COMPANY PROFILEContact us @ MYKNOWLEDGE ARENA, 31-1 Jalan Indrahana 2, Taman Indrahana, Jalan Kuchai Lama, 58100 KUALA LUMPUR

Website: http:www.myknowledgearena.com

Social Media: http://www.facebook.com/zulkifleeabdullatiff/myknowledge arena

Email: myknowledgearena@gmail.com or zulkiflee@myknowledgearena.com

Tel: +603 7983 0299 Fax: +603 7981 4481 Mobile: +6019 6992541

At MYKNOWLEDGE ARENA, we have experience working with a number ofclients in a range of market sectors both in Corporate & Government. Theseinclude Oil & Gas, Banking, Telcos, Electronic, Business Consultancy,Professional Services, Manufacturing, Services, Managements, Health andConstruction.We work with clients in developing and delivering learning & developmentsolutions. MYKNOWLEDGE ARENA is an associate & training members withNUR LEMBAH PANGSUN RESORT GROUP, PERMAISURI RESORT GROUP,BAREFOOT INTERNATIONAL, ACTION TEAM CORPORATION SDN BHD,1ORANGE SDN BHD, ACTION DRIVEN SDN BHD, BUDI ANTARA SDN BHD andSIS CONSULTANCY.

Our Aims and ValuesWhen we founded the company, we had a clear vision of what we wanted tobe, the services we would offer, and how we wanted to establish and developrelationships with our clients.Of course, since then the world, the environment, our client's needs andexpectations and the economic conditions have changed! Like any business wehave evolved and developed but we believe our underlying values and beliefsare as valid today as they were then.

Our aspirationTo develop long term learning relationships with our clients and tobecome a mutual learning partner.How do we go about achieving those aims and expectations?It is a reasonable assumption that any business would have an aim ofdeveloping long term client relationships! We understand that this relationshiphas to be earned. How? We believe by delivering value.

Our Value is your learning & development partner … hence;Contributing to the on-going skills and knowledge of the people in our clients'businessesContributing to the achievement of our clients' business goals and strategies,by ensuring that the training and development we deliver is focused, relevantand aligned to their business priorities.

Contact us @ MYKNOWLEDGE ARENA, 31-1 Jalan Indrahana 2, Taman Indrahana, Jalan Kuchai Lama, 58100 KUALA

LUMPUR

Website: http:www.myknowledgearena.com

Social Media: http://www.facebook.com/zulkifleeabdullatiff/myknowledge arena

Email: myknowledgearena@gmail.com or zulkiflee@myknowledgearena.com

Tel: +603 7983 0299 Fax: +603 7981 4481 Mobile: +6019 6992541

Clerical Development

Program

Motivational Programs

Effective Communication Skills Program

Business Presentation

Skills Program

Corporate Team

Building Program

Leadership & Supervisory Development

Program

Our Products

My Personal Success Program(NEW)

Personal Effectiveness

Program

Etiquette, Protocol &

Social Skills Program(NEW)

Service Quality

Improvement Program

Our Structured Programs

5S Program

Six SigmaProgram

CORPORATE TEAM BUILDING

Each leader must take the opportunity to transform his/her „group‟ into a „team‟ status. When a

„group‟ has been upgraded into a „team‟ status, then quality, productivity, and the work

environment will significantly improve.

SYNOPSIS PROGRAMMES

LEADERSHIP &SUPERVISORY DEVELOPMENT PROGRAMME

MY PERSONAL SUCCESS PROGRAMME

CLERICAL DEVELOPMENT PROGRAMME

BUSINESS PRESENTATION SKILLS

SERVICE QUALITY IMPROVEMENT PROGRAMME

MOTIVATIONAL PROGRAMME

ETTIQUETTE , PROTOCOL & GROOMING PROGRAMME

PERSONAL EFFIECTIVENESS PROGRAMME

EFFECTIVE COMMUNICATIONS PROGRAMME

Play more positive roles by understanding and supporting new strategies - policies - plans

introduced by the company to overcome the present economic situation

Influence & Inspire, an element for Leaders. People remain a core asset that automation nor

machine can yet replace. To gain the competitive edge, these critical resources should be

developed to its fullest potential systematically and in a structured manner.

