metro caring case study 2017
TRANSCRIPT
![Page 1: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/1.jpg)
Final Recommendations for Metro Caring
Alliance Management Institute 2017
Case Study
![Page 2: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/2.jpg)
Makenzie Haynes- Brigham Young UniversityAshley Beauchamp- Western Michigan UniversityChelsie Spoor- Wright State UniversityChristabel Ghansah- Georgia State UniversityCynthia Huynh- Arizona State UniversityDiego Ortiz Quintero- Antioch University- Los AngelesTia Carr- Aurora UniversityYocselid Garcia- University of HoustonKathryn Rossman- Wright State University
Group Members
![Page 3: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/3.jpg)
The mission of Metro Caring is to provide nutritious food to hungry families and individuals
while promoting health and self-sufficiency.
Organizational Mission
![Page 4: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/4.jpg)
With an increase in volunteer participation of over 200% in the last 2 years, how can Metro Caring preserve
its close-knit volunteer community?
Case Study Problem
![Page 5: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/5.jpg)
To provide our recommendations, the following methods and data were utilized:• Review of Volunteer Feedback Survey 2016• Review of Metro Caring 2016 Annual Report• Analysis of Social Media feeds• Reading of recent Press Hits• Conducted Phone Interview with Megan Maes-
Volunteer Resources Manager
Case Methodology
![Page 6: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/6.jpg)
• Theme Volunteer Days
• Senior Citizen• Family• After School / Teen• Young Professionals• Around the World
• Summary of Impact (Collective Success)
• Number of people fed• Pounds of food provided• Monetary value of group
volunteered time ($23/ hour)
• Number of volunteers that day
Recommendations
![Page 7: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/7.jpg)
• Affirmation• Continue utilizing best practices• Survey data is consistent with volunteer satisfaction
Recommendations
![Page 8: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/8.jpg)
• Look at demographics of current volunteers to determine appropriate Theme Days
• Create an Impact Dashboard • Continue to review the 2016 Volunteer Survey
and search for the quantitative and qualitative data
Next Steps
![Page 9: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/9.jpg)
• 96% of your volunteers say that their work with Metro Caring is meaningful to them and a vast majority understand the importance of their time and effort
• Close to 90% of your volunteers agree that they have a positive interactions and connections with your staff
• We conclude that you should not deviate from the strategies and effort that you have been extremely successful in the eyes of your volunteers
Conclusions
![Page 10: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/10.jpg)
Useful Resources
We wanted to share the following webpages and other resources that we found during our research:• www.metrocaring.org• www.guidestar.org/profile/84-6116951• www.facebook.com/MetroCaring/
![Page 11: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/11.jpg)
• Founded in 1948 in response to workforce need for young nonprofit professionals
• Mission: strengthen the social sector with a talented, prepared workforce
• Build capacity for the sector by improving quality of the workforce
• www.NonprofitLeadershipAlliance.org
About the Nonprofit Leadership Alliance
![Page 12: Metro Caring Case Study 2017](https://reader035.vdocuments.net/reader035/viewer/2022080421/587db3081a28abae2f8b66e9/html5/thumbnails/12.jpg)
Thank you for allowing us this opportunity!
Thank You!