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PM40012444 - Return undeliverable to Mississauga Board of Trade, 701-77 City Centre Drive, Mississauga, ON L5B 1M5 www.mbot.com MISSISSAUGA BOARD OF TRADE VOLUME 10 | ISSUE 2 SUMMER 2015 $2.95 MBOT News 11 Transformaonal Technologies 15 Game On Mississauga! Pan Am 2015 14 MBOT HOSTS POLITICIANS 22 2015 Business Awards of Excellence Submissions Open! 22

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Page 1: MISSISSAUGA BOARD OF TRADE · PM40012444 - Return undeliverable to Mississauga Board of Trade, 701-77 City Centre Drive, Mississauga, ON L5B 1M5 MISSISSAUGA BOARD OF TRADE VOLUME

PM40012444 - Return undeliverable to Mississauga Board of Trade, 701-77 City Centre Drive, Mississauga, ON L5B 1M5

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MISSISSAUGABOARD OF TRADE

VOLUME 10 | ISSUE 2SUMMER 2015

$2.95

MBOT News11

TransformationalTechnologies

15

Game On Mississauga! Pan Am 2015 14

MBOTHOSTS

POLITICIANS22

2015 Business Awards of ExcellenceSubmissions Open!

22

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UNIVERSITY OF TORONTO SCHOOL OF CONTINUING STUDIES

U OF T MISSISSAUGA U OF T ST. GEORGE U OF T SCARBOROUGH

Achievemore.Terry LampropoulosGraduate, Certificates in Business Analysis and Project Management, is a risk manager at a major Canadian bank.

I can say with confidence that the School helped me gain a position that enabled me to have the career of my choice. It also allowed me to have a life while educating myself.”

We offer boundless opportunity to enhance your skills and enrich your life. Courses are available across the GTA on all three U of T campuses and online. For easy registration or to order a free copy of our course calendar, call 416.978.2400 or visit our website. Follow us on Twitter @UofTLearnMore.

learn.utoronto.ca/utm

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CONTENTSVOLUME 10 | ISSUE 2 | SUMMER 2015

BEST VERSION MEDIABMO FINANCIAL GROUPCAREER COMPASSCOMMUNITY FOUNDATION OF MISSISSAUGAEKNA PRODUCTION HOUSEHUMAN RESOURCES PROFESSIONALS ASSC.INSURANCELAND

ADVERTISERS INDEX

CALENDAR OF EVENTS

NINE, DINE & NETWORK

TRANSFORMATIONAL TECHNOLOGIES

NGEN UNDER 40 EVENT

07

11

15

33

COMING UP

IN THIS ISSUEMBOT BOARD OF DIRECTORSCHAIR’S MESSAGEPRESIDENT’S REPORTUPCOMING EVENTS WELCOME NEW MEMBERS RENEWING MEMBERSMBOT NEWSGAME ON MISSISSAUGA!MBOT IN BUSINESS COMMUNITYMBOT’S PAN AM TORCHBEARERPROVINCIAL & FEDERAL BUDGET ANALYSISEVENTS COVERAGETHINK DIGITAL MARKETINGSUCCESSFUL ORGANIZATIONS DEVELOP LEADERSNGEN UNDER 40AFFINITY PROGRAMS & M2M DISCOUNTSSAY GOODBYE TO BURDENCHAMBER TRAVELVIDEO PRODUCTION EXPLAINED5 THINGS THE BEST SALES PEOPLE DO

040506070810131416181922 2630323435363738

19

20

13

1818313902

JD FACTORSJOHN GOLDSTEIN PHOTOGRAPHY PORT CREDIT RESIDENCESRBCU OF TORONTO - CONTINUING STUDIES

Thursday, November 19

2015BusinessAwards

Excellenceof

2015BusinessAwards

Excellenceof

Thursday,November 19

Call for Nominations!

35123133374036

INSERTS:CHAMBER OF COMMERCE GROUP INSURANCEFIRST DATA

27

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www.mbot.comMississauga Board of Trade @mbotontario

SocialLET’S GET

Inquires, Comments & Suggestions:Mississauga Board of Trade701-77 City Centre DriveMississauga, ON L5B 1M5(905) 273 [email protected] • www.mbot.com

Publisher:Sheldon LeibaPresident & [email protected]

Managing Editor:Bahaar SachdevaMarketing & Communication [email protected]

Design & Layout:Bahaar Sachdevawww.bahaarsachdeva.comTwitter: bahaar_mbot

Printing:Jamnik Graphicswww.jamnikgraphics.com

Distribution:Katika Integrated Communications Inc.www.katika.com

Photo Credit:John Goldsteinwww.johngoldstein.net

Paul Johnsonwww.vrtour.ca

2015 Summer

DIRECTORS (CONT’D.)Jim Molyneux MNP LLP

Melisa DjebbariBell

Dero SabatiniTD Commercial Banking

Dan PastoricEnesource

Lorrie McKeeGreater Toronto Airports Authority

Deborah A. CampbellQuality and Compliance Services Inc.

Vivi WhiteRoyal Bank of Canada

Jeff ZabudskySheridan College

Macarena SierraUniversity of Toronto Mississauga

Greg ZilberbrantHolcim Inc.

Surinder (Sam) SharmaPower Saving Systems Inc.

Sheldon LeibaMississauga Board of Trade

CHAIRJeffrey PercivalPallett Valo LLP

IMMEDIATE PAST CHAIRPaul WoolfordKPMG Enterprise

VICE CHAIR – POLICYPeter NogaloARI VICE CHAIR – PROGRAMS &MARKETINGHusam JandalWSI Academy TREASURERMichael J. SzymanskiUniFirst Canada Ltd. EXECUTIVESDiane DroletGlaxoSmithKline

Paul GasparUPS Canada

DIRECTORSSusan Amring City of Mississauga

2015 Board of Directors:

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05MBOT Vol 10 | Issue 2 | Summer 2015

MBOT’s Advocacy Influence & the Strength of Chamber Network

Jeffrey Percival – 2015 MBOT Chair,Pallett Valo LLP

CHAIR’S MESSAGE

As the 2015 Chair, I have seen first-hand the powerful impact and influence of Mississauga Board of Trade within the business community in Mississauga and beyond.

I recently had the opportunity to join our esteemed President & CEO, Sheldon Leiba, on a very informative journey to scenic Cornwall, Ontario for the Annual General Meeting (AGM) of the Ontario Chamber of Commerce (OCC).

MBOT has been a longstanding member of the OCC and has worked hard to earn its status as an Accredited Chamber of Commerce through the OCC. Accreditation is a highly sought recognition for a chamber of commerce or board of trade (the terms are used interchangeably) that adheres to programs and policies supportive of three key pillars: Policy/Advocacy, Membership Programs/Services and Organization/Administration. MBOT has repeatedly stood out for its commitment to the principles behind Accreditation, which means greater benefit for you as our esteemed members.

The OCC AGM brings together once per year the entire chamber network from across Ontario, ranging from very small chambers of commerce in primarily tourist towns to much larger chambers - such as your very own MBOT – representing significant manufacturing and industrial communities in the GTA.

I am very pleased to report the extremely high esteem that MBOT enjoys among the leadership and members of the OCC. Sheldon Leiba is a Director of the OCC and his lengthy experience within the chamber network has made him a clearly valuable and valued resource within the OCC.