To understand the importance of effective communication in an organisation and To come up with personal improvement plan to enable each person to increase his

effectiveness.

The mannerism; Good Manners; Protocol; Custom, & culture. Protocol - Personal Matters &

Political Inclination, Religion and Organizational Regulations.

To understand the organization‟s challenges, vision, objectives & core values, and to create a new

service mindset among the frontline staff.

To internalize the importance of having the Service Mindsets in „Enriching & Delighting Guest

Experience‟.

This programme touches important aspects of organizational excellence. Any organization would

like to have its expectations of vision, mission, objectives and strategies cascaded down to its staff

efficiently and effectively. However this needs good systems and people in the organization to

play their roles in making the expectations met.

The future of every organization depends on its workforce. Organizations cannot survive if their

workforce is not willing to adapt and adopt the strategies and expectations designed to handle the

economic and business challenges. This programme is aimed to train participants to critically

analyse how the current business scenario might affect their organization, career, and personal life.

Image builds power, acceptance and respect. Life is full of moments when you don‟t

know exactly what to do & become more confident when communicating with others

especially when you are required to present in public. Besides learning how to manage

relationships, you will learn also how to properly structure your presentations, how to use visual

aids, gestures and speaking postures using our 5-point approach.

Maintain high motivation level at all time and a self starter.

Take a pro-active measures in anticipating its adverse impact to personal, family and

organization.

Domestic Inquiries & Dismissal

Executives & Supervisory Development

Training Needs

Analysis

Service Excellence

Interventions(NEW)

Entrepreneurial DevelopmentStrategic

Planning

Our Services

Consultanies Serivces

NEW# Package Program : 3 Day 2 Nite OR 2 Day 1 Nite# Program Pakej : 3 Hari 2 Malam atau 2 Hari 1 Malam** which depends on your choice & customization

Glimpes @ our programs sorotan program-program kami

Our program is in Dual LanguageBahasa Melayu & Bahasa Inggeris

IN DOOR

OUT DOOR

* Perbadanan Usahawan

Nasional Berhad

* United Engineers Malaysia

* Permodalan Nasional Berhad

* Pos Malaysia Bhd

* PUSPAKOM

* KTM Berhad

* Alam Flora Sdn Bhd

* Motorsikal & Enjin Nasional

Bhd (MODENAS)

* Heitech Padu Berhad

* Software Alliance

* Malaysian Agriculture Resarch

& Dev. Institute

* FELDA Palm Industries Sdn

Bhd

* MARA Holding Bhd

* Transnasional Express Berhad

* Harlow’s Malaysia Sdn Bhd

* ABF Sdn Bhd

* Arab-Malaysian Finance

Berhad

* Institut Jantung Negara

* PETRONAS Dagangan

* PETRONAS Carigali

* Dorsett Regency Hotel

* Econlink Sdn Bhd

* Martell (Malaysia) Sdn Bhd

* Matshusita Electronics (M) Sdn

Bhd

* Matshusita HRD Centre

* Toshiba Electronics (M) Sdn

Bhd

* Omron (M) Sdn Bhd

* SIPRO Plastics Sdn Bhd

* Metraplas Industries Sdn Bhd

* EP Polymers (M) Sdn Bhd

* Island & Peninsular

* Kolej Yayasan Melaka

* Persatuan Usahanita Malaysia

* Malaysian Tobacco Company

Bhd

* Akademi Kastam Diraja

Malaysia

* Dewan Bandaraya Kuala

Lumpur

* Syarikat Perumahan Pegawai

Kerajaan (SPPK)

