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SkillSoft Course Catalog

Custom Product Catalog

07/2009 1/153


BusinessPro Collection

Fundamentals of Business Law

A Manager's Introduction to Business Law LAW0101 2 3 3

American Business Formations in the 21st Century LAW0104 2.5 3.5 3.5

Contracts in Commercial Transactions LAW0102 2.5 4 4

Employment and Labor Law LAW0103 3 3.5 3.5

Intellectual Property and Proprietary Rights LAW0105 5 4 4

Lawsuits and Negotiations LAW0106 3 2.5 2.5

Business Law

Competitive Marketing Strategies

Competitive Strategies for a New Marketplace MKT0231 2.5

Surpassing the Competition MKT0232 3

Online Branding Strategy

Introduction to Online Branding MKT0221 2.5 3.5

Strategies for Building an Online Brand MKT0223 4 7

The Online Branding Environment MKT0222 2 3

Product Management Essentials

Developing a Newproduct Strategy MKT0242 2

Introduction to Product Management MKT0241 2

Pricing and Profitability for Product Managers MKT0243 3

Strategic Brand Management

Building Brand Equity MKT0212 3.5 3.5

Evaluating Brand Effectiveness MKT0215 3 6

Introduction to Brand Management MKT0211 2.5 3.5

Marketing Curriculum

BUSINESS STRATEGY and OPERATIONS

SkillChoice Business NASBA HRCI PMI Duration

English

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Managing and Maintaining Brand Equity MKT0216 2 4.5

Managing the Creative Elements of Brand MKT0213 3 3.5

Promoting Your Brand to Consumers MKT0214 2 3

Strategic Marketing in Action

Analyzing the Market MKT0202 2 2.5

Competitive Factors in Strategic Marketing MKT0203 2 2.5

Creating a Marketing Campaign MKT0206 4 4

Elements of Marketing Strategy MKT0201 2.5 3

Financial Analysis for Successful Marketing MKT0208 3 4.5

Marketing Management MKT0207 3 4

Writing a Marketing Plan: Phase 1 MKT0204 2 3

Writing the Marketing Plan: Creative Strategy MKT0205 2.5 2.5

Certified Manager of Quality/OrganizationalExcellence

Communication Skills and Project Management oper_04_a05_bs_enus 1.5 2

CustomerFocused Management oper_04_a09_bs_enus 2.5 2

Developing and Deploying Strategic Plans oper_04_a03_bs_enus 2 2.5

Leadership oper_04_a01_bs_enus 1.5 2.5

Managerial Skills and Abilities oper_04_a04_bs_enus 3.5 2.5

Measurement: Assessment and Metrics oper_04_a08_bs_enus 2 1.5

ProblemSolving and Process Management Tools oper_04_a07_bs_enus 3.5 2.5

Quality Systems, Models, and Theories oper_04_a06_bs_enus 2 2

Supply Chain Management oper_04_a10_bs_enus 1.5 1.5

Team Dynamics oper_04_a02_bs_enus 2 2

Operations Curriculum


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Training and Development oper_04_a11_bs_enus 2 2

ISO 9000:2000 Overview

Building a Quality Management System OPER0402 1.5 2 2

Continual Quality Improvement OPER0406 3 4 4

Customer Satisfaction Through ResourceManagement OPER0404 2 2.5 2.5

Processes for Quality Products and Services OPER0405 3 4 4

Qualityminded Management OPER0403 2 2.5 2.5

Steps for Successful ISO Registration OPER0407 3 3 3

The Who, What & Why of ISO 9000:2000 OPER0401 2 2.5 3

Transitioning from ISO 9000:1994 to ISO 9001:2000 OPER0408 3 2.5 2.5

Lean Manufacturing

Final Exam: Lean Manufacturing FE0003_eng

Lean Logic OPER0151 3.5 4 4

Lean Strategies OPER0154 3.5 4.5 4.5

Lean Techniques OPER0153 4.5 6 6

Lean Value OPER0152 3 4 4

Logistics Management

Inventory Management OPER0322 2.5 3 3

Overview of Logistics Management OPER0321 3 3.5 3.5

Supply Chain Logistics Management OPER0323 2.5 3 3

Managing CustomerDriven Process Improvement

Identifying What the Customer Wants OPER0122 1.5 3 3

Implementing Improvements OPER0125 1 2.5 2.5

Managing CustomerDriven Process ImprovementSimulation OPER0120 0.5

Managing Process Improvements OPER0126 1 3 3

Translating Requirements into Process Goals OPER0123 1.5 3.5 3.5


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Understanding Processes OPER0124 1 2.5 2.5

Why Customer Driven? OPER0121 2 2.5 2.5

Mentoring Asset

Mentoring Six Sigma Green Belt (SSGB) mntssgb

Six Sigma Black Belt (2007 BOK): Analyze

Correlation and Regression Analysis in Six Sigma oper_16_a01_bs_enus 1.5

Hypothesis Testing Concepts and Tests for Means inSix Sigma oper_16_a03_bs_enus 2

Multivariate Analysis and Attribute Data Analysis inSix Sigma oper_16_a02_bs_enus 1.5

Nonparametric Tests in Six Sigma Analysis oper_16_a05_bs_enus 2

NonStatistical Analysis Methods in Six Sigma oper_16_a06_bs_enus 2

Tests for Variances and Proportions, ANOVA, andChisquare Tests in Six Sigma oper_16_a04_bs_enus 2

Six Sigma Black Belt (2007 BOK): Control

NonStatistical Control Tools and MaintainingControls in Six Sigma oper_18_a02_bs_enus 2

Statistical Process Control (SPC) in Six Sigma oper_18_a01_bs_enus 2

Sustaining Improvements and Gains from Six SigmaProjects oper_18_a03_bs_enus 2

Six Sigma Black Belt (2007 BOK): Define

Developing Project Charters and Tracking Six SigmaProjects oper_14_a02_bs_enus 1.5

Using Voice of the Customer in Six Sigma oper_14_a01_bs_enus 2

Six Sigma Black Belt (2007 BOK): Design for SixSigma (DFSS) Frameworks and Methodologies

Common Design for Six Sigma Methodologies,Design for X, and Robust Design oper_19_a01_bs_enus 2

Special Design Tools in Design for Six Sigma oper_19_a02_bs_enus 2

Six Sigma Black Belt (2007 BOK): EnterpriseWideDeployment


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Lean and Six Sigma oper_11_a01_bs_enus 2

Six Sigma Leadership and Change Management oper_11_a03_bs_enus 2

Six Sigma Projects and the Black Belt Role oper_11_a02_bs_enus 2

Six Sigma Black Belt (2007 BOK): Improve

Conducting Experiments and Analyzing Results inSix Sigma oper_17_a02_bs_enus 2

Designing and Planning Experiments in Six Sigma oper_17_a01_bs_enus 2

Improvement Methods and Implementation Issues inSix Sigma oper_17_a03_bs_enus 2

Six Sigma Black Belt (2007 BOK): Measure

Basic Statistics and Graphical Methods for Six Sigma oper_15_a04_bs_enus 2

Data Collection and Measurement in Six Sigma oper_15_a02_bs_enus 2

Probability for Six Sigma oper_15_a05_bs_enus 2

Process Capability for Six Sigma oper_15_a06_bs_enus 2

Process Characteristics for Six Sigma oper_15_a01_bs_enus 2

Six Sigma Measurement Systems oper_15_a03_bs_enus 2

Six Sigma Black Belt (2007 BOK): OrganizationalProcess Management and Measures

Business Performance and Financial Measures in SixSigma oper_12_a02_bs_enus 2

Critical Requirements and Benchmarking for SixSigma oper_12_a01_bs_enus 2

Six Sigma Black Belt (2007 BOK): TeamManagement

Forming Project Teams for Six Sigma oper_13_a01_bs_enus 2

Managing Six Sigma Team Performance oper_13_a03_bs_enus 2


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Motivation and Communication in Six Sigma Teams oper_13_a02_bs_enus 2

Six Sigma: Champion Training

Introduction to Six Sigma for Champions oper_03_a01_bs_enus 2 3 3

Managing and Deploying Six Sigma oper_03_a04_bs_enus 2.5 3.5

Six Sigma Process Improvement oper_03_a02_bs_enus 2.5 3 3

Six Sigma Projects and Project Teams oper_03_a03_bs_enus 2.5 2.5 2.5

Six Sigma Foundations

Introduction to Six Sigma oper_10_a01_bs_enus 2 2 2

Six Sigma Green Belt: Analyze

Exploratory Data Analysis in Six Sigma oper_08_a01_bs_enus 1 1.5

Hypothesis Tests for Variances, Proportions,ANOVA, and ChiSquare in Six Sigma oper_08_a03_bs_enus 2.5 1.5

Introduction to Hypothesis Testing and Testing forMeans in Six Sigma oper_08_a02_bs_enus 1.5 2

Six Sigma Green Belt: Define

Basics of Six Sigma Projects and Teams oper_06_a02_bs_enus 3.5 2.5

Processes and Customer Analysis in Six SigmaProjects oper_06_a01_bs_enus 3 2.5

Tools for Planning and Managing Six Sigma ProjectOpportunities oper_06_a03_bs_enus 2.5 2.5

Using Six Sigma Analysis Tools and Metrics forProject Decisions oper_06_a04_bs_enus 2 1.5

Six Sigma Green Belt: Improve and Control

Design of Experiments and Validation of Solutions inSix Sigma oper_09_a01_bs_enus 1.5 1.5

Statistical Process Control and Control Plans in SixSigma oper_09_a02_bs_enus 2 1.5

Using Basic Control Charts in Six Sigma oper_09_a03_bs_enus 3 2.5

Six Sigma Green Belt: Measure


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Data Classification and Collection in Six Sigma oper_07_a03_bs_enus 2 1.5

Measuring Process Capability and Performance in SixSigma oper_07_a06_bs_enus 1.5 2

Modeling and Analyzing Processes in Six Sigma oper_07_a01_bs_enus 2.5 2

Probability Distributions and Measurement SystemsAnalysis in Six Sigma oper_07_a05_bs_enus 2.5 2

Statistics and Probability in Six Sigma oper_07_a02_bs_enus 2 2

Summarizing and Presenting Data in Six Sigma oper_07_a04_bs_enus 2 1.5

Six Sigma Green Belt: Six Sigma and theOrganization

Design for Six Sigma in the Organization oper_05_a02_bs_enus 2 2

Six Sigma and Lean in the Organization oper_05_a01_bs_enus 2.5 2.5

Supply Chain Management

Supply Chain Management and eBusiness OPER0504 2 4 4

Supply Chain Management Strategies OPER0502 3.5 5.5 5.5

Supply Chain Planning and Inventory Management OPER0503 3 5 5

Supply Chain Transportation and Facility Design OPER0505 2 4.5 4.5

The Fundamentals of Supply Chain Management OPER0501 2 2 2

Test Prep

TestPrep Six Sigma Green Belt Certification (SSGB) TPSSGB_ENG

Leading and Implementing Sustainable GreenBusiness Strategies

Green Business: Implementing SustainabilityStrategies stgy_04_a03_bs_enus 2

Green Business: Planning Sustainability Strategies stgy_04_a02_bs_enus 2

2

Strategic Planning Curriculum


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Introduction to Green Business and Sustainability stgy_04_a01_bs_enus

Moving From an Operational Manager to a StrategicThinker

Moving from an Operational Manager to a StrategicThinker Simulation STGY001A 0.5

Planning and Implementing a Business Strategy stgy_01_a04_bs_enus 2.5 2.5

Sustaining Competitive Advantage stgy_01_a02_bs_enus 3 3

The Imperatives of Innovation and Leadership inStrategy stgy_01_a03_bs_enus 2.5 2.5

Thinking Strategically stgy_01_a01_bs_enus 3 2

Strategic IT Planning

IT Challenges: Present and Future STGY0223 2.5

Setting the Stage for IT Success STGY0221 2.5

Strategic Decision Making STGY0222 1.5

Strategic IT Planning Simulation STGY0220 0.5

Systems Thinking in the 21st Century

Building a Healthy System STGY0402 2 2.5 2.5

Redesigning Your Organization: Part 1 STGY0405 2.5 3 3

Redesigning Your Organization: Part II STGY0406 1.5 3 3

System Archetypes STGY0404 2 3 3

Systemsthinking Models and Thinking Skills STGY0403 2 2.5 2.5

Taking Systems Thinking into Your Personal Life STGY0407 1.5 3 3

What is Systems Thinking? STGY0401 3 2.5 2.5

The Fundamentals of Globalization

Globalization and Our Changing World STGY0351 1 1.5

Globalization and Your Company STGY0352 0 4

Managing from a Global Viewpoint STGY0354 2 4.5 4.5

The Fundamentals of Globalization Simulation STGY0350 0.5


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The Process of Globalizing a Product or Service STGY0353 2 3.5

Advanced Skills for Administrative SupportProfessionals

Advanced Administrative Support Simulation ADM0110 0.5

Behavior: Putting Your Best Foot Forward ADM0111 3 4

Communicating with Power and Confidence ADM0114 2.5 3

Managing Yourself and Those Around You ADM0112 3 4

Partnering with Your Boss ADM0113 2.5 3

The Effective Administrative Support Professional

Administrative Functions ADM0104 2.5 3

Advancing Your Administrative Career ADM0105 2.5 3

Effective Administrative Support ProfessionalSimulation ADM0100 0.5

Getting StartedThe Administrative SupportProfessional ADM0101 2.5 3

Overview to Effective Business Communication ADM0102 2.5 3

Using Effective Business Communication ADM0103 1.5 2

Administrative Support Curriculum

Accounting 101

Accounting for Cash Control FIN0124 2.5 3

Accounting for Merchandising Businesses FIN0125 2 2.5

Accounting Fundamentals FIN0121 4 3.5 3.5

Accounting Systems and Closing Activities FIN0123 3.5 2.5

Accrual Accounting Procedures FIN0122 1.5 2

Final Exam: Accounting 101 FE0004_eng

Accounting 102

Accounting for Corporations FIN0222 3 2.5

Accounting for Partnerships FIN0221 4 3.5

Analyzing Cash Flow Statements FIN0223 2.5 2

Finance & Accounting Curriculum

FINANCE, HUMAN RESOURCES and ADMINISTRATION


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Final Exam: Accounting 102 FE0006_eng

Master Budgets FIN0224 3.5 4

Advanced Business Finance

Corporate Restructuring FIN0215 3 2.5

Final Exam: Advanced Business Finance FE0005_eng

Financial Risk Management FIN0216 1.5 1.5 1.5

International Finance FIN0217 2.5 2

Introduction to Advanced Finance FIN0211 2.5 3

Investment Project Analysis and Selection FIN0212 2 2

Managing Working Capital FIN0214 3.5 4

Raising Capital and Financing Decisions FIN0213 3 3

Auditing: A Practical Approach

Introduction to Auditing FIN0231 2.5 3

Introduction to External Auditing FIN0234 3.5 3.5

Introduction to Internal Auditing FIN0232 4 4.5

Principles of External Auditing FIN0235 3.5 4

Principles of Internal Auditing FIN0233 2.5 3

Fundamental Finance for nonFinance Professionals

Financial Statements fin_01_a04_bs_enus 3 2 2 2

Management of Cash Flows fin_01_a03_bs_enus 3 2 2 2

The Basics of Budgeting fin_01_a02_bs_enus 3 2 2 2

The Principles of Financial Management fin_01_a01_bs_enus 3 2.5 2.5 2.5

Managerial Accounting

Cost Accounting Decisions FIN0244 2.5 4

Managerial Decisions and Capital Budgeting FIN0242 3 5

Managing for Asset Control FIN0243 4 5.5

Overview of Managerial Accounting FIN0241 2 5

Practical Budgeting Skills for Business

Creating and Analyzing an Operating Budget FIN0161 3.5 3.5 3.5


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Effective Budget Management FIN0163 3 3

The Ins and Outs of Capital Budgeting FIN0162 3.5 3.5

Behavioral Interviewing

Behavioral Interviewing Simulation HR0210 0.5

Building a Firm Foundation HR0211 2 3 3

Conducting the Behavioralbased Interview HR0214 3 2.5 2.5

Experiencing the Behavioralbased Interview HR0216 1 2.5 2.5

Preparing as the Interviewee HR0215 2 2.5 2.5

Preparing for the Behavioral Interview HR0213 2 3 3

Screening Applicants HR0212 2 3 3

Effective Hiring and Interviewing

Choosing the Best Applicant hr_03_a03_bs_enus 1.5 1.5 1.5 1.5

Effective Hiring and Interviewing Simulation HR003A 0.5

Interviewing Effectively hr_03_a02_bs_enus 2.5 2.5 2.5 2.5

What to Consider When Hiring hr_03_a01_bs_enus 1 2 2 2

HRCI Professional in Human Resources (PHR)

Affirmative Action and the EEO (HRCI/PHR 2007aligned) HR0263 2.5 2.5 2.5

Compensating Employees (HRCI/PHR 2007aligned) HR0269 1.5 3 3

Developing Employees (HRCI/PHR 2007aligned) HR0267 1 1.5 1.5

Developing Human Resources (HRCI/PHR 2007aligned) HR0268 1 1.5 1.5

Employment Management (HRCI/PHR 2007aligned) HR0264 2 2.5 2.5

Employment Relations (HRCI/PHR 2007aligned) HR0272 1 1.5 1.5

Health and Safety in the Workplace (HRCI/PHR 2007aligned) HR0276 1 1.5 1.5

Human Resources Fundamentals (HRCI/PHR 2007aligned) HR0261 1 2 2

Human Resources Curriculum


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NonUnionized Workplaces (HRCI/PHR 2007aligned) HR0274 1 1.5 1.5

Offers, Contracts, and Exit from the Organization(HRCI/PHR 2007aligned) HR0266 2.5 3 3

Programs to Benefit Employees (HRCI/PHR 2007aligned) HR0271 1 1.5 1.5

Recruiting and Selecting Candidates (HRCI/PHR 2007aligned) HR0265 2 2 2

Risk Assessment and Prevention (HRCI/PHR 2007aligned) HR0277 3 2.5 2.5

Sexual Harassment at Work (HRCI/PHR 2007aligned) HR0273 1 1.5 1.5

Strategic Management (HRCI/PHR 2007aligned) HR0262 2 2.5 2.5

Unionized Workplaces (HRCI/PHR 2007aligned) HR0275 1 1.5 1.5

HRCI Senior Professional in Human Resources(SPHR)

Final Exam: HRCI/SPHR (Senior ProfessionalHuman Resource) FE0028_eng

HR's Strategic Role in the Organization (HRCI/SPHR 2007aligned) hr_04_a01_bs_enus 2 1 1

Management of the HR Process (HRCI/SPHR 2007aligned) hr_04_a02_bs_enus 1.5 2 2

Strategic Approaches to Human ResourceDevelopment (HRCI/SPHR 2007aligned) hr_04_a04_bs_enus 2.5 2.5

Strategic Approaches to Labor Relations(HRCI/SPHR 2007aligned) hr_04_a06_bs_enus 3 4.5 4.5

Strategic Approaches to Risk Management(HRCI/SPHR 2007aligned) hr_04_a07_bs_enus 3 2 2

Strategic Approaches to Total Rewards (HRCI/SPHR 2007aligned) hr_04_a05_bs_enus 2.5 3 2

Strategic Approaches to Workforce Planning andEmployment (HRCI/SPHR 2007aligned) hr_04_a03_bs_enus 2.5 3 3

HRCI/SPHR (Senior Professional Human Resource)

Employee and Labor Relations Strategies hr_01_a06_bs_enus 4 4.5 4.5 4.5

Strategic Human Resource Development hr_01_a04_bs_enus 5 3.5 3.5 3.5


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Workforce Planning and Employment Strategies hr_01_a03_bs_enus 3 3 3 3

Managing Diversity in the Workplace

Changing Corporate Culture hr_02_a02_bs_enus 2 1.5 1.5

Diversity: the Future hr_02_a04_bs_enus 1.5 2 2

Managing Diversity in the Workplace Simulation HR002A 0.5

Planning a Diversity Initiative hr_02_a03_bs_enus 3 2.5 2.5

The Reasons Why Diversity Matters hr_02_a01_bs_enus 1.5 1.5 1.5

Recruiting and Retention Strategies

Recruiting Talent hr_05_a01_bs_enus 2

Retaining Your Talent Pool hr_05_a02_bs_enus 2

Recruiting & Retention Strategies for the Tight LaborMarket

Facilitating Effective Hiring HR0225 1 2.5 2.5

Online Recruiting HR0224 1 2.5 2.5

Recruiting for the 21st Century: Strategies HR0222 2 4 4

Recruiting for the 21st Century: The Market HR0221 1.5 3 3

Recruiting Successfully HR0223 1.5 3.5 3.5

Retention HR0226 1.5 3 3

Test Preps

TestPrep Professional in Human Resources (PHR)2007aligned TPPHR05ED_ENG

Achieving Measurable Performance Impact fromTraining

Training for Business Results KNOW0301 2 2.5

Knowledge Management Fundamentals

Being a Knowledge Activist KNOW0105 2 3

Final Exam: Knowledge Management Fundamentals FE0008_eng

Knowledge as Capital KNOW0102 1.5 3

Managing Knowledge Workers KNOW0104 1 2

Knowledge Management


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Putting Knowledge to Work KNOW0103 2 4

The Art of Knowledge Management KNOW0101 2 3.5

The 21st Century Learning Curve

Benchmarking for Best Practices KNOW0116 2.5 3

Implementing and Evaluating Selfdirected Learning KNOW0114 2.5 3

Knowledge as Strategy: Performance Improvement KNOW0111 2.5 3

Performance Support KNOW0115 2.5 3

The Potential of Selfdirected Learning KNOW0113 1.5 2.5

The Power of the Learning Organization KNOW0112 1.5 3

Mentoring Assets

Mentoring Professional in Human Resources (PHR) mntphr05ed

Mentoring Assets

Business Execution

Business Execution Blended Learning Toolkit BLTLE015

Business Execution in Action LEAD0153 1 5 3

Business Execution Simulation LEAD0150 0.5

Creating a Business Execution Culture LEAD0152 3.5 8 4.5

Foundations for Business Execution LEAD0151 3.5 7 4

Leadership Essentials

Leadership Essentials: Communicating Vision lead_05_a02_bs_enus 1

Leadership Essentials: Motivating Employees lead_05_a01_bs_enus 1

Leading from the Front Line

Challenges of the 21st Century LEAD0121 1 2 2 2

Dynamics of Leadership LEAD0126 1.5 3 3 3

Energizing and Empowering Employees LEAD0123 1 2.5 2.5 2.5

Leadership and the Knowledge Worker LEAD0124 1.5 2.5 2.5 2.5

Leadership Curriculum

MANAGEMENT and LEADERSHIP


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Leading Change from the Front Line LEAD0125 1.5 2.5 2.5 2.5

Leading from the Front Line Simulation LEAD0120 0.5

Organizational Culture and Leadership LEAD0122 1 2.5 2.5 2.5

Leading the Workforce Generations

Attracting, Developing, and Retaining Generations LEAD0232 2 3 3 3

Crossgenerational Workers in the 21st Century LEAD0236 2 3 3

Introduction to Work Force Generations LEAD0231 2 2.5 2.5 2.5

Leading Generations X and Next LEAD0234 2.5 3.5 3.5 3.5

Leading Silent Generation and Baby Boom Workers LEAD0233 2 3 3 3

Leading the Workforce Generations Simulation LEAD0230 0.5

Making Crossgenerational Teams Work LEAD0235 2 3 3

Moving from Management to Leadership

Coaching Performance lead_01_a06_bs_enus 2 2 2 2

Communication and Leadership lead_01_a05_bs_enus 2 4 4 4

Growing from Management into LeadershipSimulation LEAD001B 0.5

Leadership and Change lead_01_a07_bs_enus 1 1.5 1.5 1.5

Leading by Enabling lead_01_a03_bs_enus 2.5 4 4 4

Moving from Management to Leadership Simulation LEAD001A 0.5

Recognizing a Leader lead_01_a01_bs_enus 2.5 5 5 5

The Communication of a Shared Vision lead_01_a02_bs_enus 2.5 5 5 5

The Model Leader lead_01_a08_bs_enus 1.5 2 2 2

Succession Planning for Business Environment

Implementing a Succession Plan Simulation LEAD030S 0.5


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Initiating a Succession Plan Simulation LEAD0300 0.5

Succession Planning and Human Resources LEAD0303 2 5 5

Succession Planning Management LEAD0304 2 2.5 2.5

Succession Planning Overview LEAD0301 1.5 2 2

Succession Planning Strategies LEAD0302 4 4.5 4.5

360Degree Performance Appraisal

360Degree Performance Appraisal Simulation MGMT0150 0.5

About 360Degree Performance Feedback MGMT0151 1 2.5 2.5 2.5

Delivering 360Degree Performance Feedback MGMT0153 1.5 5 5 5

Elements of a 360degree Performance Review MGMT0152 1 2 2 2

Advanced Management Skills

Advanced Management Skills Simulation MGMT002A 0.5

Managing CrossFunctions mgmt_02_a02_bs_enus

3 3 3

Managing for High Performance mgmt_02_a03_bs_enus

3 4

Managing in a Global Business Environment mgmt_02_a01_bs_enus

3 3

Managing Managers mgmt_02_a04_bs_enus

3 3.5 3.5

Managing Upward Relationships mgmt_02_a05_bs_enus

3 3 3

Appraising Performance

Appraising Performance Simulation MGMT011A 0.5

Assessing Performance Continuously mgmt_11_a01_bs_enus

4 3 3 3

Performance Reviews mgmt_11_a02_bs_enus

2.5 3.5 3.5 3.5

Coaching with Confidence

Business Coaching mgmt_09_a01_bs_enus

1.5 2.5 2.5

Coaching Teams and Personalities Simulation MGMT009B 0.5

0.5

Management Curriculum


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Coaching with Confidence Simulation MGMT009A

Emotions, Mindsets and Coaching mgmt_09_a05_bs_enus

3 2.5 2.5

Successfully Coaching Relationships mgmt_09_a02_bs_enus

2.5 5 5

The Coaching Skillset mgmt_09_a04_bs_enus

1.5 3 3

The Key Stages of Coaching mgmt_09_a03_bs_enus

3 4 4

Trends in Coaching mgmt_09_a06_bs_enus

1.5 2.5 2.5

Crucial Skills for Tomorrow's Managers

A Primer for Ensuring Accountability mgmt_04_a05_bs_enus

3 4.5 4.5

Crucial Skills for Tomorrow's Managers Simulation MGMT004A 0.5

Managing as Coach and Counselor mgmt_04_a03_bs_enus

5 3.5 3.5

Managing as Project Champion mgmt_04_a04_bs_enus

4 3.5 3.5

Tomorrow's Managers' Competencies mgmt_04_a01_bs_enus

4.5 3 3 3

Tomorrow's Managers' Development Tools mgmt_04_a02_bs_enus

5 3.5 3.5

Effective Delegation

Delegating Effectively Simulation MGMT007A 0.5

Delegation: the Personal Approach mgmt_07_a02_bs_enus

2 2 2

Managing Delegation mgmt_07_a03_bs_enus

5 3 3

The Basics of Delegation mgmt_07_a01_bs_enus

1 1.5 1.5

Effectively Managing Top Performers

Managing and Rewarding Top Performers mgmt_01_a01_bs_enus

2.5 2.5 2.5

Facilitating Successfully

2 5 5


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Facilitating Difficult Situations mgmt_08_a04_bs_enus

Facilitating Meetings and Work Groups mgmt_08_a03_bs_enus

2.5 4.5 4.5

Facilitating Successfully Simulation MGMT008A 0.5

Facilitative Fundamentals: Tools and Techniques mgmt_08_a02_bs_enus

2 4.5 4.5

Facilitative Leadership mgmt_08_a06_bs_enus

1.5 4.5 4.5

Facilitative Tools and Formats: Offering Options mgmt_08_a05_bs_enus

2.5 4.5 4.5

The Facilitator Role mgmt_08_a01_bs_enus

3 4 4

Managing Contractors and Temporary Employees

Doing Business with Independent Contractors MGMT0701 1.5 4.5 4.5 4.5

Final Exam: Managing Contractors and TemporaryEmployees FE0009_eng

Hiring and Managing Contractors Simulation MGMT0700 0.5

Hiring Temporary (Contingent) Employees MGMT0702 1.5 5 5 5

Legal Pitfalls Regarding Independent Contractors MGMT0704 1.5 3 3 3

Managing Contingent Employees MGMT0703 2 4.5 4.5 4.5

Working with Temporary Agencies MGMT0705 2 5.5 5.5 5.5

Managing Technical Professionals

Attracting, Motivating, and Retaining TechnicalProfessionals MGMT0292 3 3.5 3.5 3.5

Developing Career Plans for Your TechnicalProfessionals MGMT0294 2 3.5 3.5 3.5

Managing Technical Professionals Simulation MGMT0290 0.5

Models for Managing Technical Professionals MGMT0293 3.5 4.5 4.5 4.5

Understanding Technical Professionals MGMT0291 1.5 2.5 2.5 2.5

Moving from Technical Professional to Management

Communication Skills for Successful Management MGMT0122 3 3 3


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From Technical Professional to LeadershipSimulation MGMT012S 0.5

Leadership Development for Technical Professionals MGMT0124 2.5 3 3

Management Development for TechnicalProfessionals MGMT0121 5 3.5 3.5

Process Management Skills MGMT0123 2.5 4.5 4.5

Strategies for Transitioning into Management MGMT0125 3 6.5 6.5

Transitioning From Technical Professional toManagement MGMT0120 0.5

Moving into Management

A New Manager and the Company's Future mgmt_03_a04_bs_enus

4 3.5 3.5

Becoming a Manager: Leading and Communicating mgmt_03_a03_bs_enus

3.5 4 4

Becoming a Manager: Responsibilities and Fears mgmt_03_a02_bs_enus

5.5 3.5 3.5

Leadership and Management Simulation MGMT003B 0.5

Moving into a Management Role Simulation MGMT003A 0.5

Taking on a Management Role mgmt_03_a01_bs_enus

5.5 3.5 3.5

Problem Performance Management

Addressing Problem Performance mgmt_05_a04_bs_enus

2.5 2.5 2.5 2.5

Avoiding Problem Performance Simulation MGMT005A 0.5

Dealing with Problem Performance Simulation MGMT005B 0.5

Problem Performance Identification mgmt_05_a02_bs_enus

2 2.5 2.5 2.5

Problem Performance Improvement mgmt_05_a03_bs_enus

3 3.5 3 3

Problem Performance Prevention mgmt_05_a01_bs_enus

2 3 2.5 2.5

The Essentials of Mentoring

Achieving Success: the Help of a Mentor mgmt_10_a05_bs_enus

3.5 3 3


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Implementing a Mentoring Program for theOrganization

mgmt_10_a03_bs_enus

2 2.5 2.5

Mentoring as a Manager mgmt_10_a02_bs_enus

2 2 2

Mentoring Effectively mgmt_10_a01_bs_enus

1.5 2 2

Mentoring Online mgmt_10_a06_bs_enus

1.5 2.5 2.5

Mentoring Strategies for the 21st Century mgmt_10_a04_bs_enus

1.5 2.5 2.5

The Essentials of Mentoring Simulation MGMT010A 0.5

The Fundamentals of Business Crises Management

Business Crisis Management Simulation MGMT0170 0.5

Preparing for Business Crises MGMT0171 2 2

Recovering from Business Crises MGMT0173 2 2

Responding to Business Crises MGMT0172 3 3

Using Change Process to Support Employees

Integrating Change in Your Organization mgmt_06_a03_bs_enus

3.5 3 3

Managing the Change Process mgmt_06_a02_bs_enus

3.5 3 3

Starting the Change Process mgmt_06_a01_bs_enus

4 3 3

Using Change Process to Support EmployeesSimulation MGMT006A 0.5

Using Change Process to Support Teams Simulation MGMT006B 0.5

Anger Management in The Workplace

Experiencing Anger COMM0701 2.5 5 5 5

Managing Anger in the Workplace Simulation COMM0700 0.5

Managing Your Anger COMM0702 2 5.5 5.5 5.5

Building Improved Work Relationships

Communication Curriculum

PROFESSIONAL EFFECTIVENESS


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Building Improved Work Relationships Simulation COMM012A 0.5

