microsoft - spiceworks · 2018-03-07 · microsoft products and services agreement (mpsa) •...
TRANSCRIPT
AGREEMENT TYPES MICROSOFT
Punita Bhatt Microsoft Software Sales Executive
Darrell Parrett Microsoft Pre-sales Engineer
PCM Inc. | January 2018
MANY OPTIONS TO SUIT OUR CUSTOMER’S NEEDS
• Open Business (OB)
• Open Value (OV)
• PCM Care (CSP)
• Microsoft Products & Services Agreement
(MPSA)
• Enterprise Agreement (EA & EAS)
• Server and Cloud Enrollment (SCE)
OPEN BUSINESS (OB, OB+SA)
• Recommended for ad-hoc purchases/customers wanting
minimum commitment
• Upfront payment only
• Perpetual license
• 5 License minimum to start
• 2 year authorization to order additional licenses
• Can be ordered with or without Software Assurance
• If SA is ordered with license, Software Assurance
coverage valid for 2 years
• No company wide requirement to license
• At end of 2 year term, customer still owns licenses, and
has option to renew SA
• O365 will be moved off of Open
OPEN VALUE (OV)
• Perpetual License
• Upfront payment or Spread Payment Option
• Spread Pay Option is 3 equal annual payments
• 5 License minimum to start
• 3 year authorization to order additional licenses
• Software Assurance is included (no option to remove SA)
• Software Assurance coverage valid for 3 years, with
option to renew at end of Year 3
• Some additional SA benefits over Open Business SA
• Can add licenses at prorated cost during years 2 and 3
• Only pay for SA for years left in contract
• Annual payments for additional licenses may vary if
ordered in years 2 or 3
PCM CARE (CSP)
• Microsoft Online Subscription products only (O365, Azure, EMS)
• Licensing, Onboarding, Billing, & Support all done with PCM
• No need for company wide and no minimum
• Monthly Payment Option
• 24X7 PCM Helpdesk Support included in license cost
• Essentials – Named Admin only
• Advanced – Admin and End User Support
• Premier – 500 user+ and Migration included
• Pricing is extremely competitive
• Migration services offered at around $20 per mailbox
• Perpetual products are purchased on Open/MPSA/EA
• IF YOU ARE PAYING FOR O365 DIRECT WITH MS STOP
• BECAUSE YOU ARE PAYING FULL PRICE
MICROSOFT PRODUCTS AND SERVICES AGREEMENT (MPSA) • Pricing tier for customers who wish to make larger
purchases (200 user+)
• Evergreen agreement- purchase authorization does not
expire
• As long as pricing pool remains active with qualifying
purchase per year
• Additional licenses can be added with a pro-rated cost
based on remaining term
• Designed for customers that don’t want to commit to
company-wide standardization with an EA
• Can be ordered with or without Software Assurance
• Software Assurance is for 3 year term, with option to
renew
• Option to spread payments over 3 years with Software
Assurance as part of purchase
ENTERPRISE AGREEMENT (EA) ENTERPRISE AGREEMENT SUBSCRIPTION (EAS)
• Designed for larger customers who wish standardize their environment
• 500 seat minimum for qualifying product
• Must include at least one Enterprise Product company-wide
• Office Pro Plus/O365 E1/E3/E5, Windows Enterprise OS, Core CAL suite/Enterprise CAL Suite
• Non-company wide products may be added with no minimum – Win Server, Visual Studio, Visio, SQL, RDS Cals, Project, System Center
• Includes 3 years of Software Assurance included on perpetual licenses
ENTERPRISE AGREEMENT (EA) ENTERPRISE AGREEMENT SUBSCRIPTION (EAS)
• Discounted pricing above Open & MPSA.
Discounts levels based on purchase amount
(A,B,C,D)
• Also available in Subscription model where
you are renting/leasing the licenses
• Pricing is set by Microsoft
• Ability to True-Up purchases annually to
consolidate ordering and license
management
• You can deploy licenses before paying for
them if they are already on your agreement
SERVER AND CLOUD ENROLLMENT (SCE)
• Similar to Enterprise Agreement SCE is only designed for specific server and cloud products.
• CIS Suite, SQL, BizTalk, SharePoint, Visual Studio, & Azure
• Minimum initial purchases are required to open a product pool, and customer must include entire footprint of included products under their SCE.
• Customers often combined the SCE with an EA for the best desktop, cloud and server benefits and pricing.