* KEJORA

* Bank Negara Malaysia

* Kementerian Perdagangan

Dalam Negeri & Hal

Ehwal Pengguna

* Kementerian Pembangunan

Luarbandar

* PERDA

* SOCSO

* Lembaga Getah Malaysia

* Lembaga Kemajuan Ikan

Malaysia

* Lembaga Koko Malaysia

* Jabatan Perancangan Bandar &

Desa

* KEMAS

* Badan Pencegah Rasuah

* Yayasan Pahang

• Kementerian Kesihatan, IMR

• MISC Bhd

• Prasarana Bhd

• Bank Muaamalat

• CARSEM Sdn Bhd

• TH Properties

• I & P Sdn Bhd

• Paycomm Sdn Bhd

• Bintulu Port Sdn Bhd

• CIMB Bank

• SME Bank

• JKR HQ

• Yayasan Guru Malaysia Bhd

• DENSO (M) Sdn Bhd

and still growing !!!!

Pelanggan Kami

Barisan Fasilitator

MYKNOWLEDGE ARENA

Barisan Fasilitator adalah yang diiktiraf dan memiliki sijil kejurulatihan dari Perbadanan Sumber Manusia Bhd, Kementerian

Sumber Manusia, Malaysia dan badan-badan pengamal yang lain

ZULKIFLEE ABDUL LATIFF

(EXECUTIVE DIRECTOR)

SULEIMAN SAAID

(MANAGING DIRECTOR)

LEARNING DEVELOPMENT

MOHD ROSLAN MOHD ZAIN

AHMAD FAUZAN OTHMAN

CONSULTATIONS

SULEIMAN SAAID

DR AHMAD YUSRI BANI HASHIM

DR ROZIANA SHAARI

BUSINESS DEVELOPMENT

HAYATI MAT YAACOB

(DIRECTOR)

HASLINDA MOHD YUSOFF

(EAST REGION)

MOHD HANIFF MAT YAACOB

(NORTH REGION)

ROZIANA SHAARI

(SOUTH REGION)

MOHAMAD ZAINI HJ BADRON

(RESEARCH & DEVELOPMENT)

MYKNOWLEDGE ARENA ORGANISATION CHART

Zulkiflee is the Principal of MyKnowlede Arena . Zulkiflee obtained his first degree, BA (Hons) in Mass

Communications (Journalism) from MARA University of Technology and his Master‟s in Human Resource

Development (Training & Development) from Putra University of Malaysia. The first degree and Masters

degree was done during his working career.

He began his working career as a Second Lieutenant. Working his way through the ranks, he was

subsequently promoted to Major and transferred to several Air Bases throughout the country. Among the

Air Bases were; Kolej Tentera Udara (Alor Setar), RMAF Basic Training Center (Ipoh), Kuantan Air Base,

Subang Air Base, Kuala Lumpur Air Base and RMAF Headquarters.

Zulkiflee joined the Royal Malaysian Air Force in 1992, a Malaysian Defence Force involved in

Management, Training & Development and Lecturing. It was during handling Public Relations Officers for

the RMAF, Zulkiflee discovered that his true passion was for human capital development & Public

Relations and was quickly entrusted to oversee the RMAF‟s human resource training, public relations

issues and administrative functions. Zulkiflee is a firm believer that a key function of the human resource

department is to be able to unlock and realize each employee‟s true and maximum potential through

human capital development. After leaving the RMAF, Zulkiflee lectured for the National Service students in

Gender and Culture programs for one year before joining Focus Learning.

Zulkiflee was with Focus Learning over two years. Zulkiflee brings into his classes his prior exposure to the

training world together with his wealth of experience in the field of human resource and training &

development thus giving him the ability to make complex or technical information easy to understand,

particularly with groups who have varying levels of knowledge hence offers and presents a nicely balanced

perspective to his participants. With a wide list of clients being facilitated by Zulkiflee, from MISC Bhd, ABF

Sdn Bhd, Bintulu Ports Bhd, Paycomm Sdn Bhd, SME Bank, CIMB Group, Bank Muamallat, JKR, Ministry

of Health (IMR), CARSEM Sdn Bhd, Elekrik Sola (M) Sdn Bhd, Perodua Sdn Bhd, Island & Peninsular Sdn

Bhd, TH Properties, Prasarana Bhd and many more.

