midwest computech product & service solutions
DESCRIPTION
Find out more about everything Midwest Computech has to offer your business.TRANSCRIPT
&SERVICE
Making IT work For you
PRODUCT SOLUTIONS
Makin
g IT w
ork f
or yo
u
Founded in 1982, Midwest Computech’s present-day owners greg Miller and David nivens have transformed a small Sedalia, Missouri typewriter company into a regional IT Solutions Resource. With offices in Columbia, Jefferson City, Sedalia, and Kansas City, Midwest Computech provides reliable, highly skilled, intermittent, part-time and/or full-time IT support, based on the needs and requirements of the client. Midwest Computech is a Microsoft Gold Certified Partner and Citrix Silver Solutions Provider.
Midwest Computech clients range from primarily small to medium sized businesses, government agencies, municipalities, not-for-profit organizations and education/school districts. Even companies that have large IT departments rely on Midwest Computech’s knowledge and expertise, given its elite position in the Microsoft community and connections with other IT professionals.
Midwest Computech won the Columbia Business Times Entrepreneur of the year Award in 2009 and was a finalist for the Columbia Chamber of Commerce 2010 Small Business of the Year. Midwest Computech is currently ranked 42nd on the CRN Top 100 Fastest Growing IT Companies nationwide. For more information please visit www.MidwestComputech.com.
Leave your IT needs to us. We specialize in offering a unique approach for organizations that need IT support but can’t afford their own in-house IT staff or would like to cut costs by outsourcing IT services. We offer customizable options that fit many business types and needs.
• Workstation and network issues• Data security options• Disaster recovery• Cloud computing and much more
Gold Certified Partners are the top level of Microsoft solutions partners, displaying exceptional standards in the industry. A rigorous certification process ensures that Midwest Computech maintains high standards and quality customer service through all their products and services.
Midwest Computech is featured as the 42nd fastest growing iT company nationwide on this year’s CRN’s Fast Growth 100 List, an honor highlighting innovative products, quality service and cost efficient solutions among some of the most prestigious IT firms across the country.
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Citrix Solution Advisors are considered trusted advisors in planning application delivery strategies for clients. Midwest Computech specializes in small and medium sized business technology with the product support of Citrix, a global leader in cloud computing products.
Midwest Computech
Solutions
Midwest Computech is great to work with. They answered all of our questions and were very thorough with the installation of our new network. We very much appreciate the service they provided us.-Ray SmithGeneral ManagerCounty Distributing Company
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As our business operations have become more and more computer and web reliant, we can’t afford one minute of downtime with our network. The folks at Midwest Computech understand that, and are always prompt and efficient when we need help. While our IT problems are far fewer since we started using Midwest Computech, I know that if we do have a problem, even if it’s with our software or ISP, we can count on them to help us find a solution.-Emily ThoroughmanGeneral ManagerAtkins Inc.
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Since we have been contracted with Midwest Computech, we have been thrilled with the level of service from you and your service representatives. Not only is there always someone to answer the phone, they respond rapidly to e-mail service requests, and often actually come to our location promptly, even when we might have normally expected a phone call follow-up or an e-mail scheduling service later.
Because our Association serves the entire state, and has very little face-to-face interactions with our members and partners, it is essential that our electronic communication be completely functional at all times. We can count on Midwest Computech to make sure that we are accessible and responsive to all our customers. Thank you for making us look good!-Jan NeizertExecutive DirectorMissouri Park and Recreation Assoc.
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What is your business’ backup plan? What will happen to all of the files, programs, and systems you and your employees rely on if there is a natural disaster or your server goes down?
Data security is crucial to any business, whether large or small. Knowing that data can be quickly and efficiently restored in the case of server or building failure is essential to developing a functioning technology system. Monitoring tape backup systems internally or assuming your current system is operating correctly is not ideal. Midwest Computech’s SafetyNet™ system provides efficient and effective backup that you don’t have to just hope is working properly.
Low-cost, high availability, multiple backup system
How does SafetyNet™ work? • Combines an on-site backup server for fast backups and restores with low-cost off-site storage in replicated data centers out of state.
• Image based disk to disk backups are done multiple times each hour to both the backup server and off-site system, eliminating the need for a tape backup system.
• Highly skilled Midwest Computech Remote Support Staff monitor your system and are notified of any issues.
• in the event of server failure, Midwest Computech will have you up and running within minutes, working off of the backup server. Data is current within minutes of the server failure and functions just like the server. Continuous backups of the backup server begin immediately. • If your facility and backup server become damaged due to fire or natural disaster, the off-site data collection center does a Bare Metal Restore to dissimilar hardware and will have your system up and ready for use in a timely manner.
