maybank ke trade sg iphone application user guide

Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014

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Maybank KE Trade SG iPhone Application

User Guide

v1.3


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Contents

Overview ........................................................................................................................................... 3

How to Download & Install App ................................................................................................................ 3

Login................................................................................................................................................ 4

Main Menu ......................................................................................................................................... 5

Viewing and Editing Watchlist ................................................................................................................. 6

Quick Quotes – Searching Quotes by Stock Code ........................................................................................... 7

Quick Quotes – Searching Quotes by Stock Name .......................................................................................... 8

Quick Quotes – Viewing Price Charts ......................................................................................................... 9

Quick Quotes – Viewing Time & Sales .......................................................................................................10

Quick Quotes – Viewing Trade Summary ....................................................................................................10

Trade – Placing Order (1) ......................................................................................................................11

Trade - Placing Order (2) ......................................................................................................................12

Viewing Orders ..................................................................................................................................13

Viewing Order Details ..........................................................................................................................13

Amending/ Withdrawing Order ...............................................................................................................14

Viewing Unrealised P/L ........................................................................................................................16

Viewing Outstanding Positions ................................................................................................................17

Market Indices ...................................................................................................................................17

Gainers & Losers ................................................................................................................................18

Important Notes .................................................................................................................................20

Assistance and Feedback ......................................................................................................................21


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Overview

Trade-On-The-Move with Maybank KE Trade's Mobile iPhone

You can now seize stock market opportunities wherever you go using Maybank KE Trade SG iPhone application. This is an

easy, convenient way to monitor your investments, place orders, view order status while on the move via your Apple

iPhone in 5 markets (SGX, NYSE, NASDAQ, HKEx, Bursa Malaysia). The easy-to-use navigation system provides quick

access to timely market data such as stock quotes, market indices and vital account information with real-time

streaming SGX data.

How to Download & Install App Downloading and Install this simple to use trading app in 3 steps:

Step 1: Step 2: Step 3:

Go to “App Store”. Go to “Search” & Search for

“Maybank KE Trade SG”.

Tap on “Install” to install “Maybank

KE Trade SG” app onto your iPhone.

Please note that you may be

prompted for your Apple ID &

Password for the installation process.


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Login To log in to Maybank KE Trade SG iPhone application, please use the same KE Trade User ID and Password that you have

for accessing our KE Trade Internet Trading Platform (If you do not have a KE Trade Internet Account, please visit

http://www.maybank-ke.com.sg/account_opening/stocks.htm for more information on how you can apply for one).

Enter the KE Trade‟s User ID and Password and click on „Done‟ as shown below:

Note: Maybank KE Trade SG iPhone Application has been designed to operate with/ for users of 3G/3GS/4/4S iPhones,

and using other versions of the devices or iPad may result in less than optimal results.

Note: You will only be able to log into either KE Trade Internet Trading Platform or

Maybank KE Trade SG application at any given time, but not both at the same time.

You can click on „Helpdesk‟

should you require any

clarification or have any

technical queries.

Click „Yes‟ to dial the

Helpdesk number

Click to view Maybank

KE Trade SG FAQs

Click to view KE Trade

Announcements.

http://www.maybank-ke.com.sg/account_opening/stocks.htm


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Main Menu

Note: Performance for real-time SGX streaming data is subjected to

the network connectivity of your mobile devices.

View current portfolio and

your unrealized profit/loss

Get a quick update on the

regional market indices

View current and

historical trades with the

option to amend or

cancel pending orders

View your account‟s

outstanding positions

Check the latest upswings

and downturns of the

market by tracking top

gainers/losers

Access up-to-date market

information and in-house

stock picks

Feel the market pulse with

the top volumes stocks

In the interest of security, do

remember to “Logout” when you

have finish using the application

View and maintain your

watchlists

Get live streaming for SGX and

real-time/delayed snapshot

prices for other exchanges.


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Trade in 3 easy steps

1. View your Watchlist 2. Get the stock Quote 3. Trade

Viewing and Editing Watchlist Step 1. Click on Watchlist at the Menu to view and edit your watchlists.

Step 2. Click on the counter (listed in your

watchlist) that you are interested to trade.

Step 3. Click on “Buy” or “Sell” to trade.

Clicking on will display

the „Watchlist Edit‟ page as

shown. Press to select the

counter you wish to delete from

the Watchlist and then press

to confirm the deletion.

Click on „Add‟ to add more

counters to your watchlist.

Display when the prices were

last retrieved/updated.

Please note that this time is

based on your iPhone’s system

timing.

SGX data will be real-time

streaming. Counters Price for

other exchanges can be

refreshed by clicking on .

Click on „Back‟

button to go back

to the watchlist

you were viewing.


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Quick Quotes – Searching Quotes by Stock Code To view stocks quotes by stock symbol/code, select 'SYM' from the toggle bar.

Enter the stock symbol/code and click on 'Go'.

The toggle bar

allows you to search

by Counter Name or

Counter Symbol.

Search button

Click to refresh

prices for foreign

stocks. Data for SGX

stocks will be real-

time streaming.