Effective Intercultural Relationships comm_12_a02_bs_enus

2 2 2 2

Effective Interfunctional Relationships comm_12_a01_bs_enus

2 2.5 2.5 2.5

Effective Intergender Relationships comm_12_a03_bs_enus

2.5 2 2 2

Effective Relationships with Business Partners comm_12_a05_bs_enus

2 3 3 3

Effective Relationships with Customers comm_12_a04_bs_enus

2 2 2 2

Business Grammar Essentials

Foundations of Grammar COMM0201 2.5 2.5 2.5 2.5

Punctuating with Skill COMM0204 4 2 2 2

Sentence Construction COMM0202 2 2 2 2

Understanding Writing Mechanics COMM0203 1.5 2 2 2

Business Interpersonal Communication Skills

Business Interpersonal Communication SkillsSimulation COMM002A 0.5

Communicating for Contacts comm_02_a07_bs_enus

3 3 3 3

Communicating for Results comm_02_a04_bs_enus

4 3.5 3.5 3.5

Interpersonal Communications: The Process comm_02_a01_bs_enus

2 3 3 3

Leadership Communication Skills comm_02_a05_bs_enus

4.5 3.5 3.5 3.5

Resolving Conflict with Communication Skills comm_02_a06_bs_enus

4.5 3 3 3

Team Interpersonal Communication Skills Simulation COMM002B 0.5

The Mechanics of Communicating Effectively comm_02_a02_bs_enus

2 3 3 3

Workplace Communication Skills comm_02_a03_bs_enus

3.5 3 3 3


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Business Writing Essentials

Avoiding Errors in Usage and Punctuation COMM0012 1.5 4.5 4.5 4.5

Avoiding Grammatical Errors in Business Writing COMM0013 2 4.5 4.5 4.5

Business Writing Essentials BLTCO001

Business Writing Essentials Using Microsoft Word BLTCO001A

Crisp Composition COMM0014 3.5 4.5 4.5 4.5

Final Exam: Business Writing Essentials FE0011_eng

Getting the Most from Business Documents COMM0016 3 4 4 4

The Writing Process COMM0017 3.5 5 5 5

Writing to Reach the Audience COMM0015 3.5 3 3 3

Writing with Intention COMM0011 1.5 4 4 4

Communicating Assertively

Asserting Yourself Professionally comm_10_a01_bs_enus

2.5 2.5 2.5

Assertiveness from Inside to Outside comm_10_a02_bs_enus

1.5 2.5 2.5

Communicating Assertively Simulation COMM010A 0.5

Conflict in the Workplace

Conflict in the Workplace Simulation COMM007A 0.5

Handling Conflict comm_07_a02_bs_enus

3.5 3.5 3.5 3.5

Managing Organization Conflict comm_07_a03_bs_enus

4.5 3.5 3.5 3.5

Managing Workplace Conflict Simulation COMM007B 0.5

Perspectives on Conflict in the Workplace comm_07_a01_bs_enus

3.5 3.5 3.5 3.5

Effective Listening

Effective Listening Simulation COMM003A 0.5

Enhancing Listening Skills comm_03_a04_bs_enus

2 2 2

Higher Purpose Listening comm_03_a03_bs_enus

1 1.5 1.5


07/2009 23/153


Listening Basics comm_03_a01_bs_enus

1 1 2

Listening to Comprehend comm_03_a02_bs_enus

1.5 4 4

Effective Use of Feedback for Business

An Essential Guide to Giving Feedback COMM0521 1.5 2.5 2.5 2.5

Coping with Criticism and Feedback COMM0522 2.5 5 5 5

Effective Feedback for Employees and ColleaguesSimulation COMM0520 0.5

Effective Use of Feedback for Teams Simulation COMM052S 0.5

Giving Feedback: A Manager's Guide COMM0525 2.5 4 4 4

Giving Feedback to Colleagues COMM0523 2 4.5 4.5 4.5

Team Feedback: A guide COMM0524 2.5 4 4 4

Email Essentials

Email and Organizational Communication COMM0233 3 2.5 2.5

Email as a Marketing Tool COMM0234 2.5 2 2

Email Essentials using Microsoft Outlook BLTCO023

Essentials of Electronic Communication COMM0231 1.5 1.5 1.5

Optimizing Email at Work COMM0232 2 2 2

Emotional Intelligence at Work

Defining Emotional Intelligence comm_09_a01_bs_enus

2.5 2 2

Emotional Intelligence and Teamwork comm_09_a03_bs_enus

1.5 2 2

Emotional Intelligence at Work Simulation COMM009A 0.5

Emotional Intelligence in the Workplace comm_09_a02_bs_enus

1.5 1.5 1.5

Emotionally Intelligent Leadership comm_09_a05_bs_enus

1.5 2 2

Increasing Emotional Intelligence comm_09_a04_bs_enus

2 2 2

Getting the Results You Want: Negotiating to Win


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Connecting and Communicating comm_08_a02_bs_enus

2.5 2 2 2

Crafting Deals comm_08_a01_bs_enus

2.5 2.5 2.5 2.5

Mastering Negotiation comm_08_a07_bs_enus

1.5 1.5 1.5 1.5

Negotiating Inclusively comm_08_a05_bs_enus

2 2 2 2

The Dynamics of Interacting comm_08_a04_bs_enus

2.5 2 2 2

The Process of Negotiation comm_08_a03_bs_enus

2.5 2 2 2

What to Do When the Going Gets Tough comm_08_a06_bs_enus

1.5 2 2 2

Winning Negotiation Simulation COMM008A 0.5

Giving Successful Presentations

Available Presentation Resources comm_05_a03_bs_enus

3.5 3.5 3.5

Delivering the Message comm_05_a02_bs_enus

3.5 3 3

Giving Successful Presentations Simulation COMM005A 0.5

Presenting Successfully comm_05_a01_bs_enus

2.5 3 3

How to Write an Effective Internal Business Case

Preparing a Business Case comm_01_a01_bs_enus

3.5 2.5 2.5

Preparing an Effective Internal Business CaseSimulation COMM001A 0.5

Presenting Your Case comm_01_a03_bs_enus

2.5 2.5 2.5

Writing a Business Case comm_01_a02_bs_enus

3 2.5 2.5

International Communications

Crosscultural Communications Simulation COMM002S 0.5

Improving Your Crosscultural Communications COMM0023 3 3

International Communications Simulation COMM0020 0.5


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The Art of Global Communication COMM0022 3.5 3.5

The Impact of Culture on Communication COMM0021 2.5 2.5

Obtaining Results without Authority

Communicating to Get Results comm_13_a05_bs_enus

2 2.5 2.5 2.5

Creating Change, Gaining Allies comm_13_a04_bs_enus

2 2.5 2.5 2.5

Getting Results by Building Relationships comm_13_a01_bs_enus

1.5 2 2 2

Getting Results with No Authority Simulation COMM013A 0.5

Leading without Authority comm_13_a03_bs_enus

3 3 3 3

Obtaining Results from the Boss comm_13_a06_bs_enus

2 3 3

Results and Teamwork without Authority comm_13_a02_bs_enus

2.5 2.5 2.5 2.5

Professionalism and Business Etiquette

Business Etiquette for Supervisors comm_11_a04_bs_enus

3 2.5 2.5

Communication Business Etiquette comm_11_a02_bs_enus

1 2.5 2.5

Etiquette at the Business Meeting comm_11_a03_bs_enus

1.5 3 3

Professionalism and Business Etiquette Simulation COMM011A 0.5

Standard Business Etiquette comm_11_a01_bs_enus

1 2.5 2.5

Telephone Skills For Business Professionals

Effective Telephone Techniques COMM0411 2.5 5 5

Making Telephone Calls Count COMM0412 4 3.5 3.5

Telephone Skills for Business ProfessionalsSimulation COMM0410 0.5

The Effective Business Meeting

Leading an Effective Business Meeting comm_06_a02_bs_enus

2.5 2.5 2.5

1 2.5 2.5


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Participating Effectively in a Business Meeting comm_06_a03_bs_enus

Planning an Effective Business Meeting comm_06_a01_bs_enus

1 2.5 2.5

The Effective Business Meeting Simulation COMM006A 0.5

Working with and Managing Difficult People

Difficult People in the Workplace Environment comm_04_a01_bs_enus

1 3 3 3

Effective Communication with Difficult CoworkersSimulation COMM004B 0.5

How to Work with Aggressive People comm_04_a02_bs_enus

1 3 3 3

How to Work with Arrogant and Duplicitous People comm_04_a04_bs_enus

1 2 2 2

How to Work with Negative People andProcrastinators

comm_04_a03_bs_enus

1 3 3 3

Working with and Managing Difficult PeopleSimulation COMM004A 0.5

Basic Business Math Skills

Decimals and Percents FNDT0102 2

Ratios, Averages and Graphs FNDT0103 2

Whole Numbers, Fractions, and Equations FNDT0101 3 4

Foundation Skills Curriculum

Achieving Organizational Excellence ThroughCritical Thinking

Critical Thinking Skills for Managing PD0254 4 3.5 3.5

Critical Thinking Strategies Simulation PD0250 0.5

Developing Fundamental Critical Thinking Skills PD0252 4 3 3

Organizational Scope of Critical Thinking PD0255 3.5 3.5 3.5

Strategies for Facilitating Critical Thinking PD0253 4 4.5 4.5

The Role of Critical Thinking in Organizations PD0251 5 4 4

Business Ethics

Business Ethics for Managers pd_02_a02_bs_enus 1.5 1.5 1.5

Personal Development Curriculum


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Business Ethics Simulation PD002A 0.5

Making Decisions Ethically pd_02_a01_bs_enus 3 2.5 2.5

Social Responsibility in Corporations pd_02_a04_bs_enus 2.5 3 3

Understanding Organizational Ethics pd_02_a03_bs_enus 3 3 3

Creativity and Innovation in the Workplace

Creativity and Innovation in the Workplace BLTPD003

Creativity and Innovation in the WorkplaceSimulation PD0030 0.5

Evaluating Creative and Innovative Ideas PD0033 1 3.5

Generating Creative and Innovative Ideas PD0032 2 3.5

Implementing Creative and Innovative Ideas PD0034 2.5 5

The Foundations of Creativity and Innovation PD0031 1.5 4.5

Decisionmaking and Problemsolving for Business

Decision Making: Implementation and Evaluation pd_04_a05_bs_enus 2 2.5 2.5 2.5

Effective Thinking and Creative Problem SolvingSimulation PD004A 0.5

Group Problem Solving and Decision Making pd_04_a06_bs_enus 2 2.5 2.5 2.5

Making Decisions Dynamically pd_04_a04_bs_enus 2 2.5 2.5 2.5

Problem Framing pd_04_a02_bs_enus 2 3 3 3

Problem Solving: Generating Alternatives pd_04_a03_bs_enus 1.5 2 2 2

Rational Decisionmaking and Problem SolvingSimulation PD004B 0.5

The Fundamentals of Effective Thinking pd_04_a01_bs_enus 2 3 3 3

Doing Business Professionally

Creating a Positive Attitude pd_05_a04_bs_enus 2 2

Doing Business Professionally Simulation PD005A 0.5

Goals and Setting Goals pd_05_a03_bs_enus 2.5 2

Managing from Within: Selfempowerment pd_05_a02_bs_enus 2.5 2

Pursuing Successful Lifelong Learning pd_05_a05_bs_enus 3 2


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Working for Your Inner Boss: PersonalAccountability pd_05_a01_bs_enus 2.5 2

Ethics in Business

Ethics in Business BLTPD017

Fasttracking Your Career

Basic Business Skills to Get You on the Fast Track PD0132 1.5 2.5

Communication Skills to Fasttrack Your Career PD0133 1.5 2.5

FastTracking Your Career Simulation PD0130 0.5

Get Your Career on the Fast Track PD0131 2.5 2.5

Improving Your Image PD0136 2.5 3

Interpersonal Skills on the Fast Track PD0134 1.5 2.5

The Boss Factor PD0135 1.5 3

Handling Organizational Change

Communication during Organizational Change pd_03_a03_bs_enus 2.5 3.5 3.5

Handling Organizational Change Simulation PD003A 0.5

Preparing for Change pd_03_a02_bs_enus 2.5 3 3

Views on Organizational Change pd_03_a01_bs_enus 2.5 3 2.5

Living a Balanced Life

Finding Your Life Balance PD0181 4 4.5

Living a Balanced Life BLTPD018

Living a Balanced Life Simulation PD0180 0.5

Strategies for Better Balance PD0183 2 5 5

Success Over Stress PD0182 2.5 4.5

0.5

Take Control of Your Time by Working MoreEffectively

Developing Excellent Time Management Habits pd_01_a03_bs_enus 1.5 3.5 3.5

Taking Control of Your Time Simulation PD001A 0.5

Techniques for Improved Time Management pd_01_a02_bs_enus 1.5 2.5 2.5

Your Time and You pd_01_a01_bs_enus 3.5 3 3

Working without a Net The Business of Risk


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Approaches to Risk Management PD0242 2 2 2

Decisions and Risk PD0243 2 2 2

Risk Basics PD0241 2.5 2 2

Risk Strategies: The Cutting Edge PD0245 2.5 2.5 2.5

Strategic Planning and Risk Management PD0244 2.5 2.5 2.5

Working without a Net: Decisions Simulation PD0240 0.5

Certified Business Analysis Professional (CBAP™)

Analyzing Requirements Using Models cons_01_a06_bs_enus 4 3

Communicating and Implementing Requirements cons_01_a08_bs_enus 4 3

Core Concepts in Business Analysis cons_01_a01_bs_enus 1.5 1.5

Eliciting Requirements cons_01_a05_bs_enus 4 3.5

Enterprise Analysis and Making a Business Case cons_01_a02_bs_enus 2.5 2.5

Introduction to Requirements Planning cons_01_a03_bs_enus 2.5 2

Refining and Documenting Requirements cons_01_a07_bs_enus 1.5 1.5

Requirements Planning and Management cons_01_a04_bs_enus 3 2.5

Business Analysis

Code of Ethics and Professional Conduct (PMI®Standardaligned)

Core PMI® Values and Ethical Standards proj_15_a02_bs_enus 2 2

The Role of Ethics in Project Management proj_15_a01_bs_enus 1.5 1.5

Managing Software Project Outsourcing

Determining Project Quality Standards andMilestones 232224_ENG 1.5 2.75 2.75

Project Management Curriculum

PROJECT EFFECTIVENESS


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Making the Right Outsourcing Decision 232192_ENG 2 2.25 2.25

Measuring Project Outsourcing Success 232292_ENG 2.5 3 3

Planning the Outsourcing Deal 232202_ENG 1.5 1.75 1.75

The Outsourcing Project 232209_ENG 2.5 3.25 3.25

Mentoring Assets

Mentoring Certified Associate in Project Management(CAPM) PMBOK Guide Third Edition Aligned mntcapm3ed

Mentoring Project Management Professional (PMP)PMBOK Guide Fourth Edition Aligned mntpmp4ed

Mentoring Project Management Professional (PMP)PMBOK Guide Third Edition Aligned mntpmp3ed

Portfolio Management (PMI® Standardaligned)

Introduction to Portfolio Management proj_03_a01_bs_enus 1.5 2 2

Portfolio Management Processes and theOrganization proj_03_a02_bs_enus 2 2 2

Portfolio Management Process Groups proj_03_a03_bs_enus 2.5 2 2

Program Management Overview

Introduction to Program Management proj_16_a01_bs_enus 1.5

Program Life Cycle and Benefits Management proj_16_a02_bs_enus 2

Program Management (PMI® Standardaligned)

Introduction to Program Management proj_02_a01_bs_enus 1.5 2 2

Monitoring, Controlling, and Closing Programs proj_02_a06_bs_enus 2 2 2

Program Life Cycle and Organization proj_02_a02_bs_enus 2.5 2.5 2.5

Program Management Processes and the InitiatingProcess Group proj_02_a03_bs_enus 1.5 1.5 1.5

Program Planning proj_02_a04_bs_enus 2 2.5 2.5

The Executing Process Group proj_02_a05_bs_enus 1.5 1.5 1.5


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Project Communications Management (PMBOK®Guide Fourth Editionaligned)

Processes for Managing Project Communications proj_12_a02_bs_enus 2 2

Stakeholders and the Communication ManagementPlan proj_12_a01_bs_enus 2 2

Project Communications Management (PMBOK®Guide Third Editionaligned)

Communications Planning and InformationDistribution PROJ0581 1.5 2.5 2.5 2.5

Performance Reporting and Stakeholder Management PROJ0582 1.5 2 2

Project Communications Management Simulation PROJ0580 0.5

Project Cost Management (PMBOK® Guide FourthEditionaligned)

Controlling Costs proj_09_a02_bs_enus 1.5 1.5

Estimating and Budgeting Project Costs proj_09_a01_bs_enus 2 2

Project Cost Management (PMBOK® Guide ThirdEditionaligned)

Budgeting and Controlling Costs PROJ0552 1 2 2 2

Estimating Activity Costs PROJ0551 1 1.5 1.5 1.5

Project Human Resource Management (PMBOK®Guide Fourth Editionaligned)

Managing Project Human Resources proj_11_a02_bs_enus 2 2

Planning and Managing Project Human ResourcesSimulation PROJ011A 0.5

Planning Project Human Resources proj_11_a01_bs_enus 2 2

Project Human Resource Management (PMBOK®Guide Third Editionaligned)

Elements of Project Human Resource Management PROJ0571 1 1.5 1.5

Implementing Project Human Resource Management PROJ0572 1 3 3

Project Human Resources Management Simulation PROJ0570 0.5


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Project Integration Management (PMBOK® Guide Fourth Editionaligned)

Integrated Initiation and Planning proj_06_a01_bs_enus 2 2

Integrated Project Change Control and Close proj_06_a03_bs_enus 1 1

Integrated Project Execution, Monitoring, and Control proj_06_a02_bs_enus 1.5 1.5

Project Integration Management (PMBOK® Guide Third Editionaligned)

Initiating a Project and Preparing the Project Plan PROJ0521 2 2.5 2.5 2.5

Project Integration: Executing and Completing aProject PROJ0522 1.5 2 2 2

Project Management Essentials (PMBOK® Guide Fourth Editionaligned)

Managing Projects within Organizations proj_05_a01_bs_enus 2 2

Project Management Overview proj_05_a02_bs_enus 1.5 1.5

Project Management Process Groups proj_05_a03_bs_enus 2 2

Project Management Essentials (PMBOK® Guide Third Editionaligned)

An Introduction to Project Management PROJ0511 2.5 2.5 2.5 2.5

Executing, Monitoring & Controlling, and Closing aProject PROJ0515 1 2.5 1.5 1.5

Introduction to Project Process Groups and Initiatinga Project PROJ0513 1 2.5 1.5 1.5

Project Lifecycles and Stakeholders PROJ0512 2 2.5 2 2

Project Management Essentials BLTPR051

Project Management Essentials Simulation PROJ0510 0.5

Project Planning PROJ0514 2.5 2.5 2.5 2.5

Project Management Express Guide Series

Project Management Professional Certification (PMP)2005 Express Guide _pc_eg_444123

Project Management for IT Professionals


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Final Exam: Project Management for IT Professionals FE0013_eng

Functions of IT Project Management PROJ0352 1.5 4.5 4.5

Introduction to IT Project Management PROJ0351 2.5 4 4

Managing Efficiencies of IT Projects PROJ0355 1 4.5 4.5

Managing the Execution and Control of IT Projects PROJ0354 1.5 5.5 5.5

Project IT Management Simulation Design toRollout PROJ035S 0.5

Project IT Management Simulation The EarlyStages PROJ0350 0.5

The Life Cycle of an IT Project PROJ0353 2 5 5

Project Management for NonProject Managers

Initiating and Planning a Project proj_01_a03_bs_enus 1.5 2 2

Managing a Project proj_01_a04_bs_enus 1.5 2.5 2.5

Project Management for NonProject ManagersSimulation PROJ001A 0.5

Project Management Fundamentals proj_01_a01_bs_enus 2 2.5 2.5

Transitioning into a Project Management Role proj_01_a02_bs_enus 2.5 0 3

Troubleshooting and Closing the Project proj_01_a05_bs_enus 1.5 2 2

Project Management Foundations (PRINCE2aligned)

Controlling, Managing and Closing aPRINCE2aligned Project proj_04_a05_bs_enus 2

Initial and Ongoing Processes in a PRINCE2alignedProject proj_04_a04_bs_enus 2

Managing Quality and Risk in a PRINCE2alignedProject proj_04_a03_bs_enus 2

Overview of Project Managing a PRINCE2alignedProject proj_04_a01_bs_enus 1

Project Planning and Controlling a PRINCE2alignedProject proj_04_a02_bs_enus 2


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Techniques for Managing a PRINCE2aligned Project proj_04_a06_bs_enus 1.5

Project Management Professional Responsibility

Ethics and Professional Knowledge PROJ0041 2 3 3 3

Stakeholder Interests and Cultural Diversity PROJ0042 2.5 3 3 3

6

Project Procurement Management (PMBOK® Guide Fourth Editionaligned)

Managing Procurements proj_14_a02_bs_enus 2 2

Planning Project Procurement proj_14_a01_bs_enus 2 2

Project Procurement Management (PMBOK® Guide Third Editionaligned)

Choosing Sellers and Administering and ClosingContracts PROJ0602 2 2.5 2.5

Planning Project Procurement and Requesting SellerResponses PROJ0601 2.5 2.5 2.5

Project Procurement Management Simulation PROJ0600 0.5

Project Quality Management (PMBOK® Guide Fourth Editionaligned)

Project Quality Planning proj_10_a01_bs_enus 2 2

Quality Assurance and Quality Control proj_10_a02_bs_enus 2 2

Project Quality Management (PMBOK® Guide Third Editionaligned)

Performing Quality Assurance and Control PROJ0562 2 2.5 2.5

Planning for Quality PROJ0561 1.5 2 2

Project Risk Management (PMBOK® Guide FourthEditionaligned)

Identifying Project Risks proj_13_a04_bs_enus 2 2

Performing Risk Analysis proj_13_a02_bs_enus 2 2

Risk Management Planning proj_13_a01_bs_enus 1.5 1.5

Risk Response, Monitor, and Control proj_13_a03_bs_enus 2 2


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Project Risk Management (PMBOK® Guide ThirdEditionaligned)

Analyzing Project Risk PROJ0592 1.5 2 2

Planning and Identifying Project Risk PROJ0591 1.5 2.5 2.5 2.5

Responding to and Controlling Project Risk PROJ0593 2 3 2.5

Project Scope Management (PMBOK® Guide Fourth Editionaligned)

Create Work Breakdown Structure proj_07_a02_bs_enus 1.5 1.5

Monitoring and Controlling Project Scope proj_07_a03_bs_enus 1.5 1.5

Project Requirements and Defining Scope proj_07_a01_bs_enus 2 2

Project Scope Management (PMBOK® Guide ThirdEditionaligned)

Controlling Project Scope PROJ0532 1.5 2 2 2

Planning Project Scope PROJ0531 1 1.5 1.5 1.5

Project Time Management (PMBOK® Guide FourthEditionaligned)

Defining and Sequencing Project Activities proj_08_a01_bs_enus 2 2

Developing and Controlling the Project Schedule proj_08_a03_bs_enus 2 2

Estimating Activity Resources and Durations proj_08_a02_bs_enus 2 2

Project Time Management (PMBOK® Guide ThirdEditionaligned)

Elements of Project Time Management PROJ0541 1.5 2.5 2.5 2.5

Project Scheduling PROJ0542 2 3 3 3

Strategic Project Management for IT Projects

Cost Management and IT Project Tradeoffs PROJ0366 3 4.5 4.5

Estimating the IT Project Work Effort PROJ0363 2.5 5.5 5.5

Final Exam: Strategic Project Management for ITProjects FE0014_eng

IT Project Leadership, Authority & Accountability PROJ0364 2 6 6


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Managing Multiple IT Projects PROJ0365 3.5 5.5 5.5

Strategic Approaches to Managing IT Projects PROJ0362 2 5 5

Strategic Planning and Positioning for IT Projects PROJ0361 1.5 5 5

Strategic Project Management for IT ProjectsSimulation PROJ0360 0.5

Test Prep

TestPrep Certified Associate in Project Management(CAPM) TPCAPM_ENG

TestPrep Project Management Professional (PMP)PMBOK Guide Third Edition Aligned TPPMP3ED_ENG

HighPerformance Onsiteand Virtual Teams

Creating Virtual and HighPerformance TeamsSimulation TEAM001A 0.5

Facilitating Virtual and Onsite Teams team_01_a04_bs_enus 4.5 4 4 4

Launching Successful Virtual and Onsite Teams team_01_a01_bs_enus 2.5 3 3 3

Leading Highperformance Onsite Teams team_01_a02_bs_enus 2 3.5 3.5 3.5

Leading Highperformance Virtual Teams team_01_a03_bs_enus 4.5 3.5 3.5 3.5

Leading Highperformance Virtual Teams Simulation TEAM001B 0.5

Making Teams Work: Capitalizing on Conflict

Analyzing Workplace War Zones TEAM0212 2 2.5 2.5 2.5

Conquering Conflict through Communication TEAM0214 1.5 3 3 3

Getting Past Clashes: Valuing Team Diversity TEAM0213 1.5 2.5 2.5 2.5

Making Teams Work Simulation TEAM0210 0.5

Manager's Performance Guide Team Conflict Skills TEAM0216 1 1.5 1.5 1.5

Team Conflict: The Seeds of Dissent TEAM0211 3.5 3.5 3 3.5

The Path to Peace and Harmony TEAM0215 1 2.5 2.5 2.5

Participating in Teams

Team Building Curriculum


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Effectively Communicating in Teams TEAM0172 2 3 3 3

Effective Teambuilding Strategies TEAM0171 2 4 4 4

Participating in Teams BLTTE017

Participating in Teams Simulation TEAM0170 0.5

The Individual's Role in a Team TEAM0173 1.5 3.5 3.5 3.5

Consulting with the External Client

Consulting with the External Client Simulation CONS0110 0.5

Diagnosing and Planning CONS0113 2 4

Essentials of External Consulting CONS0111 4 5

Evaluation and Review CONS0115 3.5 4

Managing Delivery CONS0114 3 3.5

The ClientConsultant Relationship CONS0112 3 5

Consulting with the Internal Client

A Workable Solution for Internal Clients CONS0124 2.5 4

Consulting with the Internal Client Simulation CONS0120 0.5

Essentials of Internal Consulting CONS0121 3.5 4

Establishing a Relationship with Internal Clients CONS0123 3 4

Evaluating Internal Assignments CONS0125 2.5 4.5

Internal Consulting Skills CONS0122 2.5 3.5

Internal Consulting for the Technical Professional

Creating Effective Contracts CONS0132 1.5 3

Resistance and Technical Professional Consultants CONS0134 2.5

The Technical Professional as Internal Consultant CONS0131 2 4

Using Data as a Technical Professional Consultant CONS0133 4

Consulting Skills

Customer Service Representative, Process

Customer Service Curriculum

SALES and CUSTOMER FACING SKILLS


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Customer Service Processes and Procedures cust_08_a01_bs_enus 3

Dealing with Irrational Customers and EscalatingComplaints cust_08_a04_bs_enus 2

Quality in a Support Center cust_08_a02_bs_enus 3.5

Support Center Tools, Technologies and Metrics cust_08_a03_bs_enus 3

Customer Service Representative, Professionalism

Support Center Services and Work Environment |n cust_06_a02_bs_enus 3

Team and Customer Relationships cust_06_a03_bs_enus 3

The Customer Service Representative (CSR) cust_06_a01_bs_enus 3.5

Customer Service Representative, Skills

Communication Skills cust_07_a02_bs_enus 3.5

Conflict, Stress, and Time Management cust_07_a03_bs_enus 3.5

Customer Interactions cust_07_a01_bs_enus 3.5

Excelling at Customer Service

Advancing Service Expertise cust_05_a04_bs_enus 2.5 3.5

Corporate Culture: Building the Service Foundation cust_05_a01_bs_enus 1.5 3

Customers, Confrontation and Conflict cust_05_a05_bs_enus 1.5 5

Excel at Customer Service Simulation CUST005A 0.5

Overcoming Difficult Service Situations cust_05_a06_bs_enus 1.5 4.5

Providing Customer Service Simulation CUST005B 0.5

Service Teams and Service Stars cust_05_a08_bs_enus 1.5 5

The Customer's Voice cust_05_a03_bs_enus 1.5 5


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The EXCEL Acronym: Instilling Service Excellence cust_05_a07_bs_enus 5 5

The Fundamentals of Exceptional Customer Service cust_05_a02_bs_enus 1.5 3

Frontline Call Center Skills

Call Center Communication Skills CUST0112 3.5 4.5

Call Center Customer Service CUST0113 1 3.5

Call Center Telephone Sales CUST0114 1.5 3

Frontline Call Center Skills Simulation CUST0110 0.5

The Call Center Industry CUST0111 2 2.5

Inbound Call Center Management

Inbound Call Center Management: Leadership CUST0212 2.5 3

Inbound Call Centers: People Management CUST0213 2.5 3

Inbound Call Center Technology CUST0214 4.5 4

Performance Metrics for an Inbound Call Center CUST0215 2.5 2.5

The Inbound Call Center CUST0211 1.5 2.5

Internal Customer Service

Excellence in Internal Customer Service CUST0141 1.5 5

Internal Customer Service: Conflict and ComplaintsSimulation CUST0140 0.5

Overcoming Internal Customer Service Problems CUST0143 1 3.5

Working With Internal Customers CUST0142 2.5 4

Internal Customer Service Agent Skills

Crossselling in a Customer Service Call CUST0154 1.5 5.5

Customer Service Agent Skills Simulation CUST0150 0.5

Managing Challenges in Customer Service CUST0153 1.5 5

Professional Skills for Customer Service Agents CUST0152 1 4.5

The Customer Service Agent in Action CUST0151 1.5 4.5

IT Infrastructure Library (ITIL) Foundations V3

ITIL V3 Continual Service ImprovementFundamentals ib_itil_a09_it_enus 1.5


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ITIL V3 ITIL and the Service Lifecycle ib_itil_a01_it_enus 1.5

