national bankruptcy services the ledger
TRANSCRIPT
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VOL.
1,ISSUE2
A NATIONAL BANKRUPTCY SERVICES PUBLICATION
Right
enforce the nWill the r
party in interplease stand
A WINNING
STRATEGYPREPARING FOR TOMORROWS RULES
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Close monitoring of all your case developments via one of the mosttechnologically advanced Bankruptcy Loss Mitigation and Servicingsystems in the nation allows up-to-the-minute information on the statusof a specific case or your entire portfolio. Valuable time is saved andlosses associated with delays in case resolution are avoided. Its onemore way were staying ahead of the game. Call today to find out more.
NATIONAL BANKRUPTCY SERVICES
9441 LBJ Freeway, Suite 250
Dallas, TX 75243
1-800-766-7751
NBSdefaultservices.com
RESIDENTIAL MORTGAGE LENDERS AUTOMOBILE FINANCE COMPANIESBANKS, CREDIT UNIONS, & FINANCIAL INSTITUT
CONSUMER LENDING ORGANIZATIONSPORTFOLIO SERVICERS, OWNERS & INVE
SO CHOOSE THE COMPANY WITH ONE OF THE MOST ADVANCED
MANAGEMENT SYSTEMS TO KEEP ALL THE PIECES IN PLACE.
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A NATIONAL BANKRUPTCY SERVICES PUBLICATION
IN THIS ISSUE
ISSUES
A discussion o current trendsand issues in the world
o bankruptcy andbankruptcy servicing.
2
FOCUS
Interviews with industryproessionals oering
insight into servicing andlegal developments.
20
DATA
Inormation aggregated romauthoritative data sources
detailing bankruptcy flingstatistics around the nation.
16
TABLE OF CONTENTS
PROOF Right to enforce the note 2
POWER SPORTS, BOATS & AUTOMOBILES Driving higher reafrmation agreement rates 6
A WINNING STRATEGY Prepare today for the rules of tomorrow 8
PIGS GET FAT, HOGS GET SLAUGHTERED A debtors motto practiced with creditors 14
BY THE NUMBERS Taking a look at the state of bankruptcy 16
CASE STUDY Will the real party in interest please stand up 20
HOT SEAT: BETSY HANSON The clients view of effective default servicing 22
Lance Vander Linden, Chairman
Paul Bourke, CEO
Larry Buckley, EVP of Business Development
Brad Cloud, COO
The Ledger is a National Bankruptcy Services publication.
2010 National Bankruptcy Services All Rights Reserved9441 LBJ FREEWAY, SUITE 250 DALLAS, TX 75243
Contributing Writers
Sharmila Bharwani, Paul Bourke, Larry Buckley,
Paul Cervenka, Sammy Hooda, Luke Madole
Magazine Design
The LTV Group, www.theLTVgroup.com
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PAGE2
BY LUKE MADOLE
RIGHT TO ENFORCE THE NOTEPROOF
THEservicer o a home mortgage acts, in the most sim-ple arrangement, as an independent contractor en-gaged by the current creditor. The current creditor is almost never
the notes payee. It is, rather, a notes holder, owner or transereewith the r ights o a holder. That last category o creditor a transer-
ee with the r ights o a holder will hereater be abbreviated TRH.
As securitized home loans have made their way into bank-
ruptcy and other courts, some judges have pressed servicers or
confrmation o servicer/current creditor alignment. They have
asked servicers to produce the contracts, contract assignments
and other papers by which the servicer is acting and to align those
papers to a creditor demonstrated to be the debtors current credi-
tor. On occasion and in response, servicers (through an honest
misunderstanding which somehow the court misapprehended as
intentional deception) have sometimes become the object o the
courts ire. The sticking point has been that what the servicer calls
the holder o the note was not what the court calls the holder.When the court used the term holder o the note as identiying
the current creditor, the court meant the technical and legal term
holder as defned by the Uniorm Commercial Code (UCC).
When the servicer heard the term holder, the servicer registered
the colloquial term holder as the current physical possessor o
the note, e.g., the company or whom the document custodian o
the securitized pool physically saeguards the originally signed
notes in collateral fles.
But the colloquial holder may not be a technical holder
der the law o negotiable instruments. The colloquial holder
be, rather, a TRH. And, on occasion, some courts have viewed
ing a TRH a holder as misleading. To help avoid those kinmisunderstandings, the ollowing is oered.
I a court demotes a colloquial holder to a TRH, it is usuall
cause o a gap in the chain o endorsements. Using the law o T
(which adopted the UCC eective July 1, 1966) to illustrate,
with First Nat. Bank in Dallas v. Lampman, 442 S.W.2d 858
Civ. App.Eastland 1969, writ red n.r.e.) which dealt with th
ect o an endorsement gap under the UCC. The issue was wh
Dozier Productions, Inc. was the holder or owner o a check
able to the order o Joy C. Dozier but endorsed to First Nati
Bank only by Dozier Productions, Inc. The check was deposit
Dozier Productions, Inc.s account at First National Bank in
las ater Lampman, a creditor o Dozier Productions, Inc., had
nished the bank. Bankers Trust, the bank on which the checkdrawn, dishonored the check because it lacked the endorsem
o Joy C. Dozier and consequently First National Bank retu
the check to Joy C. Dozier rather than paying the proceeds o
check over to Lampman. First National Bank was correct in d
so i the money was Joy Doziers but erred in so doing i the m
belonged to Dozier Productions, Inc..
There was, o course, the evidence stamped on the back o
check that Dozier Productions, Inc. transerred its rights, i
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in the check to First National but there was no evidence Dozier
Productions, Inc. had any rights to transer. The check was pay-
able to the order o Joy C. Dozier and she testifed that the rubber
stamp endorsement on the back o the check was not made by heror at her direction but, rather, got there by inadvertence and mis-
take. In short, it was undisputed the endorsement o the original
payee, Joy C. Dozier, was missing. Dozier Productions, Inc. could
not, by placing its rubber stamp on the back o the check, ap-
point itsel owner o the check absent any evidence o transer
rom Joy C. Dozier to Dozier Productions, Inc. Consequently, the
creditors garnishment ailed because title to the check did not
pass to Dozier Productions, Inc. rom Joy C. Dozier by negotiation
or otherwise. The court said:
Where a check is payable to order the endorsement o the payee, in
addition to delivery, is necessary to pass title sufcient to support
an action thereon, unless the party in possession otherwise shows
ownership o the check.
442 S.W.2d at 861
Note that the issue was not whether the signature o Dozier Pro-
ductions, Inc. on the check was authorized by Dozier Productions,
Inc. First National had the power to supply the signature o its cus-
tomer even had Dozier Productions, Inc. not rubber-stamped the
back o the check. 4.205(a), Texas Business and Commerce Code
(TBCC). The point was that Dozier Productions, Inc. had no abil-
ity to pass title to an order instrument not endorsed by the orig
nal payee without showing the title o the original payee, Joy C
Dozier, had been transerred to Dozier Productions, Inc. This is th
point servicers do well to understand. Endorsement gaps can usually be accounted or by transers made not on the ace o the not
but by separate papers. Had Lampman produced an assignment o
the check rom Joy Dozier to Dozier Production, Inc., Lampma
would have won his case.
In Behring International, Inc. v. Greater Houston Bank, 66
S.W.2d 642 (Tex. App.Houston [1st Dist] 1983, writ dismd b
agreement), Behring International, Inc. drew a check to the orde
o Norwegian American Lines, c/o Norton Lilly. Somehow, th
check ended up in the possession o Nordship [Nordship Agencie
Inc.] in New Orleans. 662 S.W.2d at 645. Nordship deposited th
check in the Nordships account at Greater Houston Bank as o
lows: For Deposit Only by Nordship Agencies, Inc. as agents. 66
S.W.2d at 646. When the drawee o the check returned the checto Greater Houston Bank (or lack o the payees endorsement
Greater Houston Bank oset the account o Behring Internation
al, Inc. at Greater Houston Bank on the theory Greater Housto
Bank was the holder and owner o Behrings check to Norwegia
American Lines and could enorce Behrings promise to pay. Beh
ring deeated the banks oset. Why? Because the bank never ex
plained the endorsement gap. There were transers written on th
check but they were not endorsements. A true endorsemen
LUKE MADOLE is a partner in the Dallas law frm o Carrington, Coleman. Sloman & Blumenthal, L.L.P. Over a
extended period o litigation practice, he has represented debtors, creditors, mortgage insurers, lawyers an
insureds in commercial and consumer real estate disputes.
