mba program guide-modified final april 2013

8/21/2019 MBA Program Guide-Modified FINAL April 2013

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PROGRAM GUIDE

FOR

MASTER OF BUSINESS ADMINISTRATION

(MBA)

(Revised)

Directorate of Distance Education

SIKKIM MANIPAL UNIVERSITY (SMU)

BKID


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Contents

1. The Program

2. Objectives of the Program

3. University Learning Centre/Study Centre/Program Centre

4. Program Structure

4.1 Duration of the Program

4.2 Medium

4.3 Credit system

4.4 Academic calendar

5. Course/ subjects of Study & Self Learning Materials (SLMs) for Each

Subject

6. Instructional System

6.1 Print material

6.2 Counselling sessions

6.3 e-Learning-

7. Evaluation System

7.1 Internal Assessment (IA)

Assignment Submission

7.2 Term-End Examination (TEE)

University examination question paper pattern

Minimum passing marks

Classification of successful candidates

Carry-over provision

Examination and Result Publication

Model Questions

8. Project Guidelines

9. General Points


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MASTER OF BUSINESS ADMINISTRATION

(MBA)

1. The Program

At every step of life one needs to transform, to compete and improve. In

today’s dynamic business landscape, being acquainted with concepts is not

enough. It is essential to acquire and constantly upgrade knowledge about

various dimensions of business. The Sikkim Manipal University - Directorate

of Distance Education (SMUDDE) MBA program imparts knowledge and

skill sets, thus equipping one to face real world challenges. It teaches

application of innovative practices to current business situations. It

incorporates analysis of contemporary issues besides providing a strong

theoretical foundation. It provides a collaborative learning environment with

a dedicated faculty to ensure students achieve their full potential. The

SMUDE MBA program teaches one to work smartly, take the lead in critical

situations and influence business decisions more effectively. It teaches one

to not only work efficiently but also shape the business environment and

create opportunities for further growth.

The Master of Business Administration (MBA) program of Sikkim Manipal

University - Directorate of Distance Education (SMUDDE) is a two-year

(four-semester) program. With inclusion of various new specialisations, the

program aims at developing focused managers with a strong understanding

of their area of specialisation, even as the core subjects equip the students

with fundamental management theories and concepts along with less

tangible but equally important soft skills. The MBA program is designed to

instill confidence, improve knowledge base and act as a catalyst in the

search for success and growth.

2. Objectives of the Program

This program has the following objectives –

To provide a strong theoretical and practical foundation for a

managerial position

To enable students to analyse and understand the changes taking

place in the corporate sector


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To promote an enquiry based learning

To promote a self-learning platform such that the motivation to

upgrade one’s knowledge continues even after the program is

completed

To equip students with the latest in terms of technology based

learning systems

To provide Indian industry with employable professionals at specific

levels of management.

3. University Learning Centre/Study Centre/Program Centre

To supplement the student's learning process, the University has identified a

number of Learning Centre/Study Centre/Program Centre throughout the

country. These are authorized to provide counselling and tutoring services

to all the students. The Learning Centre/Study Centre/Program Centre have

been equipped with infrastructure and facilities as stipulated by the

University, to support effectively the learning under the distance mode.

4. Program Structure

4.1 Duration of the Program

The minimum duration for the completion of the MBA program is two years.However, the student is permitted to take maximum period of four years to

complete the program.

4.2 Medium

The medium of instruction is English.

4.3 Credit system

Credit system is a systematic way of describing an educational course by

attaching credits to its components. In this program, the subjects are of

2 or 4 credits. Each credit consists of 30 hours of study. A student must

complete 100 credits successfully to be awarded the Master of Business

Administration degree.


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4.4 Academic calendar

Admissions are made four times a year - in January (Spring session), April

(Summer session), July (Fall session) and October (Winter session) as

shown in table below.

The first session starts from 1st January (Spring session) and ends on 30 th

June of same year.

The second session starts from 1st April (Summer session) and ends on

30th September of same year.

The third session starts from 1

st

July (Fall session) and ends on 31

st

December of same year.

The fourth session starts from 1st October (Winter session) and ends on 31st

March of the subsequent year.

For further details, please refer to University notification on Academic

calendar, on the Website, www.smude.edu.in.

5. Course/ Subjects of Study & Self Learning Material (SLM) for

Each Subject

Session Start of Session Close of Session

Sessioncommencing inJanuary (Spring)

1st week of January Last week of June

Sessioncommencing in April(Summer)

1st week of April Last week of September

Sessioncommencing in July(Fall)

1st week of July Last week of December

Sessioncommencing inOctober (Winter)

1st week of October Last week of March

http://www.smude.edu.in/http://www.smude.edu.in/http://www.smude.edu.in/


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Course/SubjectCode

Course/ Subject TitleBook

IdName of the Books Credits

Internalmarks

First Semester

MB0038 Management Processand OrganisationalBehaviour

B1621 Management Process andOrganisational Behaviour – Revised Edition: Spring2010

4 60

MB0039 BusinessCommunication

B1622 Business Communication – Revised Edition: Spring2010

4 60

MB0040 Statistics forManagement

B1731 Statistics for Management -Revised Edition: Spring2010

4 60

MB0041 Financial andManagement

Accounting

B1624 Financial and Management Accounting –

Revised Edition: Spring2010

4 60

MB0042 Managerial Economics B1625 Managerial Economics – Revised Edition: Spring2010

4 60

MB0043 Human ResourceManagement

B1626 Human ResourceManagement - RevisedEdition: Spring 2010

4 60

Second Semester

MB0044 Production andOperationsManagement

B1627 Production and OperationsManagement – Revised Edition: Spring

2010

4 60

MB0045 Financial Management B1628 Financial Management – Revised Edition: Spring2010

4 60

MB0046 Marketing Management B1629 Marketing Management -Revised Edition: Spring2010

4 60

MB0047 ManagementInformation System

B1630 Management InformationSystem – Revised Edition: Spring2010

4 60

MB0048 Operations Research B1631 Operations Research – Revised Edition: Spring

2010

4 60

MB0049 Project Management B1632 Project Management – Revised Edition: Spring2010

4 60


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Third Semester

MB0050 ResearchMethodology

B1700 Research Methodology – Edition: Spring 2010

4 60

MB0051Legal Aspects ofBusiness

B1725Legal Aspects of Business

– Edition: Spring 20104 60

* Project – – -

* The project work will commence in the third semester and is expected to be completedin the fourth semester. The project work will be evaluated in the fourth semester.

