mobliciti's mobile and cloud technical showcase 2016
TRANSCRIPT
@benwood
MoblicitiIntroduction
Founded in 2009 – Mobile IT System's Integrator
Providing End-to-End ‘Mobile and Cloud First’ Services
Helping Enterprises Connect, Manage & Secure Mobile Devices
'Fully Managed' Service Option
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Ranked 69th in The Sunday Times Tech
Track 100 for the UK’s fastest growing private technology companies
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Some facts…There are already more mobile devices than people (7,5Bn) on Earth
The number of devices connected to IP networks by 2019 will be three times as high as the global populationGlobally, mobile data traffic will increase 10-fold between 2014 and 2019 reaching 24.2 Exabyte's (i.e. 24.2 Billion Gigabytes) per month
Cybercrime is already the UK’s “most popular” crime, accounting for 7.7M of the 14M crimes reported in 2014
Gartner predict that by 2017, 75% of mobile security breaches will be traced to mobile Apps
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Advantage of being a“Mobile First”Business
IT today is about enabling business – no longer the necessary cost of doing business!
Employees & Partnersworking better, smarter
Productivity, Agility,Efficiency, Empowerment
Making it easier forcustomers to do morebusiness more often
Building a Better moreEfficient Business
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What the Employee of The Future Wants….
I want to use the device of my choice for work I want to connect easily, anywhere and without wires I don’t want to have to remember multiple passwords I want security without it getting in the way I want to search, create, edit and share documents…
easily I want to use corporate and personal apps seamlessly I want it to just work!
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Presented to Client X by Presenter NameDate Month Year
Poacher Turned Gamekeeper
By Andy Brown, COO at MoblicitiSeptember 2016
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Agenda
About Me The Mobile IT Journey Observations “From the Other Side” Key Items to Consider How Mobliciti Can Help Q&A
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Andy BrownJoined Mobliciti June 2015as COO / CTO
Before this….
I was a customer!
Global Head of Mobile Engineering for HSBC
Looking after 70,000 Smartphones &3,000 Tablets in 70 Countries
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The Mobile IT Journey - 2003
It’s worth revisiting the journey of how we all got here It shapes a lot of the Challenges now faced
Once upon a time….(not that long ago) Mobile Phones were dumb devices used to make calls Laptops were the only way to access email remotely
And Then….
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The Mobile IT Journey - 2007
BlackBerry has grown beyond all expectations Incremental features updates make it the must have
device For a while life was good and the devices flew out the
door! And Then….
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The Mobile IT Journey - 2010
The scale of the estate is becoming an issue BYOD arrives. For the first time we’re being challenged to
make iOS work in the Enterprise The BlackBerry team is now the Mobile Team And Then….
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The Mobile IT Journey - 2015
The issues are starting accumulate! Expectations have changed
Mobiles are now Business Critical devices Mobile Email has lost the wow factor Intranet and Apps are now the focus Increasingly users see their personal Phone as
superior to corporate offerings Projects have delivered Managed iPads with limited
success BYOD hasn’t delivered on all it promised And it’s still growing!
@benwood
The Mobile IT Journey – Legacy
The size of the Mobile team is an issue The number of environments being supported is
unsustainable The estate has gone from 0 to 75,000 devices in 14
years The complexity of Mobile has changed The costs for Mobile have exploded User expectations are now far beyond being
impressed by Email on a train!
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Observations from the Other Side
Many of the issues I faced as a customer I see elsewhere also Nobody has “THE” answer anymore Just keeping up is a struggle Overall Mobile is now a significant cost to the business The threat to Mobile is now significant, but most organisations
are flying blind to the risk The worlds of Mobile and Cloud have collided The wider risk of Shadow IT is particularly relevant to Mobile
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How to Move forward
Get out of the “EMM Loop” Take control of the risks Focus on building the additional use cases for Mobile
Apps really are the answer Even “simple” Apps that perform one function are
viewed more favourably by users than an intranet page The App Store is full of answers to questions not asked
yet! MS Office on Mobile is a good place to start
The key is to get your Mobile Strategy aligned into the wider Business Strategy (and therefore the wider IT Strategy).
Good example – Wireless Strategy driving Mobile adoption
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How Mobliciti can help
We’re here to bring market leading partners to your attention to help you plan for 2017 and beyond
Mobile Threat Prevention is now necessary We have a proven track record delivering this technology
Your Mobile Spend can be optimised by our experts Our Managed Services can give your teams their time back, but
allow you to retain control We have solutions that allow you to take control of the Cloud Our expertise can be leveraged to extend your teams We can help you to be prepared for the next Explosion of
demand
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It took over your home
+ 1 Time capsule
iPhone iPad Mac Watch TV iPod
Eric 1+3 1 1 2
Jean 1+2 1+1 1 +2
Sam 2+2 1+1 1 1 1 +3
Robin 2+2 1 1 +2
Skittles 1
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Would you like to supersize that sir ?The smaller the screen the greater the desire to move to App through UI benefits.
The browser is no longer the choice for content access.
Productivity in micro-apps and mobility remains highest anywhere.
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cloud adoption from a mobile app position
Salesforce Office365 Workday SAP Oracle
Concur Google Drive box Dropbox
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what do I need for cloud
Access Control. Ingress encryption.(Non-persistent data in browsers)
Federated identity (User ID & PW)
Browser-to-Cloud
Identity / IDP
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what do I need
Access Control. Ingress encryption.(Non-persistent data in browsers)
Federated identity (User ID & PW)
Browser-to-Cloud
Identity / IDP
Mobile apps are becoming #1 way to access enterprise cloud
data & email
Data is persistent. Apps can be anywhere.
