ms. mel welch resume

Melissa ‘Mel’ F. Welch8709 Lagrange Street, Lorton, Virginia 22079Home: (703) 372-1637 /Work: (571) 231-8057/ Cell: (571) 762-2212Business Email: [email protected]

Skill Set:-21 Years Active Top Secret Clearance (1995 to Present)-22 Years working in Department of Defense Environment (Military/ Government Contractor/ Government Civilian)-12 Years Protocol Experience with Formal Training-12 Years Representational Fund Fiscal Year Analysis, Budget Execution-6 Years working in the Administrative/ Staff Action Officer Field-8 Years working Strategic Engagement & Assessment in support of Key Leaders

Experience Overview:Headquarters, Missile Defense Agency/ People Tec (07/15 – Present) – Protocol Specialist/Event Management and National Capital Region Site Lead, Fort Belvoir, Virginia-Headquarters, U.S. Army Cyber Command and Second Amy (10/14 – 07/15) – Lead Protocol Action Officer, Fort Belvoir, Virginia-Headquarters, U.S. Army Cyber Command and Second Army (04/14 -10/14) - Acting Chief of Protocol-U.S. Army Cyber Command/ Second Army (12/10 – 04/14) - Protocol Specialist Fort Belvoir, Virginia -USAINSCOM/1st Information Operations Command (8/09 – 12/10) – Protocol Specialist & Staff Action Officer; Lead for Engagements/ Assessment, Fort Belvoir, Virginia -Headquarters Department of the Army, Office of the Chief of Staff of the Army – Army Protocol Office (5/09 - 8/09) - Protocol Operations Specialist, Pentagon, Washington, DC-Advanced Environment Solutions, INC (7/08 – 5/09) - Office Manager, Lorton, Virginia -Full-Time Student, Professional Landscape Design Program, Ashworth University (8/07 to 7/08)- U.S. Government Civil Service (4/06 – 8/07) - Protocol Specialist/ Staff Action Control Officer Fort Belvoir, Virginia- Lockheed Martin/ USAINSCOM (4/04 – 4/06) - Protocol Specialist/ Staff Action Control Officer Fort Belvoir, Virginia- SYTEX INC./ USA Intelligence & Security Command (9/03 – 4/04) – Staff Action Control Specialist, Fort Belvoir, Virginia - SYTEX INC/ USA Intelligence & Security Command (2/03 – 9/03) – Executive Administrative Assistant Fort Belvoir, Virginia-Computer Science Corporation (CSC)/Arrow Head Global (9/02 – 2/03) – Junior Budget Analyst for DTS-PO (State Department Annex)-CACI International (02/01 – 09/02) Financial Management Branch Administrative Assistant for DTS-PO (State Department Annex)-United States Army, Military Police (4/94 to 5/01)

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Melissa ‘Mel’ F. Welch8709 Lagrange Street, Lorton, Virginia 22079Home: (703) 372-1637/ Work: (571) 231-8057/ Cell: (571) 762-2212/ Business Email: [email protected]

Detailed Work HistoryHQs Missile Defense Agency/ People Tech (07/15-Present)-Protocol Specialist/ Event Manager/ National Capital Region Site Lead, Fort Belvoir, VirginiaSupervisor: Ms. Tina Nicholson, People Tech Vice President and Protocol Executive Manager/ Hours per week 40 plusDuties/Responsibilities: Provide Protocol leadership, direction, planning and oversight for six MDA sites and 18 protocol staff members. Lead for all protocol supported events at the Headquarters to include daily meetings for Director and Executive-level Key Leadership. Responsible for providing high-level protocol support for all key leader engagements to include annual conferences and Headquarters social events; logistical protocol support for numerous agency mission flight tests attended by distinguished guests and senior leaders. Analyze, negotiate, inspect, and reconcile venue contracts, daily vendor selection / products to include caterer selection and utilization and sales / billing requirements. Invitation construct, managing key leader and guest attendance, and constructing welcome packages, flyers and other graphic correspondence as necessary to ensure effective mission objectives are communicated throughout event. Responsible for briefing Key Leaders, to include Chief of Staff, on Headquarters events, support efforts and Protocol Staff measures of success. Provide Director of International Affairs with exceptional logistical coordination, security assistance per regulation and recommendations on appropriate country customs and courtesies upon request. Develop and manage on-line registration tools including attendee/vendor databases and electronic correspondence distribution. Oversee Headquarters Protocol Team in coordination/ execution of numerous retirement, promotion and award ceremonies for military members and civilian employees. Maintain effective knowledge base of current military protocol concepts, principles and practices in joint military environment. Responsible for collection and analysis of multi-site monthly reports in support of Government Client and People Tech leadership regarding manpower, contract costs and performance. Maintain skilled ability to plan, analyze and work within diverse workforce to meet program requirements and objectives within available resources.

