spiceworks 4 ties anon
TRANSCRIPT
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Introduction to The Spiceworks IT Desktop
OriginalpresentationproducedbySpiceworks.comModifedorDecember8, 2008 TIESConerencesessionby
DanaMillaway, DistrictTechnologyCoordinator, HoldingordublicSchools
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IT Management is Complicated!
Is it all working? How do I keep trackof everything?
What do I have?Where can I find
answers?
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Is it all working?
Spiceworks Simplifies IT For Free!
How do I keep trackof everything?
What do I have?Where can I find
answers?
Get real-time inventory ofHW & SW assets.
Track daily to-dos, end-userrequests and major projects
!c"an#e $est practicesand "o%-tos %it" T 'ros
Is it all working?
Trou$les"oot & report onnet%ork assets & events.
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Is Spiceworks forMe?
Spiceworks is for SMB IT Pros
Spiceworks is a 7mb download designed for
T 'ros %"o "ave admin ri#"ts on t"eir net%ork
(r#ani)ations %it" less t"an *+ devices on t"eirnet%ork. t %ill %ork %it" more, it just %ont $e asfast.
unnin# on a '. t discovers Windo%s, (S /,0inu! and 1ni! $ut you need to run it from a ' onyour net%ork.
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Spiceworks Sstem e"uirements
What do I need forSpiceworks towork?
System Requirements
Windo%s /' 'ro S'*, Windo%s 2ista 3%it"special settin#s4, Windo%s *5 Server 3latestservice packs recommended4
6 7H) 'entium class processor
+8* 79 :7
Browser Requirements
;irefo! 8.+ - *.
nternet !plorer
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Download # Install Spiceworks In $ Minutes
Where can I getSpiceworks?
www.spiceworks.com
a. Go to %%%.spice%orks.com
a. lick =;ree >o%nload?
a. njoy T ;reedom in less t"an+ minutes@
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IT%s Free& eall Free!
No Gimmicks. No Catces.
Heres Ho% Spice%orks Aeeps T ;ree.
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Can%t 'a(e or Don%t )ant *ds+
!a"e Spiceworks #our $ay
eplace t"e :ds and add your lo#o for B* amont" %it" Spice%orks 7yWay.
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In(entor ,our -etwork *ssets
What do I have?
%gent&less 'n"entory of Network %ssets
:utomatically discover"ard%are & soft%are
Gat"er tec"nical data a$outt"ose assets
reate custom attri$utes nventory non-net%ork
devices suc" as '>:s
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Is it all working?
eport on Important IT Info
Customi(able Reports
See soft%are installations, diskusa#e, trou$le tickets & more
asily create custom reports
!port reports in S2, '>; and
!cel format !c"an#e report templates %it"
ot"er Spice%orks users
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Monitor # ecei(e *lerts *.out ,our -etwork
Network )onitors * %lerts
7onitor disk space, soft%areinstallations, anti-virus updates &more
reate alerts to detect events andprevent issues
See & set up alerts for 7icrosoftevents across your environment
7onitor t"e "ealt" of your!c"an#e server
Is it all working?
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un an /as0to01se 'elp Desk
!elp +esk and ,icket Submission
:llo% clients to su$mit tickets %it"attac"ments via email or %e$ portal
reate tickets in one click fordevices t"at need attention
:ssi#n tickets across your T team,
mana#e projects and vie% pro#ress
How do I keep trackof everything?
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Connect )ith 2ther IT Pros
Where can I findanswers?
Global Community of ', -ros
:sk T questions and s"are ans%ers
Coin #roups of T pros $ased on interest,#eo#rap"y, e!pertise and more
See recommendations & ratin#s on T
products & services from ot"er T pros
Get tips and support on #ettin# t"e mostout of Spice%orks
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Taking the plunge&&&
7id-summer D most computers inactive
>o%nloaded and installed on /'sp5 :7> %it" E G$ of :7
1sed default settin#s ot"er t"an port num$er
0et run for a fe% days
Fotified t"e teac"ers at %orks"op t"at it %as $ein#
implemented.
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Settin# up
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Settin# up
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Settin# up
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Settin# up
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Settin# up
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Settin# up
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Settin# up
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What the user sees:
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Reports:
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Reports:
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T"in#s on my net%ork
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What have we learned?
People are still going to stop (tackle) you in the hall.
Training your staff (including yourself) to use it as a first
resort is as important as training the end users.
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7y Homepa#e
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Pro's:
Price
Powerful
Flexible
ser ! supported
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"on's:
#o knowledge base at this time
Possible network traffic issue$
#eed to ha%e more ser%ices running to allow all functions
ser ! supported
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&ana illaway
&istrict Technology "oordinator
oldingford Public chools
dmillaway*holdingford.k+,.mn.us
Thank you