michigan city forward · 1 day ago · #michigancityforward as the state of indiana works to reopen...
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Michigan City ForwardBack in Business Toolkit*
#MichiganCityForward
#MICHIGANCITYFORWARD
As the State of Indiana works to reopen businesses
after the response to COVID-19, the Michigan City
Chamber of Commerce is here to support our local
businesses and assist them as they move
FORWARD. The Back on Track plan provided by the
State of Indiana directs a 5-stage plan for reopening.
In this plan there is a variety of guidance for different
industries.
In Michigan City we have seen a huge economic hit
to small businesses including local retail, restaurants,
personal services, and small professional offices.
This Back in Business Toolkit* provides tips,
resources, and best practices for businesses to follow
as they begin to reopen. We are here to help move
Michigan City Forward!
Sincerely,
Katie Eaton, President
219-874-6221
www.MichiganCityChamber.com
Let’s
Open…
Safely!
Suggested Guidelines for Small Businesses • Develop a method to screen employees daily
• Require symptomatic employees to stay home
• Provide and require employees to wear face masks
• Station hand sanitizer in common areas for both employees and customers
• Post signs encouraging frequent hand washing for both employees and customers
• Post signage at entrance stating customers/visitors should NOT enter with a fever or any
symptoms of COVID-19
• Limit the number of customers/visitors in your facility to 50% of your capacity
• Place markers on your floor showing 6 feet of distance in places that customers may congregate
(waiting area, check out lines, entrance)
• All seating areas should be 6 feet apart
• Consider installing shields at check out area, host stands, or desk areas
• Use electronic payment methods as often as possible
Cleaning and Disinfecting Suggestions• Frequently clean high-contact/high-traffic areas such as doors, phones, pens, carts, and keypads
• Use electronic ordering or disposable menus
• Sanitize all tabletops and chairs after each table turn
• Increase cleaning of restrooms or limit customer use if possible
• Enhance cleaning of facility after hours and use recommended disinfectants
• Close at least one day for a thorough and deep clean
6 ft
#MichiganCityForward
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Restaurant Retail Professional Service
• Require employees to wear face
masks
• Require employees to wash hands
frequently
• Bar areas are to remain closed
• Live music is not permitted
• Assign an employee to monitor 50%
capacity
• Tables and booths should be 6 feet
apart, even in outside seating
• Limit the number of people at any
seating area to no more than 6
• Do not offer self-serve buffets,
beverage stations, or condiments on
a counter for multiple people
• Provide a food handling refresher
training to all employees
• Use disposable silverware or rolled
silverware (use gloves when rolling)
• Increase, maintain, and encourage
online shopping and curbside
pickup or delivery
• Assign an employee to monitor 50%
capacity
• Train employees regularly on new
cleaning protocols and procedures
• Group employees by shift to reduce
exposure to others
• Offer face covering to customers if
possible
• Designate certain shopping hours
for at-risk populations
• Consider creating one-way aisle or
traffic patterns that limit customer
interaction
• Increase, maintain, and encourage
online shopping and curbside
pickup or delivery
• Implement no-touch payment
methods
• Clean merchandise before stocking
• No self-service food stations, or
product samples should be offered
• Allow employees to work remotely if
possible
• Ensure 6 feet between workstations
• Limit in-person meetings
• Reduce sharing of work materials
• Limit employee travel as much as
possible
• Group employees by shift to reduce
exposure to others
• Enable natural workplace ventilation
• Create barriers between employees
and guests as often as possible
• Close breakrooms and gathering
areas
• Do not allow employees to
congregate
• Schedule frequent office cleanings
• Use virtual communication methods
whenever possible
• Frequently share your new
procedures with employees and
customers
Additional resources may be found at:
fda.gov/food or restaurant.org/home
Additional resources may be found at:
Nrf.com/resources/operation-open-doors
Additional resources may be found at:
Backontrack.in.gov/files4
Let’s
Open…
With a
Plan!
