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Trabajo Marketing Laura Rodríguez LópezTRANSCRIPT
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REALIZADO
POR LA
PRESTIGIOSA
LAURA
RODRÍGUEZ
CUADERNOS DE VIAJE: LA MEJOR
REVISTA DE MARKETING TURÍSTICO
1. MARKETING SEGMENTATION……1
2. Steps for effective segmentation of the tourist market…2
3. Variables segmentation…3,4,5
4. 8 necessary criterios….5
5. Requirement for our variables and why the segmentation….6
6. SAOIN IS DIFERENT…7,8
7. Evaluation the segmentation…..8,9
8. Somes products related with this segments…..9,10
9. 4 hedgings strategies…10
10. How we aplly the strategies?....11
11. Andalucía in Tourism…12,13
MARKETING SEGMENTATION
By segmenting tourism marketing found 40 types or segments, we will work with the following 4:
EXAMPLES OF TYPES OF
TOURISM
Uno de los ejemplos de los
tipos de segmentación
According to the four criterios we have chosen: Nationality, lifestyle, purpose and age are different segments are those that have encuadro in red on the images of both sides
Steps for effective segmentation of the tourist market
For proper tourism market segmentation the
following steps were necessary:
1- First you establish what should be the criteria for
this, in this way, the market divided into about forty
types of which we discussed in the previous step
Picked out criteria 2-
3- They applied the methods of the market at all
these criteria
4- Finally, checked the obtained segments against
the criteria for effective segmentation
For example became one of the segments of which more will talk in this publication, IMPSERSO, once obtained the criterion of age, the elderly segment appeared
VARIABLES SEGMENTATION…
To begin major classifications which group the huge tourism market demand is made. To make a classification of the types of tourism one big of money were needed, but the result ended up giving and giving an income well above the money spent. To respond properly to the demand of the sector so those criteria are segmented, specialized work products acquired more details to satisfy the customer and thus higher profits
1. Nationality: One of the most easy variables to make was the criterion by nationality, is the best way to divide the tourism sector broadly, so in the Internet is easier to know the daily consumption of the Russian market or Japanese in Spain another segment more complex
2. Lifestyle:
3. PURPOSE:
4. AGE:
THE 8 NECESSARY CRITERIOS ARE:
THE REQUIREMENT FOR OUR VARIABLES
Rusian
people
Tourism
for child
IMSERSO GREEN
TOURISM
Measurable 50% more this year Increase for the
families
Increase for a old
people
Increase for a
sustainable tourism
Substancial A big statment With statment A small statment Different statment
Accesible You can see in the
beach
Real accesible Accesible for
government help
For a young people
Defensible Different business to
work this type
Defended from
competitor
The competitor are a
little bit
Strong competitor
Durable Takes time in Spain
and growing
It has 20 years more
or less
Recently but strong Increase
Competitive It´s one of the most
famous here increasingly create more
In some month Increase and will be
strong
Homogeneous consolidate Consolidate Consolidate Consolidate
Compatible Don´t create conflict Don´t create conflict Don´t create conflict Don´t create conflict
WHY THE SEGMENTATION?
SPAIN IS DIFFERENT
What if we make a product regardless
segmentation? FAILURE: we see for
example in the Castellón airport.
