March 16th, Shepherd’s Bush Housing

Mentoring Class Three

Challenges and Opportunities

Welcome to Class Three –

Challenges and opportunities

Introductions and welcome to Shepherd’s Bush Housing (Paul Doe)

How we will work today – roles and ground rules

Mentoring Class Three-Making the most

of changeObjectives

• To understand the major changes taking place in the sector and their impact

• To reflect on the impact of change in the workplace on career progression/ experience of

work

• To identify ways to respond positively to change and new opportunities

• To prepare for class 4 (Moving forward) and the Conference

Activities

• Major changes, challenges and opportunities facing the sector and their impact

• Managing and responding to change

• Making a positive impact, influencing opportunity and making choices

• Share/ learn from each other and stretch those goals and opportunities!

Taking control of your future

Where

do I

want to

be?

Where

am I

now?

Blockers

Enablers

Changes to the sector and their impact:

Mentees:

What does this mean for my organisation, our tenants, my

team/ role, my future?

Questions/ reflection

• what did I know already?

• what more do I need to know/ find out a)

sector b) my organisation?

• What is impact on knowledge and skills I

need?

• What opportunities might this open up?

• What do I need to ask my manager?

• Who else can help me?

Responding to change

What is within my circle of influence?

DISC – Personality Profile

D I S C

Dominance Influence Steadiness Compliance

Change Curve

Using the opportunity

Where do

I want to

be?

Where

am I

now?

What is helping?

What is getting in the way?

Force Field Analysis

restraining forces (against change)

current equilibrium

driving forces (for change)

Force Field Analysis

Pushing Forces (enablers)

Factors in play that are working in your

favour, moving the current situation

towards how you would like it to be.

Objective

A brief two sentence statement that

describes your desired future situation

Restraining forces (blockers)

Factors in play that are working against you

moving the current situation towards how

you would like it to be

Action

List the actions you will take to

increase the enabling forces and/or

reduce the blocking forces

It is often helpful to show the strength of the force(s), so you could include:

An arrow alongside the force, which represents its power / strength. e.g. if it is only a small help you might draw a small right facing arrow. If it is a

significant obstacle you might draw a longer left facing arrow.

OR

Rate each force out of 10, where 1 is small and 10 is large.

Dealing with change in the workplace

Group exercise:

• What changes are you currently facing in your

organisation? (write on post its – 5 mins)

• Discuss post its in table groups. What is positive

about these changes? What are the opportunities?

What is helping (enablers)

• What is difficult about these changes and why?

(blockers) (10 mins)

Responding to change in the

workplace

In pairs, choose one change each and coach each other

on how to respond to this change/ prepare for future

change, using force field analysis (10 mins each)

Questions you may want to consider

• What is within my control / beyond my control?

• How do I see the change? (positive / negative / unsure etc.)

• What can I do about it?

– Where am I now?

– Where do I want to be?

– What’s stopping me?

– What / who can help?

• How can I use the opportunity to develop my skills,

knowledge and career? (10 min discussion each)

Learning from changePaired exercise:

Look at the work life challenge you chose to tackle last

time

• What progress have you made?

• What helped you achieve this/ overcome obstacles?

• What have you learned/ what more do you need to

do?

• How will this knowledge/ experience help you in

making future change?

Reflection and Actions (PDL page 14)

Sector change and impact

• what did I know already?

• what more do I need to know/ find out a) sector b) my

organisation?

• What is the impact on knowledge and skills I need?

• What opportunities might this open up?

• What do I need to ask my manager? Who else can help me?

Taking control of change

• What more have I learned about myself and how I respond to

change?

• What further actions will I take at work and beyond?

Post class 3 Exercise options

• Think of an example of when you have responded to

or proactively influenced change well. Working on

your own or with a partner, complete a STARS

template (bring this to class 4)

• Do a Gibbs reflection about this (don’t forget impact

of your emotions and how you managed these)

• Create a DESC script for a conversation you need to

have about change – for yourself or with one of your

staff

Making a positive impact and influencing opportunity –using LinkedIn

Quick Straw Poll

• Kickstart: some LinkedIn questions….???