HQs U.S. Army Cyber Command and Second Army (10/14 – 07/15) – Lead Protocol Action OfficerSupervisor: Mr. Reginald J. Mason, Chief of ProtocolPay Grade: GS-11/0301/ Hours per week 40 plus

HQs U.S. Army Cyber Command and Second Army (04/14-10/14) – Acting Chief of ProtocolFort Belvoir, Virginia Supervisor: Mr. Reginald MasonPay Grade: GS-11/0301/ Hours per week 40 plusDuties/Responsibilities: Assumed GS-13 Chief of Protocol roles and responsibilities (specific position description can be provided upon request); Acted as sole Protocol representative for HQs Army Cyber successfully executing coordination, execution of all Key Leader Engagements (General Officer and Senior Executive Service Hosted) and Protocol lead for special command events; Successfully researched and provided detailed manpower analysis to key leaders resulting in approval of reservist Soldier (via ADOS system) to support for FY15 Fiscal Year period. This resulted in successful creation of Protocol Officer in Charge (OIC) position and add of supervisory role successfully executed at the GS-11 pay grade and Acting Chief; Successfully managed, supervised Protocol Team which culminated in addition of outgoing Enlisted Aide (three-month period) and early on the job training beneficial for future promotions that include supervisory Protocol responsibilities; Upon arrival of in-coming Chief of Protocol, was successfully rated with excellence by Chief of Staff during six months providing support at escalated level as GS-13 Protocol Chief.

U.S. Army Cyber Command/ Second Army (12/10 –04/14) - Protocol SpecialistFort Belvoir, Virginia United StatesCurrent Supervisor: Ms. Ressa Blair, Chief of Protocol Pay Grade: GS11/0301/ Hours per week: 40 plus

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Duties: Responsible for planning, directing, coordinating, and advising on all matters of protocol involving military/ civilian visitors (United States and foreign countries);advises the Chief of Protocol and Commanding General on protocol matters pertaining to distinguished visitors, installation social activities and events; social events; special ceremonies ensures all are cognizant of proper protocol courtesies and customs for related activities. Plans and coordinates all official social functions hosted by the Commanding General or designated representatives; advises all subordinate unit staff and tenants on all matters of protocol. Analyzes and interprets protocol guidelines and policies. Plans and coordinates the execution of a variety of protocol support services and activities for official functions and events (retirements, promotions, dedications, changes of command, banquets, balls, etc.). Assures adequacy and accuracy requirements are met, coordination of all related responsibilities and resolution of problems encountered in day-to day operations. Government Credit Card holder for Official Representational Funds/0012 for authorized purchasing requirements per regulation and in support of Commanding General; Gift Locker Inventory Custodian responsible for maintenance, vendor liaison and required purchases of all gift items remaining within strict budget constraints.

USAINSCOM/1st Information Operations Command (08/17/2009 - 12/06/2010) - ProtocolSpecialist & Staff Action Officer; Lead for Engagements, Fort Belvoir, Virginia Supervisor: Colonel Glenn Connor Pay Grade: YA - 0301 – 3/ GS-11/ Hours per week: 40 plusDuties: Protocol Specialist solely responsible for management and policy of Brigade-level Protocol Program in support of the Army's only Information Operations Command; Responsible for preparation and coordination of over 200 yearly visits of Very Important Persons (VIPs) to include Foreign Dignitaries, Congressional Members and General Officers from all military branches; Responsible for coordination and execution of all Brigade-level special events to include retirements, awards ceremonies, assumption of responsibility, changes of command, promotions, large-capacity conferences and any other Commander-Hosted special events as requested. Responsible for establishing/ maintaining on-site Engagement process at strategic level, ensuring outreach and coordination of visitors meet Commander’s intent. Responsible for working with S3 Executive Officer to establish Command and visitor objectives, researching and analyzing target visitor intent via past briefings, visits and their target audiences, providing findings to Commander to assist with establishment of Command objectives. Responsible for utilizing research to brief staff and ensure briefings to visitors were appropriately tailored to include key wording and information to assist in enhancing relationship with each visitor and their organization. Responsible for preparing read-ahead information to the Commander to include all upcoming engagements as well as preparing weekly matrix to provide visibility to command leadership. Responsible for preparing after event assessment and follow-up to review effects of each engagement and provide findings to the Commander and S3 Executive Officer.

