measuring your business's social media impact

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Measuring Your Business’s Social Media Impact Social media campaigns are an important part of a business marketing strategy. How are you measuring your approach?

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Page 1: Measuring Your Business's Social Media Impact

Measuring Your Business’s Social Media Impact

Social media campaigns are an important part of a business marketing strategy.

How are you measuring your approach?

Page 2: Measuring Your Business's Social Media Impact

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Social Media Is a Different Form of Media

Traditional KPIs (Key Performance Indicators) don’t work well with social media marketing, and it requires a new approach.

While it is easy to measure the amount of traffic you are generating from social media, what you cannot measure is the brand awareness you may also be building up.

Page 3: Measuring Your Business's Social Media Impact

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What Can You Measure? – Engagement

Community building is essentially the reason social media marketing exists, and it is easier to measure.

By measuring engagement in your community, you can learn a lot about your customer relationships, and the value of your social media campaign.

Page 4: Measuring Your Business's Social Media Impact

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What Can You Measure? – Social Metrics

You can measure likes, +1s, tweets, repins, etc. Track the number of click-throughs, shares, and the

comments that are left on your updates (excluding spam). These are indicators that your efforts are succeeding, and

are probably leading to more traffic and sales.

Page 5: Measuring Your Business's Social Media Impact

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What about ROI?

ROI (Return On Investment) is hard to measure through social media. It may be more beneficial to adjust your definition of a successful social media campaign so that it isn't purely focused on direct revenue generated.

Define success differently, such as social engagements, shares and positive comments.

Page 6: Measuring Your Business's Social Media Impact

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Where to Get Valuable Data?

Google Analytics – explore your website visitor data. Individual Platforms: IE (Twitter, Facebook, Pinterest,

etc.,) – individual platforms offer more analytical data on your social media stats.

Social media presents a lot of opportunities for small businesses, but not without an organized plan. Set your KPIs and make sure that you carefully track your progress to ensure that all of your efforts are creating some kind of value for the company.

Page 7: Measuring Your Business's Social Media Impact

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