mindful listening ch: 5. topics covered the listening process obstacles to mindful listening forms...
DESCRIPTION
af ter studying Describe six elements in the listening process. List major external and internal obstacles to mindful listening. Identify your own nonlistening behaviors.TRANSCRIPT
![Page 1: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/1.jpg)
Mindful Listening
ChCh:: 55
![Page 2: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/2.jpg)
topics covered
• The Listening Process• Obstacles to Mindful Listening• Forms of Nonlistening• Adapting Listening to Communication Goals• Social Media and Listening• Guidelines for Effective Listening
![Page 3: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/3.jpg)
af ter studying
• Describe six elements in the listening process.
• List major external and internal obstacles to mindful listening.
• Identify your own nonlistening behaviors.
![Page 4: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/4.jpg)
af ter studying
• Identify your reasons for listening during a typical day.
• Recognize how social media can hinder mindful listening.
• Apply chapter guidelines to enhance your listening skills.
![Page 5: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/5.jpg)
Listening
• Hearing is a physiological activity that involves sound waves hitting our eardrums
• Listening is an active, complex process that consists of being mindful, physicaly receiving messages, selecting and organizing messages, interpreting messages, responding, and remembering
Hearing = Listening
![Page 6: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/6.jpg)
the Chinese character for the word LISTENING
![Page 7: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/7.jpg)
10
1
king
![Page 8: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/8.jpg)
The Listening Process
• Mindfulness
• Physically receiving messages
• Selecting and organizing material
![Page 9: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/9.jpg)
The Listening Process Continued
• Interpreting communication
• Responding
• Remembering(35% of a message,8 hrs. After hearing)
![Page 10: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/10.jpg)
Obstacles to Mindful Listening
1. Obstacles in the communication situation2. Obstacles in the communicators
![Page 11: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/11.jpg)
Obstacles to Mindful Listening
• External obstacles Message overload Message complexity Noise
![Page 12: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/12.jpg)
Obstacles to Mindful Listening Continued
• Internal obstacles Preoccupation Prejudgment Reacting to emotionally loaded language Lack of effort Failure to adapt listening styles
![Page 13: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/13.jpg)
Forms of Nonlistening
• Forms of Nonlistening: Pseudolistening Monopolizing Selective listening Defensive listening Ambushing Literal listening
![Page 14: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/14.jpg)
Adapting Listening to Communication Goals• Listening for pleasure• Listening for information
Be mindful Control obstacles Ask questions Use aids to recall Organize information
![Page 15: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/15.jpg)
Adapting Listening to Communication Goals Continued• Listening to support others
Be mindful Be careful of expressing judgment Understand the other person’s perspective
– Paraphrase– Use minimal encouragers– Ask questions
Express support
![Page 16: Mindful Listening Ch: 5. topics covered The Listening Process Obstacles to Mindful Listening Forms of Nonlistening Adapting Listening to Communication](https://reader035.vdocuments.net/reader035/viewer/2022062412/5a4d1afc7f8b9ab05998455c/html5/thumbnails/16.jpg)
Guidelines for Effective Listening
• Be mindful• Adapt listening appropriately• Listen actively