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MARKETING STRATEGY OF PRAN MANGO JUICE IN AGRICULTURAL MARKETING COMPANY LIMITED (AMCL), BANGLADESH 1.0 INTRODUCTION In our country many organizations are performing a lot of activities to make efficient and effective their working condition or make the organization profitable through marketing and taking so many challenges. Along with this they are also very much concerned about their promotional activities. The PRAN Agricultural Marketing Company Limited is one of them who are performing their marketing strategy very effectively. 1.1 ORIGIN OF THE REPORT This report has been authorized by Major Khondaker Saifuzzaman, course instructor, Bangladesh University of Professionals, Mirpur Cantonment, Dhaka, to a group of students of MBA-9. This assignment is a part of “Marketing Management (M-501)” course under the MBA curriculum. It has been submitted on May 24, 2009.

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Page 1: Mm Final

MARKETING STRATEGY OF PRAN MANGO JUICE

IN AGRICULTURAL MARKETING COMPANY

LIMITED (AMCL), BANGLADESH

1.0 INTRODUCTION

In our country many organizations are performing a lot of activities to make

efficient and effective their working condition or make the organization

profitable through marketing and taking so many challenges. Along with this

they are also very much concerned about their promotional activities. The

PRAN Agricultural Marketing Company Limited is one of them who are

performing their marketing strategy very effectively.

1.1 ORIGIN OF THE REPORT

This report has been authorized by Major Khondaker Saifuzzaman, course

instructor, Bangladesh University of Professionals, Mirpur Cantonment,

Dhaka, to a group of students of MBA-9. This assignment is a part of

“Marketing Management (M-501)” course under the MBA curriculum. It has

been submitted on May 24, 2009.

1.2 PROBLEM AND PURPOSE

1.2.1 PROBLEM STATEMENT

This report seeks to address the following requirement: “To study about

the Marketing practices followed by The PRAN Agricultural Marketing

Company Limited.”

Page 2: Mm Final

1.2.2 PURPOSE OF THE REPORT

The objective of the report is- “To acquire the practical knowledge of

marketing practices of The PRAN Agricultural Marketing Company

Limited (AMCL).”

1.3 SCOPE AND LIMITATION

1.3.1 SCOPE

This paper includes marketing mix, SWOT analysis and competitive

analysis of the company.

1.3.2 LIMITATION

Because of the lacking of sufficient data and keeping the information

secret by the company, we have not been enabled to cover all the parts

very clearly and perfectly.

1.4 METHODOLOGY

To prepare the report, supportive information is gathered from the following

sources:

1.4.1 PRIMARY SOURCES: Primary sources mostly include

company records and interviews with the Marketing Executive.

1.4.2 SECONDARY SOURCES:

The secondary sources include:

Annual Reports of “PRAN”.

Website of the observed company - www.pranfoods.net.

Page 3: Mm Final

1.4 REPORT PREVIEW

The report has been arranged in a simple frame. At first, a brief orientation of

the company has been discussed through highlighting the major aspects of the

The PRAN Agricultural Marketing Company Limited. Then, the strategic

analysis, structure of the company has been shown. After that the SWOT

analysis and marketing mix has been discussed. Finally the conclusions and

recommendations are drawn from the detail study on the issue.

2.0 AN OVERVIEW OF THE PRAN AGRICULTURAL

MARKETING COMPANY LIMITED

2.1 HISTORY OF AGRICULTURAL MARKETING CO. LTD.

PRAN stands for Program for Rural Advancement Nationally. “PRAN” is

currently the most well known household name among the millions of people

in Bangladesh and abroad also. Since its inception in 1980, PRAN Group has

grown up in stature and became the largest fruit and vegetable processor in

Bangladesh. It also has the distinction of achieving prestigious certificate like

ISO 9001:2000, and being the largest exporter of processed agro products with

compliance of HALAL & HACCP to more than 70 countries from Bangladesh.