Zulkiflee is typically invited to conduct programs on Management, Public Relations, Gender and Culture

programs for the Royal Malaysian Air Force, the National Service and Focus Learning. Currently, Zulkiflee

has vast experience in over 12 soft skills programmes, namely Corporate Team Building, Leadership &

Supervisory Development, Motivational, Effective Communication Skills, Business Presentation Skills &

Service Excellence.

LEAD FACILITATORZULKIFLEE ABDUL LATIFF

FACILITATOR

SULEIMAN

MA Anthropology & Sociology (Uni. ofMalaya) 1980

BA Hons. (Uni. Of Malaya) 1974

SULEIMAN was a Tutor at the University of

Malaya before joining the Prime Minister's

Department as a Research Coordinator and

later spent almost 8 years as a Training and

Research Consultant at the National Institute

of Public Administration (INTAN).

Before setting up BUDI ANTARA, he was

serving Malaysia Airlines (MAS) as the

Management Training Controller. He was also

appointed a Resident Trainer with Perbadanan

Usahawan Nasional Berhad (PUNB) and

MARA Holding.

SULEIMAN is also a Licensed Instructor for

Kepner-Tregoe‟s Problem Solving & Decision

Making Workshop and owns a Professional

Instructor‟s Certificate from IATA (Geneva).

SULEIMAN‟s major interests include

Organisational Development, Human

Behaviour and Motivation, Teambuilding and

Counseling. He had conducted many training

programs for both the private and public

sectors including Permodalan Nasional

Berhad, Perbadanan Usahawan Nasional

Berhad, United Engineers Malaysia, Pos

Malaysia Bhd, KTM Berhad, PUSPAKOM,

Alam Flora Sdn Bhd, Motorsikal & Enjin

Nasional Bhd (MODENAS), Heitech Padu

Berhad, PETRONAS Dagangan, Martell

(Malaysia) Sdn Bhd, Matshusita Electronics

(M) Sdn Bhd, Matshusita HRD Centre, Ministry

of Domestic Trade and Consumer Affairs,

Ministry of Youth and Sports, and many others.

FasilitatorMohamad Zaini Bin Hj Badron

Zaini adalah graduan Bachelor of Science in Human

Development daripada Universiti Putra Malaysia.

Memulakan kerjaya di bidang latihan, beliau bertugas

di dalam menguruskan dan menyelaras pelbagai

program latihan korporat. Minatnya yang mendalam

berkenaan teknologi pembelajaran dan sains minda

telah memberikan keyakinan di dalam mengendalikan

juga menyediakan program latihan.

Sepanjang kerjaya beliau, Zaini berpeluang mengenali

dan bekerjasama dengan penceramah antarabangsa

seperti Roy Ashworth dari SCQuARE International,

Valentina Stolar dari Aspire International dan Steven

Lesser dari InfoWorks International. Pendedahan

sebegini meningkatkan keyakinan dan keupayaan

beliau di dalam mengendalikan juga menyediakan

program latihan seperti Pembangunan Diri,

Perkhidmatan Cemerlang, Kemahiran Kepimpinan dan

Pembangunan Pasukan.

Kini, dengan pengalaman lebih daripada 10 tahun, Zaini

telah mengendalikan program untuk pelbagai peringkat

pekerja. Pengendalian latihan yang berkesan, dinamik

dan ceria telah memenangi hati peserta-peserta

daripada pelbagai syarikat seperti AIROD, Securities

Commission, Malaysia Airports Holdings Berhad,

Petronas Management Training Academy (PERMATA),

Institut Jantung Negara (IJN), Bank Pertanian Malaysia,

Saujana Consolidated, International Islamic University of

Malaysia, Syarikat Air Terengganu (SATU) dan

Radicare.

Di arena antarabangsa, Zaini juga telah menjalankan

program latihan dengan PT Bank Buana Indonesia Tbk

(BBI) dan Telekom Brunei Berhad (TelBru) yang telah

meraih manfaat hasil pengalaman beliau yang luas

melalui Program Perkhidmatan Cemerlang. Kemahiran

beliau di dalam menterjemahkan konsep perkhidmatan

dalam konteks manusia telah membuat program ini

meraih kejayaan dan pujian.

