mass rollout in finland a service provider perspective may 2013
TRANSCRIPT
Mass Rollout in FinlandA Service Provider Perspective
May 2013
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Finnish Regulation Framework
Hourly values and smart metering
● Hourly measurements daily delivered for > 80% of max 3x63A by
1st of January 2014
Balance settlement more exact and efficient
● Balance settlement based on hourly measurements
Introducing demand response to the electricity market
● Technical platform for new electricity products and services
More efficient change of supplier process
● Fully automated process initiated from the web
Regulation to drive energy saving
● Consumption reporting in invoice, web and possibility for in-
home displays (real time interface)
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Fortum AMM Program with Telvent
2008 2009 2010 2011 2012 2013 2014 2015
1 2 3
1 2 3
Phase 1
Phase 2
Phase 3RFP production and preparations
SP selection and Process & IT preparations Long-term AMI Operation & Maintenance contract
RFPout
Contract
RFPout
Contract
Pilot Rollout Start
Main Rollout Start
Main Rollout Closed
ProjectClosed
Pilot Rollout Start
Main Rollout Start
Main Rollout Closed
ProjectClosed
• Telvent is the Service Provider for Fortum Finland (630k meters) and Fortum Norway (100k meters), complete outsourcing of AMI services for both rollout and operation phases
• Deployments based on Telvent´s Titanium Smart Metering IT solution and Echelon´s NES system software and smart meters
• Eltel Networks in Finland and OneCo in Norway as field installation partners
4
4
Phase 4
AMM Rollout and Process&IT implementations
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Vattenfall Amrelva3 with Telvent
2005 2006 2007 2008 2009 2010
1 2 3
Phase 1
Phase 2
Phase 3 RFP production and preparations
SP selection and Process&IT preparations Long-term AMI Operation & Maintenance contract
RFPout
Contract Pilot Rollout Start
Main Rollout Start
Main Rollout Closed
ProjectClosed
• First outsourced AMI project in Europe (started in 2006)
• Telvent is the Service Provider for Vattenfall Amrelva3 (620k meters), complete outsourcing of AMI services for both rollout and operation phases
• Rollout completed in June 2008, now in Operations phase
• Deployments based on Telvent´s Titanium Smart Metering IT solution and Echelon´s NES system software and smart meters
• Eltel Networks and Vattenfall Service as field installation partners
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Phase 4
2017
2011 2012
AMM Rollout and Process&IT implementations
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Managed Services Contract
Service Provider responsibilities
● SP assumes the complete responsibility of executing
the rollout, according to agreed timeplan
● SP has the responsibility to maintain the metering
infrastructure and ensure the delivery of readings
and remote operation services according to agreed
SLAs
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What´s AMI Managed Services?
Utility
Service Provider
Meter Vendors
Field Services
WAN provider
Hosting Logistics
GPRS Internet
VPN Tunnel
Why this model ?•Unique project in utility life
•Reduce risk
•Reduce costs
•Increase functionality and features
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Fortum´s choice for AMM Finland
CIS
WFM
EDM
TitaniumAMI
Management
NES
SystemSw
as Service Provider
CIS = Customer Information SystemWFM = Workflow Management
EDM = Energy Data Management
Work order management
system
DMSOMS
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Rollout Services – Keys for Success
• Purchasing and logistic, from factory to customers´ homes
• Installation planning and actual meter change according to time plan
• Well prepared installation instructions, process automation is a must to handle meter change work orders
• Customer communications should not be neglected to get a smooth rollout at full speed
• Monitoring of the meter communication to ensure each installation area achieves high performance level
• Fast verification and identification of non-working devices to trigger clean-up activities
Utility should leverage field visits for data quality improvements
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Rollout at Full Speed
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Operation Services based on SLA
• Hourly meter reading services for both residential and industrial sites
• Monthly meter reading service
• Scheduled meter readings for customer move in/out and change of supplier
• On-demand meter status via web interface to allow on-the-fly checks
• Power quality services: voltage sag and surge, overcurrent, reverse energy,….
• Services to deliver alarms/events to DMS: phase loss, phase rotation, restoration checks, meter ping,…
• HAN services: IHDs, load control, messaging to customer,…
Keys to manage those services
•Field services, when required, to reach the agreed SLA•High performance metering technology•Operational routines and procedures to be setup and run by the Service Provider
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Service Roadmap with a Release Plan
2008 2009 2010 2011 2012 2013
Rollout ReleaseRollout Release
Operations ReleaseOperations Release
Remote OperationsRelease
Remote OperationsRelease
Hourly MeasurementRelease
Hourly MeasurementRelease
2014
Re
gu
lato
ry d
ea
dli
ne
• Setting up the smart metering platform
• Basic services to ensure meter rollout and basic meter reading services (monthly and scheduled readings, tariff changes,…)
• Implementing services for outage management and power quality
• Software fuse service• Remote connect and
disconnect service• Hourly values service for
sites > 63A
• Daily delivery of hourly meter readings for residential customers
• New services to process and report alarms and events
• AMI integration with Distribution Management System
• Home Area Network services based on C-Band and ZigBee technologies
• In-Home Displays• Demand response programs• Dynamic load control
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The Smart Metering Platform
Asset Management
Remote OperationsRollout Support
Services Delivery
• Customer site information
• Devices linked to sites
• Devices inventory
• Low voltage topology
• Work order deployment
lifecycle• Performance
level• Installation
status SLA reports
• Remote operation of
customer connectivity
• Devices re- configuration• Firmware
upgrade
• Daily and hourly readings
• Outages and power quality
• Events analysis• HAN services
management• SLA follow up
Titanium
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The Integration Architecture
Customer Care(CIS)
Customer Care(CIS)
Titanium Integration Bus
Titanium BaselineStandard core functionality to perform basic asynchronous
operations and the head-end management
Titanium BaselineStandard core functionality to perform basic asynchronous
operations and the head-end management
Metering servicesServices provided to customer, normally customized
Metering servicesServices provided to customer, normally customized
DMSDMS GISGISMDMMDMWork Order
ManagementSystem
Work OrderManagement
System
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Our Offering in Smart Metering
• Rollout project management and system support
• AMI managed services for both rollout and operation phases
• Complete outsourcing for smart metering system operation and maintenance, proven compliance with demanding SLAs
• Taking the responsibility to collect and deliver meter values with agreed SLAs – Meter reading services
• Maintenance and support of the infrastructure – Field operation services
• AMM remote operation services
• Extended services (Home Area Network, multiutility,…)
Providing our system integration expertise to leverage Smart Metering as a key component of the Smart
Grid
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Make the most of your energy™
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