mobilizing sap enterprise asset management
TRANSCRIPT
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Mobilizing SAP Enterprise Asset Mana
Karsten HauschildLoB EAM, SAP Labs
A collaborat ion of:
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The Overall Context: Mobility in the Enterprise
Good Asset Management Practices and Mobil
Mobilizing SAP Enterprise Asset Management
Key points to Take Home
Q & A
Topics
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Legal Disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclos
the permission of SAP. This presentation is not subject to your license agreement or any other sersubscription agreement with SAP. SAP has no obligation to pursue any course of business outline
document or any related presentation, or to develop or release any functionality mentioned thereidocument, or any related presentation and SAP's strategy and possible future developments, proplatforms directions and functionality are all subject to change and may be changed by SAP at an
any reason without notice. The information in this document is not a commitment, promise or lega
to deliver any material, code or functionality. This document is provided without a warranty of anyexpress or implied, including but not limited to, the implied warranties of merchantability, fitness fo
purpose, or non-infringement. This document is for informational purposes and may not be incorp
contract. SAP assumes no responsibility for errors or omissions in this document, except if such d
were caused by SAPs willful misconduct or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actudiffer materially from expectations. Readers are cautioned not to place undue reliance on these fo
looking statements, which speak only as of their dates, and they should not be relied upon in mak
purchasing decisions.
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The Situation: Mobility 2011 & beyond
Number and type ofconnected device is
dramatically changing
Mobility is driving theconsumerization of IT
Increasing demand fenterprise applicatio
1B smart phones and
1.2B mobile workersby 20131
Large enterprises
expect to triple their
smart phone user
base by 2015
46% of large
enterprises supportingpersonal owned
devices2
Billions of downloads
of 500,0004apps from
Apple App Store
20% of mobile workers
getting business appsapp stores today
50% of organizations
planning to deploy mo
apps in 12 months3
1IDC Forecast 2Forrester Forecast, 2010 3 Gartner and Forrester Analyst Calls 4 October 2011
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Move Your Desktop to a Mobile Device
Voice Paper Technology Feature Phone Computer Highly Ne
Stone Age Cell Phones Dial-Up Internet 3G / Wireless Internet
Multiple manual steps Reducing process steps / mobilizing certain processes Mobilizin
Smart Phone
Walkie Talkie
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Mobility Permeates the Enterprise
End
Distributor
Suppliers
Retailer
Marketingexecutes
and promotions to r
consumers
Managers
approve travel,
time, vacation,
expenses
Field Sales
manage customers,
revenue, and
territories
Web Channel
Field Servicefix
equipment, manage
parts, and customer
relationships
Retailers place orders,
scan inventory, and
request service
Business leaders
monitor performance
and changes
Consum
offers and
Consume
mobile co
and paym
Warehouse staff
receive raw goods and
transfer materials to
manufacturing
IT staff
manages
mobile
devices
Knowle
commu
Asset Managementmanages assets
lifecycle: installed base,
notifications,work
orders, confirmations
Plant operations
manages work orders,
inventory, and assets
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One Size Fits All ? Consider Different R
Execs
Line of Business
Managers
Task & Business Users
CRM
Scheduling
& DispatchTime &
Expense
Approvals
Calendars
Approval
Requests
Contacts
Dashboards
Email
Maintenance
andservice
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O&G is Different from Other Industries
A nonincendive device is designed so it doesnt
generate or cause sparks.
ISafe is a higher level of protection: these devices
have to be used in places where there are higher
concentrations of combustible substances.
Class 1, Division 2 or Class 3, Division 1
Sorry, no iPad for You
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Key Areas of Impact for Mobility in O&G
UpstreamRefining and
Gas Plants
Transport
and Distribution
Marketing
and Retailing
Core
Operations
Supporting
Functions
Work Management
Safety Control and Management
Service Management
Scheduling and Dispatch
Inventory ManagementCalibrations, Configuration, and Control
Viewing Advanced Content (e.g. Maps, Drawings)
Employee Self-Service / Productivity Solutions
Advanced Mobile Analytics / Dashboard
Collaboration Solutions
Sales Management
Retail Management
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Mobility in O&G: Why ?
