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Microsoft in Microsoft in CommunicationsCommunications
Tim FantTim FantPartner Development ManagerPartner Development ManagerCommunications SectorCommunications SectorMicrosoft CorporationMicrosoft Corporation
VS009
Microsoft OrganizationMicrosoft Organization
Robbie BachPresident
Microsoft Entertainment and Devices DivisionMission : Focus the company’s efforts in entertainment and related devices and services
Kevin JohnsonCo-president
Jim AllchinCo-president
Microsoft Platform Products and Services DivisionMission : Develop the software platform and software services delivered over the internet
Microsoft Business Division Mission: Develop software and services for the workplace
Jeff RaikesPresident
Windows ClientWindows ServerSQL Server
BizTalk ServerVisual StudioMSDN
Windows LiveHotmail
GamesWindows EmbeddedConnected Services Framework
Office Publisher Visio
Project Live Communications Server Office Live Meeting
Microsoft TVWindows MobileXbox
Communications SectorCommunications SectorMaria MartinezMaria Martinez
Business ManagementBusiness ManagementAlistair WildmanAlistair Wildman
FinanceFinanceZac LysenZac Lysen
Human ResourcesHuman ResourcesWendy RileyWendy Riley
Leadership TeamLeadership Team
The Communications SectorThe Communications Sector
North AmericaNorth America
Harry PatzHarry PatzEMEA/LATAMEMEA/LATAM
Rene-Philippe MantrandRene-Philippe MantrandAPJAPJ
Michiel VerhoevenMichiel Verhoeven
CS Industry Management and MarketingCS Industry Management and Marketing
Michael O’HaraMichael O’Hara
Products and Solutions DevelopmentProducts and Solutions Development
Dave SliterDave Sliter
Hosting Service ProvidersHosting Service Providers
Pascal MartinPascal Martin
Microsoft’s Communications Sector delivers Microsoft’s Communications Sector delivers integrated, adaptable, comprehensive solutions integrated, adaptable, comprehensive solutions
built on innovative software that help service built on innovative software that help service providers develop and deploy revenue generating providers develop and deploy revenue generating
services services
The New Services The New Services NetworkNetwork
Microsoft Communications Sector Microsoft Communications Sector VisionVision
Convergence will come to life through the Convergence will come to life through the creation of Software-powered Service creation of Software-powered Service Networks that integrate…Networks that integrate…
(IP transport means no longer paid on distance)
Telephone linesFiber-optic cable
(Developers driving key solutions)
Hosted collaborationIPTV
(All about relationships and partners)
MoviesRing tones
Microsoft Communication Sector Microsoft Communication Sector CommitmentsCommitments
Help customers and partners thrive and win Help customers and partners thrive and win
in the software-powered service network in the software-powered service network by…by…
Providing the most efficient platform Providing the most efficient platform to extend and differentiate new to extend and differentiate new
services …services …
Providing Microsoft services Providing Microsoft services and applications …and applications …
Simplifying relationships …Simplifying relationships …
Software-Powered Service Software-Powered Service NetworksNetworks “Helping you innovate across the communications value “Helping you innovate across the communications value chain”chain”
SwitchedSwitched BroadcastBroadcast
VideoVideoVoiceVoiceDataData
IPIP
The Software-Powered The Software-Powered Service Network EcosystemService Network Ecosystem
OpportunityOpportunity
A services ecosystem thatA services ecosystem thatGoes beyond voice and dataGoes beyond voice and data
Generates incremental revenueGenerates incremental revenue
Reduces operational expensesReduces operational expenses
Drives broad content and developer Drives broad content and developer adoptionadoption
Delivers significant value to Delivers significant value to subscribers/customerssubscribers/customers
Software-Powered Service Software-Powered Service NetworkNetwork
Transport Layer
Softswitch Netw
ork
N
etw
ork
M
an
ag
em
en
t (OS
S)
Man
ag
em
en
t (OS
S)
Ap
plic
atio
n S
erv
ices
Ap
plic
atio
n S
erv
ices
Man
ag
em
en
t (OS
S)
Man
ag
em
en
t (OS
S)
Notifications
Call Control
Location
Messaging
Service Network Control LayerService Network Control LayerSession
ManagementOrchestrati
onIdentity
ManagementResource
ManagementProfile
ManagementServiceCatalog
Order Handling
Authorization
Payment
BillingBilling
SupportControl LayerControl Layer
SS7 etc.IMS
Communications Sector Communications Sector Strategy and SolutionsStrategy and Solutions
IP Multimedia Subsystem (IMS)
Connected ServicesFramework
NetworkControl
Service Control
IPNetwork
Service Network
IP Multimedia Subsystem (IMS)
BSS
OSS
ITInfrastructu
reTV
Messaging
Voice
IMWeb
Conferencing Gaming
Search
Partnerships
Customer CareFramework
Instant TVInstant TV
Instant AppointmentInstant Appointment
70,000ISVs
MicrosoftServices
360,000Affiliate Partners34,000
6,500,000
Developers
Partnership: The NewPartnership: The NewService EcosystemService Ecosystem
1.1. A server product: to manage common functions of service control and A server product: to manage common functions of service control and aggregationaggregation
2.2. Product adapters: Service-enabling MS applicationsProduct adapters: Service-enabling MS applications3.3. Standard Business Events: Service-enabling OSS/BSS and the networkStandard Business Events: Service-enabling OSS/BSS and the network4.4. SDK and Developer Edition on MSDN: Service-enabling 3SDK and Developer Edition on MSDN: Service-enabling 3rdrd party applications party applications
5.5. Deployment guide, MOM pack, admin toolsDeployment guide, MOM pack, admin tools
Connected Services Connected Services FrameworkFrameworkA software server product for creating and managing A software server product for creating and managing web services across networks and devicesweb services across networks and devices
New services to existing New services to existing infrastructureinfrastructure
Services across different Services across different networks and devicesnetworks and devices
Silo services into composite servicesSilo services into composite services
CSF Connects… CSF Consists of…
CommunicationsCommunicationsSector MomentumSector Momentum
Service delivery platformService delivery platformfor Alice broadband servicefor Alice broadband service
Hosted messagingHosted messagingservices for SMBsservices for SMBs
Hosted messagingHosted messagingservices for SMBsservices for SMBs
Wireless wallpapersWireless wallpapersand ringtone downloadsand ringtone downloads
Strategic alliance to deliver a Strategic alliance to deliver a roadmap of business roadmap of business
servicesservicesStrategic alliance to deliver Strategic alliance to deliver
consumer broadband servicesconsumer broadband services
Instant Messaging & PresenceInstant Messaging & PresenceService for wireless consumers Service for wireless consumers
British TelecomBritish Telecom
What Is Hosted Messaging What Is Hosted Messaging and Collaboration?and Collaboration?