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CLEARING THE PILEUP OF AUT
BANKRUPTCY.
NATIONAL BANKRUPTCY SERVICES
9441 LBJ Freeway, Suite 250
Dallas, TX 75243
1-800-766-7751
NBSdefaultservices.com
Call today to see how NBS can accelerate recovery through
precision auto loan bankruptcy management services.
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has several ingredients. Not only is an endorsement (a) a group o
words (b) written on the instrument itsel, but (c) the words must
be put on the instrument by a holder!
The endorsee side o the endorsement o an order instr ument is
addressed by 1.201(21) TBCC, which defnes a holder o an order
instrument as one who possesses an instrument endorsed to him.
The endorsor side o the endorsement o an order instrument is
addressed by 3.201(b) TBCC which requires that an endorsement
be written by or on behal o the holder.
The court, in Behring International. Inc. v. Greater Houston
Bank, held that the words looking like an endorsement which
Nordship put on the check did not constitute the endorsement
needed by Greater Houston Bank to obtain holder status because
Nordship was not the payee o the check, i.e., Nordship was not
itsel a holder o the check.
On the ace o the check, Norwegian American Lines was the pay-
ee. The endorsement o Norwegian American Lines was missing
and unexplained There was no evidence adduced showing how
the check in question came into Nordships possession.
662 S.W.2d at 651
Under the UCC, an endorsement gap precludes any subsequent
possessor o the instrument rom being a holder as that term is
used in the UCC. In the mortgage servicing context, the possessor
o the note in those circumstances is usually a TRH but it will
take papers in addition to the note itsel to show that. As a graphic
Texas case illustrates, even where all the original payee does is
change its name and sues in its new name, it is not a holder, in
the UCC sense, o notes payable to it under its ormer name:
Prior to the adoption o the Uniorm Commercial Code, the mere
possession by a plainti o notes payable to the order o a dierent
payee, and which were not endorsed by the payee, was not su-
fcient to establish the prima acie title to the instr uments. TexasState Bank & Trust Co. v. St. John, 103 S.W.2d 1104 (Tex. Civ.
App.El Paso 1937, err. dismd); 12 Am. Jur. 2d, Bills and Notes,
1194 at 218. The last authority points out that this is clearly the
rule under the Uniorm Commercial Code. Negotiation o com-
mercial paper not payable to bearer takes eect only when the
endorsement is made, and until that time there is no presumption
that the transeree is the owner. The transeree, without endorse-
ment o an order instrument, is not a holder and so is not aided by
any presumption that he is entitled to recover on the instrument.
He must account or his possession by proving the transaction
through which he acquired the note...
Contrary to its contention, the Appellee, even though in possession,
was not a holder o the instruments. Tex. Bus. & Comm. CodeAnn. 1.201(20); 9 Tex. Jur 2d, 150 at 159. It could not enorce
payment in its own name under 3.301 without proving its right
to the instruments and accounting or the absence o the necessary
endorsements. See Note 2 to 3.307.
The necessary proo was not urnished by any constructive admis-
sion resulting rom any ailure to comply with Rule 93. None o
the subdivisions apply to the allegations that the present plainti
[Finance America Private Brands, Inc.] was ormerly GAC Pr i-
vate Brands, Inc. It is proo as a holder o the instruments that is
involved and not the capacity or deect o the party to bring this
suit. Lawson v. Finance America Private Brands, Inc ., 537 S.W.2d
483, 485.
Tex. Civ. App.El Paso 1976, no writ
It should be noted here that in the case quoted above, Clet
Lawson won the battle over holder status but lost the war ove
note liability. She was unable to escape note liability because sh
hersel, supplied the missing evidence during her case-in-chie
which established that Finance America Private Brands, Inc. wa
a non-holder owner o the note. So the court noted:
However, reversible error is not presented. Ater the plainti had
rested, the deendant, upon direct examination by attorney, testi-
fed that GAC Private Brands, Inc. [the payee named in the note]
was the ormer name o the present plainti. This admission estab-
lished the missing proo.
As the Lawsoncase also illustrates, endorsement gaps are usu
ally much ado about nothing once the endorsement status is a
counted or. Upon demonstration o how the current credito
became the current creditor, it is usually easy or the servicer t
accumulate the papers needed to satisy the courts inquiry int
servicer/current creditor alignment.
Endorsement gaps can usually be accounted for by transfers
made not on the face of the note but by separate papers
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PAGE6
BY LARRY BUCKLEY
ONEo my avorite all-timeflm comedies is Planes,Trains & Automobiles starring Steve Mar-
tin and the late, great John Candy. It also
serves as the inspiration or the title othis article. More importantly, it puts the
ocus on one o NBS most important and
successul lines o business Consumer
Secured Bankruptcy Servicing. Consumer
lenders come in all shapes and sizes (like
Martin & Candy) and they utilize a variety
o collateral types to secure their loans.
While we have not seen any trains and
only a handul o planes in our review o
security instruments, our clients oer up
the whole gamut o collateral, rom auto-
mobiles to motorcycles, to tractors, to mo-
tor homes, to jet skis, to ATVs and so on.While consumer lenders may special-
ize in one or more orms o secured lend-
ing, one thing they have in common when
their loans are aected by a bankruptcy
fling is simply this: They either want to
get paid, or quickly obtain the legal right to
enorce their security interest and recover
their collateral.
The traditional approach to achieving
one o these two goals has been to ollow a
path based on ormal legal processes in the
bankruptcy courts. Objecting to confrma-
tion o Chapter13
plans and fling motionsor relie rom stay certainly are important
and necessary unctions. Fortunately, se-
cured creditors have other options in the
post-bankruptcy reorm world in which
we have lived since October 2005.
Bankruptcy reorm provided personal
property secured lenders with some addi-
tional tools or servicing bankruptcy loans
that, when properly implemented and ex-
ecuted upon, can provide tangible benefts
or secured creditors.
What are some o the potential ben-
efts? How about improved reafrmationand lease assumption agreement rates; re-
duced charge-os; reduced loss severities
and improved recovery rates; and one o
the major benefts lower legal expense
or attorneys ees!
Those are benefts that put consumer
lenders and servicers in the mood or a
good laugh like watching Martin and
Candy in eigned terror as the doo
their car come ying o!
So how does a secured lender m
all this happen? One way is to look o
outsourcing vendor whose oundingguiding principle is very simple m
the best eorts to get loans in bankru
to either perorm fnancially or get t
out o bankruptcy as quickly as pos
As Lance Vander Linder, chairman o
board and one o the ounding mem
o NBS, is ond o saying, bankrupt
congressionally-mandated loss mitiga
Creditors should take ull advantag
what the law allows.
There is no trick or secret sauce
makes a bankruptcy portolio perorm
way that signifcantly improves a lenperormance.
It takes lots o hard work, a dedic
team o subject matter experts inclu
bankruptcy administrators, manager
ecutives and attorneys all working in
to achieve defned goals and perorm
metrics. And what are some o those g
How about obtaining every possible
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LARRY BUCKLEY has served as the executive vice president of business development for Nationa
Bankruptcy Services and managing attorney for Brice, Vander Linden & Wernick since 2005. Mr. Buckle
previously served as president of First American Title Insurance Companys National Default Title Insuranc
division from 20032005. Mr. Buckley was also the founding shareholder of The Buckley Firm, P.C. anpresident of Buckley & Associates, Inc. and served in that capacity for over 20 years. Mr. Buckley is an A
rated attorney licensed to practice law in the states of California, Arizona, Texas & Colorado.
frmation agreement in your Chapter 7
portolio? How do you make that happen?