SafetyNet™
“The security, confidentiality and integrity of our data is of upmost importance. The peace of mind provided by the Safetynet off-site backup system is extremely valuable to us. With the Safetynet, we know that our backup data is current, safe, secure and the system monitored 24 hours per day. This is worlds better than our previous backup system.-Jim MarberryCPAMarberry & Company P.C., CPA’s
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Flexible restore technology allowing for multiple versions of files to be restored.•Near Line High Availability & Failover, with the backup server up and running shortly after server failure.•On and off-site backup solution with multiple restore points.
Virtualization of failed servers decreases downtime from work.•No need for costly tapes, off-site storage facilities and downtime waiting for restores. •Bundled off-site storage (current/archive) for client sites with servers under Server Watch or Remote Server Care program available.
Benefits
serverusers
continuous backup
on-sitebackup server
off-sitestorage
Both on-site and off-site backup provide peace of mind that your data is secure and easily recoverable in the case of server or building failure.
Q: Will SafetyNet™ work with our current system or will we need to purchase all new hardware?a: The system can be used with existing hardware or a complete Midwest Computech designed system. For the most efficient system discuss system options and solutions with your Account Representative.
Q: How do we know that SafetyNet™ is working?a: The technicians at Midwest Computech conduct regular checks of both the on and off-site backups and will correct any concerns or problems as they arise.
Q: What happens if a natural disaster impacts the whole city, how will we get our data up and running?a: The off-site data center is located out of state, in the event of a community wide event, they are able to recreate your system and deliver it within days.
FAQ’s
SafetyNet™
Astaro™
Tota
l Net
work
Secu
rity
How do you ensure that viruses, spam, and hackers do not compromise your system? Is your network security easy to maintain and operate while providing real- time threat management?
Network security and integrity are paramount for any business’ network to function properly. Preventing viruses is not the only line of defense against attacks. Networks come under attacks from spam and phishing, hackers, spyware, and various forms of intrusion. Having a Unified Threat Management system like Astaro™ Security Gateway from Midwest Computech provides the security and efficiency your network needs.
Email security, web filtering, network protection
What does Astaro™ Security Gateway do? •Midwest Computech installs the Astaro™ unit to your network and protection begins. The unit is small and can be placed in your existing server rack system.
•The qualified technicians at Midwest Computech provide monitoring of the system to ensure the newest threat management updates are installed and the system is functioning successfully.
•Offering a three pronged approach to protecting your system, the Astaro™ Security Gateway can simultaneously provide network, web, and email security.
•Email Security includes: scanning all in and outbound POP3 and SMTP traffic both encrypted and compressed, blocking spam and phishing activities with the latest techniques, providing dual virus protection for all email systems, providing transparent encryption for all emails.
•Web Security includes: filtering malicious content from both web and ftp traffic, preventing client infections from web surfing and downloading to your system, and the ability to block access to 20 million+ unproductive websites.
•Netwrok Security includes: providing intrusion prevention while augmenting firewalls with deep inspection filtering, securing remote access and VPN clients, allowing management of needed IM and P2P Controls.
Employees working off-site or from home (VPN) will have the same protection and network security.•No need for you to worry about virus scans and updates, Midwest Computech keeps your system ahead of the curve.•Ability to customize viewable categories of websites.
Reporting features explain blocked threats and averted security risks.•Provides simplified compliance for email systems. •Provides unified management of the whole network so there is no need for proprietary platforms on each user system or multiple platforms at the network level.
Benefits
A total network security package protects every facet of your system from attacks and virus dangers around the clock.
Astaro™ Network
Protection
Astaro™ Web Filtering
Astaro™
Email Filtering
Astaro™ Email Encryption
Astaro™ Security Gateway
“ Your entire team have always provided great service and quick response with a great attitude. It almost feels like we’re all part of the same organization - true partners. And that breeds a strong trust level. You are our safety net!
-Tim RichExecutive DirectorHeart of Missouri united way
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Astaro™ Email Encryption
Astaro™ Email Encryption
Astaro™ Email Encryption
Astaro™ Email Encryption
Astaro™ Email Encryption
Astaro™ Email Encryption
Astaro™ Email Encryption
Astaro™ Email Encryption
Cloud
Comp
uting
Do the costs of new servers, user workstations, and software applications worry you? Do you need customized options for multiple employees, or the flexibility of off-site systems?
Cloud computing has brought the capabilities of small and medium sized businesses into the future. Today, cloud computing is one of the hottest topics in the world of IT. Not only will it revolutionize business computing, it also promises to dramatically cut costs by eliminating the need for high powered and expensive individual personal computers. Midwest Computech is on the forefront of cloud computing taking it to the next level with a hybrid system call TruCloud™.
Cost Saving, highly advanced cloud computing
How does TruCloud™ Work? •Option 1: In-House Server. Your business can work off of a single on-site server which is virtualized. Unlike other cloud computing options relying solely on internet connections to a cloud provider, Midwest Computech provides your business with savings, efficiencies, and complete network control.
