microsoft confidential enable superior functionalities and experiences in the areas of catalogs,...
TRANSCRIPT
Microsoft Dynamics AX Technical ConferenceFebruary 3–5, 2014Bellevue, WA
Omni-channel capabilities – Kitting, virtual catalogs, and customer ordersPrabhu PadhiProgram Manager
IntroductionWe are excited to share Microsoft Dynamics AX 2012 R3 with you…• This presentation contains Microsoft confidential information• Dynamics AX 2012 R3 is pre-release software and subject to change• Microsoft provides no license, express or implied, in this presentation• Please review and respect the disclaimer included in all printed
and electronically distributed materials
Omni-channel - Investments
Kits Customer orders
Catalog enhancement
s
Microsoft Confidential
Enable superior functionalities and experiences in the areas of catalogs, assortments, and kits to enable retailers to sell to consumers across channel boundaries.
Kitting
Kitting
BenefitsCheaper order fulfillmentCheaper shippingFewer mistakes
Feature HighlightsEnable retailers to group, package, and supply individually separate but related items together as one unit resulting in cheaper order fulfillment, cheaper shipping costs.
Microsoft Confidential
Kits
Kit is being defined as a product in AX Manage Kit configuration:
Components Substitutions Kit price Substitution price
Manage Kit orders Assembly order Disassembly order
Assemble/Disassemble kit configurations Disassemble kit (on-the-fly breakout)
Add individual components to sale or send them back to inventory.
Feature Highlights
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Kits
Product kit details view (channel): View components and substitutions Select component variants (e.g., color, size, style) Select component substitutions
Simple sale: Ring-up kit View kit and its components in cart View kit and its components in receipt
Feature Highlights
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Kits
Feature support matrix
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Feature AX Enterprise POS Modern POS eCommerce
Receipt parameter for kit components
Configure receipt
Kit configuration
Generate assembly order
Assemble kit
Disassemble kit
Product kit details view
Sell kit
View kit and components in receipt
Demo
Kits
Catalog enhancements
Catalog enhancements
Product availability vs. enrichment Assortment publish products to channels for a specific period of time Catalog publish enrichment of products to channels for a specific period
of time Catalog management
Ability to manage mail-order catalogs (for call center) Ability to target to a collection of channels by associating their parent
node in the channel hierarchy Capture snapshot of catalog
Feature HighlightsKey improvements to enable retailers to effectively manage catalogs and their contents and enrichments to meet Omni-channel goals in an efficient manner.
Microsoft Confidential
Catalog enhancements
Manage discounts for catalogs and catalog products
Bulk edit in Excel enhancements Highlight required attributes For attributes with enum values, select values from a drop down Standard product properties will not be exported to excel Enforce maximum and minimum range for attribute value Attributes without range will take system max and min values based on
attribute data type (e.g., integer, decimal) Ability to capture multiple URLs for attribute of type Video or Image
Feature Highlights
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Catalog enhancements
Channel product attribute enrichment: Ability to enrich product attributes without overhead of catalog Examples:
A soft drinks company managing enrichment of their key drinks bottle in various countries for the upcoming Olympics.
A fashion apparel company would need to change enrichment of one of their perfumes for branding reasons in North America.
Enrichment once for an intermediate node in the channel hierarchy and inherited by the child nodes
Bulk edit in Excel
Feature Highlights
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Catalog enhancements
Virtual catalog: Ability to sell/return products that are not assorted to store Scenarios:
Products not carried by current store, but are available as released product in the AX company or legal entity
Products not carried by current store, but are available in another store
An order can contain products from: Current store Other store Released product
Order will be created as a customer order
Feature Highlights
Microsoft Confidential
Catalog enhancements
Virtual catalog - Support matrix
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Scenario Enterprise POS Modern POS eCommerce
Search - All products
Browse - All products
Browse - Store catalogs
Add to cart
Delivery Options Ship/Pick Ship/Pick Ship/Pick
Recall Order
Return Order
Cancel Order
Picking and Receiving
Demo
Virtual Catalog
Customer orders
Customer ordersOrder containing “special-order” products or out-of-stock products to be picked up or delivered at a later time.• Create quotations• Create customer orders• Order or line level
delivery methods• Accept deposits
• Recall orders for modification or pickup• Partial pickup
• Return orders• Partial returns
• Cancel orders
Q & A
THANK YOU for attending! Your feedback is extremely important, please complete an evaluation using one of the following options:
• On the fly from the mobile event app• Communications Kiosks located in the Evergreen Foyer, Grand
Ballroom Foyer and Regency Foyer
• Via the Dynamics AX Technical Conference website: www.microsoft.com/dynamics/axtechconference
DisclaimerThis presentation contains Microsoft Confidential Information. Microsoft may use any suggestions, comments, or other feedback that you provide for any purpose without obligation. This presentation is provided for informational and training purposes only. It represents Microsoft’s view as of the presentation date. Microsoft cannot guarantee the accuracy of any information after the presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted as a commitment on Microsoft’s part. This presentation is provided “as-is”.
Microsoft Dynamics AX 2012 R3 is pre-release software under development. All dates, features, and descriptions specified are preliminary, are based on current expectations, and are subject to change at any time without notice.
Sample code included in this presentation is made available AS IS. THE ENTIRE RISK OF THE USE OR THE RESULTS FROM THE USE OF ANY SAMPLE CODE REMAINS WITH THE USER.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. NO LICENSE (EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE) TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS PRESENTATION.
© 2014 Microsoft Corporation. All rights reserved.
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.