ITIL V3 Service Design Fundamentals ib_itil_a04_it_enus 2

ITIL V3 Service Design Processes ib_itil_a05_it_enus 2.5

ITIL V3 Service Operation Principles and Functions ib_itil_a07_it_enus 2

ITIL V3 Service Operation Processes ib_itil_a08_it_enus 1.5

ITIL V3 Service Strategy Fundamentals ib_itil_a02_it_enus 2.4

ITIL V3 Service Strategy Processes ib_itil_a03_it_enus 1.1

ITIL V3 Service Transition Processes and Principles ib_itil_a06_it_enus 2.5

IT Infrastructure Library (ITIL) v3 FoundationSyllabus v4.2

ITIL V3 Foundation Syllabus v4.2: Continual ServiceImprovement Fundamentals ib_itlu_a09_it_enus 1.5

ITIL V3 Foundation Syllabus v4.2: ITIL and theService Lifecycle ib_itlu_a01_it_enus 1.5

ITIL V3 Foundation Syllabus v4.2: Service DesignFundamentals ib_itlu_a04_it_enus 2

ITIL V3 Foundation Syllabus v4.2: Service DesignProcesses ib_itlu_a05_it_enus 2.5

ITIL V3 Foundation Syllabus v4.2: Service OperationPrinciples and Functions ib_itlu_a07_it_enus 2

ITIL V3 Foundation Syllabus v4.2: Service OperationProcesses ib_itlu_a08_it_enus 1.5

ITIL V3 Foundation Syllabus V4.2: Service StrategyFundamentals ib_itlu_a02_it_enus 2.4

ITIL V3 Foundation Syllabus v4.2: Service StrategyProcesses ib_itlu_a03_it_enus 1.1

ITIL V3 Foundation Syllabus v4.2: Service TransitionProcesses and Principles ib_itlu_a06_it_enus 2.5

Managing A CustomerFocused Department

Bridge The Expectations Gap CUST0173 4 4.5

Identifying Your Customer's Expectations CUST0171 4 4.5

Leading A CustomerFocused Team CUST0174 3 4

0.5


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Managing a Customerfocused DepartmentSimulation CUST0170

Using Surveys to Measure Customer Satisfaction CUST0172 2.5 3

Measuring Customer Satisfaction

Customer Satisfaction: Analysis and Implementation CUST0133 1.5 2.5

Developing Customer Satisfaction Surveys CUST0132 1.5 3

Discovering What Your Customers Want CUST0131 1 2.5

Measuring Customer Satisfaction Simulation CUST0130 0.5

Mentoring Assets

Mentoring ITIL V3 Foundation (ITV3F) mntitv3f

Technical Support Agent Skills

Assessing Customer Behavior CUST0163 1.5 4.5

Technical Support Agent Skills Simulation CUST0160 0.5

Technical Support Agent Survival Skills CUST0164 1.5 3.5

Technical Support Essentials CUST0162 1.5 5

The Contact Center and Technical Support Agent CUST0161 1.5 4.5

8

TestPreps

TestPrep ITIL V3 Foundation (ITV3F) TPITV3F_ENG

Industry Overviews

The Automotive Industry Overview: Version 2 indo_01_a01_bs_enus 3 3

The Banking Industry Overview: Version 2 indo_01_a06_bs_enus 3 2.5

The Food and Beverage Industry Overview: Version2 indo_01_a04_bs_enus 3 2.5

The Health Care Industry Overview: Version 2 indo_01_a05_bs_enus 2.5 1.5

The Insurance Industry Overview: Version 2 indo_01_a10_bs_enus 2.5 3

The Manufacturing Industry Overview: Version 2 indo_01_a07_bs_enus 3 2.5

Industry Foundations


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The Oil and Gas Industry Overview: Version 2 indo_01_a02_bs_enus 2.5 2.5

The Pharmaceutical Industry Overview: Version 2 indo_01_a03_bs_enus 2.5 2.5

The Retail Industry Overview: Version 2 indo_01_a08_bs_enus 2.5 2.5

The Telecommunications Industry Overview: Version2 indo_01_a09_bs_enus 2.5 2.5

Industry Overview Series

Industry Overview: Federal Government indo_02_a12_bs_enus 2 1.5

Industry Overview: Information Technology indo_02_a11_bs_enus 3.5 2

Field Sales Skills

Applying Your Field Sales Approach SALE0103 3.5 4

Completing Your Field Sales Approach SALE0104 3 3.5

Field Sales Foundations SALE0101 2.5 3.5

Field Sales Skills Blended Learning Toolkit BLTSA010

Field Sales Skills Simulation SALE0100 0.5

Planning Your Field Sales Approach SALE0102 4 4.5

Inside Sales Skills

Completing Inbound Sales Calls SALE0125 3.5 5

Completing Outbound Sales Calls SALE0123 4 5

Initiating Outbound Sales Calls SALE0122 2 3.5

Inside Sales Skills Blended Learning Toolkit BLTSA012

Inside Sales Skills Simulation SALE0120 0.5

Preparing for Inbound Sales Calls SALE0124 3.5 5

Preparing for Outbound Sales Calls SALE0121 3.5 6

Sales Team Management

Building a Winning Sales Team SALE0151 3.5 5.5

Communicating in Sales Teams SALE0154 2.5

Sales Curriculum


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Motivating a Winning Sales Team SALE0153 4.5

Sales Team Management Simulation SALE0150 0.5

Using Business Tools to Manage Sales Teams SALE0152 2 3

SalesUniversity Communication 101

Sales Communications Essentials SALE0432 6 7

Sales Communications Foundations SALE0431 5 7

Sales Communication Techniques Simulation SALE0430 0.5

Telesales Communications SALE0433 4.5 6

SalesUniversity Sales Manufacturing: A SuccessModel

Sales Manufacturing: Opportunity DevelopmentSimulation SALE0420 0.5

Sales Manufacturing (TM): Identifying SalesOpportunities SALE0421 4.5 5

Sales Manufacturing (TM): Sales Production SALE0422 5 6

SalesUniversity Sales Math 101: Developing a SalesPlan for Success

Sales Math 101: Developing a Sales Plan for Success SALE0411 3.5 4

SalesUniversity Sales Orientation: ProfessionalSelling in the Knowledge Economy

Professional Selling in the Knowledge Economy SALE0402 4.5 5

Professional Selling in the Knowledge EconomySimulation SALE0400 0.5

The Profession of Selling SALE0401 2.5 3.5

Selling at the Executive Level

Closing Executivelevel Sales Simulation SALE022T 0.5

From Executivelevel Sale to Strategic Partnership SALE0226 3.5 4

Negotiating to Mutual Benefit SALE0225 2.5 4

Prepare for Success SALE0221 2 3

Preparing for the Executivelevel Sale Simulation SALE0220 0.5

Presenting Your Proposition SALE0224 3 4


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Progressing through the Complex Sale SALE0223 3.5 4

Progressing through the Complex Sale Simulation SALE022S 0.5

Selling at the Executive Level Blended LearningToolkit BLTSA022

Strategic Planning SALE0222 2.5 3.5

Strategic Account Sales Skills

Conducting Effective Sales Research Meetings SALE0133 2.5 3.5

Delivering HighImpact Sales Presentations SALE0135 3.5 6

Strategic Account Sales Skills BLTSA013

Strategic Account Sales Skills Simulation SALE0130 0.5

The Strategic Account Sales Approach SALE0131 2 3

Understanding Your Customer SALE0132 2.5 3.5

Working with Your Customer's Key Players SALE0134 2.5 3.5

Territorial Account Sales Skills

Delivering Highimpact Territorial Account Sales(TAS) Presentations SALE0115 3 5

Effectively Using Customerfocused ResearchMeetings SALE0113 3 3.5

Gaining Access to Key Personnel at Your TargetAccounts SALE0114 2.5 3.5

Territorial Account Sales Skills Simulation SALE0110 0.5

The Territorial Account Sales Approach SALE0111 3 3

Understanding Your Target Customer's Business SALE0112 3.5 3.5


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Adobe Acrobat 8.0

Advanced Features of Adobe Acrobat 8 at_adab_a04_dt_enus 1.9

Creating and Working with PDFs in Adobe Acrobat 8 at_adab_a01_dt_enus 2.5

Editing and Reviewing in Adobe Acrobat 8 at_adab_a02_dt_enus 1.1

Forms and Document Security in Adobe Acrobat 8 at_adab_a03_dt_enus 1.4

Adobe Reader 6.0

Using Adobe Reader 6.0 221552_ENG 1.5 2.75

Adobe Reader 8.0

Using Adobe Reader 8 at_adar_a01_dt_enus 2.5

Adobe

Information Security Best Practices for BusinessUsers

Information security and the Internet 216960_ENG 2 1.5

Introduction to information security 216913_ENG 2 1.75

Malicious code and information security 217043_ENG 1.5 1.75

Operational information security 217983_ENG 1.5 1.5

Best Practices for Desktop Users

Home Networking with Microsoft Windows XP

Home Networking with Microsoft Windows XP 66335_ENG 1

1

Home and Personal

Lotus Notes 7: End User

Getting Started with Lotus Notes 7 and Mail 233489_ENG 3 2.25

Managing Mail, Instant Messaging, and Contacts inLotus Notes 7 233490_ENG 2.5 2.75

Using Lotus Notes 7 Remotely 233492_ENG 1.5 1.5

Working with Databases, the Calendar, and the To DoList in Lotus Notes 7 233491_ENG 2.5 3

Lotus Notes 7

Lotus Notes 8: End User

Lotus Notes 8

DESKTOP COMPUTER SKILLS

SkillChoice Desktop NASBA HRCI PMI Duration

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Getting Started with Lotus Notes 8 and Using Mail ia_lteu_a01_dt_enus 0.5

Scheduling Events and Managing Applications ia_lteu_a02_dt_enus 1

Using Productivity Tools and Accessing Lotus Notes8 Remotely ia_lteu_a04_dt_enus 2.5

Working with Instant Messaging, Contacts, and Blogs ia_lteu_a03_dt_enus 2.5

Lotus Notes 8: New Features for End Users

Lotus Notes 8: New Features for End Users ia_lnnf_a01_dt_enus 2

Mentoring Assets

Mentoring 70632 TS: Microsoft Office Project 2007,Managing Projects mnt70632

Mentoring Access 2000 mntac2000c



Mentoring Excel 2000 mntex2000c

Mentoring Excel 2000 Expert mntex2000e





Mentoring Microsoft Project 2000 Core mntpr2000c

Mentoring Microsoft Project 2002 Comprehensive mntpr2002c

Mentoring Outlook 2000 mntol2000c



Mentoring PowerPoint 2000 mntpp2000c



Mentoring Assets


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Mentoring Using Access 2007 mntac2007

Mentoring Using Excel 2007 mntex2007

Mentoring Using Outlook 2007 mntol2007

Mentoring Using PowerPoint 2007 mntpp2007

Mentoring Using Word 2007 mntwd2007

Mentoring Word 2000 mntwd2000c

Mentoring Word 2000 Expert mntwd2000e





Internet Explorer 5.5: Getting Started

Getting Started with Internet Explorer 5.5 31706_ENG 2

Microsoft Internet Explorer 5.5

Microsoft Internet Explorer 6

Fundamentals of Internet Explorer 6 117246_ENG 3.25

Moving on with Internet Explorer 6 117260_ENG 2.75

0.1


Microsoft Internet Explorer 7: End User

Customization and Security in Internet Explorer 7 250177_ENG 2

Fundamentals of Internet Explorer 7 250164_ENG 2.5


Microsoft Office 2003: Advanced Access

Access 2003 and the Web 126959_ENG 1 1.25

Access 2003 Programmability 126965_ENG 1 1.25

Advanced Querying in Access 2003 126944_ENG 1.5 1.75

Database Administration in Access 2003 126973_ENG 1.5 2

Enhancing Tables, Forms, and Reports in Access2003 126934_ENG 2 2.25

Microsoft Office 2003


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Working with Data and Presentation in Access 2003 126950_ENG 1.5 2

Microsoft Office 2003: Advanced Excel

Advanced Customization in Excel 2003 119829_ENG 1.5 2.75

Advanced Data Analysis in Excel 2003 113309_ENG 2.5 3

Advanced Data Exchange in Excel 2003 119748_ENG 3 4

Advanced Data Management in Excel 2003 113262_ENG 2 2.25

Advanced formatting in Excel 2003 125656_ENG 1.5 2

Advanced Validation and Collaboration in Excel 2003 121344_ENG 2 3

Microsoft Office 2003: Advanced FrontPage

Administering Web Sites in FrontPage 2003 122100_ENG 1.75

Enhancing Web Sites with Advanced FrontPage 2003Features 122099_ENG 3

Importing and Working with Data in FrontPage 2003 121653_ENG 4.25

Using Windows SharePoint Services and FrontPage2003 131456_ENG 2.25

Working with Code in FrontPage 2003 122120_ENG 2.25

Microsoft Office 2003: Advanced Outlook

Configuring Rules, Alerts, and Junk Mail Settings inOutlook 2003 113469_ENG 1.5 2

Customizing Email, Views, Navigation, and EmailAccounts in Outlook 2003 131326_ENG 3 3.25

Sharing Folders, Schedules, and Contacts and UsingSharePoint Data in Outlook 2003 129976_ENG 3.5 3

Tracking, Categorizing, Searching, and Printing inOutlook 2003 131341_ENG 3.5 3

Microsoft Office 2003: Advanced PowerPoint

Customizing PowerPoint 2003 Presentations 121956_ENG 2 2

Preparing PowerPoint 2003 Presentations forEffective Delivery 125830_ENG 2 1.75

Running, Broadcasting, and Reviewing PowerPoint2003 Presentations 124997_ENG 3.5 2.75

2 2

8


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Settings, Customization, and Office 2003 Integrationwith PowerPoint 2003 121957_ENG

Microsoft Office 2003: Advanced ProjectProfessional

Advanced Analysis of your Project 206372_ENG 2.5 2.75 2.75

Advanced Customization 132661_ENG 2 2.25 2.25

Enterprise Project Management 201357_ENG 2 2 2

Organizing and Managing Project Information 205433_ENG 3 3 3

Sharing Project Data and Working with Macros 132659_ENG 2 2 2

Working Collaboratively 201354_ENG 3 2.25 2.25

Microsoft Office 2003: Advanced Word

Advanced Data Manipulation Features in Word 2003 113114_ENG 1.5 2

Advanced Document Features in Word 2003 121072_ENG 2 2

Advanced Document Navigation in Word 2003 126778_ENG 1 1

Advanced Formatting in Word 2003 113095_ENG 2 2

Collaborative Features in Word 2003 113139_ENG 3 4

Using Tables, Charts, and Graphs in Word 2003 126789_ENG 1 2

13

Microsoft Office 2003: Beginning Access

Basic Access 2003 Forms 125956_ENG 2.5 2

Basic Access 2003 Tables 125947_ENG 2.5 3

Getting Started with Access 2003 125937_ENG 2 3

Personalizing and Maintaining Access 2003 125984_ENG 1 1

Using Queries and Reports in Access 2003 125964_ENG 3.5 3

12

Microsoft Office 2003: Beginning Excel

Basic Features of Excel 2003 113187_ENG 3 3

Excel 2003 Chart and Multimedia Features 119828_ENG 3 3

Excel 2003 Formulas and Functions 113221_ENG 2 3

Formatting Data in Excel 2003 119827_ENG 2 2

Printing and Collaborating in Excel 2003 122518_ENG 2 2

Microsoft Office 2003: Beginning FrontPage 0.2


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Getting Started with FrontPage 2003 121449_ENG 2

Organizing Content Using Templates and Frames inFrontPage 2003 122481_ENG 2

Structuring and Publishing Web Sites in FrontPage2003 122092_ENG 2

Working with graphics, hyperlinks and tables inFrontPage 2003 131714_ENG 3

Working with Web Sites in FrontPage 2003 122475_ENG 2

Microsoft Office 2003: Beginning Outlook

Formatting and Managing Messages in Outlook 2003 128879_ENG 2 3

Scheduling events, Appointments, and meetings inOutlook 2003 128880_ENG 2.5 3

Sending and Receiving Messages in Outlook 2003 113430_ENG 2 3

Using Task Lists, Contact Lists, and Notes in Outlook2003 128881_ENG 2 2

11

Microsoft Office 2003: Beginning PowerPoint

Creating Basic Presentations using PowerPoint 2003 121838_ENG 1.5 2.75

Finalizing PowerPoint 2003 presentations 123167_ENG 1.5 2

Slide Layout and Design in PowerPoint 2003 123164_ENG 1 1.5

Using Visuals in PowerPoint 2003 Presentations 125933_ENG 1.5 2

8

Microsoft Office 2003: Beginning ProjectProfessional

Creating and Defining a Project 132490_ENG 3 4 4

Specifying and Assigning Resources 132510_ENG 2.5 2.75 2.75

Tracking and Reporting Progress using ProjectProfessional 2003 132504_ENG 3.5 3.25 3.25

Microsoft Office 2003: Beginning Word

Getting Started with Word 2003 112997_ENG 1 1

Printing, Help, and Automated Formatting in Word2003 116299_ENG 2.5 3

Structuring, editing, saving, and opening documentsin Word 2003 123383_ENG 2 2

15


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Working with Documents in Word 2003 112998_ENG 2 2

Working with Tables and Media Features in Word2003 116894_ENG 3 4

Working with text and paragraphs in Word 2003 124981_ENG 1.5 2

Microsoft Office 2003: Getting Started

Formatting and printing files in Office 2003 121643_ENG 3

Introduction to Microsoft Office 2003 121587_ENG 3

6

Microsoft Office 2003: New Features

Microsoft Office 2003: New Applications 117531_ENG 1 1

Microsoft Office 2003: New Features for AdvancedUsers 117530_ENG 2.5 4

Microsoft Office 2003: New Features for End Users 117529_ENG 3 2

Microsoft Office 2003: New Features for OutlookUsers 126060_ENG 2.5 2

10

Microsoft Office 2003: Outlook for the Power User

Archiving and Storing Data, and Using IRM inOutlook 2003 206606_ENG 1.25

Customizing Toolbars and Commands and CreatingForms in Outlook 2003 132616_ENG 3.25

Data Security in Outlook 2003 132613_ENG 2.5

Newsreaders, Online Meetings, Instant Messaging,and Faxing Information in Outlook 2003 132615_ENG

2.5

Outlook 2003 and Business Contact Manager 132617_ENG 3.5

Working in Outlook 2003 from Multiple Locations 132614_ENG 3.25

Microsoft Office 2003: Publisher

Advanced Design Techniques and Printing withPublisher 2003 204928_ENG 3.25

Getting Started with Publisher 2003 204924_ENG 2.25

Printing and Working with Graphics and Objects inPublisher 2003 204925_ENG 2.75

Working with Email and Web Sites in Publisher2003 204927_ENG 2.75


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Working with Mail and Catalog Merges in Publisher2003 207309_ENG 1

Working with Text Boxes, Text, and Tables inPublisher 2003 207503_ENG 2

Microsoft Office 2003: Visio for Beginners

Creating Diagrams with Visio 2003 132531_ENG 4 3.25

Developing Diagrams with Visio 2003 132532_ENG 3.5 3.75

Visio 2003 and Other Programs 132533_ENG 2 2

Microsoft Office 2007: Access for the Power User

Database Administration in Access 2007 mo_acpu_a02_dt_enus 3 3

Programmability and Administration in Access 2007 mo_acpu_a01_dt_enus 2 1.5

Microsoft Office 2007: Advanced Access

Advanced Data Management in Access 2007 mo_adax_a02_dt_enus 4 3.5

Importing and Exporting Data and Data Presentationin Access 2007 mo_adax_a01_dt_enus 3 2

Microsoft Office 2007: Advanced Excel

Advanced Customization in Excel 2007 mo_adex_a03_dt_enus 3 2

Advanced Data Management in Excel 2007 mo_adex_a02_dt_enus 2.5 1.5

Advanced Formatting in Excel 2007 mo_adex_a01_dt_enus 3.5 2

Microsoft Office 2007: Advanced Outlook

Configuring Rules, Alerts, and Junk Email Settingsin Outlook 2007 mo_adol_a02_dt_enus 1.5

Customizing Outlook 2007 and Using the Journal mo_adol_a01_dt_enus 2

Working with SharePoint, Calendars, and Forms inOutlook 2007 mo_adol_a03_dt_enus 2.5

Microsoft Office 2007: Advanced PowerPoint

Creating Custom Slide Shows in PowerPoint 2007 mo_adpp_a01_dt_enus 1

Microsoft Office 2007


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Distributing Presentations in PowerPoint 2007 mo_adpp_a02_dt_enus 1

Microsoft Office 2007: Advanced Project

Advanced Customization with MS Project 2007 mo_adpr_a01_dt_enus 2

Project Data Management and Performance with MSProject 2007 mo_adpr_a02_dt_enus 3.5

Microsoft Office 2007: Advanced Word

Advanced Document Navigation and DocumentReviews in Word 2007

mo_adwd_a02_dt_enus

2.5

Advanced Formatting in Word 2007 mo_adwd_a01_dt_enus

1.5

Using Tables, Charts, and Graphics in Word 2007 mo_adwd_a03_dt_enus

2.5

Microsoft Office 2007: Beginning Access

Basic Access 2007 Forms mo_bgac_a03_dt_enus 3 2

Basic Access 2007 Tables mo_bgac_a02_dt_enus 3 2.5

Getting Started with Access 2007 mo_bgac_a01_dt_enus 2.5 1.5

Queries and Reports in Access 2007 mo_bgac_a04_dt_enus 3 2.5

Microsoft Office 2007: Beginning Excel

Excel 2007 Charts, Pictures, Themes, and Styles mo_bgex_a06_dt_enus 2.5 1.5

Excel 2007 Formulas and Functions mo_bgex_a04_dt_enus 2.5 2

Getting Started with Excel 2007 mo_bgex_a01_dt_enus 2 2

Manipulating and Formatting Data and Worksheets mo_bgex_a02_dt_enus 3 3.5

Reviewing and Printing in Excel 2007 mo_bgex_a03_dt_enus 1.5 1.5

Microsoft Office 2007: Beginning Outlook

Completing Searches, Printing Items, and Workingwith RSS Feeds in Outlook 2007 mo_bgol_a05_dt_enus 2

3 3


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Formatting and Managing Email in Outlook 2007 mo_bgol_a02_dt_enus

Getting Started with Outlook 2007 mo_bgol_a01_dt_enus 1.5 1.5

Using Contacts, Tasks, Notes, and Customizing theInterface in Outlook 2007 mo_bgol_a04_dt_enus 3

Using the Calendar in Outlook 2007 mo_bgol_a03_dt_enus 3

Microsoft Office 2007: Beginning PowerPoint

Adding Graphics to Presentations in PowerPoint 2007 mo_bgpp_a02_dt_enus 1.5

Adding Multimedia and Animations to Presentationsin PowerPoint 2007 mo_bgpp_a03_dt_enus 1

Getting Started with PowerPoint 2007 mo_bgpp_a01_dt_enus 1.5

Microsoft Office 2007: Beginning Project

Creating and Designing a Project with Project Server2007 mo_bgpr_a01_dt_enus 3.5

Specifying and Assigning Resources in Project 2007 mo_bgpr_a02_dt_enus 2.5

Tracking and Reporting Progress with Project Server2007 mo_bgpr_a03_dt_enus 3

Microsoft Office 2007: Beginning Visio

Collaborating and Using Visio 2007 With OtherPrograms mo_bgvs_a03_dt_enus 1.5

Creating Visio 2007 Diagrams mo_bgvs_a01_dt_enus 2.5

Enhancing and Customizing Diagrams in Visio 2007 mo_bgvs_a02_dt_enus 3.5

Microsoft Office 2007: Beginning Word

Getting Started with Word 2007 mo_bgwd_a01_dt_enus

1

Printing, Help, and Automated Formatting in Word2007

mo_bgwd_a04_dt_enus

2

Structuring, Editing, Saving, and Opening Documentsin Word 2007

mo_bgwd_a03_dt_enus

2

Working with Documents in Word 2007 mo_bgwd_a05_dt_enus

2


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Working with Text and Paragraphs in Word 2007 mo_bgwd_a02_dt_enus

2

Microsoft Office 2007: Collaborating,Communicating, and Sharing Information

Microsoft Office 2007: Collaborating with Grooveand Communicator

mo_ncmg_a01_dt_enus

2.5

Microsoft Office 2007: Sharing Information withOneNote 2007

mo_ncmg_a02_dt_enus

1

Microsoft Office 2007: Excel for the Power User

Analyzing Data in Excel 2007 mo_expu_a01_dt_enus 4.5 3.5

Exchanging Data with Excel 2007 mo_expu_a03_dt_enus 3 3

Protecting and Sharing Excel 2007 Workbooks mo_expu_a02_dt_enus 2.5 2

Microsoft Office 2007: New Features

Microsoft Access 2007 and Microsoft Publisher 2007 239976_ENG 1 1

Microsoft Office Excel, PowerPoint, and Outlook2007 239874_ENG 1.5 1.5

New Features for End Users in Microsoft Office 2007 239866_ENG 1.5 1.5

Sharing and Collaboration in Microsoft OfficeEnterprise 2007 240019_ENG 2.5 2

Microsoft Office 2007: Outlook for the Power User

Business Contact Manager with Outlook 2007 mo_olpu_a03_dt_enus 3

Data Security, Archiving, and Working Offline inOutlook 2007 mo_olpu_a01_dt_enus 3

Instant, Text, and Unified Messaging in Outlook 2007 mo_olpu_a02_dt_enus 1

Microsoft Office 2007: Outlook Web Access

Outlook Web Access 2007 Advanced Features mo_otwa_a02_dt_enus 1

Using Outlook Web Access 2007 mo_otwa_a01_dt_enus 2

Microsoft Office 2007: Publisher


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Creating Customized Publications with Publisher2007 mo_pblr_a01_dt_enus 3

Extending Publisher 2007 Beyond Publications mo_pblr_a02_dt_enus 2

Microsoft Office 2007: Word for the Power User

Advanced Data Manipulation Features in Word 2007 mo_wdpu_a01_dt_enus

1

Advanced Document Features in Word 2007 mo_wdpu_a02_dt_enus

1

Collaborative Features in Word 2007 mo_wdpu_a03_dt_enus

2

Microsoft Office Live Meeting 2007 for End Users

Attending a Microsoft Office 2007 Live Meeting mo_lmeu_a01_dt_enus 1

Hosting a Microsoft Office 2007 Live Meeting mo_lmeu_a02_dt_enus 1.5

Microsoft Office Project Server 2007: ManagingProjects

Executing Projects with Project Server 2007 mo_psmp_a04_dt_enus

2

Initiating Projects with Project Server 2007 mo_psmp_a01_dt_enus

2.5

Managing Resource Capacity in Project Server 2007 mo_psmp_a03_dt_enus

2.5

Monitoring, Controlling, and Closing Projects withProject Server 2007

mo_psmp_a05_dt_enus

2.5

Planning Projects with Project Server 2007 mo_psmp_a02_dt_enus

2

Microsoft Office SharePoint Server 2007 End User

Creating and Managing Personal Sites and Searchesin SharePoint 2007 250463_ENG 2.5

SharePoint 2007 Essentials 250450_ENG 3

Microsoft Office XP Advanced Access 2002

Advanced Database Design in Access 2002 116022_ENG 3.5 6

Advanced Database Features in Access 2002 116051_ENG 5 6

Microsoft Office XP


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Microsoft Office XP: Advanced Excel 2002

Advanced Data Management in Excel 2002 114461_ENG 5 4.75

Advanced Data Manipulation and Analysis in Excel2002 114635_ENG 4 4

9

Microsoft Office XP: Advanced FrontPage 2002

Building and Modifying Web Sites in FrontPage 2002 115955_ENG 5

Enhancing and Publishing Web Sites in FrontPage2002 115977_ENG 5

Microsoft Office XP: Advanced Outlook 2002

Managing Outlook 2002 114389_ENG 3 4.75

5

Microsoft Office XP: Advanced PowerPoint 2002

Customizing, Running, and Broadcasting PowerPoint2002 Presentations 116195_ENG 2 3

PowerPoint 2002 Customization and Office XPIntegration 116211_ENG 1 2

5

Microsoft Office XP: Advanced Word 2002

Advanced Document Features in Word 2002 114983_ENG 4 4

Advanced Formatting and Navigation in Word 2002 114968_ENG 2.5 3

Collaborative Features in Word 2002 115008_ENG 3 3

10

Microsoft Office XP: Beginning Access 2002

Intermediate Access 2002 117172_ENG 3.5 3.75

Introduction to Access 2002 117147_ENG 6 4.5

8.17

Microsoft Office XP: Beginning Excel 2002

Basic Features of Excel 2002 115096_ENG 2.5 3

Optimizing Excel 2002 115117_ENG 3 4

Microsoft Office XP: Beginning FrontPage 2002

Enhancing and Managing Web Sites with FrontPage2002 114955_ENG 3

FrontPage 2002 Basics 114938_ENG 4

Microsoft Office XP: Beginning Outlook 2002

Introducing Outlook 2002 115146_ENG 4.5 4


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Microsoft Office XP: Beginning PowerPoint 2002

Creating Presentations using PowerPoint 2002 115027_ENG 2.5 5

Microsoft Office XP: Beginning Visio 2002

Creating Diagrams in Visio 2002 117077_ENG 3 3

Working with Diagrams in Visio 2002 117090_ENG 2 2

Microsoft Office XP: Beginning Word 2002

Creating Documents in Word 2002 114325_ENG 3 2.75

Working with Documents in Word 2002 114346_ENG 1.5 2

6

Microsoft Office XP: Common Features AcrossOffice Applications

Common Features in Microsoft Office XP 115172_ENG 3

Microsoft Office XP: New Features for AdvancedUsers

Office XP for the Advanced User 116275_ENG 3

Microsoft Office XP: New Features for EndUsers

New and Enhanced Features for EndUsers in OfficeXP 116224_ENG 4

Microsoft Office XP: New Officewide Features

New Features Review of Microsoft Office XP 116084_ENG 2

Microsoft Project 2002: Advanced

Data Sources, Templates, and Customization inProject 2002 117348_ENG 3.25 3

Workgroup, Collaboration, and Advanced ReportingOptions in Project 2002 117361_ENG 3 3

Microsoft Project 2002: Beginners

Getting Started with Project 2002 117545_ENG 1.75 1.75

Tracking and Reporting with Project 2002 117565_ENG 1.75 1.75

Up and Running with Project 2002 117554_ENG 2

Microsoft Project 2002

Microsoft Windows 7: First Look for End Users

Microsoft Windows 7: First Look for End Users mw_mwfe_a01_dt_enus

2

Microsoft Windows 7

Microsoft Windows Vista


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Microsoft Windows Vista for the End User

