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Mill ion Dol lar MLS Market ing Sys t em .
Real Estate Money, LLC. Copyright All Rights Reserved Page 1
Million Dollar MLS Marketing System For Real Estate Investors
By Marko Rubel
For more info go to:
www.ProfitGrabber.com
www.RealEstateMoney.com
www.MarkoRubel.com
Mill ion Dol lar MLS Market ing Sys t em .
Real Estate Money, LLC. Copyright All Rights Reserved Page 2
Copyright Notices Real Estate Money, LLC. /Marko Rubel. All rights reserved. The original licensed purchaser
of these materials is authorized to use all advertisements and marketing tools in this kit for
personal use only. These are copyrighted consulting materials.
Any unauthorized transfer of license, use, photocopying or distribution of these
materials to anyone else other than the licensed client/purchaser is prohibited and will be
prosecuted to the full extent of the law. Published by the Real Estate Money, Inc.
Legal Notices
This publication is intended to provide accurate and authoritative information
with regard to the subject matter covered. It is offered with the understanding
that neither the publisher nor the author is engaged in rendering legal, tax or
other professional services. If legal, tax or other expert assistance is required, the
services of a competent professional should be sought.
From a Declaration of Principles jointly adopted by
a committee of the American Bar Association and
a committee of Publishers and Associations
This book is intended for instructional purposes only. Every effort has been made to
reflect the applicable laws as of the date of the publication of this book. However, this
is a dynamic field of endeavor in which new laws are enacted, old laws revised and/or
reinterpreted on a continuing basis and where statutes, rulings and precedential case
law are constantly changing. Readers are advised to proceed with the techniques
described herein with caution. Neither the author, printers, licensees nor distributors
make any warranties express or implied about the merchantability or fitness for any
particular use of this product.
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Real Estate Money, LLC. Copyright All Rights Reserved Page 3
TABLE OF CONTENTS
Introduction .......................................................................................................... 4
I. Why an investor may need MLS? ................................................................... 6
II. Why would it be useful to have MLS access yourself? ............................... 11
III. How to obtain the access to the MLS for yourself? ................................... 15 A. How to get MLS access from a friendly Real Estate Agent? ...................................... 18
B. Is there risk for an agent? .............................................................................................. 19
C. Where do you look for an agent? .................................................................................. 21
D. How to start talking with an agent and what to say? .................................................... 22
IV. How to learn to use the MLS? ................................................................... 28
V. Marketing Searches ..................................................................................... 30 A. Expired Listings Search ................................................................................................ 33
1. Basics ......................................................................................................................... 33
2. Search Criteria ........................................................................................................... 34
B. Active Listings Search by Keywords ............................................................................ 37
1. Basics ......................................................................................................................... 37
2. Search Criteria ........................................................................................................... 40
C. Active Listings Search for Vacant Properties ............................................................... 41
1. Basics ......................................................................................................................... 41
2. Search Criteria ........................................................................................................... 42
VI. The Challenge in Working with MLS ....................................................... 43
VII. Marketing Strategies ................................................................................. 46 A. Direct Mail .................................................................................................................... 46
B. Blind Offers ................................................................................................................... 49
VIII. Marketing Plan ......................................................................................... 51
IX. Automating the MLS Marketing ................................................................ 52 A. Setting Up & Using Custom Searches .......................................................................... 52
B. Integrating With ProfitGrabber ..................................................................................... 67
X. Final Word ................................................................................................... 74
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Introduction
Congratulations! You acquired the ProfitGrabber software, a tool that will help
you market more efficiently and help you find enough motivated sellers to make
you very wealthy, without ever leaving your desk.
ProfitGrabber’s targeted marketing process has proven to be crucial for beginner
investors, and it will help you get your FIRST deal. On the other hand, for the
experienced investor, this is the tool that will support you in your business if you
decide to do 50 or more deals per year, or even if you decide to do Commercial
Real Estate (for more on the Commercial Module and other available Add-On
modules, see www.ProfitGrabber.com). With all its bells and whistles, it is still
a very easy to use program!
With ProfitGrabber, you will be not only able to market to different lists, but
you’ll be able to use its integrated filtering technology to enhance lists from
various sources, into highly targeted mailing lists. Among the prospect lists that
you will most likely use are:
Foreclosure List
Expired Listings List
Out-of-Town and In-Town Landlords
Bankruptcy List, and so on.
Those lists are available for various providers in your county, for nominal fee.
ProfitGrabber will help you filter the lists based upon different parameters (i.e.
listing price, equity, etc.), and print the bar-coded mailing labels that will later
on help you skip trace the returned mailings.
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Real Estate Money, LLC. Copyright All Rights Reserved Page 5
ProfitGrabber will automate the process of “cultivating” your lists through an
automated follow up system using sequential mailings. Over 20 targeted and
professionally written marketing letters are supplied within the software, and the
“scheduling” process is explained in the ProfitGrabber’s User Guide.
This “MLS marketing” book will be focusing on working with Real Estate
agents and marketing to various lists generated using the agent’s network system
called the MLS (Multiple Listing Service). The MLS system is a goldmine and
that is the reason you should cultivate a relationship with an agent or two.
Now, I’d like to end this introductory chapter with a few important points that
will answer some common questions regarding working with agents and the
MLS that most new ProfitGrabber users have:
Q: Do I need to be an agent to use ProfitGrabber?
A: Absolutely not. You do NOT need to be an agent! This course will teach you
how to get agents to set up searches for you and provide you with highly
targeted lists that will make you money, with the least amount of effort.
Remember, it’s about working SMART, not hard!
Q: Do I need to have MLS access to use ProfitGrabber or market to Expireds?
A: No, you do not need to have MLS access. You can have agents do all of this
for you. However, you will find that many agents will offer you their MLS
login after you establish the relationship with them.
Q: Do I need to pay an agent to search the MLS for me?
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A: No (except treating them to lunch). You will learn in this course that the
relationship between you and the agent is in fact ‘symbiotic’. Your agent will
help you with searches, and in return, you will send the sellers you can’t help to
your agent so that the agent may obtain a listing. So it’s a win-win.
Q: What if I don’t want to deal with agents, can I still use ProfitGrabber?
A: Sure, you can use ProfitGrabber to market using any other list that is readily
available out there (foreclosure list, landlords, probate, mortgage lates, etc.).
However, I still suggest you read this course.
Q: Is this course going to teach me how to use ProfitGrabber?
A: No. It’s simple to learn ProfitGrabber by watching the Quick Start Webinars
under the Help menu, when you start your ProfitGrabber. Also, you can read
the Action Guide and learn even more, but most users just watch the webinars.
I. Why an investor may need MLS?
As you may already know, the MLS stands for Multiple Listing Service, which
is a Realtor’s database that contains all active, pending, sold, cancelled and
expired listings of different properties in a given area. It has all kinds of useful
information for real estate investors like property types, property values,
financing offered, and often it will even help disclose the seller’s motivation.
The Realtor, who enters the listing information about a particular house into the
MLS, is called the “listing agent”. The agent who brings the buyer is called the
“buyer’s agent”. A commission of usually 6-7% is roughly split between the
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listing and the buyer’s agent (each gets around 3%). If the listing agent finds the
buyer, then he/she gets the full commission. A seller will hire a listing agent to
put the property on the MLS in order to increase its marketing exposure and
make all other area realtors aware of the listing.
In general, agents use the MLS to market their listings, to find listings for their
buyers, to perform COMPS (Comparable Property searches), to lease properties,
and to do their prospecting for new listings as well.
It’s a very useful tool for Agents, but it can be a goldmine for investors!
One needs to be a licensed Real Estate Agent to be able to subscribe to the MLS
service. However, we are “street-smart investors” and we will have an agent do
the searches for us, without us ever attempting to become a licensed agent.
Many of my students become friends with their agents, and end up having the
MLS access themselves (their agent makes them an “assistant” or just gives it to
them).
There is multitude of reasons why one does not want to become a real estate
agent, and we will discuss those reasons in the next section.
If you are already a licensed agent, I would suggest giving up your license if you
do not need it for anything else. You certainly do not need it for real estate
investing.
On the other hand, if you are an agent, and you need your license to make your
living, I would not suggest giving up your license. You can still be a very
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successful investor, but you will have to comply with the rules, even if that
means not using some of the guerilla marketing techniques used by investors.
For example, blasting an area with the handwritten signs may upset other agents
and they may report your activity to the department of real estate, which may
result in a warning or a fine.
Also being an agent, you need to remember to disclose it in writing, on the
purchase contract when dealing with the seller. You should present the fact that
you are licensed in a way that works in your favor, as added credibility, and
additional assurance for the seller.
The MLS is a very useful tool when it comes down to researching a property
value - doing COMPS! Your local MLS will contain all the properties that were
listed and sold through the MLS.