Plan your reopen• Post your reopen plan where employees can view it and share updates right away
• Review and update employee policies and manuals to make sure they are consistent with public
health recommendations and include existing state and federal workplace laws
• Update sick leave policies and communicate them clearly to all employees
• Update or add physical distancing policies and regularly communicate the policies to employees
• Review or create policies around telecommuting, flexible work hours, staggering shifts or new
meeting requirements
Communicate your plan• Post signage to communicate new policies to customers or guests in your business (see sample
posters)
• Post your cleaning procedures and schedules where it is visible to employees and customers
• Share new information via social media, website, or in electronic communication with customers
Market your business• Make sure your hours are posted correctly, or anything else that is new (appointment only, curbside
only, delivery only) Check google, social sites, and website
• Share your procedures to keep customers safe while that are at your business
• Use advertising or email marketing to invite your customer base back
• Offer a Reopen sale or discount to encourage clients to return
• Support other local businesses- Partner with another business close by to boost customers
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Sample
Plan
EMPLOYEE SAFETY
• Employees are required to wear a face mask supplied by the employer.
• Employees will wash hands when first entering the building, prior to taking their temperature.
• After washing their hands, employees will take their temperature and record it on a tracking sheet, sanitizing before and after use with alcohol.
• Any employees having temperatures of 100°F or higher will be sent home and instructed to isolate themselves and watch for symptoms.
• Employees will be asked to call in prior to their shift if they have any of the following symptoms: Fever, Cough, Shortness of breath or difficulty breathing, Chills /
Repeated shaking with chills, Muscle pain, Headache, Sore throat, New loss of taste or smell. Employees exhibiting any of these symptoms will be asked to
remain home, isolate and monitor their symptoms.
CLEANING PLAN
• Employees will be sanitizing the bathroom toilet handles, doorknobs, faucets, and soap dispensers every hour, or when any employee uses the bathroom. A
logbook will be kept in each bathroom and reminders set at each hour.
• Before we sit down in the office, we will sanitize keyboards, computer mouse, and desk area. Public areas. Employees will be sanitizing entrance, any other
doorknobs, and any display case handles.
• Employees will sanitize their hands with alcohol after physical interaction with a customer or any monetary exchange, along with any areas that a customer has
touched at a service counter before interacting with the next customer.
PHYSICAL DISTANCING
• All workstations are more than 6 feet apart. Markings have been installed on the floor every 6 feet at the check-out counter.
• We have put up a see-though barrier at the check-out counter.
• Employees and delivery people have been instructed to maintain their physical distance.
• There is a plan to alternate breaks and lunch periods.
• Our maximum occupancy is normally 50. Our public space is 900 square feet, so the maximum number when taking in physical distancing guidelines is 25.
• There will be a sign placed on the front entrance stopping customers from entering when the maximum is reached.
• Employees will keep a count of people and activate the sign when at capacity.
COMMUNICATING
• We have loaded this plan onto our website and Facebook pages, and will be doing a post to customers letting them know when we are open.
• We have updated our hours of operations on all platforms and notified suppliers we are back in business.
• An email will be sent to our existing customers letting them know opening details.
SAMPLE BUSINESS REOPENING PLAN - NOT A REAL BUSINESS - NOT GUIDELINES
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#MichiganCityForwardPosters
Posters available for your business:
These four posters are available for any business to print for use in their facilities by displaying in breakrooms,
entrances, or sharing electronically. Ready to print images are included at the end of this toolkit.
Entrance Notice Capacity Notice Symptom Checker Facemask Guide
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Suppliers
#MichiganCityForward
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Personal Protective Equipment
Many businesses will need to have supplies of
Personal Protective Equipment (PPE) available
for their employees, and in some cases their
customers or guests.