Getting Started with Windows Vista mv_wveu_a01_it_enus 1.5

Navigating the Web and System Maintenance withWindows Vista mv_wveu_a03_it_enus 1.7

Work with Files, Programs, and Printing in WindowsVista mv_wveu_a02_it_enus 1.8

Microsoft Windows Vista: New Features for EndUsers

Windows Vista Security and PerformanceImprovements 242964_ENG 2 1.75

Windows Vista User Experience 242954_ENG 3 2


Microsoft Windows XP for Beginners

Getting Started with Microsoft Windows XP 112949_ENG 4.5

Up and Running with Microsoft Windows XP 112954_ENG 4

9

Microsoft Windows XP: Getting Started

Introducing Windows XP 112615_ENG 1.25

Microsoft Windows XP New Features

Windows XP: Advanced 112554_ENG 4.5

Windows XP: Fundamentals 112553_ENG 3.5

8

Microsoft Windows XP for End Users

Crystal Reports XI: Report Writing Basics

Managing Data and Distributing Reports with CrystalReports XI 234758_ENG 3 3

Reporting Basics with Crystal Reports XI 234748_ENG 2.5 3

Seagate Crystal Reports

Test Preps

TestPrep 70632 TS: Microsoft Office Project 2007,Managing Projects TP70632_ENG

TestPrep Using Access 2007 TPAC2007_ENG

TestPrep Using Excel 2007 TPEX2007_ENG

TestPrep Using Outlook 2007 TPOL2007_ENG

TestPrep Using PowerPoint 2007 TPPP2007_ENG

Test Preps


07/2009 60/153


TestPrep Using Word 2007 TPWD2007_ENG

Office Essentials Collection


07/2009 61/153


Oracle Express Guide Series

Oracle 11i/2.6 Implement Oracle Workflow ExpressGuide Volume I _pc_eg_444472

Oracle 11i/2.6 Implement Oracle Workflow ExpressGuide Volume II _pc_eg_444480

Oracle 11i Order to Cash Fundamentals ExpressGuide Volume I _pc_eg_444471

Oracle 11i Order to Cash Fundamentals ExpressGuide Volume II _pc_eg_444478

Oracle 11i Order to Cash Fundamentals ExpressGuide Volume III _pc_eg_444479

Oracle 11i Project Foundation Fundamentals ExpressGuide Volume I _pc_eg_444469

Oracle 11i Project Foundation Fundamentals ExpressGuide Volume II _pc_eg_444476

Oracle 11i System Administrator FundamentalsExpress Guide Volume I _pc_eg_444470

Oracle 11i System Administrator FundamentalsExpress Guide Volume II _pc_eg_444477

Oracle Application Server 10g: Administration IExpress Guide Volume I _pc_eg_orc009

Oracle Application Server 10g: Administration IExpress Guide Volume II _pc_eg_orc015

Oracle Application Server 10g: Administration IExpress Guide Volume III _pc_eg_orc016

Oracle Application Server 10g: Administration IExpress Guide Volume IV _pc_eg_orc017

Oracle Application Server 10g: New Features forAdministrators Express Guide _pc_eg_orc008

OracleAS 10g: Enterprise Identity ManagementExpress Guide Volume I _pc_eg_orc011

OracleAS 10g: Enterprise Identity ManagementExpress Guide Volume II _pc_eg_orc019

OracleAS 10g: Enterprise Identity ManagementExpress Guide Volume III _pc_eg_orc020

Express Guides

ENTERPRISE DATABASE SYSTEMS

SkillChoice IT NASBA HRCI PMI Duration

07/2009 62/153


OracleAS Discoverer 10g: Create Quearies andReports Express Guide _pc_eg_orc012

OracleAS Portal 10g: Build Corporate Portals ExpressGuide Volume I _pc_eg_orc013

OracleAS Portal 10g: Build Corporate Portals ExpressGuide Volume II _pc_eg_orc021

OracleAS Portal 10g: Build Portlets with PL/SQLExpress Guide Volume I _pc_eg_orc014

OracleAS Portal 10g: Build Portlets with PL/SQLExpress Guide Volume II _pc_eg_orc022

Oracle Database 10g: 2 Day DBA Express Guide _pc_eg_orc002

Oracle Database 10g: Administration Workshop IIExpress Guide _pc_eg_orc007

Oracle Database 10g: New Features OverviewExpress Guide _pc_eg_orc001

Oracle Database 10g: Oracle Database 10g: NewFeatures for Administrators Express Guide _pc_eg_orc005

Oracle Database 10g: SQL Fundamentals I ExpressGuide _pc_eg_orc003

Oracle Database 10g: SQL Fundamentals II ExpressGuide _pc_eg_orc004

Oracle Discoverer Administrator 10g: Develop anEUL Express Guide Volume I _pc_eg_orc010

Oracle Discoverer Administrator 10g: Develop anEUL Express Guide Volume II _pc_eg_orc018

Mentoring Assets

Mentoring 1Z0007 Introduction to Oracle9i: SQL mnt1z0007

Mentoring 1Z0030 Oracle9i Database: New Featuresfor Administrators mnt1z0030

Mentoring 1Z0031 Oracle9i Database: FundamentalsI mnt1z0031

Mentoring 1Z0032 Oracle9i: Fundamentals II mnt1z0032

Mentoring 1Z0033 Oracle9i Database: PerformanceTuning mnt1z0033

Mentoring Assets


07/2009 63/153


Mentoring 1Z0040 Oracle Database 10g: NewFeatures for Administrators mnt1z0040

Mentoring 1Z0042 Oracle Database 10g:Administration I mnt1z0042

Mentoring 1Z0043 Oracle Database 10g:Administration II mnt1z0043

Mentoring 1Z0047 Oracle Database SQL Expert mnt1z0047

Mentoring 1Z0050 Oracle Database 11g: NewFeatures for Administrators mnt1z0050

Mentoring 1Z0051 Oracle Database 11g: SQLFundamentals I mnt1z0051

Mentoring 1Z0052 Oracle Database 11g:Administration I mnt1z0052

Mentoring 70431 TS: Microsoft SQL Server 2005 Implementation and Maintenance mnt70431

Mentoring 70443 PRO: Designing a Database ServerInfrastructure by Using Microsoft SQL Server 2005 mnt70443

Mentoring 70444 PRO: Optimizing and Maintaininga Database Administration Solution by UsingMicrosoft SQL Server 2005

mnt70444

Microsoft SQL Server 2000 Database AdministrationI

Installing, Configuring, and Upgrading SQL Server2000 31489_ENG 2

Overview of SQL Server 2000 31478_ENG 2

Microsoft SQL Server 2000 Database AdministrationII

Managing SQL Server 2000 Databases 31552_ENG 2

Security in a Microsoft SQL Server 2000Environment 31499_ENG 2

SQL Server 2000 Databases 31493_ENG 2

Transferring and Transforming Data in SQL Server2000 31496_ENG 1

8

Microsoft SQL Server 2000 Database AdministrationIII

Backing Up SQL Server 2000 Databases 31556_ENG 2

10

Microsoft SQL Server 2000


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Monitoring SQL Server 2000 Performance 31566_ENG 2

Restoring SQL Server 2000 Databases 31560_ENG 2

SQL Server 2000 High Availability 31569_ENG 1

SQL Server 2000 Replication 31563_ENG 2

SQL Server 2000, XML, and the Web 31571_ENG 2

Microsoft SQL Server 2000 Database Implementation

Analyzing and Optimizing SQL Server 2000 Queries 31920_ENG 2

Designing and Implementing Security in SQL Server2000 31898_ENG 1

Overview of SQL Server 2000 31478_ENG 2

SQL Server 2000 Databases 31493_ENG 2

SQL Server 2000 Indexes 31910_ENG 2

SQL Server 2000 Programming Business Logic 31913_ENG 3

SQL Server 2000 Transactions and Distributed Data 31917_ENG 2

SQL Server 2000, XML, and the Web 31571_ENG 2

The SQL Server 2000 Logical Data Model 31901_ENG 2

Transferring and Transforming Data in SQL Server2000 31496_ENG 1

Using TSQL in SQL Server 2000 31905_ENG 3

21

Microsoft SQL Server 2005: Database Maintenance

Managing and Maintaining Database Security in SQLServer 2005 238510_ENG 2.5

Managing Database Data in a SQL Server 2005Environment 237888_ENG 3.25

Managing Data Between Servers and Databases 238143_ENG 2.5

Monitoring and Maintaining a Database in SQLServer 2005 237874_ENG 3

Optimizing a Database Data Recovery Plan for SQLServer 2005 237864_ENG 2



07/2009 65/153


Optimizing SQL Server 2005 Performance 237852_ENG 3

Microsoft SQL Server 2005: Designing andOptimizing Data Access

Designing Access to SQL Server Data 256868_ENG 2.25

Designing a SQL Server 2005 Cursor Strategy 256871_ENG 1

Designing a SQL Server 2005 Transaction Strategy 256872_ENG 2

Designing Efficient Application Access 256869_ENG 2

Designing Queries in SQL 2005 256870_ENG 2.25

Optimizing Query Performance and Index Strategies 256874_ENG 2.25

Optimizing Storage in SQL Server 2005 256875_ENG 1.25

Scaling Applications and Resolving PerformanceIssues 256999_ENG 2

SQL Server 2005 Error Handling Techniques 256873_ENG 1.25

Microsoft SQL Server 2005: Designing DatabaseSolutions

CLR Integration 256162_ENG 3

Database Deployment and Data Distribution 256271_ENG 2.25

Database Testing and Code Management 256268_ENG 2.25

Designing an Application Solution for SQL Server2005 256066_ENG 3

Designing Database Objects 256067_ENG 2.5

Developing Applications that Use SQL ServerBusiness Intelligence Services 256269_ENG 2.25

Developing Applications that Use SQL ServerSupport Services 256270_ENG 2.25

Programming with SQL Server 2005 256068_ENG 2.25

Using XML 256069_ENG 2.25

Microsoft SQL Server 2005: Implementation andMaintenance

Configuring SQL Server 2005 234633_ENG 3

Creating and Implementing Database Objects in SQLServer 2005 234647_ENG 3


07/2009 66/153


Installing SQL Server 2005 234620_ENG 3

Managing and Maintaining SQL Server 2005Databases 234704_ENG 3

Monitoring and Diagnosing Database Problems inSQL Server 2005 234730_ENG 1.25

Retrieving Data and Running Queries in SQL Server2005 234661_ENG 3

SQL Server 2005 Backup and Restores 234927_ENG 1.75

SQL Server 2005 Database Performance andOptimization 234718_ENG 2.75

SQL Server 2005 High Availability and DisasterRecovery 234771_ENG 3

SQL Server 2005 Messaging and Querying Tools 234686_ENG 2

Microsoft SQL Server 2005: Infrastructure Design

Designing a Database Failover Solution for SQLServer 2005 236789_ENG 2.25

Designing a Database Server Data Recovery Solutionfor SQL Server 2005 236970_ENG 2.5

Designing a Database Server High AvailabilitySolution for SQL Server 2005 236779_ENG 2

Designing a Database Server Infrastructure for SQLServer 2005 236740_ENG 2.25

Designing Security for a Database ServerInfrastructure for SQL Server 2005 236752_ENG 3

Designing the Physical Database for SQL Server2005 236765_ENG 2.75

Microsoft SQL Server 2008: Implementation andMaintenance

SQL Server 2008 Backups, Restores, and DatabaseSnapshots md_mcim_a07_it_enus 1.5

SQL Server 2008 Database Management md_mcim_a04_it_enus 2

SQL Server 2008 Database Monitoring andPerformance md_mcim_a06_it_enus 2



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SQL Server 2008 Data Management md_mcim_a05_it_enus 2.5

SQL Server 2008 High Availability and DisasterRecovery md_mcim_a08_it_enus 2

SQL Server 2008 Installation md_mcim_a01_it_enus 1.5

SQL Server 2008 Instance and DatabaseConfiguration md_mcim_a02_it_enus 1.5

SQL Server 2008 Security Management md_mcim_a03_it_enus 2

Oracle Database 10g: Administration Workshop II

Advanced Database Recovery and Repair in Oracle10g 212480_ENG 2.25

Controlling the Oracle Listener and EnablingDistributed Transactions in Oracle 10g 212478_ENG 2.25

Managing Storage and System Resources in Oracle10g 221274_ENG 2.25

Optimizing Database Performance in Oracle 10g 221273_ENG 2.25

Performing and Managing Backups in Oracle 10g 212479_ENG 2

Using Advanced Features in Oracle 10g 221276_ENG 1.25

Using Flashback Technology in Oracle 10g 212481_ENG 2.75

Using Globalization Support in Oracle 10g 212477_ENG 2.25

Using the Scheduler to Automate Tasks in Oracle 10g 221275_ENG 2.25

Oracle Database 10g: Administration Workshop IRelease 2

Oracle Database 10g: Creating Databases Release 2 249294_ENG 2.5

Oracle Database 10g: Database Control and StorageStructures Release 2 249296_ENG 2.5

Oracle Database 10g: Database Interfaces Release 2 249295_ENG 3

Oracle Database 10g: Installing Oracle Database 10gRelease 2 249293_ENG 2.5

Oracle 10g


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Oracle Database 10g: Managing Backup andRecovery Release 2 249303_ENG 4

Oracle Database 10g: Managing Schema Objects andData Release 2 249298_ENG 3

Oracle Database 10g: Managing Undo Data and LockConflicts Release 2 249302_ENG 2

Oracle Database 10g: Monitoring and MaintenanceRelease 2 249301_ENG 2.75

Oracle Database 10g: Oracle Net Services and SharedServers Release 2 249300_ENG 2.5

Oracle Database 10g: The SQL*Loader and PL/SQLRelease 2 249299_ENG 2

Oracle Database 10g: Users and Security Release 2 249297_ENG 3.5

Oracle Database 10g: Developing PL/SQL ProgramUnits

Dynamic SQL and Metadata 218842_ENG 2.25

Managing Dependencies 216717_ENG 1.5

Manipulating Large Objects in PL/SQL 216725_ENG 2

OracleSupplied Packages and DBMS_SCHEDULER 216700_ENG 2.75

PL/SQL Packages 216687_ENG 2.75

PL/SQL Triggers 216739_ENG 4

Oracle Database 10g: New Features

Oracle Database 10g: Miscellaneous New Features 220642_ENG 2.25

Oracle Database 10g: New Automatic ManagementFeatures 210057_ENG 3.25

Oracle Database 10g: New Backup and RecoveryFeatures 220638_ENG 2.25

Oracle Database 10g: New Data Loading Features 210050_ENG 2

Oracle Database 10g: New Features in Security andSoftware Maintenance 220640_ENG 2.75

Oracle Database 10g: New Features in VLDBSupport 220641_ENG 2


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Oracle Database 10g: New Installation andConfiguration Features 210040_ENG 2.25

Oracle Database 10g: New Resource, Scheduling, andTaskManagement Features 210074_ENG 3.25

Oracle Database 10g: New Space ManagementFeatures 210086_ENG 2.25

Oracle Database 10g: New Storage Features 210095_ENG 3

Oracle Database 10g: New Tuning,Performancemonitoring, and Analysis Features 220637_ENG 3

Oracle Database 10g: Using Flashback 220639_ENG 2.25

Oracle Database 10g: Programming with PL/SQL I

Creating Stored Procedures and Functions 216563_ENG 2.75

Explicit Cursors and Exception Errors 216554_ENG 3

Introduction to PL/SQL 216518_ENG 2.25

Using Composite Data Types 216540_ENG 2

Using Control Structures 217616_ENG 2

Using PL/SQL with an Oracle Server 216530_ENG 2

Oracle Database 10g: SQL Fundamentals I and II

Creating and Managing Tables and Constraints inOracle Database 10g 223294_ENG 2

Database Objects in Oracle Database 10g 223295_ENG 2

Displaying Multiple Table Data and Using SetOperators in Oracle Database 10g 216164_ENG 2.25

Group and Datetime Functions in Oracle Database10g 216205_ENG 3.25

Introduction to Oracle and SQL in Oracle Database10g 216104_ENG 3.25

Managing Database Objects in Oracle Database 10g 223296_ENG 2

Manipulating Data in Oracle Database 10g 223297_ENG 2.75

Regular Expressions and User Access in OracleDatabase 10g 223293_ENG 2

SQL Functions in Oracle Database 10g 216206_ENG 3

3.25


07/2009 70/153


Subqueries and Hierarchical Queries in OracleDatabase 10g 223292_ENG 2.25

Oracle Database 11g: Administration Workshop I

Oracle Database 11g: Database Architecture andInstallation 255701_ENG 2

Oracle Database 11g: Database Creation, InstanceManagement, and Connectivity 255770_ENG 2.5

Oracle Database 11g: Managing the Schema, Data,and Concurrency 255825_ENG 2

Oracle Database 11g: Managing Undo Data, DatabaseSecurity, and Maintenance 255834_ENG 2.5

Oracle Database 11g: Performance Monitoring,Recovery Concepts and Backup 255845_ENG 2

Oracle Database 11g: Recovering, Moving, andEnhancing the Oracle Database 255854_ENG 2.25

Oracle Database 11g: Storage Structures and UserSecurity 255814_ENG 2.5

Oracle Database 11g: Administration Workshop II

Oracle Database 11g: Configuring for Backups 257033_ENG 2.75

Oracle Database 11g: Configuring for Recovery 256975_ENG 1.75

Oracle Database 11g: Database Architecture andASM 256882_ENG 1.75

Oracle Database 11g: Database Performance andSpace Management 257081_ENG 2.5

Oracle Database 11g: Diagnosing the Database andManaging Memory 257071_ENG 2.25

Oracle Database 11g: Globalization 257117_ENG 1.25

Oracle Database 11g: Managing Resources and TaskAutomation 257108_ENG 2

Oracle Database 11g: Supporting RMAN and UsingFlashback Technology 257060_ENG 2.25

Oracle Database 11g: Using RMAN for Recovery 257046_ENG 1.75

Oracle Database 11g: Develop PL/SQL ProgramUnits

Oracle 11g


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Oracle Database 11g: Managing PL/SQL Code andDependencies 259961_ENG 1.25

Oracle Database 11g: Packages, Dynamic SQL, andCoding Considerations in PL/SQL 259959_ENG 2.5

Oracle Database 11g: Subprograms, Packages, andException Handling in PL/SQL 259958_ENG 2.25

Oracle Database 11g: Using Triggers, the PL/SQLCompiler, and Managing Code 259960_ENG 2

Oracle Database 11g: Introduction to SQL

Oracle Database 11g: Controlling User Access andManaging Objects 260281_ENG 1.75

Oracle Database 11g: Conversion Functions,Conditional Expressions, Group Functions, and Joins 260278_ENG

2

Oracle Database 11g: Managing Data DictionaryViews and Large Data Sets 260282_ENG 1.75

Oracle Database 11g: Managing Time Zones andDatetime Functions 260283_ENG 1.25

Oracle Database 11g: Manipulating Queries and Data 260279_ENG 2

Oracle Database 11g: Querying a Database with SQL 260277_ENG 2.25

Oracle Database 11g: Subqueries and RegularExpressions 260284_ENG

Oracle Database 11g: Using DDL, Views, andSchema Objects 260280_ENG 1.75

Oracle Database 11g: New Features ForAdministrators

Oracle Database 11g: Change Management Overviewand SQL Plan Management 255373_ENG 2.5

Oracle Database 11g: Database Replay and AutomaticSQL Tuning 255385_ENG 2.5

Oracle Database 11g: Diagnostic Enhancements andUsing the Data Recovery Advisor 255433_ENG 2

Oracle Database 11g: Installation and UpgradeEnhancements 255352_ENG 2.5

Oracle Database 11g: Intelligent InfrastructureEnhancements 255397_ENG 2


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Oracle Database 11g: New Security Features 255444_ENG 1.5

Oracle Database 11g: Partitioning andStorageRelated Enhancements 255415_ENG 2

Oracle Database 11g: Performance Enhancements 255408_ENG 1.5

Oracle Database 11g: SecureFiles and MiscellaneousNew Features 255451_ENG 2.5

Oracle Database 11g: Storage Enhancements 255364_ENG 1.5

Oracle Database 11g: Using RMAN Enhancements,Flashback and LogMiner 255423_ENG 2

Oracle Database 11g: Performance Tuning

Oracle Database 11g: Metrics, Alerts, Baselines,AWR Tools, and Services od_odpt_a03_it_enus 2.5

Oracle Database 11g: Performance TuningMethodology and Tools od_odpt_a01_it_enus 1.5

Oracle Database 11g: Problem SQL Statements andOracle Optimizer od_odpt_a04_it_enus 2.5

Oracle Database 11g: Segment Space, I/O, andPerformance Tuning od_odpt_a08_it_enus 2.5

Oracle Database 11g: Shared Pool and Buffer CacheTuning od_odpt_a06_it_enus 2

Oracle Database 11g: SQL Performance Managementand Database Replay od_odpt_a05_it_enus 2

Oracle Database 11g: Tuning PGA, TemporarySpace, and AMM od_odpt_a07_it_enus 1.5

Oracle Database 11g: Using AWR and DefiningProblems od_odpt_a02_it_enus 1.5

Oracle Database 11g: PL/SQL Fundamentals

Oracle Database 11g: PL/SQL Variables, Attributes,and Executable Statements 257801_ENG 2

Oracle Database 11g: Using Data Types, INDEX BYTables, and Cursors in PL/SQL 257817_ENG 1.5

Oracle Database 11g: Using DML, DDL, Cursors,Control Structures, and Loops 257810_ENG 1.5

Oracle Database 11g: Working with Exceptions,Subprograms, JDeveloper, and REF Cursors 257825_ENG 2

Oracle Database 11g: Program with PL/SQL


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Oracle Database 11g: Getting Started With PL/SQL 260269_ENG 2

Oracle Database 11g: Packages, Dynamic SQL, andCoding Considerations 260274_ENG 2.25

Oracle Database 11g: PL/SQL Code and DependencyManagement 260276_ENG 1.25

Oracle Database 11g: Subprograms, Packages, andException Handling 260273_ENG 2.25

Oracle Database 11g: Using Data Types, INDEX BYTables, and Cursors 260271_ENG 1.75

Oracle Database 11g: Using DML, DDL, Cursors,Loops, and Control Structures 260270_ENG 1.25

Oracle Database 11g: Using Exceptions,Subprograms, JDeveloper, and REF Cursors 260272_ENG 2

Oracle Database 11g: Using Triggers and the PL/SQLCompiler 260275_ENG 2

Oracle Database 11g: RAC Administration

Oracle Database 11g: Configure, Manage, and UseServices in RAC od_orac_a04_it_enus 1.5

Oracle Database 11g: Diagnosing Oracle Clusterwareand Node Management od_orac_a05_it_enus 1.5

Oracle Database 11g: High Availability in RAC od_orac_a06_it_enus 2

Oracle Database 11g: Installation of Clusterware andRAC od_orac_a01_it_enus 3

Oracle Database 11g: RAC Database and OracleClusterware Administration od_orac_a02_it_enus 3

Oracle Database 11g: RAC Performance Tuning od_orac_a03_it_enus 1.5

Oracle Database 11g: SQL and PL/SQL NewFeatures

Oracle Database 11g: Getting Started with SQL andPL/SQL New Features 257179_ENG 1.75

Oracle Database 11g: Using Dynamic SQL andImplementing Performance Improvements 257188_ENG 1.25

Oracle Database 11g: Using the PL/SQL Debugger,Collections and Data Warehousing 257202_ENG 1.25

Oracle Database 11g: Using Trigger, DataWarehousing, and Pivoting Enhancements 257195_ENG 1.25


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Oracle Database 11g: SQL Fundamentals I

Oracle Database 11g: Conversion Functions, GroupFunctions, and Joins 257503_ENG 2

Oracle Database 11g: Subqueries, Set Operators, andData Manipulation 257513_ENG 2

Oracle Database 11g: Using DDL, Views, Sequences,Indexes, and Synonyms 257522_ENG 1.75

Oracle Database 11g: Using SQL to Query YourDatabase 257492_ENG 2.25

Oracle Database 11g: SQL Fundamentals II

Oracle Database 11g: Controlling User Access andManaging Schema Objects 257867_ENG 1.75

Oracle Database 11g: Data Dictionary Views andLarge Data Sets 257876_ENG 1.5

Oracle Database 11g: Managing Data in DifferentTime Zones 257884_ENG 1.5

Oracle Database 11g: Using Subqueries and RegularExpressions 257896_ENG 1.75

Oracle Database 11g: SQL Tuning

Oracle Database 11g: Application Tracing andAutomatic SQL Tuning od_ortw_a05_dt_enus 2.5

Oracle Database 11g: Architecture, SQL Tuning, andOptimization od_ortw_a01_dt_enus 2

Oracle Database 11g: Execution Plans and StarTransformations od_ortw_a03_dt_enus 2

Oracle Database 11g: Indexes, Access Paths, and JoinOperations od_ortw_a02_dt_enus 2.5

Oracle Database 11g: Optimizer Statistics, Hints, andCursor Sharing od_ortw_a04_dt_enus 3

Oracle Application Server 10g: Administration II

OracleAS 10g: Backup and Recovery 222609_ENG 1.75

OracleAS 10g: Business Intelligence ComponentManagement 222606_ENG 4

OracleAS 10g: High Availability 222604_ENG 2.5

OracleAS 10g: Managing and Configuring Clusters 222605_ENG 3.25

Oracle Database Systems


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OracleAS 10g: Managing Customized Topologies andDistributing Infrastructure Components 222590_ENG

3

OracleAS 10g: Tuning and Reconfiguring the MiddleTier 222608_ENG 4.25

OracleAS 10g: XML Applications, Web Services, andMonitoring 222607_ENG 2.75

Database Design

An Overview of Database Design 78565_ENG 1

The Database Design Methodology 78580_ENG 4

5

Database Fundamentals

An Introduction to Database Systems 80740_ENG 3

Database Data Management 80761_ENG 2

Relational Databases 80751_ENG 3

Systems and Database Design

Test Preps

TestPrep 1Z0007 Introduction to Oracle9i: SQL TP1Z0007_ENG

TestPrep 1Z0031 Oracle9i Database: Fundamentals I TP1Z0031_ENG

TestPrep 1Z0032 Oracle9i Database: FundamentalsII TP1Z0032_ENG

TestPrep 1Z0033 Oracle9i Database: PerformanceTuning TP1Z0033_ENG

TestPrep 1Z0040 Oracle Database 10g: NewFeatures for Administrators TP1Z0040_ENG

TestPrep 1Z0042 Oracle Database 10g:Administration I Release 2 TP1Z0042R2_ENG

TestPrep 1Z0043 Oracle Database 10g:Administration II TP1Z0043_ENG

TestPrep 1Z0047 Oracle Database SQL Expert TP1Z0047_ENG

TestPrep 1Z0050 Oracle Database 11g: NewFeatures for Administrators TP1Z0050_ENG

TestPrep 1Z0051 Oracle Database 11g: SQLFundamentals I od_osfd_a01_tp_enus 2

Test Preps


07/2009 76/153


TestPrep 1Z0052 Oracle Database 11g:Administration I od_oaws_a01_tp_enus

TestPrep 70431 TS: Microsoft SQL Server 2005 Implementation and Maintenance TP70431_ENG

TestPrep 70443 PRO: Designing a Database ServerInfrastructure by Using Microsoft SQL Server 2005 TP70443_ENG

TestPrep 70444 PRO: Optimizing and Maintaining aDatabase Administration Solution by Using MicrosoftSQL Server 2005

TP70444_ENG


Oracle Application Server 10g R2: Administration IExpress Guide Volume I _pc_eg_444497

Oracle Application Server 10g R2: Administration IExpress Guide Volume II _pc_eg_444498

Express Guides

Oracle 11i EBusiness Suite: Essentials forImplementers

Oracle 11i EBusiness Suite: Flexfields 232550_ENG 2

Oracle 11i EBusiness Suite: Introduction 232548_ENG 2

Oracle 11i EBusiness Suite: MultiOrg 232549_ENG 1.25

Oracle 11i EBusiness Suite: System Administration 232551_ENG 1.75

Oracle 11i EBusiness Suite: Workflow, Alerts, andDaily Business Intelligence 232552_ENG 2.5

Oracle 11i EBusiness Suite: System AdministratorFundamentals

Oracle 11i: Concurrent Elements 234039_ENG 3

Oracle 11i: Function Security and Data Security 234037_ENG 2.75

Oracle 11i: Oracle Workflow 234043_ENG 1.25

Oracle 11i: Personalization of Forms and OAFramework Pages 234041_ENG 2.5

Oracle 11i: Profile Options, DBA Duties, and PrinterManagement 234040_ENG 1.5

3.25

Oracle 11i

ENTERPRISE RESOURCE PLANNING SYSTEMS


07/2009 77/153


Oracle 11i: Roles, Delegated Administration,Registration, and Auditing 234038_ENG

Oracle 11i: System Monitoring and Troubleshootingin OAM 234044_ENG 2.25

Oracle 11i: Navigate Oracle Applications

Oracle 11i: Concurrent Processing, Requests, Profiles,and Forms 242480_ENG 2

Oracle 11i: Using the Navigator, Forms, and OnlineHelp 242461_ENG 1.5

Oracle 11i: Project Foundation Fundamentals

Oracle 11i: Oracle Projects and Task Definition I 238856_ENG 2

Oracle 11i: Oracle Projects and Task Definition II 238857_ENG 1.75

Oracle 11i: Oracle Projects Security Model and PageLayouts 238847_ENG 2

Oracle 11i: Organization Forecasting and Integration 238869_ENG 2

Oracle 11i: Organization, Period, and CalendarDefinitions in Oracle Projects 238828_ENG 2

Oracle 11i: Project Management and ProjectsIntegration 238819_ENG 2

Oracle 11i: Resource and Role Management 238838_ENG 1.75

Oracle 11i: UserDefined Attributes, ImplementationOptions, and Utilization 238858_ENG 2.5

Moving to SAP R/3 Release 4.6

Navigating SAP R/3 Release 4.6 7198_ENG 2

Using SAP R/3 Release 4.6 7202_ENG 2

4

Overview of SAP R/3 Release 4.6

SAP R/3 Release 4.6 Fundamentals 15110_ENG 2

2

SAP ABAP Programming Fundamentals

ABAP Fundamentals 235539_ENG 2.5

ABAP Programming I 235540_ENG 3.5

ABAP Programming II 235541_ENG 2.75

SAP R/3 Release 4.6


07/2009 78/153


SAP Overview for Project Teams

mySAP ERP Architecture 234278_ENG 1.75

mySAP Finance Modules 234268_ENG 1.75

mySAP Logistics Modules 234277_ENG 2.75

Planning and Implementing SAP Projects 234280_ENG 2.25

SAP NetWeaver 234281_ENG 1.75

SAP Overview 234171_ENG 2.5

SAP R/3 Administration 234279_ENG 2.75

ARCH 2.0: Designing Cisco Network ServiceArchitectures

Cisco ARCH 2.0: Advanced Addressing and RoutingDesign 253554_ENG 2.25

Cisco ARCH 2.0: Advanced WAN Services Design 253555_ENG 1.5

Cisco ARCH 2.0: Cisco SONA and Cisco EnterpriseArchitecture Design 253553_ENG 2.5

