mrso update - rmds · 2016. 10. 28. · debt flag automated debt flag total coles returned to...
TRANSCRIPT
MRSO Update Gerry Halligan
2nd November 2016
2 esbnetworks.ie
Market Message 010
January February March April May June July AugustSeptembe
rOctober November December
2014 24,339 27,531 28,279 33,915 30,387 28,754 33,560 31,262 33,495 36,321 35,743 24,768
2015 29,927 32,316 31,311 30,378 31,002 31,954 32,226 28,638 33,248 32,089 32,028 25,017
2016 28,879 33,755 31,916 34,299 32,355 31,297 31,174 33,657 32,959
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
2014 2015 2016
3 esbnetworks.ie
Market Message 105L
January February March April May June July AugustSeptemb
erOctober
November
December
2014 18,159 22,308 24,568 28,254 30,517 22,914 28,014 26,735 28,590 28,553 33,776 24,219
2015 22,833 28,140 26,116 23,970 26,989 26,800 27,591 23,591 27,768 26,358 27,107 23,381
2016 21,349 27,736 27,966 31,404 27,186 26,540 27,665 26,859 27,920
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
2014 2015 2016
4 esbnetworks.ie
COS in-progress 25th October 2016 – 13,005
•Reviewed Monthly
•Suppliers notified of individual
switches outstanding and reason
•Switch outstanding for Energisation or
Token Meter Removal will not time-out
•Contact Customer or submit
cancellation
•9 Switches held due to an existing
Open Service Order
Jun 2016 1
Jul 2016 4
Aug 2016 7
5 esbnetworks.ie
COS and CoLE
Month
Explicit
CoLE
Inferred
CoLE
Total
CoLE
Total
010
%
Explicit
CoLE
% Total
CoLE
Jul-16 6,111 6,526 12,637 31,174 20% 41%
Aug-16 5,700 7,643 13,343 33,657 17% 40%
Sep-16 5,641 7,492 13,133 32,959 17% 40%
6 esbnetworks.ie
Registration Rejections %
January February March April May June July AugustSeptemb
erOctober
November
December
2014 2.6% 2.0% 2.1% 2.1% 2.4% 2.3% 2.8% 2.6% 2.8% 2.9% 2.5% 2.9%
2015 2.2% 2.1% 2.2% 2.4% 2.3% 5.7% 2.9% 4.1% 3.4% 3.3% 2.9% 4.0%
2016 3.1% 2.3% 2.6% 2.5% 2.5% 2.6% 2.8% 3.1% 2.9% 0.0% 0.0% 0.0%
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
2014 2015 2016
7 esbnetworks.ie
Debt Flagging
Jul-16 Aug-16 Sep-16
Total MPRNs received 412Automated
Debt Flag
Automated
Debt Flag
Total CoLEs returned to outgoing supplier 215
Returned for other reason to outgoing
supplier (invalid MPRN, switch completed)17
Valid Debt Flags issued to gaining supplier 180 229 228
Total not cancelled 118 150 158
Total cancelled 62 79 70
Valid Debt Flags as % of total COS 0.7% 0.9% 0.8%
8 esbnetworks.ie
Debt Flagging
Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16
Total MPRNs received 763 509 356 400 379 420 463 428 374 412 0 0
Valid Debt Flags issued 529 229 164 198 163 199 217 208 147 180 277 228
Total Cancelled 51 79 71 48 54 58 54 61 45 62 79 70
0
100
200
300
400
500
600
700
800
900
Total MPRNs received
Valid Debt Flags issued
Total Cancelled
9 esbnetworks.ie
Disputed Reads
265
155 151
194205
186
158164
178183
111 108100
149
128
144 142 139
170178
131
116
187
151
0
50
100
150
200
250
300
10 esbnetworks.ie
Total Withdrawal of 310 reads for all Suppliers
1,184
1,050985
1,0921,0991,078
948 917
1,028
1,448
1,2761,241
1,121
1,033
771
1,000981
762
854899
1,0141,099
1,336
1,228
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
2,200
Withdrawal of 310 Reads
Withdrawals as % of Completions
11 esbnetworks.ie
Objections – Erroneous Transfers
91
74
64
52 5247
5348
69 68
59
67
79
92
68
89
74
65
8690
160
85
105
85
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
0
20
40
60
80
100
120
140
160
180
No
. o
f C
oS
Co
mp
leti
on
s
No
. o
f O
bje
cti
on
s
No. of Objections
CoS Completions
12 esbnetworks.ie
Objections
Jul-16 Aug-16 Sep-16
No. of Objections 85 105 85
Cancellations from Objections 62 81 58
Objection emails to MRSO 11 15 12
Reasons:
Uncontactable by phone 1 2 1
Written communication 1
COS confirmed 10 12 11
Other
Escalation emails 3 2 3
13 esbnetworks.ie
A1 & A2 address with Eircode
0
100
200
300
400
500
600
700
800
900
1000
Nu
mb
er
of
add
ress
es
Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16
A1 address 0 1 1 1 3 3 3 3 3 3 3 3 4 7
A2 address 165 187 201 229 254 286 330 384 435 509 581 688 806 926