Traditional cloud security
insufficient
Mobile App-to-CloudNEW
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derived credentials become mandatory
Enterprise cloud data and email wanders onto unsecured mobile device
Data leakage between mobile apps
Data leakage via apps into unauthorized clouds
Long-lived app authentication provides side-door into enterprise cloud
Unsecured apps are vulnerable to attack
Data can’t be deleted creates security and compliance risks.
Sales rep downloads work cloud apps (such as Salesforce or email) to Family’s unsecured iPad.
Data moves into the app on an unsecured device.
Family iPad Problem
Honest mistake: Employee downloads business apps directly from public app stores (Vs enterprise app store)…even on a secured device.
Data moves into an unsecured work app.
Sloppy app download Problem
Sales rep finds cool 3rd party app that connects directly into cloud service API’s – or locally on the device (e.g. SalesMesh or Pulsar).
Data now in completely uncontrolled 3rd party app
3rd party Parasite -App
Problem
Cloud email service directly download into (1) mobile apps and (2) native OS clients via ActiveSync.
Traditional Cloud Security vendors can’t control ActiveSync to ensure enterprise email only lands in secure email apps
Cloud EmailProblem
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Interface to the cloud
Foundational Security Platform for Modern World
Security Platform for Mobile & Modern OSMobile-Cloud Security:
Correlated Conditional Access
Desktop-Cloud Security:Access Control, Inspect &
Encryption
CASB
Mobile-Premise Security:Access Control, Per-AppTunnel, & 2-factor SSO to premise apps
Salesforce Office365 Workday SAP Oracle
Concur Google Drive Box Dropbox
Identity/SAML
AzureActive Directory
Mobile Threat
Modern OS Security:Mail, Apps, Web, Device
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retain transparent user experience
StandardAuthentication
CASB
Identity/IDP(SAML)User ID?
Secure Device?
Secure App?
Salesforce Office365 Workday
SAP Oracle Concur
Google Drive box Dropbox
Biz Apps (secured)
Conditional Access Approved
Conditional Access Denied
Biz Apps(not secured)
Personal Apps & Cloud Services
Optional: Steer mobile app traffic to CASB for further
inspection
No special App or Identity coding
@benwood
security homeworkGDPR bit.ly/migdpruk
California Legislation bit.ly/micallawSentry and patents bit.ly/mipatentFIPS 140-2 bit.ly/mifips1402DISA bit.ly/midisaMDMPPv2/CC bit.ly/mimdmppDerived Credentials bit.ly/mipivdcHIPPA bit.ly/mihippaRetail PCI bit.ly/mipcicompMoral Imperative bit.ly/misanbernMFC2016 bit.ly/mimfc2015
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2014 2015 2016 2017 2018 2019 20200
0.5
1
1.5
2
2.5
0.680.54 0.49 0.41 0.34 0.26 0.21
0.61
0.44 0.46 0.48 0.46 0.45 0.40
0.11
0.440.90 1.02 1.14 1.29 1.44 1.58
1.96 1.98 2.04 2.08 2.13 2.17 2.20
Mobile Phone Shipments by Technology, Worldwide (M)
CDMA GSM WCDMA TD-SCDMA LTE/TD-LTE Others
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Devices Apps Information
iOS support Experimental apps Point products Risk
Multi-device Targeted apps Platform Enablement
Wearables and sensors Intelligent apps Multichannel Architecture Transformation
2010-2013Consumerisation of IT
2013-2016Mobile first
2016+Digital enterprise?
@benwoodBase: All respondents (1,207). US (518), UK (145), France (136), Italy (128), Germany (137), Sweden (143).Q16: And thinking about brands of smartphones, phablets and tablets, how credible are the following brands for use in the workplace?
= 8th = 6th
1.
2.
3.
4.
5.
@benwood Source: CCS Insight Mobile Technology at Work Employee Survey 2015
41% of employees say mobile business apps are already changing
the way they work
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4.1 average number of apps used by employees for work
Source: CCS Insight Mobile Technology at Work Employee Survey 2016
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Base: All respondents using apps (518)Q: Which of the following mobile applications (apps) do you use on a mobile device (smartphone/tablet) for work purposes?
1. Office 37%2. Adobe 30%3. Skype 28%4. Linkedin 27%5. Whatsapp 27%6. Google 25%7. Facebook 23%8. Dropbox 23%
Regular
9. Twitter 15%10. Citrix 14%11. Amazon 13%12. Lync 13%13. Concur 11%14. Rmt. Desktop 11%15. Salesforce 9%
Occasional
16. SAP 7%17. Yammer 6%18. Evernote 6%19. Box 4%20. Workday 3%21. Docusign 3%22. Jabber 2%23. Slack 2%24.Roambi 1%
Rare
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55% of employees do NOT have a formal process for requesting apps
Source: CCS Insight Mobile Technology at Work Employee Survey 2016
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72% of employees do NOT have a company app store
Source: CCS Insight Mobile Technology at Work Employee Survey 2016
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Education
InsuranceLogistics
and Fulfilment
Technical and
customer support
Construction
Architecture and design
Games Video Social Travel