mobile matters: leveraging mobile to enhance your business

32
Tyrona Heath Founder, Spectacled Marketer @specmarkteam @tyrona Kristin Bolton-Keys Founder, Digital Moguls @digitalmoguls @kristinbkeys ENHANCE YOUR BUSINESS Live Webinar on September 24 th at 12 – 1pm EST MOBILE MATTERS LEVERAGING MOBILE TO ENHANCE YOUR BUSINESS and present #MobileMatters

Upload: spectacled-marketer

Post on 08-May-2015

1.427 views

Category:

Business


0 download

DESCRIPTION

Also, get our free Mobile Matters ebook! http://bit.ly/smc-mobile-ebook 30 years ago, businesses only had to worry about traditional advertising (TV, Print, Radio) but today, the marketing landscape has evolved tremendously. In this presentation you will learn: What you need to know about how people are using mobile. The implications for you as a business owner. An easy to understand overview on mobile focused design and development. Best practices & implementation steps for your business getting mobile ready.

TRANSCRIPT

Page 1: Mobile Matters: Leveraging Mobile to Enhance Your Business

Tyrona HeathFounder, Spectacled Marketer

@specmarkteam @tyrona

Kristin Bolton-KeysFounder, Digital Moguls

@digitalmoguls @kristinbkeys

MOBILE MATTERSLEVERAGING MOBILE TO

ENHANCE YOUR BUSINESS

and present

Live Webinar on September 24th at 12 – 1pm EST

MOBILE MATTERSLEVERAGING MOBILE TO ENHANCE YOUR BUSINESS

and present

#MobileMatters

Page 2: Mobile Matters: Leveraging Mobile to Enhance Your Business

22

BackgroundKristin Bolton-Keys is the Founder of Digital Moguls and a Mobile Product Manager at a Fortune 500 Company, responsible for mobile user experience and strategy. She has extensive experience developing and launching products in the mobile channel. Her passion for teaching and helping others is what led her to create Digital Moguls in 2011. Kristin is a digital media fanatic, active in many community initiatives, enjoys playing in coed sports leagues and selling fashion accessories.

[email protected]

@digitalmoguls

Kristin Bolton-Keys, Founder

Digital Moguls is a community providing innovative and inspirational content for the digitally minded. Ultimately, our goal is to help people learn, share and create digital experiences. Digital Moguls covers all aspects of technology from innovation to execution with the purpose of empowering digital novices with technology skills both personally and professionally.

Page 3: Mobile Matters: Leveraging Mobile to Enhance Your Business

33

What Will You Learn Today?

1. Understanding Mobile User Behaviors

2. Implications for Business Owners

3. Mobile Technology 101: Design & Development

4. Mobile Best Practices & Implementation

Page 4: Mobile Matters: Leveraging Mobile to Enhance Your Business

44

Page 5: Mobile Matters: Leveraging Mobile to Enhance Your Business

55

1. SimplicitySuited for frequent tasks, that require just a few steps

2. Immediacy It’s on 24/7, delivering content that matters, when it matters to consumers

3. ContextLeverage mobile to influence purchase and redemption decisions

8

Mobile Channel

Mobile blends the online world with the offline world. It’s a personal communication and transaction platform.

The Mobile Channel

Page 6: Mobile Matters: Leveraging Mobile to Enhance Your Business

66

Mobile Matters!

Page 7: Mobile Matters: Leveraging Mobile to Enhance Your Business

77

Personal + Targeted + Cost Effective

Customers are searching for your brand using mobile devices

¼ of US smart phone internet users who searched for local businesses on their phone made purchases

61% said poor performance would cause them to visit mobile sites less

80% said they would use mobile more if performance was better

Mobile Benefits

Mobile enables news ways to present information and allow customers to interact with your business

Page 8: Mobile Matters: Leveraging Mobile to Enhance Your Business

88

Case Study: Threadless

Standard Website Mobile Website

Page 9: Mobile Matters: Leveraging Mobile to Enhance Your Business

99

This is your Business

Is it mobile ready?

Page 10: Mobile Matters: Leveraging Mobile to Enhance Your Business

1010

Page 11: Mobile Matters: Leveraging Mobile to Enhance Your Business

1111

Skillshare

Website Mobile Experience

Page 12: Mobile Matters: Leveraging Mobile to Enhance Your Business

1212

General Assembly

Website Mobile Experience

Page 13: Mobile Matters: Leveraging Mobile to Enhance Your Business

1313

A native application is one that has been programmed

for a specific device.

Mobile Web vs Native App

A mobile web application is built for a web browser using several frameworks such as HTML, CSS, and

Javascript

Page 14: Mobile Matters: Leveraging Mobile to Enhance Your Business

1414

Retail StoreShopping Mall

Mobile Web vs Native App

Page 15: Mobile Matters: Leveraging Mobile to Enhance Your Business

1515

Page 16: Mobile Matters: Leveraging Mobile to Enhance Your Business

1616

What do you do?