Enter Stock Name (if „Name‟ is

selected in the toggle bar) or

Stock Code (if „SYM‟ is selected

in the toggle bar above).

Use the Bottom Scroll Bar to

navigate through the various pages.


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Quick Quotes – Searching Quotes by Stock Name To view stock quotes by searching by Stock Name, enter full or part of the Stock Name,

e.g. to search for Singtel, enter „SIN‟ and click on „Go‟ or click on the button.

Note: Make sure the exchange is selected

correctly.

Clicking on a counter at the Search Page will fetch Quotes of that counter


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Quick Quotes – Viewing Price Charts To view the stock‟s price charts, simply select the “Charts” button highlighted in the red in the figure on the left.

A larger view of the historical price charts can be displayed simply by turning your phone to landscape mode.

The toggle bar

allows you to view

the chart in

Intraday, 1 Month, 6

Months, 1 Year & 3

Years durations

This shows the

transaction volume

This shows the price

movement trend for

the stock

Use these two buttons to

scroll left & right to see

more functions available

Press this button to

toggle the cross-hair

cursor On or Off

Use these buttons

to display the chart

in Line, Area, OHLC

& Candlestick

formats


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Quick Quotes – Viewing Time & Sales To view the stock‟s Time & Sales information, simply press the “Time & Sales” button highlighted in the red in the

figure on the left.

Quick Quotes – Viewing Trade Summary To view the stock‟s Trade Summary information, simply press the “Trade Summary” button highlighted in the red in the figure on the left.

This shows the time,

price, volume and

order type of the

latest transactions

done for the stock

This shows a summary

of all trades done for

the stock, including

price, number of

trades done for each

price level and the

accumulative volume

for each price level.


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Trade – Placing Order (1) Click on “Trade” at the Main Menu to place an order.

Click to select the account to

be used for placing the order.

Click to view your available

Internet buy and sell limits.

Scroll up to select „Yes‟ if you

want to place a Forced Order.

„No‟ is selected by default.

Forced orders option is only

applicable to orders placed

in SGX

Select the Settlement Currency.

SGD is defaulted for SGX counters,

USD is defaulted for NYSE and

NASDAQ counters,

HKD is defaulted for HKEx counters,

and

MYR is defaulted for Bursa Malaysia

counters

Select the mode of

payment (Cash, CPF

or SRS).

The payment mode is

defaulted to ‘Cash’

Select Action as „Buy‟

or „Sell‟. Scroll down

to select „Buy‟ and

scroll up to select

„Sell‟


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Trade - Placing Order (2) Step 1: Select the desired Account Number and Exchange. Get the latest stock quotes by entering either the stock

name or symbol.

Note: Price field will be populated with the Last Done Price at that moment.

Step2: Enter the Quantity in the „Qty‟ field and password in the „Pwd‟ field. Select „Buy‟ or „Sell‟, the payment mode,

settlement currency and forced (yes or no) and click on Submit as shown below.

Step 3: Check the details shown on Confirm Order page and click on „Confirm‟ to confirm the order to be placed.

Step 4: After clicking on „Confirm‟ button on the Confirm Order page, the „Order Result‟ is displayed as shown below.

Click on „OK‟ to go the View Orders Page.

Confirm the

Action is correct

at the Confirm

Order page.

Stock Name

Current Bid & Ask Price

Change (Change %)

Last Price

Enter your

trading

quantity.

Enter your

internet

trading

password


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Viewing Orders Click on View Orders at the Main Menu page to check the Order Status of the orders placed today and up to 3 days ago.

You can also filter the list of orders by „filled‟, „queued‟ and „others‟ status as shown below.

Viewing Order Details Click on an order at the View Orders page to view the details of the order as shown below.

Click to View Order

Status of Orders

placed „Today‟.

Click to View Order Status of

orders placed up to 3 days ago.

Shows orders with

Order Status as

F: Filled

PF: Partially Filled

Shows all orders

Shows orders with

following Order Status:

E: Expired

R: Rejected

U: Unknown

C: Cancelled

S: Suspended

Shows orders with following

Order Status: PF: Partially

Filled

PO: Pending Order

Q: Queued

PA: Pending Amendment

AC: Amendment Confirmed

PC: Pending Cancellation


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Amending/ Withdrawing Order Step 1: Click on „View Orders‟ on the Menu Page.

Step 2: Click on the order that you want to amend/ withdraw.

Step 3: Click on Amend/ Withdraw at the Order Details Page as shown below.

Step 4a: By clicking on “Amend”, you can enter your new desired quantity and trading password and click „Ok‟. Click

„Confirm‟ to complete the amendment.

Note: Your quantity reduction should be less than your current quantity.

Step 4b: By clicking on “Withdraw”, you can withdraw order(s) that are still in queue and has yet to be filled. Enter your

trading password and click „Ok‟. Click „Confirm‟ to complete the withdrawal.

Order is successfully amended and „Order

Result‟ is displayed as shown below.


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Order is successfully withdrawn and „Order

Result‟ is displayed as shown below.


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Viewing Unrealised P/L Click on Portfolio at the Main Menu page to view your Portfolio.