PRAN is the pioneer in Bangladesh to be involved in contract farming and

procures raw material directly from the farmers and processes through state of

the art machinery at our several factories into hygienically packed food and

drinks products. The brand “PRAN” has established itself in every category of

food and beverage industry and can boost a product range from Juices,

Carbonated Drinks, Confectionery, Snacks, and Spices to even Dairy products.

Page 4: Mm Final

Today, “PRAN” its authentic refreshing juice drinks products, but also for its

mouth watering quality confectionery products with high visual appeal and

exciting texture. We intend to expand our presence to every corner of the world

and strive to make “PRAN” a truly international brand to be recognized

globally.

The brief history about the company profile is given in the following Table:

Table 1: Company Profile

Corporate Headquarter Property Heights, 12 R K Mission Road, GPO

Box – 83, Dhaka 1203, Bangladesh

Contact Phone 880-2-9563126,  880-2-7167412,  880-2-7167416

Fax 880-2-9559415

Email [email protected]

Web www.pranfoods.net

3.0 STRATEGIC ANALYSIS

3.1 MISSION

“Poverty and hunger are curses”.

3.2 OBJECTIVES

To generate employment and earn dignity and self-respect for our compatriots

through profitable enterprises.

3.3 FINANCIAL OBJECTIVE

To earn an annual Return on investment (ROI) over next years of 21.31

million after tax.

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To provide dividend @ 28% to the shareholders for the year 2007-2008.

3.4 MARKETING OBJECTIVE

To occupy the market as a market leader through creating brand equity.

To earn customer satisfaction and build positive image by maintaining

the quality of product and transparency in dealings with high quality of

service.

4.0 STRUCTURE OF THE COMPANY

4.1 JOB SPECIALIZATION

Agricultural marketing company ltd. (AMCL) has divided its total works into

smaller component parts. The parts are

Production

Finance

Marketing

4.2 DEPARTMENTALIZATION

The process of grouping jobs according to some logical arrangement, AMCL

is grouping its job involving the following activities by the functional

departmentalization. Organizational level of the Organization has been

described below in brief:

Board of Directors: Well established and reputed professionals and business

person of Bangladesh. They are the followings:

Chairman: He is the well known business person in Bangladesh.

Page 6: Mm Final

Managing Director: The member selected by other members who set up the

organizational mission, set higher quality product and dominant in the world

marketing company.

Deputy Managing Director: He is a member of the board of Director. He

selects the organizational goals and plan. Now he rolled in planning and

production.

General Manager: The function of General Manager is to make quality

production, setting goals. He also emphasizes the Maintenance Department.

Assistant General Manager: He sets the plans for other departments as per

making of production. The functions also are to make higher quality

production, increase productivity and cost control.

4.2.1 FINANCE AND ACCOUNTANT DEPARTMENT

The department pays salaries, wages and calculates company’s financial

statement.

4.2.2 MARKETING DEPARTMENT

Markets over the world are controlled by their accumulated decision. Right

time advertisement, control taxes and vat, clearing and forwarding is the

object of export department. Import department purchases raw materials

and other equipments as per production schedule. This department also

takes so many promotional activities for promoting the product.

5.0 SITUATION ANALYSIS

It describes the company’s overall position comparing with others. It also tells

what kinds of benefits the company enjoying and what are its limitations and

Page 7: Mm Final

how it can overcome these by taking corrective measures. The following things

can be done for analyzing AMCL.

5.1 SWOT ANALYSIS

Chart 01: SWOT Analysis

5.1.1 STRENGTH

AMCL has good quality and hygienic products.

It has advanced technology.]

Pioneer in manufacturing high quality beauty and personal care

products in this subcontinent.

Strong and qualified management.

Page 8: Mm Final

Commitment to be directed towards to quality service.

Competitive price/commission.

Trained salespeople and committed employees to customer.

Forward looking and continuous development.

Organizational culture to value the customers most.

Product recognition already exists in customer mind.

5.1.2 WEAKNESSES

Difficult to manage large employees.

High cost for the training of the salespeople.