Some of the highlights of this year’s OCC AGM in Cornwall included:• An opening night reception with Premier Kathleen Wynne, where Sheldon and I had the opportunity to thank

her for the recently announced provincial funding for the Hurontario LRT and to reiterate ongoing business concerns in Mississauga;

• Extensive networking with other chambers and boards of trade, particularly in relation to discussing best-in-class practices for fostering strong membership relationships;

• A fascinating presentation by the Association of Chambers of Commerce Executives (ACCE) on eight influences shaping the next decade for Chambers of Commerce, including demographic, technological and logistical challenges;

• An exciting and spirited debate on policy resolutions, including resolutions proposed by MBOT related to creating pan-Canadian training and certification standards and promoting greater transparency in the provincial “Open for Business” initiative; and

• Dynamic social networking events showcasing this year’s host, the Cornwall Chamber of Commerce, and next year’s host, the Oakville Chamber of Commerce.

MBOT’s membership and it’s leadership within the OCC is a truly significant added value of your membership. By sharing ideas and proposals with the greater chamber network, MBOT remains at the cutting edge of board of trade best practices. This includes MBOT continually refining the services and advocacy that it provides for its members. In this sense, MBOT never ceases to improve both by soliciting and acting on member input and by constantly absorbing the best practices of a much wider and varied group of chambers and boards of trade. The result is that as an MBOT member, you benefit greatly from the power of the many to advocate for the most open and competitive climate possible for business in Ontario.

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06 MBOT Vol 10 | Issue 2 | Summer 2015

Transformational Technologies: What Business Leaders Need to Know?

Sheldon Leiba, MBOT President & CEO,Mississauga Board of Trade

Show me a business that isn’t keeping up with technological changes, and I’ll show you a business that will get eaten up by competition or simply not survive.

Technology today is evolving rapidly and ever changing. Technology is core to every business, its operations, communications, and service or product delivery. Larger businesses often have the benefit of in-house technological experts or resources at its disposal to help ensure that the business is fully leveraging emerging technology capabilities. However, many smaller businesses and entrepreneurs, while maybe having an adequate knowledge and understanding of technology, can still not keep pace with the technological advancements happening every day that has a bearing on their business.

Business leaders need to stay on top of emerging technologies to be innovative, productive and competitive. But, how can one do so when there is so much to learn, know and keep up with, and little time.

Mississauga Board of Trade (MBOT) is fortunate to have within our membership over 60 companies in Information Communication Technology (ICT). From multinationals and Fortune 500, to small IT service providers, our ICT members are a strong pool of resources that we can leverage to help inform, educate and support our broader membership, and in fact the broader business community.

On June 23, at Microsoft Canada’s head office in Mississauga, MBOT will be launching new ICT programming, entitled “Transformational Technologies: What Business Leaders Need to Know?” The program will be a highly informative and interactive session on transformational technologies that are changing businesses and workplaces. Microsoft Canada President, Janet Kennedy, will kick-off with day with opening remarks, followed by three facilitated expert panel sessions on: Cloud & Managed Services; Mobile Workforce; and Enhanced Voice Platforms.

The half-day program, sponsored by Microsoft Canada and Bell, will also include an ICT tradeshow showcasing various MBOT ICT companies.

I encourage our members to take advantage of this unique opportunity connect with local Information, Communication, Technology experts, along with other business leaders for invaluable learning, insight, sharing and exchange.

MBOT is committed to continuing to engage our ICT members towards developing future programming, information and resources to support business in fully capitalizing on emerging technologies.

PRESIDENT’S REPORT

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Transformational TechnologiesDate: 6/23/2015 Day: TuesdayTime: 7:30 a.m. - 12:30 p.m.Microsoft Canada 1950 Meadowale Blvd. Mississauga

NGen ‘Under 40’ EventDate: 6/25/2015 Day: Thursday Time: 5:00 p.m. - 7:00 p.m. Glenerin Inn & The Spa 1695 The Collegeway, Mississauga

Good Morning Mississauga (GMM)Date: 7/8/2015Day: WednesdayTime: 7:30 a.m. - 9:30 a.m.Corporate Event Centre at CHSI 5110 Creekbank Road, Mississauga

Membership MattersDate: 7/9/2015Day: ThursdayTime: 7:30 a.m. - 9:30 a.m. MBOT Boardroom701-77 City Centre Drive, Mississauga

Good Morning Mississauga (GMM)Date: 6/10/2015Day: WednesdayTime: 7:30 a.m. - 9:30 a.m.Lakeshore Convention Centre 806 Southdown Road, Mississauga

Financial Benefits of Sustainability for Your BusinessDate: 6/10/2015Day: WednesdayTime: 9:30 a.m. - 11:30 a.m.Lakeshore Convention Centre 806 Southdown Road, Mississauga

Membership MattersDate: 6/11/2015Day: ThursdayTime: 7:30 a.m. - 9:30 a.m. MBOT Boardroom701-77 City Centre Drive, Mississauga

Nine, Dine & Network: Golf Classic Date: 6/16/2015Day: TuesdayTime: 7:00 a.m. - 2:00 p.m. Markland Wood Golf Club 245 Markland Drive, Toronto

Business LearningDate: 6/24/2015Day: WednesdayTime: 7:30 a.m. - 11:30 a.m. Corporate Event Centre at CHSI 5110 Creekbank Road, Mississauga

Upcoming Events Register: www.mbot.comRegister: www.mbot.com

JUNE

Good Morning Mississauga (GMM)Date: 9/9/2015Day: WednesdayTime: 7:30 a.m. - 9:30 a.m.Living Arts Centre4141 Living Arts Drive, Mississauga

Membership MattersDate: 9/10/2015 Day: ThursdayTime: 7:30 a.m. - 9:30 a.m. MBOT Boardroom701-77 City Centre Drive, Mississauga

Mayor’s Annual Luncheon Date: 9/22/2015Day: TuesdayTime: 11:30 a.m. - 2:00 p.m.Mississauga Grand Banquet and Convention Centre 35 Brunel Road, Mississauga,

Details on page 15

AUGUST

Details on page 11

JUNE

Details on page 33

JULY

Membership MattersDate: 8/13/2015Day: ThursdayTime: 7:30 a.m. - 9:30 a.m. MBOT Boardroom701-77 City Centre Drive, Mississauga

SEPTEMBER

Topic:Will your Business Die with you?

MBOTEvents are

BOOK EARLY!For events information, contact:

S. Dianne [email protected]

SOLD OUT

For events information, please contact:

Candice Ragoonanan,Events [email protected]

07MBOT Vol 10 | Issue 2 | Summer 2015

Details on page 23

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Welcome New Members!

