maryland lottery and gaming control agency · 411 retailer satisfaction index network of licensed...
TRANSCRIPT
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411
Mar
ylan
d Lo
tter
y an
d G
amin
g Co
ntro
l Age
ncy
MIS
SIO
NTh
e m
issio
n of
the
Mar
ylan
d Lo
ttery
and
Gam
ing
Con
trol
Age
ncy
(MLG
CA
) is t
o pr
ovid
e re
venu
e th
roug
h th
e sa
le o
f ent
erta
inin
g lo
ttery
and
gam
ing
prod
ucts
to su
ppor
t pro
gram
s and
serv
ices
ben
efiti
ng th
e ci
tizen
s of M
aryl
and.
We
adm
inist
er a
nd p
rom
ote
the
sale
of l
otte
ry a
nd g
amin
g pr
oduc
ts in
a se
cure
and
resp
onsib
le m
anne
r. T
his i
s ach
ieve
d in
par
tner
ship
with
ane
twor
k of
lice
nsed
lotte
ry re
taile
rs a
nd c
asin
o op
erat
ors.
VIS
ION
We
envi
sion
ours
elve
s as a
n in
nova
tive,
ada
ptiv
e, a
nd re
spon
sible
bus
ines
s tha
t will
con
tinue
to p
rovi
de a
relia
ble
sour
ce o
f rev
enue
for S
tate
gov
ernm
ent o
pera
tions
wel
l int
o th
e fu
ture
. W
e w
ill u
tiliz
e th
e la
test
tech
nolo
gica
l too
ls an
d re
sour
ces t
o pr
ovid
e a
rang
e of
ent
erta
inin
g pr
oduc
ts a
nd a
cces
s opp
ortu
nitie
s tha
t app
eal t
o a
broa
d pl
ayer
bas
e.
KEY
GO
ALS
, OBJ
ECTI
VES
, AN
D P
ERFO
RMA
NCE
MEA
SURE
S
Goa
l 1.
Supp
ort S
tate
gov
ernm
ent o
pera
tions
and
goo
d ca
uses
by
max
imiz
ing
trad
ition
al lo
ttery
sal
es a
nd re
venu
es (p
rofit
s).
Obj
. 1.1
Max
imiz
e lo
ttery
reve
nues
(pro
fits)
thro
ugh
sale
s gro
wth
in a
ll ga
me
cate
gorie
s.O
bj. 1
.2M
axim
ize
lotte
ry re
venu
es (p
rofit
s) th
roug
h ef
fect
ive
mar
ketin
g an
d ad
vert
ising
spen
ding
.O
bj. 1
.3 E
nsur
e M
LGC
A o
pera
tions
are
eff
icie
nt, c
ost-e
ffec
tive,
and
ade
quat
e to
gro
w lo
ttery
sale
s.
Perf
orm
ance
Mea
sure
s 20
13 A
ct.
2014
Act
. 20
15 A
ct.
2016
Act
. 20
17 A
ct.
2018
Est
. 20
19 E
st.
Inst
ant g
ames
sale
s (in
thou
sand
s)$4
85,8
39
$479
,631
$5
46,0
54
$611
,286
$6
76,7
53
$650
,285
$6
70,0
09
Mon
itor g
ames
sale
s (in
thou
sand
s)
$493
,570
$4
66,2
31
$457
,656
$4
78,6
48
$483
,643
$4
85,1
38
$497
,376
D
raw
gam
es sa
les (
in th
ousa
nds)
$776
,710
$7
78,1
28
$757
,156
$8
15,6
10
$771
,149
$7
82,1
39
$792
,034
T
otal
sale
s (in
thou
sand
s)$1
,756
,119
$1
,723
,990
$1
,760
,866
$1
,905
,544
$1
,931
,545
$1
,917
,562
$1
,959
,419
R
atio
of a
dmin
istra
tive
cost
s to
sale
s 3.
1%
3.3%
3.
3%
3.2%
3.
5%
3.7%
3.
8%
Goa
l 2.
Ens
ure
the
long
-ter
m s
usta
inab
ility
of t
he M
aryl
and
Lotte
ry.
Obj
. 2.1
Mai
ntai
n a
fres
h an
d re
leva
nt p
ortfo
lio o
f lot
tery
gam
es to
incr
ease
lotte
ry p
laye
rshi
p.
Perf
orm
ance
Mea
sure
s20
13 A
ct.
2014
Act
. 20
15 A
ct.
2016
Act
. 20
17 A
ct.
2018
Est
. 20
19 E
st.