It can give you so much information about a particular property, either the subject
property, or one of the comparable properties that sold in the area. You can get all
the features and the characteristics of the property, exterior photos, many times
interior photos as well, and nowadays, many listings have “virtual tours” which is
an addition to photos that gives you a much better view of the house. A “virtual
tour” is like a movie depicting the tour of interior and exterior of a house. Most of
higher-end home listings have that feature included in the listing.
NOTE: the MLS will contain only the “sold” properties that were once listed in
the MLS. It will NOT contain any properties that sold outside of that MLS, like
“For Sale By Owner” properties, or properties sold at the foreclosure auction.
Therefore, to get a full picture you should combine the MLS search with the
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“Ultimate Data Source” service offered within ProfitGrabber. The “Ultimate
Data Source” sources its property information from the public records and it will
include all the recorded sales in that county, regardless if they were sold through
an MLS, FSBO, or at the foreclosure auction. Thus, providing more complete
data so that you can better evaluate the Fair Market Value for that property.
* * *
In addition to helping you determine the fair market value (COMPS) for a subject
property, the MLS will help you learn the listing history of that subject property,
and will help you learn about the activity level of the surrounding market.
It is important to know the present – current state of the surrounding market, and
its activity.
You need to know what’s available for sale, and what kind of choices a buyer
interested in that area and price range will have.
It is interesting to see how the competition’s (similar houses) listings are
priced. You may be thinking why would that matter ??? Here’s why...
For example, you are considering a property, and you think it is worth $500,000
and it is a 3,000 square foot home.
What if you have a few listings that are priced at $300,000 with the exact same
square footage and the same features… would that make you re-evaluate your
research and your COMPS?
Wouldn’t that raise a potential concern in your buyer’s mind?
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The other helpful info you get from the Active listings MLS research is how
slow the properties are selling in that subdivision or area. You can get an idea
of that by observing the average market time of the active and pending listings
(e.i. DOM – Days On Market).
Further, the Days on Market (DOM) info and the knowledge of the active
properties in your subdivision, can prove to be extremely powerful in your
negotiations with a seller… for example…
What if a seller needs to sell within 60 days, and you can show him active
listings of similar properties with the DOM of more than 60 days?
What if you add to that the DOM of the recently sold properties, from your
COMPS research?
It is pretty scary for your seller to realize that his “dream” of selling it before his
deadline won’t happen… unless you save him by buying his house.
It also helps to know if most of the properties for sale are in the few hundred
thousand dollar range, or in the few million dollar range.
That will tell you the price range where the predominant market is and
where most of the sales are happening.
* * *
The MLS is also very useful to find out the listing history of a particular
property, and determine the “selling attempts” on that particular property.
For example, let’s say you are talking to a seller and after doing your COMPS
you determine that $500,000 is a great price for the property that will allow you
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to make a substantial profit. You may be convinced of just the opposite if the
listing history shows that the property has been listed at $499,000 for 300 days
and did not sell. As you can see, the listing history may tell you a lot, assuming
it exists for that property.
* * *
Further, the MLS is very useful for prospecting. You will learn in the next
sections that there are a lot of different ways on how you can get targeted
mailing lists by using the MLS. Since, you can see all the details about each and
every property, you can even make “blast” offers (also called “blind offers”)
based on your search (will cover this concept in later sections).
So to make a long story short… having the MLS access in this business is not a
must, but certainly it is very helpful.
II. Why would it be useful to have MLS access yourself?
Before I explain the ways to get MLS access for yourself, let me stress
something very important. You do NOT need to have MLS access to start
making money in Real Estate or to start making money with ProfitGrabber. You
can find motivated sellers using any other list (as we mentioned, foreclosure list,
etc.); plus you can have an agent provide you with the MLS searches without
you having the access yourself. Remember that!
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Please read the above paragraph one more time because some of you will look
for excuses and will try to find reasons why they need to go to more seminars or
just complain about how bad life is when you just need to take action. Here you
have tremendous opportunity to use this proven system to create a better life for
yourself and your family, so don’t miss that opportunity! Take action today!
Now, I hope you understand that not having the MLS access will not prevent
you from marketing to other opportunities, and it will not prevent you from
marketing to Expireds listings or any other list derived from MLS either.
Here I will provide the reasons why you should look forward to getting the
access yourself, and work towards that goal. Start working with an agent or
two, and market using the list they supply you with, as discussed later on in this
course. At the same time, make yourself a goal to get the MLS access yourself
within the next 6 months. This is very attainable.
It will be very useful for your success in this business to have the MLS in your
office, so you can use it at any time you need.
Before I give you a few reasons why YOU want to have the access yourself, I
need to say there are a lot of good agents out there that you need to be networking
with. But for the purpose of doing searches, you are better off doing them
yourself; because nobody will follow the recipe for setting up searches described
here as well as you will do it because after all, this is YOUR business. You
should have an agent do the searches for you until you get the access yourself,
but not as a long term solution. You will find a few reasons why not on the next
page.
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Having an agent doing your searches, assembling your lists, and your COMPS is
not a good idea, and here’s why:
• Most agents don’t know how to use all the powerful features an MLS
system has, remember many agents are part-timers.
• Most agents don’t know how to perform more complex searches, and they
have no incentive to learn them, since those searches are not useful in
their business of working with “retail” sellers and buyers.
• Some searches, so called “Guerilla Tactics”, an agent may not be willing
to do for you, because it may be against their rules. However, since you’re
not an agent, you are not bound by those rules.
• Not every agent, or person for that matter, will have the “entrepreneurial
spirit” that you have, and they may not be willing to do things that are
against their view of doing business. For example, an agent may have a real
issue with helping you get Active listings for the purpose of making “blind”
low ball offers. Even that making low ball offers is perfectly legal, the agent
may not agree with the concept and refuse to provide the list for you.
• It is not practical and it is inconvenient to call your friendly agent every
time you want to look up a property or do COMPS. Your friendly agent
could soon become very unfriendly if you call him five or ten times a day.
• You can not rely on an agent’s expertise when determining the value of a
property you’re buying, and potentially risk losing hundreds of thousands of
dollars if the COMPS were wrong. You need to do it yourself.
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For the above reasons, and many others not listed here, you will want to get an
MLS access as soon as you can!
And once you obtain the MLS access, YOU MUST become an expert in
property evaluations and proficient in using the MLS system!
For the purpose of our conversation, getting MLS access means getting an
account yourself or sharing your agent’s account. So, basically, you need the
USER ID & PASSWORD to be able to log into the MLS system from your own
computer, and perform your searches on your own.
You can get your own User ID and Password by becoming a licensed agent and
signing up for the MLS subscription yourself, or you can use your agent’s User
ID and Password and use his account to log onto, assuming the agent is willing
to share it with you. Also, you can become an agent’s “assistant”.
In some areas of the country, the MLS login requires a small electronic device,
like a dongle, that generates a time specific code. Having a user ID and
password without that device is not sufficient. This is the case in our county,
and to get around to it, our agent has made one of my employees to be his
assistant. That’s just another way to do it, easy for them and for us.
Since, it is important to have the access to MLS yourself, let’s talk about a few
different ways this can be done.
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III. How to obtain the access to the MLS for yourself?
There are 3 different ways you can get the MLS on your own computer:
A. Get the Real Estate License yourself and pay for the MLS subscription
As we mentioned in the previous section, there are many reasons why you
should NOT be licensed. You don’t need a license to be a very successful
Real Estate entrepreneur whatsoever, and having a license can, in fact,
hinder you. Being a licensed agent, you can not solicit active listings, and
mailing to active listings right before they expire is one of the profitable
techniques. Putting any kind of “bandit” signs around can jeopardize your
license. When you talk with a seller you need to disclose that you’re a licensed
agent and some sellers may feel like you’re having an unfair edge over them
because you’re licensed. And you’ll need to disclose that on all of the
paperwork as well. If you ever end up in litigation, you will be held to higher
standards by being a licensed agent – a judge may say, you’re a licensed agent
and you should have known better!
The advantage of having a license is that you have your own MLS account and
you don’t depend on some agent changing his or her mind, changing the
password and taking it from you. Another advantage is that you may save 3%
when buying a property that is listed, but that will not happen that often since
you can generally get better deals dealing directly with an owner. And even if
the property is listed, you can negotiate the lower price since there’s not a
buyer’s agent and the 3 % the seller would be paying to that agent can be taken
off of the price. That is not hard to negotiate at all, and you get the 3% even if
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you have no license! Plus, in that case you’d get the whole 3% without
splitting it with a broker you’d be working for, if you had a license. If you
have a problem getting the whole 3%, you can tell the listing agent to keep 1%
(total 4% for agent) and to figure in the other 2% by lowering the price or by
giving you a credit at closing. The agent will like your offer, because in this
case he/she will be making more commission by you buying the house, than
he/she would make with another buyer who comes with a buyer’s agent.