• AAL Digital Solutions Inc. Andrew Holder

• Acqua Fine Foods Rosalind Monster

• Adidas Group Chelsea Morrison

• Air Canada Aaron Balinsky

• BROCCOLI Consulting Crystal Lengua

• Clarkson BIA Lynn Still

• Delta Air Lines, Inc. Steven Larkin

• Ecopainting Inc. George Zarogiannis

• Efficient Turbines Inc. Noor Mohammed

• Emergenetics Ontario Gail Green

• Habitat for Humanity Halton-Mississauga John Gerrard

• Integrity Healthcare Consultants Jana Bartley

MARCH

• AJW Engineering Ltd. John Medeiros

• AMJ Campbell Frank Martin

• APEX Consult Askari Naqvi

• Assess Ability Shelley Adams

• Birnie CurrentSafe John Romanetti

• Camaraderie Coworking Inc. Rachel Young

• COFACE North America Mark Jomaa

• Cycloides Inc. Anil AR

• GoFleet Corporation Emile Salsa

• Hand & Stone Massage and Facial Spa Naira Ali

• Health Partners International of Canada (HPIC) Cathy Bales

• Hybrid Ideas Simon Cooper

FEBRUARY• iGo Sales and Marketing Inc.

Paul Stevens• Leaders Edge Inc.

Joanne Trotta• Morrison Brown Sosnovitch LLP

Edyta Kowalewska• Mr Rooter Plumbing of Mississauga

Vesna Kolakovic• Pacific Paving Ltd.

Pino Finelli• People Force Talent

Pauline Thomas• SommEvents

Marte Belisle• The Co-operators – Arous Insurance Agency Inc.

Dana Arous• University of Guelph

College of Business and Economics Scott Carter

• Whole Foods Market Cynthia Fazzari

• Yoga Vision Salimah Kassim-Lakha

• ITEX Barter Currency Michael Muzzin

• Kalli George Interiors Kalli Georgiakakis

• Libra Information Technologies Inc. Joe Miljan

• McFarlane Athletic Recruiting Services Inc. Cyprian McFarlane

• Medieval Times Dinner & Tournament Daphne Fayle

• Mississauga Festival Youth Choir Michael Chang

• Opexus – The Project Experts Gavan Durkin

• Orchestras Mississauga George Brant

• Paramount Document Solutions Inc. Gerson Vijayan

• Pizzaiolo Alida Petrella

• Ready Honda & Ready Powersports Mark Thomas

• Resolve Recruit Inc. Kim Muir

• Talentcor• Terry Weir• The Vue Event Venue

Olga Nasrallah08 MBOT Vol 10 | Issue 2 | Summer 2015

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09MBOT Vol 10 | Issue 2 | Summer 2015

• VrTour.ca Paul Johnson

• We Got Game! Dave Miller

• Roynat Capital Ryan Sprague

• Skills Connect Inc. /ThirdQuarter Wendy Watts

MARCH (Cont’d.)

APRIL• Ability Plus Inc.

Michael Thompson• ABSOLUTE medi spa

Dr. Mansour, MD, FRCPC• Bloomtools

Benoit Mercier• Canadian Point of Sale

Bryan Le• D’Angelo and Sons Roofing Ltd.

John D’Angelo• Envirotech Office Systems

Caroline Sabourin• Ingenuity Development Inc.

Peter Viti• Kamp K-9 Inc.

Sue Quinn• Liquid Capital Advance Corp.

Jonathan Brindley• LMI Canada

Syd Budhu• Luka Plazonic• Margie Witko, Mortgage Agent• Measure Marketing Results Inc.

Arti Sharma• Microsoft Canada

Sue Boarden

• Ontario Racquet Club Amanda Alden

• Outsite The Box Anish Shinh

• Pilot Performance Resources Manage-ment Inc. Jayne Pilot

• Rogues Restaurant Tony Pereira

• Ryan Meghdies• Safety Net Security

John Velasco• Squad Security Canada Ltd.

John McLaughlin• Succulent Chocolates and Sweets Inc.

Sandra Abballe• Superkids Karate

David Grabb• Thames Technology Inc.

Steven Adams• The Logistics Institute

Dionne Sceviour• Tusker Freightline Inc.

Satveer Singh Sran

Connect with our staff on twitter:@SheldonLeiba @Sonia_MBOT @Bahaar_MBOT

Mississauga Board of Trade

Mississauga Board of Trade

@mbotontarioSocialLET’S GET

Page 10: MISSISSAUGA BOARD OF TRADE · PM40012444 - Return undeliverable to Mississauga Board of Trade, 701-77 City Centre Drive, Mississauga, ON L5B 1M5 MISSISSAUGA BOARD OF TRADE VOLUME

FEBRUARY

Thank You Renewing Members!

Advocacy SolutionsArt Gallery of MississaugaBest Buy Insurance Brokers Ltd.BMW of MississaugaCareer Connections Canada Inc.Charter House Financial GroupCOSTI Immigrant ServicesDeloitteErin Mills Town CentreFOCUS ManagementFresh Insights ConsultingGlobal Unified Solutions Services Inc.HLA Imaging Inc.IDM Professional CorporationInsauga.comIntelligent Office MississaugaInternational Cargo ServicesIPEX Management Inc.K G International Freight Services Inc.

LocalWork.caMark Cator Inc.Michael’s Hair Body MindMicrosoft StoreMorguard Investments LimitedNovotel Toronto Mississauga CentrePascoal GroupPilot Freight ServicesScott Funeral HomeShake It Up Events Inc.Synergie Hunt InternationalThe Elia CorporationTraffic Ticket Defence LSP Professional CorporationtriOS College Business Technology HealthcareWalden Circle Retirement Community by SignatureWelch & QuestWeldtech Training Inc.Westaire Air Conditioning & Heating Limited

MARCH2379288 Ontario Inc.Active Family Chiropractic and Wellness CentreAddress - All mailing Services Ltd.Angela Wong-Liao AMPAvega Inc.Baylis Medical CompanyBibby Financial Services (Canada) Inc.Brampton Golf & Country ClubCareer Compass CanadaCIBC Commercial BankingCognition Productions – unforgettable business videoCollege BorealComfort Inn Airport WestCrawford Chondon & Partners LLP, Management Labour and Employment LawyersDacord Plumbing Ltd.Dan Lawrie Insurance BrokersDr HVACFielding Chemical Technologies Inc.Grant Thornton LLPHoliday Inn & Suites MississaugaHomeWell Senior CareLoyalty One| AIR MILES Reward Program | Precima | BrandLoyalty

Lyngsoe Systems Ltd.M.A.P. International Freight Inc.Malton BIAMississauga Real Estate BoardMulti-Line Fastener Supply Co. Ltd.Osprey Scientific Inc.Region of PeelRegusSafe City MississaugaSchool of Continuing Studies, University of TorontoShoppers Drug Mart – Tailor Drugs LimitedSource Industrial Services Inc.Suneast Industries (Chemical) Ltd. o/a Share CanadaT P ElectricTerry McIntyreTexcom Shipping Inc.Translations.CATrillium Health Partners – Communications, Patient & Community RelationsTrillium Health Partners FoundationUE Canada Inc. /Global Logistics ServicesUsed Clothing Exports [Canada Fortune Group Inc.]Welke Customs Brokers Ltd.Wild Flavors (Canada) Inc.