Less attractive packaging in case of some laundry shop.

Absence of teamwork between branches.

Heavily depends on head office for decision making.

Lack of incentives and rewards from the management

section.

Sometimes lack of motivation of workers.

5.1.3 OPPORTUNITIES

Expand market internationally.

It can Increase the demand in the customer mind through most

visible advertising.

Through huge investment in potential country.

To relate the management properly.

5.1.4 THREATS

Some other company (like ACME, Akij).

Country’s strict rules and regulations.

Customer awareness of pricing and service.

Page 9: Mm Final

Political stability breakdown the outcome result.

6.0 MARKETING MIX

Marketing mix is the set of marketing tools that the firm uses to pursue its

marketing objectives in the target market. This marketing tool involves 4 P’s of

marketing: Product, Price, Place and Promotion. The particular marketing

variables under each P are shown below:

Chart 02: Marketing Mix

6.1 PRODUCT

The company has so many different products. These are given below:

Table 02:  Product Categories of PRAN

Product Categories

Marketing Mix

ProductProduct variety

QualityDesign

FeaturesBrand NamePackaging

SizesServices

WarrantiesReturn

PricesList priceDiscount

AllowancesPayment period

Credit terms

PromotionSales promotion

AdvertisingSales Force

Public relationsDirect Marketing

PlaceChannelsCoverage

AssortmentsLocationsInventoryTransport

Target Market

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Juice Beverage Drink Confectionary Culinary Snacks Dairy

6.1.1 VARIOUS JUICE OF PRAN

The deliciously natural and sweet taste fruit juice is derived from the

local orchard during the harvest to ensure the freshness and quality of

the juice. It gives natural pulp squeezing fresh fruit, vitamins; mineral

and other ingredients make the juice refreshing, natural and nutritious.

Table 03: Various size of PRAN Mango juice of PRAN

Juice

Refundabl

e glass

bottle (1)

Aseptic Pack

(2)*

Hot

filled pet

Bottle

(3)

Tin

canned

(4)

Non-

returnabl

e glass

bottle (5)

Mango

juice, green

mango

juice

PRAN mini juice (65ml),

PRANjuniorjuice(125ml),

PRAN juicepack(125ml),

PRANpremium(200ml),

PRANclassic(200ml),PRANp

remium juice(250ml),PRAN

classic juice(250ml),PRAN

premium juice(1000ml),

PRAN classic juice(1000ml)

Fruit

cocktail,

mango,

orange,

mango

100ml

Fruit

cocktail,

pineapp

le.

mango,

tamarin

d,

orange,

banana,

guava,

coconut

Banana,

fruit

cocktail,

guava,

mango,

orange,

pineapple

Page 11: Mm Final

6.1.2 VARIOUS BEVERAGE ITEMS OF PRAN

PRAN keeps its presence in carbonated soft drink producing cola, Lime

and lemon. Its refreshing CSD products are widely accepted in local and

international market.

Table 04:  Various Beverage Items of PRAN

Beverage

Returnable glass bottle Pet bottle Energy drink

PRAN Cola,

PRAN Up

Maxx Cola,

Cloudy Lemon,

Clear Lime

Power Drink

6.1.3 VARIOUS DRINK OF PRAN

PRAN drink is a liquid specially prepared to fulfill people's non

carbonated flavored drinks needs. The thirst quenching flavor drinks

provide a good range of fruit flavor that contains vitamins and gives

taste of fruit.

Table 05:  Various Drink of PRAN

Drink

Fruit drink Instant powder drink Pure drinking water

Page 12: Mm Final

Fruit Shape,Toy Shape

(50ml), litchi Orange

(120ml), Litchi, Fruit

Cocktail, Mango,

Pineapple, Lemon,

Orange, Strawberry,

Apple(170ml), Fruit

Cocktail, Pineapple,

Orange, Strawberry,

Litchi (400ml),

Orange,

Mango,

Lemon,

Strawberry,

Pineapple,

Komla

Mineral Water 600ml,

Mineral Water 1500ml,

Mineral Water 2000ml

6.1.4 VARIOUS CONFECTIONARY ITEMS OF PRAN

PRAN has a complete portfolio of confectionery products. We have a

full variety of kiddies & adult confectionery - including many novelties,

seasonal & exclusive items, PRAN items include lollipops, candy,

toffee, chocolate, fruit bar and instant consumable jelly.