Pla
yer S
atisf
actio
n In
dex
72%
65
%
59%
59
%
71%
72
%
72%
R
etai
ler S
atisf
actio
n In
dex
81%
N
/A
89%
87
%
86%
86
%
86%
P
erce
nt o
f sur
veye
d ad
ults
who
are
aw
are
of th
e M
aryl
and
Lotte
ry
N/A
N
/A
N/A
N
/A
82%
82
%
83%
P
erce
nt o
f sur
veye
d ad
ults
who
rate
thei
r ove
rall
opin
ion
of th
eM
aryl
and
Lotte
ry a
s a 4
or 5
out
of 5
N
/A
N/A
N
/A
N/A
57
%
57%
58
%
Per
cent
of a
dult
Mar
ylan
ders
who
indi
cate
d th
ey h
ave
purc
hase
dan
y Lo
ttery
gam
e in
the
past
twel
ve m
onth
s50
%
63%
59
%
66%
73
%
73%
74
%
E75
http
://g
amin
g.m
dlot
tery
.com
/
-
Mar
ylan
d Lo
tter
y an
d G
amin
g Co
ntro
l Age
ncy
Obj
. 2.2
Sup
port
Mar
ylan
d bu
sines
ses a
nd th
e lo
ttery
reta
il ne
twor
k.
412
Perf
orm
ance
Mea
sure
s20
13 A
ct.
2014
Act
. 20
15 A
ct.
2016
Act
. 20
17 A
ct.
2018
Est
. 20
19 E
st.
Num
ber o
f lot
tery
reta
ilers
4,47
7 4,
721
4,89
5 4,
539
4,44
0 4,
600
5,00
0 P
opul
atio
n/re
taile
r rat
io1,
304
1,25
6 1,
221
1,32
3 1,
355
1,30
8 1,
203
Tot
al c
omm
issio
ns p
aid
$119
,788
$1
22,1
09
$128
,596
$1
41,1
57
$145
,883
$1
43,8
17
$146
,956
Goa
l 3.
Supp
ort S
tate
gov
ernm
ent a
nd g
ood
caus
es b
y m
axim
izin
g ca
sino
pro
fit c
ontr
ibut
ions
.O
bj. 3
.1A
ssist
cas
inos
in m
axim
izin
g pr
ofit
cont
ribut
ions
.O
bj. 3
.2 E
nsur
e th
e in
tegr
ity o
f gam
ing
thro
ugh
effe
ctiv
e an
d ef
ficie
nt re
gula
tory
ove
rsig
ht, w
hile
enc
oura
ging
a st
rong
and
via
ble
empl
oym
ent b
ase.
Perf
orm
ance
Mea
sure
s20
13 A
ct.
2014
Act
. 20
15 A
ct.
2016
Act
. 20
17 A
ct.
2018
Est
. 20
19 E
st.
Tot
al c
asin
o ga
min
g re
venu
e (in
thou
sand
s)
$608
,717
$8
34,0
04
$1,0
38,2
24
$1,1
43,9
72
$1,4
20,9
42
$1,7
46,4
96
$1,7
69,2
31
Tot
al c
asin
o co
ntrib
utio
ns to
goo
d ca
uses
(in
thou
sand
s)$3
73,5
73
$416
,193
$4
87,2
89
$510
,038
$5
92,2
43
$701
,976
$7
11,1
57
Tot
al li
cens
ed c
asin
o em
ploy
ees
3,53
6 4,
442
6,22
4 6,
185
8,80
7 9,
000
9,00
0 T
otal
lice
nses
issu
ed
4,76
9 4,
468
6,83
0 4,
318
4,88
7 2,
554
2,55
4 N
umbe
r of c
asin
o au
dits
and
revi
ews
N/A
33
11
8 10
9 10
3 14
4 14
4 N
umbe
r of b
ingo
hal
l aud
its a
nd re
view
sN
/A
6 43
72
27
65
65
1
Num
ber o
f cas
ino
regu
lato
ry a
nd st
atut
ory
findi
ngs
N/A
59
18
5 52
10
9 10
0 10
0 N
umbe
r of b
ingo
hal
l reg
ulat
ory
and
stat
utor
y fin
ding
s N
/A
47
11
6 9
9 9
NO
TE
S 1 Cas
ino
com
plia
nce
offic
er fi
ndin
gs w
ere
incl
uded
in fi
scal
yea
r 201
5 bu
t not
fisc
al y
ear 2
014.