Cisco ARCH 2.0: ECommerce Module Design 253558_ENG 1.75

Cisco ARCH 2.0: Enterprise Data Center Design 253556_ENG 1.75

Cisco ARCH 2.0: IP Multicast Design 253561_ENG 1.75

Cisco ARCH 2.0: IPsec and SSL VPN Design 253560_ENG 1.75

Cisco ARCH 2.0: Network Management with CiscoIOS Software 253563_ENG 1.75

Cisco ARCH 2.0: Security Services Design 253559_ENG 2

Cisco ARCH 2.0: Storage Area Network DesignConsiderations 253557_ENG 1.5

Cisco ARCH 2.0: Voice Over WLAN Design 253562_ENG 1.75

BCMSN 3.0: Building Cisco Multilayer SwitchedNetworks

Cisco BCMSN 3.0: Campus Networks 241672_ENG 2

Cisco BCMSN 3.0: Configuring and ImplementingWLANs 242079_ENG 2.5

Cisco

INTERNET AND NETWORK TECHNOLOGIES


07/2009 79/153


Cisco BCMSN 3.0: Configuring Campus Switches toSupport Voice 242091_ENG 1.5

Cisco BCMSN 3.0: Defining Virtual Local AreaNetworks (VLANS) 242001_ENG 2.25

Cisco BCMSN 3.0: Implementing High AvailabilityIn a Campus Environment 242057_ENG 2.5

Cisco BCMSN 3.0: Implementing InterVLANRouting 242043_ENG 3

Cisco BCMSN 3.0: Implementing Spanning Tree 242024_ENG 4.5

Cisco BCMSN 3.0: Implementing Trunks and theVirtual Trunking Protocol (VTP) 242011_ENG 3.75

Cisco BCMSN 3.0: Mitigating Service Loss and DataTheft 242099_ENG 3

Cisco BCMSN 3.0: Wireless LANs 242069_ENG 2.25

BSCI 3.0: Building Scalable Cisco Internetworks

Cisco BSCI 3.0: BGP for Enterprise ISP Connectivity 244386_ENG 2.75

Cisco BSCI 3.0: Configuring Advanced Elements ofOSPF 244383_ENG 2.5

Cisco BSCI 3.0: Configuring EIGRP 244371_ENG 2

Cisco BSCI 3.0: Configuring Simple Elements ofOSPF 244382_ENG 2

Cisco BSCI 3.0: EIGRP Options, Authentication, andIssues 244381_ENG 3

Cisco BSCI 3.0: Implementing IPv6 244388_ENG 3

Cisco BSCI 3.0: Implementing Multicast 244387_ENG 2.5

Cisco BSCI 3.0: Manipulating Routing Updates 244385_ENG 3.5

Cisco BSCI 3.0: Network Requirements 244253_ENG 1.75

Cisco BSCI 3.0: The ISIS Protocol 244384_ENG 2.5

Cisco BSCI 3.0: Tuning BGP Implementations 244832_ENG 2.25

Cisco BSCI 3.0: Tuning OSPF Configurations 244639_ENG 3.5

CIPT1 4.1: Cisco IP Telephony Part 1

Cisco Access Gateways and Intercluster Trunks 234794_ENG 2


07/2009 80/153


Cisco Catalyst Switches and IP Communicator 234792_ENG 2.5

Cisco IP Phone Features, Configuring 234798_ENG 3.25

Configuring Basic and Complex Route Plans 234795_ENG 4

Configuring Cisco CallManager Applications 234799_ENG 2.75

Configuring Media Resources and Adding Users 234797_ENG 2.75

Fundamentals of Cisco CallManager 234790_ENG 2.25

IP Phones and CallManager Configuration 234791_ENG 2

Telephony Class of Service and Call Admission 234796_ENG 4.25

Using the BAT Application and TAPS Tool 234793_ENG 2.5


Cisco CIPT1 6.0: Administration of Cisco UnifiedCommunications Manager cc_cstl_a02_it_enus 2

Cisco CIPT1 6.0: Call Privileges and Call Coverage cc_cstl_a06_it_enus 2

Cisco CIPT1 6.0: Gateways, Routing, and DigitManipulation cc_cstl_a05_it_enus 2

Cisco CIPT1 6.0: Implementing and Hardening IPPhones cc_cstl_a04_it_enus 1.5

Cisco CIPT1 6.0: Implementing Media Resources cc_cstl_a07_it_enus 1.5

Cisco CIPT1 6.0: Introduction to Cisco UnifiedCommunications Manager cc_cstl_a01_it_enus 2

Cisco CIPT1 6.0: SingleSite OnNet Calling cc_cstl_a03_it_enus 1.5

Cisco CIPT1 6.0: User Features and Call Presence cc_cstl_a08_it_enus 2

Cisco CIPT1 6.0: Voice Mail and Video Integration cc_cstl_a09_it_enus 2


Cryptography and PKI 237604_ENG 1.5

IP Telephony Authentication and Encryption 237612_ENG 2

IP Video Telephony 237622_ENG 2

Managing the CallManager System 237645_ENG 2

Monitoring IP Telephony 237632_ENG 2.5


07/2009 81/153


Securing Cisco CallManager 237583_ENG 2.5

Toll Fraud Prevention and IP Phone Security 237594_ENG 2


Cisco CIPT2 6.0: Bandwidth Management and CallAdmission Control cc_cstp_a02_it_enus 2

Cisco CIPT2 6.0: Centralized CallProcessingRedundancy cc_cstp_a03_it_enus 1.5

Cisco CIPT2 6.0: Features and Applications forMultisite Deployments cc_cstp_a04_it_enus 2.5

Cisco CIPT2 6.0: IP Telephony Security cc_cstp_a05_it_enus 2

Cisco CIPT2 6.0: Multisite Deployments cc_cstp_a01_it_enus 2

CVOICE 6.0: Cisco Voice over IP

Cisco CVOICE 6.0: Configuring Basic GatekeeperFunctionality 259269_ENG 1

Cisco CVOICE 6.0: Configuring Digital Voice Ports 259215_ENG 2.5

Cisco CVOICE 6.0: Dial Plans and Numbering Plans 259238_ENG 1.5

Cisco CVOICE 6.0: Digit Manipulation, PathSelection, and Calling Privileges 259247_ENG 2.75

Cisco CVOICE 6.0: Introducing H.323 Gatekeepers 259260_ENG 2

Cisco CVOICE 6.0: ITSP Connectivity 259275_ENG 1.25

Cisco CVOICE 6.0: Understanding Call Types,Analog Voice Ports, and Dial Peers 259205_ENG 2.5

Cisco CVOICE 6.0: Understanding VoIPComponents and Requirements 259193_ENG 2.5

Cisco CVOICE 6.0: VoIP Gateway Implementation 259226_ENG 2.5

Cisco CVOICE 6.0: VoIP Overview 259183_ENG 2.25

DESGN 2.0: Designing For Cisco InternetworkSolutions

Cisco DESGN 2.0: Designing Enterprise WANs 250918_ENG 2

Cisco DESGN 2.0: IP Address and Routing ProtocolDesign 250927_ENG 2.5


07/2009 82/153


Cisco DESGN 2.0: Multilayer Campus Design 250908_ENG 2.5

Cisco DESGN 2.0: Network Design Methodology 250733_ENG 2.5

Cisco DESGN 2.0: Network Security Solutions 250967_ENG 2.5

Cisco DESGN 2.0: Structuring and Modularizing theNetwork 250773_ENG 2.5

Cisco DESGN 2.0: Voice Networking 250980_ENG 2.5

Cisco DESGN 2.0: Wireless Networking 250993_ENG 3

ICND1 1.0: Interconnecting Cisco NetworkingDevices Part 1

Cisco ICND1 1.0: Network Communications andConnections 254014_ENG 2.25

Cisco ICND1 1.0: Network EnvironmentManagement 254088_ENG 1.5

Cisco ICND1 1.0: Network Fundamentals 254004_ENG 2.25

Cisco ICND1 1.0: Packet Delivery, Security, andRemote Access on the Router 254064_ENG 2

Cisco ICND1 1.0: Routing and Addressing in theLAN 254053_ENG 2.25

Cisco ICND1 1.0: Switched LANs 254025_ENG 2.25

Cisco ICND1 1.0: Switch Optimization, Security, andTroubleshooting 254036_ENG 1.5

Cisco ICND1 1.0: WAN Encapsulation and DynamicRouting using RIP 254081_ENG 1.25

Cisco ICND1 1.0: WAN Technologies and Routing 254073_ENG 1.75

Cisco ICND1 1.0: Wireless LANs 254044_ENG 1.75

ICND2 1.0: Interconnecting Cisco NetworkingDevices Part 2

Cisco ICND2 1.0: Access Control Lists 254717_ENG 2

Cisco ICND2 1.0: Address Space Management 254727_ENG 1.5

Cisco ICND2 1.0: EIGRP Implementation 254490_ENG 1.5

Cisco ICND2 1.0: Extending the LAN to a WAN 254748_ENG 1.5

2.5


07/2009 83/153


Cisco ICND2 1.0 Improving Switched Network andVLAN Performance 254464_ENG

Cisco ICND2 1.0: Routing Fundamentals, Subnetting,and VLSMs 254475_ENG 1.5

Cisco ICND2 1.0: SingleArea OSPF Implementation 254483_ENG 1.5

Cisco ICND2 1.0: Small and Medium NetworkImplementations 254454_ENG 1.5

Cisco ICND2 1.0: Transitioning to IPv6 254735_ENG 1.5

Cisco ICND2 1.0: VPN and PointtoPoint WANConnections 254741_ENG 1

IINS 1.0: Security: Implementing Cisco IOS NetworkSecurity

Cisco IINS 1.0: Cryptography, Encryption, andDigital Signatures cc_iins_a05_it_enus 2.5

Cisco IINS 1.0: IP Security SitetoSite VirtualPrivate Networks cc_iins_a06_it_enus 1.5

Cisco IINS 1.0: LAN, SAN, Voice, and EndpointSecurity cc_iins_a08_it_enus 2

Cisco IINS 1.0: Mitigating Layer 2 Attacks cc_iins_a09_it_enus 1

Cisco IINS 1.0: Network Security Principles I cc_iins_a01_it_enus 2

Cisco IINS 1.0: Network Security Principles II cc_iins_a02_it_enus 2

Cisco IINS 1.0: Network Security Using Cisco IOSFirewalls cc_iins_a04_it_enus 2.5

Cisco IINS 1.0: Network Security Using Cisco IOSIPS cc_iins_a07_it_enus 1.5

Cisco IINS 1.0: Perimeter Security cc_iins_a03_it_enus 1.5

IIUC 1.0: Implementing Cisco IOS UnifiedCommunications

Cisco IIUC 1.0: Cisco Unity Express Implementation cc_iiuc_a07_it_enus 1

Cisco IIUC 1.0: Introducing Cisco UnifiedCommunication Manager Express cc_iiuc_a05_it_enus 1.5

Cisco IIUC 1.0: Supporting Cisco UnifiedCommunications Manager Express cc_iiuc_a06_it_enus 1

Cisco IIUC 1.0: The Cisco Smart BusinessCommunications System cc_iiuc_a08_it_enus 1.5


07/2009 84/153


Cisco IIUC 1.0: Unified Communications Systemsand Telephony Operations cc_iiuc_a01_it_enus 2.1

Cisco IIUC 1.0: VoIP Fundamentals I cc_iiuc_a02_it_enus 1.5

Cisco IIUC 1.0: VoIP Fundamentals II cc_iiuc_a03_it_enus 1.5

Cisco IIUC 1.0: VoIP Fundamentals III cc_iiuc_a04_it_enus 1

ISCW 1.0: Implementing Secure Converged WideArea Networks

Cisco ISCW 1.0: Configuring Cisco Easy VPN 245263_ENG 2

Cisco ISCW 1.0: Configuring the CPE and VerifyingBroadband ADSL 245217_ENG 2

Cisco ISCW 1.0: Frame Mode MPLS Implementation 245226_ENG 3

Cisco ISCW 1.0: IOS Firewalls and IOS IPS 245566_ENG 3.5

Cisco ISCW 1.0: IPSec VPN Configuration 245250_ENG 2.25

Cisco ISCW 1.0: IPSec VPNs 245239_ENG 2.5

Cisco ISCW 1.0: Mitigating Network Attacks andDisabling Unused Services 245272_ENG 3.25

Cisco ISCW 1.0: Network Connectivity 245204_ENG 2.75

Cisco ISCW 1.0: Securing Management Features andAAA 245554_ENG 2.75

Cisco ISCW 1.0: Securing Routers, AdministrativeAccess, and Access Lists 245543_ENG 2.25

IUWNE 1.0: Implementing Cisco Unified WirelessNetworking Essentials

Cisco IUWNE 1.0: Access Point Management cc_iuwn_a06_it_enus 2.5

Cisco IUWNE 1.0: Cisco WCS Administration cc_iuwn_a11_it_enus 1.5

Cisco IUWNE 1.0: Introducing, Installing, andAdministering WCS cc_iuwn_a10_it_enus 1.5

Cisco IUWNE 1.0: Unified Wireless Network BasicArchitecture cc_iuwn_a05_it_enus 2

Cisco IUWNE 1.0: Wireless Antennae and SpreadSpectrum Technologies cc_iuwn_a02_it_enus 1.5

Cisco IUWNE 1.0: Wireless Clients cc_iuwn_a07_it_enus 2.5


07/2009 85/153


Cisco IUWNE 1.0: Wireless Frame Basics andNonstandard Technologies cc_iuwn_a04_it_enus 2

Cisco IUWNE 1.0: Wireless Fundamentals cc_iuwn_a01_it_enus 1.5

Cisco IUWNE 1.0: Wireless Regulation Bodies,Standards, and Certifications cc_iuwn_a03_it_enus 1.5

Cisco IUWNE 1.0: WLAN Authentication andEncryption cc_iuwn_a09_it_enus 2.5

Cisco IUWNE 1.0: WLAN Maintenance andTroubleshooting cc_iuwn_a12_it_enus 1.5

Cisco IUWNE 1.0: WLAN Security Basics cc_iuwn_a08_it_enus 1.5

ONT 1.0: Optimizing Converged Cisco Networks

Cisco ONT 1.0: AutoQoS 246231_ENG 2

Cisco ONT 1.0: Classification and Marking 246166_ENG 2

Cisco ONT 1.0: IP QoS and its Implementation 246156_ENG 1.75

Cisco ONT 1.0: Network Requirements andIntroduction to VoIP 246137_ENG 2.25

Cisco ONT 1.0: Queuing 246175_ENG 2

Cisco ONT 1.0: Supporting VoIP 246147_ENG 2

Cisco ONT 1.0: TCP and QoS Traffic Managementand Mechanisms 246184_ENG 2.5

Cisco ONT 1.0: Wireless Implementations 246334_ENG 3

DESGN 1.2 Designing for Cisco InternetworkSolutions

Basic Cisco Campus Switching DesignConsiderations 108675_ENG 3

Basic Cisco WAN Design Considerations 108676_ENG 3

Cisco Concepts for Structuring Networks 108674_ENG 4

Cisco Design Case Study 108682_ENG 1

Cisco Design Principles 108673_ENG 2

Cisco IP Addressing Design Concepts 108677_ENG 3

4

34

Cisco CCDA/CCDP Certification


07/2009 86/153


Cisco Routing Protocol Design Considerations 108678_ENG

Examining Cisco Customer Requirements andExisting Network Topology Methodologies 110508_ENG 3

Introduction to Cisco Network Management DesignConcepts 108681_ENG 3

Introduction to Cisco Security Design Concepts 108679_ENG 3

Introduction to Cisco Voice Design Concepts 108680_ENG 5

CompTIA iNet+: Internet and Web Technologies

Business Concepts and the Internet 211516_ENG 2.5

Internet Client Infrastructure and Applications 211521_ENG 3.25

Internet Fundamentals 211522_ENG 2.25

Internet Servers and Services 211523_ENG 2.75

Internet Site Development 211520_ENG 2.25

Networking Fundamentals 211517_ENG 2.75

Networking Security Fundamentals 211518_ENG 2.75

Securing and Troubleshooting Networks 211948_ENG 2.25

Web Development Fundamentals 211519_ENG 3.25

CompTIA iNET+

CompTIA Network+ 2005

Fault Tolerance and Disaster Recovery 218762_ENG 1.75

IP Addressing and Subnetting 218741_ENG 2.75

LAN Technologies 218693_ENG 3.5

Networking Protocols 218703_ENG 2.5

Network Operating Systems and Clients 218763_ENG 2

Network Security 218760_ENG 2.75

Network Troubleshooting 218761_ENG 2.75

The Fundamentals of Networking 218678_ENG 3.5

WANs and Remote Connectivity 218759_ENG 2.25

CompTIA Networking, Internetworking, andSecurity Technologies


07/2009 87/153


Working with TCP/IP 221224_ENG 1.75

CompTIA Network+ 2009

CompTIA Network+ 2009: Managing and Monitoringthe Network cs_ctnt_a10_it_enus 2

CompTIA Network+ 2009: Network Addressing cs_ctnt_a08_it_enus 1.5

CompTIA Network+ 2009: Network Components cs_ctnt_a02_it_enus 1.5

CompTIA Network+ 2009: Network Devices cs_ctnt_a03_it_enus 1.5

CompTIA Network+ 2009: Network Fundamentals cs_ctnt_a01_it_enus 2

CompTIA Network+ 2009: Network Protocols cs_ctnt_a05_it_enus 3

CompTIA Network+ 2009: Network Security cs_ctnt_a12_it_enus 2.5

CompTIA Network+ 2009: Routing cs_ctnt_a09_it_enus 1

CompTIA Network+ 2009: Troubleshooting theNetwork cs_ctnt_a11_it_enus 2

CompTIA Network+ 2009: Wide Area Networks cs_ctnt_a06_it_enus 1.5

CompTIA Network+ 2009: Wireless Networks cs_ctnt_a07_it_enus 1.5

CompTIA Security+ 2008

CompTIA Security + 2008: Auditing, SecurityPolicies, and Disaster Recovery cs_sety_a09_it_enus 2.5

CompTIA Security + 2008: Authentication Methods cs_sety_a03_it_enus 2

CompTIA Security + 2008: Cryptography cs_sety_a02_it_enus 2

CompTIA Security + 2008: Messaging, User, andRole Security cs_sety_a04_it_enus 3

CompTIA Security + 2008: Ports, Protocols, andNetwork Security cs_sety_a06_it_enus 3

CompTIA Security + 2008: Public Key Infrastructureand Access Security cs_sety_a05_it_enus 3.5

CompTIA Security + 2008: Risk Analysis,Vulnerability Testing, IDS, and Forensics cs_sety_a08_it_enus 1.5

CompTIA Security + 2008: Threat Mitigation cs_sety_a01_it_enus 2

CompTIA Security + 2008: WiFi and RemoteAccess cs_sety_a07_it_enus 2


07/2009 88/153


IPv6 and Future Applications

IPv6 80284_ENG 5

5

Lightweight Directory Access Protocol

Designing and Maintaining LDAP Directory Services 84923_ENG 4

LDAP Fundamentals 85776_ENG 3

Data/Telecommunications

Storage Technology Foundations

Fiber Channel Storage Attached Networks 240072_ENG 2.5

Information Availability 240092_ENG 2.5

Intelligent Storage Systems 240056_ENG 1.5

Introduction to Storage Technology 240031_ENG 1.5

IP SANs and Content Addressed Storage 240082_ENG 1.75

Monitoring and Managing the Data Center 241031_ENG 2.5

Network Storage Systems 240062_ENG 2

Physical Disks and RAID Arrays 240047_ENG 2

Replication and Business Continuity 241020_ENG 2.5

Securing Storage 254190_ENG 2.25

Storage System Architecture 240039_ENG 1.25

Storage Virtualization Technologies 254207_ENG 2.25

EMC

Cisco Express Guide Series

ARCH 2.0: Designing Cisco Network ServiceArchitecture (642873) Express Guide _pc_eg_444113

Building Cisco Multilayer Switched Networks v3.0(Exam 642812) Express Guide _pc_eg_444493

Building Scalable Cisco Internetworks v3.0 (Exam642901) Express Guide _pc_eg_444492

CIPT1 6.0: Implementing Cisco UnifiedCommunications Manager Part 1 (642446) ExpressGuide

_pc_eg_444125

Express Guides


07/2009 89/153


CIPT2 6.0: Implementing Cisco UnifiedCommunications Manager Part 2 (642456) ExpressGuide

_pc_eg_444126

Cisco IP Telephony Part 2 v4.1 (Exam 642 444)Express Guide _pc_eg_444481

Cisco IP Telephony v4.1 (Exam 642444) ExpressGuide _pc_eg_444473

Cisco Secure Virtual Private Networks v4.7 (Exam642511) Express Guide _pc_eg_444474

Cisco Voice Over IP v5.0 (Exam 642432) ExpressGuide _pc_eg_444488

Cisco Wireless LAN Advanced Topics v1.0 (Exam642586, 642587) Express Guide _pc_eg_444108

Configuring BGP on Cisco Routers v3.2 (Exam642661) Express Guide _pc_eg_444487

CVOICE 6.0: Cisco Voice over IP (642436) ExpressGuide _pc_eg_444127

Designing for Cisco Internetwork Solutions v2.0(Exam 640863) Express Guide _pc_eg_444104

ICND 1 1.0: Interconnecting Cisco NetworkingDevices Part 1 (640882) Express Guide _pc_eg_444111

ICND2 1.0: Interconnecting Cisco NetworkingDevices Part 2 (640816) Express Guide _pc_eg_444112

IINS 1.0: Implementing Cisco IOS Network Security(640553) Express Guide _pc_eg_444129

IIUC 1.0: Implementing Cisco IOS UnifiedCommunications (640460) Express Guide _pc_eg_444128

Implementing Cisco Intrusion Prevention SystemsIPS v6.0 (Exam 642533) Express Guide _pc_eg_444110

Implementing Cisco MPLS v2.2 (Exam 642 611)Express Guide _pc_eg_444496

Implementing Cisco QoS v2.2 (Exam 642642)Express Guide _pc_eg_444491

Implementing Cisco Voice Gateways andGatekeepers v2.0 (Exam 642453) Express Guide _pc_eg_444102

Implementing Intrusion Prevention Systems v5.0(Exam 642532) Express Guide _pc_eg_444467


07/2009 90/153


Implementing Secure Converged Wide AreaNetworks v1.0 (Exam 642825) Express Guide _pc_eg_444494

IP Telephony Troubleshooting v4.0 (Exam 642 424)Express Guide _pc_eg_444457

Optimizing Converged Cisco Networks v1.0 (Exam642845) Express Guide _pc_eg_444495

Securing Cisco Network Devices v2.0 (Exam642552) Express Guide _pc_eg_444499

Securing Hosts Using Cisco Security Agent v3.0(Exam 642513) Express Guide _pc_eg_444490

Securing Networks with Cisco Routers and Switchesv2.0 (Exam 642503) Express Guide _pc_eg_444105

Securing Networks with PIX and ASA v4.0 (Exam642522) Express Guide _pc_eg_444466

TUC 1.0: Troubleshooting Cisco UnifiedCommunications Systems (642426) Express Guide _pc_eg_444122

CompTIA Express Guides Series

CompTIA Security+ 2008 Express Guide _pc_eg_444130

The Information Systems Security EngineeringProfessional (ISSEP) Domains

Certification and Accreditation 206761_ENG 1.75

Systems Security Engineering 206760_ENG 2.75

Technical Management 206762_ENG 1.25

US Government Information Assurance Regulations 206763_ENG 2.25

ISC 2

Mentoring Assets

Mentoring 156215 Check Point Certified SecurityAdministrator (CCSA) NGX mnt156215

Mentoring 1D0470 CIW Security Professional mnt1d0470

Mentoring 640460 Implementing Cisco IOS UnifiedCommunications (IIUC) mnt640460

Mentoring 640553 Implementing Cisco IOSNetwork Security (IINS) mnt640553

Mentoring Assets


07/2009 91/153


Mentoring 640721 Implementing Cisco UnifiedWireless Networking Essentials (IUWNE) mnt640721

Mentoring 640802 Cisco Certified NetworkAssociate (CCNA) mnt640802

Mentoring 640816 Interconnecting CiscoNetworking Devices Part 2 (ICND2) mnt640816

Mentoring 640822 Interconnecting CiscoNetworking Devices Part 1 (ICND1) mnt640822

Mentoring 640863 Designing for Cisco InternetworkSolutions (DESGN) mnt640863

Mentoring 642812 Building Converged CiscoMultilayer Switched Networks (BCMSN) mnt642812

Mentoring 642825 Implementing Secure ConvergedWide Area Networks (ISCW) mnt642825

Mentoring 642845 Optimized Converged CiscoNetworks (ONT) mnt642845

Mentoring 642873 Designing Cisco Network ServiceArchitectures (ARCH) mnt642873

Mentoring 642901 Building Scalable CiscoInternetworks (BSCI) mnt642901

Mentoring 70526 C# TS: Microsoft .NETFramework 2.0 WindowsBased ClientDevelopment

mnt70526cs

Mentoring 70526 VB TS: Microsoft .NETFramework 2.0 WindowsBased ClientDevelopment

mnt70526vb

Mentoring 70529 C# TS: Microsoft .NETFramework 2.0 Distributed ApplicationDevelopment

mnt70529cs

Mentoring 70529 VB TS: Microsoft .NETFramework 2.0 Distributed ApplicationDevelopment

mnt70529vb

Mentoring Certified Information Systems SecurityProfessional (CISSP) mntcissp

Mentoring E20001 Information Storage andManagement (Storage Technology Foundations) mnte20001

Mentoring N10003 Network+ 2005 mntn10003

Mentoring N10004 Network+ mntn10004


07/2009 92/153


Mentoring SY0101 Security+ mntsy0101

Mentoring SY0201 Security+ mntsy0201

Mentoring Systems Security Certified Practitioner(SSCP) mntsscp

Introduction to Voice over IP

PSTN and VoIP Fundamentals dt_voce_a01_it_enus 2

VoIP Quality and Security dt_voce_a03_it_enus 1.5

VoIP Technologies dt_voce_a02_it_enus 3

Networking and TelecommunicationsFundamentals

TCP/IP: Mobile IP and IP Mobility

IP Mobility 211789_ENG 2.25

Mobile IP 211788_ENG 1.75

TCP/IP: Network Management Protocols

SNMP, MIBs and RMON 210670_ENG 2.5

TCP/IP: Protocols for Securing Web Transactions

Digital Payments 212561_ENG 2.75

Network Protocols

CompTIA Security+

Communications Security 84870_ENG 6

General Security Concepts 84869_ENG 6

Infrastructure Security 84871_ENG 7

Operational and Organizational Security 84873_ENG 6

Information System Security

Access Control and Physical Security 70446_ENG 4

The Certified Information Systems SecurityProfessional (CISSP) Domains

CISSP Domain: Access Control 243986_ENG 2.5

CISSP Domain: Application Security 243998_ENG 2

CISSP Domain: Business Continuity and DisasterRecovery Planning 244085_ENG 2.5

Security Solutions


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CISSP Domain: Cryptography 244031_ENG 2

CISSP Domain: Information Security and RiskManagement 243962_ENG 3

CISSP Domain: Legal, Regulations, Compliance andInvestigations 244096_ENG 2.5

CISSP Domain: Operations Security 244020_ENG 2.5

CISSP Domain: Physical (Environmental) Security 244059_ENG 2

CISSP Domain: Security Architecture and Design 243975_ENG 2.5

CISSP Domain: Telecommunications and NetworkSecurity 244069_ENG 3.5

Test Preps

TestPrep 156215 Check Point Certified SecurityAdministrator (CCSA) NGX TP156215_ENG

TestPrep 1D0470 CIW Security Professional TP1D0470_ENG

TestPrep 640721 Implementing Cisco UnifiedWireless Networking Essentials (IUWNE) 1.0 cc_iuwn_a01_tp_enus 1.5

TestPrep 640802 Cisco Certified Network Associate(CCNA) TP640802_ENG

TestPrep 640816 Interconnecting Cisco NetworkingDevices Part 2 (ICND2) TP640816_ENG

TestPrep 640822 Interconnecting Cisco NetworkingDevices Part 1 (ICND1) TP640822_ENG

TestPrep 640863 Designing for Cisco InternetworkSolutions (DESGN) TP640863_ENG

TestPrep 642812 Building Converged CiscoMultilayer Switched Networks (BCMSN) TP642812_ENG

TestPrep 642825 Implementing Secure ConvergedWide Area Networks (ISCW) TP642825_ENG

TestPrep 642845 Optimizing Converged CiscoNetworks (ONT) TP642845_ENG

TestPrep 642873 Designing Cisco Network ServiceArchitectures (ARCH) TP642873_ENG

TestPrep 642901 Building Scalable CiscoInternetworks (BSCI) TP642901_eng

Test Preps


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TestPrep Certified Information Systems SecurityProfessional (CISSP) TPCISSP_ENG

TestPrep E20001 Information Storage andManagement (Storage Technology Foundations) TPE20001_ENG

TestPrep N10003 Network+ 2005 TPN10003_ENG

TestPrep N10004 Network+ cs_ctnt_a01_tp_enus

TestPrep SY0101 Security+ TPSY0101_ENG

TestPrep SY0201 Security+ TPSY0201_ENG

TestPrep Systems Security Certified Practitioner(SSCP) TPSSCP_ENG

Understanding and Evaluating RFID Technology foryour Business

RFID Applications Management 232057_ENG 2.5

RFID Technology and Business Applications 232047_ENG 2

Wireless

Advanced Wireless Technologies

4G Communication Systems 219523_ENG 2.25

4G Implementations 221229_ENG 2.25

Beyond 3G (B3G) 219522_ENG 2.5

NonCellular Wireless Technology 219524_ENG 2.5

Wireless Communications

Customer Service Representative, Process

Customer Service Processes and Procedures cust_08_a01_bs_enus 3

Dealing with Irrational Customers and EscalatingComplaints cust_08_a04_bs_enus 2

Quality in a Support Center cust_08_a02_bs_enus 3.5

Support Center Tools, Technologies and Metrics cust_08_a03_bs_enus 3

Customer Service Representative, Professionalism

3

IT Business

IT BUSINESS


07/2009 95/153


Support Center Services and Work Environment |n cust_06_a02_bs_enus

Team and Customer Relationships cust_06_a03_bs_enus 3

The Customer Service Representative (CSR) cust_06_a01_bs_enus 3.5

Customer Service Representative, Skills

Communication Skills cust_07_a02_bs_enus 3.5

Conflict, Stress, and Time Management cust_07_a03_bs_enus 3.5

Customer Interactions cust_07_a01_bs_enus 3.5

Internal Consulting for the Technical Professional

Creating Effective Contracts CONS0132 1.5 3

Resistance and Technical Professional Consultants CONS0134 2.5

The Technical Professional as Internal Consultant CONS0131 2 4

Using Data as a Technical Professional Consultant CONS0133 4

IT Infrastructure Library (ITIL) Foundations V3

ITIL V3 Continual Service ImprovementFundamentals ib_itil_a09_it_enus 1.5

ITIL V3 ITIL and the Service Lifecycle ib_itil_a01_it_enus 1.5

ITIL V3 Service Design Fundamentals ib_itil_a04_it_enus 2

ITIL V3 Service Design Processes ib_itil_a05_it_enus 2.5

ITIL V3 Service Operation Principles and Functions ib_itil_a07_it_enus 2

ITIL V3 Service Operation Processes ib_itil_a08_it_enus 1.5

ITIL V3 Service Strategy Fundamentals ib_itil_a02_it_enus 2.4

ITIL V3 Service Strategy Processes ib_itil_a03_it_enus 1.1

ITIL V3 Service Transition Processes and Principles ib_itil_a06_it_enus 2.5


07/2009 96/153


IT Infrastructure Library (ITIL) v3 FoundationSyllabus v4.2

ITIL V3 Foundation Syllabus v4.2: Continual ServiceImprovement Fundamentals ib_itlu_a09_it_enus 1.5