10 MBOT Vol 10 | Issue 2 | Summer 2015

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APRILBatterysonic Inc.Bombardier TransportationBoneyard Event ServicesBoss Print + Creative ServicesBroadConnect Telecom - Sales OfficeCanadian Spray Booth CompanyCogeco Data Services Inc.Cole International Inc.Core Online MarketingEast-West Focus International Inc.Enersource CorporationExport Development CanadaFASTSIGNS of S. Mississauga & OakvilleFogh Boat SuppliesFreight Systems Canada Inc.Homes and Cottages Magazine/In-Home Show Ltd.Inception Automotive DetailingJohn Fraser Secondary SchoolKathy GallagherKPMG EnterpriseMississauga Air Delivery

Monte Carlo Inn - Airport Suites (Mississauga)Muldoons Hand Roasted CoffeeNational Beauty SuppliesNi-Met Metals Inc.Norman KarkadaPearson Convention CenterPlutus Consulting GroupPort Credit Business Association (BIA)Slokker Canada Corp.SolsNet Solutions NetworkSolutions for H.R. Inc.Source Office FurnishingsSpyderworks Inc.Steel Canada LimitedTaneja LawThe Alternative Board - Etobicoke/MississaugaThompson Financial ServicesToner ExpressWorkplace Safety and Prevention ServicesWorld Heritage SolutionsWSI Academy (Digital Marketing)

Thank You Renewing Members!

No rental clubs areavailable at this club

SHOTGUNSTART

8:30 AMNETWORKING

LUNCH11:30 AM

REGISTRATION& BREAKFAST

7:00 AMSHOTGUN

START8:30 AM

NETWORKINGLUNCH

11:30 AMREGISTRATION& BREAKFAST

7:00 AM

2

015 A

NNUA

L GOLF EVENT

Markland WoodGolf Club

Nine, Dine& Network

TuesdayJune 16, 2015

GUEST SPEAKERGUEST SPEAKER

SILENT AUCTIONSILENT AUCTIONSILENT AUCTION

& MORE& MORE

guestspeakerElliott Kerr

LandmarkSports Inc. & Owner of theMississaugaSteelheads

INDIVIDUAL$190

FOURSOME$750

NETWORKINGLUNCH ONLY

$70

Golf tickets include HST, 9 holes of golf, golf cart, breakfast and lunch. All sponsorships are

HST exempt. Lunch ticket is HST inclusive.

liveauction prize2 ROUND TRIP

AIRLINE TICKETS COURTESY OF

VALID FOR TRAVELANYWHERE IN

NORTH AMERICA (INCLUDING HAWAII) Plus

greatraffleprizes

11MBOT Vol 10 | Issue 2 | Summer 2015

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Deposit cheques on your terms.Introducing BMO DepositEdge™ – the seamless and secure cheque scanning solution for business.

Visit bmo.com/depositedge, or call 1-866-497-3456 to speak to a BMO Representative today.

®/TM Registered trademarks of Bank of Montreal.

Page 13: MISSISSAUGA BOARD OF TRADE · PM40012444 - Return undeliverable to Mississauga Board of Trade, 701-77 City Centre Drive, Mississauga, ON L5B 1M5 MISSISSAUGA BOARD OF TRADE VOLUME

MBOT President & CEO, Sheldon Leiba and 2015 Chair Jeffrey Percival attended Ontario Chamber of Commerce AGM in Cornwall. Premier Wynne spoke on first night regarding the recent provincial budget announcement. At the conference, Sheldon was a panel speaker on Chamber Strategic Planning, and also had the opportunity to introduce guest speaker, Ontario NDP leader Andrea Horwath. At the OCC AGM, Sheldon was re-appointed to the Board of Directors for the Ontario Chamber of Commerce.

In photo: (Top L-R) MBOT President & CEO Sheldon Leiba, Canadian Chamber President Perrin Beatty, Ontario Chamber

President Allan O’Dette and 2015 MBOT Chair Jeffrey Percival.(Bottom L-R) MBOT Chair Jeffrey Percival, Premier Kathleen Wynne

and MBOT President & CEO Sheldon Leiba.

MBOT has embarked on an ambitious project to spur meaningful opportunities for college and university students looking for full or part-time employment, as well as experiential learning placements.

MBOT, through an industry-led initiative called Advantage Mississauga, is urging employers to register with Magnet, a data-rich job matching technology platform. Magnet is incubated at Ryerson University’s Digital Media Zone and was developed in partnership with the Ontario Chamber of Commerce to match businesses with the talent they need. Advantage Mississauga is working in partnership with Sheridan College and the University of Toronto, Mississauga by encouraging students and MBOT’s member organizations to sign up with Magnet.

CONNECTING YOUNG TALENT WITH MISSISSAUGA EMPLOYERS

MBOT NewsMBOT PRESIDENT & CEO RE-APPOINTED TOONTARIO CHAMBER OF COMMERCE BOARD

MBOT President & CEO Sheldon Leiba attended CivicAction GTHA Summit in Toronto. Speakers included Toronto Mayor John Tory, Ontario Premier Wynne and Federal Minister of Transportation Lisa Raitt. Key themes for the full day conference featuring panel sessions included: infrastructure; mental health in workplace; affordable housing; and public spaces. Participants represented the leadership of top organizations and government officials from across the GTHA to discuss issues and develop solutions to regional challenges.

CIVICACTION GTHA SUMMIT

Honourable Mayor Crombie launched the Mayor’s Taskforce on Innovation and Entrepreneurship. The goal of this taskforce is to make Mississauga shine as a hub of innovation and to support and encourage entrepreneurs. MBOT President & CEO, Sheldon Leiba to serve on this new taskforce.

MBOT PRESIDENT TO SERVE ONINNOVATION & ENTREPRENEURSHIP TASKFORCE

For more details, please visit:www.advantagemississauga.com

13MBOT Vol 10 | Issue 2 | Summer 2015

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Game on Mississauga!

BUSINESSESNEED TO BE READY

The Toronto 2015 Pan Am & Parapan Am Games will take place over 16 days in July (July 10-26) and seven days in August (Aug. 7-15) respectively and Mississauga businesses need to be prepared.

The games will host more than 10,000 athletes and officials from 41 countries as well as tourists, media and members of the games family. The City of Mississauga will be host to Pan Am sporting events including taekwondo, judo, wrestling and karate and Para Pan events including wheelchair rugby, powerlifting and goalball.

Mississauga is one of 14 communities outside of Toronto hosting events as part of the international sporting event. The impact is expected to be significant both from an economic perspective (positive) and a day to day one (maybe not so much).

Businesses are a key part of the transportation plan for the Games. The province and the city are committed to minimizing the impacts on the region and have reached out to businesses to help them to plan ahead. To avoid added congestion and costly delays for business it will be important to find ways to reduce traffic levels.

DEVELOP A TRAVEL PLANBusinesses can contribute by making a travel plan that helps goods and employees avoid rush-hour travel. The City of Mississauga has plans to implement temporary traffic measures for the Games and here is the city’s check list for businesses:• Visit www.ontario.ca/games2015 to download a

business guide and sign up for email updates to get the latest information.

• Develop a Games Travel Plan that encourages your staff to rethink the way they travel, for example carpooling (Google Pan Am Travel Guide).

• Adjust delivery schedules outside of peak hours (morning and afternoon rush hour periods) to avoid delays.

• Notify your staff, customers and visitors about changes that may affect them.

• Sign up for Smart Commute’s special Games Service (http://www.smartcommute.ca/GamesService )

Temporary HOV network will be activated on June 29 and will be open to vehicles with three or more people until July 27. Starting July 28, lanes will be open to vehicles with two or more people for the Parapan Am Games. Smart Commute is offering a special service for businesses beyond its regular members. Smart Commute experts will work with your business to explore commuting options and support the development of a Games travel plan that will help your staff get around efficiently.

