media composer and film composer v11

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Important Information

Avid recommends that you read all the information in these release notes thoroughly before installing or using any new software release.

This document describes hardware and software requirements, software installation instructions, and information on system and memory requirements. This document also lists known problems and limitations.

The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in this documentation.

c See “Avid Unity MediaNetwork Support” on page 8 for the versions of Avid Unity™ MediaNetwork supported by this release. If you are an Avid Unity MediaNetwork customer, check your version of Avid Unity MediaNetwork before you install this software.

c It is important to disable Automatic Software Updates on your Macintosh system because the option will prompt you to install software that is not compatible with your Avid editing application. See “MetaSync and Java v1.3” on page 25 and “Suggestions for Optimum Performance” on page 27.

Media Composer® and Film Composer®

Version 11.8 Release Notesfor the Mac OS® X Operating System

Version 11.8 Release Notes

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Contents

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

New Features in This Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Storage Manager Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Drive Striping on the Mac OS X Operating System . . . . . . . . . . . . . . 6

Avid Unity MediaNetwork Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Upgrading to This Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Updating Your Application Key (Dongle) . . . . . . . . . . . . . . . . . . . . . . 9

Accessing the Knowledge Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Qualified Platforms for Media Composer or Film Composer

Version 11.8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Built-in RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing Software Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Keyspan USB Serial Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing USB-to-MIDI Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the Fibre Channel Driver . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing or Upgrading the Application Software . . . . . . . . . . . . . . . . . . 20

Verifying the Operating System Version. . . . . . . . . . . . . . . . . . . . . . 20

Removing Previous Versions of the Application. . . . . . . . . . . . . . . . 20

Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

QuickTime Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing Additional Avid Applications . . . . . . . . . . . . . . . . . . . . . . . 24

Special Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

MetaSync Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Creating Files for a DVD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Support for 18-GB LVD Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Goodies Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Suggestions for Optimum Performance . . . . . . . . . . . . . . . . . . . . . . . . . 27

Documentation Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

RGB Keyer is not a Macintosh Feature . . . . . . . . . . . . . . . . . . . . . . 29

If You Need Help

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No AFE Export Support on Macintosh Systems . . . . . . . . . . . . . . . 29

International Character Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Choosing a Locale on an English Language

Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Recommendations and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . 33

Hardware and Software Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Avoiding Undetected Timecode Breaks. . . . . . . . . . . . . . . . . . . . . . 35

Limitation When Using Consumer Decks or Decks Without

Time-Base Correctors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Known Problems and Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Technical Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

If You Need Help

If you are having trouble using Avid Media Composer and Film Composer:

1. Retry the action, carefully following the instructions given for that task. It is especially important to check each step of your workflow.

2. Check these release notes for the latest information that might have become available after the hardcopy documentation was printed.

3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.

4. Visit the online Knowledge Center at www.avid.com/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Center to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read/join online message-board discussions.

5. For Technical Support, please call 800-800-AVID (800-800-2843).

For Broadcast On-Air Sites and Call Letter Stations, call800-NEWSDNG (800-639-7364).


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Symbols and Conventions

Release notes use the following symbols and conventions:

Symbol or Convention Meaning or Action

n A note provides important related information, reminders, recommendations, and strong suggestions.

c A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

w A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

> This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command.

t This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

k This symbol represents the Apple or Command key. Press and hold the Command key and another key to perform a keyboard shortcut.

Margin tips In the margin, you will find tips that help you perform tasks more easily and efficiently.

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font Courier Bold font identifies text that you type.

Click Quickly press and release the left mouse button (Windows) or the mouse button (Macintosh).

New Features in This Version

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This release includes Mac OS X support for the Meridien Genie 3D effects board. See “Qualified Platforms for Media Composer or Film Composer Version 11.8” on page 12.

There are no other new features associated with this release but there were a number of new features added at v11.7. See the Avid Media Composer, Film Composer, and Media Station What’s New for Version 11.7 on the Avid Media Composer and Film Composer Online Publications CD-ROM or see the list of new features in the Help. See “Documentation Changes” on page 29 for additional information.

Storage Manager Support

Storage Manager is a drive diagnostic utility used for testing Avid media drives. The application software installation program automatically installs Storage Manager in the following location:

Applications/Utilities/Avid Storage Manager

n Storage Manager replaces the Avid StorEx utility.

Double-click Click the left mouse button (Windows) or the mouse button (Macintosh) twice rapidly.

Right-click Quickly press and release the right mouse button (Windows only).

Drag Press and hold the left mouse button (Windows) or the mouse button (Macintosh) while you move the mouse.

Ctrl+keyk+key

Press and hold the first key while you press the second key.

Symbol or Convention Meaning or Action


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Storage Manager does not have a printed manual. A PDF file of the user’s guide is included with the application and on the Avid Media Composer and Film Composer Online Publications CD-ROM.

n Mac OS X does not support “hot swapping” media drives. Hot swapping refers to a technique used for replacing a drive by unmounting and replacing the drive without first powering it down.

c Avid recommends that you do not run any destructive write tests on any of your drives with Storage Manager unless instructed by Avid Customer Support. Running a destructive write test will destroy the data on the drives; use caution when running these tests to ensure that you don’t destroy important data.

Drive Striping on the Mac OS X Operating System

Use the ATTO™ ExpressStripe software to stripe drives on the Mac OS X operating system. The ExpressStripe software is installed in the following location:

Applications/ExpressStripe

The instructions for using the software are in a PDF file, Expressstripe.pdf, that is automatically installed along with the ExpressStripe application.

n You must be logged in as an Administrator to stripe drives.

c Do not use the Apple Disk Utility application (in Applications/Utilities) to stripe drives. If you use the Disk Utility application, you will not be able to view the drives if you move them to a Mac OS 9 system. Additionally, Avid’s drive filtering feature will not function properly, resulting in poor performance.

c Do not run a Mac OS 9 Avid editing application on the same system as Avid Media Composer and Film Composer v11.8, even if you boot into Mac OS 9. There might be conflicts between the system files used by the two applications.


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Using Striped Drives on Mac OS X and Mac OS 9.x Systems

The Avid Media Composer and Film Composer software automatically recognizes drives that were striped on Mac OS 9.x. You should be able to use these drives to edit and play video. However, if you move a drive that was striped on a Mac OS X system back to Mac OS 9.x, you cannot play video from the drives on Mac OS 9.x. If necessary, you can set up your Mac OS 9.x system so that it recognizes the drives and then copy media files from the drive to your Mac OS 9.x drives.

To set up a Mac OS 9.x system to recognize drives that were striped on a Mac OS X system:

1. Navigate to the following folder:

Applications/Avid Goodies/OS 9/System Folder/Extensions.

2. Copy the file ~~ExpressStripe_OS9_Enablr to the Extensions folder on your Mac OS 9 system.

3. Restart the Mac OS 9 system.

The system will now be able to recognize the striped drives. You can use the drives to copy media onto your Mac OS 9 drives.

Moving Striped Drives to Another System

In order to move striped drives to another system you need to be able to identify the drives that make up a particular striped set. On Mac OS 9 you could use the SCSI ID order when striping drives. On Mac OS X, the system does not use the SCSI ID, but uses its internal diskn name (where n is the drive number) when creating the striped sets. Use one of the following procedures to identify a striped set on Mac OS X:

To use Avid Storage Manager to identify a striped set:

1. Start the Avid Storage Manager application and choose View > Volumes.

2. Select the striped volume you wish to move and click Identify.

The system blinks the lights on the front of the drives that make up the volume.


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To use ExpressStripe to identify a striped set:

1. Start the ExpressStripe application.

2. In the opening dialog boxes, choose Utilities and then choose Benchmark.

3. Choose the striped volume you wish to move and click Start.

The system runs the benchmark test on the volume and shows activity on the front of the drives that make up the volume

Avid Unity MediaNetwork Support

This section lists the versions of Avid Unity MediaNetwork that are supported by this version. A workgroup environment means that you are using Avid Unity MediaNetwork along with Avid MediaManager.

This version supports the following versions of MediaNetwork:

• If you are not in a workgroup environment, use MediaNetwork v3.2, v3.2.1, or higher.

• If you are in a workgroup environment, use MediaNetwork 3.3 or higher.

If you are an Avid Unity MediaNetwork customer, you cannot install this software until you upgrade to the correct version of MediaNetwork.

Installation Check List

This check list covers the major steps required to install the Media Composer or Film Composer v11.8 application.

1. Read these release notes completely.

2. See the Avid Symphony and Composer Products Setup Guide for the Mac OS X Operating System for instructions on connecting cables and devices to your system. Some of the connections allow you to control a video deck, perform VTR emulation, use faders and mixers, and add storage to your system.

Upgrading to This Version

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3. Turn on the system components as described in the Avid Symphony and Composer Products Setup Guide for the Mac OS X Operating System.

4. Ensure the USB hub is turned on, if available.

5. Remove any previous version of Media Composer or Film Composer; see “Removing Previous Versions of the Application” on page 20.

6. Install Media Composer or Film Composer; see “Installation Procedure” on page 22.

7. For peripheral devices, install any software drivers for the devices connected to the Avid system; see “Installing Software Drivers” on page 16.

Upgrading to This Version

If you are upgrading from Media Composer or Film Composer v11.7, you can perform a software-only update to this release.

If you are upgrading from a version earlier than Media Composer or Film Composer v11.7, check “Qualified Platforms for Media Composer or Film Composer Version 11.8” on page 12 for a list of supported systems and to determine if any boards on your system need to be upgraded. If your upgrade requires hardware changes, the changes should be performed only by an Avid Certified Support Representative (ACSR).

Updating Your Application Key (Dongle)

c Protect your application key from loss or theft; your Avid software does not function without it, and acquiring a new key from Avid involves a fee.

