maximizing profit and productivity in the life sciences - qlikview
TRANSCRIPT
TABLE OF CONTENTS
Getting Innovation to Market Isn’t Getting Easier or Cheaper 3
To Unlock Hidden Productivity and Profit Opportunities – QlikView is Key 3
QlikView Connects Everybody 4
The Integrated Enterprise 5
Discovering Business Discovery 6
Powerful Collaborative Sessions 7
Annotation Capabilities Facilitate Discussions 7
Follow Your Own Train of Thought Through the Associative Experience 8
Comparative Analysis for Deeper Insight 8
QlikView for Mobile: Insight on the Go 8
Executives Stay Connected – Even When Their Mobile Devices Are Disconnected 9
Empower Your People and Free Up IT 9
Simplified Chart Data 9
World-Class User Experience 10
More Development Control 10
Enterprise-Ready for Performance, Security, and IT Administration 10
Get More From Your Entire Infrastructure - Your People, Places, and Equipment 10
Case Study: Daiichi-Sankyo 12
Case Study: Merck Sharp & Dohme 14
Benefits You Can Count On 15
Learn More 15
2 | Maximizing Profit and Productivity in the Life Sciences Industry
GETTING INNOVATION TO MARKET ISN’T GETTING EASIER OR CHEAPER To be an innovative leader in today’s life sciences industry, your number one concern is providing effective, safe, and affordable therapies to people everywhere. Your next big concern is making sure your company can continue to provide these therapies in today’s challenging healthcare market. That means recouping the billions spent on decades of R & D. It also means finding new ways to reduce cost and grow revenue.
For pharmaceutical companies like yours, that’s easier said than done. With growing global competition and a more stringent regulatory climate, you need to get more productivity and value from your entire business infrastructure – from your people, your facilities, even your equipment. By doing so, you can bring more innovation to market, while at the same time containing costs, increasing revenue, and mitigating non-compliance risk.
TO UNLOCK HIDDEN PRODUCTIVITY AND PROFIT OPPORTUNITIES – QLIKVIEW IS KEY
QlikView is the leading Business Discovery platform. It delivers true self-service BI that empowers business users by driving innovative decision-making. Using QlikView, your IT team can extend business intelligence directly to end users. Now employees at every level – from the CEO to the facility operator – can make informed decisions based on real-time information made accessible to everybody throughout the enterprise. Your employees have real-time information where and when they need it, so they can be more productive and identify real cost saving opportunities.
Whatever reporting systems your different teams rely on, whether it involves databases or spreadsheets, QlikView aggregates disparate data sources and associates all the information in ways that other products do not. Any information your financial, HR, compliance, and other business users select, QlikView highlights data associated with those matches, and QlikView also identifies data that are not associated with the selection.
For example, a manager using QlikView to analyze R&D and clinical spend can immediately notice what’s missing among the highest spend projects, because projects that show relatively little spend are also identified. And for projects with low spend and with upcoming clinical trials, a very costly delay in getting a therapy to market could be imminent. Thanks to QlikView, the problem can be addressed before it affects the bottom line.
Maximizing Profit and Productivity in the Life Sciences Industry | 3
QLIKVIEW CONNECTS EVERYBODY
Everyone in your organization can use QlikView to better manage their area of the business. QlikView can improve the core business operations that support everyone - executive management, financials, HR, and operations management.* For example, your executive team can look at charts and scorecards that provide accurate, at-a-glance performance analysis of your major drug therapies as well as your entire asset portfolio. Or your contracting managers can figure out how to improve new and existing sales contracts – even the large volume ones – to maximize profitability and save you millions.
*You can visit QlikView.com to see how QlikView can improve other critical operations like sales and marketing, manufacturing, and clinical operations.
WHAT IS BUSINESS DISCOVERY?
Business Discovery is based on the belief that information can change the world and that every business user contributes to that transformation. With the QlikView Business Discovery platform, everyone can easily analyze data and experience that “a-ha” moment of discovery.
Look at it as a whole new way of doing things that puts the business user in control. Unlike traditional BI, where just a few people are involved in insight creation, Business Discovery enables everyone to create insight. It’s about workgroups, departments, and entire business units having access to the data they need to make better decisions. With QlikView, businesses can take insight to the edges of their organization, enabling every business user to do their jobs smarter and faster than ever. QlikView enables all users to create tailored insights that meet their unique business needs and timelines.
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THE INTEGRATED ENTERPRISE
These are just some of the ways in which QlikView yields the insight you need to run your firm better across all phases of operations. In the end, QlikView serves up a single version of truth for everyone in your company – from the executive team which needs to drive company strategy to front line workers who need to make informed decisions on the spot. Collaborative capabilities, meanwhile, helps all users share information across business units to get the job done right.
The diagram below, gives you a more detailed overview on how you can apply QlikView to various operational areas within your firm.
Maximizing Profit and Productivity in the Life Sciences Industry | 5
Expense Management • Travel and entertainment • Telephony and mobile • Supplier spend/vendor analysis • Legal and contractor fees • R&D & clinical expense
M&A • Company valuations & what if scenarios • Comparative and GAP analysis • Systems & data integration • Business assessment and discovery • Portfolio analysis • Intellectual property & patents analysis
Financial Compliance & Reporting • SOX & financial reporting • Sunshine Act – cost management • Aggregate spend analysis • Reporting project management • Audit reporting & tracking
HR Optimization • Workforce optimization • Training costs and management • Employees vs. contractors • Vacations and involuntary time off • Retirement planning
P&L Management • Profitability analysis • Sales margin analysis & pricing • Activity based costing • Flash balance sheet • Asset depreciation • Procurement spend analysis
Operations Management • Employee/contractor headcount • Real estate • Infrastructure and network • Facility and equipment maintenance • Operations monitoring
Revenue Cycle Management • Budgeting and forecasting • Accounts receivable and payable analysis • Contract & rebates tracking • Managed market reimbursement analysis • Cash flow comparisons • Collections analysis & reporting
Executive Dashboards & Scorecard • CEO dashboard • COO dashboard • CIO dashboard • CFO dashboard • CTO/CSO, R&D chair dashboard
DISCOVERING BUSINESS DISCOVERY QlikView can take insight to the very edges of your organization, shifting the paradigm of BI created by a few to everyone leveraging Business Discovery for their specific business needs.
