martinjoshua resume 1-17
DESCRIPTION
Current ResumeTRANSCRIPT
Joshua Martin
Joshua Martin3514 Melwood Ave.
Pittsburgh, PA [email protected]://www.martindavidjoshua.com/https://www.linkedin.com/in/joshuadavidmartinEducation
Pittsburgh Technical Institute, Oakdale, PA
January 2013Comptia A+
Bradford School, Pittsburgh, PA December 2008Associate in Specialized Business Networking
IT Customer Support
Computer Concepts
Computer Applications-UNIX DatabaseConcepts
Database Applications
Microsoft Operating Systems (Windows Xp and Windows NT)
Networks
Network Administration
Web Development
Web Authoring Tools
Visual BASIC Programming
PC Hardware and Diagnostics
Microsoft Integration
Advanced Operating Systems
Designing Security for a Microsoft Network
Implementing Microsoft Clients and Servers
Implementing and Administering SQL Servers
Electronic Spreadsheets
Linux Administration
Professional Development
Mercer County Career Center, Mercer, PA August 2006- June 2007
Vocational Technical School Computer and Office Technology
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft FrontPage
Microsoft Publisher
Jasc Paint Shop Pro
Jasc Animation Shop
Macromedia Fireworks
Macromedia Dreamweaver
HTML coding
JavaScript
Internet Skills
Digital Photography
Telephone Techniques
Career Safe Certification
Business Office Procedures
AchievementsBoy Scouts of America
October 2006French Creek Council; Troop 35
Mercer, PAEagle Scout Rank - Community Service
Order Of The Arrow Boy Scouts Honor Society Brotherhood MemberWork ExperiencePNC , Pittsburgh, PA March 2015 Current
Technical Analyst / Contractor
Duties: Secure transmission between PNC and Client's using SFTP using Ssl and https. Setting up new Transmissions for new clients and existing clients. Setting up new transmissions using a unix command prompt and PNC mainframe.
Support.com , Redwood City, CA August 2014 February 2015
Remote Services Technician: Help Desk Tier 2
Assist with Comcast Users with Wireless Networking needs. Comcast modem support (arris and technocolor). Assist in connecting wireless devices. Remote into Client computers if need be using company ticketing software. Inform users of any network outages or problems in the area. Educate users on wireless security protocols for best practice. Schedule Field Technicians to customers homes if remote support is not possible.
Staples , Hermitage, PA October 2013 November 2013
Easy Tech
Assist customers with finding products related to Technology such as computers and Network routers as well as other mobile needs. Trouble shoot computers and write work orders.
Ricoh - USA, Pittsburgh, PA September 2012 May 2013
On-Site Service Specialist
Set up conference rooms, perform copy and printing as well as binding, sorting mail and delivering mail. Trouble shooting printers and escalating to service technicians. Fixed Printers when service technicians were not available right away.
Office Depot, Pittsburgh, PA
July 2009 May 2012 Tech Floor Specialist
Trouble shoot computer problems, perform computer repairs (malware and virus removals), assist customers with finding products for business, and help stock shelves.
Gateway Clipper Fleet, Pittsburgh, PA
June 2008 December 2008Dining Attendant
Set up for the cruises, Cleaned up, Serve the customers needs while aboard the boat.
Burger King, Mercer, PA
June 2007 September 2007Team Member
Making Customer's Food and as well as Clean up of the restaurant.
Custaloga Town Scout Resvervation, Carlton, PA June 2004 August 2004Assistant Archery Range Instructor
Teach Fellow scouts how to properly use a Re-curve bow and teach them about the merit badge.
Joshua Martin3514 Melwood Ave.
Pittsburgh, PA [email protected]:
Nate Stiller
Shutterfly NOC
Las vegas , nvn
412-450-0404
Roy Reese
Correctional Officer, Mercer County
367 Grant Street
Mercer, PA 16137
(724) 372-9757
Lee CottrellDirector of Computer EducationBradford School125 West Station SquarePittsburgh PA 15219(412) [email protected] Schultz
On Site Service Specialist
Ricoh - USA
412-364-4727
Michael Churilla
Assistant Site Manager
Ricoh-USA
412-780-9804