CARPOOLING IS A GREAT OPTIONThe Ministry of Transportation (MTO) is partnering with municipalities along the Games Route Network to implement an Off-Peak Deliveries (OPD) Pilot designed to help reduce transportation demand at peak hours and keep businesses moving during the Games. MTO is seeking participants from businesses best suited for OPD including retail, food and beverage, and appropriate service sectors. For more information, contact Matthew Verrall at [email protected].

OFF-PEAK DELIVERIES

During the Pan Am and Parapan Am Games, temporary traffic changes will be in place near Mississauga Sports Centre (MIS) typically known as the Hershey Centre near Kennedy Rd. and Matheson Blvd. E. Plans are subject to change, so be sure to visit www.ontario.ca/games2015 regularly for the latest information.

If there are questions, businesses should contact [email protected]

14 MBOT Vol 10 | Issue 2 | Summer 2015

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TRANSFORMATIONAL TECHNOLOGIES: What Business Leaders Need to Know?

REGISTER EARLY! LIMITED SEATING! EXHIBITOR SPOTS AVAILABLE

Presented byMississauga Board of Trade’s Information, Communications & Technology Forum

Event Sponsors:

Business leaders in today’s ever changing world need to stay on top of emerging technologies to be innovative, productive and competitive. In this highly informative and interactive session organized by the Mississauga Board of Trade ICT Forum, you will learn about transformational technologies that are changing businesses and workplaces. You will also have the opportunity to connect with local Information Communications & Technology experts, along with other business leaders for invaluable insight, sharing and exchange.

JANET KENNEDY President

Microsoft Canada

FEATURING JANET KENNEDY President, Microsoft Canada

Register: www.mbot.com

DOOR PRIZE DRAWSURFACE PRO 3 TABLET

Call Sonia at 905-273-3531 to book Exhibitor Booths

PANEL 1 - CLOUD & MANAGED SERVICES• Barnaby Jeans, Technology Strategist, Microsoft• Jeffrey Butt, President, The Waterloo Networking Company• Reno Capano, Founder, EC Advance

PANEL 2 - MOBILE WORKFORCE• Ricardo Wagner, Senior Product Marketing Manager, Office• Claire Gillies, Vice President, Marketing Campaign Execution, Bell Mobility & Virgin Mobile• Elfrida Pereira, Emerging Tech Specialist, BDC

PANEL 3 - ENHANCED VOICE PLATFORMS• Kevin Moniz, Founder and Chief Executive Officer, Zip Telecom• Steve D’Agostino, President, Avega

Tuesday, June 23, 2015 7:30 a.m. to 12:30 p.m. Microsoft Canada Head Office1950 Meadowvale Blvd. Mississauga, ON L5N 8L9

WHEN: MODERATORMarc SaltzmanFreelance Journalist and Broadcast Technology Expert

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BBOT Awards

Bubbles n Beauty at Walden Circle

MBOT in the Business Community

Town & Gown Symposium

16 MBOT Vol 10 | Issue 2 | Summer 2015Mississauga Food Bank Gala

WXN Breakfast Event

The Art of Marketing Conference

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MBOT in the Business Community

Cyber Security Symposium at Sheridan College

Martys Awards 2015

17MBOT Vol 10 | Issue 2 | Summer 2015

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Charting a Path to Growth

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CA$H FOR INVOICES!Factoring with J D Factors … A quick and simple process

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As presenting sponsor of the TORONTO 2015 Torch Relay for the Pan Am Games, OLG has made it possible for Mississauga Board of Trade to nominate one exceptional individual from the community to be a Pan Am torchbearer. We are pleased to announce that Colin Tyler has been selected for this honour.

As a torchbearer, Mr. Tyler will help spread the excitement of the Pan Am Games. We are proud to have him represent our community as part of OLG’s Pass It ONtario Program.

A champion in our community, Colin’s outstanding achievements reflect the spirit of a torchbearer – community, celebration, participation and pride. Colin and his business Century Audio Visual are also very active in supporting various community organizations, events and initiatives. Both he and his company have received other awards and recognition for his business and its community service.

COLIN TYLER SELECTED ASPAN AM TORCHBEARER

www.toronto2015.org @modern_olg ModernOLG.ca

OLG is pleased to announce Colin Tyler as Mississauga’s Pan Am torchbearer. Colin was selected by the Mississauga Board of Trade for his exceptional work and outstanding role within the community. Congratulations Colin!

SAY HELLO TO YOUR PAN AM TORCHBEARER.

OLG is proud to be the Presenting Partner of the TORONTO 2015 Pan Am Games Torch Relay and would like to thank the Mississauga Board of Trade for their selection.

Hey Mississauga

Colin Tyler, Pan Am torchbearer

Client OLG Corporate APPROVAL

File Name OLG_Hey_Mississ_Colin_Tyler_10x5_V2

Publication Mississauga News creative

Size 10.375" x 5.71"account

Date march 11 2015

productionProduction Jen Maher

eventContact 416 923 3800

Insertion Date: Wed Mar 25 Material Due: Thu Mar 19

18 MBOT Vol 10 | Issue 2 | Summer 2015

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Provincial & Federal Budget Analysis By Peter Nogalo, Vice Chair Policy

With not one, but two governments recently tabling budgets there is much news to digest from the business perspective. With a vote coming this fall, the federal government presented a pre-election budget that promises a slight surplus for the first time since the recession. On the other side of the electoral cycle, the Ontario government’s budget reintroduced many of the initiatives promised during last year’s provincial election. The following represents key highlights of relevance to business from both the federal and provincial budgets.

Provincial BudgetHurontario LRT: The biggest provincial news froma local perspective actually preceded the budget, with the province announcing it would fully fund the Hurontario LRT, running from Port Credit to Brampton. The $1.6 billion project, spanning 23 kilometres is set to be completed in 2022. Three GO stations will be connected by light rail, providing access to a regional talent pool for Mississauga businesses. Part of the funding for the LRT and other infrastructure projects will come from the sale of provincial assets, including up to 60% of Hydro One.

Deficit: Coming in at $10.9 billion, the provincial deficit is projected to be slightly higher in 2015-2016 than the year previous. The government has committed to eliminate the deficit by 2017-2018.

Cap and Trade Plan: The government reiterated its plans to implement a cap and trade system in an attempt to limit carbon emissions and address climate change. Businesses will be capped on the amount of carbon they can emit, while being able to trade in unused carbon credits. MBOT and the Ontario Chamber of Commerce (OCC) is closely monitoring the file and consulting with the government to address concerns by the business community.

The Ontario Retirement Pension Plan (ORPP): Reiterating a campaign plank from last year, the government plans to go ahead with the ORPP. The plan would be similar to the CPP, with contributions from both employees and employers. Companies with comparable pension plans would be exempt. The question remains as to what constitutes a “comparable” plan. Would RRSP matching, for example, be considered comparable? Again, MBOT and the OCC are working closely on this file.

Federal BudgetBalanced Budget: The federal government predicts a balanced budget for 2015-2016 and a surplus of $4.8 billion for the following year. The federal contingency fund has, however, dropped to $1 billion.

Support for Manufacturing: The government proposes an accelerated depreciation treatment for investments in manufacturing equipment, allowing businesses to write off up to 95% of the investment costs over five years.