Table 06:  Various Confectionary items of PRAN

Confectionary

Candy Lollipop Instant consumable

jelly

Food

bar

Deposited candy, hard-

boiled candy, medicated

candy, chewing-gum, soft

chew candy, chocolate and

Hand Lollypop,

Lollipop

Sticks,

Star Lollipop,

Fruit Magic,

Fruit Magic Plus,

Love Jello, Magic

Cup, Magic Cup

Peanut

Bar,

Mango

Bar

Page 13: Mm Final

toffee Whistle

Lollipop

Plus, Magic Stick

6.1.5 VARIOUS CULINARY ITEMS OF PRAN

PRAN culinary foods has a unique model of sourcing and displaying

Bangladesh's finest foods on a custom-designed stand in some of the

best food shops.

Table 07:   Various Culinary items of PRAN

Culinary

Spice Mix

spice

Pickl

e and

chutn

ey

Sauc

ketc

up

and

paste

Jam

and

jelly

tea Must

ard

oil

nood

les

Rice

amd

allied

produ

cts

Other

s

Chili,

Turmeric,

Coriander,Cumin Seed

Curry Powder

,Fish Mix,

Haleem Mix,

Chatpati Mix

Boro

i,

tetul,

mang

o,

olive

Hot Toma

to Sauce

,Tamarind

Sauce,

Thai Chili Sauce

,Toma

to Ketch

up,Toma

to Paste

Apple Jelly,Orang

e Jelly,Mang

o Jam,Pineapple Jam,Mixe

d Fruit Jam

CTC Clone Tea,Tea

Premium,BOP Tea

Mustard Oil

nood

les

Kalijeera

Rice,Chinigura Rice,Flattened

Rice,Puffed Rice

Rose

water,

white

vineg

ar,

hard

molas

ses,

lachc

ha

semai

,

Page 14: Mm Final

6.1.6 VARIOUS SNACKS ITEMS OF PRAN

A snack food is seen in Asian culture as a type of food not meant to be

eaten as a main meal of the day - breakfast, lunch, or dinner - but one

rather that is intended to assuage a person's hunger between these meals,

providing a brief supply of energy for the body. The term may also refer

to a food item consumed between meals purely for the enjoyment of its

taste. PRAN snack foods are typically designed to be portable, quick

and satisfying. PRAN snack foods are designed to be less perishable,

more durable, and more appealing than prepared foods.

Table 08:  Various Snacks items of PRAN

Snacks

Biscuits and

bakery

Fried snacks Pallet snacks Puffed

snacks

Other

ethnics

Biscuits,

wafer, toast,

cakes

Chanachur, dal, chotpot, alubjujia,

badam bhaja, ChotPotMachmacha

Chicken Bite,Potato Chips,

SolderCrackers,Junior Crackers

Ringo Chips,Hot & Sour

Chira

laddu,

muri moa

6.1.7 VARIOUS DAIRY ITEMS OF PRAN

Dairy products are generally defined as foodstuffs produced from milk.

They are usually high-energy-yielding food products. Raw milk of

PRAN collected from farmers and PRAN dairy factory processes it into

Page 15: Mm Final

a variety of dairy products. Milk is separated by large machines in bulk

into cream and skim milk. The cream is processed to produce various

consumer products, depending on its thickness, its suitability for

culinary uses and consumer demand.

