measuring outcomes of housing support yvette burgess unit director housing support enabling unit

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housing support e n a b lin g uni t Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

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Page 1: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Measuring outcomes of housing support

Yvette BurgessUnit Director

Housing Support Enabling Unit

Page 2: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Overview

Outcomes – range of tools and frameworks

Recap what Better Futures does Consider scope to produce reports Available to trial Future costs associated with the

tool How to find out more

Page 3: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Outcomes tools

Overview produced jointly by VSSSWU, CCPS & HSEU

Online survey – to find out more about your experiences of using outcomes tools

See both on the HSEU homepage:www.ccpscotland.org/hseu

Page 4: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

1.2 Security of tenureThis section considers legal matters relating to

accommodation.

ELEMENT OF SUPPORT

HIGH LEVEL OF SUPPORT REQUIRED LOW

4 3 2 1 0

SECTION 1 – ACCOMMODATION

1.2 - Security of tenure

I am at immediate risk of losing my home

I could lose my current home in the next few months due to action being taken against me

I need support to keep my home

I am able to manage my home assisted by my support worker

I am dealing with any legal responsibilities to do with my home by myself

Support is helping me to deal with any issues that may put the home at risk

Better Futures - The matrix

Page 5: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Better Futures

Page 6: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Profile information

Page 7: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Support Planning

Page 8: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Attributing scores

Page 9: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Charting progress

Page 10: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Reports being set up

Distance travelled and length of time using services

Distance travelled / client group / housing status

Distance travelled / client group / provider / support worker

Level of need / client group / provider/ support worker to show profile of support need

Page 11: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Timescales and costs

Better Futures can be used on a trial basis from December 2010 up to August 2011

No charge to use the system up to August 2011except for training costs

Charges after August 2011 still to be established

Page 12: Measuring outcomes of housing support Yvette Burgess Unit Director Housing Support Enabling Unit

housingsupport

e n a b l in g u n it

Contact details

Yvette BurgessUnit Director,HSEU

[email protected]/hseuTel 0131 229 9468