Note:

i) The shares shown under your portfolio is

not a reflection of your share holdings in

CDP/ CPF investment bank/ SRS operator.

ii) For detailed notes refer to portfolio in KE

Trade.

Click on an order at the

Portfolio Page to view

details as shown above.


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Viewing Outstanding Positions Step 1: Click on O/S Positions at the Main Menu page to launch the Outstanding Positions page.

Step 2: Click on an order (if any) at the O/S Positions Page to view details as shown below.

Market Indices Click on Market Indices at the Main Menu page to check out the following Market Indices: Straits Times, KLSE

Composite, Hang Seng, Dow Jones, Nasdaq, Nikkei 225 and Thailand SET.

Note:

If you would like to settle your foreign

currency denominated contracts in SGD

and have not selected to do so during

order submission, please contact your TR.

Click to refresh the prices.

Note:

The Realtime/ Delayed access is subject

to your market data subscription.


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Gainers & Losers Click on „Gainers Losers‟ at the Main Menu page to see the top gainers & losers.

Note:

The mobile application will not re-arrange counters‟ position in Top Volume and Gainers/Losers page.

To see the latest counters in Top Volume and Gainer/Loser page, please click on the refresh button located at the top

right hand side of the page.

Click to refresh the prices.

Clicking on „Menu‟ in „Bottom Scroll Bar‟

brings user back to the Main Menu page.

Click on a counter brings user

to the Quick Quotes page

Click to select exchange from

the dropdown as shown

This will display the

time prices were last

retrieved/updated.

Please note that this

time is based on the

time setup in your

iPhone mobile device.

SGX data will be real-

time streaming. Data

for counters in other

exchanges can be

refreshed by clicking on

at the top right

hand side.


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Market Insight

Click on ‘Market Insight’ at the Main Menu page for access to recent market headlines and company-related analysis.

Gain insight on micro and macro-economic coverage by

browsing through the latest happenings and trending news.

Scroll to the bottom for other news in the selected category.

Click on any of the 3 icons to access stock picks which

are based on varying risk appetites.

Each related screen will also show the Net Change (NC)

and Traded Volume (V) for the particular stock.

The search function retrieves searched

counter information and related articles

Click to refresh news feed


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Access the stock

breakdown of

competitors in this

industry.

You may choose to

access related articles

through the additional

links provided.

Get analysts consensus

on the particular stock

and MBKE‟s call on the

searched counter

Information on specific counters is

displayed.


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Important Notes

1. Internet usage data charges may apply depending on your mobile service provider.

2. Real-time streaming of SGX data is enabled on “Quick Quotes”, “Trade”, “Watchlist”, “Top Volume” and “Top

Gainers/Losers” screens. Click on refresh to retrieve the latest snapshot market data for all other exchanges. Note

that live real-time data access for NYSE, NASDAQ and HKEx is subjected to your market data subscription.

3. The mobile application will not re-arrange counters‟ position in Top Volume and Gainers/Losers page. To see the

latest counters in Top Volume and Gainer/Loser page, please click on the refresh button located at the top right

hand side of the page.

4. Performance of the SGX streaming data is subjected to the data network connectivity of your mobile devices.

Assistance and Feedback For frequently asked questions, please refer to http://www.maybank-

ke.com.sg/customer_service/faq_mobile_trading.htm.

If you require further assistance or wish to provide feedback, please kindly email customer service at

[email protected] or call us at +65 6432 1888.

Disclaimer:

Whilst reasonable care and effort have been taken to ensure the accuracy of the information provided herein and in Maybank Kim Eng Securities Pte

Ltd‟s KE Trade Mobile Trading (“ KETMT”) platform, Kim Eng Securities Pte Ltd (“KES”) does not warrant that the information provided herein is true,

correct, timely or fit for any particular purpose or use. KES shall not be held responsible nor liable for any loss or damage arising from the use of this

information.

Use of the KETMT platform may involve the electronic transmission of personal financial information. Use of this platform implies and constitutes your

agreement and deemed consent to such transmission of information; and such consent shall continue to be valid and effective at all times during the

customer‟s use of this platform. Use of this platform also implies and constitutes agreement to KES‟s standard Terms and Conditions Governing Internet

Trading.

KES is not liable for any connectivity issues with your mobile service provider. Please note that system response times and access times may vary due to

market conditions, system performance and other factors. Please contact your mobile service provider regarding connectivity issues.

KES shall not be liable for any loss arising from use of the KETMT platform, including (but not limited to ) losses arising from technical problems or

defects on the mobile device used or when the customer/ user has moved into a no network coverage area. KES shall also not be liable for any losses

arising from any non-intentional and/or accidental customer/user actions, including (but not limited to) orders placed/ amended/ withdrawn while

using the KETMT platform. In addition to KES‟s standard commission charges, other internet usage costs may also apply, as charged by user‟s mobile

service provider.

http://www.maybank-ke.com.sg/customer_service/faq_mobile_trading.htm

http://www.maybank-ke.com.sg/customer_service/faq_mobile_trading.htm

mailto:[email protected]

maybank ke trade sg iphone application user guide

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