•Option 2: Data Center Housed Server. Midwest Computech can house your virtual server at our secure data center. This option provides all the same benefits of an in-house server system without the need for costly equipment.
•The virtual server allows for usage and space to be monitored and increased when needed without the extra expense of an additional server.
•TruCloud™ enables older computers or thin clients to be used and still run the newest versions of programs and applications. Since all applications run off of a connection to the server and the Midwest Computech cloud system, expensive and complicated hardware is not necessary.
•You can determine which applications each user has access to and any settings, abilities, and features necessary. Network security is maintained with each user having a completely customized experience.
•Users will have the same look and feel of their office system anywhere they login to the system. As long as there is an internet connection TruCloud™ brings their files and applications to
TruCloud™
No need to replace old desktops and laptops. TruCloud™ virtualizes applications so everyone can have the most up-to-date system applications, no matter what their hardware is.•Each user’s applications and preferences are custimizable for increased security and flexibility.
Save money on software licenses with only purchasing enough for concurrent users.•Data backup and security is simple and easy to manage. •Maximize the server space you have with virtualization reducing the number of physical servers needed.
Benefits
Customizable and flexible, TruCloud™ dramatically reduces technology costs while increasing user-end function and capabilities...
no matter where your employees are.
Public Cloud
users
internet
StorageServices
DatabaseServices
Computer Services
Your Of ce
Computer Services
DatabaseServices
StorageServices
internet
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Man-IT™
Serv
ice O
ption
s
How do you keep your technology system running smoothly while ensuring a qualified professional is available to fix any problems that may arise? Is there a cost effective option for around the clock IT expertise?
With a full array of hardware and software solutions for your business, Midwest Computech also provides highly customizable service agreements to meet the needs of your company and your technology. Whether you are an office of 1 or an enterprise of multiple offices, Midwest Computech has options that will benefit your systems and your budget.
Customized service agreements for all your iT needs
How does Man-IT™ work? •you determine the level of service for each of your system devices with the help of a Midwest Computech qualified technician.
•Each service level includes detailed monthly diagnostics and performance reports which allow you to monitor your systems and determine if a change in service level is needed.
•Flexible options allow for your entire system to be covered by qualified IT professionals at a price that fits your budget.
The Eldon School District has used Midwest Computech for the past few years. They have provided efficient and timely technical support for our 1100 computers and networks. They are able to solve problems quickly and at a very reasonable cost. When we need a solution, Midwest Computech researches and then presents one that will serve our needs (with cost considerations) without just giving us what we think we want. I would highly recommend their technical services and support to any school district.-Matt DavisSuperintendentEldon School District
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Man-IT™
DESKTOP PLANS* Remote Desktop Monitoring
24/7 Monitoring Anti-Virus Anti-Spyware Monthly Diagnostics / Performance Review
Remote Desktop Care +
24/7 Monitoring Anti-Virus Anti-Spyware unlimited remote Support incidents Monthly Diagnostics / Performance Review
Full Desktop Care
24/7 Monitoring Anti-Virus Anti-Spyware unlimited remote Support incidents on-site Service included Monthly Diagnostics / Performance Review
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* Per Desktop monthly pricing ** Per Server monthly pricing *** Per Device monthly Pricing
SERVER PLANS**
Remote Server Monitoring24/7 Monitoring Anti-Virus Anti-Spyware Monthly Diagnostics / Performance Review
Remote Server Care +
24/7 Monitoring Anti-Virus Anti-Spyware unlimited remote Support incidents
Monthly Diagnostics / Performance Review
Full Server Care 24/7 Monitoring Anti-Virus Anti-Spyware unlimited remote Support incidents on-site Service included Monthly Diagnostics / Performance Review
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Stand-Alone Printer Diagnostics Standard Maintenance
Network Device
Hubs, Routers, Switches, Modems Diagnostics Troubleshooting Replacement Labor
Smart Phone / Mobile Device
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Firewall Device Troubleshooting update Services Connectivity Port Management
Backup System
Troubleshooting Backup Strategy Planning and Implementation
24/7 Monitoring
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ADDITIONAL DEVICES***
Midwest Computech can make a service plan catered to your system needs and budget. Speak with your Account Representative for more details.
With locations across Missouri we can provide the local and efficient service you and your
business need.
Columbia, MO 1906 Corona Rd., Suite 100
Columbia MO, 65203 Phone: 573-499-6928
Fax: 573-499-6929
Jefferson City, MO 398 Dix Rd., Suite 103
Jefferson City MO, 65109 Phone: 573-659-4628
Fax: 573-659-4629
Kansas City, MO 1414 Wyoming, Suite 5 Kansas City, MO 64102 Phone: 816-474-4747
Fax: 816-474-4730
Sedalia, MO 1400 S. Limit Ave., Suite 29
Sedalia MO, 65301 Phone: 660-826-4700
Fax: 660-826-2299