Page 17: Mobile Matters: Leveraging Mobile to Enhance Your Business

1717

One Site. All Screens. Multiple Experiences.

Responsive design anticipates and responds to your users’ needs by delivering the best customer experience. When you visit a modern web page, its visual layout should take your multi-device and platform into account - and adjust itself to ideally match the size and shape of the

screen it’s being viewed on.

Designing Responsively

Page 18: Mobile Matters: Leveraging Mobile to Enhance Your Business

1818

Responsive Web Design (RWD)

Adaptive Web Design (AWD)

Content adjusts based on screen size Examples: Notre Dame, The Next Web

Content adjusts based on the screen size as well as device capabilities

Example: Screaming Frog

RWD vs AWD

Page 19: Mobile Matters: Leveraging Mobile to Enhance Your Business

1919

Ten Mobile Best Practices

Page 20: Mobile Matters: Leveraging Mobile to Enhance Your Business

2020

                     

Mobile Best Practices

20

Navigation Landing Page

Page 21: Mobile Matters: Leveraging Mobile to Enhance Your Business

2121

Holistic Digital Experience

21

WebsiteMobile Web

Page 22: Mobile Matters: Leveraging Mobile to Enhance Your Business

2222

Is your Business ready to go mobile?

23

Page 23: Mobile Matters: Leveraging Mobile to Enhance Your Business

2323

Case Study: Taste Love

22

Page 24: Mobile Matters: Leveraging Mobile to Enhance Your Business

2424

Why Mobile Really Matters!1. Mobile users and behaviors

26% have mobile friendly sites 80% abandoned if have poor experience

2. Implications for Small Business Owners ¼ of US smartphone internet users who searched for local

businesses on their phone made purchases People abandon when a mobile site is not optimized

3. Mobile Technology 101: Design & Development Native app vs mobile web (determine based on company

strategy) Responsive web design - another alternative in multi-device

strategy

4. Mobile Best Practices/Implementation Navigation before content

24

Page 25: Mobile Matters: Leveraging Mobile to Enhance Your Business

2525

View your site on a mobile device

Define your mobile experience and value proposition

Understand mobile user behavior

Research the competition

Keep up to date on mobile trends

Choose best practices from your favorite apps and

mobile websites

Get Started Checklist

Page 26: Mobile Matters: Leveraging Mobile to Enhance Your Business

2626

Define the Customer Experience

Page 27: Mobile Matters: Leveraging Mobile to Enhance Your Business

2727

Understand Mobile User Behavior

Page 28: Mobile Matters: Leveraging Mobile to Enhance Your Business

2828

Research the Competition

Crumbs Sprinkles

Page 29: Mobile Matters: Leveraging Mobile to Enhance Your Business

29

Resource List

Page 30: Mobile Matters: Leveraging Mobile to Enhance Your Business

33

Kristin [email protected]: @kristinbkeys@digitalmogulsFacebook: /DigitalMogulsInstagram: DigitalMogulsPhone: (202)-670-7709

Tyrona Heathtyrona@spectacledmarketer.comwww.spectacledmarketer.comTwitter: @tyrona @specmarkteamFacebook: /SpectacledMarketerPhone: (607) 744 - 2757

Share the Love!1. Check Your Email for a Slideshare Link to this

Presentation & the Mobile Matters ebook2. Share it With Your Followers and Give us a Shout Out

by including an @mention to the accounts above!

Keep In Touch

Page 31: Mobile Matters: Leveraging Mobile to Enhance Your Business

3131

Thank You!

Page 32: Mobile Matters: Leveraging Mobile to Enhance Your Business

3131

1. http://techcrunch.com/2013/09/17/ios-7-apps/2. https://www.lookout.com/resources/reports/mobile-mindset3. http://www.brandbydc.com/you/blog/understanding-mobile-user-mindsets4. http://online.wsj.com/article/PR-CO-20130625-906120.html5. http://www.mobify.com/results/threadless/6. http://venturebeat.com/2012/12/05/mobile-apps-small-businesses/7. http://www.businessinsider.com/a-mobile-website-might-be-what-your-business-

needs-2013-38. http://www.amiba.net/assets/images/Graphs/mobiletechnology/appsinfographic-

forleongarticle.jpg 9. http://mashable.com/2012/12/11/responsive-web-design/10. http://www.b2bmarketing.net/blog/posts/2012/10/11/responsive-web-design-vs-adaptive-web-

design11. http://www.huffingtonpost.com/garrett-goodman/adaptive-design_b_2344569.html12. http://bloggingexperiment.com/archives/responsive-web-design-rwd-vs-adaptive-web-design-

awd.php13. http://mobile.smashingmagazine.com/2012/07/12/elements-mobile-user-experience/14. http://www.businessinsider.com/a-mobile-website-might-be-what-your-business-

needs-2013-315. http://googlemobileads.blogspot.com/2011/11/gomo-ten-mobile-site-best-practices.html16. Sheila Collins, “The Future of Money: The New Frontier for eCommerce”, June 2012

References