Media Post Article: Engage Moms

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Post on 14-Jun-2015

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  • 1. E-NEWSLETTERS: INFLUENCING BEHAVIOR AND GATHERING CONSUMER INSIGHTSBy Cynthia Nelson, COO of Todobeb With so many marketing channels available to todays brands, deciphering which one works best can often be a difficult task. Over the last ten years, its become increasingly apparent that moms want personalized messages that speak directly to their needs. They want to trust who is sending the information and know that content is relevant to their needs.Weve discovered, through our community of more than 3 million+ moms, a sure-fire channel to engage, enlighten and drive action is with subscriber-based electronic newsletters. But just because you have their ear once (or, in this case, their inbox), it doesnt mean you have their long-standing loyalty. Below are valuable tips to finding marketing-mom success with e- newsletters:Knowing the Pulse of Your ConsumerFeeling and understanding the pulse of your consumer base is crucial as you work towards building a relationship between your brand and an influential audience like moms. One way to effectively gain insights into their behavior is by building a life-stage consumer based newsletter that allows brands to connect directly with an important and vibrant demographic. It invites audiences to actively participate in branded communities by sharing key research and other findings of interest.Establishing trust is critical to your outreach. Once a trust level is recognized, moms will tell you more than you bargained for! In general, women are information facilitators and multi-tasking communicators. If they like what you have to offer, inevitably they share it with their friends, family and peers. If they dont, they will certainly let you know.The brands that interest moms most are the ones that directly impact their children and families. With that in mind, the 0 to 5 segment of the market is not only an important one but one that fills the weekly family basket. Advertisers seeking to capture new consumers who are breaking into this space have an opportunity to influence the decisions they make: what car they drive, what is served for dinner, what diapers they buy and overall spending habits.Speak to Specific NeedsSegmented and targeted newsletters serve as an engaging tool and link between marketers and their audience. The ability to leverage consumers who are already listening to you and are engaged in your content is vital to producing a relevant sample size and reliable data points.These newsletters can be geared towards various stages of motherhood: Pregnant soon to be mom: Targeted newsletters allow you to collect data upfront ontheir due date. With this information, you can send them weekly communications onwhat to expect each week of their pregnancy.

2. Young moms: Collect the name and birth date of the young moms children. Engage them by sending monthly topical newsletters that address the specific needs of a growing family. From potty training to temper tantrums to learning ABCs, the content is relevant to the child and therefore strikes the right cord with the mother. Family help: Offer to help moms manage the demands of their households by offering simple ways to get the most for their family while saving money and having fun. More than ever, families are looking for ways they can cut back and save money.Loyalty that LastsBuilding a loyal, viral and active consumer database happens over time. While brands expect instant results from a newsletter campaign, establishing trust with your consumers happens gradually. Consumers, especially moms, are wary of providing details about their lives (and especially, those of their children) unless they see a true value to the content that they are receiving and have built up a trust level with the site or brand.The tipping point of growth for your consumer database can be the breaking point if you are not cognizant of the risks associated with breaking trust levels or selling out your audience database for a brand associated promotion.Guidelines to Mom-Marketing SuccessThe communications and research you gather via newsletter outreach help develop effective and targeted marketing, sales and messaging strategies across all media channels that drive consumer behavior and retail activation. Todays mom needs valuable information that helps her take care of her familys health, growth and financial well-being. By putting mom in the drivers seat, youll gain valuable insights into her habits while placing your brand in the discussion.Keep these tips in mind: 1)Consumer trust takes time. Build a plan, execute, listen, and revise. Repeat often. 2)Map newsletter messaging to theme or life stage to better target your core consumer. 3)Put mom in the drivers seat ask her to share data with her friends and be willing to hear the feedback. 4)Continue one-on-one conversations with moms to ensure relevant messages and continued trust. 5) Make sure all branded promotions speak to your moms to keep them coming back for more.