Je Dowdle, vice president o consumer
bankruptcy operations at NBS, says it
works like this:Reafrmation and loan assumption agree-ment perormance is obtained by havinga well-defned solicitation strategy that
ocuses on a pre-determined eligible popu-lation o loans. Providing experiencedadministrators with clearly defned clientperormance expectations is a key driverin this process. Our approach at NBS haspushed reafrmation agreement ratesnorth o 55% across our entire portolioo cases reerred by captive auto fnancecompanies, indirect lenders, national andregional banks and credit unions.
The NBS approach to driving higher rea-
frmation agreement rates is coupled with
utilization o another beneft o bankruptcy
reorm, stay lit by operation o law. Bank-
ruptcy code amendments in 2005 required
debtors to state their intent with regard to
personal property secured loans. Debtors
must either afrmatively state whether they
intend to reafrm their debt, redeem the
amount owed, or surrender the collateral.
Failure to act on one o these intents
starts the clock ticking, so that the au-
tomatic stay is lited by operation o lawwhen debtors do not timely perorm their
stated intent, rather than through the fl-
ing o a motion or relie rom stay.
Jennier Brown, senior bankruptcy coun-
sel at NBS, says, Stay lit by operation o law
has dramatically changed the approach
creditors may take to obtain the right to ob-
tain possession o their collateral.
NBS monitors debtors intents and mea-
sures the time rames upon which stay lit
by operation o law can take eect. This ap-
proach has signifcantly lowered legal ees
and costs or our clients. It also expedites theprocess o collateral recovery without the ne-
cessity o fling motions or relie rom stay.
NBS utilizes a similar approach in
Chapter 13 cases to ensure its clients are
receiving the proper treatment in Chapter
13 plans, rom both delinquency and valu-
ation perspectives.
Wes Wiley, NBS director o client man-
agement, says a vast majority o objectio
able Chapter 13 plans proposed by debto
are resolved at NBS via negotiation wit
debtors counsel. Our proactive approach
designed to obtain proper creditor treatmen
without the unnecessary expenditure o
legal ees. We utilize the ormal legal proce
when it is necessary based on the servicin
strategy defned by a given client.
As executive vice president o busines
development at NBS, my views on bank
ruptcy outsourcing are colored by my pa
sion or what we have done at NBS duri n
the fve plus years o my employmen
More importantly, my observations ar
actually based on empirical perormanc
metrics, reduced internal costs, losses an
legal expenses, coupled with improved rcoveries.
There is no singular way to servic
bankruptcy loans. Outsourcing this com
plex, costly and risk-intensive process
one very viable alternative or consume
lenders o all stripes. We like to thin k th
in the end the NBS approach winds up lik
a lot o movies do with a happy ending
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PAGE8
COVER STORY
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BY PAUL CERVENKA
WITHthe ever increasingnumber o bankruptcycases flling the courts dockets, there hasbeen a consistent amount o time and ener-
gy placed toward elaborating and expand-
ing upon the Federal Rules o Bankruptcy
Procedure. Amendments to the rules are
oten needed to address repeating prob-
lems or concerns within the bankruptcy
process. Any changes to these rules are not
taken lightly and the process can be quite
lengthy. This article will examine two spe-
cifc proposed rules as they relate directly
to the proo o claim and specifcally toChapter 13 bankruptcy requirements.
These newly proposed rules will ollow
the same path as any other amendment.They began in the Advisory Committee
where they were created and will soon be
reviewed by the Standing Committee. I
approved, they will then move on to the
Judicial Conerence, ollowed by the U.S.
Supreme Court. Assuming all groups ap-
prove, the rules will be sent to the U.S.
Congress or fnal review. I no changes are
made by Congress, these rules take eect
on December 1, 2011.
Even though these proposed rules
will not take eect until 2011, it is impor-
tant that all lenders and servicers in themortgage industry are aware o where the
bankruptcy process is headed. While these
ederal rules may not yet be in eect, theare an excellent indicator o bankruptc
trends across the nation. Typically, chan
es in the ederal rules have already bee
addressed by many jurisdictions throug
their individual local rules. Thus, by
miliarizing onesel with the latest trend
a lender/servicer can always stay ahea
o the curve and better avoid the dreade
objection to claim. The prudent lende
servicer should take these new trends an
adopt them as part o their internal pr
cedures to ensure compliance across th
nation. Additionally, acting now will savtime and money later spent in deendin
claims th rough litigation.
A WINNING
STRATEGYTRENDS IN BANKRUPTCY BECOME LAW:
PREPARE TODAY FOR THE RULES OF TOMORROW
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PAGE10
RULE 3001
PROOF OF CLAIM AND
SUPPORTING DOCUMENTATION
The proposed rule change to Rule 3001
involves a ew amendments regarding the
fling o a proo o claim, with a special
emphasis on supporting documentation.
As we look at where we are now with proo
o claims, we remember the all too amil-
iar Rule 3001(c) requiring that any claim
based on a written agreement must have
the writing fled with the proo o claim.
This is ollowed by Rule 3001(d) which
requires proo o perection o a secured
claim.
When read in conjunction with one
another, a secured claim or real property
must have the Note (written agreement)
and Recorded Deed o Trust (proo o per-ections) attached as supporting docu-
mentation to every fled proo o claim.
This ederal standard is the minimum
requirement.
However, many local rules across the
nation have expanded upon this to require
an increasing amount o additional docu-
mentation. Additionally, many trustees
have interpreted these rules to require as-
signments or endorsed notes to prove the
lender/servicer is the correct successor
in interest to fle the claim. It was only a
matter o time beore the Federal Rules o
Bankruptcy would ollow suit and expand
upon these minimum national standards.
That time is now.
Revolving or Open-end Loans
The frst proposed amendment to Rule
3001 involves an open-end or revolving
loan (typically a credit card type o agree-
ment). This new amendment requires an
attachment to the proo o claim which
is: the last account statement sent to the
debtor prior to the fling o the petition.
(Proposed Rule 3001(c)(1)). A requirement
such as this is not an entirely new or un-
heard o practice, as there are some juris-
dictions that have already adopted this as
part o their local rules (Maryland LocalRule 3001-1(a)).
What distinguishes this type o rule is
that this statement is required, even i t he
last statement was sent out by a prior lend-
er/servicer. Thus, it is the responsibility o
the current lender/servicer to provide this
prior statement with the proo o claim fl-
ing, even i the current lender was not re-
sponsible or sending it out. The prudent
lender/servicer who deals with these types
o loans should develop a business prac-
tice to accommodate this rule. Whe
this means having an immediate co
with the prior lender, or obtaining
documentation when the loan is acqu
the lender/service should assume this
be required or all open-end or revo
loans. As a best practice, every len
service dealing with these types o l
should be able to produce this acc
statement in a reasonable amount o t
Supporting Documentation
Itemization and Escrow Analysi
The second amendment to Rule
lays out a detailed list o supporting d
mentation specifcally required when
debtor is an individual. This section o
posed Rule 3001(c)(2) requires an item
statement o all interest, ees, expeor other charges included in the pro
claim. It also puts special requirem
on secured claims by requiring a s
ment o the amount necessary to cure
deault as o petition date. Additional
the secured claim is regarding the deb
principal residence, an escrow statem
must be provided or all escrowing lo
This escrow statement must be prepar
o the petition date and must be fled
the proo o claim.
PAUL W. CERVENKA is an associate attorney at Brice, Vander Linden, & Wernick, P.C. with a primary o
on the Real Property bankruptcy portolio. He is a graduate o The University o Texas at Dallas and Sout
Methodist University Dedman School o Law who is licensed to practice in Texas.
IT WAS ONLY A MATTER OF TIMETHAT TIME IS NOW
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Again, these requirements are not news
to the bankruptcy world. Many trustees
have ollowed the guidelines established
by the National Association o Chapter
13 Trustees (NACTT), which suggest a de-
tailed itemization o any amounts listed
in the proo o claim. The goal o detailed
itemization is to clearly show all parties
(debtor, trustee, and court) exactly what
dollar amounts are being collected and
what each dollar is being collected or. For
the lender/servicer this means you must
be able to clearly label every amount you
wish to collect in the claim.