Small Business Tax rate: The tax rate for small businesses will drop from 11% to 9% by 2019.

Tax Free Savings: Of particular note to small business owners and other Canadians looking to save for retirement is an increase in the annual contribution limit on tax-free savings accounts from $5,500 to $10,000.

Auto Innovation: The government has pledged $100 million to support innovation in Canada’s auto industry. The government has also divested its stake in General Motors for a gain of $2.1 billion.

19MBOT Vol 10 | Issue 2 | Summer 2015

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Presented by Mississauga Board of Trade’s Women’s Leadership Forum

Sponsors:

A LIFETIME OF LEADERSHIPCAREER PHASES & STAGES

Connie Clerici CEO & President of Closing the Gap Healthcare and visionary leader was the keynote for Mississauga Board of Trade’s first Women’s Leadership Forum event titled, A Lifetime of Leadership: Career Phases & Stages which included a panel discussion. The engaging panel featured three amazing women who are innovators and farsighted leaders in their own fields. Superior Court of Ontario Justice Gertrude Speigel stated that “we really can be happy with 80 percent,” she said that it is impossible to give 110% to everything and we need to be okay with 80%!

Mayor Bonnie Crombie agreed that the idea of a healthy career/life balance is a myth, “you can’t have it all! Everything comes with a price, something has to give!” “Focus is needed to get ahead. As women we are always multi-tasking, decide on your top priorities and say no to everything else” stated Teawna Pinard, a life coach, author and founder of the organization Women Leading Legendary Lives.

Keynote speaker Connie Clerici offered, “I think that you can have it all but in your own definition of success.”

Mayor Crombie finished of the event by saying “Know yourself, stay true to your values, take risks and create opportunities. A great support system plays a key role in achieving success!"

MODERATORNita ChhinzerDepartment of Management,University of Guelph

KEYNOTE SPEAKERConnie ClericiPresident & CEO,Closing the Gap Healthcare

Wednesday, April 8, 2015Markland Wood Golf Club

PANELMayor Bonnie CrombieMayor of Mississauga

Justice Gertrude SpeigelSuperior Court of Justice of Ontario

Teawna PinardExpert on Women's Leadership & Founder of Women Leading Legendary Lives

“Know yourself, stay true to your values, take risks, create

opportunities and a great support system play a key role in

achieving success!"- Mayor Bonnie Crombie

“Live inthe Moment!”

- Justice Speigel

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• Ted Morgan Speedpro Imaging

• Uzma Bhatti triOS Colleg

MBOT Events Coverage

An evening with Mayor, MPs, MPPs, City Councillors & OfficialsThe Mississauga business community had the opportunity to join key political, government, business and community leaders in Mississauga to meet, network, share ideas and information in a relaxed and social setting, and to express our appreciation to those that represent us in the public office.

2015ANNUAL POLITICIANSAPPRECIATION

Sponsors:

22 MBOT Vol 10 | Issue 2 | Summer 2015

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Event Sponsors

2015 MAYOR’S ANNUAL ADDRESS

LUNCHEON

BOOK YOUR TABLE!

DATE

TIME

LOCATION

Tuesday, September 22, 2015

11:30 a.m. to 2:00 p.m.

Mississauga Grand Banquet & Convention Centre 35 Brunel Road, Mississauga, ON L4Z 3E8

Come hear Her Worship, Mayor Bonnie Crombie speak for the first time at MBOT's Annual Address on Mississauga’s issues, challenges, opportunities and good news stories.

Mayor Bonnie CrombieEVENT SOLD OUT

IN PREVIOUS YEARS!

Register: www.mbot.com

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MBOT Events Coverage

10

Mississauga Business Xchange is the perfect opportunity to network in a relaxed social setting that benefits you and your company through added contacts and resources. Special Feature - One Minute Wine ConnoisseurPresented by Marte Belisle from SommEvents

Sponsors:

24 MBOT Vol 10 | Issue 2 | Summer 2015

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Thursday, March 31, 20157:30 a.m - 9:30 a.m.

Thursday, May 28, 20157:30 a.m - 9:30 a.m.

Thursday, October 29, 20157:30 a.m - 9:30 a.m.

GROWTH & POWER SERIESDomenic MeffeFounder & CEO, Monte Carlo Inns

Paul Higgins Jr. & Michael HigginsCo CEOs, Mother Parkers Tea & Coffee

Pamela JefferyFounder of Women’s Executive Network

Event Sponsors:

Pricing:2015 Series Tickets (three events)Member: $140, Non-Member: $200Individual Ticket, Member: $55Individual Ticket, Non-Member: $75

Visit www.mbot.com for more details

MBOT Events Coverage

Keynote Speaker: Domenic Meffe Founder & CEO, Monte Carlo Inns

A young boy, newly emigrated from Italy, gets a $2 tip for delivering food to the room of a rude hotel patron and decides he wants to be in the hotel business.

In 1985, this young dynamic entrepreneur opened his first hotel. Five years later he opened the flagship Monte Carlo property on Derry Road in Mississauga. He now has seven hotels in the GTA and one in Barrie. Domenic says Monte Carlo Inns attempts to replicate a European flavour in North America. “We want to exceed our customer’s expectations by offering a product that is focused on quality, cleanliness and consistent value added improvements.” In 2011, Domenic Meffe was awarded Mississauga Board of Trade Award ofExcellence - Business Person of the Year.

GROWTH & POWER BREAKFAST SERIES

Sponsors:Next Event: October 29Keynote Speaker: Pamela Jeffery,

Founder of Women’s ExecutiveNetwork

Details: www.mbot.com

25MBOT Vol 10 | Issue 2 | Summer 2015

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We’ve heard about internet marketing, e-marketing, e-productivity, ecommerce, interactive marketing, and now, digital marketing. While the name changes, the importance never diminishes. Today, digital marketing is the engine that drives big and small businesses alike.

Think Digital Marketing is Not a Big Thing? … Think Again!

By Lee McTavish

WHAT IS DIGITAL MARKETING?The core of a digital marketing strategy is a well-designed website. “It’s essential for every business to have an effective website that supports their business goals, such as lead generation and customer acquisition, while also providing customers with the information they seek,” says Michelle Corsano, President, Burst Technology Marketing (www.burstmarketing.ca). “Surprisingly, 20% of businesses don’t even have a website!”

TAKE ADVANTAGE OF THE POWER OF DIGITAL MARKETING

Making the move towards communicating a company’s brand through digital marketing is an important step for any business. Many small and medium-sized businesses (SMBs) share the same concern, “How can I possibly outspend bigger companies with large marketing budgets?” In reality, the barriers to entry are actually lower for digital campaigns

One strategy for outsmarting the competition is developing in-house talent. “There are no barriers to entering the digital marketing field. The only requirement is curiosity and drive to try new things,” says Calder. “People who have a natural curiosity and can easily adapt to a moving environment typically excel in digital marketing.”

To develop talent, the three-course Certificate in Digital Marketing Management is one of the fastest growing

programs offered by the University of Toronto School of Continuing Studies (learn.utoronto.ca). The program is available at the St. George campus and online, and was just launched in Mississauga in January 2015. “Our courses accelerate learning” observes Corsano, lead instructor for the School’s certificate program. “Students who complete our courses quickly gain the knowledge and practical skills—a powerful combination—to plan and execute online strategies.”

