mtech14: a simple, fast, and affordable direct marketing data platform: how a global cruise line...
TRANSCRIPT
A Simple, Fast, and Affordable
Direct Marketing Data Platform:
How a Global Cruise Line Improved
Their Marketing Effectiveness
Overnight
Today’s Presenter
John Dodd, EVPVirtual DBS, Inc.
North Kingstown, RI
401.667.7595
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Today’s Discussion
The Client
The Tool : V-DataMart
Live Demo
Ask Your Questions
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The Client
Operates 11 ships providing luxury
travel worldwide
Offers immersive cruise-tour
experiences in Alaska, Australia/New
Zealand, Canada, Europe and South
America
Celebrity is one of five cruise brands
operated by global cruise vacation
company Royal Caribbean Cruises,
Ltd.
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The Tool : V-DataMart
“A marketer’s best friend.”
Old School• Expensive (mid to high six figures)
• Slow to Market (six to twelve month deployment timeline)
• Lengthy learning curve
• Examples: Experian B2B, Equifax ConsumerTrak
V-DataMart• Inexpensive
• Speed to Market (just a few days…sometimes overnight)
• Almost no learning curve
• A fit even for very large companies like Celebrity Cruises, Visionworks, Chase Paymentech
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How does Celebrity use it?
Data “count, extract and analyze” online dashboard
Gives Celebrity execs on-demand access to their customer and prospect databases
Celebrity was using it within 24 hours to count, view and extract 20MM prospect records for all cruise types
Unlimited ability to expose any desired fields of data
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Why Celebrity Needed V-DataMart
Despite an expansive Siebel enterprise data
platform, Celebrity Cruises marketing executives
had no access to prospect data
V-DataMart now allows them to view, count,
extract and analyze 20MM prospect records,
complete with predictive scores showing their
likelihood to respond to any of 19 cruise offerings
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