Michael Robert EatonTelephone: (01606) 837283 Mobile: 07557406885

Email: michael.eaton6@gmail.com 

Personal Profile A highly motivated and professional Project Manager with vast experience in the Financial Services sector, in particular AML & IT. Approachable and responds positively to the needs of customers and colleagues.   Excellent planning and communication skills and confident working as part of a team or on an individual basis using own ideas and initiative.  Fully committed to achieving and delivering change. Key Skills

√ Experienced in full project management life-cycle√ Customer focused and dedicated to delivering business requirements√ Proven planning and organisational skills enhanced by completion of Prince 2√ Strong vendor management skills√ Strong stakeholder management skills√ Results-driven, ensuring individual and collective targets are met√ Experience of core risk and issue management√ Experience in the Retail and Corporate Banking sectors√ Committed to progression of personal and professional development√ Adaptable and change orientated, often being first to advocate and adopt new processes√ Excellent communication skills through presentations to multi-level audiences and 1-2-1 coaching

Career History and Achievements

Co-operative Bank – IT Project Manager (Contract) February 2016 – April 2016

Retire Red (Project objective: To simplify the Banks’ savings service in line with future Business and IT strategy)

Supported Business Architect with Initiation stage of the project, requirements gathering & definition and identifying key RAIDs

Working closely with Business stakeholders to support an early ‘test & Learn’ activity, identifying data sources and co-ordinating resources

**Project stopped following an internal funding prioritisation**

Co-Operative Bank – AML Project Manager (Contract) March 2015 – January 2016

AML Remediation Programme The AML RP delivered an improved AML/CTF policy & control framework, re-defined the Bank’s

AML Risk Appetite and an operational Customer Remediation Service to facilitate ongoing AMLC/CTF & Sanctions responsibilities

Delivered multiple changes to the Transaction Monitoring system for the Bank, to improve screening rules which increase efficiencies for Operations team and contribute to increasing risk appetite for the Bank

Supported the creation of a Business Case to deliver future change across the Bank AML systems, specifically a consolidation of multiple TM systems into single strategic platform

Performed a consultant role to support the Data and MI Reporting function of the Programme as part of a CDD Remediation exercise across all retail & corporate entities, based on improved customer screening & alerting rules within a strategic screening system

Managed multiple third party delivery teams (Steria & BAe Systems) to deliver application and IT change

Implementing a number of independent recommendations to improve Payment Filtering system and process in the Bank

Responsible for standard project lifecycle governance, including weekly project reporting, planning, RAIDs, Change Control and finances.

Barclays – Lead IT Project Manager (Contract) Feb 2014 – March 2015

Branch Simplification (Transformation Programme) Lead project manager on behalf of the UK Retail and Business Banking Technology Office,

managing the delivery of a user domain migration for 17k users in the UK Retail network using an agile approach

Managed the end2end journey from Windows XP to Windows 7 for all UK non-branch retail estate

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Co-managed the journey from Windows XP to Win7 for all UK Branch estate Responsible for e2e project governance (Barclays Standard Delivery Life Cycle) Managed the impact to end-user experience (user training, communications, service desk

changes) Responsible for financial tracking and forecasting on behalf of the programme Accountable for the delivery of the programme scope whilst ensuring the operational stability of

Barclays Branch Network is maintained Developed and maintained a strong collaborative way of working with technical SMEs across

multiple tech teams inc Desktop Engineering, Active Directory and Application Management.

Unilever – Infrastructure Project Manager (Contract) August 2012 – Feb 2014

Solar 2 (Enterprise Support Programme) Lead infrastructure project manager reporting to programme manager Responsible for the centralisation of multiple IT services from Unilever Europe (Italy & Greece) to

the UK, including the delivery of hosting IT infrastructure Managing project from requirements gathering through to design, build and operational go-live Management of third party application support teams and local IT support team Accountable for the management of the IT delivery plan and associated RAIDs Responsible for identifying project resource requirements and securing resource bookings based

on the delivery schedule Managed the collaboration of resources from multiple disciplines including Oracle, Windows, UNIX

& Networks Management of project governance and reporting.

Solar 3 (Data Centralisation Programme) Managing a project to centralise unstructured Personal Storage files (PST) from a global user base

into a strategic archiving solution Documented requirements in alignment with programme-level requirements for data

centralisation Delivered a Proof of Concept environment in the UK, Singapore and South Africa and managed all

testing during this phase Became the programme SME for a third party PST discovery and collection solution Responsible for software configuration and functionality testing .