A dongle updater is a software program created to update a specific Avid system.

If you are upgrading from Media Composer or Film Composer v11.7, you do not need to update your dongle for this release. If you are updating from an earlier release, you need to update your dongle before installing the new software.


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If you received this upgrade through Avid Assurance, you have received a unique dongle updater CD-ROM that reflects a specific System ID. You will need to use this CD-ROM to update the dongle before installing the new software.

The CD-ROM includes instructions for running the dongle updater.

For information about installing the application key, see the Avid Symphony and Composer Products Setup Guide for the Mac OS X Operating System.

Accessing the Knowledge Center

The Avid Customer Support Knowledge Center provides additional information that is frequently updated.

n Some locations on the Knowledge Center require you to log in as a registered user, but you can access most of the information on the Knowledge Center without registering and logging in.

To access the Knowledge Center:

1. Go to www.avid.com.

2. Click Support, and then click Online Support.

3. Under the Avid Knowledge Center heading, click Documentation.

The Knowledge Center opens to the Documentation tab.

4. Choose your product from the Current Product list at the top of the Web page.

Accessing the Knowledge Center

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You can access the following information from the Knowledge Center:

• Latest Supported Decks List

For a list of supported decks, search for “Supported Decks” in the Avid Customer Support Knowledge Center.

• Latest Drive Striping Configurations

When drive configurations are tested and when drives and software are released, the most up-to-date drive striping configurations are available in the Documentation tab of the Avid Customer Support Knowledge Center.

• International Character Support

International Character Support (ICS) allows you to display and input characters in languages other than English. The latest information is available in the Documentation tab of the Avid Customer Support Knowledge Center. For more information, see “International Character Support” on page 29.

• Downloading Avid Codecs

The Avid Codecs for your Avid system are included on the installation CD-ROM as part of the standard installation. If you need a codec for a different platform (Windows® or Macintosh®), you can download it from the Downloads tab of the Avid Customer Support Knowledge Center. For more information, see the input and output guide or the Help.

• Tech Notes

To access technical notes, click the Documentation tab for your Avid product and click Tech Notes.

• White Papers

To access white papers, click the Documentation tab for your Avid product and click White Papers.


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Hardware and Software Requirements

The following sections provide information about hardware and software requirements for your Avid system.

Qualified Platforms for Media Composer or Film Composer Version 11.8

Table 1 lists the supported Apple® platforms along with the versions of Meridien™ hardware that each system supports.

c Other versions have not been tested and might cause problems.

Table 1 Qualified Platforms for Media Composer or Film Composer v11.8

Power Mac Apple Name Meridien Support

G4 Dual 1.25-GHz Configure to order part number Z05Na

Mirrored Drive Doors Meridien III board setb

G4 Dual 1-GHz with optional PCI Extender Chassisc

Mirrored Drive Doors Meridien III board setb

933-MHz or 867-MHz Single Processor with optional PCI Extender Chassis

QuickSilver Meridien III board setb

533-MHz with optional PCI Extender Chassis

Digital Audio Meridien III board setb

a. There are several different models of the Dual 1.25 GHz available from Apple. This version supports only the following system: Configure to Order (CTO) part number Z05N Dual Bootable 1.25 GHz Apple G4 (formerly known as Model M8573LL/A).

b. The Meridien III board set consists of the Meridien II digital media board and the Meridien III 3D effects interface daughter board.

c. You need an Extender Chassis only if you want to have Fibre Channel storage and SCSI storage on the same system.


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Platforms and Board Sets Not Supported for Version 11.8

Version 11.8 does not support the following systems and board sets:

• G4 350 MHz (Yikes)

• G4 400, 450, and 500 MHz (Sawtooth)

• Meridien I and II board sets

Boards Not Supported for Version 11.8

• Meridien III-U 3D effects interface daughter board

• Meridien II 3D effects interface daughter board

• Meridien II display controller board (single)

• Dual-channel SCSI LVD board (UL2D)

• Fibre Channel FCE3210C controller board (standalone) A4

• Fibre Channel FCE3210N controller board (standalone) A4

• Fibre Channel controller board (standalone) A2 (Adaptec® 440)

Minimum Board Revision Levels

Table 2 lists the minimum revision levels of PCI boards required to run your Media Composer or Film Composer system. To determine board revision levels, use Avid System Test Pro. The Avid System Test Pro application is located in the following folder:

Applications/Utilities/Avid System Test

The following abbreviations appear in the table:

• S = supported

• NS = not supported

n If a board does not appear in the list you can assume that it is not supported for this version.


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Table 2 PCI Board Minimum Revision Levels and Supported Platforms

PCI BoardMin. Rev.

G4 Digital Audio533 MHz

G4 QuickSilver 933 MHz, 867 MHz

G4 Mirrored Drive Doors Dual 1.0 GHz, 1.25 GHz

Meridien video I/O boarda D S S S

Meridien serial digital video I/O boarda (SDI) B S S S

Meridien two-channel audio interface boarda F S S S

Meridien eight-channel audio interface boarda C S S S

Meridien Z6 3D effects board A S S S

Meridien Genie 3D effects boardb A S S S

Meridien III 3D effects interface daughter board A S S S

Meridien II 3D connector board A S S S

Meridien III 3D/24p Interface card A S S S

Meridien II digital media board (Cactus I and II) B S S S

Meridien III display controller board (single) A S S S

Dual-channel SCSI LVD board (UL3D) B S S S

Optical Fibre Channel controller (ATTO 3300, also know as ATTO 2Gb)

C S S S

Copper Fibre Channel ATTO 3305 A S S S

a. Located in the Meridien I/O box. Works with all Meridien board sets.b. OS X support for the Genie board is new for this release.


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Built-in RAM

Built-in RAM refers to the physical random-access memory installed in your Macintosh system.

On Mac OS 9.x systems, users were often required to allocate a specific amount of RAM for each application. This is not required in Mac OS X systems because the application can automatically acquire additional memory using the system’s virtual memory capabilities. However, it is still important to have enough RAM on your system so the application can acquire the memory when necessary.

Media Composer and Film Composer v11.8 systems require a minimum of 512 MB of built-in RAM, although 1 GB is recommended. New systems ship with 1 GB of built-in RAM.

To verify the amount of built-in RAM:

t Select Apple P menu > About This Mac.

The About This Mac window opens, listing the operating system and the amount of RAM installed on the system.

Memory kits are available from Avid for updating your existing RAM configurations. For details, contact your Avid sales representative.

Supported RAM Configurations

For a detailed description of the RAM requirements for a particular Power Mac G4 computer, see Apple’s specification database Web page:

www.info.apple.com/support/applespec.html

Table 3 lists the supported RAM configurations.


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Installing Software Drivers

The Avid installation software does not automatically load the software drivers for the Keyspan USB serial adapter, USB-to-MIDI software, or the Fibre Channel adapter board. If they are needed, you must install the drivers separately. For information on connecting these devices to your system, see Avid Symphony and Composer Products Setup Guide for the Mac OS X Operating System.

n The Avid Symphony and Composer Products Setup Guide for the Mac OS X Operating System indicates that you should connect the USB devices before installing the device drivers. When you turn on the Avid system, you might receive a message stating that the software is not loaded for a specific USB device. To eliminate these messages, install the required USB software drivers and restart the Avid system.

Keyspan USB Serial Adapter

This version supports the Keyspan USB Twin Serial Adapter (USA28x) for deck control. If you need a Mac OS X driver for the adapter, you can download a driver from Keyspan’s Web site:

www.keyspan.com

Table 3 Supported Power Mac G4 RAM Configurations

G4 Digital Audio533 MHz

G4 QuickSilver 933 MHz, 867 MHz

G4 Mirrored Drive Doors Dual 1.0 GHz, 1.25 GHz

Type PC133 SDRAM DIMM PC133 SDRAM DIMM PC27700 DDR SDRAM

DIMM Slots 3 3 4

Largest DIMM Size 512 MB 512 MB 512 MB

EDO No No NA

Parity Nonparity Nonparity NA


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In general, any USB devices that you previously used on a Mac OS 9.x system will need an updated Mac OS X driver.

Installing USB-to-MIDI Drivers

You need to install USB-to-MIDI software drivers if you use one of the following devices to control audio gain automation on your Avid system:

• JL Cooper FaderMaster Pro™ MIDI automation controller

• JL Cooper MCS-3000X MIDI automation controller

• Yamaha® 01V digital mixing console

These controllers are referred to as fader controllers. Avid supports the MIDIMAN™ MIDISPORT™ 2x2 USB-to-MIDI converter to connect the fader controller to your USB hub.

The Avid Symphony and Composer Products Setup Guide for the Mac OS X Operating System describes how to connect a fader controller to your Avid system. The Mac OS X operating system contains automatic support for USB-to-MIDI devices. This section describes how to install the driver software that will recognize your fader controller.

To install the MIDISPORT 2x2 driver software:

1. Download the latest MIDISPORT 2x2 drivers from the following Web site:

www.m-audio.com

The system downloads a compressed, executable file.

2. Double-click the downloaded file to uncompress the driver files to a floppy disk or to a folder on your Avid system.

3. Double-click the installer file.

4. Follow the on-screen instructions to load the software.

For instructions on testing and configuring the fader connections, see the Help.


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c To reduce traffic on the USB, connect the USB-to-MIDI converter only when you need to use one of the faders.

Installing the Fibre Channel Driver

The Avid application doesn’t automatically load the Fibre Channel driver or firmware. The ATTO 2-Gb Fibre Channel adapter boards, optical and copper, use the same driver. An ATTO configuration utility is used to perform firmware updates. The configuration utility, firmware, and driver are placed on the disk when you install your application.

n The drivers and firmware for SCSI devices are automatically loaded by the Avid application installation software.