Now, you’re pretty much convinced that you don’t need to have a license, but
you may still think what about when I want to list a property for sale – I’d be
saving a 3% by being licensed. There’s a better way to list a property if you
want to save the 3% listing agent’s commission. There are a lot of so called
“discount brokers” in every town that will list a house (put it in the MLS) for a
flat fee of a $100 or $200, so you don’t need a license for that matter. Plus,
when you attend the seminar, I will cover the 4 ways you can sell houses
quickly for top price in any market, so for now, do not worry about selling
houses, we’ll cover that in details!
Conclusion: Except for having the MLS, there’s no real advantage of having a
license. Try to get the MLS some other way. It is much better for you to NOT
be a licensed agent!
B. Get the MLS access by having your spouse, relative, friend or
employee obtain the Real Estate license
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Probably the most preferred way of getting the MLS access is by having your
Employee (your assistant or secretary) get a license. You can pay for the
classes, the exam, for the license fee, and the MLS subscription. Before you do
it, make sure that employee is a good fit and you intend on keeping him/her.
Your spouse can get a license as well, but that is not a good idea if they are a
partner or co-owner in the business or if their name appears on any of your
advertising. In that case, you’re running into the same problem as you would if
you had a license. A way around it is to have a relative do it, or maybe a friend
that you pay for the effort of doing it.
Having the MLS “in house”, like described here, is an advantage because you
don’t depend on an agent, but it may take months (depending on the area) to
complete the exam and apply for the license. Plus, it is costly.
C. Getting the MLS access through a friendly agent
This is another way of getting the MLS access. It is the fastest, and the least
expensive way to get the MLS access, but it requires building a rapport and
having some persuasive skills. It is not easy but it is definitely feasible and
many of my students have done it successfully in different parts of the country.
To make your task easier, you should first ask around and see if any of your
friends already have a Real Estate license, or maybe their friends or relatives.
That will certainly save you a lot of effort. If you hear of one, set up a lunch
meeting and get to know them.
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Since getting the MLS through an agent may be the fastest, and the least
expensive way of you getting the MLS access, you should definitely try getting
it this way. Therefore, in the next section we’ll talk about how to approach an
agent and how to convince that agent to share his User ID & Password with you.
Once you get the MLS through a friendly agent, then you have time to wait for
your employee or a relative to complete the exam. Or you can build a rapport
with one more agent, or two or even three, and have them as a back up plan.
A. How to get MLS access from a friendly Real Estate Agent?
So, let’s talk about how to get that “user ID” and “password” that you so much
desire. Well, you will need to do some schmoozing to get an agent to share it
with you, so you can access the MLS from your own computer and on your own
time, through his/her MLS account.
NOTE: the following conversation applies to finding an agent for the purpose of
getting the MLS, not necessarily for the purpose of networking to find deals.
Before we start talking about how and where to find an agent who might be
willing to do this, you need to understand the risk that an agent would be
exposed to by sharing his MLS account with you.
Understanding the risk an agent is open to, will help you in your conversations
with the agent, and you’ll know what to not bring up. Also, be prepared to
properly handle any objections you may get from the agent arising out of
concerns mentioned below.
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B. Is there risk for an agent?
You bet there is. The agent is licensed by the MLS’ “user agreement” to use the
system himself and not to share it. So by giving the login info (user ID &
password) the agent is technically violating that agreement. That will not
become an issue because nobody will know, but you need to be aware of it.
There’s also an exception to the above rule, the agent can share the login info
with his/her assistant. So, use this piece of information to handle an objection of
this kind, if it ever comes up. You just say, “Mr. Agent, why don’t you make me
one of your assistants, that would help us both!”
In the real world, there’s another, much bigger risk that the agent is exposed to
by sharing this with you. That is a risk of losing their license! The agent can
lose his/her license if you abuse the information, and break any one of the rules
agents are governed by the local Department of Real Estate. For example,
soliciting active listings (without a disclaimer or intentionally); or calling a
listing agent or an owner and trying to put a deal together directly with them; or
getting the agents info and spamming them with an email or a fax, or many other
different things you could do that would put your agent in trouble.
Be Responsible! You need to be responsible and you need to respect the favor
you’re getting from your agent. So, make sure you don’t do anything to
jeopardize your agent’s license. That certainly wouldn’t be a nice way of saying
“thank you”, would it?
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Let’s say you really wanted to talk directly to an owner from the MLS listing, or
to the listing agent. You just need to be smart about it and not disclose where
you got their contact info. You can say from the sign, or from a friend, or you
can say: “my assistant goes around and gets me all these numbers, I don’t know
where she got yours.”
You probably know that agents don’t give a full listing to a potential buyer.
What a buyer gets is a client printout of a listing, and it doesn’t have any of the
seller’s personal info on it or not even the number of days on the market. So,
you probably shouldn’t discuss such particulars with the listing agent or the
owner. They should not know that you have the MLS access yourself. And you
should never reveal your agents name.
Another way to “screw up” is by mailing the COMPS printouts to a potential
seller to convince him of the value of his house. If his house is still listed and
you’re convincing him to break his listing agreement, you can be in trouble. The
listing printouts that you mail out will have YOUR agent name on them, so if
the seller gets mad at you and shows these printouts to his listing agent, the
listing agent may make a complaint to the Board of Realtors. That would come
back and bite your agent.
Hopefully, the above few paragraphs give you an idea how you need to protect
the information you’re getting and the agent who is giving it to you!
So, keeping the above in mind, which agent do you think is more likely to share
his MLS account with you, a full time or a part time agent?
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If you think about it, it is logical that it’ll be easier to get it from a part time
agent. Why? Because, it is more likely that a part time agent will share the
account since his livelihood does not depend on that license. A full time agent
uses his/her license to make a living, and losing it may mean losing a way to put
food on the table.
You may be thinking; hey I will never do anything to jeopardize his license.
And that is true, but the agent will always look at the worst case scenario.
So the number one rule is – find a part time agent!
The number two rule is – find a less experienced and maybe younger agent!
Why? Because they haven’t been around the business long enough to hear all
the scary stories so they may be more open to your proposal. Plus, they’re just
starting and are more desperate for any business they can get. So, as you have
already figured it out… this agent will not be an agent who specializes in the
luxury homes market. Your best bet is to look for an agent who lists or works in
the medium priced market.
C. Where do you look for an agent?
You can look in different places, but the first one would be your local Real
Estate Investment Association (REIA). It would be great if you can form a
friendship with someone who is an agent but also shares your ideas on investing.
Such an agent would most likely be open to making low ball offers for you and
to some other creative ideas.
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You could also look for an agent’s name and phone # between different
newspapers (classified ads section), from the sign in front of a house for sale, on
door hangers etc. But you don’t want to call agents with big billboards or big
yellow page ads – these agents most likely do not meet the above two rules,
right?
The simplest way to get to a less experienced agent is to call any real estate
office and ask the receptionist to talk to an assistant agent, or a new agent.
D. How to start talking with an agent and what to say?
Call an office and ask for an associate, or assistant agent. When talking the first
time with the agent, you will NOT be talking about what you need, you will be
asking which neighborhoods they specialize in and you’ll introduce yourself.
REMEMBER: you first need to sell an agent on the benefits of working with
you! This is important!
What is the first thing that goes through the agent’s mind when you call
him/her?
Naturally, the agent’s mind is saying… “What’s in it for me?!”
Keep that in mind when calling and meeting different agents!
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When you call, introduce yourself and explain that you’re an investor who
specializes in buying and selling homes, and you’re interested in buying a few
properties in their area.
Simply ask them a little bit about themselves, what kind of experience they have
in working with investors, and see what type of person they are.
Tell them that you are interested in hearing if they know of any good investment
properties and if they would be interested in working with you.
If you’ve built some rapport, and if you like them so far, then proceed to find out
if they meet your two rules. Don’t forget your objective! You need to figure out
if they are full time or part time, how experienced they are, and if they’re willing
to work with you.
Here’s the qualifying question you may ask for that purpose: “Mr. Agent I
would like to see what’s currently listed on the market and I was wondering if
you or your assistant would have some time to search the MLS for me?”
If the agent eagerly says that he/she will be happy to meet with you and do the
search for you, you got the first part done. You have an agent who is interested
in searching the MLS for you. Set up an informal meeting at his/her office.
Make sure the agent understands that you want to be by him/her when doing that
MLS research (use the reasoning in the paragraph below).
If the agent says that he/she will print out some listings for you, you need to
explain that you’re using different MLS search criteria and it would be more
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beneficial if you can sit by the computer together with him/her. (if asked what
kind of criteria, you can reply… in different areas I look for different price
ranges and kinds of houses, also in some areas I’m interested in finding out the
average market time, or do some key words searches, etc.) If the agent’s reply
is to invite you in the office, you’ve got a good prospect.
