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2020 Questionnaire: Mental/Behavioral Health Compensation Survey Participation Deadline: Friday, October 9, 2020 Survey Forms Online at: https://www.employerscouncil.org/solution/compensation-strategy-and-hr- data/Survey-Questionnaires UNDERSTANDING OF CONFIDENTIALITY This survey questionnaire should be completed with the understanding that: Organization identity and compensation or benefit information will remain confidential for non-governmental organizations and will not be released without advanced approval by the organization. The contents and the resulting survey report will not be used in collective bargaining sessions or in grievance proceedings by either Employers Council or the organization. Mental/Behavioral Health Compensation Survey 2020

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Page 1: Mental-Behavorial Health Survey 2020 - Questionnaire€¦ · Web viewMental/Behavioral Health Compensation Survey2020 Author jdomanick Created Date 08/25/2020 12:02:00 Title Mental-Behavorial

2020 Questionnaire:Mental/Behavioral HealthCompensation Survey

Participation Deadline: Friday, October 9, 2020Survey Forms Online at:https://www.employerscouncil.org/solution/compensation-strategy-and-hr-data/Survey-Questionnaires

UNDERSTANDING OF CONFIDENTIALITYThis survey questionnaire should be completed with the understanding that:

Organization identity and compensation or benefit information will remain confidential for non-governmental organizations and will not be released without advanced approval by the organization.

The contents and the resulting survey report will not be used in collective bargaining sessions or in grievance proceedings by either Employers Council or the organization.

The resulting survey will be used solely to assist in guiding the effective management of compensation or benefit programs.

© Copyright, 2020 Employers Council permission in writing from the Employers Council, is prohibited.

Mental/Behavioral Health Compensation Survey 2020

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CONTENTSDirections & DefinitionsGeneral Information

JobCode Job Title PageJob Classification84001 Mental Health Therapist I (Entry)..............184002 Mental Health Therapist II.........................184018 Mental Health Therapist III (LPC) .............184020 Mental Health Therapist III (Ph.D.)............184080 Mental Health Worker I (Entry Level)........184081 Mental Health Worker II (Mental Health Asst.)

184085 Mental Health Worker III...........................184083 Recreational Therapist (Activities Therapist)

184100 Occupational Therapist.............................184034 Consumer and Family Advocate...............184107 Peer Support Specialist.............................184108 Resource Associate...................................184003 Vocational Counselor I (Bachelor’s)..........284021 Vocational Counselor II (Master’s)............284064 Clubhouse Counselor................................284019 Substance Abuse Counselor (CAC I).........284059 Substance Abuse Counselor (CAC II)........284060 Substance Abuse Counselor (CAC III).......284004 Substance Abuse Counselor (LAC)............284063 Drug Testing Technician...........................284005 Housing Coordinator.................................284054 Residential Counselor...............................284006 Registered Nurse......................................284061. Psychiatric Registered Nurse Practitioner 284033 Family Registered Nurse Practitioner.......284014 Licensed Practical Nurse...........................284007 Licensed Clinical Social Worker (Out Patient)

284025 Licensed Clinical Social Worker (In Patient)284103 Case Manager Non-Clinical Level..............384008 Case Manager Bachelor’s Level................384022 Case Manager Master’s Level...................3

JobCode Job Title PageJob Classification

84026Licensed Clinical Psychologist-Out Patient384027Licensed Clinical Psychologist-In Patient384015................................Psychiatrist, Adult 384035................................Psychiatrist, Child 384028.....................Psychiatric Social Worker 384104Board Certified Behavior Analyst (BCBA)3

84105 Board Certified Assistant Behavior Analyst (BCaBA)...........................................384106.........................Intervention Specialist 384010............Head Nurse/Nurse Coordinator 384058..................Teacher, Special Education 384053.............................Program Supervisor 484011Clinical Supervisor/Program Coordinator484017............................Accounting Manager 484032.................Quality Assurance Manager 4

84062.. .Utilization Management Coordinator 484050..............Medical Services Coordinator 484051................Emergency Service Clinician 484052............Continuity of Care Coordinator 4

Executive Classification84030........................Chief Operating Officer 484016Deputy Director/Assistant Executive Director484024..........................Chief Financial Officer 484012..................Program Director/Manager 484056...................................Medical Director 4

Please read job descriptions carefully.