ITIL V3 Foundation Syllabus v4.2: ITIL and theService Lifecycle ib_itlu_a01_it_enus 1.5

ITIL V3 Foundation Syllabus v4.2: Service DesignFundamentals ib_itlu_a04_it_enus 2

ITIL V3 Foundation Syllabus v4.2: Service DesignProcesses ib_itlu_a05_it_enus 2.5

ITIL V3 Foundation Syllabus v4.2: Service OperationPrinciples and Functions ib_itlu_a07_it_enus 2

ITIL V3 Foundation Syllabus v4.2: Service OperationProcesses ib_itlu_a08_it_enus 1.5

ITIL V3 Foundation Syllabus V4.2: Service StrategyFundamentals ib_itlu_a02_it_enus 2.4

ITIL V3 Foundation Syllabus v4.2: Service StrategyProcesses ib_itlu_a03_it_enus 1.1

ITIL V3 Foundation Syllabus v4.2: Service TransitionProcesses and Principles ib_itlu_a06_it_enus 2.5

Managing Technical Professionals

Attracting, Motivating, and Retaining TechnicalProfessionals MGMT0292 3 3.5 3.5 3.5

Developing Career Plans for Your TechnicalProfessionals MGMT0294 2 3.5 3.5 3.5

Managing Technical Professionals Simulation MGMT0290 0.5

Models for Managing Technical Professionals MGMT0293 3.5 4.5 4.5 4.5

Understanding Technical Professionals MGMT0291 1.5 2.5 2.5 2.5

Moving from Technical Professional to Management

Communication Skills for Successful Management MGMT0122 3 3 3

From Technical Professional to LeadershipSimulation MGMT012S 0.5

Leadership Development for Technical Professionals MGMT0124 2.5 3 3

Management Development for TechnicalProfessionals MGMT0121 5 3.5 3.5


07/2009 97/153


Process Management Skills MGMT0123 2.5 4.5 4.5

Strategies for Transitioning into Management MGMT0125 3 6.5 6.5

Transitioning From Technical Professional toManagement MGMT0120 0.5

Strategic IT Planning

IT Challenges: Present and Future STGY0223 2.5

Setting the Stage for IT Success STGY0221 2.5

Strategic Decision Making STGY0222 1.5

Strategic IT Planning Simulation STGY0220 0.5

Technical Support Agent Skills

Assessing Customer Behavior CUST0163 1.5 4.5

Technical Support Agent Skills Simulation CUST0160 0.5

Technical Support Agent Survival Skills CUST0164 1.5 3.5

Technical Support Essentials CUST0162 1.5 5

The Contact Center and Technical Support Agent CUST0161 1.5 4.5

8

Mentoring Assets

Mentoring ITIL V3 Foundation (ITV3F) mntitv3f

Mentoring Assets

Test Preps

TestPrep ITIL V3 Foundation (ITV3F) TPITV3F_ENG

Test Preps

ITPro Collection

CompTIA A+ 2006 Depot Technician

Implementing IT Security and Workplace SafetyMeasures 251135_ENG 1

Maintaining Printers and Scanners 251134_ENG 2

Managing Laptops and Portable Devices 251133_ENG 1.5

Working with Personal Computer Components 251132_ENG 3.5

CompTIA A+

OPERATING SYSTEMS AND SERVER TECHNOLOGIES


07/2009 98/153


CompTIA A+ 2006 Essentials

Laptop Components, Peripherals, and Networks 242526_ENG 3.25

Operating Systems 242527_ENG 2.5

Personal Computer Components 242525_ENG 2.75

Security, Safety, and Communication 242528_ENG 2

CompTIA A+ 2006 IT Technician

Installing and Troubleshooting Printers and Scanners 245879_ENG 1.5

Installing, Configuring, and Troubleshooting PCComponents 245875_ENG 2

Maintaining Operating Systems 245878_ENG 3

Managing IT Security 245880_ENG 1.5

Recognizing Safety Procedures, EffectiveCommunication, and Professional Behavior 245881_ENG 1.25

Understanding and Maintaining Networks 245877_ENG 2.5

Working with Laptops and Portable Devices 245876_ENG 1.25

CompTIA A+ 2006 Remote Support Technician

Adding and Fixing Printers and Scanners 250875_ENG 1.5

Adding, Optimizing, and Troubleshooting PCComponents 250846_ENG 1.5

Implementing IT Security 250883_ENG 1.5

Managing Operating Systems 250848_ENG 3

Understanding and Supporting Networks 250847_ENG 1.5

Using Effective Remote Communication 250893_ENG 1

CompTIA Server+ 2005

Disaster Recovery and Server Backups 222048_ENG 2.25

IDE, SCSI, and Server Storage 223341_ENG 2

Installation and Configuration 222046_ENG 2.25

Maintenance and Environment 222049_ENG 2.25

Servers and their Components 222045_ENG 2.25

CompTIA Operating Systems and Servers


07/2009 99/153


Troubleshooting Servers 222050_ENG 2.75

Upgrading 222047_ENG 1.75

Microsoft Express Guide Series

Designing a Microsoft Windows Server 2003 ActiveDirectory and Network Infrastructure (Exam 70297)Express Guide

_pc_eg_70297

Design Security for a Microsoft Windows ServerNetwork 2003 Network (Exam 70298) ExpressGuide

_pc_eg_70298

Implementing, Managing, Maintaining a WindowsServer 2003 Network Infrastructure (Exam 70291)Express Guide

_pc_eg_70291

Managing and Maintaining a Microsoft WindowsServer 2003 Environment (Exam 70290) ExpressGuide

_pc_eg_70290

Managing and Maintaining a Microsoft WindowsServer 2003 Environment for an MCSA Certified onWindows 2000 (Exam 70292) Express Guide

_pc_eg_70292

Planning and Maintaining a Microsoft WindowsServer 2003 Network Infrastructure (Exam 70293)Express Guide

_pc_eg_70293

Planning, Implementing, and Maintaining a MicrosoftWindows Server 2003 Active Directory Infrastructure(Exam 70294) Express Guide

_pc_eg_70294

Planning, Implementing, and Maintaining a MicrosoftWindows Server 2003 Environment for an MCSECertified on Win 2000 (Exam 70296) Express Guide

_pc_eg_70296


Oracle Database 10g: Administration Workshop I R2Express Guide _pc_eg_444103

Express Guides

Microsoft Exchange Server 2007 Admin

Accessing Exchange Server 2007 Remotely es_mxsa_a06_it_enus 1.5

Configuring Outlook 2007 for Exchange Server 2007 es_mxsa_a10_it_enus 1

1.5

IT Professional


07/2009 100/153


Connectors, Transport Rules, and MessageCompliance in Exchange Server 2007 es_mxsa_a05_it_enus

Data Protection in Exchange Server 2007 es_mxsa_a07_it_enus 2

Disaster Recovery with Exchange Server 2007 es_mxsa_a08_it_enus 1

Installing and Transitioning to Exchange Server 2007 es_mxsa_a02_it_enus 1

Managing Default, Custom, and Public Folders inExchange Server 2007 es_mxsa_a04_it_enus 1.5

Managing Exchange Server 2007 es_mxsa_a03_it_enus 2.5

Monitoring and Security in Exchange Server 2007 es_mxsa_a09_it_enus 2

Preparing the Exchange Server 2007 Infrastructure es_mxsa_a01_it_enus 2.2

Microsoft Windows Vista Enterprise Support

Configuring and Troubleshooting User Access onWindows Vista mv_mvet_a04_it_enus 2

Configuring and Troubleshooting Windows VistaNetworking mv_mvet_a07_it_enus 2.5

Configuring and Troubleshooting Windows VistaSecurity mv_mvet_a03_it_enus 2.5

Deploying Windows Vista mv_mvet_a01_it_enus 2

Maintaining and Supporting Applications onWindows Vista mv_mvet_a08_it_enus 1.5

Managing and Troubleshooting Windows VistaSystems mv_mvet_a05_it_enus 2

Troubleshooting Windows Vista Deployments mv_mvet_a02_it_enus 2.5

Troubleshooting Windows Vista Performance andReliability mv_mvet_a06_it_enus 2

LPIC Junior Level Linux Professional (LPIC1) Exam101

Administering the X Window System 259938_ENG 2

Hardware Configurations for Linux 259935_ENG 2.25

Linux LPI


07/2009 101/153


Hardware Requirements 259934_ENG 1.5

Installing Linux 259936_ENG 2

Managing and Processing Text 259930_ENG 2.75

Managing Debian and Red Hat Packages 259937_ENG 1.25

Managing Files in Linux 259931_ENG 2.75

Mounting and Managing File Systems 259932_ENG 1.75

Partitions, File Systems, and Disk Quotas 259933_ENG 1.5

Redirection Approaches and Process Control 259929_ENG 1.75

Using the Linux Shell 259928_ENG 2.75

LPIC Junior Level Linux Professional (LPIC1) Exam102

Administering Linux System Tasks and BackupStrategies 259944_ENG 3.25

Administrative and Documentation Tasks in Linux 259942_ENG 1.75

Managing Linux Group and User accounts 259943_ENG 2.25

Networking Fundamentals in Linux 259945_ENG 3.5

Networking Services in Linux 259946_ENG 3

Printing in Linux 259940_ENG 3.25

Security in a Linux Environment 259948_ENG 3.25

The Linux Kernel 259939_ENG 2.25

Working with Sendmail and Apache 259947_ENG 2.25

Writing Shell Scripts in Linux 259941_ENG 3

Linux Intermediate System Administration

Linux Filesystem Management and File Sharing 221129_ENG 2.5

Linux Hardware Configuration and SystemMaintenance 221174_ENG 2.75

Linux Kernel Compilation and System Startup 221118_ENG 2.25

Linux Networking Configuration 221146_ENG 2

Linux Networking Services 221157_ENG 2.75

Linux LPI Level 2


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Linux System Customization and Automation 221197_ENG 2.25

Linux Troubleshooting 221186_ENG 2.25

Security in the Linux Environment 222680_ENG 2.75

IBM Lotus: Collaboration using Sametime andQuickPlace

IBM Lotus: Collaboration using Sametime andQuickPlace 99910_ENG 2

Lotus Domino R6

Mentoring Assets

entoring 70089 Planning, Deploying, and ManagingMicrosoft Systems Management Server 2003 mnt70089

Mentoring 220601 A+ Essentials mnt220601

Mentoring 220602 A+ IT Technician mnt220602

Mentoring 220603 A+ Remote Support Technician mnt220603

Mentoring 220604 A+ Depot Technician mnt220604

Mentoring 70236 TS: Configuring Exchange Server2007 mnt70236

Mentoring 70270 Installing, Configuring, andAdministering Microsoft Windows XP Professional mnt70270

Mentoring 70271 Supporting Users andTroubleshooting a Microsoft Windows XP OperatingSystem

mnt70271

Mentoring 70272 Supporting Users andTroubleshooting Desktop Applications on a MicrosoftWindows XP Operating System

mnt70272

Mentoring 70284 Implementing and ManagingMicrosoft Exchange Server 2003 mnt70284

Mentoring 70285 Designing a Microsoft ExchangeServer 2003 Organization mnt70285

Mentoring 70290 Managing and Maintaining aMicrosoft Windows Server 2003 Environment mnt70290

Mentoring 70291 Implementing, Managing, andMaintaining a Microsoft Windows Server 2003Network Infrastructure

mnt70291

Mentoring Assets


07/2009 103/153


Mentoring 70293 Planning and Maintaining aMicrosoft Windows Server 2003 NetworkInfrastructure

mnt70293

Mentoring 70294 Planning, Implementing, andMaintaining a Microsoft Windows Server 2003Active Directory Infrastructure

mnt70294

Mentoring 70297 Designing a Microsoft WindowsServer 2003 Active Directory and NetworkInfrastructure

mnt70297

Mentoring 70298 Designing Security for a MicrosoftWindows Server 2003 Network mnt70298

Mentoring 70299 Implementing and AdministeringSecurity in a Microsoft Windows Server 2003Network

mnt70299

Mentoring 70350 Implementing Microsoft InternetSecurity and Acceleration (ISA) Server 2004 mnt70350

Mentoring 70620 TS: Configuring Windows VistaClient mnt70620

Mentoring 70621 PRO: Upgrading your MCDSTCertification to MCITP Enterprise Support mnt70621

Mentoring 70622 PRO: Supporting andTroubleshooting Applications on a MicrosoftWindows Vista Client for Enterprise SupportTechnicians

mnt70622

Mentoring 70624 TS: Deploying and MaintainingWindows Vista Client and 2007 Microsoft OfficeSystem Desktops

mnt70624

Mentoring 70630 TS: Configuring Microsoft OfficeSharePoint Server 2007 mnt70630

Mentoring 70631 TS: Configuring MicrosoftWindows SharePoint Services 3.0 mnt70631

Mentoring 70640 TS: Windows Server 2008 ActiveDirectory, Configuring mnt70640

Mentoring 70642 TS: Windows Server 2008Network Infrastructure, Configuring mnt70642

Mentoring 70643 TS: Windows Server 2008Applications Infrastructure, Configuring mnt70643

Mentoring 70646 PRO: Windows Server 2008,Server Administrator mnt70646


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Mentoring 70647 PRO: Windows Server 2008,Enterprise Administrator mnt70647

Mentoring SK0002 Server+ 2005 mntsk0002

Mentoring XK0002 Linux+ mntxk0002

Microsoft ISA Server 2004

Access Configuration in ISA Server 2004 220810_ENG 3.25

Caching Configuration on an ISA Server 2004 222623_ENG 1.75

Firewall Configuration on ISA Server 2004 220812_ENG 3.25

Installation of ISA Server 2004 220808_ENG 2.75

ISA Server 2004 Management and Clientele 220809_ENG 2.75

Monitoring and Reporting in ISA Server 2004 220813_ENG 3.25

VPN and Exchange with ISA Server 2004 220811_ENG 3.25

Microsoft Project Server 2003: Planning, Deploying,and Managing an Enterprise Project ManagementSolution

Project Server 2003: Deploying Client Software 217666_ENG 1.75

Project Server 2003: Enterprise Features and Views 217669_ENG 2

Project Server 2003: EPM Administration andConfiguring Tracking 217670_ENG 2

Project Server 2003: Implementing Project Server andPlanning Client Deployment 217665_ENG 2.75

Project Server 2003: Installation and Configuration 217664_ENG 2

Project Server 2003: Planning Security Operations 217667_ENG 2.75

Project Server 2003: Planning the Infrastructure 217663_ENG 2.25

Project Server 2003: Project Data and Resource Data 217668_ENG 2

Project Server 2003: Testing and Troubleshooting 217671_ENG 2

Project Server 2003: The EPM Solution 217662_ENG 2.25

Microsoft SharePoint Portal Server 2003

Microsoft Enterprise Servers


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Deploying SharePoint 2003 213759_ENG 2.25

Maintaining and Securing Data in SharePoint 2003 213781_ENG 1.75

Managing and Retrieving Content in SharePoint 2003 213772_ENG 2.25

Managing Portal Sites and Using SharePoint 2003with Office 2003 213818_ENG 1.75

Managing Users and Sites in SharePoint 2003 213799_ENG 2

SharePoint 2003 Fundamentals 213750_ENG 1.75

Troubleshooting and Disaster Recovery of SharePoint2003 213809_ENG 1.75

Microsoft Systems Management Server 2003:Management and Administration

Microsoft SMS 2003: Collecting Inventory andSoftware Metering 213970_ENG 1.75

Microsoft SMS 2003: Distributing Software 214921_ENG 2.25

Microsoft SMS 2003: Installing and ConfiguringClients 215591_ENG 2.15

Microsoft SMS 2003: Installing and Configuring Sites 215592_ENG 2.5

Microsoft SMS 2003: Key Features andEnhancements 213968_ENG 2.75

Microsoft SMS 2003: Maintaining SMS Systems 213976_ENG 1.5

Microsoft SMS 2003: Managing Collections, Queries,and Reports 213971_ENG 3

Microsoft SMS 2003: Managing Software Updates 213974_ENG 2.5

Microsoft SMS 2003: Using Remote Tools 213975_ENG 1.75

Microsoft Systems Management Server 2003:Planning and Deployment

Microsoft SMS 2003: Planning Deployment 215026_ENG 2.75

Microsoft SMS 2003: Planning the Hierarchy 215025_ENG 2

Microsoft SMS 2003: The Preplanning Phase 215024_ENG 1

Microsoft Exchange 2003


07/2009 106/153


Microsoft Exchange Server 2003: Designing aMessaging Organization

Exchange Server 2003: Designing and PlanningDeployment 206379_ENG 2.75

Exchange Server 2003: Designing Data Managementand Fault Tolerance 206381_ENG 2

Exchange Server 2003: Designing Server and ClientConnectivity 206382_ENG 2

Exchange Server 2003: Planning for Active Directoryand Designing a Messaging Infrastructure 206380_ENG

2.75

Exchange Server 2003: Planning Security 206383_ENG 1.25

Microsoft Exchange Server 2003: Implementing andManaging a Messaging Infrastructure

Exchange Server 2003: Computer Management 131367_ENG 2.25

Exchange Server 2003: Configuration for Exchangeand Foreign Messaging Systems 131364_ENG 2

Exchange Server 2003: Configuration forManagement 131719_ENG 2.25

Exchange Server 2003: Core ComponentManagement 131366_ENG 3

Exchange Server 2003: Installation 131361_ENG 3.25

Exchange Server 2003: Recipients, User Objects,Groups, and Address Lists 131365_ENG 3

Exchange Server 2003: Security Implementation 131368_ENG 2.25

Exchange Server 2003: Upgrades and Migration 131363_ENG 2.25

Designing and Deploying Microsoft Exchange 2000Server

Analyzing Requirements and Resources for MicrosoftExchange 2000 Server 31866_ENG 3

Deploying and Troubleshooting Exchange 2000Server 31882_ENG 5

Designing an Exchange 2000 Model 31870_ENG 5

Designing Exchange 2000 Functionality 31876_ENG 5

18

Implementing and Administering Microsoft Exchange2000 Server

15

Microsoft Exchange Server 2000


07/2009 107/153


Configuring Exchange 2000 31541_ENG 6

Installing and Upgrading Exchange 2000 Server 31535_ENG 5

Managing and Monitoring Exchange 2000 31547_ENG 4

Introducing Microsoft Exchange 2000 Server

Active Directory in Exchange 2000 Server 31531_ENG 2

Basic Concepts of Exchange 2000 Server 31526_ENG 4

6

Administering Microsoft Internet InformationServices 5.0

Administering and Configuring Internet InformationServices 5.0 35690_ENG 4

Installing and Integrating Internet InformationServices 5.0 35686_ENG 5

9

Microsoft Internet Information Services 5.0

Deploying and Administering Microsoft InternetSecurity and Acceleration Server 2000

Access Policies, Caching, and VPNs in Microsoft ISAServer 2000 37408_ENG 5

Firewalls and Access to Internal Resources withMicrosoft ISA Server 2000 37413_ENG 4

Installation of ISA Server 2000 37403_ENG 4

Monitoring, Reporting, and ISA Server EnterpriseEdition 37418_ENG 6

18

Microsoft Internet Security and AccelerationServer 2000

Microsoft Windows 2003 Server: Migrating from NTServer 4.0 to .NET Directory Services

Creating a Migration Plan in Windows .NET Server 117300_ENG 3

Preparing and Deploying a Domain Restructure inWindows .NET 117323_ENG 3

Preparing and Deploying a Domain Upgrade inWindows .NET 117313_ENG 2

0.15

Microsoft Windows Server 2003: Designing anActive Directory and Network Infrastructure

Microsoft Windows Server 2003: Creating the Design 115395_ENG 3

Microsoft .Net Server


07/2009 108/153


Microsoft Windows Server 2003: Designing RASServices for the Network Infrastructure 116411_ENG 3

Microsoft Windows Server 2003: Designing theInfrastructure 115388_ENG 4

Microsoft Windows Server 2003: NetworkInfrastructure and Active Directory Physical Design 116122_ENG

4

Microsoft Windows Server 2003: NetworkInfrastructure Physical Design II InternetConnectivity

116412_ENG2

Microsoft Windows Server 2003: The NetworkServices Infrastructure Conceptual and LogicalDesign

116156_ENG3

Microsoft Windows Server 2003: Designing Securityfor Networks

Windows Server 2003: IIS Security and Firewalls 201412_ENG 2.25

Windows Server 2003: Logical Network Security 201402_ENG 2.25

Windows Server 2003: Physical Network Security 201403_ENG 3

Windows Server 2003: Securing Clients 201405_ENG 2

Windows Server 2003: Securing Data and ServerRoles 201404_ENG 2.25

Windows Server 2003: Security Basics 201375_ENG 2

Microsoft Windows Server 2003: Implementing,Managing, and Maintaining a Network Infrastructure

Windows Server 2003: Implementing, Managing, andMaintaining DHCP 126071_ENG 3

Windows Server 2003: Implementing, Managing, andMaintaining Name Resolution 125926_ENG 3

Windows Server 2003: Implementing, Managing, andMaintaining Network Security 125927_ENG 4

Windows Server 2003: Implementing, Managing, andMaintaining Remote Access 125928_ENG 3

Windows Server 2003: Implementing, Managing, andMaintaining Routing 126092_ENG 3

Windows Server 2003: Implementing, Managing, andMaintaining TCP/IP 125865_ENG 2


07/2009 109/153


Windows Server 2003: Maintaining a NetworkInfrastructure 125929_ENG 2

Microsoft Windows Server 2003: Introduction

Installing Windows Server 2003 119151_ENG 2.5

Windows Server 2003 Administration and ServicesSupport 119162_ENG 4.5

7

Microsoft Windows Server 2003: Managing andMaintaining the Server Environment

Windows Server 2003: Basic Concepts 124011_ENG 1

Windows Server 2003: Managing Disaster Recovery 123583_ENG 2

Windows Server 2003: Managing Hardware, Disks,and Logical Devices 123582_ENG 3

Windows Server 2003: Managing Resource Access 123572_ENG 3

Windows Server 2003: Managing the ServerEnvironment 123605_ENG 4

Windows Server 2003: Managing Users, Groups, andComputers 123546_ENG 3

16

Microsoft Windows Server 2003: Planning andMaintaining a Network Infrastructure

Windows Server 2003: Implementing Routing andRemote Access 127971_ENG 3

Windows Server 2003: Planning a SecurityInfrastructure 128064_ENG 3

Windows Server 2003: Planning for Name Resolution 127959_ENG 3

Windows Server 2003: Planning for NetworkAvailability 128023_ENG 2

Windows Server 2003: Planning Server Roles andServer Security 128052_ENG 2.75

Windows Server 2003: Planning the NetworkInfrastructure 127946_ENG 3.75

Microsoft Windows Server 2003: Planning,Implementing, and Maintaining the Active DirectoryInfrastructure

Active Directory Sites, Replication, and Trusts 126379_ENG 4

Configuring and Troubleshooting Group Policy 130201_ENG 2

20


07/2009 110/153


Implementing Active Directory Users and Groups 126380_ENG 3

Planning Active Directory Services 126378_ENG 3

Planning and implementing an Active Directoryinfrastructure 126360_ENG 4

Planning and implementing Group Policy 126381_ENG 2

Microsoft Windows Server 2003: Updating SupportSkills for MCSAs on Windows 2000

Getting Started with Windows Server 2003 117907_ENG 3

Managing Windows Server 2003 Internet Services 117979_ENG 2

System Administration in Windows Server 2003 117933_ENG 3

Windows Server 2003 Terminal Services and SystemRecovery 119303_ENG 2

Microsoft Windows Server 2003: Upgrading SupportSkills for MCSEs on Windows 2000

Designing and Managing Internet Connectivity inWindows 2003 119924_ENG 2

Implementing and Supporting Active DirectoryInfrastructure 119947_ENG 2

Network Infrastructure and topologies for Windows2003 Enterprise networks 119912_ENG 3

Planning and Designing an Active DirectoryInfrastructure 119934_ENG 3

Planning and Designing a Security Infrastructure 119968_ENG 3

Planning, Implementing, and Maintaining NetworkInfrastructure 119892_ENG 3.25

Planning, Implementing and Maintaining User,Computer, and Group Policies and Strategies 119958_ENG 2

20

Microsoft Office SharePoint Server 2007Administration

Configuring Microsoft Office SharePoint Server 2007Business Forms 251988_ENG 2.25

Configuring Microsoft Office SharePoint Server 2007Business Intelligence 251998_ENG 2.25

Microsoft SharePoint Server 2007


07/2009 111/153


Configuring Microsoft Office SharePoint Server 2007Content Management 251978_ENG 2.25

Implementing Microsoft Office SharePoint Server2007 251962_ENG 3.5

Managing Microsoft Office SharePoint Server 2007Administration 252008_ENG 2.25

Upgrading to Microsoft Office SharePoint Server2007 252030_ENG 2

Microsoft Office Sharepoint Server 2007 ApplicationDevelopment

Application Platform Services within MOSS 2007 es_ssad_a04_it_enus 2

Creating Business Intelligence Solutions with MOSS2007 es_ssad_a03_it_enus 1.5

Integrating Business Data using MOSS 2007 es_ssad_a02_it_enus 1.5

Managing Enterprise Content with MOSS 2007 es_ssad_a01_it_enus 1

Searching Data Using MOSS 2007 es_ssad_a05_it_enus 1.5

Targeting and Customizing with MOSS 2007 es_ssad_a06_it_enus 2

Microsoft MCDST: Supporting Users andTroubleshooting a Windows XP Operating System

Installing Windows XP 216119_ENG 1.75

Managing and Troubleshooting Desktop Storage andSettings 216150_ENG 1.75

Managing and Troubleshooting Devices, Drivers,Local Security, and User Logon 216159_ENG 1.75

Managing and Troubleshooting Network Protocolsand Operating System Performance 216170_ENG 1.75

Managing and Troubleshooting Resources 216128_ENG 2

Microsoft MCDST: Supporting Users andTroubleshooting Desktop Applications on a WindowsXP Operating System

Resolving Issues with Hardware and NetworkConnectivity 214830_ENG 2

Resolving Issues with Internet Explorer, ApplicationSecurity, and Security Incidents 214839_ENG 2.25

Microsoft Support Technologies


07/2009 112/153


Resolving Issues with Outlook and Outlook Express 214818_ENG 2.25

Resolving Issues with the Operating System andOffice Applications 214710_ENG 2

Implementing Microsoft Cluster Service on Windows2000 Advanced Server

Cluster Administration and Resource Management inMicrosoft Windows 2000 38418_ENG 4

Cluster Maintenance and Troubleshooting inMicrosoft Windows 2000 38423_ENG 3

Introduction to Clustering in a Microsoft Windows2000 Environment 38413_ENG 4

12

Managing Microsoft Windows 2000 in a NetworkEnvironment

Configuring and Troubleshooting IIS 5.0 in Windows2000 69327_ENG 3

Managing and Monitoring Network Security,Routing, and TCP/IP in Windows 2000 67419_ENG 4

Managing DHCP, DNS, and Name Resolution on aMicrosoft Windows 2000 Network 67441_ENG 4

Managing Group Policy in Windows 2000 67498_ENG 3

Managing Groups and Replication through the ActiveDirectory in Windows 2000 67483_ENG 3

Managing Remote Access Solutions in Windows2000 67513_ENG 6

Managing Resources, File Systems, Disks, and WebServices in Windows 2000 67380_ENG 7

Managing Windows 2000 Servers and ClientComputers 67459_ENG 5

Microsoft Windows 2000: Active Directory Design

Microsoft Windows 2000 Active Directory Design:Directory Services Infrastructure 113960_ENG 4

Microsoft Windows 2000 Active Directory Design:Directory Services Security 113994_ENG 3

Microsoft Windows 2000 Active Directory Design:Schema and Replication 114012_ENG 4

11

Microsoft Windows 2000: Core Technologies 11

Microsoft Windows 2000


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Windows 2000: Core Technologies InternetFundamentals 112537_ENG 3

Windows 2000: Core Technologies NetworkFundamentals 112501_ENG 4

Windows 2000: Core Technologies TCP/IP 112522_ENG 4

Microsoft Windows 2000: Implementing an ActiveDirectory Infrastructure

Windows 2000 Active Directory Group Policy 119842_ENG 6

Windows 2000 Active Directory Replication andDNS 113597_ENG 4

Windows 2000 Active Directory Security andManagement 113598_ENG 4

Windows 2000 Installing and Configuring ActiveDirectory 113596_ENG 5

Microsoft Windows 2000: Implementing a NetworkInfrastructure

Windows 2000 Implementing a NetworkInfrastructure: Addressing and Naming Services 113522_ENG 6

Windows 2000 Implementing a NetworkInfrastructure: IP Routing 113523_ENG 4

Windows 2000 Implementing a NetworkInfrastructure: Remote Access and Network Protocols 119873_ENG

3

Windows 2000 Implementing a NetworkInfrastructure: Security 113524_ENG 5

18

Microsoft Windows 2000 Installation andAdministration

Windows 2000 Administration 112790_ENG 3

Windows 2000 Advanced File and FolderManagement 112876_ENG 4

Windows 2000 Backup and Recovery 113373_ENG 4

Windows 2000 Events 113251_ENG 3

Windows 2000 Files and Folders 112836_ENG 4

Windows 2000 Group Policy 113410_ENG 6

Windows 2000 Groups and Terminal Services 112818_ENG 3

Windows 2000 Hardware Configuration andOptimization 112893_ENG 6


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Windows 2000 Installation 112681_ENG 5

