metro caring case study 2017

12
Final Recommendations for Metro Caring Alliance Management Institute 2017 Case Study

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Page 1: Metro Caring Case Study 2017

Final Recommendations for Metro Caring

Alliance Management Institute 2017

Case Study

Page 2: Metro Caring Case Study 2017

Makenzie Haynes- Brigham Young UniversityAshley Beauchamp- Western Michigan UniversityChelsie Spoor- Wright State UniversityChristabel Ghansah- Georgia State UniversityCynthia Huynh- Arizona State UniversityDiego Ortiz Quintero- Antioch University- Los AngelesTia Carr- Aurora UniversityYocselid Garcia- University of HoustonKathryn Rossman- Wright State University

Group Members

Page 3: Metro Caring Case Study 2017

The mission of Metro Caring is to provide nutritious food to hungry families and individuals

while promoting health and self-sufficiency.

Organizational Mission

Page 4: Metro Caring Case Study 2017

With an increase in volunteer participation of over 200% in the last 2 years, how can Metro Caring preserve

its close-knit volunteer community?

Case Study Problem

Page 5: Metro Caring Case Study 2017

To provide our recommendations, the following methods and data were utilized:• Review of Volunteer Feedback Survey 2016• Review of Metro Caring 2016 Annual Report• Analysis of Social Media feeds• Reading of recent Press Hits• Conducted Phone Interview with Megan Maes-

Volunteer Resources Manager

Case Methodology

Page 6: Metro Caring Case Study 2017

• Theme Volunteer Days

• Senior Citizen• Family• After School / Teen• Young Professionals• Around the World

• Summary of Impact (Collective Success)

• Number of people fed• Pounds of food provided• Monetary value of group

volunteered time ($23/ hour)

• Number of volunteers that day

Recommendations

Page 7: Metro Caring Case Study 2017

• Affirmation• Continue utilizing best practices• Survey data is consistent with volunteer satisfaction

Recommendations

Page 8: Metro Caring Case Study 2017

• Look at demographics of current volunteers to determine appropriate Theme Days

• Create an Impact Dashboard • Continue to review the 2016 Volunteer Survey

and search for the quantitative and qualitative data

Next Steps

Page 9: Metro Caring Case Study 2017

• 96% of your volunteers say that their work with Metro Caring is meaningful to them and a vast majority understand the importance of their time and effort

• Close to 90% of your volunteers agree that they have a positive interactions and connections with your staff

• We conclude that you should not deviate from the strategies and effort that you have been extremely successful in the eyes of your volunteers

Conclusions

Page 10: Metro Caring Case Study 2017

Useful Resources

We wanted to share the following webpages and other resources that we found during our research:• www.metrocaring.org• www.guidestar.org/profile/84-6116951• www.facebook.com/MetroCaring/

Page 11: Metro Caring Case Study 2017

• Founded in 1948 in response to workforce need for young nonprofit professionals

• Mission: strengthen the social sector with a talented, prepared workforce

• Build capacity for the sector by improving quality of the workforce

• www.NonprofitLeadershipAlliance.org

About the Nonprofit Leadership Alliance

Page 12: Metro Caring Case Study 2017

Thank you for allowing us this opportunity!

Thank You!