Mental/Behavioral Health Compensation Survey 2020

* New position in this year’s survey.** Job description and/or title change.

Read job descriptions carefully.

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GENERAL INFORMATION QUESTIONNAIRE

Full Name of Organization:     

Person Completing Questionnaire:      

Street Address and Zip Code:      

Phone Number:       Fax Number:       E-mail address:      

2.0 Total current employment size (include employees in hospitals, clinics and long term care facilities)Number of regularly scheduled employees working at least 16 hours per week:      

3.0 Is your organization: 1.00 Publicly funded (government-funded) 2.00 Privately funded (no government funding) 3.00 Non-Profit (variety of funding sources)

4.0 Hospital/Clinic setting (check one) 1.00 Metro Denver/Boulder 2.00 Non-Metro Denver

5.0 What is the total average percentage increase received or is projected to receive during 2020, and is projected to receive for 2021 for each of the following categories:

Category

PAYInclude merit, general, longevity, cost-

of-living, etc. for the “average” employee

2020 2021

PAY STRUCTUREPay range adjustment

Complete only if you have formal ranges

2020 2021Nurses      %      %      %      % Managers/Supervisors      %      %      %      % All Other Employees      %      %      %      %

Comments or explanation:      

6.0 Do you pay a differential for licensure of your clinical positions? .50 Do not match 1.00 Yes 2.00 NoList which licenses     

7.0 If yes, how much? 1.00 $      OR 2.00      %8.0 Is this differential part of base salary? 1.00 Yes 2.00 No9.0 If you matched the Deputy Director/Assistant Executive Director (84016), what is the:

.50 Do not match 1.00 Number of programs supervised:       2.00 Number of employees directly supervised:       3.00 Total budget for programs:      

10.0

Mental/Behavioral Health Compensation Survey 2020

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GENERAL INFORMATION QUESTIONNAIRE10.0 Does an employee receive additional pay for earning a new certification that is directly associated with their current position?

1.00 No additional pay 2.00 Moved to new pay grade 3.00 Additional pay per hour (specify hourly premium) $       4.00 No established policy 5.00 Other (specify)      

11.0 Do you have an incentive/bonus program? 1.00 Yes 2.00 No

12.0 Do you have on-call pay for Psychiatrists? 1.00 No Psychiatrists 2.00 Yes, on-call pay separate (specify rate, i.e. $2.50/hr) $      3.00 Yes, included in base salary 4.00 No

Mental/Behavioral Health Compensation Survey 2020

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DIRECTIONS AND DEFINITIONSPlease familiarize yourself with all of the instructions before filling out the questionnaire.

No organization’s structure or job descriptions will match exactly the jobs outlined in this survey. It is critical that participating organizations match their jobs as closely as possible. Our objective is to provide survey results that accurately reflect competitive pay levels for jobs involving work of a similar nature and performed at a similar skill level.

Use data closest to, but not later than August 29, 2020. If rates will change within next 30 days, please report new rates.

Completion of survey information in a spreadsheet is preferred

o If you have electronic spreadsheets, please feel free to email these to us in lieu of completing the rate sheet manually. Be sure to include on the spreadsheet the survey job code you are matching.

Copy Questionnaire(s): Please save a copy your completed questionnaire(s) for your records.

Review Job Descriptions: Do not merely match job titles. It is the content of the job that determines a match.

Report only employees who spend 70% or more of their time in the described function

Do not report the same employee in more than one job

Do not try to force match every employee: It is not necessary that you report all your employees, nor is it necessary that you report for every job in the survey.

Report FULL-TIME and PART-TIME regular employees (employees working at least 16 hours per week)

Report HOURLY Rates For Part-Time Employees

Job Title And Code Please provide your organization’s job title in

the space provided by each job. This helps us in working with job matches and assists you in completing future surveys.

Actual Rates: Report the number of employees receiving each actual rate. Do not report averages.