If the agent starts to be difficult, you need to thank him/her for his/her time and
call the next agent. Do not go any further! If an agent is not eager to meet with
you, or you don’t have a good rapport over the phone, the chances of you getting
such a big favor as getting the MLS access that you need are slim to none, so
move on! There are thousands and thousands of agents out there, so call the next
one!
As an answer to your “qualifying” question, the agent may send you to his/her
assistant if they have one. That means you didn’t get the agent you were looking
for on the phone, but you were directed to the one. When you get to the right
agent, follow the above conversation.
It is important that you try to build as much rapport as possible over the phone!
It’ll be easier when you finally meet.
When talking over the phone, you don’t need to bring any more benefits to the
agent than as said above, because the agent is assuming that you’ll be buying
some houses and that he/she will make some commissions.
At the office meeting, you can go over different areas and ZIP codes, and find
out what the average price ranges in the different neighborhoods are (as
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described in the previous section when we talked about finding the area of
interest), and so on. You can get familiar with the MLS and also with the
different areas.
Your main goal of that office meeting is to build the rapport and set up a lunch
meeting, assuming you like the agent and see a potential relationship. So, keep
that in mind and don’t overwork the agent, the last thing you need now is the
agent thinking that you’d be a pain in the neck to work with.
When in the office introducing yourself, make sure to mention that you will be
putting into marketing a substantial amount of money ( you could say $2,000 -
$4,000) and you will be getting a lot of calls and a lot of leads.
Later on, you will explain that from those leads there will be a very small
percentage that would meet your buying criteria (with respect to the kind of
house they have and their level of motivation). So, you’ll have a ton of leads that
you won’t be able to do anything with. Make sure agent gets that. You’re setting
the stage for the following question…
You will ask the agent if he/she would mind if you pass along his/her
number to those sellers you can’t help, to call him/her for a listing
appointment.
This is the sentence or question that will make your agent “drool”. This will get
their attention! Your goal is that he/she understands that you may be a steady
source of leads for him/her. This will make them want to build the rapport with
you and help you with whatever you need.
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And truthfully, you will get many calls on your ads or marketing that you can’t
help, and you need to refer the ones you don’t want to that agent.
Next time, when you meet for a lunch, ask about another appointment to get a
list of expired listings.
When you feel you have a really good rapport with the agent, you may do one of
the following, or go through all of it in steps:
• offer to pay the agent for his time to do the expired listing search,
• introduce the idea of sharing the cost of the MLS subscription.
• introduce the idea of sharing the cost & the password
How far you go at each meeting, will depend on what kind of rapport you have
built. You shouldn’t ask for the password unless you feel really good with that
agent. And it may take a few meetings to get to that point, which you shouldn’t
mind because every time you meet with the agent you will be getting your
expired listing search done and emailed to you.
By doing that, you’ll be getting more and more familiar with the MLS system,
and your relationship with the agent will get better, just make sure you award
the agent for his/her time (e.g. pay for one month MLS subscription - $20-$30).
It’ll be much easier to ask for the password, after you’ve been sharing the cost of
the MLS with the agent for a few weeks. It will seem like a logical step to
him/her.
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You shouldn’t expect to get the MLS access in a week’s time from an agent that
you have never met before. It may take a few weeks to get to that point. The
good thing about it is that you could be doing the exact same thing with one, two
or more agents at the same time.
The agent that gives you his password, is the agent you need to send the most
leads to, and flourish that relationship.
If you end up having a good rapport with more than one agent, don’t neglect it,
keep the good relationship with multiple agents. They can be your back up plan!
When an agent shows a willingness to give you the password, you need to make
sure to say that you will be using it very rarely, maybe once or twice a week at
the most and always “very late in the evening”. Pick the time you know the
agent will not be using it!
If the agent has a concern about him/her not being able to use it while you’re
using it, you can explain that as soon as they log in, the system will log you out,
so it will be no problem for them to use it. And obviously, they can call you at
any time if needed.
Keep in mind, the agent can change the password at any time and take the access
from you, so you should try to use it when you know they’re not using it,
especially in the beginning until your relationship grows stronger. You need to
respect the favor they’re giving you!
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Getting the MLS access will take some time and effort. Please, don’t get
disappointed if you get a NO when asking for the password. It will happen! You
can expect to get even five NOs before you get a YES, but you shouldn’t give
up. You can’t afford to give up!
Every NO will put you closer to that YES, so keep going!
And not only that, with every try you will learn something new, your rapport
building and persuasion skills will improve, and you’ll get some listing research
done in meantime.
Once you get the MLS access, you need to become the best at using it.
IV. How to learn to use the MLS?
The first task in putting together your marketing machine is to learn how to use
the MLS system in your area. This can be done by using it and reading its help
menu (self-teaching), or by taking inexpensive class offered by your local MLS
provider.
If you have never used a computer before, I would suggest you take a class or
two on basic computer or Windows skills first. This will be very beneficial to
your business in the future, since computers nowadays play an important rule in
our lives.
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If you have some experience with computers, you will find that most MLS
systems are very simple and user friendly, so learning it will be quick. If you
come across a few things you can’t understand, use 1-800 number for the MLS
support. That number is usually supplied on the first screen or under the help
menu.
If using the MLS seems to be quite challenging for you, you could sign up for an
MLS class or have an agent walk you through a few searches and help you out.
You will need to learn how to do basic searches and determine COMPS, how to
do custom searches, and how to export/download the result of your searches.
You do not want to print out the result of your search (the listings) because you
need them in the electronic format in order to facilitate the process of addressing
your mailing pieces. A side note on this is, until you get the MLS access
yourself, you need to have your agent email you the “expired listings” searches,
not print them out for you.
You will integrate the “ProfitGrabber” to work with your MLS system. This will
be easy once you know how to use the MLS. The integration is explained in the
software’s help-menu and in the User Guide that came with the software. It is
very simple, and all you will need to do is match (map) a few fields so that
ProfitGrabber’s fields can correspond to the fields in your MLS exported file.
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This mapping will need to be done only when using it for the first time, since the
ProfitGrabber will remember the field assignments for all the future use with
that MLS.
And a final word… if you hate computers, you could hire an assistant to do the
searches and mailings for you, or if you can not afford to hire one, you can have
your agent do them for you. Persistence is the key in the real estate investing
business, so do not let anything stop you! Success is around the corner!
IMPORTANT:
Each MLS system around the country is slightly different, so the searches will
differ from county to county. However, the concept described in the next section
is the same, and you can apply it wherever you are. For example, you may not
have “expire date”, and have only “off-market” date. Or your “days on market”
could be called “market time”.
V. Marketing Searches
Direct Mail is one of the most powerful ways to market that there is. Using the
MLS to create your mailing list will make your direct mail campaign even more
targeted. Why? Because there is one important fact about such a list… that is
that EVERY seller on that list wants to sell his or her house, has decided to sell
it and is looking for a buyer! That’s not the case in most of the other direct mail
campaigns! For example…
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You would agree that if one can get the list of couples currently going through
divorce, that list would be a good list to look for motivated sellers, right?
However, not everyone on that list is thinking about selling! Only a small
percentage of these people are thinking about selling their house. Therefore, the
response rate will be lower, resulting in higher cost per lead.
Another example would be the so called “saturation mailing”. The “saturation
mailing” is a mailing going out to every house in a ZIP code, and as such it
qualifies for a lower postage rate. This kind of mailing is the only means of
marketing for many investors. They focus on a few neighborhoods (a few ZIP
codes) and bombard them with postcards each and every month to establish their
presence in those homeowners’ minds. What do you think the response rate they
get is?
The response rate of saturation mailings is around 0.3%. That means that out of
a 1,000 postcards, you will get only 3 calls. Imagine… 997 postcards will go
right in a trash can. As you can imagine, the response rate is low because the
vast majority of the recipients are not even thinking about selling their house.
However, even such a small response rate will make you rich if it is executed
properly.
The fact that every house listed in an MLS has an owner who is ready and
willing to sell, makes the MLS mailings one of the most cost efficient marketing
techniques for real estate investors. You will find out that the cost per lead is
lower than most of all other marketing methods existing out there.
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Now, we know that every house in the MLS is for sale, but we do not know
which one has a motivated owner! Since the “motivated seller” is a main
ingredient of a good deal, we’ll try to target our MLS search to increase the
probability of finding as many motivated sellers as possible.
Targeting our searches will increase our response rate and save marketing
dollars, since your local MLS network contains thousands and thousands of
listings and it would be cost prohibitive to mail to every listing.
So, which information in the MLS we can use to uncover sellers motivation?