QlikView is a leading Business Discovery platform that enables business users to explore live data, make discoveries, and solve unique problems. Business users can search and explore, use dynamic dashboards and interactive analytics from any mobile device – even if the device is disconnected from mobile networks. QlikView empowers your business users, teams, and departments to forge new paths to insight, without bothering IT every time they need answers. Instead, IT can stay focused on ensuring the quality, security, scalability, and availability of core business data available through QlikView.
CREATE, COMMUNICATE, AND EXPLORE WITH SOCIAL BUSINESS DISCOVERY
Business decisions are seldom made in isolation, they are collaborative. They are based on social exchanges driven by real–time debate, dialog, and shared insights. QlikView’s approach places collaboration at the very heart of Business Discovery – and whether your people are in the same building or scattered across the globe, QlikView connects everyone in real time or asynchronously. It provides users with the freedom to securely and privately collaborate as they choose.
QlikView incorporates best–of–breed visualization capabilities including a broad range of charting and display options. The simple and easy–to–use QlikView interface isn’t just intuitive – it’s appealing. A simple click can transform the analysis and open up new analytical paths and ways to visualize data. Based on security roles, business users can interact with QlikView Apps and make modifications, additions and/or create new apps without requiring complex training or ramp–up time. If users need a specific visualization component that is not included in core QlikView, web developers can easily and seamlessly integrate custom and third–party components.
WHAT DO YOUR BUSINESS TEAMS GAIN WITH QLIKVIEW?
QUITE A BIT, ACTUALLY.
• Social Business Discovery– Collaborate more effectively by sharing inputs, perspectives, and expertise while forging new paths to discovery and insight
• Comparative Analysis– Analyze data sets from virtually any angle, create and share new data associations to build on existing knowledge, and discover new insights
• Mobile Business Discovery– Take advantage of the interactive analysis and timely data availability of QlikView on mobile devices – even when devices are offline
• Rapid Development Platform– Create your own analytical apps quickly, without requiring lots of ongoing involvement from IT
• Enterprise Platform– Rely on robust insight even as sales and marketing teams grow – thanks to enterprise- ready software that meets IT requirements for security, performance, and advanced yet easy–to–use administrative tools
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POWERFUL COLLABORATIVE SESSIONS
However your people work and collaborate, QlikView has the flexibility to make them more effective. For example, your teams can use collaborative sessions to jointly interact with a QlikView document in real-time – so teams can get together from anywhere and find more ways to improve productivity and profit.
These sessions are bidirectional, so teams can interact live with QlikView documents – sharing selections and testing scenarios together – even if users don’t have a QlikView license. What’s more, collaborative sessions aren’t limited to desktops and laptops, which means users can join using their mobile devices and tablets. And to support collaboration within an enterprise portal, QlikView integrates with Microsoft Office® productivity software and Microsoft SharePoint® and shares collaboration objects and bookmarks. This makes it possible to collaborate with almost anyone on a daily basis.
In fact, the need for close collaboration with your entire business network has never been greater given the new compliance and reporting requirements under The Physician Payment Sunshine Act. The new regulations impacts virtually every department and team in your organization, and requires everyone in your business network to work together to understand the new law’s impacts and how to implement and report affected business interactions.
With QlikView’s collaborative sessions, you can gather key stakeholders from around the country or around the globe to set policies, identify risks, and implement cost-effective compliance measures. Your employees, contractors, distributors and vendors can review meeting and event information pulled together by QlikView from different internal and external data sources. By aggregating and transforming your enterprise data into highly visual and meaningful information, your collaborative teams can quickly review spend by customer/physician, practice, clinic, hospital, sales rep, etc. to ensure accurate and timely Sunshine Act compliance reporting.
QlikView can also help you streamline your entire risk reporting operation, from SOX to audit reporting. It can serve as your single source for company-wide financial reporting and analysis, so teams can collaborate live in response to inquiries from critical stakeholders and external regulators.
ANNOTATION CAPABILITIES FACILITATE DISCUSSIONS
With the new annotations collaboration object, QlikView users can engage in highly effective– discussions about QlikView content. This can be particularly effective in helping you identify gaps and opportunities in your current portfolio of company acquisitions and therapies. Your merger and acquisition specialists can go deep – measuring portfolio performance across different dimensions to gain a clearer understanding of how each acquisition aligns with your strategic and market objectives.
Analysts can use QlikView annotations to embed acquisition recommendations and findings directly into portfolio performance charts and reports. They can attached annotations and comments at precise points in the data where outliers and trends should be highlighted for executive decision makers. Because QlikView – unlike other BI solution – not only lets you measure portfolio performance at a more granular level, it also lets you identify gaps in your portfolio. Your analysts and executives can use that information to avoid costly acquisitions, and identify additional therapy and company acquisitions that will improve your market share and bottom line.
Maximizing Profit and Productivity in the Life Sciences Industry | 7
FOLLOW YOUR OWN TRAIN OF THOUGHT THROUGH THE ASSOCIATIVE EXPERIENCE
One of QlikView’s primary differentiators is the associative experience. Leveraging QlikView’s in– memory processing, the associative experience is similar to Google’s new Instant Search, providing instant results as you type. More importantly, an intuitive interface highlights important relationships between your data yielding insights that would be impossible with traditional tools.
This means that your people can follow their own train of thought – exploring huge volumes of data and relying on QlikView’s inference engine to maintain associations in the data automatically. They can ask questions in many ways: clicking on data in list boxes, lassoing data in charts and maps, wherever they see opportunities for insight. And they can do all of this from any device – and without tasking developers with the job of creating rigid hierarchies of data and hard–coded drill paths.
COMPARATIVE ANALYSIS FOR DEEPER INSIGHT
With QlikView’s latest comparative analysis capabilities, it’s never been easier to discover new connections in your vast stores of data – empowering you to spot similarities, differences, outliers, and of course, opportunities. You can create multiple groupings of data in any QlikView document, and each grouping is fully interactive to enable true multidimensional analysis. You can also create graphs, tables, or spreadsheets based on the different groupings to gain new insights and discover patterns you could never see before.
These capabilities can bolster your efforts to negotiate more profitable contracts with managed care organizations, pharmacies, and licensed distributors. Far too often in contract performance management, analysts spend much more time aggregating data from different sources than actually analyzing it. Cost and revenue projections are manually created, increasing the risk of error. What’s worse, many companies don’t fully understand a contract’s margins, discount exposure, and sales performance until after the deal is signed.