To install the Fibre Channel adapter board driver:

1. Navigate to Macintosh HD/Applications/Utilities/UpgradeDriver.

2. Double-click the EPCICfg icon. The ExpressPCI Configuration Tool window opens to the authentication window.

3. Click the Lock icon. The Authenticate window opens.

4. Type the name and password for a user account with administrator privileges.

5. Click OK. The Introduction window opens.

6. Click Next. The License Agreement window opens.

7. Click the “I accept” button, and then click Next. The Important Information window opens.

8. Read the information on the window, and then click Next. The Choose Product Features window opens.

9. Click the Application and Driver icon. The Application and Driver title highlights.

10. Click Next. The Choose Install Folder window opens.

11. Accept the default, and click Next. The Pre-Install Summary window opens.

12. Click Install. The configuration utility and driver are installed. This takes approximately 1 minute.


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13. Click Next. The Install Complete window opens.

14. Click Done.

15. Restart the system.

To update the Fibre Channel adapter board firmware:

1. Shut down the system.

2. Disconnect the Fibre Channel cable from the Fibre Channel board.

3. Boot the system.

4. Navigate to Macintosh HD/Applications/ExpressPCI Configuration Tool.

5. Double-click the ExpressPCI Configuration icon. The ExpressPCI Configuration Tool window opens.

6. In the left pane, expand hosts to localhost. You see ExpressPCI FC 3300 or FC 3305.

7. Click ExpressPCI FC 3300 or FC 3305.

8. In the right pane, click the Flash tab. The Flash options appear.

9. Click the Browse button and navigate to Macintosh HD/Applications/Utilities/UpgradeDriver/FlashBundle_xx, and click Open.

10. Click Update. A message box opens, informing you to unmount all devices.

11. Click OK. The firmware updates. The update is finished when a message appears at the bottom of the ExpressPCI Configuration Tool window.

12. Close all open windows.

13. Shut down the system.

14. Connect the Fibre Channel cable to the Mac OS X client.

15. Boot the system.


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Installing or Upgrading the Application Software

This section describes the various procedures involved in installing or upgrading your Avid software.

Verifying the Operating System Version

Verify that the version of the Macintosh operating system is a supported version. New systems ship with the current version of the Macintosh operating system installed, but you need to verify that you have the supported version.

To verify the operating system version:

t Select Apple P menu > About This Mac.

The About This Mac window opens, listing the operating system and the amount of RAM installed on the system.

This release requires Mac OS X v10.2.4. You can download a Mac OS X software updater from Apple’s Support Web site:

www.info.apple.com

To locate an updater, search for 10.2.4 on the Support Web site.

Removing Previous Versions of the Application

The software installation instructions require that you use the Uninstall command in the Installer window to remove any earlier version of Media Composer or Film Composer software.

Avid recommends that you use the Uninstall program from the installation CD-ROM that you originally used to install the software. For example, if you are currently running Media Composer or Film Composer v10.0, you can use the Uninstall feature on the Media Composer and Film Composer v10.0 CD-ROM.


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n If you uninstall the Avid software using a CD-ROM that contains a different version of the Avid application, there is a possibility that some older files will not be removed and this could affect system stability.

To uninstall Media Composer or Film Composer:

1. Restart your Macintosh system.

2. Quit any applications that open automatically at startup.

3. Insert the version of the Avid Media Composer and Film Composer CD-ROM that you want to uninstall.

4. Double-click the Media Composer Installer or the Film Composer Installer icon.

A splash screen introduces the Installer.

5. Click Continue.

The Media Composer Installer or the Film Composer Installer window opens.

6. Click the Install pop-up menu, and select Uninstall.

The Install button changes to the Uninstall button.

7. Click Uninstall.

A message appears, warning you that other applications cannot be running during this operation.

8. Click Continue to automatically quit open applications.

The removal process begins. At the end of the process, a message box appears, informing you the application was uninstalled but that some files or folders could not be deleted.

9. Click OK.

10. Click Quit to quit the installation program.

11. Open the Macintosh HD, and navigate to the Media Composer or the Film Composer folder (usually located in the Applications/Avid Media Composer or Film Composer folder).

12. Open the Media Composer or the Film Composer folder, and delete any remaining application files, except any personally created data files, such as those in the Avid Projects folder or the Avid Users folder.


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Installation Procedure

Before you install Media Composer or Film Composer, make sure the software for the USB devices is installed. See “Installing Software Drivers” on page 16.

n If you are upgrading an existing dual-boot system that has an Avid editing application installed on the Mac OS 9 partition, uninstall the Mac OS 9 Avid editing application before installing Media Composer or Film Composer v11.8. See “Removing Previous Versions of the Application” on page 20.

To install Media Composer or Film Composer:



3. Insert the Avid Media Composer and Film Composer v11.8 CD-ROM into the CD-ROM drive.

4. Double-click the Media Composer Installer or the Film Composer Installer icon.

n If you want to install other applications, open the Other Installers folder and double-click the Installer icon for the application you want to install.


5. Click Continue.

The Media Composer Installer or the Film Composer Installer window opens.

The Install pop-up menu contains the following choices:

- FULL Install

- Custom Install

- Uninstall


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If you want to perform a custom installation, see “Installing Additional Avid Applications” on page 24.

If you want to uninstall the Avid application, see “Removing Previous Versions of the Application” on page 20.

6. Click the Install pop-up menu, and select FULL Install.

The Installer window shows the components that will be installed.

7. Accept the default installation location from the Install Location pop-up menu, or select another location.

If you want to change the installation location:

a. Click the Install Location pop-up menu.

b. Select a different disk drive or “Select Folder.”

c. If you choose “Select Folder,” navigate to the folder and click Select.

The new installation location appears in the Installer window.

8. Click Install.

A dialog box opens for selecting a country.

9. Select the country where you purchased the Avid system, and click OK.

The License Agreement dialog box opens.

10. Click Yes after you read the Software License Agreement. You must scroll to the bottom of the Software License Agreement to activate the Yes button.

The installation begins.

When the installation is complete, a message appears, asking if you want to restart the system or to perform additional installations.

11. Click Restart.


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QuickTime Version

Avid Media Composer or Film Composer v11.8 supports QuickTime 5 and QuickTime 6. QuickTime is already loaded on your Mac OS X system. You can download the latest version of QuickTime from Apple’s Web site:

www.apple.com/quicktime/download

c When you install QuickTime, select the Recommended installation rather than the Minimum installation. The Minimum installation does not have all the components needed by the Avid editing application. When you select the Recommended installation, the Installer displays a dialog box asking for registration information. This information is needed only if you are a QuickTime Pro user.

Installing Additional Avid Applications

You can install additional Avid applications that are located in the Other Installers folder on the Avid Media Composer and Film Composer CD-ROM.

The applications available are:

• Avid Log Exchange (ALE)

• FilmScribe™

• MediaLog™

• EDL Manager

To install any of these applications:



3. Insert the Avid Media Composer and Film Composer CD-ROM into the CD-ROM drive.

4. Double-click the Other Installers folder.

Special Notes

25

5. Double-click the application’s Installer icon.


6. Continue the installation procedure as described in “Installation Procedure” on page 22.

Special Notes

This section contains important information about system-level changes that affect the way your Avid software and hardware operate.

MetaSync Support

This version supports MetaSync v11.7.

MetaSync and Java v1.3

If you plan to run MetaSync, you should disable Automatic Software Update so it will not update the Java Runtime software to a version higher than v1.3. Avid MetaSync Manager and MetaSync Publisher do not work correctly with Java v1.4. You cannot simply uninstall a version of Java Runtime software from your computer. To remove the software requires a clean install of the Macintosh operating system.

For information on turning off Automatic Software Updates, see “Suggestions for Optimum Performance” on page 27.

n MetaSync does not support International Character Support.

Creating Files for a DVD

You can record your sequence on a digital video disc (DVD). On a Mac OS X system, you can use the Send To DVD command to create:

• A QuickTime reference movie and an AIFF file for use in applications such as iDVD™.


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• An MPEG-2 file and an AIFF file for use in DVD Studio Pro®, if DVD Studio Pro is installed.

For more information, see the Help.

Support for 18-GB LVD Drives

The following drives are not supported for 1:1 resolution: MediaDock iS18 Plus LVD, MediaDock iS18 LVD, and MediaDrive rS18 LVD. They are supported for all other resolutions.

Goodies Folder

The Avid Media Composer and Film Composer CD-ROM includes a Goodies folder. This folder contains third-party demos, applications, or plug-ins you can use — some of which are evaluation versions that are not fully functional.

c The information in the Goodies folder is provided solely for your reference and as suggestions for you to decide if any of these products fit into your process. Avid is not responsible for the manufacture, support, or sales of these products. Avid is also not responsible for any loss of data or time or any other adverse results related to the use of those products. All risks of using such products or accessing such Web sites are entirely your own. The Web sites listed in the Goodies folder are not under the control of Avid, and Avid is not responsible for their content, any changes or updates to them, or the collection of any personal data or information by the operators of such sites. All information and product availability is subject to change without notice.

To open the Goodies folder when the icon is not on your desktop:

1. Insert the Avid Media Composer and Film Composer CD-ROM into the CD-ROM drive.

2. Double-click the Goodies folder.

Suggestions for Optimum Performance

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Suggestions for Optimum Performance

Background tasks can interrupt time-critical operations, such as digitizing, playing, or rendering. Make sure that background tasks are not running while you are working on the Media Composer and Film Composer system.

The following list contains suggestions for ensuring optimum performance when working with the Media Composer and Film Composer system:

• Check that the Startup disk is selected correctly. If the Startup disk is not selected correctly, the system may take a long time to boot up and a folder with a question mark will flash on the screen.

a. Click Startup Disk in the System Preferences window.

b. Select the Mac OS X 10.2.4 on internal drive.