Established Rate Range Formally established limits of pay for a given

job. Exclude step progressions (wage increases granted at fixed intervals based solely on length of service). Not all organizations have rate ranges.

Minimum - The lowest rate an entry-level employee who is qualified to perform the minimum requirements of the job.

Maximum - The highest rate an employee can obtain in the job.

Include:o additional compensation granted in

equal amounts to all employees in a job (e.g., cost-of-living accumulations)

o established range even if the position is vacant

Exclude: Overtime premiums; lead differentials, shift

premiums, bonuses Temporary and seasonal employees rates for

unique situations, such as demotion or accommodation, where an incumbent is paid more/less than you would normally pay for that position

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Any questions about a job match or filling out this questionnaire should be directed to the Employers Council Surveys Department at (303) 839 5177. Please return by Friday, October 9, 2020.

Mental/Behavioral Health Compensation Survey 2020

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WE NEED YOUR INPUT!A task force meeting is held biennially for each of our surveys. We need volunteers to revise current job descriptions, establish new ones, or recommend changes for our survey. If you can help, please complete the following information. We will contact you when a meeting is scheduled.

Name      

Title      

Organization      

Telephone Number       Email     

Check One: Employers Council Member Non-Member

To keep our compensation surveys up-to-date, we ask for your input. Please list any positions and/or changes you would like to see in future surveys. Remember, in order for a position to publish, we must have at least three participants reporting data.

     

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JOB CLASSIFICATIONS84001 MENTAL HEALTH THERAPIST I (Entry)Provides clinical assessment/problem identification, crisis interventions, individual, family and group therapy and case management. Develops and monitors treatment plans, monitors treatment progress, documents significant interactions, and maintains clinical charts and other reporting data. Requires a Master’s degree in a mental health field and 1 year of clinical experience.

84002 MENTAL HEALTH THERAPIST IIProvides clinical assessment/problem identification, crisis interventions, individual, family and group therapy and case management. Develops and monitors treatment plans, monitors treatment progress, documents significant interactions, and maintains clinical charts and other reporting data. Requires a Master’s degree in a mental health field with 1-5 years of clinical experience.

84018 MENTAL HEALTH THERAPIST III (LPC)Provides clinical assessment/problem identification, crisis interventions, individual, family and group therapy and case management. Develops and monitors treatment plans, monitors treatment progress, documents significant interactions, and maintains clinical charts and other reporting data. Must be licensed and requires a Master’s degree in a mental health field.

84020 MENTAL HEALTH THERAPIST III (PHD) - Not Licensed

Provides clinical assessment/problem identification, crisis interventions, individual, family and group therapy and case management. Develops and monitors treatment plans, monitors treatment progress, documents significant interactions, and maintains clinical charts and other reporting data. Requires a Ph.D.

84080 MENTAL HEALTH WORKER I (Entry Level)Performs basic physical care procedures such as taking vital signs, assisting with physical exams, baths and feeding patients. Closely observes patients and charts their behavior. Actively participates in recreational and occupational activities with patients. Works under the direction of a Registered Nurse. This is an entry-level position with no prior experience required.

84081 MENTAL HEALTH WORKER II (Mental Health Assistant)

Performs basic physical care procedures such as taking vital signs, assisting with physical exams, baths and feeding patients. Closely observes patients and charts their behavior. Actively participates in recreational and occupational activities with patients. Participates in formulating patient care plans. Works under the direction of a Registered Nurse. Typically requires two years of experience.

84085 MENTAL HEALTH WORKER IIIAssists in the planning of patient activities, observes and charts patient behavior, provides therapeutic interaction with patients, develops patient care, assists in planning and participates in group therapy

sessions. Works under the direction of a Registered Nurse. Typical job requirements may include an Associate or Bachelor’s Degree and/or five years related work experience.

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84083 RECREATIONAL THERAPIST (Activities Therapist)

Organizes and directs a program of therapeutic and recreational activities such as sports, dramatics, nature studies and social or cultural activities to meet the needs of the patient population. Develops individual patient treatment plans. Observes and charts patient behavior during activities.