Here are the three searches that will result in listings with a high probability of
having a motivated seller:
a. Expired Listings
b. Active Listings with keywords which relate to motivation
c. Active Listings with Vacant houses
You will notice that we will disregard the PRICE criteria in our searches. This
means that we will search for Expireds and Actives in ALL price ranges. Since
you may not be interested in all price ranges, or you may have a different
mailing piece for different price range (different postcard for Luxury Homes,
than you use for lower end homes), the price “separation” will happen within the
ProfitGrabber. The price separation is taken into account during the import in
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the ProfitGrabber, using the import filter. This process will be explained in
Chapter VIII, Section B.
A. Expired Listings Search
1. Basics
Do you think a seller who had the house listed with an agent for 3 or 6 months,
and was unable to sell might be motivated? You bet!
You will be talking to someone who was hoping to sell their house for number
of months, 3 or 6 months or longer, and for one reason or another they were not
able to sell it.
In most cases, the reason is that the house was listed at a price that was just too
high. Their agent was too “optimistic” and had suggested too high of a price,
most likely in order to obtain the listing. Now, many months later, these sellers
are facing a deadline, and believe it or not, most of them will sell their house for
a much lower price than they would have gotten if the house was listed at the
right price to begin with. It is all because now they are under the pressure of the
upcoming deadline.
Some other reasons the house would not sell is an ineffective agent who did not
put much effort into marketing it, and did not even follow up on the people who
were interested in the house.
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And many times, the reason is a homeowner themselves. I have seen sellers that
would require the house to be shown only at the certain times convenient to
them, not to the potential buyer. Sometimes the house is occupied by a tenant,
who has no interested in cleaning the house so it shows well, and has no interest
in showing it.
Buyers are picky, and most of them would not consider a house that needs minor
fix-up, like paint and carpet.
Any of the above reasons will prevent a seller from selling the house, but are
easily corrected if you buy the same house at a good price.
There will be a small portion of the expired listings where the sellers are not
motivated at all, they were just “testing the market” by listing the house at an
astronomically high price. They are not motivated to sell their property.
2. Search Criteria
When searching for expired listings, you need to include the following search
criteria:
1. LISTING STATUS or TYPE
Status or Type will designate the type of listings you want to include in
your search. Different types of listings are: Active, Active with
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Contingency, Pending, Expired, Cancelled, Withdrawn, etc. The type of
listings offered usually depends on the MLS system. Some MLS systems
may have a few other types in addition to the above mentioned ones, like
“Temporary Off Market”, or “Under Contract”. You need to determine
which types are relevant to the search you are doing and select them
accordingly.
With the Expired Listings Search, you want to select the following types:
Cancelled, Withdrawn, Temporary off Market, in addition to Expired
type. The reason is that those types may have the owner who got too
anxious and decided to cancel the listing, or maybe got upset with the
agent and cancelled or withdrew the listing. Both are good prospects, and
therefore need to be included in the search.
2. AREA OF INTEREST
Decide on the area that you plan on buying houses in and specify it in
your searches. You can specify geographical area by ZIP codes or by
Area Designation. You can buy an MLS map that realtors use, and you
will see how the areas are enumerated, then you can use the specified
“Area Designations” in your searches.
3. TYPE OF DWELLING
If you only market to Single Family Houses, you should not waste your
marketing dollars on mailing to condos or vacant land. Therefore, specify
the type of dwelling in your searches.
4. YEAR BUILT
If you are only working with newer properties, you can specify the
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“minimum” year built to further target your marketing to only newer
houses. On the other hand, if you are looking for older houses only, you
can specify “maximum” year built to target only older houses.
5. NUMBER OF BEDROOMS
You can target your search to give you only the houses that have 3
bedrooms or more, if your market has low demand for 2 bedroom houses.
6. SQUARE FOOTAGE
You may include the “minimum” or “maximum” square footage
depending what you specialize in. In some cases, one may not be
interested in any properties with less than 1,000 square feet, because they
may not be in high demand in that area.
7. EXPIRE OR OFF-MARKET DATE
This the date when the listing has expired. When doing the search for the
first time, you can enter the date that is 30 to 60 days back, in order to
include all the listings that expired in the last 30 to 60 days. Once you
start doing them regularly, that date will reflect the date of your last
search, which is a week ago if you are mailing on a weekly basis. In that
case, you don’t want to be mailing to the listings you already had mailed
to a week ago, and therefore you need to specify the expire (off market)
date in your search.
8. DAYS ON MARKET
This will tell you how many days a house was on the market before it
expired. In your searches you should put 10 as minimum “days on
market”. The reason being is that any cancelled or withdrawn listings
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within the first 10 days of being listed most likely do not have a motivated
owner, so you are not interested in marketing to them. You’ll find out that
most often the reason is a “typo” in the address made by the agent, so the
agent cancelled the listing and re-listed it.
If you look at expired listings, you will find out that the “days on market”
is usually around 90, or 120 or 180 (depending on the area).
B. Active Listings Search by Keywords
1. Basics
Every listing has a few sections where agents can describe the house and list any
other information that they deem relevant to the sale of that house.
There are usually two sections, one describes the property and its amenities and
is usually called “remarks” section (in your MLS this same section might be
called something else). The other section is called “confidential remarks” and
this is where agents put instructions on showing the property, on closing the
escrow, and some other confidential remarks intended to be seen by agents only.
When an agent prints out a listing to show to the potential buyer, the listing will
show only the “remarks” section describing the property. The “confidential
remarks” will not show on that printout.
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For investors, both sections may contain a hint indicating a motivated seller. For
example, many times agents will put in one (or in both) of this sections that the
seller is motivated. It may say something like this: “seller is motivated, needs fast
sale”, or “divorce situation, sellers are motivated”, or it may say something less
obvious as “job transfer”, that still indicates some level of motivation.
For a moment, let me ask you something. Would it be great if someone can hand
you 10, 20 or 50 listings with properties that have motivated sellers? Do you
think you’d be able to buy some houses and make some “cash”? Say YES!
This is exactly what you will get as a result of this “keyword” search. You will
search for listings that contain word “motivated” and the result of your search
will be some great prospects to market to and potentially buy their houses.
But the word “motivated” is not the only word indicating motivated seller…
Do you think a seller who moved somewhere else and is making double
payments might be motivated? We can’t say for sure, but many of those sellers
will sooner or later get anxious to get rid of that property. Therefore, searching
for “vacant” properties and marketing to them will result in great leads.
Most MLSs have a separate section called “occupancy” where they list if the
property is vacant, occupied by owner, or occupied by tenant. Using that section
in your searches is described in the (C) section of this chapter.
For the purpose of this section, we need to realize that even though there exists a
special section intended for agents to specify the “occupancy”, many agents will
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state in the remarks that the property is vacant. Therefore, we need to include the
word “vacant” in our keyword searches.
Another hint of motivation may be a seller who is selling a property, but would
consider leasing it or lease-optioning it. Not all of those sellers will be
motivated, but some of them will. They would lease the house if they can’t sell
it quickly enough, in order to avoid making payments that they can’t afford.
Some other words, like “reduced” may indicate some kind of motivation, though
a very small percentage of those sellers will in fact be motivated. In general, you
should mail to those as well, because the cost of mailing to them is not that high,
and it may bring some deals.
Here is the list of words (keywords) to use in your searches:
motivated, vacant, lease, foreclosure, relocation, quick close, carry, must sell,
rent, transfer, divorce, reduced.
You can add more keywords to the above list, just make sure you review the
listings resulting from those keywords for their relevancy.
Now, when you know how to get a good targeted list of “active listings”, you
may be asking yourself who pays the commission since those houses are listed??
Surprisingly enough, you will find out that many of those listings can be
canceled. Many motivated sellers left their options “open” in their discussions
with the listing agent, so they have a “right to cancel” written in the listing
agreement. Others may be unhappy with the job their agent is doing, and will
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ask the agent to release them out of the listing agreement. Many agents will
release them in order to help them sell the house they were not able to sell for
the owner. Some sellers will be willing to pay a small fee to the agent to get that
release. And in some cases, the listing agent might be their relative or a friend
and will be glad to help them out by canceling the listing agreement. On the
other hand, why not pay the commission if the deal is good! Be fair to everyone!
IMPORTANT: soliciting active listings may be in violation of local laws and
you should talk to your attorney before doing it. You should also keep in mind
that interfering with a listing may be illegal. I will explain more on how to deal
in these situations once we get together in a live training. It’s little bit out of
scope for this course.
2. Search Criteria
When searching for “active listings by keywords”, you need to include the
following search criteria, in addition to using KEYWORDS in the search:
1. LISTING STATUS or TYPE
For this search, only select “Active” listings.
2. AREA OF INTEREST
Specify your geographical area of interest, either by ZIP codes or by
Area Designation.