LinkedIn: Overview

• Founded in 2003

• World’s largest professional networking site (yes,

there are others!)

• 400 million users across 200 countries (Oct 2015)

• 19 million in the UK alone

• Available in 24 languages

• Question: Important role in careers and business???

User Basics

• Fill or at least complete main parts of your profile

• Photo, Job Title, Summary

• Work Experience, Education, Qualifications

• Organisations, Languages, Skills, Groups, Following

• Some items can be hidden – see Account Settings

• N.B. PROFESSIONAL NETWORKING, NOT

FACEBOOK, THINK HOW YOU ARE PERCEIVED!

Some Benefits of LinkedIn

• Profile acts as online CV – first port of call

• Visibility – revolutionised the recruitment industry

(heavily used by agents and hiring firms)

• Searching for jobs / opportunities

• Research (people, common links, companies, interviews)

• Send messages to your network; posts; advertise

• Connecting with people

Connections

• Making connections is what LI is all about

• Adding people yourself and accepting invitations

• 1st, 2nd, 3rd degree connections; ability to view people

• Obvious benefit to expanding network; Groups

• SIX DEGREES OF SEPARATION!

Short Group Exercise (By Table)

• Why do you think LI is important for you professionally

and in your careers?

• Each person to write down one LI-related action they

will take after today’s seminar

Networking

• Everything you achieve is through others – it’s

all about people!

• A way to exchange information, contacts,

insights and experiences for professional or

social purposes

• A conversation with a purpose

Resources

• LinkedIn Help YouTube channel

• Social media guidance for civil servants

• Twitter 101: How to ease your way into social media

https://www.youtube.com/channel/UCYlsgyo2-VnsOachGxaxe0ghttps://www.gov.uk/government/publications/social-media-guidance-for-civil-servants/social-media-guidance-for-civil-servantshttps://civilservice.blog.gov.uk/2015/02/13/twitter-101-how-to-ease-your-way-into-social-media/

Next Steps

• Up to you what you make of it; LI only one

tool/approach

• “Every LI journey starts with a single connection!”

• Connect with everyone in this room, including me

• My email is: vishal.handa@sbicoaching.com

• Feel free to speak to me offline

mailto:vishal.handa@sbicoaching.com

Setting direction for your

career – identifying goals and

avoiding pitfalls

With thanks to Maria Kelly, previous

mentor

Objectives of session

• To identify what is important to you

• To understand some of the qualities and

resources required to achieve your career

goals

• To consider useful tools to keep you focussed

• To understand how FEAR or low confidence

can stop you taking action?

• To plan at least one action to move forward

Are you ready?

• “If you do what you’ve always done you’ll get

what you’ve always got.”

Henry Ford American Founder of the Ford

Motor Company

• Today we are going to try some new things

that have helped others gain clarity on their

career and move forward to achieve their

career goals?

Cheshire Cat

• “Would you tell me, please, which way I

ought to go from here?"

"That depends a good deal on where

you want to get to."

"I don't much care where –"

"Then it doesn't matter which way you

go.”

― Lewis Carroll, Alice in Wonderland

http://www.goodreads.com/author/show/8164.Lewis_Carrollhttp://www.goodreads.com/work/quotes/2933712

Plan your deck chair moment!- (Group

Exercise)

• Begin with the end in mind- Stephen Covey

• Please close your eyes

Explore your current situation?

In pairs or 3s

What is not working in your career?

How will you feel if things remain the same in a

year’s time or 5 years time?

How is your current situation impacting other

parts of your life?

Beware of your inner gremlin!

• Spend some time getting to know your inner

voice

• Listen to your inner Gremlin and the things it

says to you to keep you stuck.

• Give this Gremlin a name; consider whose

voice best represents your Gremlin and make

a note below of the key things it says.

FEAR

• False

• Expectations

• Appearing

• Real

• Use positive affirmations

• If you weren’t scared what would you do?

• What is the worst that could happen?

• Do it scared!

