melvin_cv_18_01_2016
TRANSCRIPT
CURRICULUM VITAE
Ellis Melvin Do Rosario Pereira Mobile: +971506943008
Email: [email protected]
Assistant Executive Housekeeper
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A strong motivation to develop with the company throughout my sincere services, and position that will utilize
my experience in a company for a professional development with strong challenges for a bright career. __________________________________________________________________________________________________
The ability to communicate effectively with people in a friendly way.
Can work independently and under pressure with a good level of responsibility.
Ability to work with different nationalities as a good team member.
Ability to train new staffs so as to achieve the quality standards set by the company.
Building relationships of trust, respect and productive interactions with the team ____________________________________________________________________________________________
Appreciation Certificate support and hard work during Mina A ’Salam Refurbishment. Sept 2014
Recognition Certification for 5, 10 and 15 years with Jumeirah Group. May, 2012
Appreciation Certificate for the efforts making functions Success of Princess Haya’s Award for Special
Education 2009, 2010 2011 and 2012
Trainer of the month in the year August 2009.
VOICES “Idea of the Year” 2009
“Voices” Innovation programs. Certificate’s for implemented Idea’s, 2009
Colleague of Exceptional Value in the year September 2008.
Appreciation Certificate outstanding contribution for conference and incentives. March 2007
Colleague of the month in the year December 2003. __________________________________________________________________________________________________
Assistant Housekeeping Manager May1st 2008 to Till Date
MADINAT JUMEIRAH (Al Qasr, Souk, Conference & Incentive and Mina A’ Salam)
May 1st 2008 to Aug. 30th 2014 – Public Areas in Al Qasr, Souk and Conference and incentive.
Sept.1st 2014 to Till Date – Rooms and Public area Mina A’ Salam.
DUTY AND RESPOSIBILITIES
Prepares monthly duty roster, Plan and conduct training to new Team leader’s,
Objective
Skills
Experience
Achievement’s
Reviews the skill of old team leaders on standard operating procedures Monitors supplies order and
health and safety. Preparing Purchase Request through CAPEX
Review and monitor daily and periodical special projects for maintaining the quality as per SOP.
Monitor Monthly profit & lost statement assuring that the orders are within budget.
Involves in departmental Green Globe certification and Corporate Social Responsibilities activity.
Assign staff and supervise internal and external small and large functions.
Handle and monitor quality all types of housekeeping related works
Prepare scope of work for contracted staff as per time and motion for new and renew the contracts
Senior Housekeeping Team Leader June1st 2004 to May 1st 2008 (Pre-opening)
(Departmental Trainer)
MADINAT JUMEIRAH (Al Qasr, Souk, Conference & Incentive)
DUTY AND RESPOSIBILITIES
Departmental trainer – Plan and conduct training to new staff, reviews the skills of old staff on standard
operating procedures and gives training for casual's staff,
Monitors and supervise all type of housekeeping related work
Prepares monthly duty roster, Daily allocation, orders supplies,
Plan, assign and review daily and special work in maintaining the quality as per SOP.
Assign staff and supervise internal and external small and large functions.
Monitor the quality of marble floor polishing, sand stone scrubbing done by Marble Renewal Co.
Team Leader (Housekeeping) May 1997 to May 2004
THE WORLD TRADE CENTRE HOTEL (Formally known as "DUBAI HILTON")
DUTY AND RESPOSIBILITIES
Prepares daily allocation, attendants report, inspect and release rooms, inspect public areas,
Inspect and setup VIP rooms, plan and assign special projects, checks daily maintenance.
Plans deep cleaning, carpet shampooing and upholstery shampooing project, orders monthly supplies,
Plan and conduct training to new staff, reviews the skills of old staff on standard operating procedures
Gives buddy training to trainee team Leaders. Trains the staff about floor scrubbing, polishing, buffing,
Crystallizing, carpet and upholstery shampooing Equipment’s and Chemicals
Senior Room Attendant (Housekeeping) April 95 to May 97
BAYNUNAH HILTON TOWER HOTEL & RESIDENCE - ABU DHABI(Pre-opening team)
DUTY AND RESPOSIBILITIES
Cleaning of guest rooms, restaurants and public areas.