3. TYPE OF DWELLING
Select type of dwelling you have interest in buying. Select Single Family
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Houses, if your interest is in single family houses only.
4. YEAR BUILT
Depending on your preference, you can use or omit this criteria.
5. NUMBER OF BEDROOMS
Depending on your preference, you can use or omit this criteria.
6. SQUARE FOOTAGE
Depending on your preference, you can use or omit this criteria.
You don’t need to specify “Days on Market” criteria, since a listing with the
keyword “motivated” is a good lead regardless if it’s been on the market a day,
or a hundred days.
C. Active Listings Search for Vacant Properties
1. Basics
Vacant properties represent great opportunity for us investors because the
owners are making double payments – paying a mortgage on that house and on
the house they are living in or are renting. Not for all, but for some of those
owners, making double payments may be a burden. Some of them will accept
the price discount, or will sell on terms just to get rid of the payments.
In the previous section, we used the keyword “vacant”, so as the result of that
search, we will get some of the listings with vacant houses. However, not every
agent will specify “in remarks” that the house is vacant. Most of them will not,
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because there is a section on the listing intended particularly for that purpose.
That section is called “occupancy status”.
In order to get all the houses that are vacant, we need to do a separate search
where we specify “vacant” in the “occupancy” status field.
Keep in mind, some of the listings will have “vacant” as a keyword in remarks
field, and will have “vacant” checked as “occupancy status”. That will result in
doubles, that is, the same house being searched twice, via two different searches.
When you combine those searches, you will need to eliminate doubles.
2. Search Criteria
When searching for “active vacant listings”, you need to include the following
search criteria, in addition to selecting “vacant” in “occupancy status” field:
1. LISTING STATUS or TYPE
For this search, select only “Active” listings.
2. AREA OF INTEREST
Specify your geographical area of interest, either by ZIP codes or by
Area Designation.
3. TYPE OF DWELLING
Select type of dwelling you have interest in buying. Select Single Family
Houses, if your interest is in single family houses only.
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4. YEAR BUILT
Depending on your preference, you can use or omit this criteria.
5. NUMBER OF BEDROOMS
Depending on your preference, you can use or omit this criteria.
6. SQUARE FOOTAGE
Depending on your preference, you can use or omit this criteria.
7. DAYS ON MARKET
If your search results in more houses than your marketing budget allows
for, you can set “minimum” days on market to target only the vacant
houses that have been sitting on the market for some time (i.e. more than
100 days). Likelihood is that those owners will be more motivated.
VI. The Challenge in Working with MLS
The challenge in working with MLS, besides getting the access to it initially, is
that the MLS listings contain only the site address information. There is nowhere
in the listing (or very rarely) the owner’s name, or the owner’s mailing address.
Here are a few different ways to handle this challenge:
1. Use Property Data provider in your area and search by the address to find
the owner’s name. Usually, this is an online service that you can subscribe
to that will provide all sorts of information about the properties you
search. The information provided varies, but in most cases it includes the
owner’s name, the site and mailing address, the square footage, the lot
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size, the tax info, how much the owner paid for the property, etc.
2. Search tax records – this is usually free addition to your MLS and you can
search by the address and get the owner’s name.
3. Use “current resident” instead of the real owner’s name on your letters
and postcards. This is the easiest and fastest way to send out your
mailings, however it may not be the most effective one. The disadvantage
is that your letters will not look personal, and may not get open. Another
drawback is that the letter will not be forwarded if there is no owner’s
name, in case the owner has moved.
à NEW!! I’m very excited to announce that by this addition of this course we
have solved the above problem. The ProfitGrabber’s team has designed so
called MATCHING MODULE, which is an add-on module that you can
purchase from www.ProfitGrabber.com. I have spent over $70,000 and last 2.5
years working on it, but it has all been worth it! The response to our mailings for
any list generated from MLS has TRIPLED with this new tool!!
Here’s what’s cool about it… when you import the list from the MLS into the
ProfitGrabber, this tool will go out over the Internet and find the NAMES, and
the MAILING ADDRESSES for every record on that list, with a click of a
button. The work that used to take 3-8 hours (depending on how big list you
have) is now reduced to less than a minute - all done automatically!
The 1) and 2) above, that is, using the Property Data provider or searching the
tax records, is not time efficient because you need to search one address at the
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time. It is a very tedious and time consuming process that is now totally
automated.
The 3) above is ok as an interim solution, however mailing using the “current
resident” will lower your response, and here’s another big reason… your mail
when addressed as “current resident” will not get forwarded!! Some of the best
opportunities for good buys is from people who moved and are now making
double payments – but your letter will not get to them. The only solution is to
get that Matching Module.
The cost of the Matching Module is nothing comparing to the savings you will
obtain within a few mailings. It will pay for itself many times over! Also, often
we have special promotions during our live trainings making it even more
affordable.
Another challenge is that you will definitely have some competition that is
mailing and calling these owners as well. Most of your competition will be other
agents trying to re-list the house. Therefore, to get a good result you need to try
to mail to those owners as soon as their listing expires, or even a few weeks
before it expires if you can find out the expiration date. Most MLS systems will
not have the expiration date information on them, but if you look at a large
enough sample of expired listings, you will find out that most listings expire
after being on the market similar number of days (i.e. 3 months, 4 months or 6
months). Knowing this information, you can mail to active listings just before
they expire. That will increase your chances of success. In addition, you need to
mail to the same owners at least 2 to 3 times, preferably using the linked letters
(explained in the next section).
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VII. Marketing Strategies
Using the searches described in the previous sections, we are going to create our
marketing plan.
A. Direct Mail
Before we start, here’s an important marketing point:
If you mail to your list only once, you are leaving 50% of your profits behind!
It is extremely important for you to realize that repetitive mailings will prompt
more prospects to respond and will double your response! In addition, the
repetitive mailings build credibility, so you will find out that it is easier to “close”
the sellers that have seen your mailing piece (postcard or a letter) multiple times.
How often do you mail?
This will depend on which group you are mailing to. You should search the
MLS for Expireds and Actives every week or every other week.
Mailing to Expireds
I suggest you mail to Expireds 3 times, with 14 days between each mailing, and
then the 4th mailing about 30 days after the 3rd mailing. This 4th mailing is optional.
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The first mailing piece should go out as soon as possible after you searched the
MLS and downloaded the listings. As we mentioned before, you are not the only
one mailing to those listings, so you want to be first to contact them, before they
make any kind of decision (before they re-listed the house, or sold it).
The second mailing is a follow up mailing and it should go out 14 days after the
first mailing. The third mailing should go out 14 days after the second mailing,
that is 28 days after the first mailing.
I suggest using 3 MLS “linked letters” that comes with your ProfitGrabber. The
“linked letters” are letters where the next letter refers to the previous letter. The
concept of linked letters is powerful because it engages the seller into reading the
letter by referring to the previous communication. You are not someone new any
more, a solicitor, you are the person that communicated with them before and is
now following up. If the letter is well put together, you will come across like
someone who cares about their problem, and is trying to help again and again.
You could use the postcard mailing for all of the three mailings, but you will
find out that your response rate increases dramatically if you use linked letters.
The letters are especially powerful in that you know their first name, and use it
in the letters.
The linked letters are difficult to track, because you need to know who gets which
letter and when. With ProfitGrabber this task is automated via task manager (the
task manager is described in the ProfitGrabber User Guide in great details).
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Remember, every MLS search for Expireds will result in totally new records
(listings) because you will search each time from the date you searched last,
using Date Expired (or Off Market Date). So there will be no overlap in your
searches. Every time you will get a brand new set of Expireds that you will
follow up on 3 (4) times. With Actives it’s different…
Mailing to Actives
You will be mailing to records resulting out of your Actives Search only one
time.
The reason is that you will be searching the MLS (using searches described in
chapter IV) every week (or every other week) using the same criteria. Since
there is no way to differentiate the current search from the previous one, there
will be an overlap. Your next search will contain a lot of the same records from
the previous search.
So, let me ask you… why is it that we are not sending multiple mailings to these
records (active listings)?
In fact we are! As said, most of the records between the next and the previous
search are the same. So you are in fact mailing to the same records every time
you perform “active listing” search. This means weekly (or every other week).
What is the difference in records (result of the search) between the two
searches? The only difference is that the later search will contain some new
listings matching the keyword specified, that were listed since the last search.
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And some of the listings matching the specified keyword that were sold since
the last search, will not be present in the new search.
B. Blind Offers
In the Blind Offer concept, you will be making low offers on Active Listings, by
faxing a letter of intent to the listing agent for that property.
This controversial technique has been used by investors investing in fixer
uppers, as well as investors investing in high-end homes for many years.
The idea is to make a ridiculously “low ball offer” on an active listing, with a
hope to get a counter offer. If there is any kind of motivation you will receive a
counter offer. Then you can continue negotiating with that agent.
