mro relationship framework - tangent...

© Marshall Aerospace and Defence Group. © 2013 by Marshall of Cambridge

Aerospace Ltd and Marshall Specialist Vehicles Limited Proprietary Data

MRO Relationship Framework

Contents



• Aim

• Overview of Marshall Group

• Part 1 – A perspective on MRO management

• Background

• Conventional Transformational Staircase

• Performance Based Logistics

• Integrated Operational Support

• Part 2 – Case Study

• UK’s Hercules IOS Program

Contents



Aim

• This presentation introduces a framework for continuous MRO

improvement through a structured relationship model

• long-term partnership with a third party provider

• minimising the risks to operational capability

Aerospace and

Defence Group

Turnover: £300m

Employees: 1800

Motor

Holdings

Turnover: £750m

Employees: 2000

Airport

Properties

Cambridge

Airport

Turnover: £5m

Employees: 70



Marshall

Support

Solutions

Land

Systems

Aeropeople MBA and

JETability



Engineering Solutions & Advanced Composites

Marshall Aerospace and

Defence Group is one of

the largest privately

owned and independent

aerospace and defence

companies that delivers

innovation and excellence

in engineering and

support solutions in the

air, on land and at sea. Support

Solutions

Engineering Solutions & Advanced Composites

Land

Systems

Aeropeople MBA and

JETability



Part 1 – A

Perspective on

MRO

Management



Background-

The Challenge

• Limited management resources

responsible for all aspects of aircraft

maintenance Integrated

Pro

ject Team

Co

mm

and

Elemen

ts

GOVERNANCE

AIRFRAME

ENGINES

AVIONICS 1

AVIONICS 2

SPT EQPT

TEST EQPT

SOFTWARE

WEAPONS

OEM

PSI

Base/U

nits

Base/U

nits

Base/U

nits

Response

• IPT created to address the inherent

inefficiency

• Teams comprised specialists

covering engineering, supply, legal,

financial and safety



Conventional Transformational Staircase

Time

Contract

Scope

Stage 4

Organic

Support

Focus

Spares Inclusive

Maintenance

Focus

Platform

Availability

Focus

Capability

Availability

Focus

Stage 1

Stage 2

Stage 3

Customer Risk

Industry Risk



Background –

Basis for Performance Based Logistics

• Progression along the 'Transformational

Staircase' results in the contractor

accepting risk for delivery

• The resulting organisation comprised a

much thinner military / civilian

component concentrating its resources

on:

• setting the requirements

• monitoring the performance

• paying the bills

CONTRACTORS

AIRFRAME

ENGINES

AVIONICS 1

AVIONICS 2

SPT EQPT

TEST EQPT

SOFTWARE

WEAPONS

OEM

PSI

Integrated

Pro

ject Team

Co

mm

and

Elemen

ts

GOVERNANCE

Base/U

nits

Base/U

nits

Base/U

nits



Performance Based Logistics

Problem with PBL

• Working with multiple providers has the potential for situations in

which:

• failure by any single provider was often blamed on one or more of

the other providers or even the customer

• The Authority therefore still found itself involved in complex arguments

between providers

• Such situations can be avoided by meticulous attention to detailed

interface and delivery documents as well as taught contracting

• Difficult contracting environment – skills not readily available



Integrated Operational Support

IOS

Pri

me

AIRFRAME

ENGINES

AVIONICS 1

AVIONICS 2

SPT EQPT

TEST EQPT

SOFTWARE

WEAPONS

OEM

PSIContractor

1

Contractor 2

Contractor 3

Integrated

Pro

ject Team

Co

mm

and

Elemen

ts

GOVERNANCE

Base/U

nits

Base/U

nits

Base/U

nits

• IOS saves the buyer from having to

interface with multiple providers by

delivering an integrated service

• IOS presents less of a challenge for

the customer but is a far greater

challenge for the prime contractor

• By definition, an IOS should only be

applied where integration of a

number of providers is required to

deliver operational support to an

end customer.



Integrated Operational Support

Arguments against IOS

• Absorbs significant discretionary funding for long period

• Stabilisation period does not generate ‘instant’ savings

Arguments for IOS

• Increased capability & decreased real costs

• Achievable because:

• data access & broader experience base, including other customers

• better access to finance and control of costs

• greater management flexibility

• incentives to invest in supporting infrastructure



Part 2 – Case

Study

UK’s Hercules

IOS Program



HIOS – Case Study

RAF Hercules Fleet comprises • 24 x C-130J • 11 x C-130K

• 8 aircraft with Special Forces equipment

• 3 ‘slick’ aircraft for tactical transport: • medevac • airdrop • parachute • cargo lift



HIOS – Case Study

Marshall Aerospace

Transparent Prime Integration

•C130J DA

•Inventory

Provisioning

•Repairable

parts supply &

Repair

•C130J peculiar

consumables

•C130K DA

•Aircraft

Maintenance

•C130K & J/K

Common

consumable

spares

•Engine repair

& overhaul

•Engine spares

and component

repair

•Propulsion Bay

He

rcu

les T

rista

r PT

RA

F

Fo

rwa

rd S

up

po

rt Win

g



HIOS – Case Study

Facts and figures

• Operating from RAF Brize Norton in

Oxfordshire

• About 500,000 flying hours

• 1M scheduled maintenance hours

• Deployed operations in Iraq, Afghanistan

and Falklands

• J fleet operate approx. 18000 flying

hours per year on a 12 year maint cycle

“…this new agreement will not only save the tax-payer money but will also ensure the

fleet has continued support to maintain aircraft availability…”

Minister for Defence Equipment, Support and Technology



HIOS – Case Study

Major Challenges

• Fit for purpose

• Urgent Operational Requirements

• UORs destabilise an efficient

delivery model

• Modification portfolio covers:

• Self-protection

• Structural

• CNS/ATM

• Fleet modification embodied within HIOS



Summary

Marshall Aerospace

Transparent Prime Integration

•C130J DA

•Inventory

Provisioning

•Repairable

parts supply &

Repair

•C130J peculiar

consumables

•C130K DA

•Aircraft

Maintenance

•C130K & J/K

Common

consumable

spares

•Engine repair

& overhaul

•Engine spares

and component

repair

•Propulsion Bay

He

rcu

les T

rista

r PT

RA

F

Fo

rwa

rd S

up

po

rt Win

g



Possible Indonesian Application

AIRFRAME

ENGINES

AVIONICS 1

AVIONICS 2

SPT EQPT

TEST EQPT

SOFTWARE

WEAPONS

OEM

PSI PTDI

MoDTNI-AU

Koharmatau

GOVERNANCE

Base/U

nits

Dep

o 1

0D

epo

30

PTD

I

AIRFRAME

ENGINES

AVIONICS 1

AVIONICS 2

SPT EQPT

TEST EQPT

SOFTWARE

WEAPONS

OEM

PSI PTDI

MoDTNI-AU

Koharmatau

GOVERNANCE

Base/U

nits

Dep

o 1

0D

epo

30

Terima Kasih

For more information please contact

Mike Manchee

Marketing Executive

E: [email protected]

M:+61(0)431 515 729

© Marshall Aerospace and Defence Group. © 2013 by Marshall of Cambridge Aerospace Ltd

and Marshall Specialist Vehicles Limited Proprietary Data

mailto:[email protected]

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