Table 09:  Various Dairy items of PRAN

Dairy

Liquid milk Powder milk Dairy and allied products

UHT milk,

pasteurized milk

Full Cream Milk Powder Flavored Milk Chocolate,

Flavored Milk Mango,Premium Ghee,

Pasteurized Milk Mango,

Pasteurized Milk Chocolate

6.1.8 PRODUCT INFORMATION OF PRAN MANGO JUICE

Product information of aseptic pack has been shown in the following

table:

Table 10:  PRAN MINI JUICE (65ml) (2)*

         Load in 20' Container

Load in 40' Container

Pack Type Code Flavor Weight/Pack Pack/Ctn Ctn Ctn

Aseptic Pack

311393114031138

OrangeLitchiMango

65ml80

pc's/Ctn2200 5170

Table 11:  PRAN JUNIOR JUICE & PRAN JUICE PACK (125ml) (2)*

         Load in 20' Container

Load in 40' Container

Pack Type Code Flavor Weight/Pack Pack/Ctn Ctn CtnAseptic

Pack3112231123311213112431145

OrangeLitchiMangoCocktail

125ml 80 Pack/Ctn

2100 4935

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Mango

Table 12:  PRAN PREMIUM JUICE & CLASSIC JUICE (200ml) (2)*

         Load in 20' Container

Load in 40' Container

Pack Type Code Flavor Weight/Pack Pack/Ctn Ctn Ctn

Aseptic Pack

351473174535146

OrangeMangoFruit

Cocktail

200ml

27 Pack/Tray

3700 8695

48 Pack/Ctn

2196 5161

Table 13:  PRAN PREMIUM JUICE & CLASSIC JUICE (250ml) (2)*

         Load in 20' Container

Load in 40' Container

Pack Type Code Flavor Weight/Pack Pack/Ctn Ctn Ctn

Aseptic Pack

3500435007350063500335005

CocktailOrange

PineappleMangoGuava

250ml

24 Pack/Tray

3150 7403

27 Pack/Tray

3100 7285

Table 14:  PRAN PREMIUM JUICE & CLASSIC JUICE (1000ml) (2)*

         Load in 20' Container

Load in 40' Container

Pack Type Code Flavor Weight/Pack Pack/Ctn Ctn Ctn

Aseptic Pack

31183311803118231181

OrangeCocktailMangoMango

1000ml12

Pack/Ctn1900 4465

6.2 PRICE OF THE PRAN MANGO JUICE AND ITS

MATERIALS NEEDED

AMCL costing system falls more or less batch-level and unit-level costing

system, which is widely known as job order costing system. As each job

begins, its own job cost record is created. As units are worked on, entries are

made on the job cost record.

Page 17: Mm Final

6.2.1 DIRECT MATERIAL OF PRAN MANGO JUICE

Material requisitions are the source of direct material cost. In AMCL,

Raw material’s cost that is needed to complete a batch of product is

called Direct Material Cost.

6.2.1.1 MAJOR RAW MATERIALS PROFILE

Mango pulp

Water

Sugar

Citric acid (E-330)

Vitamin-C (E-330)

Stabilizer (E-1415)

Vitamin-A (E-160)

Natural identical mango flavor

6.2.1.2 MAJOR NUTRITION FACTS

Amount per 125 ml container of PRAN mango juice

Calories- 640

Fat calories- 0

Total fat- 0 g (0%)

Sodium- 10mg (0.4%)

Total carbonate- 16g (5.2%)

Sugar- 15g

Protein- 0g

6.2.1.3 PRICE CATEGORIES OF DIFFERENT PRAN

MANGO JUICE BASED ON SIZE

Table 15:  price categories of different PRAN mango juice

Name of the items Quantity (ml) Price/unit (Tk.)

PRAN mango juice pack 65 10

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PRAN mango juice pack 125 12

PRAN mango juice pack 200 14

PRAN mango juice pack 250 16

PRAN frooto pet bottle 1000 60

PRAN glass bottle 250 12

PRAN tin canned 250 25

PRAN non-returnable

glass bottle

250 18

6.3 FINANCIAL PERFORMANCE OF THE COMPANY

A number of financial ratios are used to assess how well the company is

doing from the standpoint of the stockholders. These ratios naturally focus

on net income, dividends, and stockholder’s equities.