The fact is that a very small percentage of those offers will be countered back.
But since it does not cost much to fax, 50 to 100 offers may be worth to send out
in order to find a deal. However, getting these offers prepared is a hassle and it
takes a lot of time.
Here’s what you need to do:
1. Search for Active Listings the same way as described in Chapter IV
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2. Calculate the Offer Dollar Amount based on the Listing Price
3. Fill out the Letter of Intent with the address, and the listing agent’s
name and fax number
4. Repeat this process for as many offers as you want to fax (50, 100,
200…)
5. Fax the offers
As you can already see, this is a very time consuming process. But the good
news is, this process is fully automated with the ProfitGrabber, as it is explained
in the ProfitGrabber’s User Guide (Blind Offer section).
Once you import the records in the ProfitGrabber, the system will calculate the
offer amount based on the percentage you select (i.e. 62.5%) for as many listings
as you have. The system will fill out the Letters of Intent with the address,
agent’s name, fax number and the offer price; and then the ProfitGrabber will
automatically fax all those offers without you ever printing them out. This way
you can get out, 50 or 300 offers at the time with less than 20 minutes of your
time, including the MLS search.
You can use the Blind Offer concept regularly in your marketing, or only as you
see a need to increase the number of leads you are getting.
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VIII. Marketing Plan
Pick one day during the week when you will be performing your MLS mailings.
You will be doing a few separate searches:
1. Expired Search
- starting from the date of the last search as Expire Date, as described in
Chapter IV.
2. Active Search(es) by keywords
- depending on the MLS, you might be able to search for multiple
keywords all in one search. In that case, all the keywords will be listed
and separated by comma.
- in case your MLS do not support searches with more than one word
(keyword) than you will need to do a separate search for each keyword
3. Active Search for Vacants
- as described in Chapter IV.
The result of each search will need to be exported (downloaded) in a separate
file. Once downloaded from the MLS, you will combine all the Active records
into one file, by importing them into the same group within the ProfitGrabber.
The reason being is that the same type of mailings will be going to those records
(and only one time mailing). Remember to keep the Expired records in a
separate file, because they will have different mailing schedule and mailing
piece.
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IX. Automating the MLS Marketing
As described in the previous chapter, the MLS marketing will consist of
searching the MLS, importing the records in the ProfitGrabber, and printing out
mailing labels (for postcards) or address list (for hand addressing letters).
If properly set up, the whole process should not take more than 15 minutes a
week (not including hand addressing the letters – that part should be delegated).
This is not exaggeration, and I frequently demonstrate this process in our live
workshops/seminars.
A. Setting Up & Using Custom Searches
In this section, you will learn the guidelines that will help you set up the custom
searches. You will realize that setting up the custom searches will not only save
you tremendous amount of time, but it will also simplify the whole process and
prevent making mistakes. Once simplified, the process can be delegated to your
assistant, even if she/he has just started working for you.
In Chapter IV, we described the 3 searches and the criteria used in each of them.
Now, we will use what we learned in that chapter to set up 3 different custom
searches. We could cover all the 3 searches with one custom search, but it is better
to set up a separate custom search for each of the 3 searches. The reason is that this
will take the “thinking” out of the process, eliminate possible mistakes, and speed
up the process. I suggest you review the Chapter IV before setting up the searches.
NOTE: Almost every MLS system will have an option allowing you to set up
custom searches. I’ve seen over 30 different MLS systems around the country,
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and each of them had this function. If you can not find it in your MLS system,
please do not assume that it doesn’t exist, call your MLS support line and let
them walk you through it.
To set up your CUSTOM SEARCH follow the steps described below. Please
remember, these steps may vary depending on your MLS system.
1. Start the MLS – enter UserID and Password and you will get the screen
similar to the one below. Go over the menu and find the Custom Search.
Again, your screen may look totally different, and even the Custom Search
may be called something different, but the meaning will be the same.
à NOTE: your MLS system may look different, but the same process applies!
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2. Select the Custom Search from the menu
Clicking on the “Custom Search/Reports” will bring up the screen below. Select
“Create Custom Search” to start creating your search. Notice, the left side lists all
the Custom Searches previously created – Saved Searches. Now it lists a search
called “APN”. Once you are done with this process, that window will list 3 new
searches: Expired Listings, Actives w Keywords, Active Vacant.
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3. Create Custom Search – clicking on the “Create Custom Search” button
above will open the following screen, where you can start creating your
searches, one at the time.
The first step is to go through all the AVAILABLE FIELDS (window where the
left arrow is pointing to), and find the fields that will make “search criteria” as
described in the Chapter IV. Once you find a field that you need, clicking on it
will bring that field in the SELECTED FIELDS window. The Selected Fields
will make up your Custom Search screen, so to make it simple select only the
fields that you need as described below.
NOTE: this type of MLS does not have a field for “Type of Dwelling”, because
the searches are done under the Dwelling Type. See the “Detached” on the
above picture (circled). If you were to do a custom search for “Attached”
properties, like condos or townhouses, you would need to create a separate
custom search. If your MLS is different, make sure you select “Type of
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Dwelling” as your Selected Field. That will allow you to add that criteria. Keep
in mind “Type of Dwelling” may be called something else.
4. Select AVAILABLE FIELDS from the left screen below.
> >
Here’s the list of fields for your searches:
A) Basic Fields – used in all 3 searches
1 – List Status – used to select Active or Expired listings
2 – ZIP Code – you may use Area or Grid, depending on your MLS
3 – Year Built – specify the age of your properties (if desired)
4 – Square Feet – specify the sq. footage of your interest (if desired)
5 – List Price – you may specify it here, or you can use the price
filter in the ProfitGrabber
B) Expired Listings Search - specific fields (in addition to Basic Fields)
1 – Expire Date – to specify the date range of your search
2 – Off Market Date – same as above
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3 – Market Time – to eliminate houses with Days on Market of less
than 10 days, in order to not mail to canceled listings
out of “typo” error (as described in Chapter IV)
C) Active Listings w/ Keywords Search - specific fields (in addition to
Basic Fields)
1 – Remarks – this is the field where you will type in your keywords
2 – Confidential Remarks – you will type in your keywords
NOTE: this search is done in two parts, first with the keywords in
“Remarks” field, and then with the keywords in “Confidential Remarks”
field. If you search with the keywords in BOTH fields, you will get only
the listings that have the keywords in BOTH fields. You do not want that,
because if you have a word “motivated” in Remarks, you may not have
that keyword in Confidential Remarks fields, and therefore your search
will not result with that listing.
D) Active Listings w/ Vacant Properties Search - specific fields (in
addition to Basic Fields)
1 – Occupancy – this is the field where you will select “vacant”
You will need to repeat and save the above field selection process for each of
the 3 searches.
5. Save Your Search – once all the fields are selected, you need to save the
search.
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Make sure you save it under the name that corresponds to the type of search.
The expired listings search will be called Expired Listings, etc.
6. Finalize the Custom Search – once the search is saved, the new window
with the search will be displayed. You need to go into the fields and type in
or select choices to further narrow your search.
A) EXPIRED LISTINGS SEARCH – enter the specifics to this search
> select the status: Expired, Canceled, Withdrawn, Temporary of Market
> enter the Area of Interest (ZIP codes, or Area Numbers)
> enter specifics on Year Built, Square Footage, etc. as it applies to you
> enter the Expire and Off Market dates – this is the date from where you
want to start your search. The first time you’re doing it, this date should go
back between 30 to 60 days. The next time you’re doing it, this dates will be
the dates of your last search.
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> enter Market Time of 10 days to eliminate the listings that were canceled or
taken of market before they were listed for 10 days. As we mentioned before,
this is to eliminate the listings that were canceled due to “typo” made by agent
when entering the info, since this would not be a hint of the seller’s motivation.
> once you have entered all the specifics of your search, make sure you
SAVE it. Next time when you attempt to do this search, everything will be
entered and ready to go… Saves time and eliminates thinking!
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B) ACTIVE LISTINGS WITH KEYWORD SEARCH - follow the same
thinking as described above and finalize the Active search.
> you will need to enter one keyword at the time and perform the search in
order to verify that your MLS is capable of searching using multiple keywords
at the time.
NOTE: this search will be saved with keywords entered under “Remarks” field.
However, you need to remember that you will perform this search twice – first
with the keywords entered under “Remarks”, and second with the keywords
entered under “Confidential Remarks” (see the next page). As mentioned
before, searching with the keywords in both fields will give you inaccurate result.
Remember to save your changes!
The “Active w/ keywords” screens are on the next page.
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For the second part of this search, “cut” (copy & delete) the keywords in the
“Remarks” field, and “paste” them into “Confidential Remarks” field, as below.