84100 OCCUPATIONAL THERAPISTAdministers occupational therapy treatments to assist in the restoration of articular and muscular functions, develops coordination and tolerances, improves general physical conditions and aids in mental rehabilitation. Administers treatment prescribed by physician or may recommend treatment suited to patients’ characteristics. Adapts and adjusts equipment to meet physical tolerances of patient, and teaches and assists patient to use the various devices and means to coordinate actions and exercises. Notes and analyzes reactions and progress of patients. Prepares reports and case histories. May supervise attendants and others engaged in instructing patients in the various crafts. Must be registered and licensed to practice.

84034 CONSUMER AND FAMILY ADVOCATEResponsible for providing direction and oversight for consumer and family affairs partnerships. Develops and coordinates consumer and family programs, support groups, and educational groups. Develops educational materials for consumers, families and the public. Assures that consumers and families have access to advocacy services. Requires a high school diploma.

84107 PEER SUPPORT SPECIALISTMentors, advocates, and supports mental health consumers with problems, goals, decisions, and conflict resolution to promote recovery. Assists consumers with navigating the mental health system and refers them to professionals in the community. May accompany members to therapy/medical appointments and facilitate support groups. Builds relationships with peer members using peer specialist and other training such as Wellness Recovery Action Plan (WRAP) or Whole Health Action Management (WHAM). Specializes in skill building, relationship building, and being successful in the workplace. Requires a high school diploma and peer specialist training that consists of the Colorado State Core Competencies.

84108 RESOURCE ASSOCIATEOffers support to members by providing needed information, resources, support and benefits available in the community in areas such as mental health, housing, Medicaid benefits, education, transportation, job search, etc. Collaborates with and conducts outreach to external organizations (mental health centers, schools, transportation companies, state agencies, etc.) to provide resources to members. Requires a high school diploma and two to four years of experience.

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JOB CLASSIFICATIONS (continued)84003 VOCATIONAL COUNSELOR I - BACHELOR’S

LEVELProvides vocational rehabilitation activities, vocational evaluations, work adjustment training, job placement and skills training. Requires a Bachelor’s degree in vocational rehabilitation with typically one year of vocational counseling experience or five years of vocational counseling experience.

84021 VOCATIONAL COUNSELOR II - MASTER’S LEVEL

Provides vocational rehabilitation activities, vocational evaluations, work adjustment training, job placement and skills training. Requires Master’s degree in vocational rehabilitation with typically five years of vocational counseling experience.

84064 CLUBHOUSE COUNSELORProvides assistance and guidance to clubhouse members and consumers to achieve vocational and daily living goals. Coordinates clubhouse activities and tasks to assist members in building relationships. Works with clubhouse members and staff in all areas of the program and other mental health services. Typically requires a Bachelor’s degree and 2 years of human services experience.

SUBSTANCE ABUSE COUNSELORAssesses needs and develops treatment plans, for persons in need of substance abuse therapy and sobriety support. Therapeutic services may include DUI education and/or individual or group counseling. Maintains working relationship with other agencies involved with client program. Job Code 84019 Certified Addiction Counselor I (CAC I)

Requires 1000 hours clinically supervised work experience.

Job Code 84059 Certified Addiction Counselor II (CAC II)

Requires 3000 hours clinically supervised work experience.

Job Code 84060 Certified Addiction Counselor III (CAC III)

Requires 5000 hours clinically supervised work experience.

Job Code 84004 Licensed Addiction Counselor (LAC)Requires CAC III Certificate and Master’s

Degree from an accredited institution.

84063 DRUG TESTING TECHNICIANManages the monitored sobriety program, including scheduling and observing all random urine and breath tests. Familiar with the Alcohol and Drug Abuse Division (ADAD) and Signal Quality Assurance standards. Typically requires a high school diploma and 3 years of experience in the substance abuse treatment field.

84005 HOUSING COORDINATORManages the HUD Section 8 certificates and vouchers. Coordinates the appropriate use of all units in a mental health residential program. Assures that clients meet HUD housing guidelines. Supervises Case Manager Aides and/or volunteers who work with the clients in residence. Serves as representative payee for clients as needed. Assists clients in finding

alternative housing, as needed. Typically requires a Bachelor’s degree in human service field or equivalent experience.

