mobile monday madrid june 2008

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Mobile analytics Breakthrough for mobile marketing Sarah Keefe VP Marketing [email protected] June 16, 2008

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This presentation by Bango to the Mobile Monday Madrid group covers what you can expect from mobile analytics

TRANSCRIPT

Page 1: Mobile Monday Madrid June 2008

Mobile analytics

Breakthrough for mobile marketing

Sarah KeefeVP [email protected]

June 16, 2008

Page 2: Mobile Monday Madrid June 2008

Who we are

• A global, mobile webtechnology company

• Help companies go mobile and sell their content

• Public company (AIM: BGO), offices in UK & USA

Chosen by mobile operatorsto drive off-portal

Award winning technology

Chosen by leading businesses

Page 3: Mobile Monday Madrid June 2008

Analytics tells us….Ja

n-04

Mar

-04

May

-04

Jul-0

4

Sep

-04

Nov

-04

Jan-

05

Mar

-05

May

-05

Jul-0

5

Sep

-05

Nov

-05

Jan-

06

Mar

-06

May

-06

Jul-0

6

Sep

-06

Nov

-06

Jan-

07

Mar

-07

May

-07

Jul-0

7

Sep

-07

Nov

-07

Jan-

08

Search Trial

Search Page1

Search Page1

80%

70%

Daily revenue:2 UK Operators, all CP

Page 4: Mobile Monday Madrid June 2008

Mobile marketing choices…

Advertising Ads in Search

Need tomeasure results

Page 5: Mobile Monday Madrid June 2008

Value of mobile analytics

• Quantify the long-term value of marketing campaign investments

• Identify which marketing channels yield the best results

• Optimize web site design, navigation, consumer experience

• Easily place a value on ad inventory

• Compare with industry averaged stats

Page 6: Mobile Monday Madrid June 2008

Your Campaign KPIs

Select Time PeriodRun Report

Analyze unique visitorsNew VisitorsRepeat Visitors

Percentage traffic from myadvertising campaigns

Analyze campaign page views

Create “Watch List” to monitorkey calls-to-action

Page 7: Mobile Monday Madrid June 2008

ROI – compare campaigns against a goal

Yahoo campaign –Higher % traffic

Media campaign –Higher % reachedgoal

Page 8: Mobile Monday Madrid June 2008

Your Mobile KPIs

Breakout traffic by country of origin

Detailed summary ofm-commerce transactions

Traffic by operator(including MVNOs)

Analysis by device

Traffic originating from PC web site

Traffic originating from SMS text short code

Page 9: Mobile Monday Madrid June 2008

Mobile Site

How do we do it?

MobileSearch

AdCampaign

Browse In HomePage

Page

Page

Page

Store

LandingPage

Download

PremiumDownload

PageLandingPage

FormInput

Page

PremiumDownload

Campaign linksTrack entry/exitfrom campaigns

Page trackingtrack visits to pages

Paymentstracking transactions

Page 10: Mobile Monday Madrid June 2008

How can I get great Mobile data?

• Choose a solution from a company with mobile experience

• Don’t assume PC analytics technology will work on mobile– Mass market mobile browsers are not so sophisticated– JavaScript fails and can stop your site working on most handsets– Cookies are not a reliable way to count unique visitors– Referral information is often removed or lost– Network address is of the operator gateway, not the customer phone–

• Get accurate, independently sourced data– Mobile identifies individual visitors more reliably (first and ongoing)– Precise demographics – country, network (MNO/MVNO), language, phone

Page 11: Mobile Monday Madrid June 2008

Drive success:

Users respond

Invest inadvertising

Usersmake

choices

Select Adchannel

“Sale”made

1

2

3

4 Measureresponse

AnalyzeROI

YourProposition

Page 12: Mobile Monday Madrid June 2008

Thank You!

www.bango.com/analytics