E75
http
://g
amin
g.m
dlot
tery
.com
/
http:http://gaming.mdlottery.com
-
413
Maryland Lottery and Gaming Control Agency Summary of Maryland Lottery and Gaming Control Agency
2017 2018 2019 Actual Appropriation Allowance
Number of Authorized Positions 324.10 324.10 324.10 Number of Contractual Positions 10.75 9.75 9.75
Salaries, Wages and Fringe Benefits 26,428,999 26,457,332 26,680,886
Technical and Special Fees 456,358 454,392 547,645
Operating Expenses 70,599,180 73,410,199 72,189,244
Net General Fund Expenditure 20,706,321 19,669,221 6,929,957 Special Fund Expenditure 76,778,216 80,652,702 92,487,818
Total Expenditure 97,484,537 100,321,923 99,417,775
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Maryland Lottery and Gaming Control Agency E75D00.01 Administration and Operations
Program Description The Administration and Operations program of the Maryland State Lottery and Gaming Control Agency encompasses all of the expenses incurred in the operation of Lottery gaming in Maryland. This program’s expenses do not include the cost of prizes, commissions, cashing fees, or agent incentives.
Appropriation Statement
Number of Authorized Positions
2017 Actual
163.10
2018 Appropriation
163.10
2019 Allowance
163.10 Number of Contractual Positions 7.75 6.75 6.75
01 02 03 04 06 07 08 09 10 11 13
Salaries, Wages and Fringe Benefits Technical and Special Fees Communications Travel Fuel and Utilities Motor Vehicle Operation and Maintenance Contractual Services Supplies and Materials Equipment - Replacement Equipment - Additional Fixed Charges
Total Operating Expenses Total Expenditure
14,917,538 343,037 366,026 49,738
173,623 414,058
49,663,257 96,753 17,177 19,111
1,148,515 51,948,258 67,208,833
14,509,028 263,499 301,691 39,000
172,775 404,091
51,624,883 196,000 81,500
124,000 1,079,235
54,023,175 68,795,702
14,597,301 390,154 399,320 56,000
178,832 473,399
64,586,346 196,000 81,500
117,000 1,147,492
67,235,889 82,223,344
Special Fund Expenditure Total Expenditure
67,208,833 67,208,833
68,795,702 68,795,702
82,223,344 82,223,344
Special Fund Expenditure E75301 Lottery Ticket Sales E75305 Instant Ticket Lottery Machine Sales
Total
55,340,958 11,867,875 67,208,833
63,795,702 5,000,000
68,795,702
77,223,344 5,000,000
82,223,344
414
http:E75D00.01
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415
Maryland Lottery and Gaming Control Agency
Summary of Revenues - Per Board of Revenue Estimates ($ Millions)
FY 2016 FY 2017 FY 2018 FY 2019 Actual Actual Estimated Estimated
Traditional Lottery Summary Pick 3 242 239 241 241 Pick 4 281 292 292 298 Lotto/Multimatch 31 24 23 23 Instant Game 611 677 746 769 Keno/Race Trax 479 484 490 502 Match 5 27 25 25 25 Jackpot Games 229 183 186 190 Instant Ticket Lottery Machines 10 12 12 12
Total Lottery Sales 1,908 1,935 2,016 2,061
Less: Agent Earnings 141 146 149 153 Operating Budget 62 67 72 82 Prizes 1,135 1,197 1,236 1,265
Net Lottery Revenue 570 525 559 561
Less: Stadium Authority Revenue 20 20 20 20 Veterans' Organizations Revenue
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Maryland Lottery and Gaming Control Agency E75D00.02 Video Lottery Terminal and Gaming Operations
Program Description The State Lottery and Gaming Control Commission is responsible for regulating the operations of the VLTs and table games, including the licensing of operators and the operation of a Central System. The Commission also regulates electronic bingo, pull tab machines at certain veterans' organizations, and illegal gaming devices.