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84054 RESIDENTIAL COUNSELORStaff position at a residential facility or transitional living center for adults. Covers shifts at facility and transportation services. May have shift leader responsibilities. Typically requires a Bachelor’s degree in a behavioral science field and a valid driver’s license with a clean driving record.

84006 REGISTERED NURSEAdministers medications, evaluates and monitors clients for medication side effects. Coordinates medical care and intervention with staff and psychiatrist. Performs emergency evaluations for 72-hour holds. Provides consultation to staff regarding medical issues. May draw blood for lab work. Provides clinical assessment/problem identification, crisis interventions, individual, family and group therapy, and case management. Develops and monitors treatment plans, monitors treatment progress, documents significant interactions, and maintains clinical charts and other reporting data. Requires a RN License with typically one-year mental health experience.

REGISTERED NURSE PRACTITIONERParticipates with multi-disciplinary team to provide comprehensive psychiatric nursing services to clients and to serve in a consulting capacity to agency staff and other health care providers. Initiates medication. Refills medications as needed and makes necessary changes in medication regimen, if indicated. Requires a Master's degree in nursing with Prescriptive Authority for Advanced Practice Nurses. Maintains DEA number.

Job Code 84061 Psychiatric Nurse PractitionerJob Code 84033 Family Nurse Practitioner

84014 LICENSED PRACTICAL NURSEAdministers medications, evaluates and monitors clients for medication side effects. Coordinates medical care and intervention with staff and psychiatrist. Provides consultation to staff regarding medical issues. Provides problem identification, crisis interventions, individual and group therapy and case management. Monitors treatment plans, monitors treatment progress, documents significant interactions, and maintains clinical charts and other reporting data.

84007 LICENSED CLINICAL SOCIAL WORKER - OUT PATIENT

Provides clinical assessment/problem identification, crisis interventions and evaluations for 72-hour holds, individual, family and group therapy and case management. Develops and monitors treatment plans, monitors treatment progress, documents significant interactions, and maintains clinical charts and other reporting data. Requires a Master’s degree in Social Work with licensure. Works in an outpatient setting.

84025 LICENSED CLINICAL SOCIAL WORKER - IN PATIENT

Provides clinical assessment/problem identification, crisis interventions and evaluations for 72-hour holds, individual, family and group therapy and case management. Develops and monitors treatment plans, monitors treatment progress, documents significant

interactions, and maintains clinical charts and other reporting data. Requires a Master’s degree in Social Work with licensure. Works in an inpatient setting.

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JOB CLASSIFICATIONS (continued)84103 CASE MANAGER (Non-Clinical)Creates a program and sets goals for client. Works with family members and agencies. Seeks resources for clients. Solves problems and overcomes obstacles in client programs. Completes progress reports. Typically requires 2 to 4 years of college. This is not a clinical position.

84008 CASE MANAGER/BACHELOR’S LEVELProvides comprehensive psychological services, which include a continuum of high to low intensity services designed to improve or maintain client’s abilities to function in the community. Assesses, monitors, and follows up with client’s ability to meet basic needs. Responsible for all clinical documentation. May supervise support staff.

84022 CASE MANAGER/MASTER’S LEVELProvides comprehensive psychological services, which include a continuum of high to low intensity services designed to improve or maintain client’s abilities to function in the community. Assesses, monitors, and follows up with client’s ability to meet basic needs. Responsible for all clinical documentation. May supervise support staff.

84026 LICENSED CLINICAL PSYCHOLOGIST (PHD) - OUT PATIENT

Provides diagnostic evaluations and subsequent short-term psychotherapy utilizing individual, family, marital, group and biofeedback. Provides consultation, supervises the clinical work of unlicensed or master's level therapists as requested. Requires a Ph.D. Must be licensed. Works in an outpatient setting.