• Turn off Automatic Software Update as follows:

a. Select Apple P menu > System Preferences.

b. Click Software Update in the System Preferences window.

c. Deselect “Automatically check for updates when you have a network connection.”

c It is important to disable Automatic Software Update because it may prompt you to install software that is not compatible with this version of your Avid editing application. In particular, if you use MetaSync, you should not update the Java Runtime software to a version higher than v1.3. See “MetaSync and Java v1.3” on page 25.

• Turn off Classic mode as follows:

a. Click the Classic icon in the System Preferences window.

b. Click the Start/Stop tab.

c. Click Stop.

• Turn off folder size calculations:

a. With a window in List view, select View > Show View Options.

b. Deselect “Calculate all sizes.”


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• Turn off file sharing:

a. Click the Sharing icon in the System Preferences window.

b. Click the File & Web tab.

c. Click Off in the File Sharing On area.

• Determine which applications are currently running.

In the Dock, any application that is running has a triangle below the application’s icon.

• Do not leave other applications open.

Some applications run background processes.

• Determine which processes are consuming processor resources:

a. Navigate to Applications/Utilities.

b. Double-click Process Viewer.

This shows you the processes currently running and how much CPU time they are consuming. You can use this as a guide to determine which applications are using the most processor time.

n There are many system processes running in the background; you should not interrupt these processes.

• Do not leave an e-mail application open if it is set to do periodic checks for mail.

• Do not schedule automatic backups at times when your Media Composer and Film Composer system might be in use.

• Do not start any application that includes prescheduled or automatically scheduled activities, such as a calendar program.

• Do not keep antivirus software running in the background.

Some antivirus software tries to scan media files while you are digitizing. This might cause underruns or other application problems with Media Composer and Film Composer.

• Disable screen savers.

• Do not transfer network data during critical operations.

Documentation Changes

29

• If you have more than one drive, your media should go on a drive other than the one containing the operating system files.

• Disable energy saver:

a. Click the Energy Saver icon in the System Preferences window.

b. Drag the System Sleep slider to Never.

c. Drag the Display Sleep slider to Never.

Documentation Changes

This section contains information that was not available when the manuals were printed.

RGB Keyer is not a Macintosh Feature

The effects guide lists the RGB Keyer as a supported effect. This is incorrect. The effect only works on Windows systems.

No AFE Export Support on Macintosh Systems

Avid Media Composer, Film Composer, and Media Station XL What’s New for Version 11.7 and the Help describe how to export AFE (Avid File Exchange) files. The information is incorrect. You cannot export AFE files from a Macintosh system. This is a Windows-only feature.

International Character Support

This document describes how to take advantage of international character support (ICS) on your Avid editing system.

ICS allows you to display and input characters in languages other than English. To use ICS on a Mac OS X system, use the standard English language operating system, install the language pack, and set the locale to your local language.


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n Avid Unity MediaNetwork v3.2 or later also supports ICS. For more information, see the MediaNetwork documentation.

n For the latest version of this document, see the International Character Support page on the Knowledge Center. For more information, see “To access the files on the Knowledge Center:” on page 34.

Choosing a Locale on an English Language Operating System

When you use this method, you typically instruct your operating system to allow you to choose between English and a specific locale such as French, German, Chinese, or Japanese. This allows you to input and display characters in your chosen language even though you are using the basic English language operating system.

To take advantage of ICS on an English language operating system:

Instruct your operating system to display the appropriate language in menus and dialog boxes and specify the language you want to use for keyboard layouts. Follow the instructions in “Non-English Character Support” on page 30.

Non-English Character Support

You can instruct the Mac OS X operating system to allow you to choose between English and a specific locale such as French, German, Chinese, or Japanese. This allows you to input and display characters in your chosen language even though you are using the basic English language operating system.

You need to specify the language in System Preferences and in the Get Info dialog box.

Setting the Language in System Preferences

In System Preferences, you need to specify which language should appear in operating system menus and dialog boxes. You can also add the language in which you want keyboard layouts and input methods to function.


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To set the language in the International window:

1. Select Apple menu > System Preferences > International.

The International window opens.

2. Click the Language tab.

3. In the Languages list, click the language you want, and drag it to the top of the list. If you do not see the language you want in the list, click Edit, select the language, and click OK.

4. In the Script list, select the Script you want.

5. Click the Behaviors pop-up menu, and select the text behavior you want to be associated with your script.

6. (Option) Select options in the other International dialog box tabs.

To add your language’s keyboard layouts and character set to the operating system’s Input menu:

1. Click the Input Menu tab.

2. Select the language or languages in which you want to type.

If you select more than one language, they appear in the Input menu.

3. Click the Close button.

4. In the Finder title bar, select Input > language.

n The Input menu is not labeled in the title bar. Look for the Flag icon in the title bar.

Specifying the Language in the Get Info Dialog Box

If you are attempting to enter text within your Avid application and you are not seeing characters from your language, you need to specify the language in the application’s Resources folder.

n You do not need to perform this procedure if all of your language’s characters appear correctly in the Avid application.


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To specify the languages in the Get Info dialog box:

1. Locate the Avid editing application on your Macintosh HD. For example:

Applications/Avid Media Composer/MediaComposer

2. Click the application icon, and select File > Get Info.

The Get application Info dialog box opens.

3. Click the triangular opener for Languages.

4. Locate your language in the list and select it if it is not already selected.

5. Close the Get application Info dialog box.

The next time you start the application, you will be using the language that you specified in the International window. System menus and dialog boxes appear in your selected language. The Avid menus and buttons still appear in English. You can now enter characters in your selected language.

The Get Info dialog box makes use of files known as language resource files to specify the language and regional code to use. The Avid software installation program automatically installs a set of language resource files for supported languages.

n For more information about language and region codes, see the following Web sites:

www.loc.gov/standards/iso639-2/englangn.html

www.iso.ch/iso/en/prods-services/iso3166ma/02iso-3166-code-lists/list-en1.html

http:\\www.loc.gov/standards/iso639-2/englangn.html

http:\\www.iso.ch/iso/en/prods-services/iso3166ma/02iso-3166-code-lists/list-en1.html

http:\\www.iso.ch/iso/en/prods-services/iso3166ma/02iso-3166-code-lists/list-en1.html


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Recommendations and Restrictions

This section describes recommendations and restrictions for using international character support on your Avid system.

Avid Supports English Plus One Locale

Make sure that your projects do not contain characters from more than one locale. String compare searches might not work correctly if you combine file names from different locales.

n Within a workgroup, all the systems on the network must be either English or one specific locale.

Entering ASCII Characters in Double-Byte Systems

The following restriction applies to customers who work on double-byte (two-byte) operating systems: If you use ASCII characters to name bins, projects, tapes, or other Avid elements, use single-byte characters. If you use double-byte characters, the characters might appear with extra space between them and the names might not be recognizable by other systems.

Operating systems that use a double-byte character system usually allow the user to choose between single-byte ASCII or double-byte ASCII characters. If you have a choice, use single-byte characters when entering ASCII text.

EDL Manager Does Not Save Diacritical Marks or Chinese Characters

You can display diacritical marks and Chinese characters in EDL Manager but you cannot save an EDL and reopen it with those characters preserved. This includes saving the file to the desktop or to an RT-11 formatted disk. If you plan to create and save an EDL from your sequences you must use ASCII names for tape names.

It is common for customers that use EDLs to copy the EDL onto an RT-11 formatted floppy disk. The RT-11 format has a very limited character set: A-Z (capital letters only), 0-9, space, and $.


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Characters to Avoid When Naming Avid Elements

Do not use the Japanese yen symbol in the ASCII character set. The system converts the symbol to a backslash, and this can cause problems with pathnames.

Do not use the Y-acute and Y-diaeresis characters. The system does not recognize the Y-acute character, and it can cause problems with file recognition. The system might not display the Y-diaeresis character correctly.

When you name a Mac OS X computer, use single-byte ASCII characters without spaces. The system uses the name in .pmr files (in the OMFI MediaFiles folder), and non-ASCII characters and spaces can cause problems with .pmr files.

If you plan to move projects between Macintosh and Windows systems, avoid using characters that are not in both the MacRoman and Latin1 (ANSI) character sets. The following two files on the Knowledge Center list the characters you should avoid:

• MacRoman Characters not in ANSI Encoding

• ANSI Characters not in MacRoman Encoding

To access the files on the Knowledge Center:

1. Go to www.avid.com.

2. Click Support, and then click Online Support.

3. Under the Avid Knowledge Center heading, click Documentation.

The Knowledge Center opens to the Documentation tab.

4. Click the International Character Support link.

5. The International Character Support page contains links to the HTML files that show the differences between the MacRoman and Latin-1 character sets.

n For the latest version of this information for both Macintosh and Windows systems, see ICS.pdf on the International Character Support page.

http:\\www.avid.com

Hardware and Software Limitations

35

To display the characters in the HTML files correctly, you might have to set your Web browser to display characters in Unicode format.

To display characters in Unicode format on Internet Explorer:

t Select View > Encoding > More > Unicode (UTF-8).

Hardware and Software Limitations

This section describes hardware and software limitations for your Avid system.

Avoiding Undetected Timecode Breaks

Avid editing applications are designed to check for timecode breaks that are six frames or longer. This limitation prevents the application from erroneously detecting timecode dropout. To avoid potential problems when redigitizing, make sure the camera is operated in a way that prevents these timecode breaks.

For more details, see “Avoiding Undetected Timecode Breaks” in the White Papers section of the Avid Customer Support Knowledge Center. To access the Knowledge Center, see “Accessing the Knowledge Center” on page 10.

Limitation When Using Consumer Decks or Decks Without Time-Base Correctors

This section describes some difficulties you might encounter when working with consumer video decks and tapes (such as VHS) or decks that do not provide time-base correction or stabilized timing on their outputs. Workarounds are described when available.