Custom Dosing Pharmacy
219-221-9658
www.customdosing.com
• Hand Sanitizer
Environmental Safety Products
219-879-9000
www.buyfromesp.com
• Hand Sanitizer
St. Andrews Products
219-879-1000
www.promoplace.com/standrewsproducts
• Disposable Masks, Custom Masks,
Thermometers
Pulse Technology
219-448-0586
www.PulseTechnology.com
• Hand Sanitizer, Masks, Thermometers
Small Business Signs and Printing
New signage will help inform employees,
customers, and the community about changes.
Apollo Printing
574-287-3707
www.apolloprinting.com
Express Press
219-874-2223
www.Express-Press.com
Reprographic Arts
219-872-9111
www.reprographicarts.com
Steindler Signs & Graphix
219-733-2551
www.steindlersigns.com
Pulse Technology
219-448-0586
www.PulseTechnology.com
WE LOVE TO PROMOTE
MEMBERS!
If your business provides
PPE or other high demand
products for purchase and
you would like to be
included on this list, please
reach out to the Chamber.
You can email
call 219-874-6221
Resources
LOCAL
Michigan City Chamber of Commerce
219-874-6221
www.MichiganCityChamber.com
Economic Development Corporation
Michigan City
219-873-1211
www.edcmc.com
City of Michigan City
219-873-1400
www.emichigancity.com
Visit Michigan City La Porte Visitor’s Bureau
219-872-5055
www.visitmichigancitylaporte.com
#MichiganCityForward
REGIONAL/STATE
Northwest Indiana Forum
219-763-6303
www.nwiforum.org
NWI Small Business Development Center
219-644-3513
www.isbdc.org
Regional Development Company
219-476-0504
www.RDC504.org
WorkOne of NWI
219-809-0575
www.GoToWorkOneNW.com
State of Indiana
www.backontrack.in.gov
*The information provided in this Toolkit are
from resources such as the Center for
Disease Control (CDC), Indiana Back on
Track site, Occupational Safety and Health
Administration (OSHA) and others, but
understand this guidance is advisory in
nature and informational in content. It may
or may not be a standard or a regulation,
and it neither creates new legal obligations
nor alters existing obligations.
This document will be updated periodically
in order to keep information relevant.
Most recent update: May 20, 2020
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#MichiganCityForward
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For more details about this
program, please visit
https://rdc504.org/debt-
refinance-504-loan-
program/
Or, call 219-476-0504
COVID-19 NOTICE
Has a COVID-19 Business Plan in Place
Disinfecting and Sanitation Plan
Physical Distancing Measures
Protective Gear
Employee Training on COVID Plan
Temperature & Symptom Check for Employees
MAX Occupancy:
We have done our best to minimize the possibility
of exposure to Coronavirus, but exposure cannot
by completely eliminated.
PLEASE ENTER AT YOUR OWN RISK.
DO YOUR PART, PLEASE:
Limit groups
Do not enter if you feel sick
A face mask is encouraged
Maintain a distance of 6-feet
Leave at risk people at home
#MichiganCityForward
CS316353B 04/10/2020, 8:07 PM
How to Wear Cloth Face CoveringsCloth face coverings should—
• fit snugly but comfortably against the side of the face
• be secured with ties or ear loops
• include multiple layers of fabric
• allow for breathing without restriction
• be able to be laundered and machine dried without damage or change to shape
CDC on Homemade Cloth Face CoveringsCDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission.
CDC also advises the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.
Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the cloth face covering without assistance.
The cloth face coverings recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.
Should cloth face coverings be washed or otherwise cleaned regularly? How regularly?Yes. They should be routinely washed depending on the frequency of use.
How does one safely sterilize/clean a cloth face covering?A washing machine should suffice in properly washing a cloth face covering.
How does one safely remove a used cloth face covering?Individuals should be careful not to touch their eyes, nose, and mouth when removing their cloth face covering and wash hands immediately after removing.
Use of Cloth Face Coverings to Help Slow the Spread of COVID-19
cdc.gov/coronavirus