Headquarters Department of the Army, Office of the Chief of Staff of the Army - ArmyProtocol Office (05/26/2009 - 08/16/2009) - Protocol Operations Specialist, Pentagon, Washington, DCSupervisor: Cassandra Nolan-Walker / Hours per week: 40Duties: Current duties included management and execution of all aspects of Protocoloperations per guidance from the Chief of Staff of the Army. This includes constructing and maintaining

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all hard copy and electronic file systems to include current and historical data for all Army promotions, retirements, conferences, and other events per U.S. Army Protocol guidelines. Responsible for assisting direct Supervisor with all aspects of conference management to include planning, constructing and

distributing invitations, seating arrangements, refreshments, and managing the Protocol RSVP Lines.Responsible for update to daily event calendar as well as the weekly and monthly event books that are provided to the Chief of Staff of the Army and the Vice Chief of Staff. Responsible for real-time database management of all current events as well as the daily and weekly metrics for each. Responsible for supporting ten Action Officers and 3 high-ranking supervisors with all special events coordination and follow-through.

Advanced Environment Solutions, INC (07/04/2008 - 05/25/2009) - Office ManagerLorton, Virginia Supervisor: Mr. John Smith / Hours per week: 40Duties: Current duties include Accounts Payable/ Receivable; Constructing and ensuring 100% accuracy of Quarterly Company and Commission Reports. Executing Bi-weekly Payroll for 7 employees; Vendor and Inventory Database Management; Customer scheduling and Daily Dispatching of Teams; All Company Personnel tasks to include maintenance of Healthcare Benefits, 401K, and up-keep of necessary licensing; All Office Administrative functions to include file maintenance, answering Customer and Vendor calls; Constructing and reviewing all incoming and outgoing Company Correspondence, Tracking Customer Invoices and Payments; Collections; Electronic and Hard-copy file maintenance; MaintainingPresident calendar; Ordering Office Supplies, Uniforms and Necessary Technician and Service Order Forms; Up-keep of all Office Equipment, Company Vehicles; Responsible for ordering all service-related equipment and maintaining accurate Inventory Database; Maintaining and executing Expert Technical Knowledge of Quick Books, Service CEO, and Microsoft Office Suite; Responsible for working Company Advertising to include website, business cards and other online and hard copy medium while ensuring the Company is properly represented at all times. All other duties as assigned and allconducted while ensuring that the Customers and Employees come first.

Full-Time Student, Professional Landscape Design Program, Ashworth University(08/01/2007 to 07/04/2008)-Graduated with 4.0 GPA

U.S. Government Civil Service (04/17/2006 - 08/20/2007) - Protocol Specialist/Staff Action Control Officer, Fort Belvoir, VirginiaSupervisor: Colonel Mike MillerPay Grade: GG - 0301 – 11/ Hours per week: 40Duties: Promoted from Lockheed Martin employee to Government Employee and ProtocolOfficer in charge of Protocol Program for Major Subordinate Command (200+ personnel); Maintained and supervised 200+ protocol activities each fiscal year. This included all unit functions, visits by High-Ranking Government, Military, and Foreign Nationals; Large scale conference and meeting coordination; Preparation of all visit itineraries, catering coordination, greeting and introductions for all High-Ranking visitors, ensuring proper protocol methods and courtesies were extended at all times; Conductedcommand-wide awareness training on all high-level visitors; Responsible for conducting training to teams involved with foreign dignitary visits. Supervised teams and was responsible for various aspects of

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protocol missions and special events; directly responsible for briefing Command and all higher headquarter supervisors on all protocol formalities and issues; Responsible for constructing and maintaining Command Visitor schedule and calendar which gave command-wide visibility of up-coming visitors, their itineraries, and approved briefings; Acted as main point of contact and liaison forall visiting organizations to include embassy, Department of Defense agencies, and all local government/ military offices; Responsible for all policy implementation and execution of this program per Department of Defense/ Department of the Army regulations. Executed all additional duties as Staff Action Control Officer with high level of proficiency.