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Digitizing from Unstable Time-Base Sources

The Meridien subsystem used in Media Composer or Film Composer is optimized for use with modern, broadcast-quality VTRs that contain time-base correctors (TBCs). When presented with a stable input, the Meridien subsystem will digitize that video by using a high-quality, very-low-jitter clock reference. However, some sources do not include an internal TBC (including various S-Video decks or composite VHS, ¾-inch, or Hi8™ decks). In some cases, due either to the deck performance or the deck performance in conjunction with a particular videotape, the Meridien subsystem will not lock to non-TBC sources. As a result, the image might be unstable or might have reduced or missing color, or syncing might not be possible at all.

If you select the Consumer Source button in the Video Input tool, a wider bandwidth, more closely tracking time-base will improve the range of syncing capability. In this mode, the video input levels will be set by automatic gain control. Not all of the Video Input tool’s adjustment sliders will operate, and the video might be slightly softened, but the syncing in most cases will be more reliable and more stable. The overall image quality will not be as high as with normal operation.

n The availability of the Consumer Source button depends on the model of your Avid system.

If you continue to experience difficulty with a source that does not include an internal TBC, Avid recommends the video signal be processed through an external TBC for maximum image quality. For more information on time-base correctors, contact your Avid Reseller.

Green Line in VHS Video

Some VHS tape decks do not output the full 240 lines of video normally included in the VHS format. As a result, after you digitize from a device such as a VCR, a green line might appear at the bottom of the monitors in the Avid application.

Known Problems and Limitations

37

This line is at the bottom of the visible area of the picture, and is not seen in a standard consumer monitor in most cases. If you use the video in a circumstance in which the line is visible, you can remove it by cropping the bottom edge of the picture.

n For more information on cropping, see the effects guide or the Help.


24p Projects

➤ 24p Projects: BWF files do not count correctly in an NTSC 24p project. The sync point is correct but the timecode does not increment with pulldown taken into account. The file should drop the :x2 and :x7 frames but it counts continuously instead. This will cause an EDL to be incorrect.

➤ Sony UVW 1800 does not always handle 24p Input/Output correctly. The Sony UVW-1800 deck sometimes misses the A frame at the Mark In point when digitizing or creating a digital cut with 24p material.

Audio

➤ Limitation: You might experience audio hardware underruns when you play back complex sequences in real time. The likelihood of this is higher if your boards are installed in an expansion chassis rather than in the CPU.

Workaround: Render some or all of your real-time effects.

➤ Audio Loop Play may not work from the AudioSuite Tool or from the Timeline.

➤ Digital audio scrub may fail in a sequence with mixed resolutions.


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➤ Limitation: Some third party plug-ins, such as the Ultimatte AdvantEdge plug-in may not be compatible with this release.

Workaround: Check with your plug-in manufacture to determine whether an upgrade is available.

➤ You might encounter audio hardware underrun errors when playing two streams of uncompressed video with real-time effects on systems with an Expansion chassis.

Workaround: Render any effects. This problem does not occur on systems without Expansion chassis.

➤ If you move a sequence between a Mac OS X Avid editing system and a Mac OS 9 Avid editing system, several AudioSuite™ plug-ins need to be deleted and recreated. This happens when you bring Mac OS 9.x plug-ins to Mac OS X and also if you bring Mac OS X plug-ins to Mac OS 9.x. It can also happen if you move a sequence created on an earlier Windows release.

➤ When moving from Mac OS 9.x or an earlier Windows release, the following plugins have this problem:

• Gain and Normalize plug-ins generate a DAE-7157 error.

• The Expander Gate plug-in generates a Not Found error.

When moving from a Mac OS X system to a Mac OS 9.x or an earlier Windows system, the following plug-ins have the problem:

• Compressor

• Limiter

• Expander-Gate and Gate

Workaround: Remove the AudioSuite plugin effect and recreate it.

➤ If you plan to use Pro Tools® on the same system as Media Composer or Film Composer, note that Pro Tools uses different versions of the following files:


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• DigiSystem_INIT — Stored in the Extensions folder

• Default AudioSuite plug-ins — Stored in the DAE folder in the System folder

If you plan to use Pro Tools on your Media Composer or Film Composer system, you will need to keep separate copies of these files and copy them to the correct location before you start the application. For the default AudioSuite plug-ins, you should keep separate copies of the entire DAE folder (located in the System folder).

After you replace the files, you must restart the system for DigiSystem_INIT to take effect.

AVX Plug-Ins

➤ Sample AVX Plug-ins are not automatically installed into the effect palette. There are several sample plug-ins in the Avid Goodies folder, including Checker, Color, Mx, and UI Test. You can install them from that location. See the effects guide for information on installing AVX plug-ins.

Color Correction

➤ If the Grid is turned on in the Color Correction monitors, the Grid continuously flashes when you adjust sliders and drag the position indicator.

➤ Dual Split does not work in Color Correction mode unless Show Graphics on Client Display is selected. Dual Split should work in Color Correction mode regardless of this setting. The default setting works correctly in Edit mode.

Workaround: Select Show Graphics on Client Display to use Dual Split Color Correction.


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Compatibility with Other Applications

➤ If you run Adobe® Photoshop® in the Mac OS 9 Classic Mode on your Avid system, the monitor does not display Photoshop menus.

Workaround: Use Photoshop 7 on the Mac OS X operating system.

Deck Control

➤ Limitation: The HDW-500 deck template does not create a frame accurate digitize when used with an HDW-F500 deck.

Workaround: When working with an HDW-F500 deck, use the generic deck template.

➤ Limitation: There is currently no Mac OS X driver from Videomedia for the V-LAN® device. This means that the application does not run in the Mac OS X operating system. The V-LAN software controls the VLXi® controller that allows you to connect and control multiple decks.

➤ Autoconfigure chooses the JVC® BR-D85U deck instead of the JVC BR-D750U deck.

If you autoconfigure decks when the JVC BR-D750U Digital S deck is connected, the system incorrectly chooses the JVC BR-D85U deck. If you double-click the deck in the Deck Configuration dialog box, the system displays a message warning that the deck configuration does not match the deck attached to the system. You can close the message box and then select the JVC BR-D750U deck in the Deck Settings dialog box. The system then functions correctly with the deck. However, the message warning that the deck configuration does not match the attached deck will reappear whenever you create a new project.


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Digital Cut

➤ 23.976 projects: If you create a 25-fps digital cut from a 23.976p project, the LTC may be incorrect and the audio quality may not be acceptable.

The LTC problem is limited to a 23.976 to 25-fps digital cut, but in general, audio quality cannot be guaranteed when doing a digital cut from a 23.976 project to 24 NTSC, 24 PAL, or 25 PAL. This is because the sample rate conversion required to speed up the audio lowers the quality.

Digitizing

➤ When editing directly to the TImeline from the Digitize Tool, if you digitize a short clip (4 seconds or less) with 2 or 3 second handles, the following error might occur:

Digitize aborted due to lack of pre-allocated disk storage.

Workaround: Digitize a longer clip or change the handles to one second.

➤ The Avid editing application may issue an incorrect error message when it reaches the filesize limit that you have set. For example, if you set the file size limit to 2GB in the Digitize settings dialog box and then begin digitizing, the system may display the following error message when the file reaches 2 GB:

Digitze aborted due to lack of storage space on disk ... Discard/Keep?

If you select Keep, the system saves the 2 GB file correctly.


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➤ If you are digitizing on-the-fly to a MediaNetwork Fibre Channel client or to local Fibre Channel storage, digitizing might fail with the following error message:

"An unidentifiable error has occurred while digitizing.Exception: VIDEO_PROD_INT_OVERRUN"

Workaround: Use the following procedure every time you want to capture a clip on-the-fly:

1. Hold down the Control key and click the Record button.

2. Release the Control key and click the Record button a second time.

➤ The error message “Digitize aborted due to lack of storage space on disk” might appear even when a workspace has available disk space.

Workaround: Try increasing the available disk space and redigitize.

➤ If you redigitize a duplicated clip, the system may delete the original media file.

Workaround: If you intend to redigititze a duplicated clip, unlink the duplicated clip prior to redigitizing it to avoid deleting the original media.

➤ Batch digitizing in a 24p NTSC project continues beyond the logged OUT point, and the system incorrectly adopts the pulldown setting from the batch digitized clip for subsequent digitized clips.

If you log a clip in a 24p NTSC project and then batch digitize the clip, the system keeps recording beyond the logged OUT point. The length of time the system continues recording after the OUT point is proportional to the length of the logged clip. The longer the clip, the longer the system continues to record after the OUT point.

Once you have batch digitized a clip, the system uses the pulldown setting from that clip for subsequent digitized clips. This might result in a digitized clip that has incorrect pulldown. For example, if you batch digitize a clip with C as the pulldown setting (C as the value in the Pullin


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bin column), a subsequent clip that you digitize will be created as if you had set the IN point on a C frame, regardless of where you actually set the IN point.

These problems exist only when you are batch digitizing video. Audio-only batch digitizing does not show the same errors.

Workaround: You can force the system to revert to the pulldown setting that you will need for subsequent digitizing by batch digitizing a short dummy clip with the appropriate pulldown setting.

➤ Due to a limitation with the Macintosh system, when “Optimize for batch speed” is selected in the Digitize Settings dialog box, the maximum number of clips that you can continuously digitize before a preroll occurs is 10.

➤ When recording or batch recording video and audio, IN to OUT, with video sync, you might receive the following message:

Exception: VIDEO_PROD_DATA_UNDERRUN or DIG_DATA_UNDERRUN

If the DVW A500P or PVW2800 deck is in PB/EE mode, “Stop” automatically switches from Playback to E to E (or passthrough) and causes a sync fluctuation. If the deck is in “Still” mode, the deck will remain in Playback and will not cause a sync fluctuation.