Zaini merupakan seorang Jurulatih Bertauliah di bawah

Pembangunan Sumber Manusia Berhad (PSMB).

Catatan pencapaian, beliau juga telah dilantik sebagai

Pakar Dalaman (Subject Matter Expert) untuk Program

Perkhidmatan Cemerlang semasa berkhidmat di Focus

Learning Corporation Sdn Bhd. (2002-2008)

Dr. Ahmad Yusri B.

Bani Hashim M.D

adalah pengamal perubatan

alternatif berasaskan sains

kerohanian dan juga juru-perunding dalam bidang

latihan dan motivasi.

Antara kursus-kursus yang beliau pernah

kendalikan adalah Kursus Pengurusan Stress,

Mind Power, EQ - Team Motion, Perkhidmatan

Pelanggan, Usahawan Digital , Keusahawanan

Untuk Siswazah, Anjakan Paradigma, Kecerdasan

Emosi (EQ), Kecerdasan Spiritual ( SQ ), Bina

Insan ( Hijrah Insan ), Nilai Sejagat, Strategic

Mind Development, Strategic Entrepreneurship

dan kursus yang berkaitan dengan rawatan

alternatif. Antara firma atau syarikat yang pernah

menerima khidmat latihan adalah Island &

Peninsular Berhad, Keretapi Tanah Melayu

Berhad, PKNS Engineering and Construction

Berhad, SIRIM Berhad, Lembaga Zakat Selangor

Berhad, Haris Bakar Management, Smartshop,

Shahira Development Sdn Bhd, Cleopatra

Cosmetic, Lavish Spa & Beauty, Imteq Solutions,

Jabatan Perikanan Malaysia, IADP, PERDA,

Learn A Trade Academy Sdn Bhd, CyberSecurity

Malaysia, Boss Academy, Palmaju Edible Oil Sdn

Bhd, LHDN, Institut Pengurusan Kesihatan (IHM)

Gano Excel Sdn Bhd, MPAJ, MARA, UPM ,

HUKM, PERKESO, Antah Insurance Broker, Mat

Salai Sdn Bhd, Hospital KPJ dan lain-lain lagi.

Dalam kaedah perubatan kerohanian, beliau

adalah Master dalam kaedah rawatan Reiki,

Karuna-Ki, Imara Reiki, Kundalini-Reiki dan

Mindpower. Pencapaian akademik pula, beliau

adalah graduan lepasan UITM tahun 1989 dalam

jurusan Diploma Pengurusan dan Perniagaan.

Mendapat „doktorate‟ dalam Perubatan Alternatif

pada tahun 2003 di Open International University

for Complementary Medicines , Colombo, Sri

Lanka. Pada tahun 2004, dilantik menjadi

penyelidik saintifik berlesen dalam bidang

„Resonant Field Imaging‟ dari Institute of Technical

Energy Medicine Inc. USA. Memperolehi Diploma

Perubatan Herba dari Oriental Medical Institute of

Hawaii, USA ( 2004 ).

Mendapat Royal Fellowship Complementary

Practitioners dari Open International University for

Complementary Medicines di Colombo, Sri Lanka

2004.

2005 -2006 ahli jawatan kuasa dalam Persatuan

Komplementari Terapi Malaysia ( MSCT ).

2008 – Pengamal Energy / Information Medicine (

Inergetix )

FASILITATOR

Ahmad Fauzan Othman is a

certified trainer under HRDC (Pembangunan

Sumber Manusia, PSMB) and focuses on self-

development topics towards personal and team

productivity. Over the years he has trained various

level of employees from the private and public

sector.

Since 2006, Fauzan has been actively teaching

Japanese Language where he also shares the

beauty of the Japanese culture and spirit. With this

approach he has a proven track record in coaching

his students to pass the Japanese Language

Proficiency Test (JLPT).