Table 16: Financial Performance

Year

Earning Per

Share

Net Profit After Tax

(value in ‘000 Taka)

Price Earning

Ratio

Dividend

(%)

2004 50.39 29,839 10.39 24

2005 50.96 36,088 10.19 26

2006 33.90 24,580 10.67 26

2007 36.66 28,519 10.44 26

2008 44.94 35,950 25.41 28

Source: annual report of AMCL (2007-2008)

6.4 PLACE

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The AMCL has already captured all over the country. It has distributed it’s

product from urban to rural area. All people are also habituated with

that product. As it is a consumer products so every people needs it. From

child to old, each person feels its necessity. So it’s coverage all over the

country and all kinds of people. And finally it has also enabled to do that.

Almost it follows mass segmentation.

6.5 PROMOTION

Promotion is the direct inducement that offers an extra value or incentive for

the product to the sales force, distributors or the ultimate consumers with the

primary objective of creating an immediate sale. Through applying sales

promotion, advertising, sales force, public relations, and direct marketing, the

communication between customers and buyers becomes static which is very

effective for the upgrade marketing of the PRAN mango juice.

6.5.1 CONSUMER ORIENTED PROMOTION

6.5.1.1 SAMPLING

Consumers are given some quantity of a product for no charge to

induce trial. This process is very effective in case of new product

promotion but very costly. Mostly appropriate for the product that

meets the following criteria. Products are relatively low unit value,

sample does not cost much. As for example, PRAN mango juice of

65 ml, 125 ml, 200 ml. are very attractive for their own low unit

value. Products are divisible that means product can be made in

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smaller sample and sample can demonstrate the overall features of

the product. As for example, PRAN mango juice has different

categories of products varying from their small size to bigger size

glass bottled and pet bottled orientations to the consumers. Purchase

cycle is relatively short, so that consumers will consider an

immediate purchase or will not forget about the brand before next

purchase.

There are various types of sampling methods which are given below:

Door to door sampling: Product delivered directly to

prospect’s residence. Very costly but effective. Newspapers

are widely used for door-to-door sampling.

Mail Sampling: Appropriate for small, lightweight, non-

perishable product. Postal restrictions and increasing postal

rates are the two main drawbacks of this system.

In store sampling: Marketers hire temporary

demonstrator who set up a table or booth and offers sample

to passing by shoppers. Very effective for food products.

On package sampling: A sample of a product is

attached to another item. Very cost effective for multi

product firms that attach a sample of a new product to an

established brand. In this case the established brand act as

carrier and no additional cost is involved. The main

drawback is that it may not reach to the non-users of the

established brand (carrier of the sample). To overcome this

marketer can use multi brands as carrier.

6.5.1.2 COUPON

This is the oldest, most widely used and most effective sales

promotion. It encourages repurchase. It is effective for consumers

who are very price sensitive. Newspapers are widely used to

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distribute coupon. FSI (Free standing Insert) through newspaper is

also widely used. Coupon helps company to achieve sale through

“PULL” strategy and reduces the dependability on retailers which is

authentically followed by the PRAN Company.

The following coupon strategies are followed by the company when

it is tending to increase its sales promotion:

Bounce Back Coupon: This is attached (engraved) to

the package of a particular brand and helps to achieve

repurchase of the same brand.

Cross ruff Coupon: This is attached to the package of

different brand.

Instant Coupon: This is attached to the outside of the

package and consumers can instantly rip off and get the

product immediately.

In store coupon: Normally distributed in the store. Can

be distributed by persons or “Coupon Dispenser Machine”.

6.5.1.3 CONTEST AND SWEEPSTAKES

The following bullets are different practiced methods effective for

promoting sales in PRAN Company:

6.5.1.3.1 CONTEST

This is a promotional tool where consumers compete for prizes or

money on the basis of skills or ability. Consumers have to fill up

some forms for entry into the competition and needs to show

some proof of purchasing the product. It is widely practiced in

Bangladesh by newspaper companies during World Cup Football

and in the time of various traditional festivities of Bangladesh.