➤ If you are in VTR Emulation mode and the Avid system receives a Go To command from the edit controller, the Digitize tool will not initialize passthrough monitoring.

Workaround: Click the Timeline or Source/Record monitor, and then click the Digitize tool again. Passthrough monitoring will work.

Editing

➤ The Load Filler command on the Clip menu will not load filler into the Source monitor when the focus is on the Record monitor.


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Workaround: Click on the Source monitor before you use the Load Filler command. Note that you use the Add Filler command to add filler to the sequence in the Record monitor.

➤ The Client monitor goes black when you alter settings with the Digitize tool open. Open the Digitize tool. Enter Log or Digitize mode. With a tape playing or stopped, open a settings dialog box (such as Digitize Settings). Click OK, and the Client monitor goes black.

Workaround: If you are in Log mode, switch to Digitize mode, and then switch back. If you are in Digitize mode, switch to Log mode, and then switch back.

➤ You might receive an assertion failed message when you choose Refresh Media Directories from the File menu.

Workaround: You can click Continue in the message box to return to the Avid application.

➤ If you select the Scroll While Playing option in the Timeline Settings dialog box when working in 24p and 25p PAL projects, your system might display distorted video in the Record monitor.

Workaround: Deselect the Scroll While Playing option in the Timeline Settings dialog box. The Timeline Settings dialog box can be accessed by clicking Timeline in the Settings scroll list of the Project window.

➤ If you set the desktop to display custom patterns, the bins might become transparent and reveal the patterns on the desktop.

Workaround: Turn off custom desktop patterns or force a redraw of bins as needed.

➤ Partially covering the Source monitor with a group clip causes the Source monitor and the Client monitor to display a single frame instead of the grouped frames.


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Workaround: Remove the window that is covering the Source monitor and click the Source monitor. Both the Source monitor and the Client monitor display the grouped frames.

➤ The display of accent characters (set from the Apple Key Caps window) in the bin is different from the display in the Timeline.

➤ There might be a hue shift in certain colors when Avid graphics are being drawn on video. Since the graphics are not displayed during play, it will not affect the output of your digital cut and will be noticeable only when parked on a frame. Examples of Avid graphics include mark IN, mark OUT, and sawtooth marks denoting the beginning or end of a clip.

EDL Manager

➤ The source and output menus might not appear in a 24p or 25p project if there is no video on track V1. The source and output menus allow you to deliver various output formats by adjusting the timecode in an EDL.

Workaround: If the menus do not appear, make sure there is video on track V1.

➤ When you change options in EDL Manager, save as a template, and reopen the template, the options might appear to be selected incorrectly. The options are, in fact, set to your selection, but the user interface does not reflect them accurately.

Workaround: Close the Options window and reopen it.

Effects

➤ Effects: Rendering a segment effect with a nested submaster effect generates the following error:

Exception: Drv Fatal Error: 6 DMA_Buffers_Empty

Workaround: Step into the effect and render each track individually.


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➤ The following problems occur with AVX Plug-ins and transition effects:

• Transition effects do not unrender when the AVX plug-in on the segment is unrendered.

• If you apply a dissolve to a rendered AVX effect, the system does not automatically recalculate the behavior of the effect to extend around the transition point if necessary.

➤ Titles: Disabling DSK on a 2D system creates problems for playing titles - the system may only play the fill track when it encounters a title. Rendering the title does not fix the problem.

Workaround: Adjust any title parameter by plus or minus 1 and save the title.

➤ Title Tool: Re-editing a title with the Avid Title tool may cause the Undo/Redo list to disappear. You must restart the Avid editing application to restart tge Undo/Redo list.

➤ Playing real time effects on a system with a Genie 3D Effects board may produce video underrun errors.

Workaround: Render effects in the problem area for better playback performance.

➤ Copying and pasting tracking data in the Motion Tracking effect may cause assertion failed error messages.

Workaround: Add a new tracker before pasting in any information.

➤ Values entered into the Start Tracking From field might be applied to Update Threshold instead. This can cause the Update Threshold slider to change its value, even though the Start Tracking From field was the intended and highlighted field.


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For example, set a value of 10 for the Update Threshold slider and then insert the cursor into the Start Tracking From field; the field highlights and then you enter a value of 30. However, the Update Threshold slider is readjusted to 30 instead, and no value is entered or updated in the Start Tracking From field.

➤ The Tracker tool position indicator leaves artifacts in its path as it proceeds. It appears to clip out the window to reveal the desktop image or other windows behind the Tracker tool.

Workaround: Resize the window to refresh the image and remove the artifact.

➤ The Stamp parameter does not work in the Advanced Keyframe editor when using 24p NTSC or 24p PAL. Therefore, any Stamp effects created in the Effect Editor will not be promoted to the Advanced Keyframe editor either.

➤ Limitation: You might see aliasing artifacts on Picture-in-Picture effects whose parameters are unchanged for the duration of the clip. Your system automatically antialiases Picture-in-Picture effect images whose parameters change over the duration of the clip, but does not automatically antialias static Picture-in-Picture effect images (those whose parameters do not change for the duration of the clip). This behavior is designed to avoid the softening effect that can be caused by antialiasing a static image. However, some images might show aliasing artifacts and therefore require antialiasing to be enabled.

Workaround: If your system has the 3D effects option, you can turn on antialiasing for a Picture-in-Picture effect that shows aliasing artifacts by setting either of the Defocus parameters (Horizontal or Vertical) to any non-zero value.

➤ When you are working with two-field media and first activate the Scratch Removal effect, it might use field processing even though the Frame Processing button is selected. If the effect is using field processing, the Frame slider is calibrated from -10 to +10 and increments in fields as you drag it.


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Workaround: Click the Frame Processing button once to deselect it, and then click the Frame Processing button a second time to reselect it. The Frame slider is now calibrated in frames (from -5 to +5) and increments by frames as you drag.

➤ You can’t play a partially rendered effect if the precompute is split across different drives. This problem can happen if you attempt to render an effect to a drive that is low on disk space. The system displays a message stating that you might not have enough disk space to store the rendered effect. The message asks whether you would like to keep or discard the partial render. In this case, you should click Discard.

Workaround: Delete the rendered effect, and render it to a drive that has more available space.

➤ Limitation: Problem with unrendered 3D effects with drop shadows. At the start of an unrendered 3D effect with a drop shadow, there is a one-field delay before the shadow appears. This is a hardware design limitation and cannot be fixed for real-time play of an unrendered effect.

Workaround: Render the effect.

➤ Adding a Defocus effect to a title results in blocky artifacts. This problem occurs under the following circumstances:

1. Open a title in the Effect Editor and promote it to 3D.

2. In the Defocus pane, choose Key Only or FG & Key, and adjust the sliders to blur the key.

The title blurs, but the graphic channel beneath comes through as a blocky outline.

Workaround: Replace the graphic channel with a solid-color graphics image.

➤ When you play a sequence with several rolling titles close together, you might see an error message.

Workaround: Render the rolling titles, or try moving the titles further away from each other.


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➤ When using diacritical marks, exporting a bin as AFE with the default name may cause MediaLog to freeze. The resulting files have incorrect filenames.

Workaround: Don't use the default name when exporting a file as AFE, ALE or Tab Delimited. Rename the file to be exported in the Export dialog box.

➤ On an English OS, before importing files with diacritical marks that were created in and exported from an Avid editor on a French/Italian/German/Spanish (FIGS) OS, the files may display incorrectly. When this happens, the files cannot be imported. This happens more frequently with capital letters that have diacritical marks.

Workaround: Rename the files and import them. You can use diacritical marks in the renaming.

➤ You cannot save an EDL template file that contains Chinese characters.

➤ Limitation: When naming Avid elements, do not use fonts that have an "@" sign at the start of the font name. These fonts are used when intending to display text vertically and, with elements such as bin and clip names, will position letters/characters on their side.

➤ Limitation. When using a Changjie or New Changjie keyboard, some characters are displayed as question marks in the Avid application.

➤ If you are working on a FIGS OS and have media files that were created on an Asian OS using Chinese characters, as well as media files created on a FIGS OS, the Media Stream Manager (when you launch the Avid application) may display the following error message in a dialog box:


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Exception: CM_MOB_IN_USE An error occurred validating the media directory.

If the system displays this message, click Ignore All. If you click Continue, all of the media files will remain offline. If you click Ignore All, the Asian media files will be ignored but the FIGS media files will be read correctly.

➤ Limitation: If you cannot display Chinese or Japanese characters in the Avid editor, you may need to regenerate the asifont.map file under the Japanese or Chinese locale. Use one of the following procedures:

• Navigate to Program Files/Avid/<application name> and locate the asifont.map file. Delete the file. Make sure you are in the Japanese or Chinese locale and start the application again. The system will automatically create a new Japanese or Chinese asifont.map file.

• Or uninstall the application. Then reinstall the application under the Japanese or Chinese locale.

Note that the system uses the current locale to create the asifont.map file appropriate for that locale.

➤ When typing in user names, avoid switching between Roman and Asian characters. Depending on the number and juxtaposition of Roman and Asian characters, a warning may appear and unwanted user names will be added to the Avid users list.

Import and Export

➤ Import, Export AFE export takes much longer across a network than it does exporting to a local drive. When this occurs the Task Manager reports that the Avid application is not responding even thought the export is taking place.

Workaround: Export to a local drive and then copy the exported files across the network.


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➤ Import: If you have a sequence containing multiple imported files, a batch import may not automatically locate all the files if they reside in different folders. It may use the location of the first file for all the remaining files.

Workaround: When you perform the batch import, set the file location for each file manually.