Calder, also an instructor in the School’s certificate program, observed that for SMBs to strengthen their digital communication, all employees should be encouraged to get comfortable with it because the benefits filter through the entire organization.

Regardless of your industry, digital marketing can be a disruptive force. Get the knowledge and skills your company needs to take advantage of the possibilities digital marketing presents.

An effective digital marketing strategy integrates the right platform (e.g., Twitter, LinkedIn), the right technology (e.g., mobile, website), and the right tactics (e.g., digital advertising, email marketing) to reach and drive customers to take the desired action (e.g., buy your product). While it sounds extremely technical, digital marketing combines fundamental marketing principles with technology to amplify them to achieve better results; it’s a balance of the two.

compared to traditional media, making it ideally-suited for SMBs. According to Tyler Calder, Director of Enterprise Paid Search and Social Media, Search Engine People (searchenginepeople.com), “It’s not about outspending competitors; digital marketing is about outsmarting them.”

Lee McTavish, M.Ed., PMP, is Program Director, Business Programs and Part-nerships, University of Toronto School of Continuing Studies. For more infor-mation on the School of Continuing Studies visit www.learn.utoronto.ca and the Certificate in Digital Marketing Management.

DEVELOPING IN-HOUSE TALENT

26 MBOT Vol 10 | Issue 2 | Summer 2015

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Thursday, November 19

2015BusinessAwards

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NOMINATE AN OUTSTANDING BUSINESS TODAY!

ANNUAL EVENT

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AWARD CATEGORIES:

Submission DeadlineJune 22, 2015 Online Nominations at:

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MBOT Events Coverage

GMM is held on the second Wednesday of the month from 7:30 a.m. to 9:30 a.m. Meet up to 150 potential business clients, partners and suppliers before the start of your workday!

Book your Speaker Spots!Contact: [email protected] MBOT Vol 10 | Issue 2 | Summer 2015

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Driving Business Success - Innovation & AutomationThis session focused on “Innovation” and “Automation” to drive business success and growth in Canada and in the global marketplace, improving business performance.

Business Learning SeriesTopic: Show Me the Money

Good Morning Mississauga

29MBOT Vol 10 | Issue 2 | Summer 2015

Sponsors:

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Successful organizations developleaders for the future.

Every organization, large or small, needs strong leadership. Leadership is the only way in which you will continue holding on to and sustaining competitive advantage. In today’s global market, the need for strong and effective leadership is unprecedented. Unfortunately, studies show only 30 to 40 per cent of organizations are well prepared to fill their vacant leadership positions should the need arise. This raises the question: What is the status of your leadership team? Are you at risk from potential retirements? Do you have gaps in the leadership pipeline? Has the criteria for leadership in your organization changed? Are you failing to develop new leaders within your organization? Guidelines below will assist you in creating a foundation for leadership development within your organization.

By Nance MacLeod-Lutchin

IDENTIFY CORPORATE COMPETENCIESThe first step is to confirm future business trends and determine your strategic plan. Once this is complete, identify the leadership competencies needed to realize your future by identifying just what leadership behaviours, knowledge, skills, abilities and personal attributes are required for continued success.

CONDUCT A TALENT ASSESSMENTNext you need to conduct an assessment of individuals in current positions as well as those you perceive as having the ability to progress in their careers. Determine if they have the set of skills you are looking for and rate them from excellent, to developing to poor performance.

CREATE A SUCCESSION PLANDevelop a succession-planning map for each position. Name at least three individuals per job and identify whether they are fully ready now or will be within a stated time frame. Next, determine what needs to be done to get each person ready and prepare a career-development plan.

CANDIDATE PSYCHOMETRIC ASSESSMENTSNext, have the selected individuals, those with high potential and required skills, undertake a psychometric assessment. These tools will provide in-depth information on verbal, numerical and mechanical reasoning as well as personality traits, attitudes, beliefs and behaviours.

PROMOTE EFFECTIVE CAREER MANAGEMENTMany individuals believe once they have a job, that’s the end of their career search. Over the course of one’s career, there

could be many opportunities for different experiences and/or career advancement. As part of your training program, offer career-management courses that will assist individuals identify their own skills, abilities, motivations and desires and then create a career plan.

GROW TOMORROW’S LEADERS TODAYLeadership research shows highly successful companies develop leaders at all levels of the organization. This means developing individuals from the front line to mid-level to top executive positions. Create an active development process to prepare people for the next level in their career. This should involve a combination of in-house training in technical areas and general courses, such as problem solving and decision making.

CONSISTENT LEADERSHIP PROGRAMIn my opinion, one of the most effective leadership training is place groups of leaders into a longer-term program with the same instructor. The purpose of this approach in leadership training is also a culture-building strategy. If your leaders are sent individually to different leadership-training programs, each using different theories, there will be no consistency and no culture building. Also, as seen in most cases there will often be little or no skill development, as it times to practice and develop the skills.

CREATE A COACHING CULTUREThis requires your managers to build strong communication skills, including the ability to ask questions, to provide effective feedback, paraphrase what has been said and reflect information back to employees. Leaders need to be trained in a coaching methodology best suited to your organization, because you need to ensure coaching throughout your organization is consistent.

CAREER COMPASS CANADA is a lead-ing Human Resources Design and Integration consulting firm working with a wide range of organizations in the public, private and not-for-profit sectors. Contact [email protected] | 416-603-6859

30 MBOT Vol 10 | Issue 2 | Summer 2015

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For information or reservations please contact Erin at Port Credit Residences: 905-274-6864 x11533 Hurontario Street, Mississauga ON L5G 3G8

Career Compass Canada is a trusted premier provider for Strategic HR

and Outplacement Services

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Local Experts, National Team, Global SolutionsWe offer the best delivery coverage of any provider with 220 offices in 45 countries and coast to coast service in Canada and USA.

31MBOT Vol 10 | Issue 2 | Summer 2015

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NGen Under 40MBOT NGen ‘Under 40’ objectives are to:

Better engage young professionals from member MBOT organizations and attract new young entrepreneurs to MBOT to ignite new, creative and innovative opportunities to elevate Mississauga’s young talent and connect them with established and successful businesses and leaders.

Create opportunities for young professionals to learn and develop leadership skills and build relationships that will help them advance in their professions and ventures.

Develop a connected network of young professionals and entrepreneurs in Mississauga for sharing and exchange of ideas, referrals and connections.

MBOT’S BRAND OFNETWORKING& EDUCATION

SERIES FORYOUNG

PROFESSIONALS

40 AND YOUNGER

32 MBOT Vol 10 | Issue 2 | Summer 2015

Sponsors:

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Thursday, June 25 | 5:00 - 7:00 p.m.Glenerin Inn & The Spa

ENGAGEPROFESSIONALS

DEVELOPCONNECTIONS

CREATEOPPORTUNITIES

@mbotngen mbotngen MBOT NGen

www.mbotngen.com • [email protected] • 905-273-6151

PROFESSIONALS & ENTREPRENEURS40 & YOUNGER

NEXT EVENT: PATIO PARTY

Cash Bar Complimentary Appetizers Live Entertainment

33MBOT Vol 10 | Issue 2 | Summer 2015

www.mbot.com/blog

Communicating and sharing information on various business related topics.