What important peculiarity is the Spanish tourism market? A hotel industry, we have already made, and we have to build a market to fill these hotels
we already have in place coo Magalu, Salou or Torremolinos, so a market that fill hotels quickly sought as built are young
EVALUATION THE SEGMENTATION
RUSSIAN TOURISM: we give it the importance it deserves to this sector and has been growing in recent years and will not stop growing. Russians seek to Spain, beach, food and service almost luxurious. So they choose areas such as Malaga where they find it. It is an important sector for the money they leave the economy and services where they go. They also tend to be elderly so their stay is much longer than normal
TOURISM FOR CHILDREN: when we think of tourism we usually imagine a young person, free from all charges can have a holiday alone
SOMES PRODUCTS RELATED WITH THIS SEGMENTS A: GREEN TOURISM. B. TOURISM FOR CHILDRENS
IMSERSO: This group becomes very important as we talk about
the seasonality of the same, as it provides tourism in months that is
more difficult to get information such as the summer months. It is quality tourism, seeking rest and
does not give problems, and there is a whole exclusivad devoted to market them on these grounds
GREEN TOURISM: green tourism is
currently on the rise since the
importacia that he is giving in recent
decades to the importance of sport,
and the valuation that people on
nature and the landscape around us
does. People prefer in their
vacacones ent in contact with nature
and out of the city and the stress they
cause
C. IMSERSO D. RUSSIAN PEOPLE
4 HEDGING STRATEGIES Marketing strategies may differ depending on the unique situation of the individual business. However,
there are a number of ways of categorizing some generic strategies. A brief description of the most common
categorizing schemes is presented below:
Market introduction strategies: At introduction, the marketing strategist has two principle strategies to
choose from: penetration or niche
Market growth strategies: In the early growth stage, the marketing manager may choose from two
additional strategic alternatives: segment expansion or brand expansion.
Market maturity strategies: In maturity, sales growth slows, stabilizes and starts to decline. In early
maturity, it is common to employ a maintenance strategy (BCG), where the firm maintains or holds a stable
marketing mix.
Market decline strategies: At some point the decline in sales approaches and then begins to exceed costs.
And not just accounting costs, there are hidden costs as well.
How we apply the strategies?
HOW WE APPLY THE STRATEGIES? Product: Decisions about product-service includes, among others, the design and
implementation of actions and policies concerning: The portfolio of products is to determine
the set of products and services that the company plans to offer the market (not to be
confused with product line, which are products with features in common).
Price: What price should be understood not only money paid by the consumer, but also the
time, effort and inconvenience required to obtain or involved in your enjoyment. The price is
decisive on income and profits of the company. If spare capacity, prices fall, but any extra
demand will go up. The price can also have impact on the image of the product: many
consumers identify high price with quality.
Place: The distribution tourism mission is to facilitate the potential customer the possibility
of booking. There are several factors that determine the characteristics of the product and
the market, the resources available from the company, the most common forms of
distribution within the sector ... the company must assess that it limits the choice of channel
distribution.
Promotion: The promotion includes the whole set of activities that seek to communicate the
existence and benefits of a particular tourism product and persuade the consumer to buy
them. It is a combination of the following activities
POSITIONING: is the marketing activity and process of identifying a market problem or
opportunity, and developing a solution based on market research, segmentation and supporting data.
Positioning may refer the position a business has chosen to carry out their marketing and business
objectives. Positioning relates to strategy, in the specific or tactical development phases of carrying out an
objective to achieve a business' or organization's goals, such as increasing sales volume, brand recognition,
or reach in advertising.
ANDALUSIAN TOURISM MARKET
DIFFERENTS COMERCIAL TOOLS:
-Product
-Price
-Distribution
-Merchandising
The tourism that takes place in the
Andalusian coast is highly
seasonal, since the highest
percentage his visits he has
concentrated in the third quarter,
namely 44.5%, one proportion of
over 7 percentage points at which
recorded the total tourism in the
region received in the same period.
This feature coastal tourism is
accentuated when the tourist comes
from the domestic market, since
about half of these tourists visited
the Andalusian coast in the third
quarter, while the foreign market
coastline He divided his visits
throughout 2013 in a more
balanced way, a behavior that also
presented for total tourism. Interior
tourism in Andalusia include a
68.7% domestic visitors and 31.3%
foreign. Andalusians are the main
domestic issuers, contributing more
than half of Spanish domestic
tourism. Over the previous year, it
is observed that tourists come from
Spanish territory, both those from
other regions as those of Andalusia
itself, have lost weight in the
structure of the inner demand for of
foreign tourists, increasing its share
in recent +2.6 percentage points,
gain brought about by the improved
performance of this market
compared to the national during the
year this tourist typology.
Point H1 is the same that point G1 and point H2 is the same tan point F2.