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2016 Course Calendar EXCLUSIVE 10% OFF LIST PRICE TO ALL WELSH CONTACT CENTRE FORUM MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING.

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Page 1: MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING....MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING. 2 ... 16 TH-23 RD MAR GROUP 3 13 TH-14TH & 22ND-23RD JUN GROUP 4 19TH-20TH & 28 -29 SEP GROUP

2016 Course Calendar

E XC LU S I V E 1 0 % O F F L I ST P R I C E TO A L L W E L S H C O N TAC T C E N T R E F O R U M

M E M B E R S . QU OT E ‘ WCC F 1 0 ’ W H E N B O O K I N G .

Page 2: MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING....MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING. 2 ... 16 TH-23 RD MAR GROUP 3 13 TH-14TH & 22ND-23RD JUN GROUP 4 19TH-20TH & 28 -29 SEP GROUP

2All prices shown are inclusive of registration and exclude VAT.* Dates shown within brackets are essential revision and exams days.

Health & Safety

JANGROUP 1

7TH,14TH, 21ST,28TH

FEB4TH,

(8TH, 12TH)*, 18TH, 25TH

MAR3RD,10TH,

17TH, (21ST, 24TH)*

APRGROUP 2

7TH,14TH, 21ST,28TH

MAY5TH,

(9TH, 13TH)*, 19TH, 26TH

JUN2ND, 9TH,

16TH, (20TH,24TH)*

JULGROUP 3

7TH,14TH, 21ST,28TH

SEP

AUG4TH,

(8TH, 12TH)*, 25TH

1ST, 8TH,15TH, 22ND,

(26TH, 30TH)*

OCTGROUP 4

6TH,13TH, 20TH, 27TH

DEC

NOV3RD,

(7TH, 11TH)*, 17TH

1ST, 5TH, 9TH,

(12TH, 16TH)*

NEBOSH General CertificateLocation: Bridgend

Duration: 14 days || Price: £1,485

IOSH Managing SafelyLocation: Bridgend

Duration: 4 days || Price: £525

JANGROUP 1

11TH-12TH &

26TH-27TH

GROUP 2

2ND-9TH &16TH-23RD

MARGROUP 3

13TH-14TH & 22ND-23RD

JUNGROUP 4

19TH-20TH &28TH-29TH

SEPGROUP 5

16TH-17TH &29TH-30TH

NOV

NEBOSH Environmental Management Certificate

Location: BridgendDuration: 7 days || Price: £795

NEW COURSE JAN13TH, 18TH

& 27TH

FEB3RD,10TH,

(15TH & 19TH)*

GROUP 1

SEP7TH, 14TH,

21ST & 28TH

OCT5TH,

(10TH &14TH)*

GROUP 2

NEBOSH National Certificate in Construction Health & Safety

Location: BridgendDuration: 12 days || Price: £1,375

NEW COURSEFEB

9TH,16TH

& 24TH

MAR1ST,8TH,15TH, 22ND &29TH

APR5TH,12TH,

(18TH &22ND)*

GROUP 1

DEC

OCT4TH,11TH

18TH & 25TH

NOV1ST,8TH,15TH, 22ND &29TH

6TH, (13TH &16TH)*

GROUP 2

Page 3: MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING....MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING. 2 ... 16 TH-23 RD MAR GROUP 3 13 TH-14TH & 22ND-23RD JUN GROUP 4 19TH-20TH & 28 -29 SEP GROUP

3All prices shown are inclusive of registration and exclude VAT.

I would highly recommend TSW, for their high calibre of teaching staff, set in professional & comfortable surroundings.”NEBOSH General Certificate, MSS Group

Site Supervisor Safety Training Scheme (SSSTS)

Location: BridgendDuration: 2 days || Price: £275

OCTGROUP 1

20TH-21ST

Site Supervisor Safety Training Scheme (SSSTS) REFRESHER

Location: BridgendDuration: 1 day || Price: £195

MAYGROUP 1

3RD

Site Manager Safety Training Scheme (SMSTS) REFRESHER

Location: BridgendDuration: 2 days || Price: £345

SEPGROUP 1

1ST-2ND

Site Manager Safety Training Scheme (SMSTS)