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C) ACTIVE LISTINGS WITH VACANT PROPERTIES - follow the same
thinking as described above and finalize the search for Vacants.
> you will need to add another field, called “Occupancy Status”. Again, this
field may be called by different name in your MLS, but its purpose is the
same – to specify the occupancy of the property.
> once you added this field to your search, you need to go in it and choose
the “Vacant” selection. Remember to save this search!
After you Saved the criteria, you can click on “Statistics” or “Search” to see
how many listings you have. If you are satisfied with the result, the next step
is to “Download” the search result.
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7. Download the Search Result – now is the time to export or download the
search result from MLS onto your computer. This is simply done by clicking
the “Download” button on the custom search screen.
> different MLS systems will have that button at different locations or menus
on the screen and it might be called “Export”.
Clicking on the Download button brings the following screen, asking you to
select the TYPE of download. I suggest you select the generic format that
exports all the fields (here called “All Fields”), and later on you will select
the desired data columns during the import in ProfitGrabber.
8. “Save As” the result of your search – save the downloaded search result
somewhere on your computer where you will be able to easily find it.
> TIP: create a folder on your computer called “MLS Exports” with weekly
sub-folders. Always save the download files into this same folder, so you can
easily find it when attempting to import those data into ProfitGrabber.
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Every downloaded file should be saved with the name describing it. For
example, if you are doing the search for Active Listings w/ Keywords, in the
week # 14, call the downloaded file “Active Keywords 1 w#14”. Notice,
number 1 stands for the first part of the search (keywords under Remarks).
9. Complete the Download – once the download is completed, a message will
pop up letting you know that it is completed. Click “Close” to close that
window.
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>>> NOTE: it is important for you to realize that your MLS system, as well as
the process of creating the custom searches will differentiate from the above
described. However, the concept is the SAME, and you should study the
described process and tweak it to your system. If you can’t find some of the
features described above, call your MLS technical support and ask! I recently
had a student who could not find the “Export” button, and therefore assumed his
MLS system is not capable of exporting records. I looked at his MLS, and found
under “Help” menu that there is an “Export button” mentioned, however, that
button was not displayed on his MLS screen. We called the MLS technical
support and found out that the reason was that he didn’t have the
“administrative” rights on that MLS account. Once he called his broker and the
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broker has made the modification to the account, he was able to see that button
and successfully export the searches. If he had given up at that point, he could
have possibly lost hundreds of thousands in future profits!
Nothing can stop you to get wealthy, and don’t let
anything stop you! Find the way around it!
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B. Integrating With ProfitGrabber
All the records (listings) that matched your search criteria are now downloaded
on your computer. The next step is to import them into the ProfitGrabber and
print out the letters and mailing labels.
Let me ask you a question… do you think you will get some of those letters and
postcards returned to you as undeliverable?
Sure you will, and the important thing is… the ones that get returned are
probably the most valuable ones! Those sellers have moved, didn’t leave the
forwarding address and your competition can not reach them!
If you want to be ahead of your competition and be in a high-producer elite
group of investors out there, you need to follow up on those leads – you need to
skip trace those returned mailings in order to find the sellers’ address and then
mail to them again! This will put you in front of the rest of “get by” investors.
This is what I do in my business, and I designed the ProfitGrabber to help me
(you) to process these leads. The ProfitGrabber will put a little barcode on a
mailing label, so when the mailing piece gets returned, you can easily scan it in
using the supplied barcode scanner. The scanned in mail can then be easily
attached to an email and sent out to your skip tracer. Once skip traced, you can
easily import those records, and the ProfitGrabber will update their mailing info
in the system.
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Another very useful ProfitGrabber feature is the Scheduling. Once the records
are in the system, you can assign a mailing schedule to them, and the system
will remind you when to mail and which piece to mail to that group of records.
This is extremely helpful when scheduling different letters to different records.
All of the above features are described in details in the accompanying
ProfitGrabber USER GUIDE.
Here, we’ll just summarize the steps used to process the MLS mailings. For
more detailed guidelines on Importing, Scheduling, and Return Mail processing
please refer to the User Guide.
How To Import the MLS Records
To import the MLS records that you downloaded from the MLS and saved on
your computer, follow the following steps:
1. Start ProfitGrabber
2. Start Import Wizard - the Import Wizard is activated by going to the top
menu bar, choosing Contacts and clicking on Import Contacts.
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3. Find the MLS file you want to import - click on the Browse/ellipsis
button to the right of the blank data file field. Browse to the location
where you saved the downloaded MLS file. Once you have found and
selected the file click Open. Now, the “Data File” field will have the path
to your data file.
4. Select if “First row contains field names” - you want to select this box
since your MLS file contains headers (each column has its name in a
header).
5. Select Existing Profile or Create New Profile – you need to match the
exported MLS fields (columns) with the fields used within the
ProfitGrabber. These mapping or assigning needs to be done only once.
After that you will save that mapping profile and use it every time you
import the MLS records.
So, this screen looks like below. Since you are doing it for the first time,
you do not have a profile yet, therefore you need to select Create New
Profile in the right lower corner, and click next.
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The above picture shows three already existing profiles. For example,
“MLS Phoenix” is the name of a profile that is used to import any file that
comes from the Phoenix MLS. Once this profile has been created, a new
profile will not need to be created when importing the files that are
exported from the Phoenix MLS, for as long as the MLS provider does
not re-program the MLS system.
6. Map or Assign Import Fields - the next screen of the wizard is the Field
mapping/Assigning. Here you will see the fields of the data file and at the
top of each column, it will say if it is assigned or unassigned.
Scroll through all the fields to see which ones you want imported into
ProfitGrabber. You will not need the majority of the fields (columns) in
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the MLS import file.
To assign a field to be imported in the ProfitGrabber, follow the
instructions on that screen. Since MLS does not contain the owner names,
the only info you need to map is:
• Site Street Address (full address)
• Site City, State and ZIP
• Listing Price (used for blind offers)
• Listing Agent Name (used for blind offers)
• Listing Agent Fax Number (used for blind offers)
• MLS listing number (used for blind offers)
• Parcel Number (optional)
7. Create Import Filters – you can use this feature to filter out the records
based on the Listing Price.
For example, if your mailing piece for higher priced homes is different
than the mailing piece you use for lower end homes, you can import the
same list twice. Once you can create a filter based on the listing price the
wizard will import only the ones that are above certain value. Then you
can go back and import the same file again by changing the filter to
import only records that have the value below certain number.
The filter you define will become the part of your Mapping Profile, and
you will need to create it only the first time.
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8. Select Import File Destination - imported contacts in ProfitGrabber go
into Groups, to organize them. You should call your groups by the name
of your searches, for easier use. For example, you will have a group
“MLS Marketing”, and within that group you will have another group
“Expireds week #14”, or “Blind Offers week#14”.
NOTE: the ProfitGrabber can import only .txt (text) or .csv (comma separated
value) files. Most MLS systems will export by default as .txt, or they will give
you an option to choose the format in which to export. If that’s the case, you
need to select .txt or .csv format.
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Once the records are in the ProfitGrabber, you need to Schedule the mailings,
and then print out the first set of letters or labels.
For Scheduling, refer to Chapter VI to review the frequency of mailings, and
read the Scheduling section of the ProfitGrabber’s User Guide.
The Mail/Fax wizard is pretty much self explanatory and very easy to use, but it
is described in details in the User Guide.
You will find out that the ProfitGrabber software is very easy to use, and once
you set up the system, the MLS marketing will not take more than 15 to 20
minutes a week!
Initially, it may take you a few hours to learn and set up everything, but it will
be well worth it. You will be pleased when you realize that 15 to 20 minutes a
week will produce a few hundred dollars of profit even in your first year of
buying and selling houses.
POWER PROFIT TIP:
à Get “MATCHING MODULE” ProfitGrabber Add-on! If you attended the
live workshop, you already have this powerful add-on module inside your
ProfitGrabber. Since no MLS system exports owners’ names and mailing
addresses, the investors have to waste hours matching the records by going to
tax assessor’s website. This module does it in less than 1 minute! Result is
personalized letters that get delivered! More money in your pocket!
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X. Final Word
I hope you enjoyed this course, and put it in practice. I’m sure if you do, it will
make you a lot of money.
I understand that there might be more questions that you may have, and you may
need more help. My goal is to make you successful. I would be very happy if
you can improve your life and enjoy it more!
Please make sure you maintain your current email and phone number with us on
file, so I can keep sending you more education.
Also, check with my office to see if you can join my coaching group and grow
even faster.
And please… I’d like to hear how you are doing and if this course has helped
you make more money. Please, let me know.
To your success!
Marko Rubel
P. S. If you are interested in learning more about my business and systems,
please remember to keep your contact info with us.
P.P.S. Remember, for your own sake, you should not miss the next live training!