mr. scott e. simpson chief operating officer mr. scott e. simpson chief operating officer

Mr. Scott E. SimpsonChief Operating Officer

Mr. Scott E. SimpsonChief Operating Officer

It’s Called “Mapping The Track”It’s Called “Mapping The Track”

MilestonesMilestones

High Powered SuccessesHigh Powered Successes

Conclusion

11

22

33

44 It Takes A TeamIt Takes A Team

19481948

February 15, 1948NASCAR runs its first

race in Daytona

February 15, 1948NASCAR runs its first

race in Daytona

1950Darlington Raceway becomes

NASCAR’s first superspeedway

1950Darlington Raceway becomes

NASCAR’s first superspeedway

June 13, 1954NASCAR holds the first Grand

National series road race

June 13, 1954NASCAR holds the first Grand

National series road race

19501950 19541954 19601960

January 31, 1960CBS Sports broadcasts portions of its first live

NASCAR event.

January 31, 1960CBS Sports broadcasts portions of its first live

NASCAR event.

1971R.J. Reynolds becomes

NASCAR’s first major series sponsor.

1971R.J. Reynolds becomes

NASCAR’s first major series sponsor.

19471947

1947“Big Bill” France, Sr. organizes a meeting

and NASCAR is born.

1947“Big Bill” France, Sr. organizes a meeting

and NASCAR is born.

19591959 19711971

February 22. 1959The first Daytona 500 is held

and the NASCAR superspeedway era begins.

February 22. 1959The first Daytona 500 is held

and the NASCAR superspeedway era begins.

19871987

April 30, 1987Fastest time in NASCAR history, 212.809 mph, set by Bill Elliot at

Talladega.

April 30, 1987Fastest time in NASCAR history, 212.809 mph, set by Bill Elliot at

Talladega.

19891989

1989Every race in the NASCAR Cup

Series is televised.

1989Every race in the NASCAR Cup

Series is televised.

20032003 20092009

2007200720012001

19991999

November 11, 1999NASCAR inks multi-year

partnerships with FOX, NBC, and Turner Sports.

November 11, 1999NASCAR inks multi-year

partnerships with FOX, NBC, and Turner Sports.

September 25, 2001NASCAR Radio debuts on XM

Satellite Radio as the first 24-hr single sport radio station.

September 25, 2001NASCAR Radio debuts on XM

Satellite Radio as the first 24-hr single sport radio station.

2003NASCAR’s $10M Research and

Development is unveiled outside of Charlotte, NC

2003NASCAR’s $10M Research and

Development is unveiled outside of Charlotte, NC

2007NASCAR’s

Car of Tomorrowdebuts.

2007NASCAR’s

Car of Tomorrowdebuts.

2009Teams will run entire

schedule with Car of Tomorrow

2009Teams will run entire

schedule with Car of Tomorrow

7 Regions(6 CONUS, 1

OCONUS)412 Stores


OCONUS)412 Stores

October 1991DeCA activation –

4 different Services’ systems

& cultures lashed together

October 1991DeCA activation –

4 different Services’ systems

& cultures lashed together

FYFY‘‘9797

FYFY‘‘0000

FYFY‘‘0404

FYFY‘‘0505

FYFY‘‘9933

4 Regions, 2 Area Offices(3 CONUS, 1

OCONUS)313 Stores

4 Regions, 2 Area Offices(3 CONUS, 1

OCONUS)313 Stores

1994/1997Hay Group Study &

CREST Team – Established Zone Managers

& MBU

1994/1997Hay Group Study &

CREST Team – Established Zone Managers

& MBU

2000Eliminated 2 area offices

and implemented the business area

concept

2000Eliminated 2 area offices

and implemented the business area

concept


OCONUS)275 Stores


OCONUS)275 Stores


OCONUS)269 Stores


OCONUS)269 Stores

2005-2006Restructured/reengineered all

above store processes achieving increased

effectiveness and efficiencies

2005-2006Restructured/reengineered all

above store processes achieving increased

effectiveness and efficiencies

FYFY‘‘8989

1989Jones Commission

StudyConsolidation across

Services

1989Jones Commission

StudyConsolidation across

Services

22 RegionsAll military

Services424 Stores

22 RegionsAll military

Services424 Stores


OCONUS)362 Stores


OCONUS)362 Stores


OCONUS)290 Stores


OCONUS)290 Stores

Less than 263 Stores…?

Less than 263 Stores…?

Commissary Customer Service Scores (CCSS) prior to FY 2000 are based on a different model and scale than current scores. Actual Scores: 87.55,

88.32

* Figures are not available for these fiscal years.

FYFY’’0606

FYFY‘‘9966

FYFY‘‘9292

4.614.61

Sales ($B)Sales ($B)

SavingsSavings

Budget ($B)Budget ($B)

CCSSCCSS

5.945.94 5.245.246.166.16 5.135.13 5.035.03 5.245.24

23.4%23.4% 29.7%29.7% 29.2%29.2% 32.1%32.1% >30.0%>30.0%

1.031.03 1.251.25 .97.97 1.021.02 1.121.12 1.171.17

4.474.47 4.554.554.234.23 * * 4.474.47

** **

**

5.255.25

.98.98

4.384.38

5.425.42

32%32%

1.20

1.20

FocusFocus

CommunicationCommunication Agility

Agility

ResponsivenessResponsiveness

CoordinationCoordination

StrategizeStrategize

TitleTitle“MappingThe Track”

“MappingThe Track”

• Improved Categories

• Perishable Roadshows

• Produce Acquisition

• Organics

• Dollar Days, Case Lot sales, Club Packs

• Health & Wellness

• Virtual Commissary

• Outreach

• Improved Categories

• Perishable Roadshows

• Produce Acquisition

• Organics

• Dollar Days, Case Lot sales, Club Packs

• Health & Wellness


• Outreach

• DoD Approved Food Sources

• Identity Protection

• 100% Employee Screening

• DoD Approved Food Sources

• Identity Protection

• 100% Employee Screening

• Workforce of the Future

• Spouse & Family Hiring

• CSDP/Intern/Academic Degree

• Enhanced IG Checklist/Visits

• Workforce of the Future

• Spouse & Family Hiring

• CSDP/Intern/Academic Degree

• Enhanced IG Checklist/Visits

• Store of the Future

• CARTS/SCOs

• IT Replacement

• Kiosks


• Commissaries.com

• Store of the Future

• CARTS/SCOs

• IT Replacement

• Kiosks


• Commissaries.com

• Contract Resolution

• IT Replacement

• Financial Audit

• Internal Controls

• Fostering Partnerships

• Contract Resolution

• IT Replacement

• Financial Audit

• Internal Controls

• Fostering Partnerships

• Lightning quick responsiveness

• Physical strength to stay the course

• Agility to maneuver under constantly

changing conditions

• Calm under pressure—even when

winning is on the line!

• Coordination

• Ability to remain focused—when the

customers are on their feet and the

groceries are zooming by!

• Lightning quick responsiveness

• Physical strength to stay the course

• Agility to maneuver under constantly

changing conditions

• Calm under pressure—even when

winning is on the line!

• Coordination

• Ability to remain focused—when the

customers are on their feet and the

groceries are zooming by!

mr. scott e. simpson chief operating officer mr. scott e. simpson chief operating officer

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