➤ Imported matte keys are not displayed in the bin after performing a decompose on a sequence. This occurs even when the Import Clips box is checked in the Decompose dialog box.

Workaround: To batch import the decomposed matte keys, set the bin to display Rendered Effects.

➤ Creating an OMFI export using the Consolidate and Embed options may fail when you attempt export a sub clip that is associated with a larger master clip. The system displays an error that you have reached the 2GB file limit.

Workaround: Either consolidate the sequence first and then export, or cut the portion of the master clip that you want into a sequence, and then consolidate and export.

➤ The drive selection feature in the Import window does not work correctly the first time you change the media drive to import audio and video to the same drive. The audio file may be stored on the wrong drive. This also happens if you import a file with both video and audio - the audio may be sent to the wrong drive.

Workaround: Use Reveal File to determine where the file was saved. Then delete the file and reimport it to the correct drive. Or select the Import volume using the Media Creation tool.

➤ Export Limitation: There is no ABVB codec available for export.


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➤ If you attempt to export a sequence with 24 or more unrendered effects to QuickTime and have Same as Source selected, the following Exception appears:Unable to export bin

Exception: Movie export from procedures FAILED!, errcode:-115

Workaround: Render all the effects before you export.

➤ There is no available ABVB codec for export on this Macintosh OSX released editor.

➤ Importing AAF files might take longer than expected. When selecting AAF files for import, after selecting them, the beachball appears for a while before import begins.

➤ If the name of an audio file exceeds 26 characters, you cannot import it from an Avid Unity network, a CD, or any volume that is not part of your local storage.

Workaround: Copy the file onto one of your local hard drives and then import the file into the Avid editing application.

➤ Pict sequences created on older systems (both Windows and Macintosh systems) may not import on a Mac OS X system. When the problem occurs, the system displays the following error message:

Exception: ImportHIIP::ReadSamples - '_image' is NULL after attempting to load animation frame.

Workaround: Import the files onto a Windows system and convert them to another file format, such as jpeg. Then import them onto the Mac OS X system.

➤ If you created PICT export templates in a previous release (before Mac OS X), they may not work on Mac OS X.


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Workaround: Create a new template using the Options button in the Export As dialog box.

➤ QuickTime reference movies created from sequences that include filler do not play correctly in the QuickTime Player. The player might continue to play black frames after the end of the filler material or might play all gray or all white frames. Playback problems can occur whether or not the Flatten Video Tracks and Fill Spaces with Black options are selected. The Info window in the QuickTime Player displays what appear to be incorrect frame rates.

Workaround: Perform a video mixdown on the sequence before you create the QuickTime Reference movie or use actual black video instead of filler to create the black segments in your sequence.

➤ OMF cross-platform export of crawling titles causes a blue background to appear. If you export an unrendered crawling title from an Avid for Macintosh system to an Avid for Windows system (or vice versa), the color of the title text is changed and the title background is blue.

Workaround: Render the title before export, or re-create title media after import.

➤ When you perform a batch import with QuickTime files, the Current Settings button in the Batch Import dialog box shows the OMFI tab instead of the Image tab.

Workaround: Use the Import Settings (in the Settings scroll list) to set up the batch import. Then perform the batch import as usual.

➤ The first file of an imported PICT sequence might be corrupt when you import the sequence to Media Composer This problem occurs when you import the sequence to Media Composer on a Macintosh system.

Workaround: If you experience this problem, import the sequence starting with the second file of the sequence.


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➤ Clip names longer than 32 characters are truncated when imported in a log file.

If you export a log file with clip names longer than 32 characters, and then reimport the log file, the system changes the clip names. Each reimported clip name consists of the first 32 characters of the original clip name followed by the tape name.

➤ Insufficient memory errors might occur if you attempt to play media after importing a QuickTime movie with a resolution different from the native file.

Workaround: Exit and restart the application.

➤ Some unsupported file types might stall the system during import. If you try to import an unsupported file type, such as an .aud file (MPEG-2 audio file), QuickTime might take several minutes to analyze the file type. During this period, the system appears to be frozen. After several minutes a message appears, saying the file is not a supported format.

➤ Batch importing a duplicate of a master clip causes the original master clip to be offline.

Workaround: Unlink the duplicate before batch importing it.

➤ When you export a file larger than 2 GB, a system error occurs.

Workaround: Ensure that the file you are exporting does not exceed the 2-GB limit. If the error occurs during a video mixdown, try to mix down in smaller segments.

Internationalization

➤ When you launch the Avid editing application on the Japanese OS, the system clips off the bottom line of the Avid splash screen message.


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➤ Limitation: The following problems apply to clip names in the Timeline that use diacritical marks or kanji/kana characters:

• The default font used for clip names in the Timeline does not display diacritical marks or kanji characters on a Macintosh system. The default font (Geneva Clone) is optimized for ASCII characters only.

• If you bring a Macintosh project with clips names containing diacritical marks or kanji characters onto a Windows system, those clip names will display as the font named Webdings when they appear in sequences loaded into the Timeline.

Workaround: Use Edit > Set Font and change the timeline's default font to a font other than Geneva Clone or Webdings.

MediaLog

➤ When you select a project file with a name containing characters incompatible with Windows file name requirements, a DISK_INVALID_NAME exception occurs. You must force quit MediaLog (press Option + Command + Escape), and then restart the application in order to select a different project.

Windows compatible file names cannot include any of the following nine characters: /\ : * ? ” < > |

MediaNetwork

➤ The Media tool in a shared post production workgroup might not read an updated .mdb file properly and therefore the Media tool might not display updated clips. When you restart the editing application, the Media tool will display the appropriate clips.

➤ Mac OS X clients that save or create files on an Avid Unity workspace using the Finder or any other application create associated resource forks of 1K in length for each file. These resource forks are visible to Mac OS 9 and Windows clients. While these files are harmless, you can get confused with the data file when navigating using Explorer (Windows) or


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Finder (OS 9). When accessing the project using a Windows client, the Project window will display all the resource forks. Attempting to open the resource fork will result in an error message:Unable to open file._(name).

Files saved by the Avid editor application during digitizing, or bins created in shared projects, will not create resource fork files.

➤ When you are viewing a large number of files in the Media tool over Avid Unity mounted shared storage drives, closing the Media tool might lock up the editing application. You might have to force quit the application.

➤ A Macintosh client on an Avid Unity MediaNetwork system might not recognize an ALE file that was created on a Windows NT® or Windows 2000 client. For example, if you export a group of clips in a bin as an ALE file from a Windows NT client onto an Avid Unity MediaNetwork workspace and then try to import the same file into a Macintosh client, the system might display the following error message: “the file format of 'filename.ale' is not supported for import.”

Workaround: This happens because the Avid Unity file system does not save the resource fork information associated with the file. To fix the problem with the file:

1. Copy the file from the Windows NT client to a network drive not connected to Avid Unity.

2. Copy the file to the Macintosh client, and perform the import as usual.

➤ QuickTime reference movies with added filler might not be shared correctly on an Avid Unity MediaNetwork system. This can happen if you use the Add Filler or Load Filler commands to add filler to a sequence and then export the sequence as a QuickTime reference movie. The QuickTime reference movie points to the filler data on the local drive, which prevents the movie from being encoded with Avid ProEncode.


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Workaround: Create a filler file (using Adobe Photoshop or another application), copy it to an Avid Unity workspace, import it as a clip, and use it for filler. In this case, you cannot use the Add Filler or Load Filler feature.

➤ Projects might not close correctly if a bin has been opened over the network and a network error occurs.

If you open a bin on another system and modify its contents, and then a network error occurs where you can no longer access that bin file on the networked system, the application might not exit because it cannot save the bin. You might have to force quit to exit the program.

MetaSync

➤ MetaSync Manager may generate an EXC_BAD_ACCESS error when you exit the application. This is a Java error. The Mac OS X system creates a Java crash log and stores the error in the log file. The crash does not adversely affect already created and saved enhancement files.

➤ MetaSync does not run correctly with the Java Runtime Environment v1.4. See “MetaSync Support” on page 25.

➤ Limitation: MetaSync Manager and MetaSync Publisher are not supported on a non-English Macintosh operating system.

➤ MetaSync Manager: Clicking the Check Links button in an enhancement window spreadsheet can change the spreadsheet to solid gray. When you open an existing enhancement file, the system opens a spreadsheet window that contains the Check Links button. If you click the button, the spreadsheet window may turn solid gray.

Workaround: This is a user interface refresh problem. Click the button again to to toggle the screen back to normal.


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Multicamera

➤ The Source and Record monitors flash frames when selecting camera shots in MultiCamera mode.

If you have a grouped clip and sequence loaded in the Source and Record monitors with the Quad or Nine Split enabled in MultiCamera mode, the monitors flash when you click in any of the four source clips. The Source monitor momentarily changes to a full-screen image of the first frame of the clip, and the Record monitor flashes to another frame. When you click in the Timeline, the Source and Record monitors flash again.

➤ If you apply a Timewarp effect on a multicam sequence, all source clips display the effect.

➤ Multicam The image freezes in the monitor when the initial mouse shuttle speed is greater than 30fps (NTSC) and then the mouse is moved to less than 30fps.

Workaround: Stop mouse shuttle by pressing the space bar, then begin shuttling again. Or mouse shuttle to a reverse speed and then back to a positive speed less than 30 fps.

➤ Multicam: Selecting the Hide Video option in Multicam mode generates an Assertion error message. Don't use the option for this release.

Play

➤ When using the mouse to shuttle less than 30 fps in MultiCamera mode, when the current shuttle speed is greater than 30 fps, the image freezes in the monitor and the position indicator freezes in the Timeline. For example, if you go into mouse shuttle mode, increase the shuttle speed to greater than 30 fps and then attempt to change the speed to less than 30 fps, the image will freeze.