6.5.1.3.2 SWEEPSTAKES

Here winners are determined purely by chance. It’s a kind of

game. Example: “Scratch card in PRAN mango juice”

Page 22: Mm Final

There are other kinds of consumer sales promotion; like the

following bullets:

Bonus pack: Offering extra amount of product at a

regular price.

Price off: Reducing price of the brand for a short

duration. Can influence consumers very strongly at the

POP when price comparison is made.

Event Marketing: A type of promotion where a

company or brand is linked to an event (Fantasy

Kingdom).

6.5.2 TRADE ORIENTED PROMOTION

This opportunity is basically given to the retailers and distributors.

This is done to increase company sales through “PUSH” Strategy;

which is done by the PRAN Company for their sales promotion.

There are some kinds of Trade Promotion as the follows:

Contest and Incentive.

Trade allowance (buying allowance, promotional allowance,

slotting allowance)

Sales Training

Commissions

Others (financial support, decoration of the store etc)

By the by, Public Relations is one type of promotional tools to

increase its sales to the market and to position the market leadership of

the total market in the country aspect. PRAN has very strong public

relations through initializing its socio-economic activities like: concert

drawn for donating to the helpless of the society, giving scholarship to

the poor meritorious students, for incepting plantation program

throughout the country in a medium-large scale.

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Public relations or PR is an organizational activity involved with

fostering “good will” between a company and its stakeholders.

Company’s stakeholders include suppliers, distributors,

consumers, govt., pressure groups, share holders, employees etc.

PR is a broad organizational function. MPR (marketing oriented

public relation) is one of the aspects of that. MPR focuses on

consumers basically.

6.5.3 MARKETING ORIENTED PUBLIC RELATION

(MPR)

The following types of MPR are basically fruitful to increase the sales

of the company:

6.5.3.1 PROACTIVE MPR

Product releases announce new products, provide relevant

information about products features and benefits, and inform

interested listeners/readers how additional information can be

obtained. A product release is typically aired on TV or published in a

product section of trade magazines or business publications, in the

business section or consumers’ section. There could be many other

forms of proactive MPR. Whatever may be the form, the aim is to

establish a good relation with public/stake holders. Some commonly

used other forms of proactive MPR are:

Arrange/participate seminar.

Participating society based movement programs.

Sponsorship.

Charity / Donation.

6.5.3.2 REACTIVE MPR

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Unanticipated market place developments can place an

organization in a vulnerable position that demands

reactive MPR.

These are done to rebuild company’s image which is

eventually at stake for some reasons.

Reactive MPR is also done to overcome rumor.

There are many instances that companies had to go for

reactive MPR to rebuild image.

The problem of reactive MPR is that it may not work

as bad publicity spread at the speed of fire.

6.6 COMMUNICATION

Communication is the most important factor in the company to increases its

sales. PRAN Company has good communication power to increases its sales.

They follow the effective communication strategy in the market to attract the

customer and retain the royal customer by its networking.

6.6.1 COMMUNICATION OBJECTIVES

The firm intends to focus its promotional efforts towards awareness

development and knowledge sharing among the target audience over

the years of its operations. It also tries to build brand loyal.

6.6.2 DESIGNING THE MESSAGE

` In determining the message content, the firm prefers to have a

combination of both rational and emotional appeals. The emotional

appeals have got preference over the other of operations. However, the

firm shifts its preferences to rational appeals with the competitors

entering the industry or as a tool used to impose entry barriers.

6.6.3 COMMUNICATION CHANNELS

Page 25: Mm Final

The personal communication channel is used for the firm. This will

include face to face, online, and other relationship marketing measures

to make the customer group attracted to this product. Beside the

marketing people, the opinion leaders and social influential is the most

effective medium in this regard. The non personal channel such as

both print and electronic media and events is used occasionally to

convey the messages.