Hosted solution for Microsoft’s Hosted solution for Microsoft’s Enterprise applications:Enterprise applications:
Exchange Server 2003 SP2Exchange Server 2003 SP2
Windows SharePoint ServicesWindows SharePoint Services
Live Communications Server 2005Live Communications Server 2005
Pre-Engineered to provide Service Pre-Engineered to provide Service Providers withProviders with
Tools and Scripts Tools and Scripts
Sample Code and Best PracticesSample Code and Best Practices
Provisioning ServicesProvisioning Services
What Are The Solution What Are The Solution Components?Components?
What What Microsoft Microsoft products are products are included in included in the HMC the HMC Solution?Solution?
Multi-TenancyMulti-Tenancy SPLASPLALicensingLicensing
Scale TestingScale TestingReportingReporting
Customer Customer ProvisioningProvisioning
Deployment Deployment AutomationAutomation
What makes it What makes it a ‘hosted’ a ‘hosted’ solution?solution?
What do What do partners add partners add to the to the solution?solution?
What End Experience Does HMC What End Experience Does HMC Provide?Provide?
MessagingMessaging
Document Document CollaboratioCollaboratio
nn
Real Time Real Time CommunicationCommunication
Richest Richest ExperienceExperience
Basic Basic ExperienceExperience
ExperienceExperience ClientClient Server Server
POP3 or IMAP POP3 or IMAP ClientClient
Microsoft Customer Care Microsoft Customer Care FrameworkFramework
CCF enables a real time CCF enables a real time connection between connection between the customer care the customer care channelschannels
Flexible and modular Flexible and modular solution displaying a solution displaying a unified 360° view of unified 360° view of customer informationcustomer information
Integrates with existing Integrates with existing infrastructure - No rip infrastructure - No rip and replace requiredand replace required
Solutions based on CCF Solutions based on CCF are very competitive are very competitive on price (Windows on price (Windows TCO) and speed to TCO) and speed to market (.NET)market (.NET)
Flexible solution with Flexible solution with ease of use and rich ease of use and rich unified customer unified customer experienceexperience
Software product that enables operators to deploy SOA-enabled Software product that enables operators to deploy SOA-enabled customer care solutions rapidly, flexibly and cost-effectivelycustomer care solutions rapidly, flexibly and cost-effectively
Innovation across service channelsInnovation across service channels
Building the EcosystemBuilding the Ecosystem
Building the ecosystem to Building the ecosystem to deliver complete solutionsdeliver complete solutions
To build – ISVsTo build – ISVsTo integrate – SIsTo integrate – SIs
To sell – NEPsTo sell – NEPs100% of our solutions involve Partners100% of our solutions involve Partners
Building the ecosystem to Building the ecosystem to deliver complete solutionsdeliver complete solutions
To build – ISVsTo build – ISVsTo integrate – SIsTo integrate – SIs
To sell – NEPsTo sell – NEPs100% of our solutions involve Partners100% of our solutions involve Partners
Progress in last Progress in last 12 months:12 months:
Partner & Solutions CenterPartner & Solutions Center25 Partners25 Partners
150 Executive Briefings150 Executive Briefings110 Architecture Design 110 Architecture Design
SessionsSessions60 Proof of Concepts60 Proof of Concepts
140 members trained 140 members trained
Progress in last Progress in last 12 months:12 months:
Partner & Solutions CenterPartner & Solutions Center25 Partners25 Partners
150 Executive Briefings150 Executive Briefings110 Architecture Design 110 Architecture Design
SessionsSessions60 Proof of Concepts60 Proof of Concepts
140 members trained 140 members trained
Plan for next 12 Plan for next 12 months:months:
ScaleScale100+ Partners,100+ Partners,
Briefings and ADSBriefings and ADS
Plan for next 12 Plan for next 12 months:months:
ScaleScale100+ Partners,100+ Partners,
Briefings and ADSBriefings and ADS
ConclusionConclusion
Microsoft is totally committed to being a Microsoft is totally committed to being a strategic partner for our service provider strategic partner for our service provider customerscustomers
Both for platforms, solutions and servicesBoth for platforms, solutions and services
We have put our focus on compelling We have put our focus on compelling connected services and the infrastructure connected services and the infrastructure to support themto support them
Delivering solutions for the triple play and Delivering solutions for the triple play and beyondbeyond
We believe we have the credentials to We believe we have the credentials to succeedsucceed
Communications industry expertiseCommunications industry expertiseSecure, reliable, standards-based solutionsSecure, reliable, standards-based solutionsSupported by our leading partner and Supported by our leading partner and developer ecosystemdeveloper ecosystem
© 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this
presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.