84027 LICENSED CLINICAL PSYCHOLOGIST (PHD) - IN PATIENT

Provides diagnostic evaluations and subsequent short-term psychotherapy utilizing individual, family, marital, group and biofeedback. Provides consultation, supervises the clinical work of unlicensed or master's level therapists as requested. Requires a Ph.D. Must be licensed. Works in an inpatient/hospital setting. 84015 PSYCHIATRIST, ADULT Participates with multi-disciplinary team to deliver comprehensive psychiatric services in an outpatient setting. Not a medical director position, nor a contractual relationship. Board Certified, licensed physician. 84035 PSYCHIATRIST, CHILD Participates with multi-disciplinary team to deliver comprehensive psychiatric services in an outpatient setting. Not a medical director position, nor a contractual relationship. Board Certified, licensed physician. 84028 PSYCHIATRIC SOCIAL WORKERUnder direct supervision, provides diagnostic evaluations and subsequent short-term psychotherapy utilizing individual, family, marital, group, and feedback. Requires a Master's degree in social work or psychology. Not licensed. Works in an outpatient setting.

84104 BOARD CERTIFIED BEHAVIOR ANALYST (BCBA)Provides behavior analysis services to consumers in the form of consultation. Addresses both behavior and skill deficits, as well as behaviors that place the person or others at risk. Develops behavior plans and educates care providers on its implementation. Supervises and monitors the effects of the plan on consumer behavior and makes modifications as needed. Maintains quality of services and ensures services are provided in compliance with all applicable rules and regulations. Typically requires a Master’s Degree and 2 years’ experience providing services to individuals with developmental disabilities and is certified.

84105 BOARD CERTIFIED ASSISTANT BEHAVIOR ANALYST (BCaBA)

Works under the supervision of the Board Certified Behavior Analyst to provide behavioral services. Utilizes Applied Behavior Analysis (ABA) and best practice behavioral approaches. Provides residential/community based observation and functional assessment data collection. Develops recommendations for individual behavior plans based on ABA approaches. Implements behavior intervention strategies and program changes as directed by the Board Certified Behavior Analyst or the treatment team. Maintains documentation demonstrating services provided. May also be called Behavior Therapist. Typically requires a Bachelor’s Degree and is certified.

84106 INTERVENTION SPECIALISTWorks under the direction of the Board Certified Behavior Analyst and/or Board Certified Assistant Behavior Analyst to model and implement individualized behavioral treatment plans. Provides direct Applied Behavior Analysis therapy for clients at home, in school, or in other environments as needed. Assists in performing functional behavioral assessments, language assessments, preference/reinforce assessments, and /or ongoing assessments for clients. Collects data throughout the sessions. Acts as a liaison between the family, client and the treatment team. Typically requires a Bachelor’s Degree and 2 years’ experience.

84010 HEAD NURSE, NURSE COORDINATORPlans, coordinates and supervises the delivery of nursing care within a treatment facility. Participates in the development and follow-through of treatment plan as part of multi-disciplinary treatment team. Conducts intakes, assessments and discharges, as well as patient and family groups. Supervises the maintenance of necessary treatment records. Trains and supervises all other nurses providing care within the same treatment program. Requires a Registered Nurse’s License with typically three to five years rehabilitative or psychiatric nursing experience.

84058 TEACHER, SPECIAL EDUCATIONResponsible for participating in student assessment, school contact, and the development/implementation of individualized education plans for handicapped students during hospitalization. Provides educational services as indicated by student and program needs.

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Maintains continued awareness of and responsiveness to therapeutic issues of individual students. Typically requires a Master’s Degree.

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JOB CLASSIFICATIONS (continued)84053 PROGRAM SUPERVISORSupervises operation, administration, and staff of a specific program or facility. Plans and assigns work. Instructs and trains staff. Provides some therapeutic counseling and case management to clients. Assists Clinical Supervisor/Program Coordinator with implementation of program changes, objectives, goals and standards. Typically requires 1-3 years of experience in the Mental Health Field in a leadership role.

84011 CLINICAL SUPERVISOR/PROGRAM COORDINATOR

Supervises a multi-disciplinary clinical staff under the direction of a Program Director or Assistant Executive Director. May also supervise a support staff. Directs the day-to-day operation of the team. Coordinates program services, provides direct clinical services, may direct team meetings, and provides training and inservices to staff. Requires a Master’s degree with typically five years postgraduate mental health experience, some experience preferable in a community mental health center; or a Bachelor’s degree with seven years mental health experience including clinical supervision from a graduate level mental health professional.