* The project guidelines are given in Page Nos. 22 to 31 of this course guide.

Third Semester Specialisation(Four subjects in each area of specialisation respectively)

Finance

MF0010 Security Analysis andPortfolio Management

B1754 Security Analysis andPortfolio Management – Edition: Spring 2010

4 60

MF0011 Mergers and Acquisitions

B1732 Mergers and Acquisitions – Edition: Spring 2010

4 60

MF0012 Taxation Management B1760 Taxation Management – Edition: Spring 2010

4 60

MF0013 Internal Audit andControl

B1733 Internal Audit and Control – Edition: Spring 2010

4 60

MF0014 Project * – – –

Marketing

MK0010 Sales, Distribution andSupply ChainManagement

B1721 Sales, Distribution andSupply Chain Management- Edition: Spring 2010

4 60

MK0011 Consumer Behaviour B1722 Consumer Behaviour – Edition: Spring 2010

4 60

MK0012 Retail Marketing B1723 Retail Marketing – Edition: Spring 2010

4 60

MK0013 Marketing Research B1711 Marketing Research – Edition: Spring 2010

4 60

MK0014 Project * – – –

Human Resource Management

MU0010 Manpower Planning andResourcing

B1765 Manpower Planning andResourcing – Edition: Spring 2010

4 60

MU0011 Management and B1726 Management and 4 60


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OrganisationalDevelopment

OrganisationalDevelopment – Edition:Spring 2010

MU0012 Employee RelationsManagement

B1734 Employee RelationsManagement – Edition: Spring 2010

4 60

MU0013 HR Audit B1735 HR Audit - Edition: Spring2010

4 60

MU0014 Project * – – –

Information Systems

MI0033 Software Engineering B1483 Software Engineering – Revised Edition: Spring2010

4 60

MI0034 Database ManagementSystems (DBMS)

B1217 Database ManagementSystems (DBMS) – Edition: Spring 2010

4 60

MI0035 Computer Networks B1481 Computer Networks – Revised Edition: Spring2010

4 60

MI0036 Business Intelligenceand Tools

B1219 Business Intelligence andTools – Edition: Spring2010

4 60

MI0037 Project * – – –

Banking

MA0036 Financial System andCommercial Banking

B1770 Financial System andCommercial Banking – Edition: Spring 2010

4 60

MA0037 Banking Related Laws

and Practices

B1618 Banking Related Laws and

Practices – Revised Edition: Spring2010

4 60

MA0038 Bank Management B1616 Bank Management-RevisedEdition: Spring 2010

4 60

MA0039 Retail Banking B1619 Retail Banking - RevisedEdition: Spring 2010

4 60

MA0040 Project * – – –

Retail Operations

ML0010 Warehousing andSupply ChainManagement

B1761 Warehousing and SupplyChain Management – Edition: Spring 2010

4 60

ML0011 Buying andMerchandising

B1762 Buying and Merchandising – Revised Edition: Spring2010

4 60

ML0012 Store Operations B1763 Store Operations – Edition: Spring 2010

4 60


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ML0013 Retail IT Management B1764 Retail IT Management – Edition: Spring 2010

4 60

ML0014 Project * – – –

Total Quality Management

QM0010 Foundations of QualityManagement

B1240 Foundations of QualityManagement – Edition: Spring 2010

4 60

QM0011 Principles andPhilosophies of QualityManagement

B1241 Principles and Philosophiesof Quality Management – Edition: Spring 2010

4 60

QM0012 Statistical ProcessControl and ProcessCapability

B1242 Statistical Process Controland Process Capability – Edition: Spring 2010

4 60

QM0013 Quality ManagementTools

B1243 Quality Management Tools – Edition: Spring 2010

4 60

QM0014 Project * – – –

Operations Management

OM0010 OperationsManagement

B1232 Operations Management – Edition: Spring 2010

4 60

OM0011 Enterprise ResourcePlanning

B1233 Enterprise ResourcePlanning – Edition: Spring2010

4 60

OM0012 Supply ChainManagement

B1234 Supply Chain Management – Edition: Spring 2010

4 60

OM0013 Advanced Productionand OperationsManagement

B1235 Advanced Production andOperations Management – Edition: Spring 2010

4 60

OM0014 Project * – – –

Project Management

PM0010 Introduction to ProjectManagement

B1236 Introduction to ProjectManagement – Edition: Spring 2010

4 60

PM0011 Project Planning andScheduling

B1237 Project Planning andScheduling – Edition: Spring 2010

4 60

PM0012 Project Financing andBudgeting

B1238 Project Financing andBudgeting - Edition: Spring2010

4 60

PM0013 Managing HumanResources in Projects

B1239 Managing HumanResources in Projects – Edition: Spring 2010

4 60

PM0014 Project * – – –

Healthcare Services Management

MH0051 Health Administration B1212 Health Administration – Edition: Spring 2010

4 60


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MH0052 Hospital Organisation,Operations andPlanning

B1213 Hospital Organisation,Operations and Planning – Edition: Spring 2010

4 60

MH0053 Hospital & HealthcareInformationManagement

B1214 Hospital & HealthcareInformation Management – Edition: Spring 2010

4 60

MH0054 Finance, Economicsand Planning inHealthcare Services

B1215 Finance, Economics andPlanning in HealthcareServices – Edition: Spring2010

4 60

MH0055 Project * – – –

International Business

IB0010 International FinancialManagement

B1759 International FinancialManagement – Edition: Spring 2010

4 60

IB0011 International Marketing B1199 International Marketing –

Edition: Spring 2010

4 60

IB0012 Management ofMultinationalCorporations

B1200 Management ofMultinational Corporations – Edition: Spring 2010

4 60

IB0013 Export ImportManagement

B1201 Export Import Management – Edition: Spring 2010

4 60

IB0014 Project * – – –

* The project work will commence from the Third Semester and is expected to be completedin the Fourth Semester. The project work will be evaluated in the Fourth Semester.