With QlikView, your contract experts can stop aggregating data and start analyzing it – fast. By bringing millions of records together and enabling analysts to filter and manipulate the data on demand, they can understand the full impact of different deal scenarios as they negotiate with managed care organizations and other customers . They can see, for example, all associated claims for a single customer and product to understand actual versus expected performance of current and expired contracts. You can also use that information to reduce your discount obligations with customers and sell the same volume of product at an improved margin that can save you millions.
QLIKVIEW FOR MOBILE: INSIGHT ON THE GO
QlikView for Mobile delivers the full Business Discovery power of QlikView across multiple mobile device platforms. Unlike lightweight visualization tools that support only some of the potential of the full tool, QlikView for Mobile takes full advantage of HTML5 to give you the same seamless and visually rich QlikView experience – whether you’re on a smart phone, tablet, or a PC.
QlikView for Mobile also supports multiple device platforms – from iPhones and Android smart phones to Apple, Android, and BlackBerry tablets. This dramatically speeds development wait times
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because business users don’t have to wait for developers to create new versions of QlikView apps, dashboards, and reports for each mobile device platform.
EXECUTIVES STAY CONNECTED – EVEN WHEN THEIR MOBILE DEVICES ARE DISCONNECTED
Executive teams are always on the go, but their need for comprehensive and real-time business insight is ever present. With QlikView for Mobile, your executives can get the comprehensive dashboard metrics they need – for departments, lines of business, acquisitions, and drug therapies. And unlike other mobile BI solutions, QlikView for Mobile lets you dive deep using only your device – getting answers to questions on the fly based on all of your relevant enterprise data.
As busy CEOs, CFOs, and CIOs travel around the country and around world, they can all stay connected and in control using their iPads or iPhones. They can see the details behind highly visual performance benchmarks and scorecards, to gain insight into future performance or to find and mitigate emerging risks. Your executives can interact with QlikView apps and access bookmarks - even when their iPads and iPhones are disconnected from service.
The new QlikView iOS app for iPhone and iPad supports a powerful new disconnected mode that lets executives – or anyone else using the new app - work with QlikView even when they are offline. The app pre-downloads all of the key figures and supporting data, so even if your CEO’s iPad has no service, she can still report on the company’s latest developments and continue to analyze the underlying data to address follow up questions and issues.
EMPOWER YOUR PEOPLE AND FREE UP IT
With traditional solutions, the creation of BI is highly centralized with development teams. Business users can wait months, even years, for the applications and information they want. QlikView, however, blurs the lines between IT and end users, empowering everyone to create their own analytical apps – whether its IT professionals, third–party software developers, or business users themselves. This changes the relationship between IT and the business – for the better. IT, which remains in charge of the platform, becomes an enabler of business change by empowering end–users to get the information they need in the way want to receive it. And because it is freed from day–to–day responsibilities to support BI creation, IT can now dedicate other resources to its core mission of helping the firm achieve its strategic objectives.
SIMPLIFIED CHART DATA
Traditional BI requires macros and advanced aggregation functions to create meaningful comparisons in charts – like top values, lowest values, mean averages, etc. QlikView does away with all this in favor of granular controls that make it far easier to extract and display critical information in a chart or graph. All it takes is a few clicks in the item’s property box. What’s more, calculations in a chart or graph are faster than ever because they now occur in the chart engine, not the presentation layer.
BETTER USE OF SCREEN REAL ESTATE
QlikView helps optimize the use of precious screen real estate on your business phones and tablets. For example, you can now create more efficient and user–friendly interfaces by placing multiple
Maximizing Profit and Productivity in the Life Sciences Industry | 9
objects on a single tab, snapped together in a grid. This enables business users to gain a more consolidated view of business information. In the end, they’re able to see a much wider array of perspectives on a given data set without having to constantly navigate the screen.
WORLD-CLASS USER EXPERIENCE
QlikView makes it easy for business users to interact with charts and graphs. For example, developers can annotate dimensions and expressions within each chart or graph. When users hover over different chart elements, they can see full explanations of the content and context of each element. Users can also specify conditions that control when a dimension or expression is used on a chart based on any criteria including a user’s action, selections, role, or the underlying data conditions. In addition, in any QlikView document, users can scroll through tabs to find the sheet they want or select it from a drop down menu, making it much easier to find the content they need.
MORE DEVELOPMENT CONTROL
Even as QlikView helps your business users and developers streamline QlikView app development, it also helps you maintain control – even for the largest QlikView deployments. Everyone can access and utilize central source control systems, such as Microsoft Team Foundation Server, directly from the QlikView desktop. The source control system can then provide change tracking and rollback, and can merge changes made by multiple developers. Each element of the QlikView document – such as script, properties, and user interface object definitions – is stored separately and can have changes tracked separately.
ENTERPRISE-READY FOR PERFORMANCE, SECURITY, AND IT ADMINISTRATION
With traditional BI solutions, IT professionals must commit significant amounts of time to creating data models, building large semantic layers, writing queries, or generating reports. QlikView takes a fundamentally different approach. It is rapidly implemented to minimize disruptions and highly scalable to deliver ongoing ROI. It’s also a comprehensive BI solution that delivers data–driven insight to all of your business users according to a self–service delivery model that frees up IT resources. Yet while business users are empowered to generate their own BI content, QlikView puts the reins of control squarely in the hands of IT. This is done with advanced and intuitive administration tools that help IT ensure the availability, reliability, and security of business data.
Your people can rely on a powerful Business Discovery platform that empowers users to access the insight they need when and where they need it. Once QlikView has solved a significant business problem that traditional BI cannot address, other departments take notice. It does not take long before the solution evolves into an enterprise–wide Business Discovery platform that delivers insights and opportunities previously unattainable.
GET MORE FROM YOUR ENTIRE INFRASTRUCTURE—YOUR PEOPLE, PLACES, AND EQUIPMENT
For life sciences companies in particular, your people are your most critical business asset and a significant business investment. QlikView can deliver the insight your HR organization needs to
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make the right hires, deliver the right training and support, and deploy your people more strategically to better manage workloads. It can help you make your entire workforce more productive, and streamline HR services from training delivery and contract employment to vacation, leave, and retirement planning.
