myworld e-portfolio project a case study and usability study ellen lessner abingdon and witney...

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MyWorld e-Portfolio Project A case study and usability study Ellen Lessner Abingdon and Witney College George Roberts Oxford Brookes University 22 June 2006

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MyWorld e-Portfolio Project A case study and usability study

Ellen LessnerAbingdon and Witney College

George RobertsOxford Brookes University

22 June 2006

Abingdon and Witney College 2

With thanks to…• Richard Francis

• Fawei Geng

• Neil Smith

• Zack Wragg

• Liam Kilgarriff

• Ian Ibbotson

• Rob Tice

• Stan Stanier

• Joe Rosa

• Sasha East

• Shirley Borrett

• Chris Foss

• John Webber

• Bonnie Ferguson

• Edwina Bell

• Artie Vossell-Newman

Ellen LessnerIrmgard HuppeRhona SharpeJim HyndmanNick JeansDave PickersgillSeb SchmollerJulia DugglebyAlan DibbleAnne JonesRuth HilbourneAlice FoxCherie WoolmerJohn LidgeyGlenis LambertAdja Ciciand many many more

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Travel required

Access to HE in FE

ProfessionalPathways

Professional CVs forRecruitment

HND Multimedia

Access to Art

PGCE Primary

Refugees in HE

Arts Foundation Wine Studies

Brookes: Social CareBrookes:

Certificate Teachingin HE

CMALT

BLITZCV Builder

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myWORLD Project Aims• Implement the Petal ePortfolio Software and

pilot up to 10 case studies in post compulsory education

• Evaluate these case studies and their impact on learners and institutions

• Develop a stable installation configuration of the Petal ePortfolio tool and pilot this installation on at least four servers

• Enrich the eportfolio experience for the learner by integrating Web Services

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e-Portfolio Programme

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Key scaling issues

1. installation

2. localisation of the hierarchy

3. localisation of the presentation template(s)

4. localisation of the UI (principally as regards data input)

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EvaluationOSP1.5 not good enough (but we knew that)• Wait for 2.1 on Sakai - out now

– But, only suited for institutions with high IT readiness factors

• Develop “simple” appropriate technology solutions for smaller institutions– e.g. php “CV Builder” as a Moodle activity to be

run in a Moodle module

• Learner centred?– less so than some e-portfolio systems– but, are any?

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Higher Education Oxford Brookes University, Health and Social Care: “Fit for Practice” – E-

portfolios as tools in competency assessment for future social workers University of Brighton, Arts and Music Degree

Further Education Abingdon and Witney College: Tutorial process on an Access to HE course Plumpton College, Wine Studies: Mature students HND – BA/Sc level Sussex Downs : HND Media studies

Adult Community Education CUPP: Refugees: Variety of literacy levels plus ESOL CUPP: Community Arts: Entry level literacy Oxon CLSU: CV creator

Professional Institutes CILIP: E portfolios for practical use by a professional body CMI: e-portfolio for Chartered Professionals CIPD: ePortfolio alternative to CV ALT: Learning Technology Professionals

MyWorld Scenarios

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Access to HE – Tutorial module

The plan was…Use the ePortfolio to begin the reflective

process needed to produce a good personal statement for a UCAS application

Make the ePortfolio available to the interviewing tutor at the university

Be a third type of CV – part of the criteria for tutorial credit

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What the students (both IT novices) said…

“I wish this worked better. It is really useful to put all your experiences and qualifications in one place.”

“When I went for my interview, I was the only one there who knew what an e-Portfolio was! I was really chuffed to be able to hold my own with the tutor who interviewed me.”

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What happened in reality…

The software didn’t work until October so the students didn’t use it to reflect on their ‘life’ experiences to develop their UCAS statement.

Graphic guides needed designing for each step of using PETAL.

Customising the software to suit the students was not straightforward.

I had help from others but PETAL was located on the ALT server and I’m not technical!

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Lessons learned

The learners really liked the idea of the e-Portfolio and were disappointed that it didn’t work better.

The software has to work from the start of the year. It must be easy to customise to suit the group and

easy to use by the individual. Too many logins were involved for the IT novice – the

network, the VLE, remote access if off site and the PETAL login

Use of the e-Portfolio had to be linked to a credit or there wouldn’t have been any incentive for them to use it in its current state.

A considerable amount of time was needed to demonstrate it and to sit with those who were not IT competent.

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Petal and Accessibility Meetings

June 05 with George Roberts and Ellen Lessner Initial look at what accessibility tools worked and

what needed further consideration 13 October with TechDis, K-Int, selected Case

Study partners Agreed to produce an accessibility report using

TechDis expertise December 2006 with Alistair McNaught and Ellen

Lessner Looked at the practical issues of accessibility

(accessibility statement) Commissioned Peter Rainger to do an accessibility

audit (now completed)

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Accessibility and usability

Formal ‘accessibility’ testing might show Petal is ‘accessible’

Is it usable by the range of people included in the case studies?

‘Wish’ list contains features which cross the boundary

“…the concept of needing helpsheets is a bit of a dead giveaway regarding usability…. I don’t see many helpsheets on Amazon!”

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Examples from the ‘wish’ list

Accessibility statement to include how to customise browser views for font/size/colour and a link to free TechDis toolbar

Accessibility statement link here (first in line) on all pages. Statement to include link to TechDis tool download plus how to customise browser options

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Back button on each page plus symbol explanation

If you use the browser back button, you can get thrown out of the portfolio

Back button needed on all pages or browser back button will be used (also back to Welcome page)

Key to what the symbols mean on each page (information/delete/add/edit)

back

Key to symbols1. delete

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Customise settings before or on entering Petal

User preferences could be available on the Welcome page with links, including back to the Welcome page, on all other pages

If possible to customise setting or choose a different look of PETAL, option here.

‘Enter’ ‘Share’ on centre page should be hyperlinks as well as menu on the side (usability/accessibility)

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Pop up comments

Used on some areas – ‘add’ and ‘delete’ – but not on ‘edit’

No comment pop up to say ‘edit element (as it does with ‘add’ and ‘delete’)

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The ability to manage what displays on a screen is fundamental to accessibility

Management of the data structure Publishing and then being unable to edit or

hide various elementsTemplate output Setting user preferences as part of

PETAL instead of relying on browsers, Windows/Mac interface or independent software

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Was it worth doing?

We have said ‘yes’ to participating in the extension to the project if the software upgrade increases usability.

Everyone has seen the value of it in the long run. A colleague who used it decided to apply for a management position.

For more information: [email protected] 01235 [email protected]

01865 484871

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AWCBlitz Plump ALT

K-IntJoe

Rosa

OCSLD

Brookes

Interoperation

Continuation

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Continuation project aims• Implement OSPv2.1 software• Repeat a cycle of trials with three successful case

studies– Abingdon and Witney College, access to HE in FE – Plumpton College, career planning in Wine Studies– ALT, Certified Member of ALT scheme (CMALT)

• Run a CPD trial with academic staff at Oxford Brookes University

• Implement PHP-based CV builder, in a Moodle course and trial– Blackbird Leys Community IT Hub

• To test interoperability between – the CV Builder and the ALT CMALT system– the Brookes CPD system and the ALT CMALT system

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Thank you!Thank you!

George RobertsOxford Brookes University

[email protected]

+44 (0) 1865 484871+44 (0) 7711 698465

Ellen LessnerAbingdon and Witney College

[email protected]

+44 (0) 1235 216276