S (Cont’d) Bldg./Flr.Sheriff ...............................................................................................7Site Plans, Subdivision (Planning/DSC) ...................................... 2-1School Administration .................................................................. 6-1Senior Citizen Tax Exempt (Commissioner of the Revenue) ....... 1-1Sheriff ...............................................................................................7Site Plans, Subdivision (Planning/DSC) ...................................... 2-1Small Claims Court (General District Court/Civil) .................... 10-2Soil Analysis (Agriculture) ......................................................... 14-1Soil and Water Conservation ...................................................... 14-1State Income Tax Information ...................................................... 1-1 (Commissioner of the Revenue)Storm Water Management (Public Works) ................................... 2-3Survey and Mapping (Public Works) ........................................... 2-3SWaM (Small, Women & Minority) ...............................................25T Tax Assessment of Boats, Automobiles, Mobile Homes, Recreational Vehicles, and Business Equipment (Commissioner of the Revenue) ....... 1-1 Business/Personal Property (Commissioner of the Revenue) .....1-1 Cigarette, Communications, Lodging, Meals, Short-Term Rentals, Utility, Retail Sales (Commissioner of the Revenue) ... 1-1 Real Estate (Real Estate Assessor) ......................................... 18-2Tax Payment of Deliquent Taxes, Personal Property, Real Estate and Trustee Tax (City Treasurer) ......................................................................... 1-1 State Income Tax Assistance and Estimated Payments (Commissioner of the Revenue) ............................................... 1-1Tax Relief Program- Disabled Veterans & Seniors, Military (Commissioner of the Revenue) ............................................... 1-1Temporary Mental Detention Orders (Magistrate) ........................7ATopographic Information (Planning) ............................................ 2-1Traffic Court - Adult ................................................................... 10-1Traffic Fines: Adult (General District Court) ................................................ 10-1 Juvenile (Juvenile and Domestic Relations Court Bldg.) .... 10A-1Traffic Signs/Marking Request (Public Works) ............................ 2-3Transit/Transportation Information (Planning) ............................. 2-1U Use Permits (Planning) ................................................................. 2-1VVariance (Planning/Zoning) .......................................................... 2-1Victim Witness Office ..................................................................10GVisitation, To File For (Court Services) .................................. 10A-GVolunteer Opportunities (Office of Volunteer Resources) ............ 1-2Voter Information (Voter Registration & Election) ..................... 14-1W, X, YWarrants: Civil/Criminal (General District) ............................................ 10-2 On File (Police/Services) ........................................................ 11-1 To Swear Out (Magistrate) ........................................................7A Warrant-In-Debt (Civil) .......................................................... 10-2

L (Cont’d) Bldg./Flr.Licenses: Business (Commissioner of the Revenue) ................................1-1 Contractor/Sub-Contractor (Commissioner of the Revenue) ..1-1 Dog and Cat (Treasurer) ...........................................................1-1 Duck Blind ...........................................................................10B-3 Fishing/Hunting ...................................................................10B-3 Marriage ...............................................................................10B-3MMagistrate ......................................................................................7AMail Services ...............................................................................5-1Maps (Mapping/GIS) ....................................................................2-3Marraige License/Commissioner ..............................................10B-3Mayor’s Office (City Hall Building) .............................................1-2Moving/Hauling Permit (Planning) ..............................................2-1NName Changes (Chancery) .........................................................10-3Notary Commissions ................................................................10B-3Nutrition Education (Agriculture) ...............................................14-2OOccupational Health ....................................................................18-1Office of Emergency Management .............................................20-1PParking Tickets (Treasurer) ...........................................................1-1Passports .......................................................................................1-2Paternity, To File For (Juvenile Court Services) .....................10A-GPayroll (City) ..............................................................................18-2Permits: Conditional Use, Right-of-Ways, Waterfront (Planning/DSC) .....................................................2-1 Occupancy Permit (H&NP) .....................................................18A Permits and Inspections Division .............................................2-1 (Building, Electrical, Plumbing, Mechanical) Police - Peddler, Solicitor, Taxi, Vending, Weapons ...............11-1Personal Property Assessments .....................................................1-1 (Commissioner of the Revenue) Planning ........................................................................................2-1Police Reports (Police/Services) .................................................11-1Pre-Trial Intake ...........................................................................10-1Probate .....................................................................................10B-3Probation: Adult ................................................................2520 Nimmo Pkwy Juvenile ................................................................................10A-GProtective Orders (Juvenile & Domestic Relations Clerk) ......10A-1Public Defender ..............................................................................24Public Utilities Inspections/Design and Construction .....................4Purchasing (Finance) ......................................................................25R Real Estate Assessments (Assessor’s Office)..............................18-2Real Estate Records/Transfers (Real Estate Assessor) ...............18-2Real Estate Taxes (Treasurer) .......................................................1-1Restitution Payments (Treasurer) ..................................................1-1Risk Management (Finance) ...........................................................22S School Administration ..................................................................6-1Senior Citizens Tax Exempt (Commissioner of the Revenue) .....1-1