You can also use QlikView to ensure that the rest of your infrastructure is fully and cost-effectively supporting your workforce. You can work with facilities managers to optimize facility workspace allocation, reduce energy consumption, and even consolidate facilities to improve workforce collaboration and reduce overhead. You can also work with your service technicians and vendors to ensure that wholly-owned and contracted equipment are more intelligently deployed and operated. With QlikView’s deep analytical capabilities, you can track each asset’s critical performance metrics like equipment uptime, SLA and maintenance contract costs, service history, and impacts of equipment outages on productivity.
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CASE STUDY: DAIICHI-SANKYO BACKGROUND:
Daiichi-Sankyo provides innovative pharmaceuticals to address diverse medical needs around the world. It focuses its research on areas where patient need is highest and existing treatments are inadequate. And it is also committed to providing a stable supply of top-quality pharmaceutical products to patient populations.
CHALLENGE:
Daiichi-Sankyo wanted to negotiate more profitable deals with managed care organizations. To get there, they needed a robust analytics solution that supported greater data transparency, eliminated data redundancy, and established a single source of truth for contract negotiations and other business processes.
SOLUTION:
During the negotiation process with managed care organizations, Daiichi-Sankyo uses PharmaLytics, powered by QlikView, to understand the impact of discount levels and formulary restrictions on deal profitability and product performance. And the company is using the QlikView PharmaLytics solution to measure performance after the deal is signed. Analysts can see how each contract measures up against expectations: Calculating gross-to-net accruals, aggregating third party and processed claims data using a single customer and product bridge across sources, as well as business-question driven reporting.
BENEFITS:
With the QlikView PharmaLytics solution, Daiichi-Sankyo is maximizing profit in contract negotiations with data-driven discount recommendations. Negotiators can quickly ascertain discount exposure, margins and product performance; and decrease time spent aggregating data across sources. They can predict financial outcomes of numerous contracting scenarios prior to contract signatures, and use enhanced modeling to improve deal profitability and targeting. QlikView also helps Daiichi-Sankyo reduce the risk of error as well as the production costs incurred from manually-intensive reporting.
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CASE STUDY: ACTAVIS RUSSIA BACKGROUND:
Actavis is one of the largest international pharmaceutical companies. It’s rated among the world’s top 5 generic companies. In 2010, Actavis introduced 719 products to the world market. Actavis in Russia specializes in medicines for the treatment of cardiovascular and neurological diseases, as well as a wide range of OTC drugs.
CHALLENGE:
Actavis wanted to bring all of it complex data together into a single information portal that would increase the efficiency and speed of its analytical reporting. It wanted to create corporate-wide standard for BI that would improve the quality of reporting - particularly financial reporting - and reduce the costs incurred with generating and maintaining reports.
SOLUTION:
Using QlikView, Actavis built a comprehensive analytical platform that not only delivers fast and effective data analysis, but also provides a foundation for future business development.
BENEFITS:
QlikView has helped Activis increase the reliability of its analytical information and streamlined BI reporting around the company. Report development times have been cut by 50%, and response times to user requests has been reduced by 72%. The result: Increased efficiency in commodity stocks planning and production capacity planning.
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CASE STUDY: MERCK SHARP & DOHME BACKGROUND:
Merck Sharp & Dohme is a Dutch subsidiary of the US corporation Merck & Co., which ranks as one of the leading pharmaceutical enterprises in the world. Its employees are spread between the marketing and sales of drugs in the Dutch market, and the production of drugs for distribution in the EMEA region.
CHALLENGE:
Merck Sharp & Dohme needed highly configurable and flexible BI software that could fully support its unique set of internal consolidation rules. It needed a solution that could not only comply with those rules, but enable quick and detailed analysis of financial data from JD Edwards and the company’s own enterprise data.
SOLUTION:
Merck Sharp & Dohme deployed QlikView to more than 40 employees. They are using QlikView to gain insight into all relevant rules-based financial information, anytime it’s needed. They can analyze product, inventory, pricing and sales data fast - all focused on driving corporate profitability. The QlikView Server enables Merck Sharp & Dohme to ensure data security and visibility while handling large data volumes.
BENEFITS:
With QlikView, Merck Sharp & Dohme employees can fully comply with their highly specialized consolidation rules. The BI software requires no specialized knowledge which has helped simplify key business processes like budget management. And even as Merck Sharp & Dohme’s technology infrastructure continues to evolve with the future deployment of an ERP solution from SAP, QlikView can be linked to the ERP system and remain an essential tool to the company’s success.
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BENEFITS YOU CAN COUNT ON Running a business that develops new therapies to improve and save lives is no easy undertaking. And in today’s cost competitive and highly regulated healthcare market, your ability to manage costs, while increasing profitability and productivity is absolutely essential. It’s no longer enough to simply grow your pharmaceutical or biotech company – you need to grow it sustainably – so your core business processes are highly streamlined and your workforce remains highly productive.
This is where QlikView can help. OlikView provides the profit- and productivity-based insight and analysis that lets your:
• Executive teams track key company performance metrics wherever they are– using their Apple, Android, and Blackberry mobile devices to view dashboard KPIs and analyze huge volumes of enterprise data to get fast answers to critical questions
• Portfolio analysts make the most profitable acquisition and technology decisions– by measuring portfolio performance across different dimensions to identify gaps and uncover hidden opportunities to improve market share
• Contract specialists negotiate more profitable deals with customers– by understanding the full cost and profit implications of contracts before they are signed and by using planning scenarios to reduce a contract discount obligations and save millions
• Compliance teams collaborate with the entire business network– to understand and automate new requirements under the Sunshine Act, mitigate emerging risks, and answer queries from external partners and regulators
• HR teams enhance workforce productivity– by streamlining HR services from training delivery and contract employment to vacation, leave, and retirement planning
• Facility managers and equipment operators get more out of your assets– by closely monitoring building expenditures, optimizing workspace allocation, and improving lifecycle management of equipment
In the end, your organization will have the insight required to make better decisions on an ongoing basis – decisions that help you thrive in the face of mounting complexity in the life sciences industry.
LEARN MORE
To find out more about how QlikView can help your Executive, Finance and HR teams drive higher levels of profit and productivity in the life sciences industry, visit us online at http://www.qlikview.com/lifesciences.