Barclays - AML Project Manager October 2011 – August 2012

AML for European Retail & Business Banking (Anti Money Laundering - Western Europe Project)

Lead technology project manager reporting to Group Legal & Compliance Programme Manager Responsible for the delivery of all infrastructure and related services to support the Western

Europe AML Transaction Monitoring software upgrade Management of the ERBB project from initiation phase, including delivery of Stage 0 and Stage 1

plan and estimates Accountable for the management of the IT delivery plan and associated RAIDs Responsible for the completion of project governance, including delivery lifecycle Responsible for the management of the approved IT budget of £2.6m, monthly forecasting and

actual spend reporting Accountable to the Group Legal & Compliance Programme Manager, providing weekly status

reports Management of third party software vendor to deliver plan & estimate and subsequent delivery of

software upgrade including testing and support Management of a global project delivery team, spanning the UK, Europe and India Responsible for service integration and business operational acceptance for IT services.

Barclays - Global Infrastructure & Service Delivery: Project Manager May 2008 – October 2011GISD is the platform for delivery of IT infrastructure for Barclays Global Retail & Commercial Banking

Key Achievements: Work closely with Business clients to understand and document key business drivers for change Accountable for full end to end project delivery on time and to budget Manage third party technical resource teams (costs / mobilise / implementation / test) Manage project budgets ranging from £100k-1m Manage project risk and issue logs and develop mitigating action plans Manage lessons learned logs and produce lessons learned reports

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Lead & Secondary Project Management reporting into Business Clients & technology office PM Produce project documentation to define scope and to set-up the governance and quality

frameworks Manage changes against scope and assess the impact to budget, timescales and the Business

Case Identify key business and technology stakeholders to establish effective working relationships Chair daily progress meetings with business & technology stakeholders and technical resources.

Gredley Migration (Corporate Programme) 2011 Delivered strategic software & infrastructure upgrades within a challenging timescale to meet

audit requirements during Q3 2010 Managed the Infrastructure delivery of an upgrade & expansion of BarCorp Core Telephony

Infrastructure and migration of 200 business users to a centralised office at Canary Wharf, comprising tactical and strategic solutions

Managed close working relationship with Telephony Design team and involved with the review and acceptance of third party estimates and delivery

Managed the infrastructure delivery plan and associated RAIDs Managed key stakeholders during solution design, build and delivery Engaged with and managed key engineering teams for input into detailed design, approval and

sign off Managed infrastructure budget, reporting monthly actuals and forecast.

Sherpa Servicing (Corporate Programme) 2010 Delivered a strategic telephony solution to Barclays Corporate Contact Centres, providing Live &

DR Telephony environments Delivered strategic servicing applications to Barclays Corporate Servicing Co-ordinated extensive operational testing and supported user acceptance testing of telephony &

apps Co-ordinated a phased migration of users from legacy to strategic solutions. Managed third party vendors to deliver technical solutions through from estimate to delivery Managed change control process using Service Manager v7 Managed project governance including delivery lifecycle, plan and RAIDs Responsible for service integration and business operational sign off.

European Consumer Credit Directive 2010 Accountable for the delivery of an upgraded Windows environment for a key Retail lending

application Supported a separate project with inter-dependency for migrating offshore users from legacy to

strategic Citrix solution Manage changes against scope and assess the impact to budget, timescales and the Business

Case across both work streams.

Barclays - IT Service Desk: Project Manager Jan 2007 – May 2008 Career objective to progress into project management achieved.

Barclays - Corporate Business Support Manager Jul 2005 – Jan 2007Supporting relationship managers from the Portfolio of Corporate customers in the London region Barclays - Local Business Support Manager June 2004 – Jul 2005Telephone-based support for UK Small Business Portfolio

Education BA (hons) Media & Communication (major) /Education Studies (minor) Edgehill University 2000 - 2003  

Technical SkillsQualifications:

Prince2 (foundation) Practitioner training in progress PMI: Risk Management (George Washington University Certificate) PMI: Scheduling & Cost Control (GWU) PMI: Managing IT Projects (GWU) PMI: Certified Associate in Project Management (GWU) Microsoft Project 2003 – QA-IQ ECDL (European Computer Driving Licence) – Learn Direct

Training: Facilitation Training – people Change Matters (2010)

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Communication, Team Building & Customer Service CLAIT (Computer Literacy & Information Technology) & IBT (Integrated Business Technology) Barclays ‘Take The Lead’ leadership development Career Development – Bodes Navigator - Project Management Working successfully with Key Stakeholders – External training

Interests / ActivitiesI enjoy spending time with my family, travelling, reading and films, in particular Crime Thrillers. I also enjoy playing and watching sports, in particular football and mountain biking.

References available upon request.

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