84017 ACCOUNTING MANAGERResponsible for supplying management financial information necessary for making policy decisions. Directly supervises all accounting functions: budgeting, cost accounting, general accounting, accounts receivable, accounts payable (including payroll), etc. Responsible for management information services and purchasing. Reports to the Chief Financial Officer and requires a Bachelor’s degree in Accounting and typically 5+ years of experience.

84032 QUALITY ASSURANCE MANAGERSupervises and coordinates the development, implementation, and monitoring of service quality improvement indicators to meet state and national standards. Typically requires a Master’s degree and 5 years of experience.

84062 UTILIZATION MANAGEMENT COORDINATORDevelops, implements, and evaluates the allocation of resources to maximize utilization. Responsible for the clinical authorization, tracking, and monitoring of services. May have supervisory duties. Typically requires a Master’s Degree and 5 years of experience.

84050 MEDICAL SERVICES COORDINATORCoordinates medical services and resources for psychiatrists, their clients, and other staff. Tracks clients and closing of psychiatric records, updates as necessary. Conducts medication chart reviews, and monitors compliance issues. Coordinates medical staff meetings, managed pharmacy benefit, and indigent pharmaceutical company programs. Distributes medications according to doctor’s orders. Requires a minimum of a high school diploma plus five years experience as a medical assistant. Must be medication certified.

84051 EMERGENCY SERVICE CLINICIANProvides 24-hour emergency on-call service response to assigned area. Conducts initial screenings for persons requesting or referred to emergency services. Responds to client requests for service within Emergency Access guidelines. Provides individual and family with crisis intervention and case consultation services to community agencies. Maintains documentation on individuals seen by emergency services. Keeps all client information confidential according to policies and procedures. Typically requires a Master’s degree and a minimum of two years emergency and/or crisis intervention experience.

84052 CONTINUITY OF CARE COORDINATORProvides discharge planning for all hospitalized clients. Establishes case files and provides case management services for all clients. Obtains initial assessment and history from social worker. Coordinates discharge planning with social worker and maintains communication with community agencies involved with clients. Typically requires a Master’s degree in a recognized mental health profession as well as three years postgraduate experience.

EXECUTIVE CLASSIFICATION84030 CHIEF OPERATING OFFICER (COO) Directs the operating activities of an organization.

84016 DEPUTY DIRECTOR/ASSISTANT EXECUTIVE DIRECTOR

Responsible for the management of one or more geographic locations and/or several service programs. This position has little or no direct clinical responsibility. A member of top management and reports to the CEO. Directly responsible for the personnel, program, fiscal and clinical management of designated area and/or programs. Typically requires a Master’s degree in mental health profession or management services related to human services, such as MHP.

84024 CHIEF FINANCIAL OFFICERTop financial executive in organization. Reports to President/Chief Executive Officer. Responsible for the financial viability of the organization. Develops, approves and implements the goals and supporting budgets, policies and procedures for all organizational components.

84012 PROGRAM DIRECTOR/MANAGERManages an individual Mental Health outpatient office or specific clinical program within a large office. This person is responsible for the supervision of all aspects of said program, administration as well as clinical, and may carry a small clinical caseload as well. Depending on the size of the office, this person may also have a Clinical Supervisor, Senior Clinician(s) or Program Coordinator providing added supervision under their direction. Requires a Masters level degree in mental health profession and typically five years related post graduate experience which includes typically two years of supervision or Bachelor’s level degree with typically seven years experience including clinical

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supervision from a graduate level professional and typically one year supervisory experience.

84056 MEDICAL DIRECTOROversees programs and practices to ensure clinical and contractual requirements are congruent with facility standards. Monitors and meets the needs of consumers. Develops and oversees budgets for team. Works collaboratively as a member of the Executive Team and participates in planning for the facility’s future. Typically requires an MD and 3 years of supervisory management in Mental Health.

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