Fourth Semester

MB0052StrategicManagement andBusiness Policy

B1699Strategic management andbusiness policy - revisededition spring 2010

4 60

MB0053InternationalBusinessManagement

B1724International businessmanagement - revised editionspring 2010

4 60

Fourth Semester Specialisation(Four subjects in each area of specialization respectively)

Finance

MF0015 International FinancialManagement

B1759 International FinancialManagement – Edition: Spring 2010

4 60

MF0016 Treasury Management B1311 Treasury Management – Edition: Spring 2010

4 60


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MF0017 Merchant Banking andFinancial Services

B1318 Merchant Banking andFinancial Services – Edition: Spring 2010

4 60

MF0018 Insurance and RiskManagement

B1319 Insurance and RiskManagement – Edition: Spring 2010

4 60

MF0014 *Project – 4

Marketing

MK0015 Services Marketing andCustomer RelationshipManagement

B1328 Services Marketing andCustomer RelationshipManagement – Edition: Spring 2010

4 60

MK0016 Advertising Managementand Sales Promotion

B1329 Advertising Managementand Sales Promotion – Edition: Spring 2010

4 60

MK0017 E-Marketing B1330 E-Marketing –


4 60

MK0018 International Marketing B1199 International Marketing – Edition: Spring 2010

4 60

MK0014 *Project – –

Human Resource Management

MU0015 Compensation Benefits B1336 Compensation Benefits – Edition: Spring 2010

4 60

MU0016 Performance Managementand Appraisal

B1337 PerformanceManagement and

Appraisal – Edition: Spring 2010

4 60

MU0017 Talent Management and

Employee Retention

B1338 Talent Management and

Employee Retention – Edition: Spring 2010

4 60

MU0018 Change Management B1339 Change Management – Edition: Spring 2010

4 60

MU0014 *Project – –

Information Systems

MI0038 Enterprise ResourcePlanning (ERP)

B1324 Enterprise ResourcePlanning (ERP) – Edition: Spring 2010

4 60

MI0039 E-Commerce B1325 E-Commerce – Edition: Spring 2010

4 60

MI0040 Technology Management B1326 Technology Management – Edition: Spring 2010

4 60

MI0041 Java and Web Design B1327 Java and Web Design – Edition: Spring 2010

4 60

MI0037 *Project – 4

Banking


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MA0041 Merchant Banker B1318 Merchant Banker andFinancial Services – Edition: Spring 2010

4 60

MA0042 Treasury Management B1311 Treasury Management – Edition: Spring 2010

4 60

MA0043 Corporate Banking B1312 Corporate Banking – Edition: Spring 2010

4 60

MA0044 Institutional Banking B1313 Institutional Banking – Edition: Spring 2010

4 60

MA0040 *Project – 4

Retail Operations

ML0015 Services Marketing andCustomer RelationshipManagement

B1328 Services Marketing andCustomer RelationshipManagement – Edition: Spring 2010

4 60

ML0016 Advertising Managementand Sales Promotion

B1329 Advertising Managementand Sales Promotion – Edition: Spring 2010

4 60

ML0017 Mall Management B1334 Mall Management – Edition: Spring 2010

4 60

ML0018 Project Management inRetail

B1335 Project Management inRetail – Edition: Spring2010

4 60

ML0014 *Project – –

Total Quality Management

QM0015 ISO/QS 9000 Elements B1348 ISO/QS 9000 Elements – Edition: Spring 2010

4 60

QM0016 Managing Quality in the

Organisation

B1349 Managing Quality in the

Organisation – Edition: Spring 2010

4 60

QM0017 Quality ManagementSystems

B1350 Quality ManagementSystems – Edition: Spring 2010

4 60

QM0018 Quality DevelopmentMethods

B1351 Quality DevelopmentMethods – Edition: Spring 2010

4 60

QM0014 *Project – –

Operations Management

OM0015 Maintenance Management B1340 MaintenanceManagement – Edition:Spring 2010

4 60

OM0016 Quality Management B1341 Quality Management – Edition: Spring 2010

4 60

OM0017 Advanced ProductionPlanning and Control

B1342 Advanced ProductionPlanning and Control –

4 60


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OM0018 Technology Management B1326 Technology Management – Edition: Spring 2010

4 60

OM0014 *Project – 4

Project Management

PM0015 Quantitative Methods inProject Management

B1344 Quantitative Methods inProject Management – Edition: Spring 2010

4 60

PM0016 Project Risk Management B1345 Project Risk Management – Edition: Spring 2010

4 60

PM0017 Project QualityManagement

B1346 Project QualityManagement - Edition:Spring 2010

4 60

PM0018 Contracts Management in

Projects

B1347 Contracts Management in

Projects – Edition: Spring 2010

4 60

PM0014 *Project – –

Healthcare Services Management

MH0056 Public Relations &Marketing for HealthcareOrganisations

B1320 Public Relations &Marketing for HealthcareOrganisations Edition:Spring 2010

4 60

MH0057 Management ofHealthcare HumanResources

B1321 Management ofHealthcare HumanResources – Edition: Spring 2010

4 60

MH0058 Legal Aspects in

Healthcare Administration

B1322 Legal Aspects in

Healthcare Administration – Edition: Spring 2010

4 60

MH0059 Quality Management inHealthcare Services

B1323 Quality Management inHealthcare Services – Edition: Spring 2010

4 60

MH0055 *Project – –

International Business

IB0015 Foreign Trade of India B1144 Foreign Trade of India – Edition: Spring 2010

4 60

IB0016 Global Logistics andSupply ChainManagement

B1661 Global Logistics andSupply ChainManagement – Edition:

Spring 2010

4 60

IB0017 International BusinessEnvironment andInternational Law

B1414 International BusinessEnvironment andInternational Law –

4 60


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IB0018 Export Import Finance B1145 Export Import Finance – Edition: Spring 2010

4 60

IB0014 Project * – – 4

6. Instructional system

The methodology of instruction in SMU-DE is different from that in the

conventional universities. The Distance Education (DE) system is more

learner-oriented, and the student has to be an active participant in theteaching-learning process. SMU-DE follows a multi-channel approach for

instruction and comprises a suitable mix of the following.

Printed Self Learning Material (SLM) Face-to-Face counselling at Learning Centres Assignments Online resources

The University follows the “Credit System” for its program. Each credit is of

30 hours of study comprising all learning activities viz. Self-Study (19 Hrs.),Face-to-Face (3 Hrs.), EduNxt Online Activity such as attempting Quizzes,

Model Question paper, reading additional support contents (3 Hrs.), and

Assignments (5 Hrs.). Thus, two Credits and four Credits course / subjects

require 60 Hrs. and 120 Hrs. of study time respectively. Credit System helps

the student to understand the academic effort one has to put into

successfully to complete a subject. Completion of the Program requires

successful completion of Assignments (Refer to Section 7.1) and the Term-

End Examination (Refer to Section 7.2) of each subject in the program.