Location: BridgendDuration: 5 days || Price: £525

JANGROUP 1

18TH-22ND

MARGROUP 2

7TH-11TH

MAYGROUP 3

23RD-27TH

SEPGROUP 4

12TH-16TH

DECGROUP 5

5TH-9TH

HABC Emergency First Aid at WorkLocation: Bridgend

Duration: 1 day || Price: £70

APRGROUP 1

7TH

JULGROUP 2

14TH

NOVGROUP 3

24TH

HABC First Aid at WorkLocation: Bridgend

Duration: 3 days || Price: £200

APRGROUP 1

4TH-6TH

JULGROUP 2

11TH-13TH

NOVGROUP 3

21ST-23RD

HABC Level 2 Award in Cardiopulmonary Resuscitation & Automated External

DefibrillationLocation: Bridgend

Duration: 1 day || Price: £70

APRGROUP 1

8TH

JULGROUP 2

15TH

NOVGROUP 3

25TH

Page 4: MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING....MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING. 2 ... 16 TH-23 RD MAR GROUP 3 13 TH-14TH & 22ND-23RD JUN GROUP 4 19TH-20TH & 28 -29 SEP GROUP

4

The Institute of Leadership & Management (ILM) is the UK’s largest management body and has been chosen by TSW as the awarding organisation for our leadership and management courses. Our ILM offering includes three different types of course, each designed to have a positive impact on your employee’s skills, knowledge and understanding. Course types are:

Externally quality assured, nationally recognised qualifications that involve assessment work as part of the accreditation process.

TSW designed courses, quality approved and endorsed by ILM as being of an excellent standard. Endorsed courses involve a lower level of assessment to ensure the objectives required for certification are met. Certificates issued from ILM bear the ILM Endorsed badge.

TSW designed courses, quality approved and endorsed by ILM as being of an excellent standard. Development courses require no assessment activity, delegates receive certificates for their attendance. Certificates issued from ILM bear the ILM Development badge.

All prices shown are inclusive of registration and exclude VAT.

Leadership & Management

ILM Level 3 Award in Leadership and Management

Location: BridgendDuration: 5 days || Price: £1,175

FEBGROUP 1

1ST-2ND &

15TH-16TH

& 29TH

GROUP 2

1ST-2ND &15TH-16TH &

30TH

JUNGROUP 3

1ST-2ND &14TH-15TH &

28TH

NOV

Leadership Skills for ManagersLocation: Bridgend

Duration: 3 days || Price: £490 29TH-31ST

GROUP 1

MAR

27TH-29TH

GROUP 2

JUNGROUP 3

17TH-19TH

OCT

Core Skills for Team LeadersLocation: Bridgend

Duration: 2 days || Price: £350

FEBGROUP 1

17TH-18TH

GROUP 2

18TH-19TH

APRGROUP 3

5TH-6TH

JULGROUP 4

10TH-11TH

OCT

ILM Level 2 Award inLeadership and Team Skills

Location: BridgendDuration: 4 days || Price: £875

1ST-2ND &

22ND-23RD5TH-6TH &

19TH-20TH

MAR SEPGROUP 1 GROUP 2

Page 5: MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING....MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING. 2 ... 16 TH-23 RD MAR GROUP 3 13 TH-14TH & 22ND-23RD JUN GROUP 4 19TH-20TH & 28 -29 SEP GROUP

5All prices shown are inclusive of registration and exclude VAT.

An excellent, engaging course. Well-structured modules and relevant, interesting content. Extremely helpful in gaining personal insight and insight into one’s team”ILM Level 2, Celsa Manufacturing

HR Skills for Line ManagersLocation: Bridgend

Duration: 3 days || Price: £490

APRGROUP 1

27TH-29TH

SEPGROUP 2

21ST-23RD

Project ManagementLocation: Bridgend

Duration: 2 days || Price: £330

JANGROUP 1

11TH-12TH

MAYGROUP 2

10TH-11TH

GROUP 3

26TH-27TH

SEPGROUP 4

7TH-8TH

DEC

MAR

30TH-31ST

GROUP 1

21ST-22ND

JUNGROUP 2 GROUP 3

12TH-13TH

OCTImplementing Strategic Development Through People (Level 5)

Location: BridgendDuration: 2 days || Price: £400

NEW COURSE

FEBGROUP 1

8TH-9TH

GROUP 2

17TH-18TH

MAYGROUP 3

12TH-13TH

SEPLeading Strategic Development Through People (Level 7)