Windows 2000 Network Protocols and RemoteAccess 113467_ENG 3

Windows 2000 New Features and Architecture 112593_ENG 4

Windows 2000 Storage and Printing 112987_ENG 5

Windows 2000 Users 112804_ENG 3

Microsoft Windows 2000 Migration Design

Windows 2000 Migration Design: Deployment 115245_ENG 5

Windows 2000 Migration Design: Restructuring 115287_ENG 4

Windows 2000 Migration Design: Upgrade andMigration Strategies 115227_ENG 4

Microsoft Windows 2000: Network Design

Windows 2000 Network Design: Addressing andNaming Services 113781_ENG 4

Windows 2000 Network Design: Networking 113780_ENG 4

Windows 2000 Network Design: Remote AccessServices 113782_ENG 3

Windows 2000 Network Design: RemoteConnectivity 113784_ENG 4

Windows 2000 Network Design: RoutingTechnologies 113783_ENG 4

Microsoft Windows 2000 Professional: GettingStarted

Windows 2000 Professional: Getting Started 115193_ENG 4

Windows 2000 Professional: Up and Running 115203_ENG 5

Microsoft Windows 2000 Script Host

Windows 2000 Script Host: AutomatingAdministration Tasks 115304_ENG 4

4

Microsoft Windows 2000: Security Design

Windows 2000 Communication and Remote AccessSecurity 114278_ENG 4.5

Windows 2000 Internet and Extranet Security 114220_ENG 6.25

Windows 2000 Managing and Securing Resources 114249_ENG 5.75

20


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Windows 2000 Security Solutions 114202_ENG 3.5

Microsoft Windows 2000 Server Technologies:Designing Highly available Web Solutions

Highly Available Network Services andLogicalNetwork Solutions in Windows 2000 66296_ENG 4

Highly Available PhysicalNetwork Solutions in aWindows 2000 Environment 66315_ENG 3

Highly Available Web Infrastructure Solutions inMicrosoft Windows 2000 66242_ENG 4

Technologies for Highly Available Solutions in aWindows 2000 Environment 66273_ENG 6

17

Microsoft Windows 7: First Look for IT Professionals

Microsoft Windows 7: First Look for IT Professionals mw_mwfp_a01_it_enus

1

Microsoft Windows 7

Microsoft Windows Server 2003: Implementing andAdministering Security for Networks

Managing Certificates in Windows Server 2003 209132_ENG 2.25

Managing IPSec in Windows Server 2003 209130_ENG 2

Managing System Security in Windows Server 2003 209128_ENG 3

Securing Access to Resources in Windows Server2003 209131_ENG 2.25

Securing Wireless and Remote Communications inWindows Server 2003 209129_ENG 2

Microsoft Windows Server 2003: InternetInformation Services

Administering IIS 6.0 sites and services 207484_ENG 3.25

IIS 6.0 Fundamentals 207483_ENG 2.25

IIS 6.0 Security 207485_ENG 2

Optimizing, Monitoring and Troubleshooting IIS 6.0 207486_ENG 2.25

Microsoft Windows Server 2003

Microsoft Windows Server 2008: Configuring ActiveDirectory

Microsoft Windows Server 2008


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Active Directory Certificate Services in WindowsServer 2008 ws_mwcd_a06_it_enus 2

Active Directory Objects in Windows Server 2008 ws_mwcd_a03_it_enus 2

Additional Active Directory Server Roles in WindowsServer 2008 ws_mwcd_a02_it_enus 1.5

Communications and Security in Windows Server2008 ws_mwcd_a07_it_enus 1

Configuring DNS in Windows Server 2008 ws_mwcd_a05_it_enus 2

Group Policy Objects Strategy in Windows Server2008 ws_mwcd_a04_it_enus 1.5

Monitoring, Backups, and Recovery in WindowsServer 2008 ws_mwcd_a08_it_enus 2

The Active Directory Infrastructure in WindowsServer 2008 ws_mwcd_a01_it_enus 2.5

Microsoft Windows Server 2008: ConfiguringApplications Infrastructure

Configure Terminal Services in Windows 2008 ws_mwcf_a03_it_enus 2

Configuring Network Application Services inWindows Server 2008 ws_mwcf_a09_it_enus 2.5

Configuring Web Service Protocols in WindowsServer 2008 ws_mwcf_a08_it_enus 2

Configuring Web Services and Security in WindowsServer 2008 ws_mwcf_a06_it_enus 2

Configuring Windows Server 2008 Availability ws_mwcf_a02_it_enus 1.5

Configuring Windows Server HyperV and VirtualMachines ws_mwcf_a05_it_enus 1.5

Deploying Windows Server 2008 Servers ws_mwcf_a01_it_enus 0.5

Managing IIS in Windows Server 2008 ws_mwcf_a07_it_enus 1.5

Terminal Services Resource Access in Windows 2008 ws_mwcf_a04_it_enus 1.5

Microsoft Windows Server 2008: ConfiguringNetwork Infrastructure

2


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Configure File and Print Services in Windows Server2008 ws_mwci_a07_it_enus

Configure IP Addressing and Windows Services inWindows Server 2008 ws_mwci_a01_it_enus 2

Configure, Manage, and Maintain IP Services inWindows Server 2008 ws_mwci_a02_it_enus 2

Configure Network Access in Windows Server 2008 ws_mwci_a05_it_enus 2

DNS Zones and Replication in Windows Server 2008 ws_mwci_a04_it_enus 2

Monitor Network Infrastructure in Windows Server2008 ws_mwci_a08_it_enus 2

Name Resolution in Windows Server 2008 ws_mwci_a03_it_enus 1.5

Network Access Security in Windows Server 2008 ws_mwci_a06_it_enus 1.5

Microsoft Windows Server 2008: EnterpriseAdministration

Active Directory Administration in MicrosoftWindows Server 2008 ws_mwse_a06_it_enus 2.5

Application Access and Delivery in MicrosoftWindows Server 2008 ws_mwse_a03_it_enus 2

Designing Data Security and High Availability inMicrosoft Windows Server 2008 ws_mwse_a10_it_enus 2

Designing the Active Directory Infrastructure inMicrosoft Windows Server 2008 ws_mwse_a05_it_enus 2.5

Existing Infrastructures and Branch Deployments inMicrosoft Windows Server 2008 ws_mwse_a07_it_enus

3

Network Access in Microsoft Windows Server 2008 ws_mwse_a02_it_enus 2

Planning Name Resolution and IP Addressing inMicrosoft Windows Server 2008 ws_mwse_a01_it_enus 2.5

Server and Application Virtualization in MicrosoftWindows Server 2008 ws_mwse_a04_it_enus 2

Software Updates and Compliance Management inMicrosoft Windows Server 2008 ws_mwse_a09_it_enus 1.5

The Certificate Services Infrastructure in MicrosoftWindows Server 2008 ws_mwse_a08_it_enus 2.5


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Microsoft Windows Server 2008 – New Features

Introducing Windows Server 2008 ws_wsfl_a01_it_enus 2

Microsoft Windows Server 2008: ServerAdministration

Accessing Windows Networks Remotely in WindowsServer 2008 ws_wsad_a09_it_enus 1

Certificate Services, SANs, and High Availability inWindows Server 2008 ws_wsad_a08_it_enus 2

Managing File Servers and Data Provisioning inWindows Server 2008 ws_wsad_a04_it_enus 2.5

Patch Management and Securing and MonitoringServers in Windows Server 2008 ws_wsad_a07_it_enus 2

Planning Active Directory and Group Policy forWindows Server 2008 ws_wsad_a02_it_enus 2

Planning Windows Server 2008 Deployment ws_wsad_a01_it_enus 2

Windows Server 2008 Application ServerManagement and Application Provisioning ws_wsad_a05_it_enus 2.5

Windows Server 2008 Application Servers andServices ws_wsad_a06_it_enus 1

Windows Server 2008 Backup and Recovery ws_wsad_a10_it_enus 2

Windows Server 2008 Management and Delegation ws_wsad_a03_it_enus 1.5

Deploying and Maintaining Windows Vista Clientand Microsoft Office 2007 System Desktops

Automated Installation of Windows Vista mv_mvmo_a05_it_enus

1

Deploying Vista using BDD 2007 mv_mvmo_a06_it_enus

1

Deploying Windows Vista mv_mvmo_a02_it_enus

1

Introduction to Deploying Microsoft Office 2007 mv_mvmo_a01_it_enus

1

0.5



07/2009 119/153


Windows Vista Application Compatibility Toolkit mv_mvmo_a03_it_enus

Windows Vista User State Migration mv_mvmo_a04_it_enus

1

Microsoft Windows Vista Client Configuration

Configure Windows Vista Environments mv_wvcc_a02_it_enus 2.5

Configuring Windows Vista Applications mv_wvcc_a06_it_enus 1.5

Installing Windows Vista mv_wvcc_a01_it_enus 2

Security in Windows Vista mv_wvcc_a04_it_enus 2

Windows Vista Maintenance and Optimization mv_wvcc_a07_it_enus 2

Windows Vista Mobile Computing andTroubleshooting mv_wvcc_a08_it_enus 2.5

Windows Vista Network Connectivity mv_wvcc_a05_it_enus 2

Windows Vista Users and Groups mv_wvcc_a03_it_enus 1

Microsoft Windows XP Professional: Installation andConfiguration I

Installing Windows XP Professional 113628_ENG 4

4

Microsoft Windows XP Professional: Installation andConfiguration II

Managing Files, Folders, and Devices in MicrosoftWindows XP 113687_ENG 5.75

System Reliability and the Desktop in Windows XPProfessional 113713_ENG 4.5

Microsoft Windows XP Professional: Installation andConfiguration III

Backup and Security Settings in Microsoft WindowsXP 113758_ENG 4.75

Networking Protocols and Services in MicrosoftWindows XP 113736_ENG 5

Microsoft Windows XP

SUSE Linux Fundamentals

Novell SUSE Linux


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CommandLine Management in SUSE Linux 230282_ENG 2

Configuring a SUSE Linux Network 230283_ENG 3.25

Installing SUSE Linux 230281_ENG 3.25

Managing System Processes in SUSE Linux 230284_ENG 2

Managing Users, Groups, and Storage in SUSE Linux 230285_ENG 3.25

SUSE Linux Hardware and Documentation 230287_ENG 2.5

SUSE Linux Security 230286_ENG 1.75

Oracle Application Server 10g: Administration I

Oracle Application Server 10g: ApplicationManagement and Deployment 224536_ENG 2.5

Oracle Application Server 10g: ComponentAdministration in Oracle Internet Directory 224537_ENG 1.5

Oracle Application Server 10g: Component Securitywith SSL 224539_ENG 2.25

Oracle Application Server 10g: DAS and SSO 224538_ENG 3

Oracle Application Server 10g: General Managementand Directives for the HTTP Server 216903_ENG

4

Oracle Application Server 10g: Infrastructure andMiddle Tier Installation 216879_ENG 2.75

Oracle Application Server 10g: Introduction 216868_ENG 1.25

Oracle Application Server 10g: Management Toolsand Oracle Internet Directory 216889_ENG 2.75

Oracle Application Server 10g: mod_plsql, CGIScripts, and Database Providers 224535_ENG 2

Oracle Application Server 10g: OracleAS Portal 216964_ENG 3

Oracle Application Server 10g: OracleAS Web Cache 216940_ENG 2.25

Oracle Application Server 10g: Oracle CertificateAuthority Management 224540_ENG 1.5

28.75

Oracle Operating Systems and Servers

25

Sun Solaris 9


07/2009 121/153


Sun Microsystems Solaris 9: System Administration I

Solaris 9 Device and File System Management 76250_ENG 4

Solaris 9 Installation and OpenBoot 71568_ENG 5

Solaris 9 Management Tools 76289_ENG 3

Solaris 9 Security 76291_ENG 4

Solaris 9 System Administration 71585_ENG 7

Solaris 9 System Operations 73559_ENG 2

Sun Microsystems Solaris 9: System AdministrationII

Solaris 9 Advanced Installation 79046_ENG 3

Solaris 9 File Systems and Storage 79047_ENG 6

Solaris 9 Naming Services 79045_ENG 3

Solaris 9 Networking 78582_ENG 3

Solaris 9 Systems Supervision 80100_ENG 4

Test Preps

TestPrep 220601 A+ Essentials TP220601_ENG

TestPrep 220603 A+ Remote Support Technician TP220603_ENG

TestPrep 220604 A+ Depot Technician TP220604_ENG

TestPrep 70089 Planning, Deploying, and ManagingMicrosoft Systems Management Server 2003 TP70089_ENG

TestPrep 70236 TS: Configuring Exchange Server2007 TP70236_ENG

TestPrep 70270 Installing, Configuring, andAdministering Microsoft Windows XP Professional TP70270_ENG

TestPrep 70271 Supporting Users andTroubleshooting a Microsoft Windows XP OperatingSystem

TP70271_ENG

TestPrep 70272 Supporting Users andTroubleshooting Desktop Applications on a MicrosoftWindows XP Operating System

TP70272_ENG

Test Preps


07/2009 122/153


TestPrep 70284 Implementing and ManagingMicrosoft Exchange Server 2003 TP70284_ENG

TestPrep 70285 Designing a Microsoft ExchangeServer 2003 Organization TP70285_ENG

TestPrep 70290 Managing and Maintaining aMicrosoft Windows Server 2003 Environment TP70290_ENG

TestPrep 70291 Implementing, Managing, andMaintaining a Microsoft Windows Server 2003Network Infrastructure

TP70291_ENG

TestPrep 70293 Planning and Maintaining aMicrosoft Windows Server 2003 NetworkInfrastructure

TP70293_ENG

TestPrep 70294 Planning, Implementing, andMaintaining a Microsoft Windows Server 2003Active Directory Infrastructure

TP70294_ENG

TestPrep 70297 Designing a Microsoft WindowsServer 2003 Active Directory and NetworkInfrastructure

TP70297_ENG

TestPrep 70298 Designing Security for a MicrosoftWindows Server 2003 Network TP70298_ENG

TestPrep 70299 Implementing and AdministeringSecurity in a Microsoft Windows Server 2003Network

TP70299_ENG

TestPrep 70350 Implementing Microsoft InternetSecurity and Acceleration (ISA) Server 2004 TP70350_ENG

TestPrep 70620 TS: Configuring Windows VistaClient TP70620_ENG

TestPrep 70621 PRO: Upgrading your MCDSTCertification to MCITP Enterprise Support TP70621_ENG

TestPrep 70622 PRO: Supporting andTroubleshooting Applications on a MicrosoftWindows Vista Client for Enterprise SupportTechnicians

TP70622_ENG

TestPrep 70624 TS: Deploying and MaintainingWindows Vista Client and 2007 Microsoft OfficeSystem Desktops

TP70624_ENG

TestPrep 70630 TS: Configuring Microsoft OfficeSharePoint Server 2007 TP70630_ENG

TestPrep 70631 TS: Configuring Microsoft WindowsSharePoint Services 3.0 TP70631_ENG


07/2009 123/153


TestPrep70640 TS: Windows Server 2008 ActiveDirectory, Configuring TP70640_ENG

TestPrep 70642 TS: Windows Server 2008 NetworkInfrastructure, Configuring TP70642_ENG

TestPrep 70643 TS: Windows Server 2008Applications Infrastructure, Configuring TP70643_ENG

TestPrep 70646 PRO: Windows Server 2008, ServerAdministrator TP70646_ENG

TestPrep 70647 PRO: Windows Server 2008,Enterprise Administrator TP70647_ENG

TestPrep SK0002 Server+ 2005 TPSK0002_ENG

TestPrep XK0002 Linux+ TPXK0002_ENG

UNIX: Operating System Fundamentals

Introduction to UNIX 78920_ENG 2

UNIX System Architecture 78924_ENG 4

6

UNIX: Shell Programming

Unix Shell Scripting Basics 83855_ENG 3

UNIX Shell Scripting Tools 110852_ENG 3

Writing Unix Shell Programs 83877_ENG 4

10

UNIX: System Administration

Administering UNIX Network Services 211845_ENG 3

Deploying and Initializing UNIX Systems 107822_ENG 2.75

Managing UNIX Clients 211844_ENG 1.25

Managing UNIX Software and System Services 113993_ENG 1.25

Networking and UNIX Name Resolution 107849_ENG 2.25

Securing UNIX Systems 107848_ENG 3.25

UNIX Systems Management 211846_ENG 3

UNIX User and Data Management 107814_ENG 2.75

UNIX: The User Environment

Customizing the UNIX User Environment 80536_ENG 4

Text Editing and Printing in UNIX 80535_ENG 3

14

UNIX


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Working with UNIX Files and Directories 80533_ENG 4

Working with UNIX Programs 80534_ENG 3

Microsoft SharePoint Services (WSS) 3.0

Administer Windows SharePoint Services 3.0 253377_ENG 3

Advanced Customization in Windows SharePointServices 3.0 253390_ENG 2

Configure Network Infrastructure for WindowsSharePoint Services 3.0 253356_ENG 2.25

Configure Security for Windows SharePoint Services3.0 253366_ENG 2.75

Deploying Windows SharePoint Services 3.0 253345_ENG 2.75

Monitor Windows SharePoint Services 3.0 253399_ENG 2

Microsoft Windows SharePoint Services 3.0 Application Development

Creating Web Parts for WSS 257722_ENG 2.25

Extending WSS with .NET Components 257685_ENG 3

Features and Solutions in WSS 257568_ENG 2.25

Getting Started with WSS 257555_ENG 2.5

Implementing and Deploying Workflows 257734_ENG 2

Working with Lists and ListItems 257579_ENG 2.25

Working with the WSS Object Model 257556_ENG 2.75

Windows SharePoint Services 3.0

Certified Business Analysis Professional (CBAP™)

Analyzing Requirements Using Models cons_01_a06_bs_enus 4 3

Communicating and Implementing Requirements cons_01_a08_bs_enus 4 3

Core Concepts in Business Analysis cons_01_a01_bs_enus 1.5 1.5

Eliciting Requirements cons_01_a05_bs_enus 4 3.5

Business Analysis

PROJECT EFFECTIVENESS


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Enterprise Analysis and Making a Business Case cons_01_a02_bs_enus 2.5 2.5

Introduction to Requirements Planning cons_01_a03_bs_enus 2.5 2

Refining and Documenting Requirements cons_01_a07_bs_enus 1.5 1.5

Requirements Planning and Management cons_01_a04_bs_enus 3 2.5

Code of Ethics and Professional Conduct (PMI®Standardaligned)

Core PMI® Values and Ethical Standards proj_15_a02_bs_enus 2 2

The Role of Ethics in Project Management proj_15_a01_bs_enus 1.5 1.5

Managing Software Project Outsourcing

Determining Project Quality Standards andMilestones 232224_ENG 1.5 2.75 2.75

Making the Right Outsourcing Decision 232192_ENG 2 2.25 2.25

Measuring Project Outsourcing Success 232292_ENG 2.5 3 3

Planning the Outsourcing Deal 232202_ENG 1.5 1.75 1.75

The Outsourcing Project 232209_ENG 2.5 3.25 3.25

Mentoring Assets

Mentoring Certified Associate in Project Management(CAPM) PMBOK Guide Third Edition Aligned mntcapm3ed

Mentoring Project Management Professional (PMP)PMBOK Guide Fourth Edition Aligned mntpmp4ed

Mentoring Project Management Professional (PMP)PMBOK Guide Third Edition Aligned mntpmp3ed

Portfolio Management (PMI® Standardaligned)

Introduction to Portfolio Management proj_03_a01_bs_enus 1.5 2 2

Portfolio Management Processes and theOrganization proj_03_a02_bs_enus 2 2 2

Portfolio Management Process Groups proj_03_a03_bs_enus 2.5 2 2

Project Management Curriculum


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Program Management Overview

Introduction to Program Management proj_16_a01_bs_enus 1.5

Program Life Cycle and Benefits Management proj_16_a02_bs_enus 2

Program Management (PMI® Standardaligned)

Introduction to Program Management proj_02_a01_bs_enus 1.5 2 2

Monitoring, Controlling, and Closing Programs proj_02_a06_bs_enus 2 2 2

Program Life Cycle and Organization proj_02_a02_bs_enus 2.5 2.5 2.5

Program Management Processes and the InitiatingProcess Group proj_02_a03_bs_enus 1.5 1.5 1.5

Program Planning proj_02_a04_bs_enus 2 2.5 2.5

The Executing Process Group proj_02_a05_bs_enus 1.5 1.5 1.5

Project Communications Management (PMBOK®Guide Fourth Editionaligned)

Processes for Managing Project Communications proj_12_a02_bs_enus 2 2

Stakeholders and the Communication ManagementPlan proj_12_a01_bs_enus 2 2

Project Communications Management (PMBOK®Guide Third Editionaligned)

Communications Planning and InformationDistribution PROJ0581 1.5 2.5 2.5 2.5

Performance Reporting and Stakeholder Management PROJ0582 1.5 2 2

Project Communications Management Simulation PROJ0580 0.5

Project Cost Management (PMBOK® Guide FourthEditionaligned)

Controlling Costs proj_09_a02_bs_enus 1.5 1.5

Estimating and Budgeting Project Costs proj_09_a01_bs_enus 2 2


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Project Cost Management (PMBOK® Guide ThirdEditionaligned)

Budgeting and Controlling Costs PROJ0552 1 2 2 2

Estimating Activity Costs PROJ0551 1 1.5 1.5 1.5

Project Human Resource Management (PMBOK®Guide Fourth Editionaligned)

Managing Project Human Resources proj_11_a02_bs_enus 2 2

Planning and Managing Project Human ResourcesSimulation PROJ011A 0.5

Planning Project Human Resources proj_11_a01_bs_enus 2 2

Project Human Resource Management (PMBOK®Guide Third Editionaligned)

Elements of Project Human Resource Management PROJ0571 1 1.5 1.5

Implementing Project Human Resource Management PROJ0572 1 3 3

Project Human Resources Management Simulation PROJ0570 0.5

Project Integration Management (PMBOK® Guide Fourth Editionaligned)

Integrated Initiation and Planning proj_06_a01_bs_enus 2 2

Integrated Project Change Control and Close proj_06_a03_bs_enus 1 1

Integrated Project Execution, Monitoring, and Control proj_06_a02_bs_enus 1.5 1.5

Project Integration Management (PMBOK® Guide Third Editionaligned)

Initiating a Project and Preparing the Project Plan PROJ0521 2 2.5 2.5 2.5

Project Integration: Executing and Completing aProject PROJ0522 1.5 2 2 2

Project Management Essentials (PMBOK® Guide Fourth Editionaligned)

Managing Projects within Organizations proj_05_a01_bs_enus 2 2

Project Management Overview proj_05_a02_bs_enus 1.5 1.5


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Project Management Process Groups proj_05_a03_bs_enus 2 2

Project Management Essentials (PMBOK® Guide Third Editionaligned)

An Introduction to Project Management PROJ0511 2.5 2.5 2.5 2.5

Executing, Monitoring & Controlling, and Closing aProject PROJ0515 1 2.5 1.5 1.5

Introduction to Project Process Groups and Initiatinga Project PROJ0513 1 2.5 1.5 1.5

Project Lifecycles and Stakeholders PROJ0512 2 2.5 2 2

Project Management Essentials BLTPR051

Project Management Essentials Simulation PROJ0510 0.5

Project Planning PROJ0514 2.5 2.5 2.5 2.5

Project Management Express Guide Series

Project Management Professional Certification (PMP)2005 Express Guide _pc_eg_444123

Project Management for IT Professionals

Final Exam: Project Management for IT Professionals FE0013_eng

Functions of IT Project Management PROJ0352 1.5 4.5 4.5

Introduction to IT Project Management PROJ0351 2.5 4 4

Managing Efficiencies of IT Projects PROJ0355 1 4.5 4.5

Managing the Execution and Control of IT Projects PROJ0354 1.5 5.5 5.5

Project IT Management Simulation Design toRollout PROJ035S 0.5

Project IT Management Simulation The EarlyStages PROJ0350 0.5

The Life Cycle of an IT Project PROJ0353 2 5 5

Project Management for NonProject Managers

Initiating and Planning a Project proj_01_a03_bs_enus 1.5 2 2

Managing a Project proj_01_a04_bs_enus 1.5 2.5 2.5


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Project Management for NonProject ManagersSimulation PROJ001A 0.5

Project Management Fundamentals proj_01_a01_bs_enus 2 2.5 2.5

Transitioning into a Project Management Role proj_01_a02_bs_enus 2.5 0 3

Troubleshooting and Closing the Project proj_01_a05_bs_enus 1.5 2 2

Project Management Foundations (PRINCE2aligned)

Controlling, Managing and Closing aPRINCE2aligned Project proj_04_a05_bs_enus 2

Initial and Ongoing Processes in a PRINCE2alignedProject proj_04_a04_bs_enus 2

Managing Quality and Risk in a PRINCE2alignedProject proj_04_a03_bs_enus 2

Overview of Project Managing a PRINCE2alignedProject proj_04_a01_bs_enus 1

Project Planning and Controlling a PRINCE2alignedProject proj_04_a02_bs_enus 2

Techniques for Managing a PRINCE2aligned Project proj_04_a06_bs_enus 1.5

Project Management Professional Responsibility

Ethics and Professional Knowledge PROJ0041 2 3 3 3

Stakeholder Interests and Cultural Diversity PROJ0042 2.5 3 3 3

6

Project Procurement Management (PMBOK® Guide Fourth Editionaligned)

Managing Procurements proj_14_a02_bs_enus 2 2

Planning Project Procurement proj_14_a01_bs_enus 2 2

Project Procurement Management (PMBOK® Guide Third Editionaligned)

Choosing Sellers and Administering and ClosingContracts PROJ0602 2 2.5 2.5

Planning Project Procurement and Requesting SellerResponses PROJ0601 2.5 2.5 2.5

Project Procurement Management Simulation PROJ0600 0.5


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Project Quality Management (PMBOK® Guide Fourth Editionaligned)

Project Quality Planning proj_10_a01_bs_enus 2 2

Quality Assurance and Quality Control proj_10_a02_bs_enus 2 2

Project Quality Management (PMBOK® Guide Third Editionaligned)

Performing Quality Assurance and Control PROJ0562 2 2.5 2.5

Planning for Quality PROJ0561 1.5 2 2

Project Risk Management (PMBOK® Guide FourthEditionaligned)

Identifying Project Risks proj_13_a04_bs_enus 2 2

Performing Risk Analysis proj_13_a02_bs_enus 2 2

Risk Management Planning proj_13_a01_bs_enus 1.5 1.5

Risk Response, Monitor, and Control proj_13_a03_bs_enus 2 2

Project Risk Management (PMBOK® Guide ThirdEditionaligned)

Analyzing Project Risk PROJ0592 1.5 2 2

Planning and Identifying Project Risk PROJ0591 1.5 2.5 2.5 2.5

Responding to and Controlling Project Risk PROJ0593 2 3 2.5

Project Scope Management (PMBOK® Guide Fourth Editionaligned)

Create Work Breakdown Structure proj_07_a02_bs_enus 1.5 1.5

Monitoring and Controlling Project Scope proj_07_a03_bs_enus 1.5 1.5

Project Requirements and Defining Scope proj_07_a01_bs_enus 2 2

Project Scope Management (PMBOK® Guide ThirdEditionaligned)

Controlling Project Scope PROJ0532 1.5 2 2 2

Planning Project Scope PROJ0531 1 1.5 1.5 1.5


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Project Time Management (PMBOK® Guide FourthEditionaligned)

Defining and Sequencing Project Activities proj_08_a01_bs_enus 2 2

Developing and Controlling the Project Schedule proj_08_a03_bs_enus 2 2

Estimating Activity Resources and Durations proj_08_a02_bs_enus 2 2

Project Time Management (PMBOK® Guide ThirdEditionaligned)

Elements of Project Time Management PROJ0541 1.5 2.5 2.5 2.5

Project Scheduling PROJ0542 2 3 3 3

Strategic Project Management for IT Projects

Cost Management and IT Project Tradeoffs PROJ0366 3 4.5 4.5

Estimating the IT Project Work Effort PROJ0363 2.5 5.5 5.5

Final Exam: Strategic Project Management for ITProjects FE0014_eng

IT Project Leadership, Authority & Accountability PROJ0364 2 6 6

Managing Multiple IT Projects PROJ0365 3.5 5.5 5.5

Strategic Approaches to Managing IT Projects PROJ0362 2 5 5

Strategic Planning and Positioning for IT Projects PROJ0361 1.5 5 5

Strategic Project Management for IT ProjectsSimulation PROJ0360 0.5

Test Prep

TestPrep Certified Associate in Project Management(CAPM) TPCAPM_ENG

TestPrep Project Management Professional (PMP)PMBOK Guide Third Edition Aligned TPPMP3ED_ENG

HighPerformance Onsiteand Virtual Teams

Creating Virtual and HighPerformance TeamsSimulation TEAM001A 0.5

Facilitating Virtual and Onsite Teams team_01_a04_bs_enus 4.5 4 4 4

Team Building Curriculum


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Launching Successful Virtual and Onsite Teams team_01_a01_bs_enus 2.5 3 3 3

Leading Highperformance Onsite Teams team_01_a02_bs_enus 2 3.5 3.5 3.5

Leading Highperformance Virtual Teams team_01_a03_bs_enus 4.5 3.5 3.5 3.5

Leading Highperformance Virtual Teams Simulation TEAM001B 0.5

Making Teams Work: Capitalizing on Conflict

Analyzing Workplace War Zones TEAM0212 2 2.5 2.5 2.5

Conquering Conflict through Communication TEAM0214 1.5 3 3 3

Getting Past Clashes: Valuing Team Diversity TEAM0213 1.5 2.5 2.5 2.5

Making Teams Work Simulation TEAM0210 0.5

Manager's Performance Guide Team Conflict Skills TEAM0216 1 1.5 1.5 1.5

Team Conflict: The Seeds of Dissent TEAM0211 3.5 3.5 3 3.5

The Path to Peace and Harmony TEAM0215 1 2.5 2.5 2.5

Participating in Teams

Effectively Communicating in Teams TEAM0172 2 3 3 3

Effective Teambuilding Strategies TEAM0171 2 4 4 4

Participating in Teams BLTTE017

Participating in Teams Simulation TEAM0170 0.5

The Individual's Role in a Team TEAM0173 1.5 3.5 3.5 3.5

ANSI C Programming

ANSI C Programming: Data Representation 116654_ENG 3

ANSI C Programming: Expressions 116697_ENG 4

ANSI C Programming: Flow Control 116731_ENG 3

ANSI C Programming: Functions 116670_ENG 4

ANSI C Programming: Introducing C 116604_ENG 4

ANSI C Programming: Pointers 116826_ENG 3

34

Generic Languages

SOFTWARE DEVELOPMENT


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ANSI C Programming: Processing Records 116781_ENG 3

ANSI C Programming: Text Processing 116752_ENG 4

ANSI C Programming: The Standard Library andPreprocessor 116840_ENG 3

Final Exam: ANSI C Programming FE0016_eng

C++ programming

C++ Programming: Classes and Data Abstraction 116672_ENG 4

C++ Programming: Files and Streams 116675_ENG 2.5

C++ Programming: Manipulating Objects 116673_ENG 3.25

C++ Programming: Overloading 116674_ENG 3.5

C++ Programming: Programming Techniques 116676_ENG 3

C++ Programming: Structured Programming 116671_ENG 3.5

Final Exam: C++ programming FE0015_eng

20

Perl Programming Fundamentals

Perl Language Fundamentals 235060_ENG 3

Starting to Program with Perl 235075_ENG 3

Developing with IBM Rational ApplicationDeveloper for WebSphere Software V6.0

Java Development with Rational ApplicationDeveloper 228134_ENG 3.5

Packaging and Deployment in Rational ApplicationDeveloper 228139_ENG 1.5

Rational Application Developer Workbench 228133_ENG 2.75

Running Applications in Rational ApplicationDeveloper 228137_ENG 2.75

Testing and Debugging in Rational ApplicationDeveloper 228138_ENG 3

Web Development with Rational ApplicationDeveloper 228136_ENG 3

IBM Websphere

Java Programming with J2SE 1.4

Basic GUI Development with Java 212093_ENG 2.25

Java 2 Programming


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Creating Classes in Java 212089_ENG 2