6.1 Print material

Printed materials are the primary form of instructional materials. The

University provides the printed study materials developed to stimulate


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independent learning. Such materials are called Self Learning materials

(SLM). On admission/ re-registration to a semester of program, students can

obtain the Self Leaning Materials from their respective Learning

Centre/Study Centre/Program Centre. The Students can obtain the Self

learning materials from their respective authorized Learning Centre/Study

Centre/Program Centre, free of cost. Each SLM comprises several units.

Each unit begins with an introduction in which we tell you about the contents

of the unit. We also outline a list of objectives which we expect you to

achieve after working through the unit. This is followed by the main body of

the unit, which is divided into various sections and sub-sections. We end

each unit by summarising its content. In each unit, there are several Self-

Assessment Questions (SAQs) and Terminal Questions

(TQs)/Activities/Exercises. These are meant to help you to assess your

understanding of the subject/ course contents.

6.2 Counselling sessions

In distance education, face-to-face contact between the learners and their

tutors/counsellors is relatively less and, therefore, is an important activity.

The purpose of such a contact is to answer some of your questions and

clarify your doubts which may not be possible through any other means of

communication. It also intends to provide you an opportunity to meet your

fellow students. There are academic counsellors at the Learning

Centre/Study Centre/Program Centre to provide counselling and guidance

to you in the course / subjects that you have chosen for study. Normally,

these sessions will be held at the Learning Centre/Study Centre/Program

Centre during week-ends.

You should note that the counselling sessions will be very different from the

classroom teaching or lectures. Counsellors will not be delivering lectures as

in conventional teaching. They will try to help you to overcome difficulties

which you face while studying for the program. In these sessions, you must

try to resolve your subject-based difficulties and any other related problems.

Before you go to attend the counselling sessions, please go through your

SLMs and make a plan of the points to be discussed. Unless you have gone

through the units, there may not be much to discuss.

.


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6.3 e-Learning -

SMU-DE provides an opportunity for you to interact with university faculty

and subject matter experts through its e-Learning portal- EduNxt. EduNxt isthe next generation learning system that fully takes advantage of modern

teaching techniques to create a virtual classroom where students come

together to learn from distinguished faculty.

In addition to counselling sessions, University also offers WebEx /Chat

Sessions (Online sessions) for select course/ subjects through EduNxt.

EduNxt allows you to chat with learners of the same program and faculty

members in real time to clarify subject matter, read faculty blogs, participate

in discussion forums.

Log on to EduNxt portal of SMU DDE at http://edunxt.smude.edu.in/ to

access MBA multimedia content and other resources on the subject(Softcopies of SLMs, PPTs, Quiz, WebEx/chat session, etc.).

7. Evaluation System

The marks ratio of University Examination or Term End Examination

(TEE) to Internal Assessment (IA) for the theory papers is 70:30.

Scheme of Examination

Credits

Duration of University

Exam in hour(s)

Internal

Assessment Marks

University

Exam Marks

Total

Marks

4 2 60 140 200

Note: The details of the examination schedules will be provided at the

relevant time on the website: www.smude.edu.in

7.1 Internal Assessment (IA)

Internal assessment marks are based on the assignments which are to be

assessed by the University. For this; the student must submit one

assignment in each course / subject to the University. The assignments will

be for 15 marks per credit.

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The questions for assignment shall be uploaded on the web portal

edunxt.smude.edu.in, in the beginning of each session.

7.1.1 Assignment Submission

The dates for the submission of the Assignments will be decided by the

University and will be put up on web portal - www.edunxt.smude.edu.in.

The assignment questions for all courses/ subjects will be uploaded

course/ subject wise on the website www.smude.edu.in and

edunxt.smude.edu.in .

All assignments will be assessed by the University central pool of

faculties.

The assignments are designed to encourage the students to develop the

habit of continuous study of the course / subject throughout the

semester.

Completed assignments must be typed and formatted neatly and soft

copies should be uploaded in EDUNXT portal.

Specimen format of the assignment & user manual for the same will be

available in student login of EDUNXT

Ensure that you answer all questions according to the marks allocated

(not more than 400 words for a 10-mark question and not more than 200

words for a five-mark question). The total page limit shall not exceed 8pages of A-4 size. Students are advised to check their Assignments

thoroughly before uploading the same, as Only ONE submission will be

considered and evaluated. Multiple submissions are not allowed.

Content that has been directly copied from the Internet will NOT be

accepted.

Assignments that have been copied and shared among students will be

automatically rejected and liable for disqualification.

7.2 Term-End Examination (TEE)

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The TEE will be conducted at designated examination centres four times a

year as shown in the following table:

Session Session Commencement Examination

Spring Session January June same year

Summer Session April September same year

Fall Session July December Same year

Winter session October March subsequent year

The dates of the examination along with the detailed instructions will be

published well in advance on the website-www.smude.edu.in.

7.2.1 University examination question paper pattern

The University examination question papers will have both Multiple Choice

Questions (MCQs) and Descriptive Questions (DQs). The question

distribution pattern is as follows.

Question distribution table*

Credits

Multiple ChoiceQuestions (MCQ)

DescriptiveQuestions

(DQ) TotalMarks

Duration(Hours)

1 Mark 2 Marks 10 Marks

4 50 25 4 140 2

(* Please refer section 7.2.6 for the model questions)

Note:


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1. In general, MCQs are of two types, i.e. one mark and two marks.

2. Descriptive questions are of 10 marks.

3. The mark distribution is based upon the complexity involved in the

question.

4. General time distribution for each type of question is as follows

(applicable for a course/ subject with 4 credits).

Part A Part B Part C

1 mark 2 marks 10 marks

No. of Questions 50 25 4

Time (in min.)/Question3/4 min. 1 ½ min. 10 min.

Total Time in minutes 37.5 37.5 40

Grand total = 1 Hour 55. Minutes + 5 Minutes (for filling up the

forms/revision) = 2 hrs.In the examination question paper, there will not be separatedemarcation of questions into sections.

5. In special cases, modifications may be made based upon the course/subject requirements.

6. There is no provision for revaluation. Students can apply for re-verification in case they are not satisfied with the results.