Location: BridgendDuration: 2 days || Price: £700

NEW COURSE

Presentation and Public Speaking Skills

Location: BridgendDuration: 2 days || Price: £350

JANGROUP 1

14TH-15TH

MAYGROUP 2

10TH-11TH

SEPGROUP 3

5TH-6TH

DECGROUP 4

1ST-2ND

FEBGROUP 1

22ND-24TH

GROUP 2

18TH-20TH

MAYGROUP 3

22ND-24TH

AUGGROUP 4

12TH-14TH

DECCore Skills for First Line ManagersLocation: Bridgend

Duration: 3 days || Price: £490

NEW COURSE

Page 6: MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING....MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING. 2 ... 16 TH-23 RD MAR GROUP 3 13 TH-14TH & 22ND-23RD JUN GROUP 4 19TH-20TH & 28 -29 SEP GROUP

Train the TrainerLocation: Bridgend

Duration: 3 days || Price: £490

MARGROUP 1

14TH-15TH

& 21ST

GROUP 2

3RD-4TH

& 12TH

OCT

GROUP 1 GROUP 2 GROUP 3 GROUP 4Pearson BTEC Level 3Award in Education and Training

Location: BridgendDuration: 4 days || Price: £500

JAN

6TH, 13TH , 25TH & 29TH

4TH, 12TH , 17TH & 27TH

MAY

4TH, 11TH , 18TH & 25TH

AUG

2ND, 10TH , 18TH & 28TH

NOV

IRCA Registered Quality Auditor**

Location: BridgendDuration: 5 days || Price: £945

FEBGROUP 1

1ST - 5TH

JUNGROUP 2

6TH - 10TH

OCTGROUP 3

24TH - 28TH

A17059

GROUP 4

5TH - 6TH

OCTIRCA Internal Auditor**

Location: BridgendDuration: 2 days || Price: £465

JANGROUP 1

25TH - 26TH

APRGROUP 2

25TH - 26TH

GROUP 3

18TH - 19TH

JUL

A17218

All prices shown are inclusive of registration and exclude VAT.**Selected courses are run in conjunction with MFQ who are an IRCA approved training organisation.

Education & TrainingQuality training and trainers. Respectful, knowledgeable and professional.”Train the Trainer, Torfaen Women’s Aid

Quality ManagementAs always, it has been a pleasure training at TSW, the staff are extremely qualified and always helpful. The course has been invaluable to our business as it has increased our skills offer to our clients as well as increasing our income. Being IRCA accredited, it also carries the necessary weight.”IRCA Internal Auditor, Harlequin Quality Management Ltd

Page 7: MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING....MEMBERS. QUOTE ‘WCCF10’ WHEN BOOKING. 2 ... 16 TH-23 RD MAR GROUP 3 13 TH-14TH & 22ND-23RD JUN GROUP 4 19TH-20TH & 28 -29 SEP GROUP

“Everybody came away fizzed up with new ideas and some have already put them into practice! It was far removed from the dry, ‘death by PowerPoint’ sessions that we’ve all endured and you delivered the content by pitching it perfectly and at the right pace. I’d have no hesitation in recommending TSW to others and I sincerely hope we are able to work together again in the future.”

Rachel EvansHead of Acquisition & Planning, S4C

Find out more today:

01656 644 300 WWW.TSW.CO.UK

“Words cannot describe how fantastic this course was. The tutor brought the skills to life and made you want to explore more.

The company absolutely needs to invest in more training like this. It will be fascinating to watch over the coming months how the learnings are used in the workplace... Brilliant training days!”

Connect Assist

We understand that no two companies face exactly the same issues, have the same people or experience exactly the same problems so the programmes we create are tailored specifically for you.

How is Bespoke & Tailored training different?Our wealth of experience allows us to truly understand your organisation and to create a plan specifically for you, based on your strategy and objectives, to ensure you receive a programme with real impact.

Getting to know youOne of the most important aspects of the design process is getting to know you. Once we understand your organisation and identify

where the need for development lies we can begin to design the best solution for you. From our research we can outline your individual needs and set tangible goals that will allow us to measure your return on investment.

An experience to rememberWe pride ourselves on being flexible for our clients, resulting in minimal disruption to your business. Not only are we reactive to your needs; but we like to go that step further and use our extensive knowledge to enrich your experience, ensuring the service is one you remember... for the right reasons!

Can’t find what you’re looking for on our 2016 calendar? Our Bespoke & Tailored courses could be the solution.

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01656 644 300 | [email protected] | WWW.TSW.CO.UK |

CENTRE AWARDS & ACCREDITATIONS