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Affinity Partners & Member to Member Savings

34 MBOT Vol 10 | Issue 2 | Summer 2015

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You’re not alone. You need support – now.

1. Trust Timing. What seems irreconcilable can break through wondrously. When my mother passed, suddenly Dad accepted my support. Impatience slows progress.

2. Detach. When your headway is zero, let go of control. Attachment to what they “should” do creates resistance. Out-of-the-box solutions only arrive when you’re open.

3. Reframe Self-Talk. Ready for phone calls or visits like an important business meeting or client interaction – rather than “psyching up”. Operate with facts. Go in confident.

4. Practice Appreciation. What we focus upon expands. Unwanted thoughts bring more unwanted. What if you expressed gratitude for your parents’ positive traits?

5. QTIP! Quit Taking It Personally. Your folks’ “naughty” behaviors aren’t about you. Allow them to drone on about glory days. For some, it’s all they have left.

6. Feel. It’s OK to experience so-called “negative” feelings such as anger and resentment. Senior care is a draining marathon. You will find the strength to get through.

7. Self-Care is a Necessity. It’s not a luxury squeezed in after chores. Elderly caregivers have a 63% higher mortality rate than their peers. Daily time for you isn’t negotiable. It’s not selfish.

Say Goodbye to Burden& Hello to HopeBy Carol-Ann Hamilton

Carol-Ann Hamilton is an Eldercare Coach who helps stressed-out Baby Boomers successfully deal with change-resistant aging relatives. Claim your free Rescue Guide at www.copingwithuncopeableparents.com and book your Parent Readiness Session at (905) 822-2503 to gain relief – today!

7 Eldercare Tipsfor the

Sandwich Generation

35MBOT Vol 10 | Issue 2 | Summer 2015

If you took a break from your unrelenting responsibilities, would you feel like this? Do you relate?

• “I could tear out my hair over my elderly parents.” • “My teeth are ground down for clamping what I really

long to express.”• “I know exactly what’s called for but they won’t have it!”

MBOT is accepting submissions for articles for our quarterly magazine.

- 250-300 words- Unpublished, original and

business related only

CALL FOREDITORIALS!

For more information, please contact:Bahaar SachdevaManaging Editor

[email protected]

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CHAMBER TRAVELSPECIAL PRICING

MBOT Members & Employeesof our member organizations

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MBOT Travel Partner:Naqi Ahsan, CTCOffice: 416-209-6274 Direct: 905-853-5146Email: [email protected] Web: acrewtpi.ca

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36 MBOT Vol 10 | Issue 2 | Summer 2015

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Video Production Explained (Part 2 – Preparation - The Tough Part)By David Wojcik

In part 1, we discussed the Mind Dump Phase. In part 2, we’ll start to put some preparation to the plan. Here are some tips to help you make your video spectacular and use your budgeted dollars efficiently. 1. Storyboard your video with as much detail as you can think of. A storyboard will have a visual

with details of what the final video will look like. It will also have a description of text that will appear on screen as well as any graphics or animation.

2. Shot list your storyboard. This will assist your producer / director to group shots in order to save time. The shot list outlines the type of shot, angle and which camera shot is the primary.

3. This is a good time to start auditioning talent. Do you need on camera actors? Decide what talent you want: male, female, age, ethnicity, etc. Will there be voice over talent?

David Wojcik is the President of EKNA Production House, a full service digital asset man-agement provider specializing in corporate video and broad-cast production. David is also the host and executive pro-ducer of BiZ TV Canada and BiZ Radio Canada..

4. This is also a good time to select music and decide if you’ll be using royalty free music or a custom composed piece. Music is subjective, so give your producer an idea of the kind of music you “hear” in your head for your video. Start with a popular tune. This is especially critical when having a custom piece composed.

5. Graphics can be a big part of your video and animating text and graphics can make a huge impact on your viewer. 6. Animation can add another dimension to your video thereby adding a creative element.7. Select potential locations for your shoot and build in a plan “B” and “C” when you’re planning on shooting outdoors.8. If you are considering aerial shots, drone shots are quite popular now and affordable. 9. Finally, this is the time your production company can give you a firm number on what your production will cost and

gives you time to make adjustments to the production or the production budget.

In part 3, we’ll discuss the production day, when the rubber hits the road.

37MBOT Vol 10 | Issue 2 | Summer 2015

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Know YourNumbers

Target Your Ideal Customer

Review Your Previous Deals

Follow Your Sales Process

StayAccountable

5 Things the Best Sales People Do ConsistentlyBy Linda Kern

Linda Kern is a sales con-sultant at Linda Kern & Associates. Call or email Linda Kern & Associates today 416-520-4897 or [email protected].

1. Know Your Numbers: The highest performing sales people have a clearly defined sales goal broken down by quarter that considers any seasonality in their business. They then track this number weekly if the sales cycle is relatively short, or monthly if it takes them longer to close a deal.

2. Target Your Ideal Customer: Identify the types of companies that you would like to target. Factors to con-sider: industry, demographics, company size, specific department. After you have identified, determine how and what services they need that you can offer.

3. Review Your Won and Lost Deals: Sometimes called a post-mortem, this type of analysis can give you a great deal of information about what went well, in the case of won deals, and what went wrong when you lose a deal. Be sure to conduct this analysis with someone who knows your business like your boss, mentor, or coach.

4. Know and Follow Your Sales Process: High achieving sales people follow a prescribed process for finding leads, booking appointments, conducting sales calls, presenting a proposal and closing the sale. Every industry will be different in this regard, so it’s important that you know the process that suits not just how you can best sell your product or service, but how your customers buy.

5. Block Your Time, Stick to the Right Activity and Stay Accountable: Introduce the concept of weekly time blocking in your daily routine to ensure you block time with the right activities needed for a successdul sale. Stay accountable to your tracking to make sure you are doing what needs to be done to achieve success.

For availability, call Dale at 905-273-6151or visit www.mbot.com for more details.

Mississauga Board of Trade offers two rooms for rent - the Hazel McCallion Boardroom, and a smaller Meeting Room where individuals can meet for client meetings, staff meetings or interviews, brainstorming sessions or other business-related matters.

Convenient location (parking available and transit accessible)Conference-Calling opportunities

State-of-the-art Audio-Visual equipment Free Internet access

MEETING SPACE AVAILABLE FOR RENT!

All at great rates!

38 MBOT Vol 10 | Issue 2 | Summer 2015

Contact: Sonia OjhaAdvertising & Promotion Manager905-273-3531, [email protected]

Advertise with MBOT

- Quaterly Magazine- Annual Publication

- Website & Online Listings

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EZ HR gives you the Human Resources tools to find and hire the right people; manage, develop and motivate them—plus minimize your legal risks by helping you comply with fast-changing employment regulations.

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HRLearn more about everything HRPA has to offer: HRPA.caThe Human Resources Professionals Association (HRPA) is the professional regulatory body and the professional association for Human Resources professionals in Ontario. It oversees more than 20,000 members in 28 chapters across the province. It connects members with an unmatched range of HR information resources, events, professional development and networking opportunities and annually hosts Canada’s largest HR conference. In Ontario, HRPA issues the Certified Human Resources Professional (CHRP) designation, the national standard for excellence in human resources management and the Senior Human Resources Professional (SHRP) designation, reserved for high-impact HR leaders.www.hrpa.ca

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