7. Clash of exam dates in case of students appearing for OFFLINE exams:

The schedule of examinations is such that every student can appear for

examination in subjects with respect to two semesters, provided the

combination of semesters is odd and even. In some cases, when

students apply for re-appearing in certain course/ subjects, the

examination dates may clash with that of other papers. SUCH

STUDENTS ARE PERMITTED TO APPEAR ONLY IN ANY ONE OF

THE AFFECTED SUBJECTS. NO STUDENT WILL BE PERMITTED TO

APPEAR IN MORE THAN ONE SUBJECT IN A SCHEDULED

SESSION ON A PARTICULAR DAY. If a student appears, or tries to

appear, for the examination in both course/ subjects, the results of both

course/ subjects will be declared as NULL & VOID.

This scenario does not arise in online examinations.


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8. The University reserves the right to change the examination pattern

from time to time. The change would be intimated to students well in

advance

9. Reappearance: There is no provision for improvement by

reappearance in the Term-End Examinations or in the Internal

Assessment once a student is declared to have passed in a paper.

7.2.2 Minimum passing marks

The students are considered as passed in a paper (except for the Final

Semester Project Examination) if they score

35% marks in the Internal Assessment (IA).

35% marks in the term-end (TE), and,

40% aggregate of the semester-end Term-End Examination (TEE)

and the Internal Assessment (IA).

Students have to score minimum 40 % marks for project based subjects.

If a student fails in any one component (failure to get 35% marks either

in IA or TEE), then he/she will be required to re-appear for that

component only (IA or TEE as the case may be).

If a student scores 35% marks independently in both IA and TEE

components and fails get 40% in the aggregate, then he/she will be

considered as failed in that course/ subject. Such a student can re-

appear either for both or in any one of the components (IA or TEE) of his

choice.

The students must note that for re-appearing for IA also, the students

have to fill in the Re-sitting Forms.

7.2.3 Classification of successful candidates

A student’s performance will be evaluated based on both Continuous

Evaluation and Term-End Examination. Student will be awarded grade forthe semester based on the below criteria:


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The Grade System (aggregate)

Grade Marks (%)

A – Excellent 70 and above

B – Very Good 60 – 69

C – Good 50 – 59

D – Satisfactory 40 – 49

E – Failure –––––––

7.2.4 Carry-over provision

Please note that since there is a carry-over system for every semester, self-

study should start automatically for the next semester without waiting for theexamination results.

7.2.5 Examination and Result Publication:

The University will conduct term-end examinations at designated

Examination Centres. The term-end examination date and other related

instructions of the examinations will be published well in advance of the

date of examination on the website www.smude.edu.in.

The University reserves the right to change the mode of examination(from offline to online) from time to time. The change would be intimated

to students well in advance.

NO STUDENT WILL BE ALLOWED TO APPEAR FOR THE

EXAMINATION WITHOUT AN ADMIT CARD. Admit card is only valid

when accompanied with University photo Identity Card. Learning

Centre/Study Centre/Program Centre are not permitted to issue any

authority letter for appearing in the examination. Learning Centre/Study

Centre/Program Centre should not withhold the admit cards of any

student for any reason.

Admit Cards will be issued only to those students who fulfill the

prerequisites as specified by the University. Admit Cards will be issued



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to all fresh and Re-registered students and re-sitting candidates who

have filled up the re-sitting form before the last date specified by the

University. The Admit Card is valid only when produced along with thephoto Identity Card issued by the University.

Candidates are not allowed to bring inside the Examination Hall mobile

phones, calculators, statistical/scientific tables, laptops or any object/

device/ gadget that can offer unfair assistance in answering the

University question papers. However, scientific/ non-programmable

calculators are allowed for specific subjects (as mentioned in the time

table). Possession of mobile phone, even in ‘switched off’ condition shall

be considered as unfair means of assistance; hence students are strictly

warned not to bring mobile phones with them inside the ExaminationHall. The Examination Centres will not be responsible for ensuring safe

custody of the mobile phone.

CANDIDATES WILL NOT BE PERMITTED TO ENTER THE

EXAMINATION HALL AFTER TEN MINUTES OF THE

COMMENCEMENT OF EXAMINATION.

Candidates are not allowed to leave the examination hall within one hour

of commencement of the examination.

The identity and signature of the candidates will be verified during the

examination. Candidates are required to sign on the answer sheet in the

invigilator’s presence.

Candidates caught cheating or attempting to cheat may be disqualified

immediately and debarred from appearing for University Examinations in

accordance with the prevailing rules of the University.

The results will be published on the website www.smude.edu.in and markscard shall be sent to the respective Learning Centre/Study Centre/ProgramCentre

7.2.6 Model Questions

(For a four credit course/ subject)



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1 mark questions – Multiple choice questions (MCQs)

1. Management is

A) Science B) Art

C) Science as well as art D) None of these

2 marks questions – Multiple choice questions (MCQs)

51. What are the advantages of client server system?

1) Faster response time to requests for processing

2) Better local cost control of operations and development

3) Increase of responsibilities and cost overhead at center

4) Enables distribution of processing from centralised to desktop

computing

A. 2), 3) and 4)

B. 1), 2) and 4)

C. 1) and 2)

D. 1), 3) and 4)

10 marks questions – Descriptive questions (DQs)

(Answer should not exceed 250 words)

76. What is project control? Describe the process of project performance

evaluation

77. Briefly discuss the steps to close the project.

Case Study

(Question number 78 and 79 are based in Case Study)

8. Project

Guidelines


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A) Introduction:

This guide will provide you with all the information you need to know for

developing a project dissertation. As project work is a very important part of

MBA course curriculum, it has been marked for four credits.

The following guidelines may be adopted: MBA projects

1. The duration of the project is for eight months starting from the third

semester with synopsis preparation and ending with evaluation during

the fourth semester.

2. It must be a live project either done at the place of work or some other

organisation.

3. The project must be taken up under a guide at your Authorised Study

Centre/ Program Centre/ Learning Centre. It must be approved by theLearning Centre.

4. The project must be completed and submitted at the Authorised Study

Centre/ Program Centre/ Learning Centre.

5. It must relate to the specialisation pursued.

B) Selection of Project Title:

– The title selected should be coherent with the stream of study or

specialisation.

– A list of suggested topics is provided at the end of this document.

However, the student and the guide have the freedom to identify anappropriate topic.

– The title should be specific and focus towards the objectives of the

project.

C) Project Process:

1. Prepare Project Synopsis:

The project synopsis needs to be submitted within 15 days of

registration in the third semester.