Handling of guest laundry and staff uniforms, room and restaurants linen.
Special project like Floor Scrubbing, Polishing, Buffing, Marble Crystallizing, Carpet and Upholstery
Shampooing. Buddy training for new staff.
Room Attendant (Housekeeping)August 94 to February 95
ABU DHABI HILTON – ABU DHABI
Cleaning of Guest rooms, Restaurants, Public areas, Meeting rooms and Banquet halls.
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Education
INTL. CORRESPONDENCE SCHOOL Diploma in Hotel and Restaurant Management
USA (February 1997) with Grade “A”
EMTECH COMPUTER INSTITUTE Completed Computer Course with Grade “A”
DUBAI (July - September 97) Fundamental & Dos
Windows 95, Word 7.0, Excel 7.0, Power Point 7.0
DUBAI AVIATION COLLEGE – DUBAI Intensive English Course
(JANUARY 1999) Business English and different type of talking accent
OUR LADY OF SNOWS HIGH Passed SSCE, Goa Board of
SCHOOL, Raia, Goa, (MARCH 1985) Secondary & Higher Secondary Education
DAMODAR COLLAGE, Passed 12th, Goa Board of Secondary & Higher Education
Margao, Goa. (April 1987)
INSTITUTO ANDRADE – GOA (Jan 1984) Diploma in Typing, Grade Second Class, 30 w.p.m.
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Personal Branding for Leaders – April 2015
Financial Awareness for Non-Financial Managers , April 2013
Leading a Customer-Focused Team Certification – Sept 2011
Kaizen Quality Improvement Training – 22 Feb. 2011
7 Habits by Franklin Covey, May 2010
Online Clicks Course- Getting Started with Excel 2010, Basic Data Formatting in Excel 2010. In 2012
Effective Housekeeping Managements , Sept 2009
Great Leaders by Franklin Covey, Feb 2009
Developing High Performance Team – July 2008
Media Presentation – March 2008
Basic Health and Safety – Dec 2007
Environmental management course 3 by Chartered institute of Environmental health – Sept 2009
Working Sm@rt with Microsoft Outlook by Priority Management Institute, July 2007
Departmental Trainer. March 2007
Completed Net G online computer course (Modules Completed) - March 2005 to February 2006
MS Excel fundamental, MS Excel Proficient, MS Excel Export User, MS Word fundamental, MS Word
Proficient, MS Word Export User (part 1), MS Word Export User (Part 2)
Flexible Rostering by The Emirates Academy, Nov 2006
Completed Fundamental of Excellence (Modules Completed) - 2005
Introduction to the Fundamentals of Excellence, Communication, Problem Solving and Decision Making,
Managing Yourself, Motivating Individuals Through feedback, Motivating Individuals Through
Empowerment, Developing Team and Handling Change
Group Training by Dynamic Learning, Dec 2004
Task Training – Nov 2004
Word Course, Sept 2002
HACCP Training (A Quality Program by Municipality)
Certificates
Internal Quality Reviewer Training
Train the Trainers – July 1997
_________________________________________________________________________________________
PRESENT ADDRESS: -Jumeirah Madinat Jumeirah,
P.O.Box 75157, Dubai, UAE.
TELEPHONE: -Off: - 04 3666675, Mobile: - 050 6943008, NATIONALITY: -Indian
MARITAL STATUS: -Married
RELIGION: -Roman Catholic
HOBBIES: -Listening Music, Reading, Traveling.
LANGUAGE KNOWN: -English, Hindi, Konkani.
PASSPORT DETAILS: -J3753570
Issued in Dubai on 21st February, 2011, Expires on 20th February, 2021.
DRIVING LICENS E: -UAE Driving License No. 654494, Expiry date- 14-12-2022
_________________________________________________________________________________________________________
Mr. Tilak Wickramashinghe
Housekeeping manager
Madinat Jumeirah - Dubai
Ph. 971 55 5009148
Melvin Pereira
Ms. Saskia Polhout
Housekeeping Manager
Mina A’ Salam, Madinat Jumeirah
Ph. 971 55 5009125
Personal Information
References