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QLIKVIEW FOR LIFE SCIENCES
A Clinical and Operational Breakthrough for the Life Sciences Industry. For contact details please visit: http://www.qlikview.com/us/company/contact-us
GLOBAL HEADQUARTERS
Getting Innovation to Market Isn’t Getting Easier or Cheaper 3
To Unlock Hidden Productivity and Profit Opportunities – QlikView is Key 3
QlikView Connects Everybody 4
The Integrated Enterprise 5
Discovering Business Discovery 6
Powerful Collaborative Sessions 7
Annotation Capabilities Facilitate Discussions 7
Follow Your Own Train of Thought Through the Associative Experience 8
Comparative Analysis for Deeper Insight 8
QlikView for Mobile: Insight on the Go 8
Executives Stay Connected – Even When Their Mobile Devices Are Disconnected 9
Empower Your People and Free Up IT 9
Simplified Chart Data 9
World-Class User Experience 10
More Development Control 10
Enterprise-Ready for Performance, Security, and IT Administration 10
Get More From Your Entire Infrastructure - Your People, Places, and Equipment 10
Case Study: Daiichi-Sankyo 12
Case Study: Merck Sharp & Dohme 14
Benefits You Can Count On 15
Learn More 15
2 | Maximizing Profit and Productivity in the Life Sciences Industry
GETTING INNOVATION TO MARKET ISN’T GETTING EASIER OR CHEAPER To be an innovative leader in today’s life sciences industry, your number one concern is providing effective, safe, and affordable therapies to people everywhere. Your next big concern is making sure your company can continue to provide these therapies in today’s challenging healthcare market. That means recouping the billions spent on decades of R & D. It also means finding new ways to reduce cost and grow revenue.
For pharmaceutical companies like yours, that’s easier said than done. With growing global competition and a more stringent regulatory climate, you need to get more productivity and value from your entire business infrastructure – from your people, your facilities, even your equipment. By doing so, you can bring more innovation to market, while at the same time containing costs, increasing revenue, and mitigating non-compliance risk.
TO UNLOCK HIDDEN PRODUCTIVITY AND PROFIT OPPORTUNITIES – QLIKVIEW IS KEY
QlikView is the leading Business Discovery platform. It delivers true self-service BI that empowers business users by driving innovative decision-making. Using QlikView, your IT team can extend business intelligence directly to end users. Now employees at every level – from the CEO to the facility operator – can make informed decisions based on real-time information made accessible to everybody throughout the enterprise. Your employees have real-time information where and when they need it, so they can be more productive and identify real cost saving opportunities.
Whatever reporting systems your different teams rely on, whether it involves databases or spreadsheets, QlikView aggregates disparate data sources and associates all the information in ways that other products do not. Any information your financial, HR, compliance, and other business users select, QlikView highlights data associated with those matches, and QlikView also identifies data that are not associated with the selection.
For example, a manager using QlikView to analyze R&D and clinical spend can immediately notice what’s missing among the highest spend projects, because projects that show relatively little spend are also identified. And for projects with low spend and with upcoming clinical trials, a very costly delay in getting a therapy to market could be imminent. Thanks to QlikView, the problem can be addressed before it affects the bottom line.
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QLIKVIEW CONNECTS EVERYBODY
Everyone in your organization can use QlikView to better manage their area of the business. QlikView can improve the core business operations that support everyone - executive management, financials, HR, and operations management.* For example, your executive team can look at charts and scorecards that provide accurate, at-a-glance performance analysis of your major drug therapies as well as your entire asset portfolio. Or your contracting managers can figure out how to improve new and existing sales contracts – even the large volume ones – to maximize profitability and save you millions.
*You can visit QlikView.com to see how QlikView can improve other critical operations like sales and marketing, manufacturing, and clinical operations.
WHAT IS BUSINESS DISCOVERY?
Business Discovery is based on the belief that information can change the world and that every business user contributes to that transformation. With the QlikView Business Discovery platform, everyone can easily analyze data and experience that “a-ha” moment of discovery.
Look at it as a whole new way of doing things that puts the business user in control. Unlike traditional BI, where just a few people are involved in insight creation, Business Discovery enables everyone to create insight. It’s about workgroups, departments, and entire business units having access to the data they need to make better decisions. With QlikView, businesses can take insight to the edges of their organization, enabling every business user to do their jobs smarter and faster than ever. QlikView enables all users to create tailored insights that meet their unique business needs and timelines.
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THE INTEGRATED ENTERPRISE
These are just some of the ways in which QlikView yields the insight you need to run your firm better across all phases of operations. In the end, QlikView serves up a single version of truth for everyone in your company – from the executive team which needs to drive company strategy to front line workers who need to make informed decisions on the spot. Collaborative capabilities, meanwhile, helps all users share information across business units to get the job done right.
The diagram below, gives you a more detailed overview on how you can apply QlikView to various operational areas within your firm.
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Expense Management • Travel and entertainment • Telephony and mobile • Supplier spend/vendor analysis • Legal and contractor fees • R&D & clinical expense
M&A • Company valuations & what if scenarios • Comparative and GAP analysis • Systems & data integration • Business assessment and discovery • Portfolio analysis • Intellectual property & patents analysis
Financial Compliance & Reporting • SOX & financial reporting • Sunshine Act – cost management • Aggregate spend analysis • Reporting project management • Audit reporting & tracking
HR Optimization • Workforce optimization • Training costs and management • Employees vs. contractors • Vacations and involuntary time off • Retirement planning
P&L Management • Profitability analysis • Sales margin analysis & pricing • Activity based costing • Flash balance sheet • Asset depreciation • Procurement spend analysis
Operations Management • Employee/contractor headcount • Real estate • Infrastructure and network • Facility and equipment maintenance • Operations monitoring
Revenue Cycle Management • Budgeting and forecasting • Accounts receivable and payable analysis • Contract & rebates tracking • Managed market reimbursement analysis • Cash flow comparisons • Collections analysis & reporting
Executive Dashboards & Scorecard • CEO dashboard • COO dashboard • CIO dashboard • CFO dashboard • CTO/CSO, R&D chair dashboard
DISCOVERING BUSINESS DISCOVERY QlikView can take insight to the very edges of your organization, shifting the paradigm of BI created by a few to everyone leveraging Business Discovery for their specific business needs.
