my 1st 6 months - km program
DESCRIPTION
Presentation by Cory Banks at the 2008 KMAustralia conference on 22 July 2008.TRANSCRIPT
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C B kmy 1st 6 months Cory Banks
Knowledge Manager
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The Subconscious Decision
Where can I find the answer?the answer?
Personal ExternalFactorsKnowledge Resources
TrustEase of Access
PersonalResources
Subject Matter Expert
Ease of AccessEase of UseResources Expert
Word of MouthPrevious Experience
PersonalNetwork
GroupRepository
Previous Experience‐ Quality of Result
‐ TimelinessNetwork
Local
Timeliness
Knowledge
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We share knowledge with our colleagues to deliver f i l ll4 professional excellence.4
By eliminating organisational barriers that limit the sharing of knowledgeBy eliminating organisational barriers that limit the sharing of knowledge and resources
By listening consulting and responding with consideration to ourBy listening, consulting and responding with consideration to our colleagues’ needs
By actively sharing knowledge and working collaboratively and flexibly toBy actively sharing knowledge and working collaboratively and flexibly to deliver results
By continuously developing our personal skills and knowledge supportingBy continuously developing our personal skills and knowledge supporting our colleagues’ personal and professional development
By being innovative and creative in all our workBy being innovative and creative in all our work
By recognising that our performance as an industry leader requires the highest quality professionals working for major clients on the world’s mosthighest quality professionals working for major clients on the world s most challenging projects
By never settling for second bestBy never settling for second best.
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who am i?
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setting the scene
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the journey so far
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knowledge framework
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principles
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the road ahead
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key messages
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questions
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thanks