meaningful small talk: 3 steps to turning strangers to friends

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MEANINGFUL SMALL TALK 3 Steps to Turning Strangers to Friends

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Page 1: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

MEANINGFUL SMALL TALK

3 Steps to Turning Strangers to Friends

Page 2: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

HERE’S WHAT YOU’LL LEARN• The 4 easiest ways to start a conversation if you’re

SHY

• A framework for connecting through small talk (without preparing topics or stories)

• How to avoid awkward silences (never run out of things to say)

TheFriendFormula.com

TheFriendFormula.com

Page 3: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

WHY THIS IS DIFFERENT

• Most social advice is written by people who don’t suffer from shyness (“be positive”, “be confident”, “listen”)

• Real, actionable steps

• Proven by psychology studies and real-world experience

TheFriendFormula.com

Page 4: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

WHY THIS IS IMPORTANT TO YOU NOW

• Huge cost of shyness (money, friends, happiness, health)

• Mastering small talk is necessary for success

• Shyness straight up SUCKS (even if people can’t tell)

TheFriendFormula.com

Page 5: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

DISCLAIMERThis is not for everyone.

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Page 6: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

THIS IS NOT FOR YOU IF…• You suffer from extreme social anxiety or clinical

depression (I’m not a licensed psychologist!)

• You have no desire to improve (static vs dynamic thinkers)

• You’re looking for tricks to manipulate people (not cool, bro)

TheFriendFormula.com

Page 7: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

WHO AM I?• Grew up shy

• Felt like a victim, couldn’t speak up and choose my friends

• Social in some places, shy in others

• Saw ‘dumber’ people getting more success

TheFriendFormula.com

Page 8: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

DECIDED TO FIGURE IT OUT 9 YEARS AGO…

TheFriendFormula.com

Page 9: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

NOW I…• Have a solid group of friends that I choose to hang out

with

• Can easily approach strangers and make new friends

• No longer intimidated by ‘powerful’ people

• Make more money

• Help hundreds of shy people

TheFriendFormula.com

Page 10: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

WHAT DO YOU HATE MOST ABOUT YOUR SHYNESS?

TheFriendFormula.com

Page 11: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

WHAT CAUSES SHYNESS?

1. Biology (minority)

2. Life experiences (majority)

Low social skills

Low self-esteem

TheFriendFormula.com

Page 12: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

SMALL TALK IS AWESOME

The best way to start conversations, actually enjoy them, make new friends, build networks, and create opportunities in your life.

TheFriendFormula.com

Page 13: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

1. LEARN TO TALK TO ANYONE

TheFriendFormula.com

Page 14: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

2. MAKE NEW FRIENDS

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Page 15: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

3. ADVANCE YOUR CAREER

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Page 16: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

4. LEARN NEW THINGS (AND TALK TO MORE PEOPLE)

TheFriendFormula.com

Page 17: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

WHEN’S THE LAST TIME YOU TALKED TO A STRANGER?

TheFriendFormula.com

Page 18: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

3 STEPS TO TURNING STRANGERS TO FRIENDS (IN 9 MINUTES)

1. Start a conversation

2. Connect (and avoid awkward silences)

3. Leave an impression

TheFriendFormula.com

Page 19: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

STEP 1: START A CONVERSATION

TheFriendFormula.com

Page 20: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

HERE’S WHAT MOST PEOPLE DO

• Try to be impressive (aka seek approval of others)

• Think of something clever to say

• Focus on what they’re going to say next

• Ask questions but don’t care

TheFriendFormula.com

Page 21: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

YOU’RE GOING TO BE DIFFERENT

• Actually care

• Focus on the other person (takes you out of your head)

• Think of bonding not information (“cliche is okay”)

TheFriendFormula.com

Page 22: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

NEXT, THE RIGHT FRAMEWORK

Cliches

Facts

Opinions

Feelings

…practice listening for these things

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Page 23: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

….OKAY, NOW WHAT DO I SAY?