QlikView is a leading Business Discovery platform that enables business users to explore live data, make discoveries, and solve unique problems. Business users can search and explore, use dynamic dashboards and interactive analytics from any mobile device – even if the device is disconnected from mobile networks. QlikView empowers your business users, teams, and departments to forge new paths to insight, without bothering IT every time they need answers. Instead, IT can stay focused on ensuring the quality, security, scalability, and availability of core business data available through QlikView.
CREATE, COMMUNICATE, AND EXPLORE WITH SOCIAL BUSINESS DISCOVERY
Business decisions are seldom made in isolation, they are collaborative. They are based on social exchanges driven by real–time debate, dialog, and shared insights. QlikView’s approach places collaboration at the very heart of Business Discovery – and whether your people are in the same building or scattered across the globe, QlikView connects everyone in real time or asynchronously. It provides users with the freedom to securely and privately collaborate as they choose.
QlikView incorporates best–of–breed visualization capabilities including a broad range of charting and display options. The simple and easy–to–use QlikView interface isn’t just intuitive – it’s appealing. A simple click can transform the analysis and open up new analytical paths and ways to visualize data. Based on security roles, business users can interact with QlikView Apps and make modifications, additions and/or create new apps without requiring complex training or ramp–up time. If users need a specific visualization component that is not included in core QlikView, web developers can easily and seamlessly integrate custom and third–party components.
WHAT DO YOUR BUSINESS TEAMS GAIN WITH QLIKVIEW?
QUITE A BIT, ACTUALLY.
• Social Business Discovery– Collaborate more effectively by sharing inputs, perspectives, and expertise while forging new paths to discovery and insight
• Comparative Analysis– Analyze data sets from virtually any angle, create and share new data associations to build on existing knowledge, and discover new insights
• Mobile Business Discovery– Take advantage of the interactive analysis and timely data availability of QlikView on mobile devices – even when devices are offline
• Rapid Development Platform– Create your own analytical apps quickly, without requiring lots of ongoing involvement from IT
• Enterprise Platform– Rely on robust insight even as sales and marketing teams grow – thanks to enterprise- ready software that meets IT requirements for security, performance, and advanced yet easy–to–use administrative tools
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POWERFUL COLLABORATIVE SESSIONS
However your people work and collaborate, QlikView has the flexibility to make them more effective. For example, your teams can use collaborative sessions to jointly interact with a QlikView document in real-time – so teams can get together from anywhere and find more ways to improve productivity and profit.
These sessions are bidirectional, so teams can interact live with QlikView documents – sharing selections and testing scenarios together – even if users don’t have a QlikView license. What’s more, collaborative sessions aren’t limited to desktops and laptops, which means users can join using their mobile devices and tablets. And to support collaboration within an enterprise portal, QlikView integrates with Microsoft Office® productivity software and Microsoft SharePoint® and shares collaboration objects and bookmarks. This makes it possible to collaborate with almost anyone on a daily basis.
In fact, the need for close collaboration with your entire business network has never been greater given the new compliance and reporting requirements under The Physician Payment Sunshine Act. The new regulations impacts virtually every department and team in your organization, and requires everyone in your business network to work together to understand the new law’s impacts and how to implement and report affected business interactions.
With QlikView’s collaborative sessions, you can gather key stakeholders from around the country or around the globe to set policies, identify risks, and implement cost-effective compliance measures. Your employees, contractors, distributors and vendors can review meeting and event information pulled together by QlikView from different internal and external data sources. By aggregating and transforming your enterprise data into highly visual and meaningful information, your collaborative teams can quickly review spend by customer/physician, practice, clinic, hospital, sales rep, etc. to ensure accurate and timely Sunshine Act compliance reporting.
QlikView can also help you streamline your entire risk reporting operation, from SOX to audit reporting. It can serve as your single source for company-wide financial reporting and analysis, so teams can collaborate live in response to inquiries from critical stakeholders and external regulators.
ANNOTATION CAPABILITIES FACILITATE DISCUSSIONS
With the new annotations collaboration object, QlikView users can engage in highly effective– discussions about QlikView content. This can be particularly effective in helping you identify gaps and opportunities in your current portfolio of company acquisitions and therapies. Your merger and acquisition specialists can go deep – measuring portfolio performance across different dimensions to gain a clearer understanding of how each acquisition aligns with your strategic and market objectives.
Analysts can use QlikView annotations to embed acquisition recommendations and findings directly into portfolio performance charts and reports. They can attached annotations and comments at precise points in the data where outliers and trends should be highlighted for executive decision makers. Because QlikView – unlike other BI solution – not only lets you measure portfolio performance at a more granular level, it also lets you identify gaps in your portfolio. Your analysts and executives can use that information to avoid costly acquisitions, and identify additional therapy and company acquisitions that will improve your market share and bottom line.
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FOLLOW YOUR OWN TRAIN OF THOUGHT THROUGH THE ASSOCIATIVE EXPERIENCE
One of QlikView’s primary differentiators is the associative experience. Leveraging QlikView’s in– memory processing, the associative experience is similar to Google’s new Instant Search, providing instant results as you type. More importantly, an intuitive interface highlights important relationships between your data yielding insights that would be impossible with traditional tools.
This means that your people can follow their own train of thought – exploring huge volumes of data and relying on QlikView’s inference engine to maintain associations in the data automatically. They can ask questions in many ways: clicking on data in list boxes, lassoing data in charts and maps, wherever they see opportunities for insight. And they can do all of this from any device – and without tasking developers with the job of creating rigid hierarchies of data and hard–coded drill paths.
COMPARATIVE ANALYSIS FOR DEEPER INSIGHT
With QlikView’s latest comparative analysis capabilities, it’s never been easier to discover new connections in your vast stores of data – empowering you to spot similarities, differences, outliers, and of course, opportunities. You can create multiple groupings of data in any QlikView document, and each grouping is fully interactive to enable true multidimensional analysis. You can also create graphs, tables, or spreadsheets based on the different groupings to gain new insights and discover patterns you could never see before.
These capabilities can bolster your efforts to negotiate more profitable contracts with managed care organizations, pharmacies, and licensed distributors. Far too often in contract performance management, analysts spend much more time aggregating data from different sources than actually analyzing it. Cost and revenue projections are manually created, increasing the risk of error. What’s worse, many companies don’t fully understand a contract’s margins, discount exposure, and sales performance until after the deal is signed.