It needs to be prepared with the following components: Should be of approximately 500 words

Should have an introduction


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Should outline the methodology to be used

Should mention the tools/ techniques to be used for data analysis

References and bibliography.2. The actual project study may take 60 working days to be completed.

3. Submit a draft project work to the Authorised Study Centre/ Program

Centre/ Learning Centre:

The draft project work should be submitted 20 days after the study has

been conducted.

The draft should constitute the following:

Title of the project

Introduction

Literature review/related research outcomes (a brief review of similaror related studies conducted elsewhere. (This should not be more

than 500 words).

Description of study methodology

List of work done: Visits to company, list of functionaries met,

documents received from company; registers and files seen,

observations made, field visits, number of samples collected/

questionnaires filled should be mentioned in proper order.

Names of books, sites, journals, magazines referred.

4. After receiving a feedback from the Authorised Study Centre/ Program

Centre/ Learning Centre, make the necessary corrections and proceedto the next step.

5. Submit the final report:

The final project report should be submitted 30 days after the

submission of the draft project work.

6. Viva Voce/Presentation:

Viva will be conducted as per the schedule given by the Office of

Additional Registrar – Student Evaluation. The power point slides for

presentation should be submitted along with the final project report. The

student should demonstrate or make a power point presentation of their

project at the Authorised Study Centre/ Program Centre/ Learning

Centre to the University approved external and internal examiners.


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Please be in touch with your Study Centre/ Program Centre/ Learning

Centre for the actual date of project evaluation.

The project work terminates with the viva voce/ presentation. Asummary of the project is to be submitted.

Executive Summary: Should be 500 words; besides being a part of the

project report, a copy of the executive summary should be submitted

separately also. The following are the constituents of the summary:

o Title

o Statement of the problem

o Methodology used

o Main findings /outcome of the study with respect to objectives

o Recommendations

D) Project Report:

The final project report should consist of the following components:

Cover page

Title page

Acknowledgement

Bonafide letter (from the company where the project was undertaken)

Table of contents

List of Tables & List of Figures

List of Symbols, Abbreviations and Nomenclature

Executive Summary

Chapters

o Introduction

o Project details

Title of the project

Aims and objectives of the study

Problem statement

Scope of the study

Significance of the study

o Literature review/related research outcomes (should not be more

than 500 words)


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o Methodology used: Data collection method, research tools used,

sampling methodology, validity of the data

o Data analysis and interpretation/Research findings

o Recommendations and conclusions

o Limitations of the study and scope for further research, if any,

References/ Bibliography

Format for Bibliography:

Books:

Author’s or Editor’s Names, Title of the Book, Place of Publication,

Publisher, Year of Publication, Page number

Example:

R.C. Goyal, Hospital Administration and Human Resource Management,

New Delhi: Prentice Hall Publication, 2008, Pg. 75

S.K. Joshi, Quality Management in Hospitals, New Delhi: Jaypee

Brothers, 2009, pg 89-93

Journals:

Author, “Article Title”, Title of Periodical, Date of Publication, Page

numbers of the article.

Example:

Bronwyn Fryer, “The Layoff”, Harvard Business Review, March 2009, Pg

17-24.

Keila Rooney, “Consumer Driven Healthcare Marketing: Using the Web

to Get Up Close and Personal”, Journal of Healthcare Management,

Chicago: July 2009, Vol. 54, Pg 241

Visi t our website http://edunxt.smude.edu.in, for detai led project

guidel ines.

E) Project Evaluation:

Evaluation pattern for the project is as given below:

Evaluation Criteria Internal External


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Synopsis 5 5

Methodology 10 10

Analysis /Findings 25 25

Project Report 25 25

Viva 35 35

Total 100 100

F) Suggested project topics for MBA but not limited to:

Sl.

No. Project Topics

PROJECT TOPICS FOR HUMAN RESOURCE MANAGEMENT

1. A study of performance appraisal / performance management system inXYZ organisation

2. Assessment of role stress amongst the employees of XYZ organisation

3. Job satisfaction survey at XYZ organisation

4. Competency mapping in an organisation

5. Training effectiveness in an organisation

6. Study of organisational culture OCTAPACE profile.

7. Motivational analysis of organization

8. A comparative study of team effectives in an organisation: Teameffectiveness assessment measure.

9. A study of Compensation Management System

10. A detailed study of promotion and reward policy of organisations

11. A study of quality of work life in an organisation

12. Mapping training needs of employees: Training Need Analysis

PROJECT TOPICS RELATED TO MARKETING

13.Formulation of Marketing Strategies to Improve Market Share of LGMicrowave Ovens

14.Improving the Effectiveness & Efficiency of Operations at Cox & KingsIndia Ltd.

15. Demand Forecasting for Orion-ERP Package for ICICI InfoTech inBangalore, based on Small & Medium Enterprises.

16.Developing a Service Delivery Model to Bridge the Gap betweenServices Expected & Provided by ICICI Home Loans.


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17.Strategies for Increasing the Occupancy Rate of Taj West End Hotel,Bangalore

18.

A Market Feasibility Study for New X-ray Machines from Wipro-GE

Medical Systems

19.Distribution Mapping & Dealer Satisfaction Survey for Nokia MobilePhones.

20. A Study of Marketing Strategies & Distribution Channels in NorthKarnataka for Cholamandalam Investment & Finance Company Ltd.

21. A Study to Improve Awareness level of Triraksha Welfare Schemeamong Farmers for Tractors & Farm Equipment Ltd

22. A Study to Increase Penetration Level & Brand Loyalty among existingconsumers of Samsung India Electronics Ltd.

PROJECT TOPICS RELATED TO FINANCE

23. The Study of Indian Financial System: Post Liberalisation

24. The Impact of Global Recession on Information Technology Sector InIndia

25.The Impact of the Recent Global Economic Slump on the Indian CapitalMarket

26. A Comparative Study of Bancassurance Products In Banks

27. A Comparative Study of Equity Linked Savings Schemes Floated byDomestic Mutual Fund Players

28. A Comparative Study of Cost Of Capital In Automobile/ Steel/ Pharma/Finance Industry

29. A Comparative Study of Financial Performance of Banks Using Ratio Analysis

30. Profitability and Operational Efficiency of Public Sector Banks

31. Profitability and Operational Efficiency of Banks in India

32. A Study of Working Capital Management In Small Scale Industries

33. The Scope of Microfinance in the Indian Context.

34. Financial Inclusion- The Scope and Effect in the Indian Economy

35. Rural Banking in India

36. Dematerialisation – The Scope and Effect.

37. The Future of Investment Banks in the post- Lehman Brothers Era

PROJECT TOPICS RELATED TO INFORMATION SYSTEMS

38. Role of software agents as a collaborative tool – E-commerce

39.