Exception Handling and Assertions 212091_ENG 1.75

Getting Started with Java 212087_ENG 2.75

Java Applets 212373_ENG 1.75

Java Utilities 212092_ENG 3.25

Operators and Flow Control in Java 212088_ENG 1.75

Reference Types and Threading 212202_ENG 2.25

Working with Classes in Java 212090_ENG 2.75

Java Programming with J2SE 5.0

Java Programming with J2SE 5: Basic GUIDevelopment in Java 220922_ENG 2.5

Java Programming with J2SE 5: Creating Classes inJava 220917_ENG 3

Java Programming with J2SE 5: Exception Handlingand Assertions 220920_ENG 2.25

Java Programming with J2SE 5: Generics andAnnotations 222163_ENG 3

Java Programming with J2SE 5: Getting Started withJava 220915_ENG 2

Java Programming with J2SE 5: Java Applets 220923_ENG 2

Java Programming with J2SE 5: Java I/O 222157_ENG 1.75

Java Programming with J2SE 5: Java Utilities 220921_ENG 3.75

Java Programming with J2SE 5: Operators and FlowControl in Java 220916_ENG 2.25

Java Programming with J2SE 5: Reference Types andThreading 220919_ENG 2.25

Java Programming with J2SE 5: Working withClasses in Java 220918_ENG 2.5

Java Programming with J2SE: Update from 1.4 to 5.0

J2SE 5.0 Language Features 220575_ENG 3

Library and Class Changes in J2SE 5.0 220596_ENG 3.75

Using Metadata in J2SE 5.0 220592_ENG 2


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Java Programming with Java SE 6.0

Java Programming with Java SE 6.0: Basic GUIDevelopment in Java 252353_ENG 2

Java Programming with Java SE 6.0: Creating Classesin Java 252346_ENG 3

Java Programming with Java SE 6.0: ExceptionHandling and Assertions 252350_ENG 2

Java Programming with Java SE 6.0: Generics andAnnotations 252348_ENG 3

Java Programming with Java SE 6.0: Getting Startedwith Java 252344_ENG 2

Java Programming with Java SE 6.0: Java Applets 252354_ENG 1.5

Java Programming with Java SE 6.0: Java I/O 252352_ENG 1.5

Java Programming with Java SE 6.0: Java Utilities 252351_ENG 3.5

Java Programming with Java SE 6.0: Operators andFlow Control in Java 252345_ENG 2.5

Java Programming with Java SE 6.0: Reference Typesand Threading 252349_ENG 2.5

Java Programming with Java SE 6.0: Working withClasses in Java 252347_ENG 2.5

Mentoring Assets

Mentoring 70503 VB TS: Microsoft .NETFramework 3.5, Windows CommunicationFoundation Application Development

mnt70503vb

Mentoring 70528 C# TS: Microsoft .NETFramework 2.0 WebBased Client Development mnt70528cs

Mentoring 70528 VB TS: Microsoft .NETFramework 2.0 WebBased Client Development mnt70528vb

Mentoring 70536 C# TS: Microsoft .NETFramework Application Development Foundation mnt70536cs

Mentoring 70536 VB TS: Microsoft .NETFramework Application Development Foundation mnt70536vb

Mentoring Assets


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Mentoring 70562 VB TS: Microsoft .NETFramework 3.5, ASP.NET Application Development mnt70562

Mentoring CX310055 Sun Certified Programmerfor the Java 2 Platform, Standard Edition 5.0 mnt310055

Mentoring CX310065 Sun Certified Programmerfor the Java 2 Platform, Standard Edition 6.0 mnt310065

Microsoft .NET for Developers

Introducing Microsoft .NET 31679_ENG 5

5

Microsoft .NET for Developers: ADO.NET with C#

ADO.NET Connections and Commands with C# 129900_ENG 3.75

Advanced ADO.NET Programming with C# 129902_ENG 2.25

Building ADO.NET DataSets with C# 129901_ENG 2.25

Managing Disconnected Data 131252_ENG 3.25

0.15

Microsoft .NET for Developers: ADO.NET withVB.NET

ADO.NET Connections and Commands withVB.NET 73686_ENG 4

Advanced ADO.NET Programming with VB.NET 73689_ENG 5

Building ADO.NET DataSets with VB.NET 73687_ENG 4

13

Microsoft .NET for Developers: AnalyzingRequirements and Defining Solution Architectures

Creating the .NET Logical Design 108595_ENG 2

Creating the .NET Physical Design 108608_ENG 3

Developing .NET Specifications, Strategies andConceptual Design 108579_ENG 4

.NET Solution Vision and Requirements 108317_ENG 4

12

Microsoft .NET for Developers: Building ServerComponents with C#

Interoperability and Serviced Components in C# 130091_ENG 3.25

.NET Remoting in C# 130092_ENG 4

Microsoft .NET Software Development Tools


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Windows Services in C# 130090_ENG 2

XML Data Access in C# 130093_ENG 3

Microsoft .NET for Developers: Building ServerComponents with VB.NET

Interoperability and Serviced Components 116749_ENG 3

.NET Remoting 116782_ENG 4

Windows Services in VB.NET 116720_ENG 2

XML Data Access in VB.NET 116805_ENG 3

12

Microsoft .NET for Developers: Building XML WebServices

Building Web Services and WebService Clients withMicrosoft .NET 61994_ENG 3

XML Web Services and Microsoft.NET 61990_ENG 3

6

Microsoft .NET for Developers: Building XML WebServices with C#

Building and Using Web Services 210879_ENG 1.5

Building Web Services and Web Service Clients inMicrosoft .NET with C# 130207_ENG 1.5

Building XML Web Services in Microsoft .NET withC# 130206_ENG 2.5

Microsoft .NET for Developers: C# for the C++Developer

Inside C# 65409_ENG 7

Programming C# for the C++ Developer 65410_ENG 8

14

Microsoft .NET for Developers: C# for the VB6Developer

Beginning C# 64554_ENG 7

Programming C# for the VB6 Developer 64556_ENG 8

Microsoft .NET for Developers: Configuration andSecurity with C#

Assemblies and Configuration with C# in .NET 110465_ENG 3

Security with C# 110468_ENG 6

9

Microsoft .NET for Developers: Configuration andSecurity with VB.NET

Assemblies and Configuration in .NET 84842_ENG 3

9


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Security with VB.NET 84854_ENG 6

Microsoft .NET for Developers: Creating UserServices for Windows Applications with C#

Adding Services and Components in C# 130038_ENG 2

Customizing Controls and Events in C# 130036_ENG 2.25

Input Validation and Error Handling in C# 130037_ENG 2

Printing, Help, Accessibility, Localization, andGlobalization in C# 130039_ENG 2.75

Windows Forms and Controls in C# 130035_ENG 3.75

Microsoft .NET for Developers: Creating UserServices for Windows Applications with VB.NET

Adding Services and Components in VB.NET 109638_ENG 2

Customizing Controls and Events in VB.NET 121217_ENG 2

Input Validation and Error Handling in VB.NET 108765_ENG 2

Printing, Reporting, Help, Accessibility, Localization,and Globalization in VB.NET 109314_ENG 3

Windows Forms and Controls in VB.NET 108764_ENG 3

13

Microsoft .NET for Developers: Foundations ofASP.NET with C#

Controls in ASP.NET Web Forms 204940_ENG 3

Data Access with ASP.NET 204943_ENG 2.25

Responding to Clients and Errors in ASP.NET 204930_ENG 1.75

Styling Web Applications 205483_ENG 1.25

Supporting User Assistance and Accessibility 205346_ENG 2.25

Working with ASP.NET 204929_ENG 2

Microsoft .NET for Developers: Foundations ofASP.NET with VB.NET

Building ASP.NET Applications 66795_ENG 6

Introduction to ASP.NET 66794_ENG 3

Optional ASP.NET Features and Finalizing ASP.NETApplications 66796_ENG 6

15

Microsoft .NET for Developers: ImplementingSecurity for C# Applications


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Application Stability and Deployment in C# .NETApplications 230987_ENG 2.5

Code Access Security for C# .NET 230981_ENG 3.75

Implementing Authentication Security in C# .NETApplications 230983_ENG 3.5

Implementing Cryptography in C# .NET Applications 230986_ENG 4.25

Implementing .NET Remoting and WSE in C# .NETApplications 230985_ENG 1.75

Implementing Platform Security in C# .NETApplications 230982_ENG 2.25

Implementing Security Best Practices in C# .NETApplications 230979_ENG 3

Implementing Security for SQL in C# .NETApplications 230980_ENG 2.75

Introducing Security Best Practices in C# .NETApplications 230978_ENG 2.75

Rolebased Security in C# .NET 230984_ENG 2.25

Microsoft .NET for Developers: ImplementingSecurity for VB.NET Applications

Application Stability and Deployment in VB.NETApplications 230798_ENG 2.5

Code Access Security for VB.NET 230656_ENG 3.75

Implementing Authentication Security in VB.NETApplications 230706_ENG 3.5

Implementing Cryptography in VB.NET Applications 230778_ENG 4.25

Implementing .NET Remoting and WSE in VB.NETApplications 230767_ENG 2

Implementing Platform Security in VB.NETApplications 230668_ENG 2.25

Implementing Security Best Practices in VB.NETApplications 230581_ENG 3

Implementing Security for SQL in VB.NETApplications 230643_ENG 2.75

Introducing Security Best Practices in VB.NETApplications 230549_ENG 2.75


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Rolebased Security in VB.NET 230749_ENG 2.25

Microsoft .NET for Developers: Mastering ASP.NETwith C#

Creating and Using Components with ASP.NET 205543_ENG 2.75

Globalizing ASP.NET Applications with C# 205553_ENG 1.75

Installation and Performance Issues for ASP.NETApplications 205557_ENG 2

Integrating and Working with Unmanaged CodeUsing ASP.NET 205578_ENG 2

Tracking Users in ASP.NET 205556_ENG 1.25

Microsoft .NET for Developers: Mastering ASP.NETwith VB.NET

Adding Professional Features to an ASP.NET UserInterface 117893_ENG 3

Advanced ASP.NET Topics 117772_ENG 4

ASP.NET User Interface Considerations 117745_ENG 3

Globalizing ASP.NET Applications with VB.NET 117761_ENG 2

11

Microsoft .NET for Developers: Testing, Debugging,and Maintaining Web Applications in C#

Testing and Instrumenting Web Applications in C# 132055_ENG 3

Web Application Maintenance in C# 132057_ENG 3.25

Web Application Tracing and Debugging in C# 132056_ENG 3.75

Microsoft .NET for Developers: Testing, Debugging,and Maintaining Web Applications in VB.NET

Testing and Instrumenting Web Applications inVB.NET 112070_ENG 3

Web Application Maintenance in VB.NET 112219_ENG 3

Web Application Tracing and Debugging in VB.NET 112074_ENG 4

10

Microsoft .NET for Developers: Testing, Debugging,and Maintaining Windows Application in VB.NET

Application Maintenance and OptimizationinVB.NET 79995_ENG 2


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Testing and Instrumenting VB.NET Applications 79986_ENG 5

Microsoft .NET for Developers: Testing, Debuggingand Maintaining Windows Applications in C#

Application Maintenance and Optimization in C# 109343_ENG 2

Testing and Instrumenting C# Applications 109340_ENG 5

Microsoft .NET for Developers: Visual Basic .NETfor the VB6 Developer

Advanced Language Features of Microsoft VB.NET 61594_ENG 5

Moving to Visual Basic .NET 61588_ENG 5

Windows Forms and ASP.NET 61599_ENG 5

15

Microsoft .NET for Developers: WebbasedApplication Deployment

Planning and Starting the Deployment of a .NET webApplication 115334_ENG 2

Using Visual Studio .NET to Deploy a WebbasedApplication 115333_ENG 3

Microsoft .NET for Developers: WindowsBasedApplication Deployment

Application Deployment in .NET 79126_ENG 2

Deployment of WindowsBased .NET Applications 79788_ENG 6

8

Microsoft .NET Framework 2.0: ApplicationDevelopment Foundation with C# 2005

C# 2005: Customized Programming 241293_ENG 3

C# 2005: Diagnostics and Management 241296_ENG 3

C# 2005: Security 241294_ENG 3

C# 2005: Serialization and I/O 241292_ENG 2.75

C# 2005: System Types and Collections 241291_ENG 3

C# 2005: Threading, Service Processing, andApplication Domains 241295_ENG 3

Microsoft .NET Framework 2.0: ApplicationDevelopment Foundation with Visual Basic 2005


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Visual Basic 2005: Customized Programming 236829_ENG 3

Visual Basic 2005: Diagnostics and Management 236870_ENG 3

Visual Basic 2005: Security 236843_ENG 3

Visual Basic 2005: Serialization and I/O 236815_ENG 2.75

Visual Basic 2005: System Types and Collections 236802_ENG 3

Visual Basic 2005: Threading, Service Processing,and Application Domains 236856_ENG 3

Microsoft .NET Framework 2.0: DevelopingWebbased Client Applications with C# 2005 andASP.NET 2.0

Custom Controls and Security with C# 2005 andASP.NET 2.0 241469_ENG 2.5

Data Integration with C# 2005 and ASP.NET 2.0 241468_ENG 2.75

Webapplication Deployment, Optimization, andCustomization with C# 2005 and ASP.NET 2.0 241470_ENG

3.75

Webform Creation with C# 2005 and ASP.NET 2.0 241467_ENG 4

XML and Mobile Web Applications with C# 2005and ASP.NET 2.0 241496_ENG 3.75

Microsoft .NET Framework 2.0: DevelopingWebbased Client Applications with Visual Basic2005 and ASP.NET 2.0

Custom Controls and Security with Visual Basic 2005and ASP.NET 2.0 237309_ENG 2.5

Data Integration with Visual Basic 2005 andASP.NET 2.0 237308_ENG 2.75

Webapplication Deployment, Optimization, andCustomization with Visual Basic 2005 and ASP.NET2.0

237310_ENG4

Webform Creation with Visual Basic 2005 andASP.NET 2.0 237307_ENG 4

XML and Mobile Web Applications with VisualBasic 2005 and ASP.NET 2.0 237311_ENG 2.75

Microsoft .NET Framework 2.0: DevelopingWindowsbased Client Applications with C# 2005


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Asynchronous Programming and Deployment withC# 2005 246611_ENG 2

Data Integration, Database Environments, and XMLHandling with C# 2005 246609_ENG 4

Windows Forms Controls and Usability with C# 2005 246610_ENG 2.5

Windows Forms Creation and Configuration with C#2005 246608_ENG 2.75

Microsoft .NET Framework 2.0: DevelopingWindowsbased Client Applications with VisualBasic 2005

Asynchronous Programming and Deployment withVisual Basic 2005 244014_ENG 2

Data Integration, Database Environments, and XMLHandling with Visual Basic 2005 244012_ENG 4

Windows Forms Controls and Usability with VisualBasic 2005 244013_ENG 2.5

Windows Forms Creation and Configuration withVisual Basic 2005 244011_ENG 2.5

Microsoft .NET Framework 2.0: DistributedApplication Development with C# 2005

Remoting with C# 2005 254296_ENG 2.25

Serviced Components and Messaging with C# 2005 254318_ENG 3.25

Web Services with C# 2005 254285_ENG 2.75

WSE Implementation with C# 2005 254306_ENG 2.75

Microsoft .NET Framework 2.0: DistributedApplication Development with Visual Basic 2005

Remoting with Visual Basic 2005 246187_ENG 2.5

Serviced Components and Messaging with VisualBasic 2005 246189_ENG 3.5

Web Services with Visual Basic 2005 246186_ENG 2.5

WSE Implementation with Visual Basic 2005 246188_ENG 2.5

Microsoft .NET Framework 2.0: New Features forDevelopers Using C# 2005

ADO.NET 2.0, Data Binding, and ASP.NET 2.0 239191_ENG 2.5


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C# 2005, the Console Class, and Security 239190_ENG 2.5

Visual Studio 2005 with C# 239189_ENG 3.5

Microsoft .NET Framework 2.0: New Features forDevelopers Using Visual Basic 2005

ADO.NET 2.0, Data Binding, and ASP.NET 2.0 235805_ENG 2.5

Visual Basic 2005, the Console Class, and Security 235803_ENG 2.25

Visual Studio 2005 with Visual Basic 235804_ENG 3

Microsoft .NET Framework 3.5: ADO.NETApplication Development with Visual Basic 2008

Getting Started With ADO.NET Connections andCommands sd_mand_a01_it_enus 2

Getting Started with DataSets using Visual Basic2008 sd_mand_a03_it_enus 2

Managing ADO.NET Connections and Commandswith VB 2008 sd_mand_a02_it_enus 3

The ADO.NET Entity Framework and LINQ sd_mand_a07_it_enus 2.5

Updating ADO.NET DataSets With |w Visual Basic2008 sd_mand_a05_it_enus 2

Using Query Notifications and Synchronizing Datawith Visual Basic 2008 sd_mand_a06_it_enus 2

Viewing and Navigating Data with ADO.NETDataSets using Visual Basic 2008 sd_mand_a04_it_enus 1.5

Microsoft .NET Framework 3.5 and Visual Studio2008: First Look

Building .NET 3.5 Applications with Visual Studio2008 vs_vsfl_a02_it_enus 2

Introducing .NET 3.5 and Visual Studio 2008 vs_vsfl_a01_it_enus 1

Microsoft .NET Framework 3.5: ASP.NETApplication Development with Visual Basic 2008

ASP.NET AJAX and ClientSide Scripting withVisual Basic 2008 and ASP.NET 3.5 sd_adad_a04_it_enus 1.5

Configuring and Deploying Web Application withVisual Basic 2008 and ASP.NET 3.5 sd_adad_a06_it_enus 2

Creating and Consuming Server Controls with VisualBasic 2008 and ASP.NET 3.5 sd_adad_a02_it_enus 3


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Data and Services Integration with Visual Basic 2008and ASP.NET 3.5 sd_adad_a03_it_enus 2.5

Debugging, Tracing, and Monitoring ASP.NETApplications with Visual Basic 2008 sd_adad_a07_it_enus 2

Developing Web Applications with Visual Basic 2008and ASP.NET 3.5 sd_adad_a01_it_enus 3

Optimization and Customization with Visual Basic2008 and ASP.NET 3.5 sd_adad_a08_it_enus 2

XML and Mobile Web Applications with VisualBasic 2008 and ASP.NET 3.5 sd_adad_a05_it_enus 2

Microsoft .NET Framework 3.5: WindowsCommunication Foundation with VB 2008

Getting Started with WCF sd_adwc_a01_it_enus 2.5

Securing and Managing a WCF Application sd_adwc_a03_it_enus 2

WCF Contracts, Behaviors, and Data Management sd_adwc_a02_it_enus 2.5

Microsoft .NET Framework 3.5: Windows FormsApplications with Visual Basic 2008

Application Configuration and Deployment withVisual Basic 2008 sd_adwf_a05_it_enus 1.5

Custom Controls and Asynchronous Programmingwith Visual Basic 2008 sd_adwf_a04_it_enus 1.5

Database Environments and XML Handling withVisual Basic 2008 sd_adwf_a06_it_enus 2.5

Data Integration with Visual Basic 2008 sd_adwf_a02_it_enus 2

Printing, MDI Forms, and Usability with Visual Basic2008 sd_adwf_a03_it_enus 3

Windows Forms Creation with Visual Basic 2008 sd_adwf_a01_it_enus 2

Microsoft .NET Framework 3.5: WindowsPresentation Application Development Foundationwith Visual Basic 2008

Creating WPF Applications with Visual Basic 2008 sd_mwvs_a01_it_enus 2


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Microsoft .NET Framework 3.5: Windows WorklowFoundation Application Development Foundationwith Visual Basic 2008

Activities, Rules, and Conditions in WF with VisualBasic 2008 sd_mwvb_a02_it_enus 2

Creating, Hosting, and Communication in WF withVisual Basic 2008 sd_mwvb_a01_it_enus 3

Transactions, Compensations, and Runtime Servicesin WF with Visual Basic 2008 sd_mwvb_a03_it_enus 2.5

Microsoft .NET Framework: ApplicationDevelopment Foundation with Visual Basic

Visual Basic: Customized Programming sd_adfv_a03_it_enus 2

Visual Basic: Diagnostics and Management sd_adfv_a06_it_enus 2

Visual Basic: Security sd_adfv_a04_it_enus 2

Visual Basic: Serialization and I/O sd_adfv_a02_it_enus 1.5

Visual Basic: System Types and Collections sd_adfv_a01_it_enus 2

Visual Basic:Threading, Service Processing, andApplication Domains sd_adfv_a05_it_enus 2

Microsoft Visual Studio 2005 and the .NETFramework 2.0 : An Introduction

Visual Studio 2005 and the .NET Framework 2.0 243229_ENG 3

Best Practices for Software Programming

General Coding Best Practices 219736_ENG 3.5

Maintaining Quality Code 219763_ENG 1.75

Objectoriented Coding Best Practices 219750_ENG 2.25

Programming Techniques and Strategies 219722_ENG 2

Developing a UserCentered Software DesignApproach

Developing an Application Using UserCenteredDesign 231423_ENG 2.5

Introducing UserCentered Design 231413_ENG 2

Practical Examples of UserCentered Design 231444_ENG 1

The Iterative Process in UserCentered Design 231434_ENG 2.25

Software Development Principles

Software Programming Fundamentals


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Designing Programs 78995_ENG 3

Getting Started with Programming 78978_ENG 3

6


Software Testing Foundations

BlackBox Software Testing Techniques sd_sftf_a04_it_enus 1.5

Configuration Management, Risks, and Incidents inSoftware Testing sd_sftf_a07_it_enus 1

Fundamentals of Software Testing sd_sftf_a01_it_enus 2.5

Software Test Management sd_sftf_a06_it_enus 2

Static Techniques and Test Design in SoftwareTesting sd_sftf_a03_it_enus 1.5

Testing Throughout the Software Life Cycle sd_sftf_a02_it_enus 2

Tool Support in Software Testing sd_sftf_a08_it_enus 1.5

WhiteBox Software Testing Techniques sd_sftf_a05_it_enus 1

Software Testing Foundations

Test preps

TestPrep 220602 A+ IT Technician TP220602_ENG

TestPrep 70503 VB TS: Microsoft .NETFramework 3.5, Windows Communication sd_adwc_a01_tp_enus

TestPrep 70526 C# TS: Microsoft .NETFramework 2.0 WindowsBased ClientDevelopment

TP70526CS_ENG

TestPrep 70526 VB TS: Microsoft .NETFramework 2.0 WindowsBased ClientDevelopment

TP70526VB_ENG

TestPrep 70528 C# TS: Microsoft .NETFramework 2.0 WebBased Client Development TP70528CS_ENG

TestPrep 70528 VB TS: Microsoft .NETFramework 2.0 WebBased Client Development TP70528VB_ENG

TestPrep 70529 C# TS: Microsoft .NETFramework 2.0 Distributed ApplicationDevelopment

TP70529CS_ENG

Test Preps


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TestPrep 70529 VB TS: Microsoft .NETFramework 2.0 Distributed ApplicationDevelopment

TP70529VB_ENG

TestPrep 70536 C# TS: Microsoft .NETFramework Application Development Foundation TP70536CS_ENG

TestPrep 70536 VB TS: Microsoft .NETFramework Application Development Foundation TP70536VB_ENG

TestPrep CX310055 Sun Certified Programmer forthe Java 2 Platform 5.0 TP310055_ENG

TestPrep CX310065 Sun Certified Programmer forthe Java 2 Platform, Standard Edition 6.0 TP310065_ENG

Adobe Dreamweaver CS3

Adding Links, Images, and Flash Objects inDreamweaver CS3 at_dcst_a02_it_enus 3

Cascading Style Sheets in Dreamweaver CS3 at_dcst_a06_it_enus 2

Creating Interactive Web Pages in Dreamweaver CS3 at_dcst_a05_it_enus 2

Dreamweaver CS3 Site Maintenance and AdvancedConcepts at_dcst_a07_it_enus 1.5

Reusing Content in Dreamweaver CS3 at_dcst_a04_it_enus 1.5

Setting up a Site and Adding Content inDreamweaver CS3 at_dcst_a01_it_enus 2.5

Tables, Accessibility, and Standards in DreamweaverCS3 at_dcst_a03_it_enus 2

Adobe Dreamweaver CS4

Adding Links and Images in Dreamweaver CS4 at_dcsf_a02_it_enus 1.5

Cascading Style Sheets in Dreamweaver CS4 at_dcsf_a06_it_enus 2.5

Creating Interactive Web Pages in Dreamweaver CS4 at_dcsf_a05_it_enus 2.5

Dreamweaver CS4 Site Maintenance and AdvancedConcepts at_dcsf_a07_it_enus 2

Reusing Content in Dreamweaver CS4 at_dcsf_a04_it_enus 2

Adobe

WEB DESIGN


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Setting up a Site and Adding Content inDreamweaver CS4 at_dcsf_a01_it_enus 2.5

Tables, Accessibility, and Standards in DreamweaverCS4 at_dcsf_a03_it_enus 1.5

Adobe Flash CS3

ActionScript, Sound, and Video in Flash CS3 at_fcst_a05_it_enus 2

Animation in Flash CS3 at_fcst_a04_it_enus 1.5

Creating Navigation and Publishing Movies in FlashCS3 at_fcst_a07_it_enus 1.5

Drawing and Working with Symbols in Flash CS3 at_fcst_a02_it_enus 2.5

Introduction to the Features of Flash CS3 at_fcst_a01_it_enus 2

Using Text and Components in Flash CS3 at_fcst_a03_it_enus 2

Workflow and Program Integration in Flash CS3 at_fcst_a06_it_enus 1.5

Adobe Flash CS4

ActionScript and Multimedia in Flash CS4 at_fcsf_a05_it_enus 2

Animation in Flash CS4 at_fcsf_a04_it_enus 2.5

Creating Navigation and Publishing Movies in FlashCS4 at_fcsf_a07_it_enus 1.5

Drawing and Working with Images in Flash CS4 at_fcsf_a02_it_enus 2.5

Introduction to Adobe Flash CS4 Professional at_fcsf_a01_it_enus 2

Using Flash CS4 Libraries, Text, and Components at_fcsf_a03_it_enus 3

Workflow and Adobe Integration in Flash CS4 at_fcsf_a06_it_enus 2

Adobe Illustrator CS3

Coloring Objects and Using Brushes in IllustratorCS3 at_icst_a02_it_enus 2.5

Exporting and Printing Artwork in Illustrator CS3 at_icst_a06_it_enus 2.5

Getting Started with Illustrator CS3 at_icst_a01_it_enus 3

Importing and Tracing Images, and Applying Effectsin Illustrator CS3 at_icst_a05_it_enus 2.5

Manipulating Objects in Illustrator CS3 at_icst_a03_it_enus 2.5


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Using Type and Symbols in Illustrator CS3 at_icst_a04_it_enus 2.5

Adobe Illustrator CS4

Illustrator CS4: Beyond the Basics at_icsf_a02_it_enus 2.5

Illustrator CS4: Getting Started at_icsf_a01_it_enus 2.5

Adobe Photoshop CS3

Advanced Tools in Photoshop CS3 at_pcst_a03_it_enus 2.5

Photoshop CS3 Animation and Automation at_pcst_a04_it_enus 1.5

Photoshop CS3 Basics at_pcst_a01_it_enus 3

Selections and Layers in Photoshop CS3 at_pcst_a02_it_enus 2

Adobe PhotoShop CS4

Photoshop CS4: Beyond the Basics at_pcsf_a02_it_enus 3

Photoshop CS4: Getting Started at_pcsf_a01_it_enus 2

Macromedia Dreamweaver 8: Website Development

Adding Links, Images, and Flash Objects inDreamweaver 8 237337_ENG 3

Creating Interactive Web Pages in Dreamweaver 8 237340_ENG 3

Reusing Content in Dreamweaver 8 237339_ENG 2

Setting up a Site and Adding Content inDreamweaver 8 237336_ENG 3

Site Testing and Maintenance in Dreamweaver 8 237342_ENG 2.5

Tables, Accessibility, and Standards in Dreamweaver8 237338_ENG 2

Working with Cascading Style Sheets inDreamweaver 8 237341_ENG 2.5

Macromedia Flash 8

ActionScript, Sound, and Video in Flash 8 234942_ENG 2

Animation in Flash 8 234941_ENG 1.75

Introduction to the features of Flash 8 234939_ENG 3.75

Using Text and Components in Flash 8 234940_ENG 2

3

Macromedia


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Workflow, Navigation, and Publishing in Flash 8 234943_ENG

Mentoring Assets

Mentoring 1D0510 CIW v5 Foundations mnt1d0510

Mentoring 502 Macromedia Flash MX 2004 Designer mnt502

Mentoring Assets

Microsoft Office XP: Beginning FrontPage 2002

Enhancing and Managing Web Sites with FrontPage2002 114955_ENG 3

FrontPage 2002 Basics 114938_ENG 4

Microsoft FrontPage

Advanced XML

Advanced Schemas 215282_ENG 2.25

Extending XML 213614_ENG 2.5

Querying, Navigating, and Linking XML Data 213638_ENG 1.5

Structuring XML 213606_ENG 1.25

Transforming and Formatting XML 213612_ENG 2.75

XML APIs 213609_ENG 1.75

DHTML Basics

DHTML and Cascading Style Sheets 110402_ENG 3

Making Content Dynamic with DHTML 109372_ENG 3

6

Introduction to XML: Language Basics

Style Sheets and Links 70152_ENG 5

XML Language Basics 70151_ENG 4

9

JavaScript ClientSide Scripting

JavaScript: Language Basics 115406_ENG 5

JavaScript: Scripting 115427_ENG 3

8

Scripting and Web Languages

Test Preps

TestPrep 1D0510 CIW v5 Foundations TP1D0510_ENG

Test Preps


07/2009 152/153


TestPrep 502 Macromedia Flash MX 2004 Designer TP502_ENG

Web Services

Emerging Web Service Standards 218847_ENG 2.5

Using SOAP 218848_ENG 1.75

Using UDDI 218850_ENG 1.75

Using WSDL 218849_ENG 2.75

Web Services and Serviceoriented Architecture 218846_ENG 1.75

Web Services Security 218851_ENG 1.5

Web Authoring Tools & Languages

Web Site Design Principles

Advanced HTML Design Elements 31592_ENG 3

Advanced Technology Concepts for Web Designers 31607_ENG 4

Design Concepts for Web Sites 31587_ENG 3

11

Web Site Design Principles


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