With QlikView, your contract experts can stop aggregating data and start analyzing it – fast. By bringing millions of records together and enabling analysts to filter and manipulate the data on demand, they can understand the full impact of different deal scenarios as they negotiate with managed care organizations and other customers . They can see, for example, all associated claims for a single customer and product to understand actual versus expected performance of current and expired contracts. You can also use that information to reduce your discount obligations with customers and sell the same volume of product at an improved margin that can save you millions.
QLIKVIEW FOR MOBILE: INSIGHT ON THE GO
QlikView for Mobile delivers the full Business Discovery power of QlikView across multiple mobile device platforms. Unlike lightweight visualization tools that support only some of the potential of the full tool, QlikView for Mobile takes full advantage of HTML5 to give you the same seamless and visually rich QlikView experience – whether you’re on a smart phone, tablet, or a PC.
QlikView for Mobile also supports multiple device platforms – from iPhones and Android smart phones to Apple, Android, and BlackBerry tablets. This dramatically speeds development wait times
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because business users don’t have to wait for developers to create new versions of QlikView apps, dashboards, and reports for each mobile device platform.
EXECUTIVES STAY CONNECTED – EVEN WHEN THEIR MOBILE DEVICES ARE DISCONNECTED
Executive teams are always on the go, but their need for comprehensive and real-time business insight is ever present. With QlikView for Mobile, your executives can get the comprehensive dashboard metrics they need – for departments, lines of business, acquisitions, and drug therapies. And unlike other mobile BI solutions, QlikView for Mobile lets you dive deep using only your device – getting answers to questions on the fly based on all of your relevant enterprise data.
As busy CEOs, CFOs, and CIOs travel around the country and around world, they can all stay connected and in control using their iPads or iPhones. They can see the details behind highly visual performance benchmarks and scorecards, to gain insight into future performance or to find and mitigate emerging risks. Your executives can interact with QlikView apps and access bookmarks - even when their iPads and iPhones are disconnected from service.
The new QlikView iOS app for iPhone and iPad supports a powerful new disconnected mode that lets executives – or anyone else using the new app - work with QlikView even when they are offline. The app pre-downloads all of the key figures and supporting data, so even if your CEO’s iPad has no service, she can still report on the company’s latest developments and continue to analyze the underlying data to address follow up questions and issues.
EMPOWER YOUR PEOPLE AND FREE UP IT
With traditional solutions, the creation of BI is highly centralized with development teams. Business users can wait months, even years, for the applications and information they want. QlikView, however, blurs the lines between IT and end users, empowering everyone to create their own analytical apps – whether its IT professionals, third–party software developers, or business users themselves. This changes the relationship between IT and the business – for the better. IT, which remains in charge of the platform, becomes an enabler of business change by empowering end–users to get the information they need in the way want to receive it. And because it is freed from day–to–day responsibilities to support BI creation, IT can now dedicate other resources to its core mission of helping the firm achieve its strategic objectives.
SIMPLIFIED CHART DATA
Traditional BI requires macros and advanced aggregation functions to create meaningful comparisons in charts – like top values, lowest values, mean averages, etc. QlikView does away with all this in favor of granular controls that make it far easier to extract and display critical information in a chart or graph. All it takes is a few clicks in the item’s property box. What’s more, calculations in a chart or graph are faster than ever because they now occur in the chart engine, not the presentation layer.
BETTER USE OF SCREEN REAL ESTATE
QlikView helps optimize the use of precious screen real estate on your business phones and tablets. For example, you can now create more efficient and user–friendly interfaces by placing multiple
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objects on a single tab, snapped together in a grid. This enables business users to gain a more consolidated view of business information. In the end, they’re able to see a much wider array of perspectives on a given data set without having to constantly navigate the screen.
WORLD-CLASS USER EXPERIENCE
QlikView makes it easy for business users to interact with charts and graphs. For example, developers can annotate dimensions and expressions within each chart or graph. When users hover over different chart elements, they can see full explanations of the content and context of each element. Users can also specify conditions that control when a dimension or expression is used on a chart based on any criteria including a user’s action, selections, role, or the underlying data conditions. In addition, in any QlikView document, users can scroll through tabs to find the sheet they want or select it from a drop down menu, making it much easier to find the content they need.
MORE DEVELOPMENT CONTROL
Even as QlikView helps your business users and developers streamline QlikView app development, it also helps you maintain control – even for the largest QlikView deployments. Everyone can access and utilize central source control systems, such as Microsoft Team Foundation Server, directly from the QlikView desktop. The source control system can then provide change tracking and rollback, and can merge changes made by multiple developers. Each element of the QlikView document – such as script, properties, and user interface object definitions – is stored separately and can have changes tracked separately.
ENTERPRISE-READY FOR PERFORMANCE, SECURITY, AND IT ADMINISTRATION
With traditional BI solutions, IT professionals must commit significant amounts of time to creating data models, building large semantic layers, writing queries, or generating reports. QlikView takes a fundamentally different approach. It is rapidly implemented to minimize disruptions and highly scalable to deliver ongoing ROI. It’s also a comprehensive BI solution that delivers data–driven insight to all of your business users according to a self–service delivery model that frees up IT resources. Yet while business users are empowered to generate their own BI content, QlikView puts the reins of control squarely in the hands of IT. This is done with advanced and intuitive administration tools that help IT ensure the availability, reliability, and security of business data.
Your people can rely on a powerful Business Discovery platform that empowers users to access the insight they need when and where they need it. Once QlikView has solved a significant business problem that traditional BI cannot address, other departments take notice. It does not take long before the solution evolves into an enterprise–wide Business Discovery platform that delivers insights and opportunities previously unattainable.
GET MORE FROM YOUR ENTIRE INFRASTRUCTURE—YOUR PEOPLE, PLACES, AND EQUIPMENT
For life sciences companies in particular, your people are your most critical business asset and a significant business investment. QlikView can deliver the insight your HR organization needs to
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make the right hires, deliver the right training and support, and deploy your people more strategically to better manage workloads. It can help you make your entire workforce more productive, and streamline HR services from training delivery and contract employment to vacation, leave, and retirement planning.
