monthly report it division 24 feb 2012

Copyright © Wondershare Software

MONTHLY REPORTMONTHLY REPORTIT DIVISIONIT DIVISION

24 Feb 201224 Feb 2012


CONTENTCONTENT

Activities of System Support Dept

Plan for Next Month

Activities of System Development Dept


MA Routine and Network


• Co-work with supplier engineer to maintenance :• Data center• Fire fighting• Binder & Cutter machine

• Replace the 32 batteries of UPS.

• Repair Water pumps in N'orch 12F.

Data Center MaintenanceData Center Maintenance


Data Center MaintenanceData Center Maintenance


Printing Room MaintenancePrinting Room Maintenance

• Clean and maintenance Binder & Cutter machine .

• Policy and Invoice printing: 1295 Policies, 4551 Invoices(1/1~22/2).


PBX System MaintenancePBX System Maintenance

• PBX maintenance in N’orch, TWC, Hanoi, Da nang and Can tho Office.

• Support POS Dept. to extract recording data of all SC.


Network ActivityNetwork Activity

• Co-work with Viettel move the MPLS line from old Dong Nai office to new office.

• Make the MRTG to monitor the bandwidth of all sites.


Network Activity(cont)Network Activity(cont)


User Support & Improvement


PA : Surrender Case Random CheckingPA : Surrender Case Random Checking

• If the surrender value is over 20M, POS dept. have to random check in the re-check step.

• Others, system will random 10% of total surrender cases each location.


PA : Surrender Case Random Checking(cont)PA : Surrender Case Random Checking(cont)


PA : Employee Case Surrender AlertPA : Employee Case Surrender Alert

• When CS input the surrender case, if the policy owner or insured is our company’s employee, system will alert the message.


PA : Employee Case Surrender Alert(cont)PA : Employee Case Surrender Alert(cont)


PA : Surrender ReasonPA : Surrender Reason

• When CS input the surrender case, they have to choose the surrender reason as POS department designed.


PA : Surrender Reason(cont)PA : Surrender Reason(cont)


PA : Improve Reminding LetterPA : Improve Reminding Letter

• Add some information on reminding letter.• Customer can pay premium through

VNPT channel


PA : Reminding Letter Modify(cont)PA : Reminding Letter Modify(cont)


AC : Cash On Hand Daily ReportAC : Cash On Hand Daily Report

• Support CS and Accounting Dept. work more faster and more efficiently.• CS input some necessary data to system• System can auto query previous closing

balance, money of receivable and payable

• Generate voucher for accounting Dept. automatically


AC : Cash On Hand Daily Report(cont)AC : Cash On Hand Daily Report(cont)


HR : Business TripHR : Business Trip

• User can input the data before or after business trip.

• Calculate the allowance, deduct PIT for HR.

• Auto generate voucher for Accounting Dept..

• Depend on dept., system can control the confirm flow.


HR : Business Trip(cont)HR : Business Trip(cont)


HR : Inquire LeaveHR : Inquire Leave

• Statistics the detail annual leave of all employees which HR can see whenever.


HR : Inquire Leave(cont)HR : Inquire Leave(cont)


HR : Improve Training System HR : Improve Training System

• Show the certificate number on the training system.


HR : Improve Training System(cont) HR : Improve Training System(cont)


New B2C Admin AreaNew B2C Admin Area

• Design new admin area and IT can use this area to modify B2C website easily.• About Us Area• Location part


New B2C Admin Area(cont)New B2C Admin Area(cont)


CRMCRM

• Launch the CRM system.• Customer Data Management• Marketing Area


CRM(cont)CRM(cont)


CRM(cont)CRM(cont)

• 10 Query Function• Help agent to

develop their business and get high performance.


CRM(cont)CRM(cont)


PLAN FOR NEXT MONTH

Data Center Maintenance.

Continue to develop BCS, B2E and B2C systems.

monthly report it division 24 feb 2012

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