Appropriation Statement
Number of Authorized Positions
2017 Actual
161.00
2018 Appropriation
161.00
2019 Allowance
161.00 Number of Contractual Positions 3.00 3.00 3.00
01 02 03 04 07 08 09 10 11 13 14
Salaries, Wages and Fringe Benefits Technical and Special Fees Communications Travel Motor Vehicle Operation and Maintenance Contractual Services Supplies and Materials Equipment - Replacement Equipment - Additional Fixed Charges Land and Structures
Total Operating Expenses Total Expenditure
11,511,461 113,321 55,439 34,124 12,639
4,269,485 31,325 18,865
13,941,921 287,124
0 18,650,922 30,275,704
11,948,304 190,893 68,060 20,000 40,417
5,152,460 90,000 41,000
13,667,416 297,671 10,000
19,387,024 31,526,221
12,083,585 157,491 73,060 43,500 28,854
4,359,365 90,000 41,000
0 307,576 10,000
4,953,355 17,194,431
Net General Fund Expenditure Special Fund Expenditure
Total Expenditure
20,706,321 9,569,383
30,275,704
19,669,221 11,857,000 31,526,221
6,929,957 10,264,474 17,194,431
Special Fund Expenditure SWF321 Video Lottery Terminal Proceeds
Total 9,569,383 9,569,383
11,857,000 11,857,000
10,264,474 10,264,474
416
http:E75D00.02
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417
3 Year Position Summary Classification Title FY 2017 FY 2017 FY 2018 FY 2018 FY 2019 FY 2019
Positions Expenditures Positions Appropriation Positions Allowance
E75 - Maryland Lottery and Gaming Control Agency E75D0001 - Administration and Operations
Accountant Advanced Accountant Lead Accountant Manager II Accountant Manager III Admin Aide Admin Officer I Admin Officer II Admin Officer III Admin Prog Mgr I Admin Spec II Admin Spec III Administrator I Administrator II Administrator III Administrator V Agency Buyer II Agency Procurement Spec Supv Asst Attorney General VI Asst Attorney General VII Computer Network Spec II Computer Operator II Computer Operator Lead Database Specialist II Designated Admin Mgr I Designated Admin Mgr IV Designated Admin Mgr Senior II Dir State Lottery Div Dir Ofc Atty General Exec VII Exec VIII Fiscal Accounts Clerk II Fiscal Accounts Clerk Manager Fiscal Accounts Clerk Supervisor Fiscal Accounts Technician II Fiscal Accounts Technician Supv Fiscal Services Admin VI HR Administrator III HR Officer I Internal Auditor Prog Super IT Asst Director III IT Programmer Analyst II IT Programmer Analyst Supervisor IT Staff Specialist IT Systems Technical Spec Lottery Regional Manager Lottery Representative I Lottery Representative II Lottery Representative III
1.00 62,676 1.00 67,639 1.00 72,546 1.00 97,203 3.00 124,955 1.00 48,825 6.00 275,993 5.00 261,259 1.00 83,811 6.00 249,631 4.00 183,536 3.00 173,308 6.00 380,145 6.00 393,128 3.00 256,160 1.00 47,209 1.00 63,171 1.60 165,989 1.00 108,635 3.00 206,287 3.00 113,750 1.00 54,619 1.00 68,723 1.00 83,811 1.00 101,786 1.00 113,763 1.00 177,977 1.00 134,749 1.00 129,230 1.00 142,646 3.00 96,621 1.00 51,051 1.00 48,453 2.00 87,170 3.50 171,975 1.00 68,959 1.00 72,546 1.00 64,588 1.00 64,184 1.00 96,144 2.00 126,342 1.00 85,401 1.00 56,374 1.00 64,184 4.00 270,318 4.00 183,375
32.00 1,542,323 7.00 422,106
1.00 62,676 1.00 67,639 1.00 72,546 1.00 97,203 3.00 124,955 1.00 48,825 6.00 275,993 5.00 261,259 1.00 83,811 6.00 249,631 4.00 183,536 3.00 173,308 6.00 380,145 6.00 393,128 3.00 256,160 1.00 47,209 1.00 63,171 1.60 165,989 1.00 108,635 3.00 206,287 3.00 113,750 1.00 54,619 1.00 68,723 1.00 83,811 1.00 101,786 1.00 113,763 1.00 177,977 1.00 134,749 1.00 129,230 1.00 142,646 3.00 96,621 1.00 51,051 1.00 48,453 2.00 87,170 3.50 171,975 1.00 68,959 1.00 72,546 1.00 64,588 1.00 64,184 1.00 96,144 2.00 126,342 1.00 85,401 1.00 56,374 1.00 64,184 4.00 270,318 4.00 183,375