Reduce Cycle Times
Speed up work and data capture during
repetitive and/or time-consuming tasks (e.g.
rounds, inspections, repairs)
Enable mobile workflow approvals from
devices on the road and/or from the field
Extend the flow of information
Extend access to company information and
data capture to mobile workers in the field,
cutting off administrative tasks time
Enablemost up to date informationfor
effective monitoring and decision-making
EAM / CMMS
Scheduling
Material / Purchasing
Financial / Accounting
Blue-Collar Environmental Assessment
Equipment Maintenance
IT asset management
Servicing and work orders
White-Collar Operational Reporting
Event Approvals
Purchasing / Order Entry
Time sheets, expense reports, etc.
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Context: SAP Enterprise Asset Managem
Plan &
Design
Procure
& Build
Com-
missionOperate Maintain
Decom-
mission
Planning, Building, and Commissioning Assets
Asset Visibility and Performance
Operational Risk Management
Optimized Asset Operations and Maintenance
Real Estate Lifecycle Management
E2E Processes
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Mobilizing SAP Enterprise Asset Manag
Partner Solutions
SAP NetWeaver Mobile Infrastructure
SAP Mobile Asset Management
SAP NetWeaver Mobile Infrastructure / SAP NetWeaver Mobile / Sybase Unwired Platform (SUP)
Custom Solutions from SAP Consulting and Custom Development
Sybase SUP
SAP Mobility Sol
20092004 2005 2006 2007 2008 2010
5/2010: SAP acquires Sybase 5/2011: SAP announces
new mobile app
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SAP EAM Work Order mobile app
Processes
ERPSAP EAM Work Order
Enable data access and data entry anywhere, avoiding
errors and speeding up end-to-end business process
Increase first-call closure rate
Provide accurate visibility of field activities to back office
ERP / MRSERP ER
People and roles
TechnicianPlanner / Scheduler Back office
Performthe Task
Billin
for
servi
Order
Settlement /
Closure
Send Infoto ERP
Close &
Confirm
the Task
Planning
for the
Day
Schedule
&
Dispatch
OrderPlanning
Increase asset utilization and minimize dow
Minimize manufacturing or supply chain inte
due to asset malfunction or breakdowns
Increase technician efficiency while in the fie
Benefits
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StandardSolution for Mobilizing SAP
Notification Management Create, view, and edit notifications and
related objects (activities, items, tasks)
Work Order Management Create, view, and edit work orders
Display related business partners
and historical data
Record working time and material consumption
List, calendar, and map view
Technical Object Man View equipments and functio
Display technical object on a Display associated documen
Display history and characte
Business Partner Display business partner he
and contacts
List and map view
Inventory Managemen Track and manage inventory
Material consumption booke
orders updates inventory
Built on industry leading Sybase Unwired Platform
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Show Me
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Integrate Seamless with SAP EAM Back
SAP EAM Work Order mobile app
SAP EAM (SAP ERP backend)
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How Does the Architecture Looks Like?
Sybase Device Stack
PUSH
PUSH
SAPMobileGateway1.1
NetWeaverMobile7.1
SAPECC6.0
Sybase
Unwired Platform 2.0
Sybase SAP
ESDMA Compiler
(Design Time)
Sybase DOE
Connector
(Runtime)
SAP EAM
Work Order mobile
application
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How Is It Deployed ?
RFC
ECC 6.0
2.5G NetworksGSM/GPRS
3G/4G
Networks
Wi-Fi
HTTP(S) /
SOAP Web
Services
SAP
NetWeaver
Mobile 7.1
with
Gateway 1.1
SP06
SAP EAM SAP
NetWeaver
SybaseRelay
Server
DMZ
External
Firewall
Internal
Firewall
Sybase Unwired Platform 2.0
Device ManagementApplication Provisioning
DOE
Connector
Reliable Push
Messaging
MBO Services
SybaseUnwired
Server
Wh N ?
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Whats Next ?
SAP EAM W k O d N t St *
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SAP EAM Work OrderNext Steps*
Step 1
Q3/ 2011 release for Windows tablets and laptops
Based on SUP 2.0
Step 2
Planned on iOS (iPad) and Windows Phone 7 devices
Migrate to latest SUP version available
Additional languages
More feature/functions
Step 3 Planned on iPhone and Android devices
Location based integrationGPS
More feature/functions
Reporting capabilities
* Subject to change
K P i t t T k H (A i l 46 B ld
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Mobility is a key strategic topic for SAP
Sybase Unwired Platform (SUP) basis for all mobilesolutions
SAP EAM Work Order mobile app: Standard SAP so
Choice of solutions
Other mobility solutions complement SAP EAM Wo(e.g. time & travel, work flow,..)
Key Points to Take Home (Arial 46 Bold
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Karsten HauschildLoB EAM, SAP [email protected]