E (Cont’d) Bldg./Flr.Employment (Human Resources) .............................................. 18-1Encroachment on City Property, Rights of Way; Sale of City Property; Land Acquisition (Public Works/Real Estate) ...............2-3Environmental Management (Planning) .......................................2-1Evictions (General District/Civil Court) .....................................10-2F Fence Permits (Planning/Zoning) .................................................2-1Felon Registration (Police/Services) ...........................................11-1Plats/Property Lines (Public Works/Engineering) ........................2-3File Room - Plats/Maps (Public Works/Engineering) ...................2-3 Financial Management (Agriculture) ..........................................14-2Fines (Circuit Court) ...................................................................10-3Fines (General District Court) ....................................................10-1Fingerprinting (Police/Services) ................................................ 11-1Fishing/Hunting (Commissioner of the Revenue/DMV Select) ...1-1Flood Zone Information (Public Works/Engineering) ..................2-34-H Youth (Agriculture) ..............................................................14-2GGardening (Agriculture) ..............................................................14-2GPIN Information (Public Works/Engineering) ...........................2-3Gun Permit (Circuit Court /Civil) ...............................................10-3Gun Permits (Police/Support) .....................................................11-1HHighway/Hauling/Moving Permit (Planning/Permits & Inspections) .............................................2-1Home Economics (Agriculture/Cooperative Extension) ............14-2Housing Code Enforcement (H&NP) ..........................................18AHousing Information, Rehabilitation, Section 8 (H&NP) ..........18AHuman Resources (Employee Relations, Staffing and Compensation, Occupational Safety and Health Services) .........18-1IInformation - 311 Citizen Services .................................................30Inspections: Commercial Right-of-Way (Planning) ......................................2-1 Residential Development, .........................................................2-1 Public Infrastructure,Underground Storage Tanks (Permits and Inspections) Inspections and Permits: Building, Electrical, Mechanical, Plumbing, ............................2-1 Trailer, Waterfront, Utility Inspections (Public Utilities) .........2-2 Zoning Inspections (Zoning) ....................................................2-1J, K Jail (Correctional Center) ..................................................................7Judgments ................................................................................10B-3Junked Vehicle Enforcement (H&NP) .........................................18AJury Assembly ............................................................................10-GJuvenile Detention Center ...............................................................27Juvenile Probation, Parole, and Intake (J&D Court) ...................10ALLand Acquisition (Public Works/Real Estate)...............................2-3Law Library .............................................................................10B-GLearning & Development ...........................................................19-1 Liability Claims (Risk Management) ..............................................22Library Administration ................................................................19-2

City of Virginia Beach Municipal Center OfficesA Bldg./Flr.Absentee Ballot (Voter Registration & Election) ........................14-1Accident Report, Copies (Police/Services) .................................11-1Accounts Payable, Accounting & Reporting (Finance) ................1-2Addresses and Street Names (Planning) .......................................2-1Adoptions (Circuit Court/Civil) ..................................................10-3Adult Probation ..................................................2520 Nimmo PkwyAgriculture Reserve Program .....................................................14-1ASAP (Alcohol Safety Action Program) ....................................10-1BBail/Commit to Jail (Magistrate) ...................................................7ABoat Registration .....................................................................10B-3Bonds: Subdivision (Planning/DSC) ....................................................2-1Budget/Allocate City Resources ...................................................1-3Building Codes/Permits (Permits and Inspections) ......................2-1Business License (Commissioner of the Revenue) .......................1-1CCASA (Court Appointed Special Advocate) .............................10B-1Census Information (Planning) .....................................................2-1Child Support, To File For ......................................................10A-GCity Attorney .................................................................................1-2City Auditor ..................................................................................1-3City Council (City Clerk) ..............................................................1-2City Manager ................................................................................1-2City Treasurer................................................................................1-1Civil Appeals/Cases ....................................................................10-2Civil Processing .......................................................................10B-1Clerk of Court: Circuit .............................................................................10B/10-3 Civil & Equity.........................................................................10-3 General District ..................................................................10-1&2 Juvenile & Domestic Relations Court ....................................10-3Code Enforcement .......................................................................18A (Housing & Neighborhood Preservation)Codes (Law Library) ................................................................10B-GCommissioner of the Revenue ......................................................1-1 Commonwealth’s Attorney .......................................................10B-2Community Corrections ............................................................10B-1Comprehensive Plan (Planning) ...................................................2-1Concealed Weapons Permit (Police/Services) ............................11-1Correction Center (Jail). ....................................................................7 Court Services Unit (Juvenile) ................................................10A-GCriminal Court (District Criminal Court) ...................................10-2Custody, To File For (Court Services) ....................................10A-GD Bldg./Flr.DD-214 Discharge Papers ........................................................10B-3Deed/Land Recordation ...........................................................10B-3Divorce Suits (Circuit Court) ......................................................10-3DMV Select (Commissioner of the Revenue) ..............................1-1Dog and Cat Licenses (Treasurer) ................................................1-1E Elected Officials and Election Information ................................14-1 (Voter Registrar)Emergency Management.............................................................20-1