A clear label must be a court riendly
description, meaning anyone outside o
the mortgage industry (or example the
debtor, trustee, or judge) can ascertain
exactly what each ee is or. Words suchas Prior Servicer Fees, Other Corporate
Advances, Fee Assessed or any other
vague language will not be considered a
detailed itemization under this proposed
rule. From a practical standpoint, vague
descriptions such as those mentioned
above have already proven to be accidents
waiting to happen.
Diligent trustees and debtors attorneys
are constantly on the lookout or these
unclear words. The best case scenario or
the lender/servicer is a phone call seek-
ing clarifcation. The worst case scenariois an adversary or show cause, resulting
in more money spent than the lender/ser-
vicer bargained or. Once again, the goal
is to put orth the extra eort to accom-
plish this task early on (when the proo o
claim is fled). This eort will pay or itsel
through reduced objections and litigation
costs or all parties.
Requiring an escrow statement at pe-
tition helps to better explain the escrow
amounts included in the claim. I this new
rules takes eect, it may require an actual
escrow analysis at petition or every es-
crowing mortgage. This ensures an accu-
rate snapshot is taken o each escrowing
loan at the start o the bankruptcy. Ideally,
this would help to ensure all pre-petition
escrow amounts are included in the proo
o claim, while also reducing the likeli-
hood that a pre-petition shortage is be-
ing collected in the ongoing post-petition
monthly payment.
Once again, this is not a new require-
ment (To name a ew: Delaware Local Rule
3023-1(b)(ii)(C); Florida Local Rule 3001-
1(B)(3); Maryland Local Rule 3001-1(b)(3);
New Jersey General Order3904
). However,this new rule makes this a minimum re-
quirement across all jurisdictions, not just
a select ew.
Thus, lenders/servicers will be orced
to conduct an escrow analysis on every
escrowing loan at the time o petition. As
a lender/servicer, i you have not yet de-
veloped an escrow analysis process as it
relates to bankruptcy, now is the time to
get to work!
Loan History for the Southern
District of TexasOne cannot discuss supporting docu-
mentation and proo o claims without
at least some mention o the Southern
District o Texas. When it comes to sup-
porting documentation requirements,
this district leads the way. Judge Marvin
Isgur advocates a loan history orm or
Chapter 13 arrears claims to help ensure
compliance with Fith Circuit case-la
requiring all pre-petition escrow amoun
be captured within the proo o claim a
rears (see Campbell v. Countrywide Hom
Loans, Inc., 545F.3d 348 (2008)).
This idea has been mentioned to th
advisory committee as a possible utur
amendment and the loan history requir
ment has already been adopted as part o
the local rules or the Southern Distri
o Texas (Southern District o Texas Loc
Rule 3001-1).
To comply with this local rule, the len
er/servicer must provide a complete hist
ry o all transactions on the loan relatin
to the current delinquency. The more d
linquent the debtor, the more months (an
in some cases years) the lender/service
will have to go back.Every transaction must be accurate
described using court-riendly terms s
that the history can be easily understoo
by the court, debtor, and trustee. Th
amount o detail required by such a orm
may seem quite burdensome rom th
lender/servicers perspective.
However, the goal o the court is th
same as all the other ederal courts a roun
the nation: paint an accurate picture o
the total debt owed by the debtor at pet
tion. While the Southern District o Texa
requires a more precise and specifc snapshot o the delinquency, the motive r
mains the same.
As seen with some o the example
above, the trend o one jurisdiction soo
becomes the trend o t he nation. Dont b
surprised when this Texas loan histor
requirement becomes the norm in a
expect it!
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Sanctions
One o the most concerning amend-
ments to this section governs sanctions.
Proposed Rule 3001(c)(2)(D) states that i
a lender ails to provide any o the above
supporting documentation with the proo
o claim, the lender is prohibited rom pre-
senting the documentation at any later
time. This means the m issing inormation
cannot be presented as evidence at any
subsequent proceeding or the bankruptcy
case, such as an adversary hearing or any
other contested matter.
The ONLY exception is i the court can
be convinced that ailure to provide the doc-
umentation earlier was substantially justi-
fed or is harmless. Additionally, the court
may award other appropriate relie which
could include reasonable attorney ees andother expenses caused by the ailure.
While it remains to be seen exactly how
the courts will use this substantially jus-
tifed standard, sufce it to say they will
require a genuine and legitimate reason
or ailure to ollow the ederal rules. It is
also difcult to imagine a scenario where
the courts will deem such a ailure to be
harmless, especially rom the perspec-
tive rom the debtor.
The bottom-line is that these rules must
be ollowed i the lender/servicer wishes to
collect any amount o debt. The best way
or the lender/servicer to protect itsel is to
be proactive and tackle these new compli-
ance issues beore they come with a pen-
alty attached or ailure to comply.
RULE 3002.1
NOTICE MUST BE GIVEN
Proposed Rule 3002.1 would be a com-
pletely new rule added to the Federal Rules
o Bankruptcy Procedure. This new rule
applies to Chapter 13 cases where the debt-
ors principal residence is the secured col-
lateral. It is being added to help in the im-
plementation o 1322(b)(5) o the United
States Bankruptcy Code (which allows the
debtor in a Chapter 13 case to cure a deault
and maintain home mortgage paymentsthroughout the course o the debtors plan).
This goal is accomplished by requiring no-
tice in several situations.
Payment Change Notice
First, a Notice o Payment Change is
required at least 30 days beore any new
payment amount is due. This has been
a common trend among many districts
across the nation, and again this is another
requirement that alls in line with recom-
mendations o the NACTT. Under this
rule, payment change notices are requ
across the nation. While the adv
committee has recommended the n
requirement be reduced to at least 21
notice, it remains to be seen exactly
the fnal version will play out.
The ormat o this payment chang
tice must be substantially similar to
ormat used outside o bankruptcy
must be sent to the debtor, debtors a
ney, trustee, and the court.
As stated in the Advisory Comm
notes, Timely notice o these cha
will permit the debtor or trustee to
lenge the validity o any such cha
i necessary, and to adjust post-pet
mortgage payments to cover any p
erly claimed adjustment. The commgoes on to state that these rules will
eliminate any concern the lender/ser
might have that giving notice o a p
petition payment change might vi
automatic stay.
Once again, many local rules alr
require a payment change notice du
bankruptcy. The truly prepared lende
vicer will have a process in place or it
tional portolio beore this rule even t
eect.
DONT BE CAUGHT OFF GUARDDEVELOP BEST BUSINESS PRACTICES TODAY
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Notice of Post-Petition Fees,
Expenses, and Charges
As it relates to the secured property
mentioned above, any post-petition ees,
expenses, and charges that a lender deems
recoverable against the debtor must be
itemized and notice must be sent to the
debtor, debtors attorney, trustee, and the
court. This notice must be fled within
180 days o when the charge occurred.
The debtor or trustee then has one year to
fle a motion with the court to determine
whether these ees and charges are al-
lowed under the agreement.
For lenders/servicers this means there
is no time to drag your eet. I an expense
is incurred that should be passed onto the
debtor, get notice to all parties involved in
the bankruptcy and be sure this is fledwith the court (typically via amended or
supplemental claim). The aster the better.
Notice of Final Cure Payment
Under this part o the proposed new
rule, the trustee is required to give notice
to all parties within 30 days ater the en-
tire pre-petition deault has been paid in
ull. This issuance o notice starts a 21 day
clock or the lender/servicer to respond.
The lender/servicer must respond in agree-
ment or disagreement with the trustees
notice and lender/servicer must also statewhether or not the debtor is current on all
post-petition mortgage payments.
Any remaining pre-petition or post-
petition delinquency must be itemized
as part o this response. This itemization
must ollow the same detailed require-
ments listed under Rule 3001 above. I
this response is disputed by the trustee or
debtor within the next 21 days, the court
will conduct a hearing to make a deter-
mination on whether the loan is deemed
current.
This puts into rule a practice that oc-
curs on a regular basis in many jurisdic-
tions. Motions to Deem Current are oten
fled by debtors at or near the end o bank-
ruptcy. Failure to adequately respond to
such a motion can leave the lender/ser-
vicer with an order orcing them to make
the loan current (and writing o any
amounts not allowed by the courts).