Your career goal

• Great Goals are:

• Outcome focussed

• Inspiring

• Specific

• Measure

• Time limited

• Within your control to achieve

• Written down

• Reviewed and updated

• Positive Personal Present Possible

• E.g. I am working as a Manager by xxxx

Performance zone

Get creative

Disney Creative Strategy

• Devised by Robert Dilts & Todd Epstein7

• Modelled method used by Walt Disney to

turn his ideas into reality

• Disney used 3 types of thinking

• Used these sequentially rather than in

muddled or confused way

• 3 locations- Dreamer- Planner –Critic(Realist)

• Planner and Critic never critique the dream

Dreamer

• What do I want?

• What will I be doing – and where will I be

doing it?

• When will I begin? Where? Why?

• What are the benefits of achieving this?

• What will this mean about me as a person?

• How will it benefit those who are close to

me?

Planner

• How can I make this dream happen?

• What are the main chunks or sections of this dream? How do they follow one another?

• What steps must I take to make each chunk happen?

• Why is this step necessary? And this one? And this one?

• What resources (time, people, money, etc) do I need to make it happen?

• What will I see and hear that will be evidence that each chunk has been achieved?

• What will I see and hear that will be evidence that the dream has been achieved?

Critic (Realistic) critical friend

• What are the weaknesses in this Plan?

• What is missing?

• What is inappropriate?

• What problems could occur?

• Who might object? Who will be unfavourably

affected by this?

• When and where might this not work? Or not

be desirable?

• Any other weaknesses in this plan?

Key resources

• Resilience – ability to bounce back

• Focus- If the why is strong enough the what

and the how will follow

• Positive handling of change

• Growth mind-set (Eduardo Briceño tedx talk on the growth mind-set - ‘Journey to purpose’

https://www.youtube.com/watch?v=pN34FNbOKXc

https://www.youtube.com/watch?v=pN34FNbOKXc

Stephen Covey -7 Habits of highly effective

people

1. Be proactive

2. Begin with the end in mind

3. Put first things first

4. Seek to understand then to be

understood

5. Think win-win

6. Synergise

7. Sharpen the saw

Stephen Covey –Things you need to give up to

move forward

1. Letting the Opinions of Others Control

Your Life

2 . The Shame of Past Failures

3. Being Indecisive About What You Want

4. Procrastinating On the Goals That

Matter To You

5. Choosing To Do Nothing

Stephen Covey –Things you need to give up to

move forward (cont.)

6. Your Need to Be Right

7. Running From Problems That Should

Be Fixed

8. Making Excuses Rather Than Decisions

9. Overlooking the Positive Points in Your

Life

10. Not Appreciating the Present Moment

Take action

• To achieve your career goals you must take action.

• Keep building momentum

• Learn from your action and experiences

• Find a role model –someone already getting the results you want and tap into their knowledge

• Start small

“What we can or cannot do, what we consider possible or impossible is rarely a function of our true capability. It is more likely a function of our beliefs about who we are” Anthony Robbins

Become who you want to be…..

• “What we can or cannot do, what we

consider possible or impossible is rarely

a function of our true capability. It is

more likely a function of our beliefs

about who we are” Anthony Robbins

Taking stock and Preparing for the

future

Preparing for future opportunities – class 4 and

beyond……

• Bringing to together what have you learned

about what is important to you (Values), your

strengths (Skills and behaviours/ DISC) and

what you want in the future

• Identifying achievements

• Building your CV

• Practicing STARS

Preparation for class 4

• Update your CV and bring to next class

• Think of 2 or 3 achievements you would be

happy to discuss with others. Prepare a stars

template for each one and bring to next

workshop

Next steps

• Complete PDL (page 14 )

• Complete evaluation forms

• CVs, STARS and Networking

• Plan your final 1:1 mentoring sessions

• Final class stream A – 3rd May, Amicus Horizon,

Croydon. Bring draft CV and STAR example

• Conference Wednesday 13th July, Birmingham

Botanical Gardens 10.00 for 10.30 – 3.30

(Networking and drinks to 5.00) – accept invite by

30th March

www.housingdiversitynetwork.co.uk

mentoring@housingdiversitynetwork.co.uk