Revised 8/2018

For 24/7 Information visit

Citizen Services 311 or (757) 385-3111

Monday – FridayHours: 24/7

Email: vb311@vbgov.com

Live Online Assistance: Chatwww.VBgov.com

Walk-Ins:2508 Princess Anne Rd - Bldg. 30

Monday – Friday8:00 a.m. - 5:00 p.m. MUNICIPAL CENTER MAP

Welcome to Virginia Beach

W (Cont’d) Bldg./Flr.Water: .......................................................................................... 1-1 Bills, Payment (Treasurer) ........................................................ 1-1 Conservation Program, Sewer Availability ............................... 2-2 Connection Fees, Sewer Service, Tap Location Weapons Purchase Permit (Police/Services) ............................... 11-1Wide Load Permit (Planning) ....................................................... 2-1Wills/Probate .............................................................................10B-3Workers Compensation (Risk Management) ..................................22ZZoning Appeals Board (Planning) ................................................ 2-1Zoning Enforcement (Planning) ................................................... 2-1

For further assistance,

Contact VB 3-1-1

Directory1. City Hall:

City Council Chamber; City Manager; Mayor; Commissioner of the Revenue; City Treasurer; City Attorney; City Clerk; Finance; Communications Office; Volunteer Resources, City Auditor, Budget & Management Services

2. Operations: Planning; Public Utilities; Public Works; Development Services Center; Permits & Inspections; Zoning; Traffic Engineering; Information Technology; City/Schools Print Services

4. Public Utilities Inspections/Design and Construction

5. Mail Services

6. School Administration: Superintendent; Teaching and Learning; Budget and Finance; School/Human Resources; Planning; Innovation and Accountability; Media and Communications

7 Correctional Center (Jail)

7A. Magistrate

8. Sheriff ’s Community Workforce

9. Building Maintenance

Judicial Center: 10. Circuit Court; General District Court; IT/AS Web Eng.

10A. Juvenile & Domestic Relations Court; Juvenile Probation; Parole; Intake

10B. Circuit Court Clerk; Commonwealth’s Attorney; Law Library (Wahab)

11. Police Department

12. Heating Plant

13. Fire and Rescue Station #5

14. Agriculture; Voter Information (Voter Registration & Election)

15. Police Community Engagement Unit

16. School Administration Annex; Administrative Support Services; Facilities Planning and Construction; Food Services

17. Information Technology/Systems Support

18. Human Resources; Occupational Safety and Health Services; Real Estate Assessor; Facilities Management; Records Management; Finance Payroll

18A. Housing and Neighborhood Preservation

19. Human Resources/Learning and Development; Library Administration; IT/RACS

21. Fire Prevention Bureau; Life Safety Education; STiR

22. Telecommunications (Information Technology); Risk Management (Finance)

23. City Attorney/Real Estate Division

24. Public Defender

25. Purchasing/SWaM/Minority Business Council (Finance)

27. Juvenile Detention Center

29. Police/Fire Fitness Center

30. Emergency Communications and Citizen Services/311

Municipal Center

311 or (757) 385-31112508 Princess Anne Rd - Bldg. 30

- HRT Bus Stops

- Recycling Center

2500

2400

Street Addresses:Building 1 2401 Courthouse DriveBuilding 2 2405 Courthouse DriveBuilding 4 2501 Courthouse DriveBuilding 5 2509 Courthouse DriveBuilding 6 2512 George Mason DriveBuilding 7 2501 James Madison BlvdBuilding 8 2565 Glebe RdBuilding 9 2569 George Mason DrBuilding 10 2425 Nimmo PkwyBuilding 11 2509 Princess Anne RdBuilding 12 2372 Mattaponi RdBuilding 13 2461 Princess Anne RdBuilding 14 2449 Princess Anne RdBuilding 15 2441 Princess Anne RdBuilding 16 2435 Princess Anne RdBuilding 17 2425 Princess Anne RdBuilding 18 2424 Courthouse DriveBuilding 19 2416 Courthouse DriveBuilding 20 2412 N Landing RdBuilding 21 2408 Courthouse DriveBuilding 22 2400 Courthouse DriveBuilding 23 2473 N Landing RdBuilding 24 2425 George Mason DriveBuilding 25 2388 Liberty WayBuilding 27 2533 George Mason DriveBuilding 30 2508 Princess Anne Rd