PRODUCTS CIS SKUs (Windows Server + System Center)
REQUIREMENTS CIS Coverage for all Window Servers
CORE INFRASTRUCTURE
SERVER AND CLOUD ENROLLMENT (SCE)
PRODUCTS • SQL Server • BizTalk Server • SharePoint Server
REQUIREMENTS Full Software Assurance coverage
APPLICATION PLATFORM
PRODUCTS Visual Studio Enterprise
REQUIREMENTS Full Software Assurance coverage
DEVELOPER PLATFORM
PRODUCTS All Azure cloud services
AVAILABLE AUTOMATICALLY Or can be licensed separately
MICROSOFT AZURE
+ Access to Microsoft Azure
MICROSOFT LICENSING STATEMENT (MLS)
• A reseller like PCM needs your permission to pull this report • “I, John Smith at JS Technology Inc., gives PCM permission
to pull my MLS report”
• This is a great way to make sure you are compliant with your licensing
• Also helps you figure out if you are over or under licensed in certain areas
• This does not trigger an audit with Microsoft • This shows purchases only made on volume licensing
agreements with any reseller: • Open/OV, MPSA, EA/SCE, Select/Select Plus • Does not show OEM/Box product licenses • Does not show CSP licenses
• Please let us know if you would like your MLS report pulled • Please let us know if you would like to talk to our SAM team
SUMMARY AGREEMENT TYPES
Open Open Value MPSA EA SCE
Purchase Requirement Minimum 5 points on initial order
Minimum 5 points on initial order
0 points, commit to purchase a minimum 500 points a year in participating pools (exception for cloud)
Minimum 250 users/devices standardized company wide on initial order. Standardization requirement for every user or device on Office, Windows and/ or Core CAL
CIS = 400 Cores SQL = 50 Cores or 5 Servers & 250 CALs BizTalk = 24 Cores SharePoint = 5 Servers VS w/MSDN = 20 Users
Agreement Term 2 Years 3 Years Evergreen (SA 36 months)
SA included SA included
Software Assurance Requirement
SA Optical SA Included SA Optional SA Included SA Included
Spread Payments Available
Pay in Full Only Spread Payments Available
Spread Payments Available
Spread Payments Available Spread Payments Available
Product Pricing Slightly Discounted from Retail
Slightly Discounted from Retail
Discounted over Retail & Open. Volume Based Discounts
Discounted over Retail, Open & MPSA. Volume Based Discounts. Prices of purchased products locked in. Pricing set by MS.
Discounted over Retail, Open & MSA. Volume Based Discounts. Prices of purchased products locked in. Pricing set by MS.
Subscription Agreement Available
NO YES NO YES YES
Products Available Most Products All Product All Products All Products CIS, SQL, BizTalk, SharePoint & vs
Assessment
Services
Architecture and
Design Services
Support and
Troubleshooting
Services
Deployment and
Migration Services
• Security and Networking Design
• Desktop, Device, Server, and
Systems Management
• Physical/Virtual Services
• Data Protection and Recovery
• Availability and Disaster
Recovery
• Mail/Communications Consulting
Services
• Collaboration Services
• Cloud Services
• Platform as a Service
• Infrastructure as a Service
• Cloud Storage
• Virtual Network/Machines
• Identity & Access Management
• Scheduling and Migration
Management
• Communications Coordination /
Change Management
• Training – multi language
• Systems Conversions/Migrations
• Active Directory
• Desktop, Device, Server
• Cloud
• Systems Management
• Messaging
• Communications
• Collaboration Services
• Systems Refreshment Services
• Solution Project Management and
Oversight
• Issue Resolution
• Performance/Reliability Assistance
• Configuration Troubleshooting
• AdHoc Expertise Services
• Managed Services
• System Health Check Services
• Active Directory
• Messaging
• Collaboration
• Systems Management
• Strategic Planning Services
• Systems/Cloud Planning Services
• Solution Development
• Project Planning
• Business Analysis
• Change Management/Controls
• Business Intelligence
Microsoft Service Offerings
Why PCM Microsoft Services for Office 365 Deployment? • Extensive Office 365 Deployment Experience
• Annually Migrate 50+ Customers to Office 365
• Cable One – Migrated 2,100 users to Office 365
• PNC Bank – Level 2 Help Support for Office 365 for 20,000 user migration
• 24x7 Helpdesk Support for End Users and Admins
• Three months of free End User training through BrainStorm
• Microsoft Gold Certified in Cloud Platform and Communications
• Microsoft Funding
Why PCM Microsoft Services for Azure Implementation? • Extensive Azure Experience
• SIRVA – Helping customer move 1,000 VMs to Azure
• Risk Management Solutions – Helping the customer with several Azure projects and they are considering moving their data center to Azure
• Hosting Agnostic to Support Hybrid Model • Azure
• Our Data Centers
• Customer Data Center
• Managed Services for Azure (Monitoring, Issue Management, etc.)
• Microsoft Gold Certified in Cloud Platform and Cloud Productivity
• Microsoft Azure Everywhere and Assessment Certified • Microsoft Funded Assessment and Workshops
Microsoft Customer Immersion Experience (CIE)
Customers have the opportunity for hands on experience with Microsoft’s productivity suite, including:
• Devices
• Cloud
• Social
• Control
CSP Tiered Support
Service Essentials Advanced Premiere
On-Boarding White glove on-boarding and concierge included
White glove on-boarding and concierge included
White glove on-boarding and concierge included
Billing Support Direct Access to Billing Support Direct Access to Billing Support Direct Access to Billing Support
Service Desk Named Admin 24x7 Support End User 24x7 Support Named Admin 24x7 Support
Monitoring and Service Health *Coming Soon *Coming Soon *Coming Soon
Cloud Advisor Monthly consumption updates and advisory services
Monthly consumption updates and advisory services
SAM Services Enterprise-Wide Microsoft SAM Engagement
Migration Services Basic Email Migration Included
THANK YOU