nacstat faq v2 - usa · 2015. 9. 11. · googlechrome& %...

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NACStat FAQ’s Background This is a supplementary document created to assist with problems one may be having using the NACStat (also called iMIS) website. This document will continue to be updated as new issues are uncovered and resolved. If you download this document to your personal computing device, please make sure to update it often so you have the most recent copy. It might be better to bookmark this document’s URL or webpage so you automatically will have the most current copy. Table of Contents NACStat FAQ’s ......................................................................................................................................................................................... 1 Background ......................................................................................................................................................................................... 1 Table of Contents .............................................................................................................................................................................. 1 Terminology ........................................................................................................................................................................................ 2 iMIS or NACStat ............................................................................................................................................................................ 2 Browser ............................................................................................................................................................................................ 2 How To Tips ............................................................................................................................................................................................. 4 ADD and DELETE an attendance record ............................................................................................................................ 4 Issues........................................................................................................................................................................................................... 8 Internet Explorer – newer versions ..................................................................................................................................... 8 Pop Up Blocker.............................................................................................................................................................................. 8 Windows 10.................................................................................................................................................................................... 9

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Page 1: NACStat FAQ v2 - USA · 2015. 9. 11. · GoogleChrome& % Fromthe%menu%in%the%upper%right%corner,%click%About*Google*Chrome%andyou’llgetthefollowing:%

NACStat  FAQ’s  

Background  This  is  a  supplementary  document  created  to  assist  with  problems  one  may  be  having  using  the  NACStat  (also  called  iMIS)  website.  This  document  will  continue  to  be  updated  as  new  issues  are  uncovered  and  resolved.  If  you  download  this  document  to  your  personal  computing  device,  please  make  sure  to  update  it  often  so  you  have  the  most  recent  copy.  It  might  be  better  to  bookmark  this  document’s  URL  or  webpage  so  you  automatically  will  have  the  most  current  copy.  

Table  of  Contents  NACStat  FAQ’s  .........................................................................................................................................................................................  1  Background  .........................................................................................................................................................................................  1  Table  of  Contents  ..............................................................................................................................................................................  1  Terminology  ........................................................................................................................................................................................  2  iMIS  or  NACStat  ............................................................................................................................................................................  2  Browser  ............................................................................................................................................................................................  2  

How  To  Tips  .............................................................................................................................................................................................  4  ADD  and  DELETE  an  attendance  record  ............................................................................................................................  4  

Issues  ...........................................................................................................................................................................................................  8  Internet  Explorer  –  newer  versions  .....................................................................................................................................  8  Pop  Up  Blocker  ..............................................................................................................................................................................  8  Windows  10  ....................................................................................................................................................................................  9  

   

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Terminology  

iMIS  or  NACStat  The  website  https://www.nacusastat.org  has  often  been  referred  to  as  iMIS.  You  might  notice  that  this  document  refers  to  it  as  NACStat  instead.  Why  is  that?    The  system  behind  all  this  membership  information  is  called  iMIS,  yet  this  website  is  a  customized  subset  of  what  iMIS  can  actually  do.  The  key  here  is  that  it’s  a  “statistics”  website  and  only  a  SUBSET  of  what  iMIS  can  really  do.  That’s  why  a  number  of  functions  of  administering  membership  has  to  be  done  in  the  Chicago  Administrative  office  using  the  backend  iMIS  system.  

Browser  Sometimes  we’ll  ask  you  what  browser  and  version  you  are  using.  What  is  a  browser?    A  browser  is  the  computer  application  that  you  use  to  look  at  Internet  websites.  Depending  on  what  type  of  device  you’re  using  (e.g.  desktop  computer,  laptop  computer,  smart  phone,  tablet,  etc.)  your  browser  could  be  any  of  the  applications  listed  here:  

•   Internet  Explorer  •   Mozilla  Firefox  •   Google  Chrome  •   Apple  Safari  •   Opera  

 We  sometimes  will  ask  you  what  version  you  are  using.  This  is  because  as  things  changes  and  new  versions  come  out,  issues  inevitably  come  about.  Here  are  examples  of  how  you  find  what  version  you’re  using.  

Internet  Explorer    From  the  menu  system  click  Help  à  About  Internet  Explorer  and  you’ll  get  the  following:    

 

Mozilla  Firefox    From  the  menu  system  click  Help  à  About  Firefox  and  you’ll  get  the  following:    

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Google  Chrome    From  the  menu  in  the  upper  right  corner,  click  About  Google  Chrome  and  you’ll  get  the  following:    

     

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How  To  Tips  

ADD  and  DELETE  an  attendance  record  When  a  congregation  holds  either  a  Group  Devotional  or  a  Small  Group  Devotional  event,  this  is  considered  an  “Attendance  Only”  type  of  event.  This  type  of  event  does  not  require  a  voucher  to  be  generated.    This  document  outlines  the  steps  to  add  or  delete  this  type  of  event.  

ADD  an  attendance  record  1.   From  the  left  hand  menu,  under  the  Events  section,  click  “Generate  Attendance  Record”  

 

   

2.   Under  Select  an  Event  Type  click  the  dropdown    

     

3.   Select  the  type  of  event  you’re  entering  from  the  list  and  Click  “Continue”    

   

4.   Verify  the  type  of  event  you’re  entering  is  correct,  then  click  “OK”    

   

   

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5.   Enter  all  fields  as  appropriate,  then  click  “Generate  Report”    

   

6.   Verify  all  information  is  correct,  then  click  “Submit  Voucher  Details”    

   

7.   Upon  successful  completion  you’ll  receive  a  confirmation  screen  like  below.    

       

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DELETE  an  attendance  record  1.   From  the  left  hand  menu,  under  the  Events  section,  click  “Review  Attendance  Records”  

 

   

2.   From  the  list  of  attendance  records,  click  on  the  one  you’d  like  to  delete    

   

3.   Read  the  instructions,  then  click  “Delete  this  Attendance  Record”    

   

4.   Review  the  event  details  to  make  sure  this  is  the  one  you’d  like  to  delete,  then  click  “Delete  Attendance  Record”;  if  you’re  unsure,  click  the  “Cancel”  button  to  go  back  to  the  list  of  events  

 

   

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5.   After  deleting  the  event  you  will  receive  this  confirmation  screen    

   

6.   After  5  seconds  you  will  be  taken  back  to  the  Review  Attendance  Screen  page  where  you  will  see  the  event  is  delete  

 

   

     

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Issues  

Internet  Explorer  –  newer  versions  We’re  finding  that  people  using  Internet  Explorer  are  experiencing  problems  with  some  of  the  reports.  The  NACStat  website  has  some  incompatibility  issues  with  this  newer  web  browser.  

Solution  Go  to  Tools  à  Compatibility  View  settings  then  add  the  following  websites  to  an  exception  list:  

•   nacusastat.org  •   asicanada.org  

 

     

Pop  Up  Blocker  There  are  a  handful  of  reports  that  pop-­‐‑up  into  a  new  window.  Depending  on  your  browser,  pop-­‐‑up  blockers  may  cause  issues.  

Solution  Go  to  ”Gear  Wheel”  à  Internet  Options  then  add  the  following  websites  to  an  exception  list:  

•   nacusastat.org  •   asicanada.org  

 

             

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Windows  10  Upgrading  to  Windows  10  does  not  interfere  with  using  the  NACStat  website  as  it’s  more  dependent  on  a  web  browser  than  an  operating  system.      If  you  have  Windows  10,  do  NOT  use  the  “Microsoft  Edge”  browser.