When reading this rule in conjunction
with the notice regarding post-petition
ees, expenses, and charges the message is
clear. Lenders/servicers should promptly
give notice o any post-petition charges
to the debtor to ensure these can be recov-ered during the bankr uptcy case. I notice
is not given, the risk is never being able to
collect this amount rom the debtor.
Sanctions
Again there are penalties or not com-
plying with these rules. I proper notice
is not given or any o the three situations
mentioned above (payment change, post-
petition charge, or delinquency ater fnal
cure) then the lender/servicer is prohibited
rom presenting this inormation at any
later date.The only exception is convincing the
court the ailure was substantially jus-
tifed or harmless, which as discussed
above, could prove quite difcult.
Again, the court also has discretion to
award other relie, such as attorney ees
and other reasonable expenses result-
ing rom the ailure. One very important
note rom the advisory committee cau
tions that i the lender/servicer tries t
recover an amount that should have bee
disclosed under this rule, the debtor ma
move to have the [bankruptcy] case r
opened in order to seek sanctions again
the holder o the claim In other word
speak up about the debtors delinquenc
when you are supposed toor orever hol
your peace.
What Can You Do?
While these new Federal Rules o
Bankruptcy Procedure may seem to im
pose a great burden on lenders/servicer
one must remember the purpose o thes
rules are to promote consistency acros
the nation while also addressing concern
within the bankruptcy process. The idea that one standardized ederal rule is bette
than several variations o local rules o
each bankruptcy district.
The bottom-line is that change is com
ing. New requirements or one distri
spread to another, and beore you know it
new trend has developed in the bankrup
cy world. By the time the ederal rules ar
approved and take ull eect, there is o
ten already a new trend that has emerge
across the nation (with local rules to bac
it up). Dont be caught o guard. Develo
best business practices today to ollow thmost recent trends.
Its better to put orth the extra eort
the ront end o the bankruptcy case an
cover all o your bases, than to have to lit
gate the discrepancies later at an increase
cost. By working on building these be
practices now, you can avoid the headach
o an objection later.
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BY SHARMILA BHARWA
THREE COMMON STRATEGIES
PRACTICED BY DEBTOR ATTORNEYS
THAT HARM CREDITORS
Pigs get fat
Hogs get slaughtered
A DEBTORS MOTTO
PRACTICED WITH CREDITO
DURING THE BANKRUPTCYprocess, the cred itor and debtor debatenumerous topics, including notice require-ments, accurate arrearage amounts andstanding issues. When debtor attorneysfle a bankruptcy, there are a ew strategiesthey employ in dealing with creditors.
These strategies are based on the behav-ior o creditors and allow debtor attorneysto design an efcient practice in the eyeso the Debtor and Court; however, thesepractices can be har mul to over-burdenedcreditors. It is a system that relies on the
weaknesses o creditors.Debtor attorneys try to use certain
methods to create an ideal situation or thedebtor. These systems oten impair credi-tors with unair, burdensome, and some-times illegal plan treatment. This articlediscusses three major strategies debtor at-torneys exploit, which cause major harmto the unaware creditor.
THE SHEER SIZE OFCREDITORS
The large size o fnancial service com-panies with numerous locations servic-
ing hundreds o thousands o loans is atrait debtor attorneys rely on when fling abankruptcy case.
Being aware o the size o creditors,debtor attorneys fle a case knowing thecreditor may not even become aware othe case beore plans are confrmed. Forexample, the majority o Chapter 13 bank-ruptcies are fled im mediately beore ore-closure.
Due to the stringent timeline o ore-closure, some debtor attorneys fle the casefrst and ask the debtor questions later.Debtor attorneys utilize the bankruptcynotice requirements to their beneft.
Knowing that notice o a bankruptcyto creditors is mandatory, they providenotice, but oten timing and delivery onotice to creditors is incorrect. A prime ex-ample is in the Bankruptcy Code 362, thatprovides or the automatic stay.
The automatic stay is in eect or anydebtor who fles within a 12-month pe-
riod. However, when a debtor has two ac-tive bankruptcy cases within one calendaryear, a motion is brought extending theautomatic stay.
Each creditor is required to be notifedo this motion and hearing in order to ob-ject or allow the stay to continue.
A creditors response time is limited,and i no response is received, the stayis extended at the hearing without theirknowledge.
Many debtor attorneys send the noticeto a mailing address that may not be theappropriate address or the creditor, such
as a billing or payment address. Thereore,when the creditor becomes aware o thecase, the stay has already been imposed.
I proper notice is given, it is given withlimited advance time, and creditors haveinsufcient time to properly object. Debtorattorneys are aware creditors are large en-tities that have numerous layers o depart-mental approval and attorneys use thatact to beneft the debtor.
THE BANKRUPTCY MILLThe more bankruptcies a debtor a
ney fles, the more money he makes.more clients they have and the more they can fle, the bigger the trustee chThis cycle requires extraordinary smanship or their cause.
A debtor may have an initial contation with what to them is a uniquedire situation; however most times deare simply categorized a nd placed in aSometimes, debtors are promised mthan the bankruptcy code allows. E
more surprising, due to time restradebtors may have received incorrect sments on the benefts o a bankruptcing.
For example, the majority o ors enter into a bankruptcy to save home, with high hopes o modiying mortgage. The bankruptcy code doesrequire a loan modifcation on a frstmortgage; nonetheless, many bankruattorneys regularly suggest that a modifcation is probable.
Other methods commonly utiby bankruptcy attorneys are fling a
without veriying the arrears on the mgage or the payo on a vehicle. I the diction is one in which the trustee pursuant to the amounts in the Plaopposed to the proo o claim, the cremay not have adequate notice to objethe amount listed in the plan.
Another common practice is impasecured debt or cramming down the vand waiting or the creditor objection
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SHARMILA BHARWANI is an associate attorney at Brice, Vander Linden & Wernick, P.C. She has been practicin
consumer bankruptcy since 2008. Previously as a debtor attorney, her caseload included over 150 bankruptc
cases a month. She is well versed in Bankruptcy Chapters 7, 11, 12 and 13.
ore confrmation. Debtor attorneys mayalso reverse engineer bankruptcy sched-ules, specifcally exemptions (Schedule C),income and expenses (Schedule I and J) tomatch the payment plan.
This can cause major issues in court ithe debtor attorney is ound to be embel-lishing the debtors income and or exemp-tions.
In act, some courts have issued neces-sary and appropriate orders to debtors thathave had numerous misstatements andalsehoods in the sworn bankruptcy peti-
tion and schedules in a deliberate eort tomislead creditors.
The United States Trustee is litigatingmore cases where debtor attorneys embel-lish the debtors assets, exemptions andamounts to deraud creditors. Knowingthe creditors resources are strained by t hesheer volume o activity, debtor attorneysare in a better position to take advantage inpreparation o the petition.
THE CURRENTPOLITICAL SITUATION
Since the burst o the mortgage bub-
ble and the Obama administrations an-nouncement o the home-rescue plan in2009, the mortgage industry has receivedwidespread negative publicity. This shitin perception o mortgage companies hasmaniested itsel in the courtroom. A bank-ruptcy attorneys primary responsibility isto protect the interests o the debtor in thecase and to provide him the best treatmentthe bankruptcy code allows.
However, debtor attorneys now seethemselves as saviors against corrupt cred-itors. New contingents o debtor attorneysquestion the standing o mortgage compa-nies; the documents and actions o credi-tors in a case.
Recently, adversary proceedings as wellas objections to claims have risen to arguesuch items as standing, proper title, properassignments, issues with MERS and othersuch adversaries.
In act, numerous programs now teachdebtor attorneys how to strip a lien, invali-
date a sale or argue an assignment. Regard-less o the Debtors intent as to the prop-erty, creditors are at a disadvantage i orno other reason than the current politicalenvironment.
This sel-righteous behavior is seenin evidentiary hearings in BankruptcyCourts around the nation. Debtor attor-neys take advantage o the BankruptcyCourts sometimes inconsistent adherenceto evidentiary standards.