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Page 24: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

4 EASIEST WAYS TO START A CONVERSATION

1. Observation of a shared experience

2. Compliment plus question

3. Offer someone help

4. Ask someone for their opinion

TheFriendFormula.com

Page 25: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

OBSERVATION OF A SHARED EXPERIENCE

• Comment on something you’re both experiencing

• Creates an instant bond with something in common

• Examples:

1. “This place is packed.”

2. “Wow can you believe that guy?”

TheFriendFormula.com

Page 26: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

COMPLIMENT PLUS QUESTION

• My favorite is complimenting something they’re wearing on carrying

• It’s something personal (but not too personal) that they put some thought into

• Examples:

1. I like your hat. What’s that called?

2. Cool shirt. Where’d you get it? TheFriendFormula.com

Page 27: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

OFFER SOMEONE HELP

• They are literally hoping someone will approach them

• Look for people in need (look lost, bored, etc)

• Rule of reciprocity

TheFriendFormula.com

Page 28: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

ASK SOMEONE FOR THEIR OPINION

• Most people will say yes if it’s easy and non-threatening

• Makes them feel valued

• My favorite it asking for someone’s opinion while I’m shopping

• Example: “Excuse me, I could really use a female opinion. Which shirt looks better on me?”

TheFriendFormula.com

Page 29: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

RECAP OF STARTING CONVERSATIONS

• Cliche is okay

• It’s bonding over information

• Get out your head by focusing on the other person (how am I doing? —> how are you doing?)

TheFriendFormula.com

Page 30: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

STEP 2: CONNECT

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Page 31: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

TWO STEPS TO CONNECTING

1. Uncover their opinions & feelings

2. Relate to them

TheFriendFormula.com

Page 32: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

SHIFT FROM WHAT TO WHY?

Cliches

Facts

Opinions

Feelings

TheFriendFormula.com

Page 33: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

RELATE TO WHAT THEY SAY“That’s so _____ because ______”

• Builds a connection

• Keeps the conversation flowing

• Examples:

1. “That’s so interesting because I didn’t know that”

2. “That’s so cool because I’ve always wanted to try that”

TheFriendFormula.com

Page 34: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

RELATE TO THEIR FEELINGS• We like people who are similar to us

• Shows that you “get it”

• Matching and mirroring

1. Voice

2. Vocabulary

3. Body language TheFriendFormula.com

Page 35: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

USE THREADING TO AVOID AWKWARD SILENCES

• Listen for and pull on threads

• Thread = a piece of information that interests you

Today I went to the park with my dog.

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Page 36: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

STEP 3: LEAVE AN IMPRESSION

TheFriendFormula.com

Page 37: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

THE PERFECT EXIT

1. Touch interrupt

2. Leave regretfully

3. End with an unfinished thought

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Page 38: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

LEAVE ON A HIGH NOTE

• Most people leave at the low point

• Exit when the energy is high to leave an awesome impression

• I like to leave in the middle of laughter

TheFriendFormula.com

Page 39: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

THE TOUCH INTERRUPT

• Briefly (no more than 2 seconds) touch them on the arm or shoulder

1. Creates a pause

2. Creates bonding and trust

TheFriendFormula.com

Page 40: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

LEAVE REGRETFULLY• Put the blame on you because you have to go do

something • Shows you’ve enjoyed the conversation • Protects their ego

• Examples• I need to go talk to…• I’m gonna go take care of…• I promised myself I would…

TheFriendFormula.com

Page 41: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

END WITH AN UNFINISHED THOUGHT

• People remember incomplete things better than complete things (Zeigarnik effect)

• Burns you in their mind

• Examples:

1. “Remind me to tell you about ____ which I think you’ll love.”

2. “There’s nothing really interesting I noticed about you…”

TheFriendFormula.com

Page 42: Meaningful Small Talk: 3 Steps to Turning Strangers to Friends

IF YOU ONLY REMEMBER ONE THING…

“Cliche is okay”

Cliches

Facts

Opinions

Feelings

TheFriendFormula.com