6.6.4 THE PROMOTIONAL TOOLS

The firm’s promotional tools are advertising, public relations and

publicity, and Sales promotion. Each is summarized as follows:

6.6.4.1 ADVERTISING

The effort remains very frequent times over the years. The company

used television as a main media for promoting their products.

Besides this, they use Newspaper, Billboard etc. to convey their

message to the target audience.

Advertisement

Televisionnnnnnnn

PRAN Mango Juice

PRAN MANGO JUICE

STRENGTH IS LIFE

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Bill-Board

Newspaper Magazine

Fig.: Different advertising media

7.0 SUMMARY, CONCLUSION AND

RECOMMENDATIONS

7.1 FINDING SUMMARY

We can make a summary from our findings in regard of marketing strategy

which are given below:

The company follows the narrow span of control.

The company produces a wide range of juice, beverage, confectionary,

culinary, snacks and dairy products. Each item is called a batch.

It provides huge advertisements.

The company is too much concerned about the quality of the product.

Mango

Juice

Page 27: Mm Final

It also tries to offer a reasonable price which can be acceptable by the

customer.

AMCL costing system falls more or less batch-level and unit-level

costing system, which is widely known as job order costing system.

The current position of the company is remaining a successful condition.

The earning per share of the company is in good situation.

The net income of the company has increased significantly. It also

indicates the company’s strengths over the year.

7.2 CONCLUSION

“PRAN” is currently the most well known household name among the millions

of people in Bangladesh and abroad also. Since its inception in 1980, PRAN

Group has grown up in stature and became the largest fruit and vegetable

processor in Bangladesh. It also has the distinction of achieving prestigious

certificate like ISO 9001:2000, and being the largest exporter of processed agro

products with compliance of HALAL & HACCP to more than 70 countries

from Bangladesh.

PRAN is the pioneer in Bangladesh to be involved in contract farming and

procures raw material directly from the farmers and processes through state of

the art machinery at our several factories into hygienically packed food and

drinks products. The brand “PRAN” has established itself in every category of

food and beverage industry and can boost a product range from Juices,

Carbonated Drinks, Confectionery, Snacks, and Spices to even Dairy products.

PRAN mango juice is one of the most popular brands in the country. Over the

years, though it’s hard work and efficient operations and marketing efforts,

KAML has established itself as one of the major foods company in Bangladesh

Now its position is the market leader of the country. And it has covered the

maximum market share of the country in respective to the field.

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At the end, it can be said that although AMCL is recognized as a most

promising sector in Bangladesh, there is still scope for further improvement.

7.3 RECOMMENDATION

The following recommendations can be utilized to improve the performance of

AMCL.

It needs care on credit sale not to push it too high, which may result

tying up resources in the non-operative form and also increasing the

chances of bad debt.

The company is running with too much of capacity. It should

immediately go for expanding the demand through diversification of the

market and utilize its full capacity.

The company may adopt time series analysis of forecasting method

together with judgmental approach to get better forecast.

The company may, besides the high quality products, introduce lines of

cheaper products like mini soap, cream to tap mass market of the

country.

The company should aim to achieve economies of scale in the

production and introduce experience curve as soon as possible.

The company should give utmost emphasis to go for exporting their

world class quality products to the neighboring and other countries.

It should follow well-defined costing system.

It should carryout capital budgeting before undertaking any new project.

The company should prepare work sheet before preparing financial

statement

The quick ratio should increase simultaneously.

Adequate care should be taken for selecting the advertising media.

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BIBLIOGRAPHY

BOOKS

Lesikar and Flatley, Basic Business Communication. 10th Ed. New Delhi: Tata

McGraw-Hill Publishing Company Limited, 2005

Kotler, Philip, Marketing Management. 10th Edition. New Delhi: Prentice-Hall of

India, Inc., 2000

ANNUAL REPORT

AMCL Bangladesh, Annual Report. 2007- 2008,

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WEBSITE

<http:// www.pranfoods.net > (May 21, 2009)