You can also use QlikView to ensure that the rest of your infrastructure is fully and cost-effectively supporting your workforce. You can work with facilities managers to optimize facility workspace allocation, reduce energy consumption, and even consolidate facilities to improve workforce collaboration and reduce overhead. You can also work with your service technicians and vendors to ensure that wholly-owned and contracted equipment are more intelligently deployed and operated. With QlikView’s deep analytical capabilities, you can track each asset’s critical performance metrics like equipment uptime, SLA and maintenance contract costs, service history, and impacts of equipment outages on productivity.
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CASE STUDY: DAIICHI-SANKYO BACKGROUND:
Daiichi-Sankyo provides innovative pharmaceuticals to address diverse medical needs around the world. It focuses its research on areas where patient need is highest and existing treatments are inadequate. And it is also committed to providing a stable supply of top-quality pharmaceutical products to patient populations.
CHALLENGE:
Daiichi-Sankyo wanted to negotiate more profitable deals with managed care organizations. To get there, they needed a robust analytics solution that supported greater data transparency, eliminated data redundancy, and established a single source of truth for contract negotiations and other business processes.
SOLUTION:
During the negotiation process with managed care organizations, Daiichi-Sankyo uses PharmaLytics, powered by QlikView, to understand the impact of discount levels and formulary restrictions on deal profitability and product performance. And the company is using the QlikView PharmaLytics solution to measure performance after the deal is signed. Analysts can see how each contract measures up against expectations: Calculating gross-to-net accruals, aggregating third party and processed claims data using a single customer and product bridge across sources, as well as business-question driven reporting.
BENEFITS:
With the QlikView PharmaLytics solution, Daiichi-Sankyo is maximizing profit in contract negotiations with data-driven discount recommendations. Negotiators can quickly ascertain discount exposure, margins and product performance; and decrease time spent aggregating data across sources. They can predict financial outcomes of numerous contracting scenarios prior to contract signatures, and use enhanced modeling to improve deal profitability and targeting. QlikView also helps Daiichi-Sankyo reduce the risk of error as well as the production costs incurred from manually-intensive reporting.
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CASE STUDY: ACTAVIS RUSSIA BACKGROUND:
Actavis is one of the largest international pharmaceutical companies. It’s rated among the world’s top 5 generic companies. In 2010, Actavis introduced 719 products to the world market. Actavis in Russia specializes in medicines for the treatment of cardiovascular and neurological diseases, as well as a wide range of OTC drugs.
CHALLENGE:
Actavis wanted to bring all of it complex data together into a single information portal that would increase the efficiency and speed of its analytical reporting. It wanted to create corporate-wide standard for BI that would improve the quality of reporting - particularly financial reporting - and reduce the costs incurred with generating and maintaining reports.
SOLUTION:
Using QlikView, Actavis built a comprehensive analytical platform that not only delivers fast and effective data analysis, but also provides a foundation for future business development.
BENEFITS:
QlikView has helped Activis increase the reliability of its analytical information and streamlined BI reporting around the company. Report development times have been cut by 50%, and response times to user requests has been reduced by 72%. The result: Increased efficiency in commodity stocks planning and production capacity planning.
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CASE STUDY: MERCK SHARP & DOHME BACKGROUND:
Merck Sharp & Dohme is a Dutch subsidiary of the US corporation Merck & Co., which ranks as one of the leading pharmaceutical enterprises in the world. Its employees are spread between the marketing and sales of drugs in the Dutch market, and the production of drugs for distribution in the EMEA region.
CHALLENGE:
Merck Sharp & Dohme needed highly configurable and flexible BI software that could fully support its unique set of internal consolidation rules. It needed a solution that could not only comply with those rules, but enable quick and detailed analysis of financial data from JD Edwards and the company’s own enterprise data.
SOLUTION:
Merck Sharp & Dohme deployed QlikView to more than 40 employees. They are using QlikView to gain insight into all relevant rules-based financial information, anytime it’s needed. They can analyze product, inventory, pricing and sales data fast - all focused on driving corporate profitability. The QlikView Server enables Merck Sharp & Dohme to ensure data security and visibility while handling large data volumes.
BENEFITS:
With QlikView, Merck Sharp & Dohme employees can fully comply with their highly specialized consolidation rules. The BI software requires no specialized knowledge which has helped simplify key business processes like budget management. And even as Merck Sharp & Dohme’s technology infrastructure continues to evolve with the future deployment of an ERP solution from SAP, QlikView can be linked to the ERP system and remain an essential tool to the company’s success.
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BENEFITS YOU CAN COUNT ON Running a business that develops new therapies to improve and save lives is no easy undertaking. And in today’s cost competitive and highly regulated healthcare market, your ability to manage costs, while increasing profitability and productivity is absolutely essential. It’s no longer enough to simply grow your pharmaceutical or biotech company – you need to grow it sustainably – so your core business processes are highly streamlined and your workforce remains highly productive.
This is where QlikView can help. OlikView provides the profit- and productivity-based insight and analysis that lets your:
• Executive teams track key company performance metrics wherever they are– using their Apple, Android, and Blackberry mobile devices to view dashboard KPIs and analyze huge volumes of enterprise data to get fast answers to critical questions
• Portfolio analysts make the most profitable acquisition and technology decisions– by measuring portfolio performance across different dimensions to identify gaps and uncover hidden opportunities to improve market share
• Contract specialists negotiate more profitable deals with customers– by understanding the full cost and profit implications of contracts before they are signed and by using planning scenarios to reduce a contract discount obligations and save millions
• Compliance teams collaborate with the entire business network– to understand and automate new requirements under the Sunshine Act, mitigate emerging risks, and answer queries from external partners and regulators
• HR teams enhance workforce productivity– by streamlining HR services from training delivery and contract employment to vacation, leave, and retirement planning
• Facility managers and equipment operators get more out of your assets– by closely monitoring building expenditures, optimizing workspace allocation, and improving lifecycle management of equipment
In the end, your organization will have the insight required to make better decisions on an ongoing basis – decisions that help you thrive in the face of mounting complexity in the life sciences industry.
LEARN MORE
To find out more about how QlikView can help your Executive, Finance and HR teams drive higher levels of profit and productivity in the life sciences industry, visit us online at http://www.qlikview.com/lifesciences.
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QLIKVIEW FOR LIFE SCIENCES
A Clinical and Operational Breakthrough for the Life Sciences Industry. For contact details please visit: http://www.qlikview.com/us/company/contact-us
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