In certain instances where the burdeno proo is on debtor attorneys, it turns
again to creditors to prove the validity othe debt. This exemplifed in Real EstatSettlement Procedures Act (RESPA) rquests made by debtor attorneys. RESPwas originally created with the buyinand selling o real estate because dierenparties in sale transactions were inatincosts; however, now Debtors Attorneys arnow using RESPA as an inormal vehicle tavoid ormal discovery requests.
Debtor attorneys take broad libertiewith such requests because o the negativpublicity and the prevailing political a
mosphere regarding mortgage companiesThe practices o many debtor atto
neys may not strictly violate the Banruptcy Code but they do stretch thspirit o what the code is actually intended to provide in the way o debt relie
Creditors must be aware o the politcal climate and the common practices utlized by debtor attorneys. Having stroninternal management controls and prcedures, along with utilizing third partproviders and outside counsel, is criticato reducing losses and managing ris
REFERENCES maxbankruptcybootcamp.com
The Honorable Joe Lee, Chapter 12. Bankruptcy Code 101-112, Code 105. Power o the Court Pa
Two. Digests o Decisions IV. Enorcement o Orders and Authority o Court C. Acts Warrantin
Sanctions Other than Contempt, Bankruptcy Service, Lawyers Edition. July 2010, 2.
Bankruptcy Code 362(c)(4)(a).
National Conerence o Bankruptcy Judges: Judges, Insolvency Proessionals Discuss Gag Rul
Creditor Claims, Counsels Duties, Bankruptcy Law Daily, October 23, 2007 at 4.
Bankruptcy Law Daily Highlights The Bureau o National Aairs, Inc
Katherine Porter, Consumer Debtor Class Actions: One More Windmill, or the Ultimate Remedy or th
Subprime Mess? American Bankruptcy Institute, April 3, 2008 at 3.
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PAGE16
DATA
> 7.5
4.5 6
6 7.5
3 4.5
< 3
D.C
STATE-BY-STATE FILINGS PER CAP
NATIONAL PER CAPITAL FILINGS5.16%
FILINGS PER CAPITA: TOP 10
StateFilings Per
CapitaPercentChange1
Nevada 11.44 0.21
Tennessee 8.01 -0.62
Georgia 7.95 0.35
Indiana 7.49 0.21
Alabama 7.30 -0.14
California 7.01 1.40
Michigan 6.97 0.20
Colorado 6.67 1.00
Utah 6.49 1.20
Arizona 6.41 1.18
FILINGS PER CAPITA: BOTTOM 10
StateFilings Per
CapitaPercenChang
Alaska 1.61 0.17
South Carolina 2.07 -0.11
District of Columbia 2.17 0.21
Texas 2.32 0.07
South Dakota 2.52 0.23
North Dakota 2.53 0.14
Vermont 2.74 0.25
North Carolina 2.84 -0.13
Wyoming 2.87 0.40
New York 2.93 0.01
PER CAPITA FILINGS BASED ON ESTIMATED JULY 1, 2009 CENSUS; 1. PERCERNT CHANGE VS PREVIOUS Y
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STATE-BY-STATE TOTAL 2010 BANKRUPTCY FILINGSAND PERCENTAGES OF CHAPTER 7 VS. CHAPTER 13
StateCumulative 2010
FilingsRatio of Chapter 7
FilingsRatio of Chapter 13
Filings
Alabama 25,764 44% 56%
Alaska 844 82% 18%
Arizona 31,701 83% 17%
Arkansas 12,389 56% 44%California 194,279 77% 23%
Colorado 25,129 84% 16%
Connecticut 8,764 90% 10%
Delaware 3,191 74% 26%
District of Columbia 976 68% 32%
Florida 84,503 76% 24%
Georgia 58,590 54% 46%
Hawaii 3,028 80% 20%
Idaho 6,305 88% 12%
Illinois 61,967 76% 24%
Indiana 36,082 75% 25%
Iowa 7,639 92% 8%
Kansas 8,587 71% 29%
Kentucky 18,932 75% 25%
Louisiana 14,254 39% 61%
Maine 3,160 87% 13%
Maryland 22,559 73% 27%
Massachusetts 17,763 77% 23%
Michigan 52,127 85% 15%
Minnesota 17,120 87% 13%
Mississippi 10,564 57% 43%
Missouri 25,044 73% 27%
Montana 2,387 86% 14%
Nebraska 5,857 74% 26%
Nevada 22,670 76% 24%
New Hampshire 4,276 81% 19%
New Jersey 30,535 78% 22%
New Mexico 5,005 92% 8%
New York 42,988 81% 19%
North Carolina 19,950 55% 45%
North Dakota 1,228 89% 11%
Ohio 54,073 77% 23%
Oklahoma 11,278 83% 17%
Oregon 15,378 79% 21%
Pennsylvania 29,666 72% 28%
Rhode Island 4,140 87% 13%
South Carolina 7,065 51% 49%
South Dakota 1,538 91% 9%
Tennessee 37,821 51% 49%
Texas 43,082 50% 50%
Utah 13,563 67% 33%Vermont 1,276 80% 20%
Virginia 28,447 68% 32%
Washington 25,644 79% 21%
West Virginia 4,739 90% 10%
Wisconsin 23,394 82% 18%
Wyoming 1,173 87% 13%
Total States and DC 1,188,434 73% 27%
Please turn the page for a visual representation of this data.
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STACKED UPSTATE-BY-STATE COMPARISON OF 2010 CUMULATIVE FILINGS(HEIGHT OF LETTERS REPRESENT FILING TOTALS)
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CASE STUDY
WILL THE REALPARTY IN INTEREST PLEASE STAND UPIN RE HWANGS AFFECT ON THE MORTGAGE SERVICING WORL
IN 2008a bankruptcy judge in the Central Dis-
trict o Caliornia shocked the mortgage
servicing world by denying a motion or relie rom the automatic
stay fled by a servicer.
In Hwang, the court concluded that even though IndyMac (the
servicer) held the note with the power to enorce it under Calior-
nia law, it ailed to satisy the procedural requirements o ederal
law in seeking relie rom the automatic stay.
The court concluded that IndyMac must join the notes owner
on two separate grounds; frst, the notes owner is the real party in
interest under Federal Rules o Civil Procedure 17 (Rule 17), and
second the notes owner is a required party under Federal Rules
o Civil Procedure 19 (Rule 19). In re Hwang,396 B.R. 757, 772
(Bankr. C.D. Cal.2008
).
CASE OVERVIEW
In Hwang, the debtor executed a note in avor o MortgageIT
Inc., secured by a frst lien on his primar y residence. The loan was
transerred to IndyMac beore the debtor fled or bankruptcy. In-
dyMac then sold the note to unidentifed investors through Fred-
die Mac, and the court assumed the note was ultimately sold to a
securitization trust.
When the debtor fled or bankruptcy, the loan was owned by
unidentifed investors, but the original note was stil l in t he pos-
session o IndyMac. IndyMac fled a motion or relie rom the au-
tomatic stay.
The evidence established that IndyMac physically possessedthe note; the deed o trust had been assigned to it and recorded. In-
dyMac remained the note-holder even though it had sold the loan
to Freddie Mac and serviced it on Freddie Macs behal.
Based on the assumption that the loan was securitized, the
court concluded that IndyMac was not the real party o interest.
In the courts view, the real party in interest was the securitized
trust. Thus, the court required that the trustee o the securitized
trust must be involved with IndyMac to prosecute the note.
The Hwangcase has signifcant implications or the mort
servicing world, dealing with motions or relie rom the a
matic stay and oreclosure actions. However, on July 21, 2010
United States District Judge or the Central District o Calio
reversed on appeal In re Hwangand returned the mortgage se
ing worlds bankruptcy and oreclosure processes back to s
quo. The district court held that a note-holder is the real par
interest and the notes owner does not need to join as a neces
party. In re Kang Jin Hwang, Case No. CV-08-7871-PSG (C.D
July 21, 2010).