Hospital Management System - Database Approach, Mangala Hospital,

Hassan

40. Automation of Banking Database, XYZ Bank.

41. Automation of Customer Relation Database, A SAP Product


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42. A Study on Electronic Data Storage- Steel Factory, Mumbai

43. A Webpage Design using JAVA-Google Page

PROJECT TOPICS RELATED TO MBA - HCS

44. A Study on the Identification of High Risk Groups Prone to SpinalDisorders /Diabetes-/Heart Attacks (or any other lifestyle condition) andCorresponding Prevention Recommendations

45. A Study on the Wellness Practices in a Target Group (MNC Employees,School Children and Older Adults) and Recommendations on WellnessPractices

46. A Study on the Identification of Causes of Delays in In-patient Dischargesand Recommendations to Avoid Delays and Increase Patient Satisfaction

47. A Comparative Study on Patient Satisfaction in (Executive Suites, VIPSuites, Out-patient Department, General Ward, Laboratory Services, etc.)and Recommendations to Increase Patient Satisfaction

48. A Study on Patient Satisfaction in Any One Department in a Multi-specialty Hospital. (Health Screening Dept, In-house Pharmacy, Out-patient Services, Billing, etc)

49. A Study on the Identification of Causes of Delays in Patient Transfer(Internal/ External) and Recommendations to Decrease Waiting Time andIncrease Patient Satisfaction

50. A Comparative Study on Waiting Time in Various Hospital Departmentsand Recommendations to Decrease Waiting Time (Out-patient Dept,Billing, etc)

51. A Study on Job Satisfaction of Nurses /Paramedic Staff in ICU /OperationTheatre /Wards, etc., and Corresponding Recommendations to ImproveJob Satisfaction

52. A Study of Sickness Absenteeism Among Various Groups of HospitalEmployees (Nurses, House-keeping Staff, Ward Boys, CSSD employees,Doctors, etc.,). A comparative study of the same may also be done.

53.

A Study on Work Safety for Employees in the Radiology Department /Waste Disposal Department /Lab /Hhousekeeping, etc., andCorresponding Recommendations to Improve Work Safety. Acomparative study may also be undertaken between the departments.

54. A Study on Waste Disposal Management in a Hospital andRecommendations for Safe Disposal

55. A Study on Hospital Acquired Infections and PreventionRecommendations

56. A Study on the Efficiency of CSSD (or any other department of a multi-

specialty hospital)

57. A Cost Analysis Study in General Ward (or any other department) of aHospital to Develop User Charges

58. A Comparative Study on Cost Analysis of the Various Departments in a


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Hospital and Cost-cutting Recommendations

59. A Study on Formulation of Marketing Strategies to Promote a HealthcareService (e.g., ‘Women Wellness Check-up’ Promotions)

60. A Study on Involvement of Doctors /Nurses /Paramedics in RuralHealthcare and Suggestions to Improve Involvement

61. A Study on Medical Representative Triumphs and TrialsRecommendation to Improve Liaison of Medical Reps and Doctors

62. A Comparative Study of In-house Pharmacy and Retail Pharmacy

63. A Study on the Identification of the Causes of Delays in CashlessHospitalisation and Recommendations to Reduce Time Lags

PROJECT TOPIC RELATED TO PROJECT MANAGEMENT

64. A study on the effectiveness of Project Management in Mining

65. Importance of Human Resource Management in construction projects

66. A study on controlling risks in construction projects67. Project Cost Estimation for software projects

68. A study on software project management practices with special referenceto embedded systems

69. A study on quality management/assurance for software projects

ion

70. Effect of project risk on project performance : A study at XYZ inc

71 Validity of feasibility studies in Infrastructure Projects

72.Comparative Study of Project Management Software- MS project andPrimavera

73. A Study on Risk Factors Involved In Outsourcing IT Projects74. Role of Earned Value Analysis in Project Management

75. Risk analysis and management in IT projects

PROJECT TOPIC RELATED TO INTERNATIONAL BUSINESS MANAGEMENT

76.Market entry strategies and programs for a particular sector/ Company/Product

77. Cross cultural issues and managing cross border teams

78. Strategies adopted by MNCs to cope with Indian brands

79. Impact of FDI on any particular sector

80. Multinational mergers and acquisitions

81. HR policies – Global and Local

82. Transfer pricing- issues and government policies

83. Impact of HRM practices on operational performance in MNCs


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84. Changes in banking industry after incorporation of FEMA

PROJECTS TOPICS FOR MBA – TOTAL QUALITY MANAGEMENT

85. Implementation of 5 ‘S’ in manufacturing companies in XXXXX city/town/state

86. Quality Management in Software Industry – A Study

87. Process Capability Study in BPO companies

88. A Study on Continuous Improvement Process in XXXXXXX Company

89. Effectiveness of Six sigma Projects – A Study

90. Application of Quality Control tools – A Study

91. Cost reduction through Quality Approach – A study

92. A Study on Just In Time in XXXXXXX Company

93. Total Productive maintenance in manufacturing Companies – A Study

94. Customer Satisfaction through TQM Approach – A Study95. Quality Management in Healthcare sector – A Study

96. A Study on Statistical Process Control in specific manufacturingCompany

97, Application of QFD in Service Industries

98.Impact of Application of FMEA in Manufacturing Industries in the city ofXXXXXXX

99. A study on quality management in XXXXXXX bank

100. A study on TQM implementation in hospital

101. A Study on TQM implementation in service industries

102. Measuring quality in service sectors103. SPC and its application in service industries

104. A study on effectiveness of TQM implementation in XXXXXXX industry

105. Improving quality in small and medium scale industries

PROJECT TOPICS FOR RETAIL OPERATIONS MANAGEMENT

106. A study on Indian organized retail sector

107. Effectiveness of promotional schemes in Retail stores

108. Study of retail store operations

109. Emerging retail formats and strategies

110. Role of FDI in Indian retail sector

111. A study on retail consumer behavior-personal, social & cultural

112.. A study on Loyalty programs in organized retail sector

113. A study on changing consumer preferences towards organized retailing


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from unorganized retailing

114. A study on strategies for promoting retailers brand

115. An analysis of possible strategies for successful internet based customerservices in retail

116. Measuring the effectiveness of display system in retail industry

117. Retail outlet mapping of retail stores & shopping malls

118. Study on private labels Vs. national brands

119. A study on effective Supply Chain practices in organized retail sector

120. Impact of retail IT application on effective store operations

121. Best HR practices in organized retail sector

122. A study on customer relationship management practices in retail store

123. A study on effective retail project management

124. Analysis of training needs assessment of retail sales executives125. A study on pricing strategies followed by successful retailers.

