mobile crs (crash reporting service)
TRANSCRIPT
IntroducingMobile CRS(Crash Report Service)
Jan. 2015
error reporting for abnormal termination of your mobile app service
Mobile CRS (Crash Report Service) is the industry's first app validation system that automatically performs error reporting for abnormal ter-mination of your mobile apps, providing the fundamental information for Crash error identification and response actions.
Mobile App Services
Failure occurring
App error reporting system
Collecting Error Information automatically
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Error analysis and correction
Introducing mobile CRS service – Overview
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Error information automati-cally created when an abnor-mal termination occurs
Information for debugging The client terminal, OS information App package name and version App installation path information Terminal display information, etc.
Monitoring
Daily, monthly statistics Excel file conversion Real-Time Tracking & Control function
Automatic information generation and immediate data transfer in case of an abnormal termination
No effect on the performance of App by collecting in-formation only on abnormal termination
Easy to apply multiple Apps simultaneously for a total monitoring
Accurate analysis with detailed information about the errors
Simplified procedures for applying CRS service based on the library
Fea-tures
Mobile CRS is to identify errors for user, network and device environments at the launch of mobile APP services. You can figure out the measures to be taken and the results numerically, supporting a more stable APP devel-opment environment if applied from the development stage .
mobile CRS service – Features
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Existing App services
App up-grading
Enables you to collect and analyze information on errors after App service deployment
Service quality management through the error data statistics
Reduced maintenance costs and increased Cus-tomer satisfaction by stabilizing App services
App develop-ment phase
Applying Mobile CRS
Error checking in the development phase by applying mobile CRS to the design phase
Easy to identifying and correcting the errors during App testing and modification
• Identifying various causes of abnormal termination
•Continuous improvement of App service environment
Extend App Service life cycle by upgrading apps, not Redevelopment
mobile CRS service – Benefits
mobile CRS is to support a reliable App service and save its operating costs by providing exact error reports to the abnormal termination situa-tion of mobile Apps, reducing the errors that are repeated due to the dif-ficulty of analyzing the cause of the error.
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mobile CRS service – User Interface
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mobile CRS service – User Interface
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Mobile CRS 1) Unisafe CRS
• to provide detailed error information on the abnormal termination of mobile App service
- analysis functions for Apps being developed and for the distributed Apps
- Screen size / connection time / OS information / business process / Device Information, etc.
Secure Mail 2) Unisafe Mail
• to provide secure browsing for e-mail attachments of a bill - basic support for viewing invoices on Multi OS, Multi-Device, multi-
Browser - support Link scheme (optional for Mobile)
Mobile Security
3) Unisafe MPKI • PKI migration function - PKI, GPKI, EPKI can be interworking
4) Unisafe PKI • PKI migration function - PKI, GPKI, EPKI can be interworking
5) Unisafe Key-Pad
• to protect the personal input data through a virtual keypad when entering sensitive information - basic support for Multi OS, Multi-Device, multi-Browser
- support Random key method
6) Unisafe E2E• Selective interval encryption (End to End) - responsible for encryption of the interval between terminal and
server by interworking with Unisafe KeyPad or Unisafe MPKI
7) Unisafe App
• to detect counterfeiting and alteration of mobile Apps - Patent registered (dynamic code) - automatic shutdown when routing or jailbreak / support automatic
shutdown in case of malware detection
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Line-up of our solutions
Target Organizations and Companies operating the mobile
app services- Public sectors, finance institutions, and mobile app service companies including games & shopping service providers, etc.
Trends
Needs
Lack of information about the app service crash er-rors - insufficient self-assessment and quality standard for App services due to the lack of feedback on the service errors - limitations to identify the cause of Crash errors and ap-propriate actions because it is very difficult to reproduce the same errors that the users have experienced on con-flicting errors in mobile environment
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Customers Analysis
The analysis for the customers who require the mobile CRS (Crash Re-porting Service)
Evolution to “Touch the App“ era from “Click the Web” era- Failure to transform from Web experience on PC to the mobile App experience
Aggressive adaptation to the mobile-centric communi-ties such as Fin-tech, Omni channels, etc.
- exploring the App pages connectivity beyond Web pages con-nectivity
Company Type of service Remark
• Android/iOS support • Build type Service • Cloud type business
service • Cloud type personal
service
Uniquely dedicated for companies
provide Build type Service
• Android/iOS support • Cloud type business ser-
vice • Cloud type personal ser-
vice
Acquired by Twitter Currently the most active
service
• iOS support • Cloud type business ser-
vice • Cloud type personal ser-
vice
Acquired by AppleNo support for Android
• Windows support • Cloud type business ser-
vice • Cloud type personal ser-
vice
Acquired by MicrosoftInternal purpose for Win-
dows
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Competitors Analysis
The analysis for the competitors who provide the mobile CRS (Crash Re-porting Service)
Korea Housing Finance CorporationSelected as “Best practice solution”
Shinhan Financial GroupApplied to new apps for Bank & Card
Meritz Fire & Marine InsuranceApplied to the electronic subscription app
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Customer Reference
Our mobile CRS solution provides reliable services applied to electronic banking apps for financial institutions in Korea.
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Thank you!
Steven CHAE Office: +82-70-4837-5887Mobile: +82-10-3758-7439E-mail: [email protected]
mobile CRS(Crash Report Service)