Lockheed Martin / USA INSCOM (04/30/2004 – 04/16/2006) - Protocol Specialist/Staff Action Control Officer, Fort Belvoir, VirginiaSupervisor: Lieutenant Colonel Michael Miller/ Hours per week: 40 plusDuties: Promoted to Protocol Specialist and Staff Action Control Officer through Lockheed Martin (SYTEX Inc.), working directly for the Commander of the 1st Information Operations Command (Land). Implemented a Protocol Program that allowed for successful presentation of the organization's mission and to an increasing number of high-ranking visitors. Currently hold a Top Secret Security Clearance (TS/SCI/SSBI). Duties and responsibilities include maintaining and supervising 200 plus Protocol activities and functions which include visits by High-Ranking Government, Military, and ForeignNationals; large-scale conference and meeting coordination; preparation of all visit itineraries, refreshments and catering coordination, as well as conference room scheduling and set-up; greeting and introductions for all High-Ranking visitors upon arrival, ensuring proper protocol methods and courtesies are extended at all times; tracking and maintaining Official Visitor and Command social functions' records/files. Directly responsible for briefing and advising the Commander and Staff on all Protocol formalities and issues. Duties as Staff Action Control Officer include assisting with implementation,management, supervision, and quality and control of the organization's suspense tracking system; aiding in supervision, monitoring instruction, and control of daily Brigade-level staff actions; responsible for daily advisement and mentoring of Staff Action Officers on urgent and routine requests, as well as time-line establishment; managing organization correspondence control reports.

SYTEX INC./ USA Intelligence & Security Command (09/30/2003 - 04/29/2004) - StaffAction Control Specialist, Fort Belvoir, Virginia Supervisor: Edward Matthews/ Hours per week: 40Duties: As the Staff Action Control Specialist for Resource Management, maintained, tracked, and controlled Resource Management Staff Actions, aiding in 100% accountability, control, and timeliness throughout a period of two fiscal years. Constructed and maintained new Resource Management, 12-month calendar for addition to INSCOM/RM Web Page. Assisted Management Section with various aspects of Memorandum of Agreement (MOAs)/Memorandum of Understanding (MOUs), and Staff Action movement between INSCOM and all partner organizations for various equipment, personnel, and Military Intelligence requirements. Assisted Budget Section with construction of necessary tracking programs enabling them to view and track all budget information by fiscal year. Represented Branch Chief at weekly Business Planning and Work Group meetings. Aided in the completion of two INSCOM (to include support commands) Business Plans for immediate reconstruction. Served as administrative training representative, trained newly hired resource management and staff action control specialists.

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Served as the administrative specialist for the Principal Assistant Responsible for Contracting (OPARC) and provided the following duties: implemented a variety of services essential to the organization to include personnel actions, reporting requirements, budget and manpower issues, and security manager tasking. Implementation/ execution of INSCOM's first SMALL BUSINESS DAY, which aided in the acknowledgement and understanding of Small Businesses willing to offer solutions and services to assist with the Command mission.

SYTEX INC/ USA Intelligence & Security Command (02/06/2003 - 09/29/2003) - ExecutiveAdministrative AssistantFairfax, Virginia Supervisor: Edward Matthews/ Hours per week: 40Duties: Worked for the Army Central Control Office as the Executive Administrative Assistant. Efficiently provided administrative functions for the Section Chief, 8 Desk Officers and 2 Intelligence Assistants. Provided continual back-up support for Assistant G-3 Administrative Assistant. Served as Office point of contact for administrative policies, procedures and requirements. Maintained suspense log and reviewed work measurements within the office as well as daily maintenance of the Chief's and the Office calendars.

GOVERNMENT EDUCATION:Civilian Leadership Certification –May 2014Civilian Foundation Certification - February 2013Headquarters Department of the Army, Foreign Contact Officer Training - February 2012Headquarters Department of the Army, Army Protocol 101 Course – August 2012Defense Acquisitions University Government Purchase Card Training – September 2010Information Operations Action Officer Course (IOCAP) – August 2008Do it Right Protocol Basic and Advanced Courses – February 2005 & April 2006

CIVILIAN EDUCATION:-Northern Virginia Community College (starting summer semester 2014) Area of Study: Strategic Communications-Ashworth University (Penn & Foster) (09/01/2007 - 07/01/2008)Atlanta, GeorgiaDegree: Professional Business Certificate in Landscape Design and Development-Thompsons Education Direct (Penn & Foster) (02/01/2001 - 09/30/2001)Fairfax, VirginiaDegree: Professional Business Certification in Interior Design and Business Management-Northern Virginia Community College (11/01/2000 - 02/01/2001)Fairfax, VirginiaDegree: None, General Studies utilized for further education

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ms. mel welch resume

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