26 Aug 2011 Joseph Chi

IT Division Monthly Report

Agenda1. Internet access management.2. Hai Phong scanner system.3. New B2C website introduction.4. VN POST premium collection project.5. Premium paid over counter auto write-off.6. UL product.7. Plan for next month.

Internet Access Management(1/4)What is Internet Access Management?

To detect what, how long you browse the internet and keep the records.

To generate the report.To filter some website or service (eg. IM,

shopping site )WebSense solution.We launched the system on 11 Aug 2011

already .

Internet Access Management(2/4)Statistic interval ： weekly, from Thursday to

Wednesday.

Report path：B2E > 作業專區  Khu Tác Nghiệp > Websense

report Authority：

Director can see the report of his own division.BOD can see the report of every division.

             星期月份 Thu Fri Sat Sun Mon Tue Wed

第一工作月

30 31 一月1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

Internet Access Management(3/4)Sort Name Dev Hits

Bandwidth(KB)

Bytes Sent(KB)

Bytes Received(KB)

Browse Time

Avg(Bandwidth

)

1Office.HCM

31,401 129,271 41,939 87,332 14:54:21 15.36%

2Office.HCM

18,591 143,632 25,510 118,122 16:50:20 17.07%

3Office.HCM

15,363 35,743 12,466 23,278 08:17:45 4.25%

4Office.HCM

11,492 91,408 13,122 78,287 12:41:29 10.86%

5Office.HCM

8,039 98,414 16,972 81,443 17:42:05 11.69%

Internet Access Management(4/4)

Sort URL/IP Categories HitsBandwidth

Bytes

Sent

Bytes

Received

Browse Time

Avg(Bandwidth

)

1wad.adbasket.net

Miscellaneous Uncategorized

7,689 28,209 12,903 15,306 00:08:25 18.6%

2pagead2.googlesyndication.com

Miscellaneous Uncategorized

6,760 7,827 6,205 1,622 01:58:54 5.16%

3googleads.g.doubleclick.net

Miscellaneous Uncategorized

3,132 9,663 2,861 6,802 01:19:42 6.37%

4 tag.admeld.comMiscellaneous Uncategorized

1,780 6,073 1,538 4,534 00:10:47 4.01%

5lcontent.ebuddy.com

Miscellaneous Uncategorized

1,750 6,529 2,263 4,266 00:05:30 4.31%

Hai Phong scanner systemHai Phong scanner system is online on 2

Aug 2011.No need to send application to Ha Noi and

save time.In order to setup the system, we replaced

the ADSL line with MPLS in Hai Phong.Get more stable quality with the same cost.Under the control of WebSense.

New B2C Website(1/2)

New B2C Website(2/2)

Slide Show!

FAQ system

http://cathaylife.com.vn/B2C_new/

VN Post Premium Collection(1/3)Business flow System flow What we did to fulfill the system flow

VN Post Premium Collection(2/3)Business Flow

VN Post Premium Collection(3/3)System Flow

•Because of the latency of data feedback, we can only retrieve the policy that won’t suspend before it feedbacks.

•Request for the data upload format.

•Confirm the format.

•Provide VNPT test data.

•Request for feedback data format.

•Confirm the format.

•Write code to import feedback data.

•Auto Write Off Project.

Premium paid over counter Auto Write-off(1/3)How it is done now?Why auto write-off?

Premium paid over counter Auto Write-off(2/3)

How it is done now?

Premium department

Customer Service Accounting

Send List

Download paid List

Key in as customers pay by cash modification

Auto Write-off

Premium paid over counter Auto Write-off(3/3)

Meet Taiwan audit request.Reduce manual operationScalability for other premium collection channels.

Why auto write-off

UL Product(1/8)IT division is almost ready for UL product.3 times rehearsal with planning division,

POS and claim department.

UL Product(2/8)

UL Product(3/8)New Contract POS Claim Premium Accounting Agent System

UL Product(4/8)New Contract POS Claim Premium Accounting Agent System

UL Product(5/8)New Contract POS Claim Premium Accounting Agent System

UL Product(6/8)New Contract POS Claim Premium Accounting Agent System

UL Product(7/8)New Contract POS Claim Premium Accounting Agent System

UL Product(8/8)New Contract POS Claim Premium Accounting Agent System

Plan for next monthSOP documents.

Start CRM System.

Agent retention rate function.

Finish auto write-off function.