126. To analyze visual merchandising and space planning in a mall

127. To identify significance of CRM in retail sector

128. A study of automotive retail management structure in an organization

PROJECT TOPICS ON OPERATIONS MANAGEMENT

129. A study on Total Quality Management at XYZ Company

130. A study on ERP selection process in SME’s

131. A study on Production and inventory control

132. A study on the role of internet in supply chains

133. Analysis and design of service operations using waiting lines

134. Computer Aided Management

135. Impact of TPM practices on production performance

136. Effect of six sigma on manufacturing performance

137. A study on Quality Measurement in Service Operations

138. Role of Artificial Intelligence in manufacturing

139. Aggregate Planning and Master Production Schedule

G) Template/Details for Preparation of Project Report for MBA courseContents

i. Cover page and Title page


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ii. Acknowledgement

iii. Bonafide Letter

iv. Executive Summary

v. Table of Contents

vi. List of Tables

vii. List of Figures

viii. List of Symbols, Abbreviations and Nomenclature

ix. Chapters

x. References/Bibliography

xi. Instructions

i) Cover Page and Title Page:


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About Cover page and Title Page:

A PROJECT REPORT

Under the guidance of

______________________________

Submit ted by

______________________________

in partial fulfillment of the requirement

for the award of the degree

Of

MBA

IN

[Finance/Marketing/Human Resource Management/Information Systems/Banking/Retail

Operations/Operations Management/Project Management/Total Quality Management]

&

ii) Acknowledgement:

Acknowledgment is the regard given to the people and organisations who

have helped you in completing the project undertaken. It must consist of

acknowledgements towards the organisation you study and to the companywhere you have done your project followed by the people who have helped

you in the process.


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iii) Bonafide Certificate

Bonafide Certificate:

BONAFIDE CERTIFICATE

Certified that this project report titled ……………………………………………..” is the bonafide

work of “…………...…………” who carried out the project

work under my supervision.

SIGNATURE SIGNATURE

HEAD OF THE DEPARTMENT FACULTY IN CHARGE

iv) Executive Summary:

Executive summary should be a one-page summary of the project report. It

should consist of the statement of the problem, main findings, and

recommendations for further use. It should be typed in double line spacing,

font style -Times New Roman, and font size 14.

v) Table of contents:

It is the list of all the contents in the report. Please see the example below:

Table of Contents

ChapterNo.

Title Page No.


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1 Introduction

1.1 1

1.2 51.3 10

2 Literature review.

2.1 14

2.2 21

vi) List of Tables:

Give the same name for the table as it exactly appears above the tables in

the text. The caption of the table must be present above the table. A 1.5 linespacing should be adopted for typing the matter under this head.

Table 1

Field 1 Field 2 Field 3 Field 4 Field 5 Field 6

List of tables

1. Table 1:

2. …

Note: By the word ‘Table’, we mean tabulated numerical data in the body of

the project report as well as in the appendices (if any). All other non-verbal

materials used in the body of the project work and appendices such as

charts, graphs, maps, photographs and diagrams may be designated as

figures.

vii) List of Figures:

Give the same name for the figure as it appears exactly below the figures in

the text. The caption of the figure must be present below the figure. A 1.5line spacing should be adopted for typing the matter under this head.


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Figure 1: < Caption of the Figure>

List of Figures

1. Figure 1:

2. ….

viii) List of Symbols, Abbreviations and Nomenclature:

1.5 line spacing should be adopted for typing the matter under this head.

Standard symbols, abbreviations, etc., should be used.

ix) Chapters:

The chapters can be broadly classified into three parts:

1. Introductory chapter

2. Chapter(s) on the main content of the project

3. Concluding chapter.

The main text will be divided into several chapters and each chapter can be

further divided into several divisions and sub-divisions.

Each chapter should be given a relevant title.

Tables and figures in a chapter should be placed in the position with

respect to the reference where they are cited.

Headers and foot notes should be used sparingly. The title of the project

must be reflected on the left side of the header and chapter name mustbe on the right side of the headers. Page numbers are to be placed on

the right side of the footer. They should be typed in single space and


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placed directly underneath in the very same page, which refers to the

material they annotate.

Note: The report must always end with the concluding chapter and futureenhancements, if any.

x) References/Bibliography:

The listing of references should be typed four spaces below the heading

“REFERENCES” in alphabetical order in single spacing left - justified. The

reference material should be listed in the alphabetical order of the first

author. The name of the author/ authors should be immediately followed by

the year and other details. Any website reference must be referred/

preceded by the publications reference.

xi) Instructions:

The text in the printed copies must be in black colour.

1.5 line spacing should be used for typing the general text. The general

text shall be typed in the font style ‘Times New Roman’ and font

size 12.

9. General Points

It is the endeavour of the University to upgrade the syllabus keeping in

view the industrial/market requirement so as to impart the latest

technology / developments to the students. It is, therefore, essential to

upgrade the study materials periodically. The University reserves the

right to modify/update the program syllabus. The students are advised

to keep themselves informed about the changes in the syllabus and the

contents of the SLM constantly by visiting the website-

www.smude.edu.in, in addition to being in touch with LC in this regard.

It is important to note that the examinations will be conducted based on

the syllabus and contents applicable in that session. The implication is

that a student, who reappears/re-sits for back paper, will be required to



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appear in the examination, which is based on the latest

syllabus/content of the SLM. It is, therefore, imperative that the

student, who fails in a subject, should submit his/her re-sitting

application at the earliest to enable the University to dispatch the

revised edition of the SLM (only in case of revised curriculum).

All the payments shall be made by the students in the form of DD

drawn in favour of “Sikkim Manipal University, DE” payable at Manipal /

Udupi and with the Name, Roll Number and Centre Code written on the

reverse of the DD. The students are advised to retain the counter foil

and photocopy of the DD with them for their reference. Fees once paid

cannot be refunded.

Legal Disputes, if any, shall come under the jurisdiction of Udupi

(Karnataka)

******

mba program guide-modified final april 2013

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