mvp comcamp 2014 (melbourne) - keeping up with office 365

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Keeping up with Office 365 MVP ComCamp, Melbourne 2014 www.paradyne.com.au 1

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My session from the MVP ComCamp in Melbourne on 22/03/2014 about how IT pros can attempt to keep up with Office 365 and its ever changing capabilities.

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Page 1: MVP ComCamp 2014 (Melbourne) - Keeping Up With Office 365

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Keeping up with Office 365MVP ComCamp, Melbourne 2014

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Who am I?

Office 365 MVP & vTSP Business owner Blogger Speaker

http://thecloudmouth.com@thecloudmouth

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Learn

Follow

Understand

Engage

Agenda

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Anything older than 12 months old is

garbage(Anything old than 6 months is bordering in irrelevant)

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Learn

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Introduction

Identity Managemen

t

Exchange Hybrid

Deployment

Exchange Cutover

Migration

Administering Office 365 for

Small Business Jump Start (exam)

Licensing Office 2013

and Office 365

Office 365 ProPlus

Deployment for IT Pros

Deploying Office as a

Service

Project Online

Business Intelligence

Faster Insights to Data with

Power BI

FastTrack Pilot

Microsoft Virtual Academy

http://www.microsoftvirtualacademy.com/product-training/office-365

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Exam 70-346: Managing Office

365 Identities and Requirements

Exam 70-347: Enabling Office 365 Services

http://www.microsoft.com/learning/en-us/office365-training.aspx

PowerShell

• Way more than you’d expect

Office Pro Plus

• It’s on there!

Identity management

• What are your options?

Microsoft Certifications

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Ignite

http://ignite.office.com

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Understand

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Office 365 Platform

Exchange Online

Exchange Online Archiving

Exchange Online Protection

SharePoint Online

Lync Online

Office Web Apps (Office Online)

Office Applications

Project Online

Yammer

Power BI

Click to insert Picture

Click to insert Picture

Click to insert Picture

Service Descriptions

www.office365sd.com

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http://technet.microsoft.com/en-US/office365/fp123607

Service Comparison

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http://technet.microsoft.com/en-us/office365/default

TechCenter

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Follow

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Office Blogs

http://blogs.office.com

Also includes:- SharePoint- Project- Visio

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Exchange Blog

http://blogs.technet.com/b/exchange/

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Lync Blog

http://blogs.technet.com/b/lync/

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Power BI Blog

http://blogs.msdn.com/b/powerbi/

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Yammer Blog

https://about.yammer.com/yammer-blog/

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MVP Blogs

http://www.office365mvps.com

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International User Group

http://www.office365union.com

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Tip of the day

http://www.office365tipoftheday.com

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Podcast

http://www.office365fm.com

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http://weblogs.asp.net/scottgu/

http://www.windowsazure.com/en-us/community/blog/

http://blogs.technet.com/b/ad/

Don’t forget about Windows Azure & Active Directory!

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Engage

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Office 365 Community

http://community.office365.com

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TechNet Gallery

http://gallery.technet.microsoft.com/

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Full of MVPs, Microsoft staff and general Office 365 pros

https://www.yammer.com/itpronetwork

Yammer - Office 365 IT Pro Network

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Adopt

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Office 2013 Click to Run Updates

http://support.microsoft.com/gp/office-2013-click-to-run

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Change Management

http://www.microsoft.com/en-us/download/details.aspx?id=40187

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Getting Started

http://office.microsoft.com/en-au/support/getting-started-with-office-365-for-business-FX104023545.aspx

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Staff Learning

http://office.microsoft.com/en-us/office-365-for-business-learning-center-FX102821134.aspx

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Behavior Start… Stop…

Collaborate openly on teams and projects

Start using a shared workspace for project files

Start communicating in shared forums to build history and onboard new members quickly

Stop using email attachments to distribute files

Stop closing off communication by discussing projects in small groups and e-mail

Create and contribute to shared content

Start storing content in a central location

Start using collaboration tools so all participants can contribute to drafts

Stop storing content locally

Stop sending document revisions as email attachments

Run effective meetings

Start using online meetings for interactive meeting experiences

Start using the shared workspace as the sole location for meeting content

Stop using pay-by-minute conferencing or booking unnecessary travel

Stop storing meeting content on my local computer

Maximize my productivity

Start using tasks to organize my day and presence to advertise availability

Start subscribing to information flows and using Search to connect to experts

Stop relying on traditional work practices and manual tools

Stop wasting time trying to solve problems others have already solved

Share my identity and expertise

Start actively maintaining my online profile to advertise my expertise

Start actively sharing my work and allowing people to follow me

Stop sending personal updates through email

Stop storing data where it can’t be found or reached

Engage with community and build a knowledge base

Start using social networks to interact with colleagues and keep informed of their activity

Start proactively sharing information and content in communities for reuse

Stop using e-mail for discussions on topics of interest

Stop limiting my network to my physical geography

Behavioural Changes

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Success Criteria Method/Source Metrics Example GoalIncreased adoption:

Increased usage correlates to user adoption of the technology.

Quantitative:

Office 365 reports

Mailbox usage

SharePoint usage

Lync IMs and conferences

Minutes of Lync audio used

Comparison of pre- and post-rollout usage reports will show increasing adoption of 10% per month.

Training effectiveness:

Increased usage correlates to training effectiveness.

Quantitative:

Office 365 reports

Qualitative:

End user surveys

Mailbox usage

SharePoint usage

Lync IMs and conferences

Minutes of Lync audio used

Employee satisfaction

Comparison of pre- and post-training usage reports will show increasing adoption per month.

Employee Net User Satisfaction score is 130+ based on the final training survey.

Reduced operating costs:

Increased adoption correlates to reduced third-party conferencing usage, travel time, and resource allocation.

Quantitative:

Office 365 reporting

Finance/Accounting reports

Help Desk reports

Travel and phone expense reports

Output measures

Mailbox usage

SharePoint usage

Audio conferencing billing and usage

Travel and phone expenses

Help Desk calls

Comparison of pre- and post- Office 365 reports will show cost savings.

Post-rollout usage of third party phone conferencing should show decreasing usage of 10% per month.

Increased productivity:

Increased adoption correlates to faster communication and decision-making, shorter time to complete tasks.

Qualitative:

End user surveys

Time required to complete projects Time to complete customer orders should drop by 15% within 6 months.

Improved collaboration:

Increased cross-team and cross-location communications.

Qualitative:

End user surveys

Employee satisfaction

Time saved

Teams that work from multiple locations will report improved feelings of connection with their teammates within 3 months of the Lync rollout. 

Improved employee satisfaction:

Flexible working options improve employee satisfaction through increased engagement, reduced stress, improved work-life balance.

Qualitative:

End user surveys

Employee satisfaction Employee satisfaction improves by 15% within 6 months.

Implementation Success Criteria

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Practice

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Office 365

MSDN

Windows Azure

Windows Server

Exchange Server

SharePoint

Server

Lync Server

Lab Environment

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Live & breathe it

Constantly reading

Perpetual labs

Multiple demo/lab environments

Access to MVP content

Member of the Microsoft PAC

Deep connections with product managers, engineering, support teams

Access to Microsoft CorpNet

Early adopter programs

How do I do it?

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Thank you@TheCloudMouth

http://www.facebook.com/TheCloudMouth

http://au.linkedin.com/in/loryanstrant/

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