National Investment Reform Agenda Workshopfor the Arab Republic of Egypt

The GAFI One-Stop-Shop

Presented by Dr.Ziad Bahaa EldinChairman, GAFI

17 May 2006

The GAFI One-Stop-Shop

Why One-Stop-Shops are needed. What they mean. What makes them successful. The GAFI experience. What next?

What is the need?

Complex, multiple procedures. Bring all agencies under one roof. Simplify procedures. Transparency of rules. Therefore: reduce time, cost and effort.

What the Concept means

Risk of exaggeration. Control / Various levels of delegation. Flexible and dynamic approach.

What Makes Them Successful

Credibility (% of success). Transparency. Capacity to develop. Control over process.

Key Success Factors

Authority over representatives of other agencies. Separation between back and front offices. Principal or Agent? Feed back from customers/ users.

The GAFI Experience (1)

The Procedure Simplification Program. Physical Layout: front/back offices. Separation of functions. Central leadership.

The GAFI Experience (2)

Company Establishment Required Documents: contract/ power of attorney/

IDs/ capital certificate. Back Office: CMA/ Syndicate of Lawyers/ Chamber

of Commerce/ Company Name. Front Office: Single payment in bank/ notarization. Time: reduction from 34 to 3 days. Other gains.

The GAFI Experience (3)

Other Agencies Represented

Ministries of industry/ health/ social affairs/ housing/ agriculture/ water resources/ tourism/ communication/ electricity/ transport/ finance/ interior/ planning/ labor/ environment.

The GAFI Experience (4)

Services Provided (2005) Information (35000) Company establishment (5000) Ratification of minutes of meetings (6000) Residency permits (4000)/ work permits (4000) Branches of companies (150) Joint committees (1500) Tax Registration (1000) Industrial registration (250) Commercial registry (15000)

Challenges (2006)

Branching Out. Operational Permits. Quality Control and KPI. Manuals of Operation. Catering for special needs. Web/mail enabling.

Thank you