32.00 1,542,323 7.00 422,106
1.00 62,676 1.00 67,639 1.00 72,546 1.00 97,203 3.00 124,955 1.00 48,825 6.00 275,993 5.00 261,259 1.00 83,811 6.00 249,631 4.00 183,536 3.00 173,308 6.00 380,145 6.00 393,128 3.00 256,160 1.00 47,209 1.00 63,171 1.60 165,989 1.00 108,635 3.00 206,287 3.00 113,750 1.00 54,619 1.00 68,723 1.00 83,811 1.00 101,786 1.00 113,763 1.00 177,977 1.00 134,749 1.00 129,230 1.00 142,646 3.00 96,621 1.00 51,051 1.00 48,453 2.00 87,170 3.50 171,975 1.00 68,959 1.00 72,546 1.00 64,588 1.00 64,184 1.00 96,144 2.00 126,342 1.00 85,401 1.00 56,374 1.00 64,184 4.00 270,318 4.00 183,375
32.00 1,542,323 7.00 422,106
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3 Year Position Summary Classification Title FY 2017 FY 2017 FY 2018 FY 2018 FY 2019 FY 2019
Positions Expenditures Positions Appropriation Positions Allowance
OBSExecutive Associate III 1.00 64,387 Office Secy I 1.00 31,061 Office Secy II 1.00 34,795 Prgm Mgr I 5.00 334,542 Prgm Mgr II 6.00 482,607 Prgm Mgr III 1.00 97,203 Prgm Mgr Senior I 1.00 110,729 Prgm Mgr Senior II 1.00 101,463 Prgm Mgr Senior III 2.00 203,846 Prgm Mgr Senior IV 1.00 132,186 Pub Affairs Officer I 1.00 36,557 Pub Affairs Officer II 6.00 339,088 Services Specialist 1.00 37,380
Total E75D0001 163.10 10,021,118
1.00 64,387 1.00 31,061 1.00 34,795 5.00 334,542 6.00 482,607 1.00 97,203 1.00 110,729 1.00 101,463 2.00 203,846 1.00 132,186 1.00 36,557 6.00 339,088 1.00 37,380
163.10 10,021,118
1.00 64,387 1.00 31,061 1.00 34,795 5.00 334,542 6.00 482,607 1.00 97,203 1.00 110,729 1.00 101,463 2.00 203,846 1.00 132,186 1.00 36,557 6.00 339,088 1.00 37,380
163.10 10,021,118
E75D0002 - Video Lottery Terminal and Gaming Operations Accountant Advanced Accountant Lead Specialized Accountant Supervisor II Admin Officer I Admin Officer II Administrator II Administrator III Administrator IV Administrator V Administrator VI Asst Attorney General VI Asst Attorney General VIII Casino Compliance Lead Casino Compliance Representative Casino Compliance Supervisor Computer Network Spec Supr Exec VII HR Officer III Internal Auditor II Internal Auditor Super IT Staff Specialist IT Staff Specialist Supervisor IT Technical Support Spec II Lottery & Gaming Commissioner Lottery Representative III Office Secy I Prgm Mgr II Prgm Mgr III Prgm Mgr Senior III
2.00 114,086 1.00 58,548 1.00 72,777 2.00 99,806 3.00 134,703
33.00 1,730,460 4.00 223,431 6.00 398,678 1.00 63,522 1.00 83,553 1.00 87,455 1.00 113,763
12.00 537,191 54.00 2,226,151 6.00 298,884 1.00 85,401 3.00 361,074 1.00 63,171 8.00 450,794 4.00 233,412 2.00 104,969 1.00 59,527 1.00 55,796 7.00 126,000 1.00 54,884 1.00 37,774 1.00 79,835 1.00 80,463 1.00 102,270
Total E75D0002 161.00 8,138,378
2.00 114,086 1.00 58,548 1.00 72,777 2.00 99,806 3.00 134,703
33.00 1,730,460 4.00 223,431 6.00 398,678 1.00 63,522 1.00 83,553 1.00 87,455 1.00 113,763
12.00 537,191 54.00 2,226,151 6.00 298,884 1.00 85,401 3.00 361,074 1.00 63,171 8.00 450,794 4.00 233,412 2.00 104,969 1.00 59,527 1.00 55,796 7.00 126,000 1.00 54,884 1.00 37,774 1.00 79,835 1.00 80,463 1.00 102,270
161.00 8,138,378
2.00 114,086 1.00 58,548 1.00 72,777 2.00 99,806 3.00 134,703
33.00 1,730,460 4.00 223,431 6.00 398,678 1.00 63,522 1.00 83,553 1.00 87,455 1.00 113,763
12.00 537,191 54.00 2,226,151 6.00 298,884 1.00 85,401 3.00 361,074 1.00 63,171 8.00 450,794 4.00 233,412 2.00 104,969 1.00 59,527 1.00 55,796 7.00 126,000 1.00 54,884 1.00 37,774 1.00 79,835 1.00 80,463 1.00 102,270
161.00 8,138,378
Total E75 Maryland Lottery and Gaming Control Agency 324.10 18,159,496 324.10 18,159,496 324.10 18,159,496
418
FY2019 Budget Book Volume I - Maryland Lottery and Gaming Control Agency