FUTURE OF THE REAL PARTY IN
INTEREST REQUIREMENT
Even though the district courts decision reversed the bruptcy courts determination that IndyMac was not the real p
in interest under Rule 17 and its determination that Rule 1
quired the owner o the note to join the motion, the mort
servicing world should be extremely cautious o the reaso
behind the reversal.
The district court held the bankruptcy courts conclusion
IndyMac ailed to join the real party in interest was an abuse o
cretion, which is defned as a decision based on an erroneous
clusion o law or when the record contains no evidence on w
the court could have rationally based that decision. Simply pu
bankruptcy courts decision was not supported by any eviden
the record thereore the conclusion o law was erroneous.
Hence, i a record contains sufcient evidence that the was securitized, t hen a bankruptcy courts determination tha
servicer ailed to join the real party in interest would not be a
roneous conclusion o law. It is plausible that a bankruptcy c
could determine that a note is securitized, based on the evid
in the record (e.g., an endorsed note to a securitization trust
quiring a servicer to join the real party in interest (i.e. the tru
o the securitization trust).
In Hwang, both the courts expressly recognized that u
BY SAMMY HOO
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Caliornia law, the holder o a note has the right to enorce the note,
regardless o whether or not the holder is the owner o the note.
The district court went a step urther, stating that IndyMac, as
the party with the right to enorce a claim on the note, is the real
party in interest on a motion or relie rom the automatic stay.
However, the district court did not reverse the bankruptcy courts
decision on that ground.
The district court merely concluded that, the record simply
does not support the bankruptcy courts supposition that the
note was likely securitized. In re Hwang, Case No. CV-08-7871-
PSG (C.D. Cal. July 21, 2010). This leaves the bigger question unan-
swered: whether it is necessary to join the trustee o a securitiza-
tion trust as a real party in interest i the evidence shows the note
was securitized.It is likely that this will be the central issue in uture cases, but
it is uncertain in which partys avor the gavel will all. Thereore,
it would behoove the mortgage servicing world to reevaluate cur-
rent practices and procedures regarding motions or relie rom
the automatic stay and oreclosure actions.
One best practice suggestion is to bring actions in both parties
names and clearly identiy the relationship (e.g., ABC Servicing
Company, as servicing agent or XYZ Trust). Regardless o whether
debtors or servicers win t he battle in bankruptcy court, ultimate-
ly the issue is likely to be decided by the highest court, especially
because there seems to be a split o authority among the circuits
on who is the real party in interest under Rule 17. In re Hwang, 396
B.R. at 770 (Bankr. C.D. Cal. 2008).
FUTURE OF THE REQUIRED JOINDER
OF THE NOTES OWNER
The district court reversed and held that the bankruptcy court
abused its discretion in concluding that Rule 19 requires the notes
owner to join IndyMacs motion or relie rom the automatic stay.
The court reasoned that the bankruptcy court ailed to recognize
that, to qualiy as a necessary party under Rule 19, the impair-
ment o the partys ability to protect its interest must be caused b
the partys absence rom the litigation. The district court was no
persuaded by the bankruptcy courts argument. Thus, one inte
pretation o the district courts holding is that joinder o a note
owner is not required when the note holder is a party to a motio
or relie rom the automatic stay.
The likelihood o this issue being relitigated under substan
tially similar sets o acts is less than the real party in interest i
sue. This conclusion rests on the district courts explanation tha
necessary parties under Rule 19 are only those parties whos
ability to protect their interest would be impaired because oth
partys absence rom the litigation. In re Hwang, Case No. CV-0
7871-PSG (C.D. Cal. July 21, 2010).
In Hwang, the district court observed that only IndyMac, athe note-holder had the right to enorce the note; neither Freddi
Mac nor any subsequent owner o the note had that right. In
Hwang, Case No. CV-08-7871-PSG (C.D. Cal. July 21, 2010). Thu
the court concluded that the difculties perceived by the bank
ruptcy court in protecting the note owners interests on this mo
tion did not result rom the owners absence rom the motion, bu
rom the owner not having the right under Caliornia law to en
orce the note. In re Hwang, Case No. CV-08-7871-PSG (C.D. Ca
July 21, 2010).
Thus, the mortgage servicing world can breathe a sigh o r
lie on this particular issue. The district court did an analysis o
the bankruptcy courts holding and expressly stated the reason
or reversing, rather than simply stating that the evidence in threcord did not support the holding, as it did or the real party i
interest issue.
However, the mortgage servicing world should be cognizant o
cases where the notes owner is a person who claims an intere
relating to the subject matter o the action, and is so situated tha
disposing o the action in the persons absence may, as a practica
matter, impair or impede the persons ability to protect their inte
est. Fed. R. Civ. P. 19(a)(1)(B).
SAMMY HOODA is a bankruptcy attorney at Brice, Vander Linden & Wernick. Sammy was the Valedictorian o
his graduating law school class, served as the Editor-in-Chie o the Law Review and was a Judicial Intern t
the Honorable Je Bohm, U.S. Bankruptcy Judge or the Southern District o Texas.
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THE LEDGER WWW.NBSDEFAULTSERVICES.COM
PAGE22
HOT SEAT
THE LEDGER: Tell us a little bit about
your career in servicing?
BETSY HANSON: I have been in the
industry more than 25 years. I started my
career on the origination side and tran-
sitioned over to servicing, working in
bankruptcy, oreclosure, loss mitigation,escrow and DIL, REO and recovery units.
The ability to adapt to change and look
or process improvements has aorded me
the opportunity to be exposed to all parts
o the mortgage industry.
I believe in laying out a process, test-
ing it and continually refning it until you
have the best in class. Learn to use resourc-
es and systems that are around you and lis-
ten to people who may have a better way o
doing something.
I have been ortunate to work with
good role models who have been in theindustry ar longer than mysel and who
continually challenged me to get better.
L: How did you become amiliar w ith NBS
prior to coming on board and what drove
your decision to make the move to vendor
world?
BH: NBS is well known within the in-
dustry and was already a vendor o mine,
so I knew the management at NBS rom
frsthand experience. I have long elt that
servicers didnt use their vendors to theirull capacity.
There are lots o opportunities in this
industry or vendors and servicers to
bridge the gaps and help each other be
more successul in their partnerships.
Part o that can be done through report-
ing and sharing data, identiying the root
cause o delays in a process and providing
ongoing training or the servicers to e
their sta and vendors with what is n
ed to be successul.
L: Having managed REO as a serv
what were your general views on outs
ing key pieces o this internal unctio
BH: Very good question. When you the volume servicers have today, its
portant to know where you have the
exposure or curtailments and rep
tional risk, and i the vendors can mee
demands and adjust to an ever chan
regulatory environment.
It is also difcult or vendors to tak
the fnancial responsibilities surroun
code violations and HOA fnes. You m
determine a capacity plan or every
dor and monitor their perormance.
servicer, you must have confdence in
vendors.Due to the various platorms tha
work on, there is not always transpar
and oten times a vendor or servicer
miss critical inormation. It is impo
when reviewing a new fle, to identi
pertinent documents that are necessa
begin and complete the transaction.
L: Deault management processes
largely been measured by timeline as
ments over the last 10+ years. What o
aspects o managing the oreclosure
cess have you discovered as critical idition to timelines?
BH: Servicers today more than eve
having to react to the ever changing
regarding oreclosure, eviction and
mitigation, and thus, rely strongly on
vendors to help acilitate all actions.
Along with the high unemploym
Betsy Hanson is a seasoned
servicing executive with a broad
range of experience in the
mortgage and consumer lending
spaces. Her decisive management
style might best be described
as challenging, innovative and
inspirational. Betsy combines an
old school approach of leading
by example with a more modern
approach driven by metrics,
reporting transparency and
process improvement.
Having assumed leadership over
a business segment that has been
effectively operating for more
than 20 years, Betsy has taken a
measured but aggressive approach
to assessing the status quo and
determining where changes are
required. She has brought a freshperspective to foreclosure and
related state court processes that
incorporate technology, people
and compliance. Betsys extensive
servicing experience has provided
clear insight into the clients view
of effective default servicing.