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In PAL projects, the speed would be 25 fps. In 24p projects, it would be 24 fps.

Workaround: Stop mouse shuttle mode by pressing the space bar and begin mouse shuttle again in a speed less than 30 fps. Or, shuttle with the mouse to a reverse speed and then back to a positive speed less than 30 fps.

➤ VTR Play Emulation Problem: If you cue to the next or previous frame using the Go To command on the edit controller, a search error appears on the edit controller.

➤ Playback from a bin is not smooth when the bin is displayed in the Bin monitor. If a bin is displayed in the Bin monitor, and you set a bin to Frame view or Script view and play a clip, the clip does not play smoothly.

System

➤ If you receive the following message when starting the Avid system, the Avid application will not start: “Exception occurred while initializing Media Stream Manager, exception: MSM no directory specified.”

Workaround: You need to delete two files as follows.

1. Locate the Avid application folder and open it.

2. Double-click the SupportingFiles folder

3. Double-click the OMFI MediaFiles folder.

4. Select the msmFMID.pmr and the msmMMOB.mdb files, and then press the Delete key.

5. Restart the Avid application.

Titles

➤ In a sequence with rolling and non-rolling titles, the color may shift and you could encounter a DMFA error or a Video underrun error when you play a rolling title. This usually happens on systems with a Genie 3D effects board.


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Workaround: disable 3D effects when you render the title.

➤ Recreating titles may cause a “Region Too Large for Apple” error.

Workaround: Quit Title Tool without saving title. Relaunch Title Tool, recreate titles and save titles.

➤ Playing a rolling title with soft shadow in a Pal 1:1 sequence with multi-track effects can generate DMFAs or video underruns.

➤ If you have a sequence with two streams of uncompressed video and a rolling title with a soft shadow, it might cause Display Missed Frame Advance (DMFA) or audio hardware underruns.

Workaround: Render items in the sequence depending on the complexity of the sequence. It might be less time consuming to render track V2 than to render the real-time DSK on track V3.

➤ When trying to save a title to a bin from the Title tool, the message “Region Too Large for Apple” might appear.

Workaround: If this condition occurs:

1. Delete some elements from the title.

2. Try to save the title again.

3. Quit and then restart the application, and try to create the title again or a portion of the title to use with the saved title.

User Interface

➤ When playing a sequence you will see a flash if you click a window other than the active window to stop the play. For example, if you begin playing a sequence with the Record monitor active, and then you click the Timeline to stop the play, the first frame flashes.


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Workaround: When playing a sequence use the same window to start the play and to stop the play. For example, if you start playing when the Timeline is active then click the Timeline to stop the play.

➤ Limitation: The keyboard shortcut on the Timeline Fast menu for Show Track > Hide Selected is incorrect. Its shows that the shortcut is Command+H but Command+H is a Mac OS shortcut that minimizes the application.

Workaround: Choose the command from the Timeline Fast menu rather than using the shortcut.

➤ A black flash occurs if master clips and sequences are being loaded with the position indicator parked on a frame that displays “Draw on Video.” Frames that display “Draw on Video” would be IN point, OUT point, Home, or End.

Workaround: Move the position indicator to a frame that does not display “Draw on Video.”

Workgroups

➤ If you want to check a sequence that contains MetaSync tracks into MediaManager, manually check the sequence in as an AAF file.

➤ Workgroups Digitize: If you set the Digitize tool to TC input, Digitize without an IN point fails.

Workaround: Use either IN to OUT or just IN.

➤ Workgroups: Playing a sequence in Multicam mode in an AECIFS environment may produce DMFA errors or Assertion Failure errors.

➤ You might receive the following error message while dragging media from Media Manager into your bin:Unimplemented operation file: coresw\ame\compman\ASequence.c line 963


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Click Continue from error message. If you click abort, you might get a runtime error and lose all your unsaved work.

n You should be sure to do a final update after all chunking operations have completed to ensure that all such errors in sequence data have been corrected.

Workaround: After you click continue, perform a bin save and then restart the editor application.

➤ Workgroups and Effects: If you perform a desktop checkin of a Photoshop file with layers, your Avid editing application will not import the file correctly. The system displays an Access Violation error.

Workaround: Copy the file onto a local drive or onto a Unity drive without checking it out through MediaManager.

➤ Workgroups and 24p Titles Crawling titles checked out of MediaManager display errors in a 24p project. When loading the clip into the source or record monitor the system displays an Exception error.

Workaround: Modify and save the title on the second system and the title will be usable again. If the crawling title is rendered prior to checkin, then it can be checked out on another client. If not, then it needs to be modified and resaved on the client that checked it out.

➤ Workgroups: If you perform a Modify or AutoSync operation on a clip, the changes may not be reflected in MediaManager during an auto save, bin close, or manual save of the bin.

Workaround: Manually check the clip into MediaManager.

➤ Workgroups: OMF imports of QuickTime with alpha look and play online but they show up as offline in the Timeline. This is evident if you choose Offline Clip Color from the Timeline menu. There is not a problem with the media. Offline Clip Color is showing incorrect information in this case.

Technical Support Information

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➤ Workgroups: If you perform a video mixdown to a workspace that is almost full, the Avid editing application may quit unexpectedly with a –36 error.

Workaround: Make sure you have enough space available before you create media on a workspace.

➤ Workgroup and imported graphics: Checking out an OMF file containing a pic sequence with alpha generates an unsupported resolution error.

Workaround: Quit the Avid editing application, restart the application, and create a new project. Checkout a valid version of the imported graphic into a bin then open the bin containing the original clip that had the problem. The clip should be online now.

➤ Workgroups: If you save a copy of a bin in a shared MediaNetwork project, it is not automatically checked into MediaManager. The new bin appears to have the correct information but if you save and close all bins and then reopen the copied bin it may be empty.

Workaround: Re-check the media into the second bin. This allows you to access the media but MediaManager is still reflecting incorrect information because the original bin is now tracking information in the second bin.

Technical Support Information

Most products feature a number of coverage options. Avid Assurance service offerings are designed to facilitate your use of Avid solutions. Service options include extended telephone coverage, automatic software maintenance, extended hardware warranty, and preferred pricing on replacement parts.

For more information regarding Avid’s service offerings, visit www.avid.com/support or call Avid Sales at 800-949-AVID (800-949-2843).


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Program availability and details might vary depending on geographic location and are subject to change without notice. Contact your local Avid office or your local Avid Reseller for complete program information and pricing. However, if you need help locating an Avid office or Avid Reseller near you, please visit www.avid.com or call in North America 800-949-AVID (800-949-2843). International users call 978-275-2480.

Copyright and DisclaimerProduct specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. The software described in this document is furnished under a license agreement. You can obtain a copy of that license by visiting Avid's Web site at www.avid.com. The terms of that license are also available in the product in the same directory as the software. The software may not be reverse assembled and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any medium except as specifically allowed in the license agreement. Avid products or portions thereof are protected by one or more of the following United States patents: 4,746,994; 4,970,663; 5,045,940; 5,267,351; 5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,452,378; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,568,275; 5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,724,605; 5,726,717; 5,729,673; 5,745,637; 5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,852,435; 5,883,670; 5,905,841; 5,929,836; 5,929,942; 5,930,445; 5,946,445; 5,987,501; 5,995,115; 6,016,152; 6,018,337; 6,023,531; 6,035,367; 6,038,573; 6,058,236; 6,061,758; 6,091,778; 6,105,083; 6,118,444; 6,128,001; 6,130,676; 6,134,607; 6,137,919; 6,141,007; 6,141,691; 6,157,929; 6,198,477; 6,201,531; 6,211,869; 6,223,211; 6,239,815; 6,249,280; 6,269,195; 6,301,105; 6,317,158; 6,317,515; 6,327,253; 6,330,369; 6,351,557; 6,353,862; 6,357,047; 6,392,710; 6,404,435; 6,407,775; 6,417,891; 6,426,778; D396,853; D398,912. Additional U.S. and foreign patents pending. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express written permission of Avid Technology, Inc.

Copyright © 2003 Avid Technology, Inc. and its licensors. All rights reserved. Printed in USA.

Attn. Government User(s). Restricted Rights LegendU.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

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iNEWS, iNEWS ControlAir, and Media Browse are trademarks of iNews, LLC.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Adaptec is a trademark of Adaptec, Inc., which may be registered in certain jurisdictions. Apple, DVD Studio Pro, Macintosh, Mac OS, Power Mac, and QuickTime are

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trademarks of Apple Computer, Inc., registered in the U.S. and other countries. ATTO is trademark of ATTO Technology, Inc. cleaner is either a registered trademark or trademark of Autodesk, Inc., in the USA and/or other countries. FaderMaster Pro is a trademark of JL Cooper, a division of Sound Technology. Finder and iDVD are trademarks of Apple Computer, Inc. Grass Valley is a trademark of Grass Valley Group in the United States and/or other countries. Hi8 is a trademark of Sony Corporation. JVC is a registered trademark of JVC Corporation in the United States and/or other countries. MIDIMAN and MIDISPORT are trademarks of M-Audio, Inc. QuickTime and the QuickTime logo are trademarks used under license. The QuickTime logo is registered in the U.S. and other countries. StuffIt Expander is a trademark of Aladdin Systems, Inc. Unicode is a registered trademark of Unicode, Inc. TARGA is a trademark of Pinnacle Systems, Inc., registered in the U.S. and other countries. UNIX is a registered trademark of The Open Group in the U.S. and other countries. Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Yamaha is a registered trademark of Yamaha Corporation of America. All other trademarks contained herein are the property of their respective owners.

Avid Media Composer and Film Composer Version 11.8 Release Notes for the Mac OS X Operating System • Part 0130-05802-01 Rev. A • May 2003

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