Apart from training and teaching, Fauzan is also a

writer. His first book on learning management

through football entitled “Strategi Berpasukan Untuk

Berjaya - Cemerlang & Menang Cara Bola Sepak”

was published by PTS Millenia in 2006. His second

book, a self-publish effort in 2010 uniquely titled

“Rahsia Kyoumi No Chikara” based on a Japanese

motivation concept touches on the Power of

Interest.

Fauzan obtained his early education in Madison,

Wisconsin USA and Hull England. He then

furthered his higher education in Engineering at the

Hakodate National College of Technology, Japan.

During his years abroad he was able to experience

the Japanese culture in general and considered

himself blessed with the opportunity to live through

the working culture of the Japanese people.

His list of clients include, AEON Jusco, PERODUA,

TOYOTA ASSEMBLY, ING Insurance Berhad,

Eraman (Airports Niaga Berhad), UDA Holdings

Berhad, MPOB, AVON, TELEKOM Smart School,

Wacoal, Kementerian Dalam Negeri, Kementerian

Pembangunan Wanita, Keluarga & Masyarakat, and

many more.

FASILITATOR

Roslan mempunyai pengalaman kerja dalam sektor Korporat/Swasta selama lebih 21 tahun di mana 16

tahun di dalam Industri Automotif dan berkaitannya. Bermula dengan jawatan Eksekutif Akaun dan

Pentadbiran, Roslan menempuh pelbagai rintangan termasuk pengalaman melalui cabaran ekonomi dunia

sehingga berjaya dalam kerjaya sebagai Pengarah Kewangan dan Operasi di SAMATA Industries Sdn. Bhd.

Melalui SAMATA dan bekerjasama dengan Kementerian Pembangunan Usawahan dan Koperasi di antara

tahun 2007 dan 2009, Roslan berjaya mendidik Usahawan Bumiputra dalam bidang perniagaan Bengkel

Motosikal dengan membuka minda mereka melalui perubahan “Mindset” untuk bersaing dalam bidang yang

didominasi kaum lain. Beliau pernah dijemput dan memberikan ceramah Usahawan dalam Gerak

Usahawan peringkat Negeri dan Negara pada 2008-2009. Beliau mendapat anugerah penceramah daripada

INSKEN. Roslan juga berjaya di bidang CRM apabila mengetuai dan menguruskan Kad Loyalti PETRONAS

(Kad Mesra) pada 2004 sehingga mengumpul 1.8 juta ahli.

Program Latihan yang pernah dikendalikan oleh Roslan di antaranya adalah Entrepreneurship and Services

, Delivering High Impact Training, The Service E.D.G.E, Success Begins With Me, Dynamic Leaders

Programme, Managing Expectations, Task and Time, Team Development Program, Employment Mindset

and Personal Development, Developing and Managing Your Business, Winning Tools for Leaders, Winning

Tools for Communications, Shared Values dan My Job My Pride. Di antara Pelanggan Korporat yang

mengambil bahagian adalah Telekom Malaysia, TNB, Jabatan Kesihatan Pahang, Hospital Tengku Ampuan

Afzan, Kumpulan Perubatan Johor, SME Bank, BERNAS, Celcom, Carsem (M) Sdn Bhd, Pos Malaysia,

Puspakom dan EON Berhad.

Roslan berpegang kepada prinsip “Sharing is Caring”.

Mohd Roslan Mohd Zain seorang “Training Consultant” berkelulusan Sarjana

Pentadbiran Perniagaan (MBA) dari University Teknologi MARA pada 2003 di Shah

Alam, Ijazah dan Diploma Perakaunan dari Institut Teknologi MARA (sekarang

dikenali sebagai UiTM) pada 2001 dan 1989. Roslan juga menimba ilmu di Charles

Stuart University, Australia secara sambilan dalam bidang Pengurusan Pemasaran

melalui IGS/HELP University College pada 2006. Roslan adalah Ahli Bersekutu

(Associate Member) dengan Institut Pengurusan Malaysia/Malaysian Institute of

Management (MIM) semenjak 1995.

FASILITATOR