BY PAUL BOURKE
Up Close with Betsy Hanso
HANSON
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WWW.NBSDEFAULTSERVICES.COM VOL. 1, ISS
rates and increasing fnes surrounding
code violations, it is a challenge to reach the
massive population needing assistance and
to satisy the investors whom they serve.
Servicers must rely on the vendors they
use to provide actual inormation regard-
ing loss mitigation activity, condition o
the property, code violations and past duetaxes to be able to make the best possible
decision to move orward with a oreclo-
sure. Failure to do so can be costly.
L: How do you compare managing rom
the vendor side o the equation as opposed
to working or a major loan servicer?
BH: Surprisingly enough, its quite simi-
lar. Throughout my career, I have been
called upon to build start-up operations or
develop process improvement rom exist-
ing operations.
The basic undamentals o learning
ones job and ensuring the employee un-
derstands ones decisions on a fle can
mitigate risk, improve bottom-line proft,
increase customer satisaction or can have
the opposite eect.
The more time a manager has to invest
in an employee by teaching them the busi-
ness rom all aspects makes them well
rounded. It also makes the employee eel
more valuable and empowered in making
their daily decisions.
What I hope to bring to the table at NBSis teaching the perspective o what a ser-
vicer is wanting rom their vendor.
L: The Texas oreclosure process is widely
noted or its expedited timeline and singu-
lar monthly sale date on First Tuesday.
What benefts and challenges do you see
arising rom this expedited process?
BH:An obvious beneft or the servicer isonce they gain possession, especially on
abandoned homes, they can quickly begin
property preservation to prevent blight on
neighborhoods and get the property listed.
Code violations are escalating nationwide
and can be very expensive to cure.
Many cities around the nation are look
ing or a ast track oreclosure proce
on homes that have been abandoned. Th
servicers challenge is identiying i th
home is abandoned, tenant, or mortgago
occupied.
There are neighborhood stabilizatio
programs in many cities which have undallocated to assist in purchasing propert
rom banks in order to allow tenants t
stay in the property, and in some case
even work with a ormer mortgagor.
This is an opportunity or the service
city and attorney to help acilitate the or
closure process and assist with t he closin
in a timely manner.
The challenge with the short process
managing your volume to the peak tim
lines. The servicer has to learn to manag
around the short sale and loss mitigatio
opportunities and make every reasonab
eort to keep someone in their home.
Our goal here is to ensure that, as the
vendor, we are passing along every com
munication that we receive rom a mor
gagor to the servicer, and the servicer
working to do the same thing.
We have learned to sta around th
peak call times as well as ensure ou
posting deadlines are met month in an
month out.
L: Loss mitigation has been dominatin
the headlines or some time now. How eective do you believe are the various pro
grams oered to borrowers in deault, an
what are some o the roadblocks to succe
loan workouts?
BH: The ultimate goal or any servicer it
try and prevent a home rom going to sal
That being said, the servicer, mortgago
I believe in
laying out a
process, testing
it and continually
refning it until
you have the
BEST IN CLASS.
Learn to use
resources and
systems that
are around you
andLISTENto
people who
may have a
better way o
doing something.
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THE LEDGER WWW.NBSDEFAULTSERVICES.COM
DATA
ISSUES
PAGE24
FOCUS
UPCLOSEWITHBETSYHANSONBYPAULBOURKE
and vendor must work together to make
this happen.
One o the challenges or all parties
experiencing todays volumes is making
contact with the individual who can a-
ect change.
Most mortgagors want to stay in their
home but have limited knowledge on whatprograms are available or i they may qual-
iy or a program.
The good news is that more and more
servicers are providing inormation on
their websites, along with enlisting ven-
dors to help acilitate transactions.
Another obstacle in large institutions
is that certa in departments and associates
may only handle DIL, short sale or oreclo-
sure, and thereore are unamiliar with
other remedies to recommend.
Other issues can come rom depart-
ments using dierent sotware applica-tions that do not share current inorma-
tion with other departments.
L: You also have responsibility or manag-
ing the REO eviction process at NBS. What
are some o the strategies you have ound
most eective or getting REO properties
back in the hands o servicers or liquida-
tion and sale?
BH: The frst thing the vendor needs to
know is whether you have a mortgagor,
personal property, or a tenant in the prop-
erty this drives the timelines under the
PTAF Act. The tenant occupancy can cre-
ate the longest timeline.
To prevent delays in the process, its
critical to have a solid working relation-
ship with your broker, property manage-
ment and servicer, and to keep everyone
inormed as the process moves orward.
It is not uncommon to see more and
more mortgagors fling wrongul oreclo-
sures or issuing a TRO to halt the eviction.
It is important to quickly understand what
the issues surrounding the claims are and
to engage the servicer and broker to pro-vide all the acts in order to be prepared or
hearings.
One o the common themes I heard at
a Legal League conerence when I was on
the servicing side was that frms would ap-
pear at a hearing, but be unaware o acts
that the mortgagor or tenant would bring
orward. This creates delays in the process.
Other issues that you have to mine or
post oreclosure are HOAs, code violations
and other types o liens that may be work-
ing behind the scenes but the investor has
not yet provided the servicer with the in-ormation.
Code violations are on the radar in
every city, and it is imperative that i we
fnd those issues, we report them and
have the servicer start curing the issue
sooner than later.
Finally, you have to invest in creating
reporting to identiy and report to the ser-
vicer i and when these types o impedi-
ments occur.
L: What advice would you give to aspiring
managers and executives in the deaultmanagement space?
BH: Take a step back and review your met-
rics against best practices in the industry.
I your timelines are defcient, identiy
what process is causing the most signif-
cant problem. Identiy what deects t
are in the current process.
For example, you determine your
ing dates are all pushed back 10 days
sistently because there are title im
ments, you should create a process to
curing the issue upon fle entry into
not at the closing.Evaluate your stafng: Do you hav
right people in place to drive perorma
What is the skill set o those around
Do they understand the daily objec
and how to recognize issues?
Over communicate, dont under
municate, and make sure you stay eng
in the business at hand.
Develop leaders within your orga
tion; you cannot do it all by yoursel
need to rely on others around you to aand carry part o the load. Give praise
recognition; that goes a long way witeryone!
L: What motivates you to continue to
on the unique challenges in the de
servicing environment?
BH: I started in customer service m
years ago. What Ive discovered is t
like working with people. An empl
and a customer both want the same t
to understand all that is availab
them and weigh all o their options.
You have to learn to approach s
tions and people on their level. Neve
sume the person you are speaking
understands everything you are tr
to communicate; ask questions, ollow
and make sure they are inormed e
step o the way.
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OUR MISSION IS SIMPLE.We strive to improve the
bottom line performance of our clients bankruptcy
portfolios through careful, efcient and client-specic
management of each individual case.
NBS provides nationwide bankruptcy management
services to the following types of organizations:
* Residential Mortgage Lenders* Automobile Finance Companies
* Banks and Financial Institutions
* Consumer Lending Organizations
* Portfolio Servicers, Owners and Investors
Learn more about how our services, our technology
and our people can help your organization today.
Contact us and let us have the opportunity to discuss
how we can work together.
NBS is a leader in bankruptcy servicing for the con-
sumer nance industry. NBS is a subsidiary of Advent
International.
ABOUT NBS
NATIONAL BANKRUPTCY SERVICES COMPANY NEWS
NBS NEWS DESK
WWW.NBSDEFAULTSERVICES.COM
NBS WINS DIAMOND AWARDNBS is proud to announce that Dallas-based bank-
ruptcy and oreclosure law frm, Brice, Vander Linden &
Wernick, P.C., has, or the tenth consecutive year, been
named a recipient o USFNs Award o Excellence.
Since 1993, the annual Award o Excellence has
been given to USFN member frms that meet rigor-
ous standards evaluating the proessional activities,
industry volunteerism and community and charitable
involvement o the frm.
The prestigious 2010 DIAMOND AWARD was
presented on November 6th at USFNs Annual Mem-
ber Education Retreat in Paradise Island, Bahamas.
Please join us in congratulating Brice, Vander Lin-
den & Wernick, P.C. or achieving these high stan-
dards o excellence in service to industry clients andtheir communities.
LATEST NEWS
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