modernisingamway’s retail experience · 2020-02-26 · for amway worldwide as we move towards...
TRANSCRIPT
Modernising Amway’s Retail Experience
WHAT’S DIGITAL 2020?
It is the pathway to future digital enhancements for Amway worldwide as we move towards stellar eCommerce and Social-Commerce experiences.
Digital Modernisation with
Hybris
Online Retail & Business-
builder Experiences
Shop Experience
Enhancement
Hybris used by the likes of Nike, General Electric, Walmart, Levi Strauss, 3M, Adobe, Aasics, Nikon, Maui Jim, Samsung, Vodafone, Qantas, Best & Less, General Pants Co
KeyEnhancements
LIVE PRICING & PROMOTIONS
REAL-TIME STOCK AVAILABILITY
CLICK & COLLECT RETAIL JOURNEY
ONLINE INSTALMENTS
EASY JOIN REGISTRATION
GREAT DASHBOARD
PERSONALISEDEXPERIENCE
LIVE PRICING & PROMOTIONS
Order Promotion
Product Promotion
Delivery Promotion
Redeem Coupon
Promotion Alert
REAL-TIME STOCK AVAILABILITY
REAL-TIME STOCK AVAILABILITY
CLICK & COLLECT - Top Navigation
CLICK & COLLECT – My Account Setting
CLICK & COLLECT – Shopping Cart
RETAIL JOURNEY – Navigation
RETAIL JOURNEY – Product Listing
RETAIL JOURNEY – Product Details
RETAIL JOURNEY – Product Details
RETAIL JOURNEY – Cart
RETAIL JOURNEY – Checkout
RETAIL JOURNEY – Pay Confirmation
ONLINE INSTALMENTS
ONLINE INSTALMENTS
ONLINE INSTALMENTS
EASY JOIN REGISTRATION
EASY JOIN REGISTRATION – Choose to Register
EASY JOIN REGISTRATION – Choose Rego Type
EASY JOIN REGISTRATION – Primary App
EASY JOIN REGISTRATION – Select Sponsor
EASY JOIN REGISTRATION – Select Sponsor
EASY JOIN REGISTRATION – Select Sponsor
EASY JOIN REGISTRATION - BYOK
What’s New?
BYOK FILTERS
EASY JOIN REGISTRATION – Accept Ts & Cs
EASY JOIN REGISTRATION - Pay
EASY JOIN REGISTRATION – Create Amway ID
PERSONALISED EXPERIENCE
Account ABCAccount ABC
Account XYZ
Account 123
Account 789
Personalised Features…
Login
My Account
Shopping Cart
Autoship
Wishlist
LOGIN with Amway ID
LOGIN with Amway ID
LOGIN with Amway ID
My Account – Name & Profile pic
My Account – Personal Payment Options
My Account – Shopping Preference
My Account – Message Centre
Shopping Cart…
Personalised Shopping Preference for shipping and delivery
Individual Persistent Cart for products
Personalised Payment Options at Checkout
Online Personal Instalments (not at IBOship)
Autoship…
Personal Dashboard
One Autoship per applicant per month
Personal Monthly View & Account Monthly View
Personal Annual Summary & Account Annual Summary
Month View…
Each Applicant in the IBOship will see their Personal Dashboard’s month view and can also see a consolidated view @ Account level
Annual Summary…
Each Applicant in the IBOship will see their Personal Dashboard’s Annual Summary and can also see a consolidated Annual Summary @ Account level
Wishlist…
What’s at Account Level?
• Shopping – Order & Return Order History• Renewal & Auto Renewal• Registration• Promotions, Coupons & Amway Credit• Chart Your Course Program• Business Metrics• Bonus Payment • Operations at Shops / BCs
GREAT DASHBOARD
BUSINESS METRICS ACTION
REPORTS
GREAT DASHBOARD – My Business Income
BUSINESS METRICS ACTION
REPORTS
GREAT DASHBOARD – LOS Map List View
BUSINESS METRICS ACTION
REPORTS
SEARCH
CUSTOMISE VIEW
GREAT DASHBOARD – LOS Map Tree View
BUSINESS METRICS ACTION
REPORTS
GREAT DASHBOARD – LOS Map Indented View
BUSINESS METRICS ACTION
REPORTS
GREAT DASHBOARD – LOS Map
BUSINESS METRICS ACTION
REPORTS
EXPORT LOS DATA
Summary of Benefits LIVE PRICING &
PROMOTIONSREAL-TIM STOCK
AVAILABILITY CLICK & COLLECT RETAIL JOURNEY
ONLINE INSTALMENTS
EASY JOIN REGISTRATION
GREAT DASHBOARD
PERSONALISEDEXPERIENCE
Great news is that we’ve had great IBO engagement...
Thank you to the IBOs who are continuing to support with us on this journey!
Dominic McKenna
Michael Cao
Harsh Aggarwal
Nicole Baines
Venkat Madap
Ivy Chen
What’s next?
Your chance to hear more…@ Dubai@ Skype and BC Training early next year
Your chance to see more…@ Summer Conferences@ Opportunity for hands-on sessions in January
New experience expected launch in March 2020!